Admissions Officer

Full Job Description

Position Job Title: Admissions Officer

Location: Vancouver, BC (Hybrid)

Reports To: Admissions Supervisor

Application Requirement: Cover Letter

Primary Purpose

The Admissions Officer is responsible for providing an exceptionally high standard of customer service to UCW applicants and current students, agents and Global University Systems (GUS) partners.

Working directly with the University’s Registrar’s Office and Senior Academic Team and closely with domestic and international recruitment personnel, the Admissions Officer reviews, assesses and processes admissions applications and other admissions-related functions, including evaluating and validating international support documents.

Specific Responsibilities

The Admissions Officer will at various times be responsible for the following as well as other related duties as assigned to support the business objectives and purpose of the Company:

• Record and implement procedures to produce and maintain complete and accurate student admission and education records.
• Work output must be scalable with respect to student numbers, locations, learning modalities and IT enhancements.
• Confidentiality of record security and privacy legislation is imperative.
• Coordinate the evaluation of transfer credit for applicants and students including initial assessment, coordination with faculty evaluators, assignment of transfer credit, and maintenance of transfer credit databases.
• Maintaining effective working relationships with diverse groups of students and employees.
• Ability to plan, organize and review the work of others engaged in similar tasks and be flexible and resourceful in performing job duties.
• Other related duties as assigned.

Position Requirements

Competencies:

• Proven ethical and objective decision-making and problem-solving abilities to support students
• A strong, service-oriented approach
• MS Office proficiency
• Ability to multi-task and apply organizational skills to meet deadlines
• Ability to understand and follow complex oral and written instructions and communicate information effectively, both orally and in writing
• A high level of ethics, discretion, tact and diplomacy
• Excellent communication skills with a customer service focus and the ability to handle complaints, accept and consider suggestions and resolve conflict
• Demonstrated skills in cross-cultural communications
• Organization and accuracy
• Attention to detail
• To be able to work independently with minimal supervision and within a team

Education and Experience:

• Minimum Bachelor’s Degree in a related discipline or equivalent combination of education and experience
• Administrative experience in a post-secondary educational setting
• Basic training in office practices, customer service and communication
• Proficient in Microsoft applications; advanced Excel skills preferred

To apply, please submit your application, including a Resume and a Cover Letter, in a single PDF file.

We greatly appreciate your time and efforts in applying for the position at UCW, however, please note only successful candidates will be contacted.

University Canada West is strongly committed to equity, diversity and inclusivity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons and others who may contribute to the further diversification of ideas.

The University recognizes that applicants may have had obligations outside of work that have negatively impacted their record of achievements (e.g., parental, elder care and/or medical). You are not required to disclose these obligations in the hiring process. If you choose to do so, the University will ensure that these obligations do not negatively impact the assessment of your qualifications for the position.

If you require any accommodations at any point during the application and hiring process, please include this note in your application.