National Account Manager

Full Job Description

National Account Manager

Our client is a bonded carrier certified with both border agencies for secure freight transportation. They operate as an asset-based carrier with terminals in various locations. Their capabilities include the safe transport of temperature-sensitive products to destinations in Western Canada and Western USA. As a National Account Manager you will play a crucial role in driving revenue growth and fostering strategic partnerships within the 3PL logistics sector. This position requires a dynamic and results-driven professional with a proven track record of successfully managing national accounts, understanding the intricacies of logistics, and delivering exceptional customer satisfaction.

RESPONSIBILITIES

• Develop and maintain strong relationships with key decision-makers at national accounts.
• Understand the unique needs and challenges of each account and align logistics solutions.
• Identify growth opportunities within existing accounts and develop strategies to drive revenue.
• Actively pursue new business opportunities by prospecting and engaging potential clients.
• Collaborate with the sales team to create compelling proposals and presentations that address client needs and differentiate 3PL services.
• Achieve and exceed sales targets, contributing to the overall growth of the business.
• Work closely with the leadership team to develop and implement strategic plans for national account management.
• Analyze market trends, competitor activities, and customer feedback to identify opportunities and threats.
• Provide insights to enhance service offerings and maintain a competitive edge.
• Lead contract negotiations with national accounts
• Collaborate with legal and finance teams to finalize contracts, ensuring compliance with company policies and regulations.
• Coordinate with operations, supply chain, and customer service teams to ensure seamless service delivery.
• Serve as a liaison between the client and internal departments to address any issues and optimize logistics processes.
• Track and analyze key performance indicators (KPIs) to measure the success of national account management strategies.
• Prepare regular reports highlighting achievements, challenges, and opportunities

QUALIFICATIONS

• Post-secondary education in Business, Logistics, or a related field;
• Proven experience in a similar role within the 3PL industry.
• Strong understanding of logistics and supply chain management.
• Excellent negotiation, communication, and interpersonal skills.
• Strategic thinking with the ability to identify and capitalize on market trends.
• Results-oriented with a track record of meeting and exceeding sales targets.

A competitive compensation is offered including commissions, car allowance and great benefits. Career growth opportunity with an excellent company and great culture. If this sounds like the right role for you and you are confident at what you bring to the table, please contact Michael van Olm at MacDonald Search Group 403-444-6487