What Pharmacy Services Jobs are in Toronto?
Showing 237 Pharmacy Services jobs in Toronto
Job Description
Agent(e) bilingue, Opérations de l'expérience clientRecouvrement, fraude et lutte contre le blanchiment d'argent
Occasion de contrat avec possibilité de permanence | Poste 100 % à distance
Taux horaire : 25,00 $ à 26,00 $ l'heure
Durée : Contrat de 6 mois avec possibilité de permanence
Date de début : Août 2026
À propos de l'occasion
Notre client, une entreprise de technologie financière en pleine croissance, est à la recherche d'un(e) agent(e) bilingue, Opérations de l'expérience client. Cette personne soutiendra les activités de recouvrement, de résolution des cas de fraude, d'enquête en matière de lutte contre le blanchiment d'argent (LBA) et de recouvrement financier.
Ce poste se situe au carrefour de l'expérience client, de la gestion des risques et de l'excellence opérationnelle.
La personne retenue contribuera à protéger les actifs de l'entreprise tout en offrant une expérience professionnelle et empathique aux clients confrontés à des difficultés financières. Dans le respect des ententes de niveau de service établies, elle prendra en charge divers dossiers complexes et collaborera étroitement avec les équipes responsables des opérations, de la fraude, de la conformité et des risques.
Il s'agit d'une excellente occasion pour une personne qui s'épanouit dans un environnement dynamique, aime résoudre des problèmes et sait concilier les objectifs d'affaires avec une approche humaine et axée sur le client.
Principales responsabilitésGestion des dossiers
+ Gérer et résoudre des dossiers liés aux éléments suivants :
+ Enquêtes sur la fraude
+ Examens en matière de lutte contre le blanchiment d'argent
+ Comptes en souffrance et activités de recouvrement
+ Fermeture et désactivation de comptes
+ Traiter les radiations de fin de mois avec exactitude et dans les délais établis.
+ Veiller à ce que toutes les activités respectent les politiques internes et les exigences réglementaires applicables.
Recouvrement et soutien à la clientèle
+ Communiquer avec des clients commerciaux et des particuliers au sujet de comptes en souffrance.
+ Gérer les communications entrantes et sortantes avec professionnalisme et empathie.
+ Mener des conversations financières difficiles tout en maintenant une expérience client positive et respectueuse.
+ Documenter de façon complète et précise toutes les interactions, les mesures prises et les résultats obtenus.
Collaboration interfonctionnelle
+ Collaborer avec les équipes de la fraude, de la lutte contre le blanchiment d'argent, des opérations, de la conformité et de la gestion des risques afin de résoudre des dossiers complexes.
+ Signaler et transmettre les situations à risque élevé aux équipes appropriées, au besoin.
+ Contribuer aux objectifs communs liés au recouvrement financier et à l'atténuation des risques.
Amélioration des processus
+ Repérer les inefficacités dans les processus de travail et recommander des améliorations.
+ Proposer des idées permettant d'accroître l'efficacité opérationnelle et d'améliorer les résultats pour les clients.
Qualifications requises
+ De 1 à 2 ans d'expérience en recouvrement dans un poste nécessitant des interactions directes avec la clientèle.
+ Une expérience préalable dans un environnement lié à la fraude et/ou à la lutte contre le blanchiment d'argent est obligatoire.
+ Bilinguisme en français et en anglais, à l'oral comme à l'écrit.
+ Capacité à mener des conversations difficiles avec des clients confrontés à des difficultés financières.
+ Excellentes aptitudes en communication, en résolution de conflits et en désescalade.
+ Grand souci du détail et capacité à tenir des dossiers complets et précis.
+ Capacité à travailler de façon autonome dans un environnement à distance.
+ Aptitude à gérer plusieurs priorités dans un milieu dynamique.
Exigences techniques
+ Excellentes aptitudes technologiques et capacité à naviguer simultanément dans plusieurs systèmes.
+ Expérience avec des systèmes de gestion de la relation client, des outils de centre d'appels ou des plateformes de gestion des flux de travail.
+ Aisance à apprendre et à utiliser des plateformes alimentées par l'intelligence artificielle ainsi que de nouvelles technologies.
+ Une expérience avec Five9, des assistants d'intelligence artificielle ou des plateformes similaires constitue un atout.
+ Une connaissance des environnements Mac constitue un avantage.
Qualifications souhaitées
+ Connaissance de la réglementation relative au recouvrement, des exigences de conformité et des pratiques exemplaires du secteur.
+ Expérience dans les technologies financières, les services financiers, le secteur bancaire ou le domaine du crédit.
+ Expérience auprès d'une clientèle composée à la fois de particuliers et d'entreprises.
Pourquoi vous joindre à cette organisation?
+ Poste 100 % à distance.
+ Occasion de vous joindre à une entreprise de technologie financière en pleine croissance.
+ Culture collaborative, inclusive et axée sur l'innovation.
+ Exposition aux activités liées à la fraude, à la lutte contre le blanchiment d'argent, au recouvrement et à la gestion des risques.
+ Possibilité d'obtenir un poste permanent après la période contractuelle initiale.
+ Occasion d'avoir un impact direct sur l'expérience client, le recouvrement financier et l'atténuation des risques pour l'entreprise.
Rémunération : 25,00 $ à 26,00 $ l'heure
Type de poste & Emplacement
Ce poste Contract est basé à Toronto, ON.
Taux de rémunération & Avantages
La fourchette salariale associée à ce poste est de $25.00 - $26.00/hr.
Type de milieu de travail
Il s'agit d'un poste fully remote situé.
Remote Bilingual Client Experience Operations Agent (Collections, Fraud & AML)
Contract-to-Permanent opportunity| 100% Remote
Pay Rate: $25.00 - $26.00/hour
Duration: 6 Months (Potential for Permanent Conversion)
Start Date: August 2026
About the Opportunity
Our client, a rapidly growing fintech organization, is seeking a Client Experience Operations Agent to support collections, fraud resolution, anti-money laundering (AML) investigations, and financial recovery efforts. This role sits at the intersection of client experience, risk management, and operational excellence.
The successful candidate will help protect company assets while delivering an empathetic and professional experience to clients facing financial challenges. Working within established service level agreements (SLAs), you'll manage a variety of complex cases while collaborating closely with teams across operations, fraud, compliance, and risk.
This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is comfortable balancing business objectives with customer care.
Key ResponsibilitiesCase Management
+ Manage and resolve cases involving:
+ Fraud investigations
+ Anti-Money Laundering (AML) reviews
+ Delinquent accounts and collections
+ Account offboarding activities
+ Process end-of-month write-offs accurately and within established timelines.
+ Ensure all activities comply with internal policies and applicable regulatory requirements.
Collections & Client Support
+ Engage with commercial and consumer clients regarding delinquent accounts.
+ Conduct inbound and outbound communications with professionalism and empathy.
+ Navigate difficult financial conversations while maintaining a positive client experience.
+ Document all interactions, actions, and outcomes thoroughly and accurately.
Cross-Functional Collaboration
+ Partner with Fraud, AML, Operations, Compliance, and Risk teams to resolve complex cases.
+ Escalate high-risk issues when appropriate.
+ Support shared goals related to financial recovery and risk mitigation.
Process Improvement
+ Identify workflow inefficiencies and recommend process enhancements.
+ Contribute ideas that improve operational effectiveness and client outcomes.
Required Qualifications
+ 1-2 years of client-facing collections experience.
+ Previous exposure to Fraud and/or AML environments is required.
+ Bilingual in English and French
Technical Requirements
+ Strong technical aptitude and ability to navigate multiple systems simultaneously.
+ Experience working with CRM, call centre, or workflow management tools.
+ Comfortable learning and utilizing AI-powered platforms and new technologies.
+ Experience with tools such as Five9, AI assistants, or similar platforms is considered an asset.
+ Familiarity with Mac-based environments is beneficial.
Preferred Qualifications
+ Knowledge of collections regulations, compliance requirements, and industry best practices.
+ Previous experience within fintech, financial services, banking, or lending environments.
+ Experience supporting both consumer and commercial clients.
Why Join?
+ 100% remote work environment.
+ Opportunity to join a high-growth fintech organization.
+ Collaborative, inclusive, and innovative culture.
+ Exposure to fraud, AML, collections, and risk management operations.
+ Potential for permanent employment after the initial contract period.
+ Direct impact on client experience, financial recovery, and business risk mitigation.
Compensation: $25.00 - $26.00 per hour
Job Type & Location
This is a Contract position based out of Toronto, ON.
Pay and Benefits
The pay range for this position is $25.00 - $26.00/hr.
Workplace Type
This is a fully remote position.
À propos de TEKsystems et TEKsystems Global Services
Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l'entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d'Allegis Group. Découvrez d'autres informations à TEKsystems.com.
Ordonnance sur l'égalité des chances de San Francisco: Conformément à l'Ordonnance sur l'égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.
Utilisation de l'intelligence artificielle (IA): Nous pouvons utiliser l'intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d'embauche, notamment la recherche, la présélection et l'évaluation des candidatures. L'IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l'aide d'outils d'IA.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.econnaissez et acceptez que celle-ci puisse être examinée à l'aide d'outils d'IA.
Occasion de contrat avec possibilité de permanence | Poste 100 % à distance
Taux horaire : 25,00 $ à 26,00 $ l'heure
Durée : Contrat de 6 mois avec possibilité de permanence
Date de début : Août 2026
À propos de l'occasion
Notre client, une entreprise de technologie financière en pleine croissance, est à la recherche d'un(e) agent(e) bilingue, Opérations de l'expérience client. Cette personne soutiendra les activités de recouvrement, de résolution des cas de fraude, d'enquête en matière de lutte contre le blanchiment d'argent (LBA) et de recouvrement financier.
Ce poste se situe au carrefour de l'expérience client, de la gestion des risques et de l'excellence opérationnelle.
La personne retenue contribuera à protéger les actifs de l'entreprise tout en offrant une expérience professionnelle et empathique aux clients confrontés à des difficultés financières. Dans le respect des ententes de niveau de service établies, elle prendra en charge divers dossiers complexes et collaborera étroitement avec les équipes responsables des opérations, de la fraude, de la conformité et des risques.
Il s'agit d'une excellente occasion pour une personne qui s'épanouit dans un environnement dynamique, aime résoudre des problèmes et sait concilier les objectifs d'affaires avec une approche humaine et axée sur le client.
Principales responsabilitésGestion des dossiers
+ Gérer et résoudre des dossiers liés aux éléments suivants :
+ Enquêtes sur la fraude
+ Examens en matière de lutte contre le blanchiment d'argent
+ Comptes en souffrance et activités de recouvrement
+ Fermeture et désactivation de comptes
+ Traiter les radiations de fin de mois avec exactitude et dans les délais établis.
+ Veiller à ce que toutes les activités respectent les politiques internes et les exigences réglementaires applicables.
Recouvrement et soutien à la clientèle
+ Communiquer avec des clients commerciaux et des particuliers au sujet de comptes en souffrance.
+ Gérer les communications entrantes et sortantes avec professionnalisme et empathie.
+ Mener des conversations financières difficiles tout en maintenant une expérience client positive et respectueuse.
+ Documenter de façon complète et précise toutes les interactions, les mesures prises et les résultats obtenus.
Collaboration interfonctionnelle
+ Collaborer avec les équipes de la fraude, de la lutte contre le blanchiment d'argent, des opérations, de la conformité et de la gestion des risques afin de résoudre des dossiers complexes.
+ Signaler et transmettre les situations à risque élevé aux équipes appropriées, au besoin.
+ Contribuer aux objectifs communs liés au recouvrement financier et à l'atténuation des risques.
Amélioration des processus
+ Repérer les inefficacités dans les processus de travail et recommander des améliorations.
+ Proposer des idées permettant d'accroître l'efficacité opérationnelle et d'améliorer les résultats pour les clients.
Qualifications requises
+ De 1 à 2 ans d'expérience en recouvrement dans un poste nécessitant des interactions directes avec la clientèle.
+ Une expérience préalable dans un environnement lié à la fraude et/ou à la lutte contre le blanchiment d'argent est obligatoire.
+ Bilinguisme en français et en anglais, à l'oral comme à l'écrit.
+ Capacité à mener des conversations difficiles avec des clients confrontés à des difficultés financières.
+ Excellentes aptitudes en communication, en résolution de conflits et en désescalade.
+ Grand souci du détail et capacité à tenir des dossiers complets et précis.
+ Capacité à travailler de façon autonome dans un environnement à distance.
+ Aptitude à gérer plusieurs priorités dans un milieu dynamique.
Exigences techniques
+ Excellentes aptitudes technologiques et capacité à naviguer simultanément dans plusieurs systèmes.
+ Expérience avec des systèmes de gestion de la relation client, des outils de centre d'appels ou des plateformes de gestion des flux de travail.
+ Aisance à apprendre et à utiliser des plateformes alimentées par l'intelligence artificielle ainsi que de nouvelles technologies.
+ Une expérience avec Five9, des assistants d'intelligence artificielle ou des plateformes similaires constitue un atout.
+ Une connaissance des environnements Mac constitue un avantage.
Qualifications souhaitées
+ Connaissance de la réglementation relative au recouvrement, des exigences de conformité et des pratiques exemplaires du secteur.
+ Expérience dans les technologies financières, les services financiers, le secteur bancaire ou le domaine du crédit.
+ Expérience auprès d'une clientèle composée à la fois de particuliers et d'entreprises.
Pourquoi vous joindre à cette organisation?
+ Poste 100 % à distance.
+ Occasion de vous joindre à une entreprise de technologie financière en pleine croissance.
+ Culture collaborative, inclusive et axée sur l'innovation.
+ Exposition aux activités liées à la fraude, à la lutte contre le blanchiment d'argent, au recouvrement et à la gestion des risques.
+ Possibilité d'obtenir un poste permanent après la période contractuelle initiale.
+ Occasion d'avoir un impact direct sur l'expérience client, le recouvrement financier et l'atténuation des risques pour l'entreprise.
Rémunération : 25,00 $ à 26,00 $ l'heure
Type de poste & Emplacement
Ce poste Contract est basé à Toronto, ON.
Taux de rémunération & Avantages
La fourchette salariale associée à ce poste est de $25.00 - $26.00/hr.
Type de milieu de travail
Il s'agit d'un poste fully remote situé.
Remote Bilingual Client Experience Operations Agent (Collections, Fraud & AML)
Contract-to-Permanent opportunity| 100% Remote
Pay Rate: $25.00 - $26.00/hour
Duration: 6 Months (Potential for Permanent Conversion)
Start Date: August 2026
About the Opportunity
Our client, a rapidly growing fintech organization, is seeking a Client Experience Operations Agent to support collections, fraud resolution, anti-money laundering (AML) investigations, and financial recovery efforts. This role sits at the intersection of client experience, risk management, and operational excellence.
The successful candidate will help protect company assets while delivering an empathetic and professional experience to clients facing financial challenges. Working within established service level agreements (SLAs), you'll manage a variety of complex cases while collaborating closely with teams across operations, fraud, compliance, and risk.
This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is comfortable balancing business objectives with customer care.
Key ResponsibilitiesCase Management
+ Manage and resolve cases involving:
+ Fraud investigations
+ Anti-Money Laundering (AML) reviews
+ Delinquent accounts and collections
+ Account offboarding activities
+ Process end-of-month write-offs accurately and within established timelines.
+ Ensure all activities comply with internal policies and applicable regulatory requirements.
Collections & Client Support
+ Engage with commercial and consumer clients regarding delinquent accounts.
+ Conduct inbound and outbound communications with professionalism and empathy.
+ Navigate difficult financial conversations while maintaining a positive client experience.
+ Document all interactions, actions, and outcomes thoroughly and accurately.
Cross-Functional Collaboration
+ Partner with Fraud, AML, Operations, Compliance, and Risk teams to resolve complex cases.
+ Escalate high-risk issues when appropriate.
+ Support shared goals related to financial recovery and risk mitigation.
Process Improvement
+ Identify workflow inefficiencies and recommend process enhancements.
+ Contribute ideas that improve operational effectiveness and client outcomes.
Required Qualifications
+ 1-2 years of client-facing collections experience.
+ Previous exposure to Fraud and/or AML environments is required.
+ Bilingual in English and French
Technical Requirements
+ Strong technical aptitude and ability to navigate multiple systems simultaneously.
+ Experience working with CRM, call centre, or workflow management tools.
+ Comfortable learning and utilizing AI-powered platforms and new technologies.
+ Experience with tools such as Five9, AI assistants, or similar platforms is considered an asset.
+ Familiarity with Mac-based environments is beneficial.
Preferred Qualifications
+ Knowledge of collections regulations, compliance requirements, and industry best practices.
+ Previous experience within fintech, financial services, banking, or lending environments.
+ Experience supporting both consumer and commercial clients.
Why Join?
+ 100% remote work environment.
+ Opportunity to join a high-growth fintech organization.
+ Collaborative, inclusive, and innovative culture.
+ Exposure to fraud, AML, collections, and risk management operations.
+ Potential for permanent employment after the initial contract period.
+ Direct impact on client experience, financial recovery, and business risk mitigation.
Compensation: $25.00 - $26.00 per hour
Job Type & Location
This is a Contract position based out of Toronto, ON.
Pay and Benefits
The pay range for this position is $25.00 - $26.00/hr.
Workplace Type
This is a fully remote position.
À propos de TEKsystems et TEKsystems Global Services
Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l'entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d'Allegis Group. Découvrez d'autres informations à TEKsystems.com.
Ordonnance sur l'égalité des chances de San Francisco: Conformément à l'Ordonnance sur l'égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.
Utilisation de l'intelligence artificielle (IA): Nous pouvons utiliser l'intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d'embauche, notamment la recherche, la présélection et l'évaluation des candidatures. L'IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l'aide d'outils d'IA.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.econnaissez et acceptez que celle-ci puisse être examinée à l'aide d'outils d'IA.
Is this job a match or a miss?
Apply Now
0
Principal Consultant, Zero Trust Advisory, Proactive Services (Unit 42)- Remote
Toronto
Palo Alto Networks
Posted 2 days ago
Job Viewed
Job Description
**Our Mission**
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
**Who We Are**
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
**Job Summary**
**Job Summary**
As a Principal Consultant in our Zero Trust Advisory practice, you will lead complex, client-facing engagements, translating advanced Zero Trust theory into resilient, real-world security architectures. You will serve as a senior technical and strategic advisor for our most sophisticated clients, shaping their security posture and driving high-value transformation. This role is pivotal in delivering elite advisory services while also scaling Unit 42's market-leading Zero Trust practice.
**Key Responsibilities**
+ Lead high-value, billable Zero Trust transformation engagements, converting complex security challenges into resilient architectural outcomes for enterprise clients.
+ Serve as a trusted advisor to C-suite executives and technical teams, translating business risk into actionable security architectures aligned with NIST and CISA frameworks.
+ Assess enterprise architectures to expose hidden zones of implicit trust, analyze telemetry to identify visibility gaps, and design risk-based control sets that prioritize least-privilege access.
+ Design and deliver end-to-end Zero Trust architectures across IAM, network, endpoint, and cloud domains, producing clear roadmaps toward an optimized security posture.
+ Proactively collaborate with clients and internal teams to scope new opportunities, draft statements of work, and respond to Requests for Proposals (RFPs).
+ Audit the technical integration of SASE, Identity, and XDR solutions to ensure they function as a unified, automated security fabric.
+ Drive thought leadership by developing intellectual property, presenting at industry events, and mentoring team members to enhance our collective expertise.
**Qualifications**
**Required Qualifications**
+ Bachelor's Degree in a relevant field, or equivalent professional experience.
+ 6+ years of experience leading cybersecurity advisory, risk management, or professional services engagements for enterprise clients.
+ 3+ years of direct consulting experience architecting and deploying Zero Trust, SASE, or Identity-centric security models for large organizations.
+ Demonstrated expertise in designing end-to-end security architectures aligned with frameworks like NIST SP 800-207 and the CISA ZT Maturity Model.
+ Deep, hands-on expertise with modern security capabilities such as ZTNA, NGFW, SSE, SASE, CNAPP, XDR, and IAM.
**Preferred Qualifications**
+ Proven track record of strengthening client relationships and contributing to business growth through pre-sales and solution positioning.
+ Experience architecting security solutions in hybrid and multi-cloud environments (AWS, Azure, GCP).
+ Deep expertise with Palo Alto Networks technologies, including Prisma Access, NGFW, and Cortex XDR.
+ Experience communicating complex technical concepts to both executive and engineering audiences.
**Compensation Disclosure**
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here ( .
- /yr
**Our Commitment**
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
**Who We Are**
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
**Job Summary**
**Job Summary**
As a Principal Consultant in our Zero Trust Advisory practice, you will lead complex, client-facing engagements, translating advanced Zero Trust theory into resilient, real-world security architectures. You will serve as a senior technical and strategic advisor for our most sophisticated clients, shaping their security posture and driving high-value transformation. This role is pivotal in delivering elite advisory services while also scaling Unit 42's market-leading Zero Trust practice.
**Key Responsibilities**
+ Lead high-value, billable Zero Trust transformation engagements, converting complex security challenges into resilient architectural outcomes for enterprise clients.
+ Serve as a trusted advisor to C-suite executives and technical teams, translating business risk into actionable security architectures aligned with NIST and CISA frameworks.
+ Assess enterprise architectures to expose hidden zones of implicit trust, analyze telemetry to identify visibility gaps, and design risk-based control sets that prioritize least-privilege access.
+ Design and deliver end-to-end Zero Trust architectures across IAM, network, endpoint, and cloud domains, producing clear roadmaps toward an optimized security posture.
+ Proactively collaborate with clients and internal teams to scope new opportunities, draft statements of work, and respond to Requests for Proposals (RFPs).
+ Audit the technical integration of SASE, Identity, and XDR solutions to ensure they function as a unified, automated security fabric.
+ Drive thought leadership by developing intellectual property, presenting at industry events, and mentoring team members to enhance our collective expertise.
**Qualifications**
**Required Qualifications**
+ Bachelor's Degree in a relevant field, or equivalent professional experience.
+ 6+ years of experience leading cybersecurity advisory, risk management, or professional services engagements for enterprise clients.
+ 3+ years of direct consulting experience architecting and deploying Zero Trust, SASE, or Identity-centric security models for large organizations.
+ Demonstrated expertise in designing end-to-end security architectures aligned with frameworks like NIST SP 800-207 and the CISA ZT Maturity Model.
+ Deep, hands-on expertise with modern security capabilities such as ZTNA, NGFW, SSE, SASE, CNAPP, XDR, and IAM.
**Preferred Qualifications**
+ Proven track record of strengthening client relationships and contributing to business growth through pre-sales and solution positioning.
+ Experience architecting security solutions in hybrid and multi-cloud environments (AWS, Azure, GCP).
+ Deep expertise with Palo Alto Networks technologies, including Prisma Access, NGFW, and Cortex XDR.
+ Experience communicating complex technical concepts to both executive and engineering audiences.
**Compensation Disclosure**
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here ( .
- /yr
**Our Commitment**
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Is this job a match or a miss?
Apply Now
1
Job Description
**Description**
WTW benefit consultants have deep experience working with organizations of all types and sizes. We've worked closely with clients to develop some of the most advanced benefit design techniques currently in use. We combine expertise in retirement and investment consulting to support organizations worldwide in designing, managing, administering and communicating all types of retirement plans.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
**The Role**
+ Respond professionally to customer inquiries/complaints received via phone or e-mail and ensure that appropriate action is taken, including follow up
+ Research participant questions and plan issues
+ Maintain complete and accurate case notes
+ Work closely with other customer service representatives and client representatives
+ Complete special projects as needed
+ Communicate on a proactive basis
+ Participate in team meetings and training
+ Read and understand the client's plan documents, amendments, etc.
+ Follow procedures and guidelines
+ Able to comfortably question the customer in an encouraging manner so as to affect a positive relationship and establish a comfort level to gain the customer's confidence
+ Possess the ability to analyze and solve problems in a changeable work environment
+ Possess a cooperative and positive attitude towards customers and team members
+ Drive first call resolution while recognizing barriers to excellent service and work towards eliminating them
+ Ability to multitask, prioritize and manage time effectively
+ Adhere to assigned schedule during breaks, inbound and outbound calls
+ Demonstrate strong listening, questioning and call control technique
**Qualifications**
**The Requirements**
+ Excellent ability to communicate effectively with a strong customer service focus
+ Strong mathematical and personal computer skills
+ Working knowledge of defined benefit pension plans
+ 3+ years in a customer service setting
+ Proficiency in English, both written and oral
+ Proficiency in French is preferred
+ Proficiency in Microsoft Windows and Microsoft Office (specifically Excel, Word, Outlook and Teams)
+ Strong attention to detail
+ Ability to understand and follow oral and written instructions
+ Ability to successfully work in a team environment
**Compensation**
The base salary compensation range being offered for this role is $48,000 to $60,000 CAD per year.
Artificial Intelligence (AI) tools may be used in the process to screen, assess, or select applicants for a position but all final decisions and determinations are made exclusively by authorized human personnel.
This job posting is an advertisement for an existing vacancy.
**Equal Opportunity Employer**
WTW benefit consultants have deep experience working with organizations of all types and sizes. We've worked closely with clients to develop some of the most advanced benefit design techniques currently in use. We combine expertise in retirement and investment consulting to support organizations worldwide in designing, managing, administering and communicating all types of retirement plans.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
**The Role**
+ Respond professionally to customer inquiries/complaints received via phone or e-mail and ensure that appropriate action is taken, including follow up
+ Research participant questions and plan issues
+ Maintain complete and accurate case notes
+ Work closely with other customer service representatives and client representatives
+ Complete special projects as needed
+ Communicate on a proactive basis
+ Participate in team meetings and training
+ Read and understand the client's plan documents, amendments, etc.
+ Follow procedures and guidelines
+ Able to comfortably question the customer in an encouraging manner so as to affect a positive relationship and establish a comfort level to gain the customer's confidence
+ Possess the ability to analyze and solve problems in a changeable work environment
+ Possess a cooperative and positive attitude towards customers and team members
+ Drive first call resolution while recognizing barriers to excellent service and work towards eliminating them
+ Ability to multitask, prioritize and manage time effectively
+ Adhere to assigned schedule during breaks, inbound and outbound calls
+ Demonstrate strong listening, questioning and call control technique
**Qualifications**
**The Requirements**
+ Excellent ability to communicate effectively with a strong customer service focus
+ Strong mathematical and personal computer skills
+ Working knowledge of defined benefit pension plans
+ 3+ years in a customer service setting
+ Proficiency in English, both written and oral
+ Proficiency in French is preferred
+ Proficiency in Microsoft Windows and Microsoft Office (specifically Excel, Word, Outlook and Teams)
+ Strong attention to detail
+ Ability to understand and follow oral and written instructions
+ Ability to successfully work in a team environment
**Compensation**
The base salary compensation range being offered for this role is $48,000 to $60,000 CAD per year.
Artificial Intelligence (AI) tools may be used in the process to screen, assess, or select applicants for a position but all final decisions and determinations are made exclusively by authorized human personnel.
This job posting is an advertisement for an existing vacancy.
**Equal Opportunity Employer**
Is this job a match or a miss?
Apply Now
2
Principal Consultant, SOC Advisory, Proactive Services (Unit 42) - Remote
Toronto
Palo Alto Networks
Posted 2 days ago
Job Viewed
Job Description
**Our Mission**
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
**Who We Are**
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
**Job Summary**
**Job Summary**
This role is client-facing and requires the Principal Consultant to lead and produce deliverables based on cyber risk management (CRM) client engagements. The Principal Consultant will work directly with multiple customers and key stakeholders (Admins, C-Suite, etc) to drive the security priorities of the security operations management, security operations center (SOC) staff, and Information Security team.
**Key Responsibilities**
+ Principal Consultants will help drive Proactive Consulting Services with SOC assessments. This individual will be the trusted advisor to grow partnerships and assist customers to get and stay healthy from a cyber security perspective
+ Lead security audits of client's security operations program, to include security organization and functions, processes, and technology
+ Analyze the current level of monitoring and alerting within the enterprise and provide a gap analysis on visibility of assets, log coverage, and detection effectiveness
+ Conduct general cyber risk assessments using framework or standards like MITRE ATT&CK, NIST 800-61r2, NIST CSF, ISO 27001/2, PCI, CIS Top 2, CMMD, or other industry measurement tools.
+ Utilize command-line interfaces or graphical user interfaces (GUI) of security tools to conduct technical and control set validation
+ Assess client security architecture, implementations and integration of security monitoring and endpoint/network and cloud protection tooling to understand the technical implementations of security controls
+ Assess SOC effectiveness of Vulnerability Management and threat exposure mitigation
+ Advise and develop SOC initiative roadmaps and recommendations for clients to further secure their environments.
+ Scope new opportunities with prospective clients, including drafting statements of work and proposals
**Qualifications**
**Required Qualifications**
+ Bachelor's Degree in Information Security, Computer Science, Digital Forensics, Cyber Security, or related degree, OR equivalent years of professional experience to meet job requirements and expectations.
+ 6-9+ years of experience performing information security advisement and risk assessments based upon industry-accepted standards.
+ 3+ years of consulting experience in SOC, security engineering, SIEM administration, or and incident management serving large, multinational organizations.
+ Deep technical knowledge of SIEM platforms, EDR/XDR tools, Next-Gen Firewalls, Vulnerability Management solutions and Threat Intelligence and Hunting Platforms.
+ Experience serving as a security advisor and managing relationships with client stakeholders.
+ Ability to scope new opportunities with prospective clients, including drafting statements of work and proposals
+ Experience managing a team of consultants and large engagements
+ Ability to travel as needed to meet business demands, averaging approximately 30%.
**Preferred Qualifications**
+ Hands-on experience with SIEM engineering, management, or advanced security analytics.
+ Knowledge of or certification in the MITRE ATT&CK framework.
+ Experience with command-line interfaces or scripting tools (e.g., Python, PowerShell) for security tasks.
+ Proven track record of strengthening client relationships and developing new business opportunities.
**Compensation Disclosure**
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here ( .
- /yr
**Our Commitment**
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
**Who We Are**
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
**Job Summary**
**Job Summary**
This role is client-facing and requires the Principal Consultant to lead and produce deliverables based on cyber risk management (CRM) client engagements. The Principal Consultant will work directly with multiple customers and key stakeholders (Admins, C-Suite, etc) to drive the security priorities of the security operations management, security operations center (SOC) staff, and Information Security team.
**Key Responsibilities**
+ Principal Consultants will help drive Proactive Consulting Services with SOC assessments. This individual will be the trusted advisor to grow partnerships and assist customers to get and stay healthy from a cyber security perspective
+ Lead security audits of client's security operations program, to include security organization and functions, processes, and technology
+ Analyze the current level of monitoring and alerting within the enterprise and provide a gap analysis on visibility of assets, log coverage, and detection effectiveness
+ Conduct general cyber risk assessments using framework or standards like MITRE ATT&CK, NIST 800-61r2, NIST CSF, ISO 27001/2, PCI, CIS Top 2, CMMD, or other industry measurement tools.
+ Utilize command-line interfaces or graphical user interfaces (GUI) of security tools to conduct technical and control set validation
+ Assess client security architecture, implementations and integration of security monitoring and endpoint/network and cloud protection tooling to understand the technical implementations of security controls
+ Assess SOC effectiveness of Vulnerability Management and threat exposure mitigation
+ Advise and develop SOC initiative roadmaps and recommendations for clients to further secure their environments.
+ Scope new opportunities with prospective clients, including drafting statements of work and proposals
**Qualifications**
**Required Qualifications**
+ Bachelor's Degree in Information Security, Computer Science, Digital Forensics, Cyber Security, or related degree, OR equivalent years of professional experience to meet job requirements and expectations.
+ 6-9+ years of experience performing information security advisement and risk assessments based upon industry-accepted standards.
+ 3+ years of consulting experience in SOC, security engineering, SIEM administration, or and incident management serving large, multinational organizations.
+ Deep technical knowledge of SIEM platforms, EDR/XDR tools, Next-Gen Firewalls, Vulnerability Management solutions and Threat Intelligence and Hunting Platforms.
+ Experience serving as a security advisor and managing relationships with client stakeholders.
+ Ability to scope new opportunities with prospective clients, including drafting statements of work and proposals
+ Experience managing a team of consultants and large engagements
+ Ability to travel as needed to meet business demands, averaging approximately 30%.
**Preferred Qualifications**
+ Hands-on experience with SIEM engineering, management, or advanced security analytics.
+ Knowledge of or certification in the MITRE ATT&CK framework.
+ Experience with command-line interfaces or scripting tools (e.g., Python, PowerShell) for security tasks.
+ Proven track record of strengthening client relationships and developing new business opportunities.
**Compensation Disclosure**
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here ( .
- /yr
**Our Commitment**
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Is this job a match or a miss?
Apply Now
3
Principal Consultant, AI Assessments, Proactive Services (Unit 42) - Remote
Toronto
Palo Alto Networks
Posted 2 days ago
Job Viewed
Job Description
**Our Mission**
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
**Who We Are**
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
**Job Summary**
**Job Summary**
This client-facing role requires the Principal Consultant to lead and produce deliverables for cyber risk management (CRM) engagements. You will work directly with multiple customers and key stakeholders, from administrators to the C-suite, to define and drive security priorities for their security operations center (SOC) and broader information security teams, acting as a trusted advisor to help them achieve and maintain a strong cybersecurity posture.
**Key Responsibilities**
+ Conduct comprehensive security assessments of AI systems and tools using frameworks such as:
+ MITRE ATLAS for adversarial tactics and techniques.
+ OWASP Top 10 for LLMs to identify vulnerabilities in AI/ML models.
+ NIST AI Risk Management Framework (AI RMF) for risk analysis and mitigation.
+ Analyze model architectures, training data pipelines, and deployment environments to identify potential security gaps and vulnerabilities.
+ Provide expert guidance on securing AI systems, including:
+ Adversarial ML defenses.
+ Data poisoning prevention.
+ Privacy-preserving AI techniques (e.g., differential privacy).
+ Evaluate compliance with regulatory requirements and standards (e.g., GDPR, HIPAA, or emerging AI-specific regulations).
+ Collaborate with the client's cross-functional teams, conducting stakeholder interviews, interactive workshops, and meetings with technical teams (data scientists, developers, DevOps engineers) and leadership teams to ensure a thorough understanding of system architecture, security requirements, and business objectives for the assessment.
+ Stay up-to-date on the evolving threat landscape in AI and contribute to the development of innovative security solutions.Assisting Unit 42 Consulting Leadership in the development of Risk Management, Compliance, and Security standards within professional services
+ Maintaining industry knowledge of and experience with cybersecurity best practices within theGovernance, Risk and Compliance (GRC) field to provide recommendations to proactively improve our client's security posture and maturity
+ Maintaining an understanding of Artificial Intelligence (AI) platforms and security best practices as well as threat to foundational, base, and other AI models and tools
+ Managing the team, monitoring progress, tracking budget, mitigating risks, and ensuring key stakeholders are kept informed about progress and expected outcomes while defining potential impacts and creating an effective mitigation strategy for multiple projects at a given time
+ Identifying security risks and vulnerabilities while eliminating cybersecurity threats via stakeholder interviews, documentation review, and deep-dive testing and control validation
+ Effectively communicating with external stakeholders in a professional manner
+ Scoping new opportunities with prospective clients, including drafting statements of work and proposals
+ Meeting travel requirements as needed to meet business demands (on average ~30%)
**Qualifications**
**Required Qualifications**
+ Bachelor's Degree in Information Security, Computer Science, Digital Forensics, Cyber Security or equivalent years of professional experience to meet job requirements and expectations
+ 6-9+ years of experience performing information security and risk assessments based upon industry-accepted standards.
+ Experience with GRC tools, technology, and implementation
+ Experience with security assessments/audits, drafting findings and recommendations, and prioritizing recommendations via quantitative risk scoring
+ Experience with securing AI systems within cloud environments (e.g., AWS, Azure, Google Cloud).
+ Experience with the lifecycle management of AI/ML models, including development, deployment, monitoring, and maintenance.
**Preferred Qualifications**
+ Former professional services and consulting experience preferred
+ Experience managing a team of consultants
+ Strong verbal and written communication skills, particularly in conveying complex technical information to non-technical stakeholders.
+ Demonstrate a track record in strengthening existing and developing new client relationships
**Compensation Disclosure**
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here ( .
- /yr
**Our Commitment**
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
**Who We Are**
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
**Job Summary**
**Job Summary**
This client-facing role requires the Principal Consultant to lead and produce deliverables for cyber risk management (CRM) engagements. You will work directly with multiple customers and key stakeholders, from administrators to the C-suite, to define and drive security priorities for their security operations center (SOC) and broader information security teams, acting as a trusted advisor to help them achieve and maintain a strong cybersecurity posture.
**Key Responsibilities**
+ Conduct comprehensive security assessments of AI systems and tools using frameworks such as:
+ MITRE ATLAS for adversarial tactics and techniques.
+ OWASP Top 10 for LLMs to identify vulnerabilities in AI/ML models.
+ NIST AI Risk Management Framework (AI RMF) for risk analysis and mitigation.
+ Analyze model architectures, training data pipelines, and deployment environments to identify potential security gaps and vulnerabilities.
+ Provide expert guidance on securing AI systems, including:
+ Adversarial ML defenses.
+ Data poisoning prevention.
+ Privacy-preserving AI techniques (e.g., differential privacy).
+ Evaluate compliance with regulatory requirements and standards (e.g., GDPR, HIPAA, or emerging AI-specific regulations).
+ Collaborate with the client's cross-functional teams, conducting stakeholder interviews, interactive workshops, and meetings with technical teams (data scientists, developers, DevOps engineers) and leadership teams to ensure a thorough understanding of system architecture, security requirements, and business objectives for the assessment.
+ Stay up-to-date on the evolving threat landscape in AI and contribute to the development of innovative security solutions.Assisting Unit 42 Consulting Leadership in the development of Risk Management, Compliance, and Security standards within professional services
+ Maintaining industry knowledge of and experience with cybersecurity best practices within theGovernance, Risk and Compliance (GRC) field to provide recommendations to proactively improve our client's security posture and maturity
+ Maintaining an understanding of Artificial Intelligence (AI) platforms and security best practices as well as threat to foundational, base, and other AI models and tools
+ Managing the team, monitoring progress, tracking budget, mitigating risks, and ensuring key stakeholders are kept informed about progress and expected outcomes while defining potential impacts and creating an effective mitigation strategy for multiple projects at a given time
+ Identifying security risks and vulnerabilities while eliminating cybersecurity threats via stakeholder interviews, documentation review, and deep-dive testing and control validation
+ Effectively communicating with external stakeholders in a professional manner
+ Scoping new opportunities with prospective clients, including drafting statements of work and proposals
+ Meeting travel requirements as needed to meet business demands (on average ~30%)
**Qualifications**
**Required Qualifications**
+ Bachelor's Degree in Information Security, Computer Science, Digital Forensics, Cyber Security or equivalent years of professional experience to meet job requirements and expectations
+ 6-9+ years of experience performing information security and risk assessments based upon industry-accepted standards.
+ Experience with GRC tools, technology, and implementation
+ Experience with security assessments/audits, drafting findings and recommendations, and prioritizing recommendations via quantitative risk scoring
+ Experience with securing AI systems within cloud environments (e.g., AWS, Azure, Google Cloud).
+ Experience with the lifecycle management of AI/ML models, including development, deployment, monitoring, and maintenance.
**Preferred Qualifications**
+ Former professional services and consulting experience preferred
+ Experience managing a team of consultants
+ Strong verbal and written communication skills, particularly in conveying complex technical information to non-technical stakeholders.
+ Demonstrate a track record in strengthening existing and developing new client relationships
**Compensation Disclosure**
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here ( .
- /yr
**Our Commitment**
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Is this job a match or a miss?
Apply Now
4
Remote - SharePoint Architect, Professional Services
Posted 2 days ago
Job Viewed
Job Description
Remote - SharePoint Architect, Professional Services
**Date:** Jul 9, 2026
**Location:** Toronto, ON, CA - Calgary, AB, CA - Vancouver, British Columbia, CA
**Company:** Softchoice
**Why you'll love Softchoice:**
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.
We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what's good for our people and communities.
**The impact you will have:**
Softchoice is reimagining the role we play in our customers' lives, and we are seeking great people to strengthen our customer centric culture.
In the rapidly changing IT environment, full of complex challenges for customers, our role is to ensure their experience with Softchoice is engaging, effortless, and valuable.
As a **SharePoint Architect** within the Professional Services organization, you will have the opportunity to design, plan, and architect technology solutions based on the SharePoint portfolio. As the lead subject matter expert on SharePoint, this role supports all aspects of design and service delivery and facilitates technical workshops with our valued enterprise and public sector clients.
**What you'll do:**
+ You will design and deliver SharePoint solutions that meet client requirements and timelines.
+ You will serve as the technical authority on SharePoint projects, which would include upgrades, installations, configurations, migrations, security enhancement, administration, policy development, and user training. This will require a technical understanding of planning, designing, setting up, and administering Microsoft SharePoint environments.
+ You will work closely with co-workers (internally), Customers (externally), and vendor representatives on the installation, configuration, and troubleshooting of SharePoint, in accordance with contract SLAs
+ You will mentor and develop Consultants, Engineers and Technicians on the team, and provide guidance on their technical skills, as well as the soft skills required for their success
+ You will function as a technical expert, with strong customer interaction skills, and the ability to advise on, implement, and manage complex solution and service deployments for clients
+ You will have a hunger for learning, and take advantage of the opportunities to pursue relevant training for SharePoint
+ You will serve as a technical authority and subject matter expert for Softchoice, supporting other individuals and teams at trade shows, events, and speaking engagements that specifically require your technical expertise
+ You will be a role model for our values of personal growth, customer passion, taking care of others & owning the end result.
+ You will have the opportunity to work in a highly visible customer-facing role.
+ You will have the chance to use your technology expertise, supporting a detailed, actionable Statement of Work with our architects, engineers, and project managers.
+ You will do this by staying on top of new trends and technological updates
+ You will also continually fine-tune your delivery, adoption, and problem-solving skills along the way
**What you'll bring to the table:**
+ A curious mindset, willing to ask the right questions to provide customers with the best possible solution
+ A problem solver with the capability to uncover & address the root cause of an issue
+ A proactive work ethic that puts responsiveness to customers first
+ Passion for building strong relationships with customers and driving great CX
+ Computer Science / Information Technology degree or diploma or equivalent industry experience.
+ Ability to travel up to 10% of the time
+ 10+ years' work experience in a client-facing professional services role. At least 3 years in Architect role.
+ Must have proven Consulting experience in a similar role
+ Updated Certifications and training to include:
+ Managing Microsoft Teams (MS-700)
+ Microsoft 365 Administrator (MS-102)
+ Cybersecurity Architect (SC-100)
+ Identity and Access Administrator Associate (SC-300)
+ Information Security Administrator (SC-401)
+ Sharegate, Quest ODM, SPMT
**Compensation:**
A reasonable estimate of the current base pay range for this position in Canada is $120,800 to $151,000 annually + 14 % as target incentives.
Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.
Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:
+ Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
+ Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
+ Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
+ Additional Perks: Employee Discount Program
**Not sure if you qualify? Think about applying anyway:**
We understand that not everyone brings 100% of the skills and experience for the role.
At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.
**Why You'll Love Working Here:**
+ **The People:** You'll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
+ **High-Performing Culture:** At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
+ **Flexibility:** Plan your workdays in a way that suits you best
+ **Award-Winning Workplace:** Proudly recognized as a Great Place to Work for 20 consecutive years
+ **Inclusive Culture:** We are committed to an inclusive culture where every team member can be their authentic self
+ **Competitive Benefits:** Benefit from competitive perks that start on day one
**Inclusion & Equal opportunity employment:**
We are an equal opportunity employer committed to **diversity, inclusion & belonging** . People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
**Require accommodation? We are ready to help:**
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to (file:///C:/Users/dnik/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/CFB2RD0J/ ) . We are committed to working with you to best meet your needs.
**Our commitment to your experience:**
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.
Before you start with us, we will conduct a criminal record check, verify your education, and check your references.
When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.
**Job Requisition ID:** 7372
EoE/M/F/Vet/Disability
\#LI-MI1
**Date:** Jul 9, 2026
**Location:** Toronto, ON, CA - Calgary, AB, CA - Vancouver, British Columbia, CA
**Company:** Softchoice
**Why you'll love Softchoice:**
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.
We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what's good for our people and communities.
**The impact you will have:**
Softchoice is reimagining the role we play in our customers' lives, and we are seeking great people to strengthen our customer centric culture.
In the rapidly changing IT environment, full of complex challenges for customers, our role is to ensure their experience with Softchoice is engaging, effortless, and valuable.
As a **SharePoint Architect** within the Professional Services organization, you will have the opportunity to design, plan, and architect technology solutions based on the SharePoint portfolio. As the lead subject matter expert on SharePoint, this role supports all aspects of design and service delivery and facilitates technical workshops with our valued enterprise and public sector clients.
**What you'll do:**
+ You will design and deliver SharePoint solutions that meet client requirements and timelines.
+ You will serve as the technical authority on SharePoint projects, which would include upgrades, installations, configurations, migrations, security enhancement, administration, policy development, and user training. This will require a technical understanding of planning, designing, setting up, and administering Microsoft SharePoint environments.
+ You will work closely with co-workers (internally), Customers (externally), and vendor representatives on the installation, configuration, and troubleshooting of SharePoint, in accordance with contract SLAs
+ You will mentor and develop Consultants, Engineers and Technicians on the team, and provide guidance on their technical skills, as well as the soft skills required for their success
+ You will function as a technical expert, with strong customer interaction skills, and the ability to advise on, implement, and manage complex solution and service deployments for clients
+ You will have a hunger for learning, and take advantage of the opportunities to pursue relevant training for SharePoint
+ You will serve as a technical authority and subject matter expert for Softchoice, supporting other individuals and teams at trade shows, events, and speaking engagements that specifically require your technical expertise
+ You will be a role model for our values of personal growth, customer passion, taking care of others & owning the end result.
+ You will have the opportunity to work in a highly visible customer-facing role.
+ You will have the chance to use your technology expertise, supporting a detailed, actionable Statement of Work with our architects, engineers, and project managers.
+ You will do this by staying on top of new trends and technological updates
+ You will also continually fine-tune your delivery, adoption, and problem-solving skills along the way
**What you'll bring to the table:**
+ A curious mindset, willing to ask the right questions to provide customers with the best possible solution
+ A problem solver with the capability to uncover & address the root cause of an issue
+ A proactive work ethic that puts responsiveness to customers first
+ Passion for building strong relationships with customers and driving great CX
+ Computer Science / Information Technology degree or diploma or equivalent industry experience.
+ Ability to travel up to 10% of the time
+ 10+ years' work experience in a client-facing professional services role. At least 3 years in Architect role.
+ Must have proven Consulting experience in a similar role
+ Updated Certifications and training to include:
+ Managing Microsoft Teams (MS-700)
+ Microsoft 365 Administrator (MS-102)
+ Cybersecurity Architect (SC-100)
+ Identity and Access Administrator Associate (SC-300)
+ Information Security Administrator (SC-401)
+ Sharegate, Quest ODM, SPMT
**Compensation:**
A reasonable estimate of the current base pay range for this position in Canada is $120,800 to $151,000 annually + 14 % as target incentives.
Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.
Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:
+ Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
+ Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
+ Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
+ Additional Perks: Employee Discount Program
**Not sure if you qualify? Think about applying anyway:**
We understand that not everyone brings 100% of the skills and experience for the role.
At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.
**Why You'll Love Working Here:**
+ **The People:** You'll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
+ **High-Performing Culture:** At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
+ **Flexibility:** Plan your workdays in a way that suits you best
+ **Award-Winning Workplace:** Proudly recognized as a Great Place to Work for 20 consecutive years
+ **Inclusive Culture:** We are committed to an inclusive culture where every team member can be their authentic self
+ **Competitive Benefits:** Benefit from competitive perks that start on day one
**Inclusion & Equal opportunity employment:**
We are an equal opportunity employer committed to **diversity, inclusion & belonging** . People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
**Require accommodation? We are ready to help:**
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to (file:///C:/Users/dnik/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/CFB2RD0J/ ) . We are committed to working with you to best meet your needs.
**Our commitment to your experience:**
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.
Before you start with us, we will conduct a criminal record check, verify your education, and check your references.
When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.
**Job Requisition ID:** 7372
EoE/M/F/Vet/Disability
\#LI-MI1
Is this job a match or a miss?
Apply Now
5
Job Description
The Director, Pharmacy Benefits serves as a trusted pharmacy subject matter expert within the Group Benefits business. As a key member of the GB Distribution team, the Director, Pharmacy Benefits has a strong focus on supporting sales, advisors, and consultants across the Canadian market.
This role is a critical interface between pharmacy strategy, sales enablement, and client advisory, helping position pharmacy solutions competitively while enabling sales and account management teams to confidently engage in complex pharmacy-related discussions. The Director provides thought leadership on drug trends, emerging therapies, and cost management strategies, supports key finalist presentations and advisor engagements, and works in close alignment with Product and other internal partners to drive growth and better outcomes for sponsors and plan members.
**Position Responsibilities:**
**Sales & Market Enablement**
+ Act as the pharmacy benefits subject matter expert for Group Benefits sales teams, advisors, and consultants across Canada.
+ Partner closely with Sales Directors, Account Executives, and distribution partners to support new business, finalist presentations, and strategic retention efforts.
+ Deliver compelling pharmacy insights and education through presentations, roadshows, and knowledge-sharing sessions.
+ Support consulting house and advisor relationships by clearly articulating pharmacy strategy, value propositions, and differentiators.
**Client & Sponsor Advisory**
+ Provide strategic pharmacy consultation to plan sponsors, including insights on:
o Drug trend drivers and emerging therapeutic classes
o High-cost drugs and specialty management strategies
o Cost containment approaches, formularies, and plan design considerations
+ Translate complex pharmacy and clinical topics into clear, practical guidance tailored to sponsor and advisor audiences.
+ Participate in complex client situations where deep pharmacy expertise is required to support informed decision-making.
**Pharmacy Strategy & Thought Leadership**
+ Stay current on the Canadian pharmacy ecosystem, including public and private drug programs, regulatory developments, and industry trends.
+ Partner with internal teams (e.g., Product and Underwriting) to ensure pharmacy insights are reflected in market-facing strategies.
+ Represent the organization at industry forums, advisor meetings, and client engagements as a pharmacy thought leader.
**Required Qualifications:**
+ 10+ years of experience in pharmacy benefits, drug strategy, or related roles within Group Benefits, insurance, PBM, consulting, or healthcare environments.
+ Deep understanding of the Canadian pharmacy landscape, including:
o Private and public drug plans
o Specialty and high-cost drugs
o Formulary management and cost containment strategies
+ Strong track record of partnering with or supporting sales teams, advisors, or consulting firms.
+ Proven ability to communicate complex clinical and pharmacy concepts in a clear, compelling, and commercially relevant manner.
+ Executive presence and comfort presenting to senior leaders, sponsors, and external partners.
+ Bachelor's degree required.
**Preferred Qualifications:**
+ Pharmacy degree (RPh), MBA, or equivalent advanced education considered a strong asset.
If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
**Salario y beneficios**
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a para conocer el rango salarial correspondiente a tu ubicación.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement ( .
This role is a critical interface between pharmacy strategy, sales enablement, and client advisory, helping position pharmacy solutions competitively while enabling sales and account management teams to confidently engage in complex pharmacy-related discussions. The Director provides thought leadership on drug trends, emerging therapies, and cost management strategies, supports key finalist presentations and advisor engagements, and works in close alignment with Product and other internal partners to drive growth and better outcomes for sponsors and plan members.
**Position Responsibilities:**
**Sales & Market Enablement**
+ Act as the pharmacy benefits subject matter expert for Group Benefits sales teams, advisors, and consultants across Canada.
+ Partner closely with Sales Directors, Account Executives, and distribution partners to support new business, finalist presentations, and strategic retention efforts.
+ Deliver compelling pharmacy insights and education through presentations, roadshows, and knowledge-sharing sessions.
+ Support consulting house and advisor relationships by clearly articulating pharmacy strategy, value propositions, and differentiators.
**Client & Sponsor Advisory**
+ Provide strategic pharmacy consultation to plan sponsors, including insights on:
o Drug trend drivers and emerging therapeutic classes
o High-cost drugs and specialty management strategies
o Cost containment approaches, formularies, and plan design considerations
+ Translate complex pharmacy and clinical topics into clear, practical guidance tailored to sponsor and advisor audiences.
+ Participate in complex client situations where deep pharmacy expertise is required to support informed decision-making.
**Pharmacy Strategy & Thought Leadership**
+ Stay current on the Canadian pharmacy ecosystem, including public and private drug programs, regulatory developments, and industry trends.
+ Partner with internal teams (e.g., Product and Underwriting) to ensure pharmacy insights are reflected in market-facing strategies.
+ Represent the organization at industry forums, advisor meetings, and client engagements as a pharmacy thought leader.
**Required Qualifications:**
+ 10+ years of experience in pharmacy benefits, drug strategy, or related roles within Group Benefits, insurance, PBM, consulting, or healthcare environments.
+ Deep understanding of the Canadian pharmacy landscape, including:
o Private and public drug plans
o Specialty and high-cost drugs
o Formulary management and cost containment strategies
+ Strong track record of partnering with or supporting sales teams, advisors, or consulting firms.
+ Proven ability to communicate complex clinical and pharmacy concepts in a clear, compelling, and commercially relevant manner.
+ Executive presence and comfort presenting to senior leaders, sponsors, and external partners.
+ Bachelor's degree required.
**Preferred Qualifications:**
+ Pharmacy degree (RPh), MBA, or equivalent advanced education considered a strong asset.
If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
**Salario y beneficios**
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a para conocer el rango salarial correspondiente a tu ubicación.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement ( .
Is this job a match or a miss?
Apply Now
6
Pharmacy Assistant Communications - Express Scripts Canada
Mississauga
The Cigna Group
Posted 2 days ago
Job Viewed
Job Description
**Job Title:** Pharmacy Assistant Communications
**Location:** Argentia Mississauga
**Employment Type:** Full-time
**Reason for Vacancy:** Replacement
**Work Arrangement:** On-site
**Department Name:** Pharmacy Operations
**Pay Typed:** Hourly
**Pay Range:** $21 to $24
Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.
**About Us**
Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians.
**Job Summary**
The Express Scripts Canada Pharmacy, with regional services across the country is transforming the Canadian prescription drug landscape and the way patients make decisions about their medications.
Our Mississauga Pharmacy Location is seeking a Pharmacy Assistant Communications that provides meaningful support at the right time to our members for better health and peace of mind.
In this role, you will be accountable for processing prescriptions refills, entry of patient care information into Kroll and taking action on member requests. We offer a competitive salary and total rewards package, along with a positive work environment built on solid corporate values: integrity, mutual respect, collaboration, passion, service and alignment.
This position will work between 2 and 3 days per week.
**ESSENTIAL FUNCTIONS**
+ Accurately process prescriptions through Kroll including third party adjudication and rescheduling of next fill
+ Recording and maintaining member information in the CRM system
+ Answering questions from patients and/or resolve customer issues according to Ontario College of Pharmacist's regulations.
+ Uphold quality and productivity standards on all transactions
+ collecting information, processing RX orders and other types of service requests
+ Obtaining prescription transfers from retail pharmacies
+ Fax and call renewal requests to doctors and maintain member communications channels to ensure that the member does not run out of medications
+ Support auto- notifications and call members for upcoming refills and renewals
+ Ensure accurate and complete documentation is entered into the appropriate systems of all contacts (internal/external) to maintain high quality customer service
+ Manage team mailboxes/e-mails
+ Aid in management assigned tasks and projects
+ Work collaboratively with other Registered Technicians, Member Advisors and Supervisors to ensure that best practices are shared
+ Other responsibilities commonly performed by retail pharmacy assistants.
**QUALIFICATIONS**
+ Pharmacy Assistant Diploma or Equivalent Experience
+ 0-3 years' retail pharmacy experience
+ Knowledge of healthcare/pharmacy, medical supplies & equipment and claims processing
+ Excellent written, verbal and oral communication skills, including knowledge about the correct use of grammar, punctuation and spelling
+ Experience in a Contact Centre would be an asset
+ Team player with the ability to work independently
+ Bilingualism (French & English) is an asset
+ Strong customer service focus
+ Computer literate, possessing intermediate skills in MS Office (Word, Excel, Outlook)
+ Strong interpersonal skills with ability to work independently with minimal supervision
+ Flexible to situations and adaptable to change
+ A thorough understanding of quality assurance and delivery of service excellence
+ Must be able to work within the Pharmacy hours - Monday - Friday 7:30 am to 6:00 pm, occasional Saturdays and statutory holidays. This role may be required to work additional and/or alternate hours/days/shifts when required by management.
+ Demonstrates initiative (learn processes and procedures, various benefits) and displays self-motivation to grasp new concepts quickly
+ Accuracy in Data Entry is mandatory
**Why Join Us**
+ Competitive compensation, benefits and pension plan
+ Career development and advancement opportunities
+ A culture that celebrates innovation and collaboration
+ Flexible work options and wellness programs
**Pre-Employment Requirements**
All offers of employment are conditional upon the successful completion of **reference checks and background verification** in accordance with company policy **. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a bona fide occupational requirement.** Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.
Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.
Internal Applications Deadline: June 23, 2026
**Express Scripts Canada is a Cigna company**
Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.
**About Express Scripts Canada**
Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.
It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.
We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.
We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.
We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.
If you require accommodation in completing the online application process, please email: Do not email for an update on your application or to provide your resume as you will not receive a response.
**Location:** Argentia Mississauga
**Employment Type:** Full-time
**Reason for Vacancy:** Replacement
**Work Arrangement:** On-site
**Department Name:** Pharmacy Operations
**Pay Typed:** Hourly
**Pay Range:** $21 to $24
Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.
**About Us**
Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians.
**Job Summary**
The Express Scripts Canada Pharmacy, with regional services across the country is transforming the Canadian prescription drug landscape and the way patients make decisions about their medications.
Our Mississauga Pharmacy Location is seeking a Pharmacy Assistant Communications that provides meaningful support at the right time to our members for better health and peace of mind.
In this role, you will be accountable for processing prescriptions refills, entry of patient care information into Kroll and taking action on member requests. We offer a competitive salary and total rewards package, along with a positive work environment built on solid corporate values: integrity, mutual respect, collaboration, passion, service and alignment.
This position will work between 2 and 3 days per week.
**ESSENTIAL FUNCTIONS**
+ Accurately process prescriptions through Kroll including third party adjudication and rescheduling of next fill
+ Recording and maintaining member information in the CRM system
+ Answering questions from patients and/or resolve customer issues according to Ontario College of Pharmacist's regulations.
+ Uphold quality and productivity standards on all transactions
+ collecting information, processing RX orders and other types of service requests
+ Obtaining prescription transfers from retail pharmacies
+ Fax and call renewal requests to doctors and maintain member communications channels to ensure that the member does not run out of medications
+ Support auto- notifications and call members for upcoming refills and renewals
+ Ensure accurate and complete documentation is entered into the appropriate systems of all contacts (internal/external) to maintain high quality customer service
+ Manage team mailboxes/e-mails
+ Aid in management assigned tasks and projects
+ Work collaboratively with other Registered Technicians, Member Advisors and Supervisors to ensure that best practices are shared
+ Other responsibilities commonly performed by retail pharmacy assistants.
**QUALIFICATIONS**
+ Pharmacy Assistant Diploma or Equivalent Experience
+ 0-3 years' retail pharmacy experience
+ Knowledge of healthcare/pharmacy, medical supplies & equipment and claims processing
+ Excellent written, verbal and oral communication skills, including knowledge about the correct use of grammar, punctuation and spelling
+ Experience in a Contact Centre would be an asset
+ Team player with the ability to work independently
+ Bilingualism (French & English) is an asset
+ Strong customer service focus
+ Computer literate, possessing intermediate skills in MS Office (Word, Excel, Outlook)
+ Strong interpersonal skills with ability to work independently with minimal supervision
+ Flexible to situations and adaptable to change
+ A thorough understanding of quality assurance and delivery of service excellence
+ Must be able to work within the Pharmacy hours - Monday - Friday 7:30 am to 6:00 pm, occasional Saturdays and statutory holidays. This role may be required to work additional and/or alternate hours/days/shifts when required by management.
+ Demonstrates initiative (learn processes and procedures, various benefits) and displays self-motivation to grasp new concepts quickly
+ Accuracy in Data Entry is mandatory
**Why Join Us**
+ Competitive compensation, benefits and pension plan
+ Career development and advancement opportunities
+ A culture that celebrates innovation and collaboration
+ Flexible work options and wellness programs
**Pre-Employment Requirements**
All offers of employment are conditional upon the successful completion of **reference checks and background verification** in accordance with company policy **. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a bona fide occupational requirement.** Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.
Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.
Internal Applications Deadline: June 23, 2026
**Express Scripts Canada is a Cigna company**
Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.
**About Express Scripts Canada**
Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.
It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.
We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.
We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.
We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.
If you require accommodation in completing the online application process, please email: Do not email for an update on your application or to provide your resume as you will not receive a response.
Is this job a match or a miss?
Apply Now
7
Director/Senior Director, Generic Pharmacy Sales
Toronto
Teva Pharmaceuticals
Posted 2 days ago
Job Viewed
Job Description
**We Are Teva**
We're Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it's innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we're dedicated to addressing patients' needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.
**Our Team, Your Impact**
**Director / Senior Director, Generics Pharmacy Sales**
Location: Montreal or Toronto
Teva Canada is seeking a dynamic and strategic leader to oversee our Generics Pharmacy Sales business nationwide. In this high‑impact role, you will lead the national Generics Pharmacy Sales organization and play a key part in shaping our commercial strategy. As a member of the Canadian Leadership Team, you will collaborate closely with cross‑functional partners, including marketing, supply chain, and finance, while directly managing a team of approximately 35 employees. Reporting to the Country General Manager, you will bring a blend of strategic vision, operational excellence, and a strong customer engagement mindset to drive growth and performance.
**How You'll Spend Your Day**
+ **Strategic Leadership:** Develop and execute strategies to grow generics retail sales, strengthen customer engagement, and support customer‑facing operations such as service, demand planning, and analytics.
+ **Cross‑Functional Collaboration:** Partner with internal teams to ensure alignment on priorities, objectives, and customer needs.
+ **Team Management:** Lead, mentor, and develop a national team of ~35, delivering business‑critical insights and reimagining customer engagement models.
+ **Target Setting & Performance:** Establish sales goals, monitor performance, and drive initiatives that support revenue growth, profitability, and successful product launches.
**Your Skills and Experience**
+ Bachelor's degree required; MBA preferred.
+ 10+ years of sales leadership experience in pharmaceuticals (ideally generics), with deep knowledge of the Canadian retail pharmacy market.
+ Progressive leadership experience working with or managing functions such as marketing, product management, customer service, or supply chain.
+ Strong strategic and operational capabilities, with a proven ability to lead cross‑functional sales teams and drive innovation.
+ Demonstrated success managing large teams, budgets, and organizational change.
+ Up‑to‑date understanding of industry technology and data trends and their competitive implications.
+ Excellent communication skills; bilingual French/English preferred. English proficiency is required to communicate with clients, partners, and internal teams outside Quebec.
**How We'll Take Care of You**
Why You'll Love Working with Us!
At Teva Canada we provide a rewarding and collaborative work experience, with career growth and development opportunities for employees, in a safe and caring environment! Beyond base pay, Teva also offers a comprehensive suite of wellness and benefits programs tailored to role and employment type, that continue to rank among the best in our industry! Our competitive offerings are designed to provide flexibility, security, and meaningful choices, empowering employees to thrive both personally and professionally throughout their journey with us.
**As part of our commitment to well-being, employees may have access to:**
-Teva Canada's choices Benefit Plan including Health, Dental, Disability, Life Insurance
-Employee Assistance Program & Virtual Health Programs
-Retirement Savings Programs
-Employee Stock Purchase Plan (ESPP)
-Time for yourself or those you care about, through paid time for Vacation, Wellness days, Care/Sick days, Teva Days and Volunteer Days
-Education Assistance Program
-Recognition programs such as Employee Service Awards
-Employee Discounts
-And much more!
More exciting details on the specific total rewards offerings to be provided at the offer stage depending on the position and employment type hiring for. This position will fill a current vacancy and Teva Canada may use an artificial intelligence (AI) system to assist with the initial screening and evaluation of job applications by analyzing for relevant skills, professional experience, and education, that best match the posted job qualifications. It is important to note that all final decisions in this process are made by a member of the hiring team.
**Already Working @Teva?**
Make sure to apply through our internal career site on Twist-your one-stop shop for career development
**Teva's Equal Employment Opportunity Commitment**
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
EOE including disability/veteran
We're Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it's innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we're dedicated to addressing patients' needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.
**Our Team, Your Impact**
**Director / Senior Director, Generics Pharmacy Sales**
Location: Montreal or Toronto
Teva Canada is seeking a dynamic and strategic leader to oversee our Generics Pharmacy Sales business nationwide. In this high‑impact role, you will lead the national Generics Pharmacy Sales organization and play a key part in shaping our commercial strategy. As a member of the Canadian Leadership Team, you will collaborate closely with cross‑functional partners, including marketing, supply chain, and finance, while directly managing a team of approximately 35 employees. Reporting to the Country General Manager, you will bring a blend of strategic vision, operational excellence, and a strong customer engagement mindset to drive growth and performance.
**How You'll Spend Your Day**
+ **Strategic Leadership:** Develop and execute strategies to grow generics retail sales, strengthen customer engagement, and support customer‑facing operations such as service, demand planning, and analytics.
+ **Cross‑Functional Collaboration:** Partner with internal teams to ensure alignment on priorities, objectives, and customer needs.
+ **Team Management:** Lead, mentor, and develop a national team of ~35, delivering business‑critical insights and reimagining customer engagement models.
+ **Target Setting & Performance:** Establish sales goals, monitor performance, and drive initiatives that support revenue growth, profitability, and successful product launches.
**Your Skills and Experience**
+ Bachelor's degree required; MBA preferred.
+ 10+ years of sales leadership experience in pharmaceuticals (ideally generics), with deep knowledge of the Canadian retail pharmacy market.
+ Progressive leadership experience working with or managing functions such as marketing, product management, customer service, or supply chain.
+ Strong strategic and operational capabilities, with a proven ability to lead cross‑functional sales teams and drive innovation.
+ Demonstrated success managing large teams, budgets, and organizational change.
+ Up‑to‑date understanding of industry technology and data trends and their competitive implications.
+ Excellent communication skills; bilingual French/English preferred. English proficiency is required to communicate with clients, partners, and internal teams outside Quebec.
**How We'll Take Care of You**
Why You'll Love Working with Us!
At Teva Canada we provide a rewarding and collaborative work experience, with career growth and development opportunities for employees, in a safe and caring environment! Beyond base pay, Teva also offers a comprehensive suite of wellness and benefits programs tailored to role and employment type, that continue to rank among the best in our industry! Our competitive offerings are designed to provide flexibility, security, and meaningful choices, empowering employees to thrive both personally and professionally throughout their journey with us.
**As part of our commitment to well-being, employees may have access to:**
-Teva Canada's choices Benefit Plan including Health, Dental, Disability, Life Insurance
-Employee Assistance Program & Virtual Health Programs
-Retirement Savings Programs
-Employee Stock Purchase Plan (ESPP)
-Time for yourself or those you care about, through paid time for Vacation, Wellness days, Care/Sick days, Teva Days and Volunteer Days
-Education Assistance Program
-Recognition programs such as Employee Service Awards
-Employee Discounts
-And much more!
More exciting details on the specific total rewards offerings to be provided at the offer stage depending on the position and employment type hiring for. This position will fill a current vacancy and Teva Canada may use an artificial intelligence (AI) system to assist with the initial screening and evaluation of job applications by analyzing for relevant skills, professional experience, and education, that best match the posted job qualifications. It is important to note that all final decisions in this process are made by a member of the hiring team.
**Already Working @Teva?**
Make sure to apply through our internal career site on Twist-your one-stop shop for career development
**Teva's Equal Employment Opportunity Commitment**
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
EOE including disability/veteran
Is this job a match or a miss?
Apply Now
8
Senior National Retail Pharmacy Sales Manager - Diabetes Care Division (Mississauga)
Mississauga
Abbott
Posted 2 days ago
Job Viewed
Job Description
**About Abbott**
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
This position works at our Mississauga office in the Diabetes Care division.
The Senior National Retail Sales Manager is responsible for leading the development and execution of sales strategies to achieve revenue and growth objectives across Retail pharmacies and Continuous Care channels. This role manages a team of 6 direct reports and oversees a total team of 8. The position plays a critical role in driving customer centricity, implementing strategic programs, managing trade budgets, and ensuring accurate forecasting and supply planning.
At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That's why we're focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We're revolutionizing the way people monitor their glucose levels with our new sensing technology.
**What You'll Do**
Strategic Leadership
+ Develop and implement national retail pharmacy sales strategies aligned with Strategic Business Objectives and Marketing plans.
+ Set sales targets and promotional programs for Retail, Banner and Continuous Care customers.
+ Lead the execution of Go-To-Market strategies, ensuring resource allocation for business success.
+ Provide strategic and tactical feedback to marketing and influence national programs.
Customer & Account Management
+ Build and maintain strong relationships with key retail pharmacy customers, banners, and distribution partners.
+ Lead Customer Business Planning across Key Account Management structure.
+ Translate category strategies into actionable account objectives with measurable outcomes.
+ Anticipate market trends, competitor actions, and evolving customer needs to maintain a competitive edge.
Financial & Forecasting
+ Manage and allocate trade spend budgets in alignment with financial objectives.
+ Oversee retail forecasting, demand planning, and supply chain coordination.
+ Monitor performance, assess risks, and implement corrective actions to achieve targets.
Cross-Functional Collaboration
+ Partner with Marketing, Supply Chain, and other functions to develop and execute customer programs.
+ Communicate industry trends and account strategy changes to internal stakeholders.
Process & Technology Optimization
+ Drive process improvements and technology adoption to enhance agility and efficiency.
+ Increase accessibility of customer sales data for improved demand-based supply planning.
+ Develop tools for inventory and demand visibility to support planning and insights.
Team Leadership
+ Build a high-performing sales organization by attracting and retaining top talent.
+ Foster a culture of accountability, high performance, and ethical standards.
+ Implement training, coaching, and recognition programs to drive engagement and results.
Budget & Expense Management
+ Establish and monitor budget and expense management criteria within the sales team.
+ Ensure compliance and effective utilization of resources.
**Required Qualifications**
+ Bachelor's degree required, ideally in Business Administration, Marketing or Finance.
+ 8+ years of of Sales experience in a leadership position in Medical Devices, Pharmaceuticals or Consumer Goods industry.
**Preferred Qualifications**
+ Strong business acumen with expertise in account management, trade spend management and forecasting.
+ Exceptional relationship-building and negotiation skills.
+ Ability to lead cross-functional teams and drive strategic initiatives.
+ Analytical mindset with proficiency in leveraging data for decision-making.
+ Demonstrated success in talent development and team leadership.
+ Strong knowledge of the Canadian Retail/Pharmacy landscape.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
This position works at our Mississauga office in the Diabetes Care division.
The Senior National Retail Sales Manager is responsible for leading the development and execution of sales strategies to achieve revenue and growth objectives across Retail pharmacies and Continuous Care channels. This role manages a team of 6 direct reports and oversees a total team of 8. The position plays a critical role in driving customer centricity, implementing strategic programs, managing trade budgets, and ensuring accurate forecasting and supply planning.
At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That's why we're focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We're revolutionizing the way people monitor their glucose levels with our new sensing technology.
**What You'll Do**
Strategic Leadership
+ Develop and implement national retail pharmacy sales strategies aligned with Strategic Business Objectives and Marketing plans.
+ Set sales targets and promotional programs for Retail, Banner and Continuous Care customers.
+ Lead the execution of Go-To-Market strategies, ensuring resource allocation for business success.
+ Provide strategic and tactical feedback to marketing and influence national programs.
Customer & Account Management
+ Build and maintain strong relationships with key retail pharmacy customers, banners, and distribution partners.
+ Lead Customer Business Planning across Key Account Management structure.
+ Translate category strategies into actionable account objectives with measurable outcomes.
+ Anticipate market trends, competitor actions, and evolving customer needs to maintain a competitive edge.
Financial & Forecasting
+ Manage and allocate trade spend budgets in alignment with financial objectives.
+ Oversee retail forecasting, demand planning, and supply chain coordination.
+ Monitor performance, assess risks, and implement corrective actions to achieve targets.
Cross-Functional Collaboration
+ Partner with Marketing, Supply Chain, and other functions to develop and execute customer programs.
+ Communicate industry trends and account strategy changes to internal stakeholders.
Process & Technology Optimization
+ Drive process improvements and technology adoption to enhance agility and efficiency.
+ Increase accessibility of customer sales data for improved demand-based supply planning.
+ Develop tools for inventory and demand visibility to support planning and insights.
Team Leadership
+ Build a high-performing sales organization by attracting and retaining top talent.
+ Foster a culture of accountability, high performance, and ethical standards.
+ Implement training, coaching, and recognition programs to drive engagement and results.
Budget & Expense Management
+ Establish and monitor budget and expense management criteria within the sales team.
+ Ensure compliance and effective utilization of resources.
**Required Qualifications**
+ Bachelor's degree required, ideally in Business Administration, Marketing or Finance.
+ 8+ years of of Sales experience in a leadership position in Medical Devices, Pharmaceuticals or Consumer Goods industry.
**Preferred Qualifications**
+ Strong business acumen with expertise in account management, trade spend management and forecasting.
+ Exceptional relationship-building and negotiation skills.
+ Ability to lead cross-functional teams and drive strategic initiatives.
+ Analytical mindset with proficiency in leveraging data for decision-making.
+ Demonstrated success in talent development and team leadership.
+ Strong knowledge of the Canadian Retail/Pharmacy landscape.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Is this job a match or a miss?
Apply Now
9