Interaction Designer

Full Job Description

Our client, who is one of Canada's largest financial services organizations is hiring an Interaction Designer to join their team.

This is a full-time contract for a minimum of 12 months in duration and with the idea to convert to full-time permanent. The team works 2-3 days in the office in Montreal.

THE ROLE:

Interaction designers shape the experiences we create through each of our digital products. You’ll work within an agile environment and iterative process, collaborating with interdisciplinary team members and stakeholders to analyze, design and convey your design vision. A natural problem solver, communicator and facilitator, you’ll be involved in every step of the process from idea generation to implementation.

Interaction Design Strategy

• Understand user interface patterns and behaviours, and use that understanding to drive user comprehension, and improve task performance
• Use visualizations and interactions to support analytic thinking with large data sets
• Facilitate design critique, evaluate interactions for inclusivity and provide expert advice and guidance to cross-functional teams
• Facilitate ideation sessions and collaborative work activities
• Act as the interaction design subject-matter expert for the product design team

Interaction Artifact Creation

• Use a comprehensive understanding of interaction design theory, research data and best practices to inform design decisions
• Design artifacts of high complexity to communicate task flows, touchpoints, behaviours, and the exchange of information
• Create complex low-fidelity sketches, wireframes, and prototypes to explore, communicate, and validate ideas.
• Create complex prototypes to provide delivery specifications for development
• Present interaction design work to more senior stakeholders

Research and Testing

• Facilitate usability testing
• Participate in or initiate research activities
• Research interaction design strategies in the financial services sector and perform competitive audits pertinent to specific design or business goals
• Perform pattern, micro-interaction and component design audits where appropriate

Must-have

• BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field or equivalent practical experience
• A minimum of 5 years of experience in designing usable interfaces across multiple channels and platforms
• Experience in an applied research setting including experience integrating user research into product designs and design practices
• Demonstrated ability to articulate design strategy, rational and logic; describing benefits and highlighting risks associated with design decisions
• Demonstrated expertise with design, prototyping, and research tools such asFigma, Mural, UserTesting.com

Nice to have

• MA/MS degree or certification in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field
• Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase
• Appreciation for the potential of 'design thinking'
• Experience working within a large organization and within an agile environment