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What Luxury Travel Specialist Jobs are in Canada?

Showing 1117 Luxury Travel Specialist jobs in Canada

Remote Luxury Travel Concierge Specialist

V8P 0A1 Victoria / Remote Placements24

Posted today

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Job Description

full-time
About the Role

Our client, a premier provider of bespoke luxury travel experiences, is seeking an exceptional Remote Luxury Travel Concierge Specialist to join their fully remote team. Based remotely from Victoria, British Columbia (though the role is fully remote, candidates should be based in Canada), this position is crucial in crafting unforgettable, personalized itineraries for a discerning international clientele. The successful candidate will possess an unparalleled understanding of high-end travel, meticulous attention to detail, and a passion for delivering world-class service from the comfort of their home office. This is a unique opportunity to leverage your expertise in luxury hospitality within a flexible, remote work environment.

Key Responsibilities
  • Design and curate exclusive, tailor-made travel experiences, including flights, accommodations, tours, and unique activities.
  • Act as the primary point of contact for clients, providing personalized service and expert advice throughout their journey.
  • Build and maintain strong relationships with a network of high-end hotels, airlines, tour operators, and destination management companies.
  • Conduct in-depth research on destinations, emerging trends, and exclusive offers to enhance service offerings.
  • Manage all aspects of travel booking and logistics, ensuring seamless execution and client satisfaction.
  • Handle client inquiries and requests promptly and professionally, anticipating needs and exceeding expectations.
  • Troubleshoot and resolve any issues that may arise during a client's trip, ensuring a smooth and enjoyable experience.
  • Stay updated on global travel advisories and ensure client safety and compliance.
Requirements
  • Minimum of 5 years of experience in luxury travel planning, high-end hospitality, or a related client-facing luxury service role.
  • Proven expertise in curating complex international itineraries for an affluent clientele.
  • Exceptional knowledge of luxury hotels, premium travel providers, and global destinations.
  • Outstanding communication, interpersonal, and negotiation skills, with the ability to connect with clients from diverse backgrounds.
  • High level of discretion and professionalism.
  • Proficiency in travel booking systems (GDS experience is a plus) and CRM software.
  • Strong organizational skills and the ability to manage multiple projects simultaneously in a remote setting.
  • A proactive and problem-solving attitude with a commitment to exceeding client expectations.
  • Ability to work independently and manage time effectively in a remote work setup.
Benefits

This role offers a competitive annual salary and the distinct advantage of being a fully remote position. Employees receive comprehensive health, dental, and vision benefits, along with a generous vacation policy. Opportunities for professional development, including familiarization trips to exclusive destinations, are provided. You will be part of a collaborative, globally-minded team that values innovation and client satisfaction. Enjoy the flexibility and autonomy of working from home while contributing to the world's leading luxury travel brand.

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Remote Luxury Travel Concierge

V8W1R5 Victoria / Remote Placements24

Posted 3 days ago

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Job Description

contractor
About the Role Our client, a premier provider of bespoke travel experiences, is seeking an exceptional Remote Luxury Travel Concierge to join their esteemed team. This is a fully remote position, allowing you to craft unparalleled travel itineraries from the comfort of your home base in **Victoria, British Columbia, CA**, or anywhere globally. You will be the primary point of contact for a discerning clientele, translating their desires into meticulously planned and executed luxury journeys. This role demands an intimate knowledge of high-end travel, an unwavering commitment to detail, and a proactive approach to anticipating client needs. You will curate unique experiences that go beyond the ordinary, focusing on exclusive access and personalized service. Your expertise will be crucial in maintaining our client's reputation for excellence in luxury travel. Key Responsibilities
  • Design and coordinate complex, bespoke international and domestic travel itineraries for high-net-worth individuals.
  • Secure exclusive bookings for luxury accommodations, private transportation, fine dining, and unique local experiences.
  • Provide expert advice on destinations, travel trends, and visa/entry requirements.
  • Maintain strong relationships with a network of global luxury travel partners, including hotels, tour operators, and local guides.
  • Manage all aspects of client travel arrangements, from initial consultation to post-trip follow-up.
  • Handle last-minute changes and special requests with efficiency and discretion.
  • Stay abreast of the latest luxury travel trends, innovations, and exclusive offerings worldwide.
  • Utilize booking systems and CRM software to manage client profiles and travel details.
  • Conduct thorough research to ensure all arrangements meet the highest standards of quality and luxury.
  • Ensure seamless communication with clients throughout their travel planning and journey.
Requirements
  • Minimum of 5 years of experience in luxury travel planning, concierge services, or a related high-end hospitality role.
  • Demonstrated expertise in designing complex international travel itineraries.
  • Extensive knowledge of luxury destinations, accommodations, and experiences worldwide.
  • Exceptional negotiation and supplier management skills.
  • Outstanding communication, interpersonal, and client relationship management abilities.
  • Proficiency in travel booking software and CRM systems.
  • Ability to work independently, manage time effectively, and meet strict deadlines in a remote setting.
  • Discretion, professionalism, and a meticulous attention to detail.
  • Passion for travel and a deep understanding of the luxury market.
  • Multilingual abilities are a significant asset, especially fluency in a second European language.
Benefits
  • Fully remote work arrangement with flexible working hours.
  • Competitive compensation package commensurate with experience and performance.
  • Opportunities to travel for familiarization trips to exclusive destinations.
  • Access to a vast network of luxury travel partners and resources.
  • Be part of a highly respected and innovative company in the luxury travel sector.
  • Contribute to creating unforgettable experiences for a global clientele.
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Remote Luxury Travel Advisor

V3Y0G5 Surrey / Remote Placements24

Posted 4 days ago

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Job Description

full-time
About the Role

Our client, a prestigious luxury travel agency, is seeking a highly motivated and experienced Remote Luxury Travel Advisor. This fully remote position allows you to curate bespoke travel experiences for a discerning clientele from your home office. You will leverage your extensive knowledge of luxury destinations, accommodations, and experiences to design unique itineraries that exceed client expectations. The ideal candidate is passionate about travel, possesses exceptional customer service skills, and has a proven ability to build and maintain strong client relationships. You will be responsible for all aspects of the travel planning process, from initial consultation to post-trip follow-up, ensuring a seamless and extraordinary journey for every client. Join a globally recognized brand and shape unforgettable travel adventures.

Key Responsibilities
  • Design and customize luxury travel itineraries for clients worldwide, focusing on unique experiences and high-end accommodations.
  • Conduct in-depth client consultations to understand their preferences, needs, and budget.
  • Research and stay current on luxury travel trends, destinations, and supplier offerings.
  • Build and maintain strong relationships with luxury hotels, tour operators, and other travel partners.
  • Manage all bookings, reservations, and logistics, ensuring accuracy and attention to detail.
  • Provide exceptional pre- and post-trip support to clients.
  • Handle any travel-related issues or emergencies with professionalism and efficiency.
  • Utilize the agency's CRM and booking systems effectively.
  • Meet and exceed sales targets and client satisfaction goals.
  • Continuously seek opportunities to enhance client travel experiences and generate repeat business.
Requirements
  • Minimum of 5 years of experience as a travel advisor, with a significant focus on luxury or bespoke travel.
  • In-depth knowledge of luxury destinations, resorts, cruises, and unique travel experiences.
  • Proven track record of building and managing a high-net-worth client base.
  • Exceptional communication, interpersonal, and negotiation skills.
  • Strong organizational skills and meticulous attention to detail.
  • Proficiency in travel booking systems and CRM software.
  • Ability to work independently and manage time effectively in a remote environment.
  • A passion for travel and a commitment to delivering unparalleled service.
  • Must be authorized to work remotely for a Canadian company.
  • Bachelor's degree in Travel & Tourism, Hospitality, or a related field is a plus.
Benefits

This fully remote position offers a competitive base salary plus commission, comprehensive health and dental benefits, generous paid time off, and extensive travel perks and familiarization trips. Enjoy the freedom and flexibility of working from home while planning extraordinary journeys for clients around the globe. This is a fantastic opportunity to advance your career in luxury travel.

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Remote Luxury Travel Advisor - Vancouver

V6C0A6 Vancouver / Remote Placements24

Posted 3 days ago

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Job Description

contractor
About the Role

Our client is a leading online luxury travel agency specializing in crafting bespoke international itineraries for a discerning clientele. Due to continued growth, we are seeking a highly motivated and experienced Remote Luxury Travel Advisor to join our innovative, remote-first team. This position is ideal for a passionate individual who excels in a virtual environment and possesses a deep understanding of exclusive travel experiences. You will leverage your expertise to design personalized journeys, cater to complex client requests, and ensure unparalleled satisfaction from initial consultation to post-trip follow-up. While the role is fully remote, the successful candidate should have a strong connection to or understanding of the Canadian market, particularly concerning travel preferences originating from cities like Vancouver . You will work independently, manage your own schedule, and contribute to a globally distributed team dedicated to providing exceptional travel planning services.

Key Responsibilities
  • Consult with clients to understand their travel preferences, budget, and desired experiences for luxury vacations worldwide.
  • Design and present customized, detailed travel itineraries featuring unique accommodations, private tours, and exclusive activities.
  • Source and book flights, luxury accommodations, private transfers, and specialized excursions.
  • Maintain up-to-date knowledge of global destinations, travel trends, visa requirements, and travel advisories.
  • Build and foster strong relationships with a network of international travel partners, including hotels, tour operators, and local guides.
  • Manage client communications via email, phone, and video conferencing, ensuring timely and professional responses.
  • Handle all booking amendments, cancellations, and unexpected travel disruptions with efficiency and grace.
  • Provide pre-travel support, including packing advice, destination-specific cultural etiquette, and essential contact information.
  • Continuously seek opportunities to enhance client satisfaction and generate repeat business.
Requirements
  • Minimum of 4 years of experience in luxury travel planning, high-end tour operating, or a similar role within the premium hospitality sector.
  • Demonstrated success in creating and selling complex, bespoke international travel itineraries.
  • Exceptional knowledge of global luxury travel products, including high-end hotels, unique experiences, and private transportation options.
  • Excellent verbal and written communication skills in English. Proficiency in other languages is an advantage.
  • Proven ability to work autonomously and manage time effectively in a remote setting.
  • Proficiency with travel booking systems (GDS knowledge is a plus), CRM software, and standard office productivity suites.
  • Strong negotiation skills with travel suppliers.
  • A passion for travel and a commitment to delivering outstanding customer service.
  • Must be based in Canada and possess a reliable internet connection and home office setup.
Benefits

As a remote contractor, you will enjoy the flexibility of setting your own hours and working from anywhere within Canada . Our client offers a highly competitive commission structure with uncapped earning potential, providing a direct reward for your sales success. You will receive ongoing training on new destinations and luxury travel products, access to our proprietary booking platform, and comprehensive marketing support. There are opportunities for virtual team collaboration and professional development. This role allows you to immerse yourself in the world of luxury travel while enjoying the autonomy and work-life balance that a remote position provides.

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Remote Luxury Travel Advisor - Virtuoso Network

R3B 0X3 Winnipeg / Remote Placements24

Posted 4 days ago

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Job Description

full-time
About the Role

Our client, an exclusive luxury travel consortium renowned for its personalized and bespoke travel experiences, is seeking a highly discerning and experienced Remote Luxury Travel Advisor. This is a fully remote position, allowing you to craft extraordinary journeys for discerning clientele from the comfort of your home office. You will leverage your extensive knowledge of global destinations, luxury accommodations, and exclusive experiences to design tailor-made itineraries that exceed client expectations. The ideal candidate is a passionate traveler with impeccable taste, exceptional client relationship skills, and a deep understanding of the luxury travel market. You will be responsible for providing expert advice, handling all booking logistics, and ensuring a seamless and unforgettable travel experience from start to finish. This is a unique opportunity to join a prestigious network and build a rewarding career centered around your love for luxury travel.

Key Responsibilities
  • Design and curate bespoke luxury travel itineraries for high-net-worth clients, focusing on unique experiences and exclusive access.
  • Provide expert consultation and personalized recommendations on destinations, accommodations, transportation, and activities worldwide.
  • Manage all aspects of the booking process, including flights, hotels, private transfers, tours, and dining reservations.
  • Build and maintain strong, long-lasting relationships with clients, understanding their preferences and travel history to anticipate their needs.
  • Stay informed about the latest luxury travel trends, emerging destinations, and exclusive offerings within the industry.
  • Liaise with travel partners, including luxury hotels, tour operators, and destination management companies, to secure preferred rates and exclusive amenities for clients.
  • Handle client inquiries and requests efficiently and professionally, providing exceptional pre-travel, in-travel, and post-travel support.
  • Troubleshoot and resolve any travel-related issues promptly and effectively.
  • Maintain accurate client records and booking details in the CRM system.
  • Contribute to marketing efforts by sharing insights and client feedback.
Requirements
  • Minimum of 5 years of experience as a luxury travel advisor, with a strong track record of designing complex international itineraries.
  • Extensive personal travel experience and deep knowledge of luxury destinations, hotels, and experiences globally.
  • Proven ability to build and maintain relationships with high-net-worth clientele.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Proficiency in GDS systems (e.g., Sabre, Amadeus) and luxury travel booking platforms.
  • Strong organizational skills and meticulous attention to detail.
  • Ability to work independently and manage time effectively in a remote work environment.
  • Proficiency in English; knowledge of additional languages is a significant asset.
  • A passion for travel and delivering exceptional service.
  • Membership in or strong ties to the Virtuoso network is a plus.
Benefits

This role offers a competitive commission-based compensation structure with guaranteed base salary, providing significant earning potential. Benefits include comprehensive health, dental, and vision insurance, a generous paid time off policy, and a retirement savings plan. Employees benefit from access to exclusive industry events, extensive travel perks, and professional development opportunities within a highly respected luxury travel network. Enjoy the flexibility and autonomy of a remote role while connecting clients with extraordinary travel experiences.

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Boutique Sales Specialist - Luxury Goods

V5C0A6 Surrey Placements24

Posted 4 days ago

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Job Description

full-time
About the Role Our client, a prestigious purveyor of high-end fashion and luxury accessories, is seeking a charismatic and sales-driven Boutique Sales Specialist to join their flagship store in **Richmond, British Columbia**. This role is perfect for an individual with a passion for luxury goods and an innate ability to connect with discerning clientele. You will be responsible for providing an unparalleled shopping experience, understanding client preferences, and driving sales within the boutique. This is a hands-on, customer-facing role where your expertise and dedication will be directly reflected in the store's performance and client loyalty. We are looking for someone who embodies the brand's commitment to excellence and sophistication, ensuring every customer feels valued and inspired. Key Responsibilities
  • Greet and welcome customers warmly, establishing rapport and identifying their individual needs and style preferences.
  • Provide expert advice and styling recommendations on our client's extensive range of luxury products.
  • Drive sales performance by consistently meeting and exceeding individual sales targets.
  • Build and maintain a loyal clientele by nurturing relationships and offering personalized service.
  • Ensure the boutique is impeccably presented, maintaining visual merchandising standards and stockroom organization.
  • Process transactions accurately and efficiently using the point-of-sale system.
  • Handle customer inquiries and resolve any issues with professionalism and discretion.
  • Stay up-to-date with the latest fashion trends and product knowledge specific to **Richmond, British Columbia**'s market.
  • Participate in inventory management, including receiving, tagging, and counting stock.
Requirements
  • Proven experience in luxury retail sales or a similar high-end customer service environment.
  • A genuine passion for luxury fashion and a strong understanding of current trends.
  • Excellent interpersonal and communication skills, with a confident and engaging demeanor.
  • Demonstrated ability to achieve sales targets and build strong customer relationships.
  • A keen eye for detail and a commitment to maintaining high standards of presentation.
  • Proficiency in using POS systems and basic computer applications.
  • Ability to work flexible hours, including weekends and holidays, as required by retail operations in **Richmond**.
  • A polished and professional appearance that aligns with the brand's image.
  • High school diploma or equivalent; further education in fashion or business is a plus.
Benefits
  • Competitive hourly wage plus attractive commission and bonus opportunities based on sales performance.
  • Generous employee discount on all our client's luxury products.
  • Opportunities for training and development in luxury retail sales techniques.
  • A dynamic and stylish work environment within a renowned luxury brand.
  • Potential for career advancement within the retail management structure.
  • (Specific Benefit Example: e.g., Uniform allowance).
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Senior Sanitation Specialist - Luxury Residential Buildings

L4K 1M4 Concord Placements24

Posted 4 days ago

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Job Description

full-time
About the Role Our client, WhatJobs Direct, is seeking a highly motivated and detail-oriented Senior Sanitation Specialist to join their esteemed team in **Vaughan, Ontario**. This is a critical role focused on maintaining the highest standards of cleanliness and hygiene within prestigious residential properties. The ideal candidate will possess a keen eye for detail, a proactive approach to problem-solving, and a commitment to excellence in all aspects of sanitation and facility upkeep. This position offers the opportunity to work in a dynamic environment and contribute to the well-being and satisfaction of residents. You will be an integral part of a team dedicated to upholding the pristine condition of the properties. We are looking for individuals who take pride in their work and understand the importance of a clean and safe living space. Your expertise will ensure that our client's properties remain attractive and healthy environments for all occupants. This role requires a strong work ethic and a professional demeanor at all times. We value individuals who are reliable, efficient, and passionate about creating a superior living experience through exceptional cleaning and maintenance practices. Key Responsibilities
  • Develop and implement comprehensive cleaning schedules for all common areas, including lobbies, hallways, fitness centers, and amenity spaces within **Vaughan, Ontario** properties.
  • Perform deep cleaning tasks, including dusting, vacuuming, mopping, sanitizing surfaces, and window washing to exacting standards.
  • Manage and maintain an inventory of cleaning supplies and equipment, ensuring adequate stock levels and proper storage.
  • Train and supervise junior sanitation staff, providing guidance on best practices and performance expectations.
  • Conduct regular inspections to identify and address any sanitation issues or potential hazards promptly.
  • Ensure compliance with all health and safety regulations, including proper handling of cleaning chemicals and waste disposal.
  • Respond efficiently to resident requests and concerns regarding cleanliness and sanitation.
  • Maintain the cleanliness and organization of janitorial closets and equipment storage areas.
  • Uphold the pristine condition of all common areas and resident-facing spaces.
Requirements
  • Minimum of 3 years of experience in commercial or residential cleaning, with at least 1 year in a supervisory or senior role.
  • Proven knowledge of cleaning chemicals, equipment, and sanitation best practices.
  • Excellent attention to detail and organizational skills.
  • Ability to work independently and as part of a team in **Vaughan, Ontario**.
  • Strong communication and interpersonal skills for effective resident and team interaction.
  • Physical ability to perform demanding cleaning tasks, including lifting, bending, and standing for extended periods.
  • Knowledge of health and safety regulations is essential.
  • A background check may be required for this position.
  • Demonstrated commitment to providing exceptional service in a professional setting.
Benefits
  • Competitive annual salary commensurate with experience.
  • Comprehensive health, dental, and vision insurance plans.
  • Opportunities for professional development and career advancement within **Vaughan, Ontario**.
  • Paid time off, including vacation and sick days.
  • A supportive and collaborative work environment.
  • Access to state-of-the-art cleaning equipment and supplies.
  • Employee assistance program for personal and professional support.
  • Uniforms and necessary protective equipment provided.
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Luxury Nail Technician & Art Specialist

T5J 0H7 Edmonton / Remote Placements24

Posted today

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Job Description

part-time
About the Role Our client, an exclusive and highly-rated nail salon situated in a prime location in Edmonton , is seeking a talented and detail-oriented Luxury Nail Technician & Art Specialist. This position is perfect for a creative individual with a passion for nail artistry and a commitment to providing unparalleled client service. You will join a chic, modern salon environment that prides itself on using only the finest products and delivering exquisite results. The role involves performing a comprehensive range of nail services, with a special emphasis on intricate nail art designs and high-end manicures/pedicures. We are looking for someone who can blend technical precision with artistic flair, ensuring every client leaves feeling pampered and impressed. This is a wonderful opportunity to thrive in a supportive setting and contribute to the high-end beauty scene in Edmonton . Key Responsibilities
  • Perform professional manicures and pedicures, including gel, acrylic, and dip powder applications.
  • Create intricate and artistic nail designs, including freehand painting, 3D art, stenciling, and embellishments.
  • Consult with clients to understand their preferences, nail conditions, and desired outcomes.
  • Provide recommendations for nail care treatments and products based on individual client needs.
  • Maintain a meticulously clean and sanitary work environment, adhering to all health and safety regulations.
  • Sanitize all tools and equipment thoroughly between clients.
  • Stay up-to-date with the latest nail trends, techniques, and product innovations.
  • Manage appointment schedules efficiently, ensuring punctuality and client satisfaction.
  • Provide excellent customer service, building rapport and loyalty with clients.
  • Assist with inventory management and restocking of nail supplies.
Requirements
  • Certified Nail Technician with a valid certification recognized in Alberta.
  • Minimum of 3 years of professional experience in a salon setting.
  • Proven expertise in advanced nail art techniques and design.
  • Proficiency in various nail enhancement systems (e.g., gel, acrylic, dip powder).
  • Strong understanding of nail anatomy and safety protocols.
  • Excellent hand-eye coordination and attention to detail.
  • Exceptional customer service and communication skills.
  • Ability to work independently and manage time effectively.
  • A creative flair and passion for the latest nail trends.
  • Flexibility to work some evenings and weekends as needed by the salon in Edmonton .
Benefits Our client offers a competitive wage, plus commission opportunities on services and retail sales. You will receive generous employee discounts on services and products, opportunities for ongoing training and skill development, and a supportive and professional work atmosphere. This hybrid role allows for a blend of scheduled in-salon hours and potential for flexible scheduling, contributing to a healthy work-life balance in the beautiful city of Edmonton .
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Lead Digital Marketing Specialist - Travel Tech

T2G 4X3 Calgary / Remote Placements24

Posted 3 days ago

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Job Description

full-time
About the Role

Our client, a cutting-edge innovator in the **Hospitality & Tourism** technology space, is seeking a Lead Digital Marketing Specialist to join their fully remote team. This pivotal role will drive the digital marketing strategy for their travel technology solutions, focusing on customer acquisition, engagement, and brand awareness. You will be responsible for planning, executing, and analyzing multi-channel digital marketing campaigns, including SEO, SEM, social media, content marketing, and email marketing. This is a remote-first position, offering significant autonomy and the opportunity to shape the digital footprint of a growing company from your home office. The ideal candidate is a data-driven marketer with a strong understanding of the travel technology landscape and a passion for leveraging digital channels to achieve business growth.

Key Responsibilities
  • Develop and implement comprehensive digital marketing strategies to drive leads and customer acquisition for travel technology products.
  • Manage and optimize Search Engine Optimization (SEO) and Search Engine Marketing (SEM) campaigns to improve search rankings and drive qualified traffic.
  • Oversee social media strategy, content creation, and community engagement across relevant platforms.
  • Develop and execute engaging content marketing initiatives, including blog posts, whitepapers, case studies, and website copy.
  • Design and manage email marketing campaigns, including list segmentation, automation, and performance tracking.
  • Analyze campaign performance using web analytics tools (e.g., Google Analytics) and provide actionable insights and recommendations for improvement.
  • Collaborate with product, sales, and content teams to ensure cohesive messaging and campaign alignment.
  • Manage digital advertising budgets effectively, ensuring maximum ROI.
  • Stay up-to-date with the latest digital marketing trends, tools, and best practices within the **Hospitality & Tourism** tech industry.
  • Conduct A/B testing and other optimization techniques to enhance campaign effectiveness.
Requirements
  • Bachelor's degree in Marketing, Communications, Business, or a related field.
  • Minimum of 6 years of experience in digital marketing, with a focus on B2B or B2C technology solutions.
  • Proven expertise in SEO, SEM, social media marketing, content marketing, and email marketing.
  • Strong understanding of web analytics tools (e.g., Google Analytics, Adobe Analytics) and marketing automation platforms.
  • Excellent written and verbal communication skills, with the ability to craft compelling marketing copy.
  • Demonstrated ability to manage campaigns, budgets, and analyze performance data.
  • Experience within the **Hospitality & Tourism** technology sector is highly preferred.
  • Ability to thrive in a **fully remote**, fast-paced, and collaborative environment.
  • Proficiency with marketing automation and CRM software.
Benefits

Our client offers a competitive salary, performance bonuses, and comprehensive health benefits. As a fully remote role based out of **Calgary, Alberta, CA**, you will benefit from unparalleled flexibility and work-life integration. The company provides generous paid time off, professional development allowances, and access to cutting-edge marketing tools and training. Join a dynamic team that is revolutionizing the **Hospitality & Tourism** sector through technology. This is an excellent opportunity to grow your career in digital marketing within a supportive and innovative **remote** setting.

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Marketing Manager II, Luxury Experience

Toronto Lyft

Posted 4 days ago

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Job Description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Since 2012, we've transformed how people get around. Now, Lyft's **Global Growth** team is redefining the premium ride experience. To advance these goals, we are looking for an experienced **Marketing Manager** to join our **Global Growth** team and help grow our luxury transportation portfolio.
It's an exciting time to be part of the team. We're combining world-class service with purpose-built technology to push the industry forward. As the **Marketing Manager, Luxury Experience** you'll embed deeply with our product, design, engineering, and operations teams to shape our product roadmap and coordinate cross-functionally to drive cohesive launches that win business.
The ideal candidate will have strong business acumen and a background in marketing, including a track record of developing impactful marketing strategies and a proven ability to build key cross-functional relationships. Experience working on luxury brands or partnerships, in the travel and hospitality space, or with a marketplace business is a plus.
**Responsibilities:**
+ Shape marketing strategy and lead high-impact go-to-market launches for new product experiences in our luxury portfolio
+ Be the voice of the customer to influence cross-functional thinking; continually inform the product roadmap & marketing plans to meet customer needs
+ Own outbound marketing campaign strategies that consider the full funnel to drive engagement and growth
+ Build a broad understanding of existing research and competitive landscape, scope new research to address gaps, and surface actionable insights to inform product and marketing strategy
+ Partner with cross-functional teams such as Product, User Research, Operations, Partnerships, to ensure our marketing approach delivers against business objectives
+ Write inspiring creative briefs and shepherd the creative development process for end-to-end marketing touchpoints
**Experience:**
+ 5+ years of experience in product marketing, or similar area
+ Experience in bringing to market product experiences that delight customers
+ Track record of applying consumer insights to inform and optimize product roadmaps and marketing efforts
+ Proven ability to develop strategies to solve ambiguous and complex problems
+ Strong project management skills with experience coordinating complex, multi-stakeholder launches
+ Very strong written communication skills; ability to effectively tailor communication to a variety of audiences
+ Thrives in fast-paced environments and can adapt quickly to shifting priorities. Must have bias toward action and ability to identify and simplify problems
+ Ability to wear multiple "hats" when developing marketing strategies and partner effectively with SMEs across Brand, Growth Marketing, B2B Marketing, etc.
+ Strong interpersonal skills with the ability to collaborate, manage expectations, and work cross-functionally with both technical and creative teams
+ Analytical thinker with experience in data-driven marketing; ability to independently drive experimentation focused on conversion and engagement
**Benefits:**
+ Extended health and dental coverage options, along with life insurance and disability benefits
+ Mental health benefits
+ Family building benefits
+ Child care and pet benefits
+ Access to a Lyft funded Health Care Savings Account
+ RRSP plan with company match to help save for your future
+ In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service
+ Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
+ Subsidized commuter benefits and Lyft ride credits
Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.
Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule - Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid
The expected base pay range for this position in the Toronto area is CAD $115,000 - CAD $143,750, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.
This job fills an existing vacancy.
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