What Senior Administrative Positions Jobs are in Canada?
Showing 1223 Senior Administrative Positions jobs in Canada
Job Description
Plant Administrator
Position Summary: The Plant Administrator provides administrative support to Canadian Pipe Operations, partnering with production, sales, and engineering teams. This role is responsible for supporting payroll, accounting, reporting, onboarding, and business system administration while ensuring accuracy and efficiency in daily operations.
Key Responsibilities
+ Maintain accurate data entry and coding within the OnBase system.
+ Administer time tracking and payroll processes through Kronos.
+ Process PCard purchases, code and approve invoices, prepare cheque requests, and support accounts payable activities.
+ Coordinate travel arrangements and prepare expense reports.
+ Reconcile month-end reports and related data.
+ Support onboarding and hiring activities for hourly production employees, including processing status changes.
+ Assist with administration of the Titan software system.
+ Provide general administrative support across plant operations.
Qualifications
+ Experience in administrative support and data entry.
+ Strong attention to detail and organizational skills with the ability to multitask.
+ Excellent interpersonal and customer service skills.
+ Positive, professional attitude and ability to work effectively with employees, customers, suppliers, and external partners.
Preferred Qualifications
+ Certificate in Office Administration, Basic Accounting, or a related field.
+ Experience with SAP, Titan, JDE, and/or Kronos systems.
Experience Level: Entry Level.
Job Type & Location
This is a Contract position based out of Calgary, AB.
Pay and Benefits
The pay range for this position is $24.00 - $25.00/hr.
Workplace Type
This is a fully onsite position in Calgary,AB.
À propos d'Aston Carter
Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l'acquisition de talents, les achats, la chaine d'approvisionnement, et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l'industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre vaste réseau pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie et en Europe, Aston Carter est au service d'un grand nombre d'entreprises du classement Fortune 500. Nous sommes fiers d'avoir remporté la désignation « Prix Platine » dans le cadre des prix Best of Staffing® Client et Talent décernés par ClearlyRated.
Aston Carter est un employeur souscrivant au principe de l'égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l'âge, de la couleur, de la religion, des origines nationales, du statut d'ancien combattant, d'un handicap, de l'orientation sexuelle, de l'identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.
Si vous souhaitez faire une demande d'accommodement raisonnable, tel que la modification ou l'ajustement du processus de demande d'emploi ou d'entrevue à cause d'un handicap, veuillez envoyer un courriel à (% ) pour connaître d'autres options d'accommodement.
Ordonnance sur l'égalité des chances de San Francisco: Conformément à l'Ordonnance sur l'égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.
Utilisation de l'intelligence artificielle (IA): Nous pouvons utiliser l'intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d'embauche, notamment la recherche, la présélection et l'évaluation des candidatures. L'IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l'aide d'outils d'IA.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Position Summary: The Plant Administrator provides administrative support to Canadian Pipe Operations, partnering with production, sales, and engineering teams. This role is responsible for supporting payroll, accounting, reporting, onboarding, and business system administration while ensuring accuracy and efficiency in daily operations.
Key Responsibilities
+ Maintain accurate data entry and coding within the OnBase system.
+ Administer time tracking and payroll processes through Kronos.
+ Process PCard purchases, code and approve invoices, prepare cheque requests, and support accounts payable activities.
+ Coordinate travel arrangements and prepare expense reports.
+ Reconcile month-end reports and related data.
+ Support onboarding and hiring activities for hourly production employees, including processing status changes.
+ Assist with administration of the Titan software system.
+ Provide general administrative support across plant operations.
Qualifications
+ Experience in administrative support and data entry.
+ Strong attention to detail and organizational skills with the ability to multitask.
+ Excellent interpersonal and customer service skills.
+ Positive, professional attitude and ability to work effectively with employees, customers, suppliers, and external partners.
Preferred Qualifications
+ Certificate in Office Administration, Basic Accounting, or a related field.
+ Experience with SAP, Titan, JDE, and/or Kronos systems.
Experience Level: Entry Level.
Job Type & Location
This is a Contract position based out of Calgary, AB.
Pay and Benefits
The pay range for this position is $24.00 - $25.00/hr.
Workplace Type
This is a fully onsite position in Calgary,AB.
À propos d'Aston Carter
Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l'acquisition de talents, les achats, la chaine d'approvisionnement, et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l'industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre vaste réseau pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie et en Europe, Aston Carter est au service d'un grand nombre d'entreprises du classement Fortune 500. Nous sommes fiers d'avoir remporté la désignation « Prix Platine » dans le cadre des prix Best of Staffing® Client et Talent décernés par ClearlyRated.
Aston Carter est un employeur souscrivant au principe de l'égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l'âge, de la couleur, de la religion, des origines nationales, du statut d'ancien combattant, d'un handicap, de l'orientation sexuelle, de l'identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.
Si vous souhaitez faire une demande d'accommodement raisonnable, tel que la modification ou l'ajustement du processus de demande d'emploi ou d'entrevue à cause d'un handicap, veuillez envoyer un courriel à (% ) pour connaître d'autres options d'accommodement.
Ordonnance sur l'égalité des chances de San Francisco: Conformément à l'Ordonnance sur l'égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.
Utilisation de l'intelligence artificielle (IA): Nous pouvons utiliser l'intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d'embauche, notamment la recherche, la présélection et l'évaluation des candidatures. L'IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l'aide d'outils d'IA.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Is this job a match or a miss?
Apply Now
0
Job Description
**Date Posted:**
**Country:**
Canada
**Location:**
CA-ON-MIDLAND-450 ~ 450 Leitz Rd ~ BLDG 450
**Position Role Type:**
Unspecified
Raytheon ELCAN ("ELCAN") is a Canadian leader in advanced optics, delivering high-performance optical solutions to the global aerospace and defence industries. We combine deep engineering expertise with proprietary manufacturing technologies to meet the most demanding requirements our customers face.
As we continue to grow, we're looking for a skilled and proactive Administrative Coordinator to serve as a trusted support partner to our Security Team.
**What You Will Do:**
+ Provide support for the preparation, tracking, and submission of security documentation to ensure compliance with controlled goods and contract security regulations.
+ Coordinate and schedule internal meetings, including preparation of materials and documentation for security reviews and decision-making processes.
+ Maintain and manage security records, ensuring accuracy and adherence to company policies and regulatory requirements.
+ Track and monitor security training and ensure timely completion by relevant personnel.
+ Maintain accurate data on security activities and compliance metrics.
+ Assist with audits, internal assessments, and compliance reviews by preparing documentation and reports as needed.
+ Monitor changes in security regulations and support the implementation of updated processes or procedures to maintain compliance.
+ Ensure timely follow-up on security-related approvals, action items, and process workflows.
+ Arranging security visits including the completion of Visitor Management form, booking boardrooms and arranging luncheons.
+ Completion of Expense Reports in Concur.
**What You Will Learn:**
+ Hands-on experience with security processes in a global, cross-functional environment.
+ Practical knowledge of security regulations, licensing, and compliance frameworks.
+ Exposure to ERP, CRM, and trade management systems to support security activities.
+ Best practices for managing security documentation, audits, and compliance in a regulated industry.
+ Insight into the operational and strategic aspects of security within an aerospace and defense environment.
**Qualifications You Must Have:**
+ High school diploma or post-secondary education in business, administration, or a related field with a minimum of 2 years of relevant experience.
+ Proven experience in an administrative or coordination role supporting cross-functional teams.
+ Strong organizational and time management skills with the ability to handle deadlines and workflow processes effectively.
+ Experience working with business systems such as CRM, ERP, or similar enterprise tools, and proficiency with Microsoft Office applications.
+ High attention to detail with the ability to manage data accuracy, records, and documentation.
+ Clear written and verbal communication skills, including professional interaction with internal and external stakeholders.
**Qualifications We Prefer:**
+ Comfort working in a regulated, manufacturing, or technical environment.
+ Experience in contract administration is an asset, but not a requirement.
+ Ability to anticipate needs, identify gaps, and proactively resolve issues without close supervision.
+ Strong collaboration skills with the ability to build effective working relationships.
**What We Offer:**
+ A collaborative and innovative work environment within a leading aerospace and defense organization.
+ Opportunities for professional growth and development in a security role.
+ Competitive compensation and comprehensive benefits package.
+ A supportive team culture, with access to training and resources to enhance your career journey
This position involves technologies regulated by the Canadian government's Controlled Goods Program and the Contract Security Program. In order to obtain the required security clearance, candidates must be Canadian citizens or permanent residents of Canada, have resided in Canada for a minimum of five consecutive years, and meet all other program requirements. Job offers will be conditional upon candidates undergoing a successful security screening per the Controlled Goods Regulations and the Contract Security Program.
Raytheon ELCAN adheres to the principles of equal employment and welcome applications from all qualified persons. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Raytheon ELCAN will provide accommodations throughout the recruitment, selection, and/or assessment process to any applicants with disabilities. If you require disability-related accommodations, please contact Human Resources. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
_We are committed to diversity and inclusivity in employment and welcomes applications from all qualified persons._ _We are an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, ELCAN will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If you require disability-related accommodations, please contact Human Resources. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act._
The salary range for this role is 47,000 CAD - 84,000 CAD . The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
RTX offers a comprehensive benefits package that includes medical and dental coverage, disability benefits, a retirement savings program, and tuition assistance through RTX's Employee Scholar Program. Eligibility for specific benefits is based on factors such as position level, employment type (e.g., temporary or permanent), and business unit, and will be discussed during the hiring process.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This job posting is not for an existing position vacancy.
**_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age disability, protected veteran status or any other characteristic protected by law._**
**Privacy Policy and Term:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
**Country:**
Canada
**Location:**
CA-ON-MIDLAND-450 ~ 450 Leitz Rd ~ BLDG 450
**Position Role Type:**
Unspecified
Raytheon ELCAN ("ELCAN") is a Canadian leader in advanced optics, delivering high-performance optical solutions to the global aerospace and defence industries. We combine deep engineering expertise with proprietary manufacturing technologies to meet the most demanding requirements our customers face.
As we continue to grow, we're looking for a skilled and proactive Administrative Coordinator to serve as a trusted support partner to our Security Team.
**What You Will Do:**
+ Provide support for the preparation, tracking, and submission of security documentation to ensure compliance with controlled goods and contract security regulations.
+ Coordinate and schedule internal meetings, including preparation of materials and documentation for security reviews and decision-making processes.
+ Maintain and manage security records, ensuring accuracy and adherence to company policies and regulatory requirements.
+ Track and monitor security training and ensure timely completion by relevant personnel.
+ Maintain accurate data on security activities and compliance metrics.
+ Assist with audits, internal assessments, and compliance reviews by preparing documentation and reports as needed.
+ Monitor changes in security regulations and support the implementation of updated processes or procedures to maintain compliance.
+ Ensure timely follow-up on security-related approvals, action items, and process workflows.
+ Arranging security visits including the completion of Visitor Management form, booking boardrooms and arranging luncheons.
+ Completion of Expense Reports in Concur.
**What You Will Learn:**
+ Hands-on experience with security processes in a global, cross-functional environment.
+ Practical knowledge of security regulations, licensing, and compliance frameworks.
+ Exposure to ERP, CRM, and trade management systems to support security activities.
+ Best practices for managing security documentation, audits, and compliance in a regulated industry.
+ Insight into the operational and strategic aspects of security within an aerospace and defense environment.
**Qualifications You Must Have:**
+ High school diploma or post-secondary education in business, administration, or a related field with a minimum of 2 years of relevant experience.
+ Proven experience in an administrative or coordination role supporting cross-functional teams.
+ Strong organizational and time management skills with the ability to handle deadlines and workflow processes effectively.
+ Experience working with business systems such as CRM, ERP, or similar enterprise tools, and proficiency with Microsoft Office applications.
+ High attention to detail with the ability to manage data accuracy, records, and documentation.
+ Clear written and verbal communication skills, including professional interaction with internal and external stakeholders.
**Qualifications We Prefer:**
+ Comfort working in a regulated, manufacturing, or technical environment.
+ Experience in contract administration is an asset, but not a requirement.
+ Ability to anticipate needs, identify gaps, and proactively resolve issues without close supervision.
+ Strong collaboration skills with the ability to build effective working relationships.
**What We Offer:**
+ A collaborative and innovative work environment within a leading aerospace and defense organization.
+ Opportunities for professional growth and development in a security role.
+ Competitive compensation and comprehensive benefits package.
+ A supportive team culture, with access to training and resources to enhance your career journey
This position involves technologies regulated by the Canadian government's Controlled Goods Program and the Contract Security Program. In order to obtain the required security clearance, candidates must be Canadian citizens or permanent residents of Canada, have resided in Canada for a minimum of five consecutive years, and meet all other program requirements. Job offers will be conditional upon candidates undergoing a successful security screening per the Controlled Goods Regulations and the Contract Security Program.
Raytheon ELCAN adheres to the principles of equal employment and welcome applications from all qualified persons. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Raytheon ELCAN will provide accommodations throughout the recruitment, selection, and/or assessment process to any applicants with disabilities. If you require disability-related accommodations, please contact Human Resources. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
_We are committed to diversity and inclusivity in employment and welcomes applications from all qualified persons._ _We are an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, ELCAN will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If you require disability-related accommodations, please contact Human Resources. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act._
The salary range for this role is 47,000 CAD - 84,000 CAD . The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
RTX offers a comprehensive benefits package that includes medical and dental coverage, disability benefits, a retirement savings program, and tuition assistance through RTX's Employee Scholar Program. Eligibility for specific benefits is based on factors such as position level, employment type (e.g., temporary or permanent), and business unit, and will be discussed during the hiring process.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This job posting is not for an existing position vacancy.
**_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age disability, protected veteran status or any other characteristic protected by law._**
**Privacy Policy and Term:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Is this job a match or a miss?
Apply Now
1
Inforce service administrator & front desk coordinator
London
HUB International
Posted 5 days ago
Job Viewed
Job Description
**Inforce service administrator & front desk coordinator (On Site) - London**
Hub Financial, a division of HUB International, is one of Canada's largest independent Managing General Agencies (MGA). Specializing in life insurance, investments, and wealth management, we provide independent financial advisors with a wide range of products, resources, and tools to help their business succeed. Our services include access to top-tier insurance solutions, cutting-edge technology platforms, and operational support all designed to streamline business processes and improve client outcomes. At Hub Financial we empower independent advisors to grow their practices, enhance their client service, and deliver comprehensive financial solutions.
**About The Role**
The Inforce Service Administrator/Reception role offers a variety of responsibilities, and we are seeking someone who 'gets' customer service and is looking for a challenging role in a fun environment. This role offers the opportunity to build strong relationships with our customers (Life Insurance Advisors) and carriers (Life Insurance Companies) through seamless customer service and support.
**What You'll Do**
+ Liaise between policyholder, advisors and insurance carriers
+ Handle a variety of service inquiries throughout the lifecycle of a life insurance policy
+ Maintain an understanding of the different Insurance Carriers' inforce-related processes
+ Exercise sound judgement when providing administrative support and guidance
+ Light reception duties including greeting walk-ins, mail handling, ordering supplies, and other miscellaneous office responsibilities
**What You'll Need for Success**
+ A positive attitude, the constant desire to help others, curiosity, and the ability to deliver consistently
+ Clear written and oral communication skills
+ Ability to identify and analyze problems and provide optimal solutions
+ Previous life insurance industry experience
+ Financial industry knowledge an asset
+ Practical experience with MS Office Suite and online meeting platforms
**What's in it for you?**
Your well-being is our priority, and we back this up with a wealth of benefits:
+ **Competitive Compensation:** Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings.
+ **Work-Life Balance:** Enjoy flexible work arrangements and generous time off to support your personal and professional life.
+ **Tailored Benefits:** Access a personalized benefits package, including company-matched RRSPs, designed to meet your unique needs.
+ **Career Growth and Support:** Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues-everything you need to support your growth and excel in your career.
+ **Exclusive Perks:** Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance.
At HUB, we believe that diversity drives innovation, equity fosters opportunity, and inclusion creates a culture where everyone thrives. We are committed to building a workplace that reflects the communities we serve and where every employee feels valued, respected, and empowered to bring their whole self to work. By embracing diverse perspectives and fostering an inclusive environment, we cultivate a collaborative and dynamic team that delivers exceptional results for our clients and communities.
**Compensation**
The expected salary range for this position is $45,000 to $50,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level.
HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.
**Why Choose HUB?**
When you choose HUB, you're choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit - About Us - HUB International ( HUB International**
Headquartered in Chicago, Illinois, Hub International Limited ( is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 19,000 employees in offices located throughout North America, HUB's vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.
We're not just an insurance broker, we're a team of passionate professionals dedicated to innovation, excellence, and empowering our clients and communities through personalized support and expertise.
If you're interested in learning how you can grow your career at HUB, visit our Careers Page ( to explore our opportunities.
**AI Disclosure**
AI and Automation Notice HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates - all decisions are made through human review
_HUB International is committed to creating an inclusive and accessible recruitment process for all candidates. If you require accommodations at any stage of the interview process, please let us know, and we will work with you to ensure a fair and equitable experience._
\#LI-hybrid
\#LI-SS
Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Hub Financial, a division of HUB International, is one of Canada's largest independent Managing General Agencies (MGA). Specializing in life insurance, investments, and wealth management, we provide independent financial advisors with a wide range of products, resources, and tools to help their business succeed. Our services include access to top-tier insurance solutions, cutting-edge technology platforms, and operational support all designed to streamline business processes and improve client outcomes. At Hub Financial we empower independent advisors to grow their practices, enhance their client service, and deliver comprehensive financial solutions.
**About The Role**
The Inforce Service Administrator/Reception role offers a variety of responsibilities, and we are seeking someone who 'gets' customer service and is looking for a challenging role in a fun environment. This role offers the opportunity to build strong relationships with our customers (Life Insurance Advisors) and carriers (Life Insurance Companies) through seamless customer service and support.
**What You'll Do**
+ Liaise between policyholder, advisors and insurance carriers
+ Handle a variety of service inquiries throughout the lifecycle of a life insurance policy
+ Maintain an understanding of the different Insurance Carriers' inforce-related processes
+ Exercise sound judgement when providing administrative support and guidance
+ Light reception duties including greeting walk-ins, mail handling, ordering supplies, and other miscellaneous office responsibilities
**What You'll Need for Success**
+ A positive attitude, the constant desire to help others, curiosity, and the ability to deliver consistently
+ Clear written and oral communication skills
+ Ability to identify and analyze problems and provide optimal solutions
+ Previous life insurance industry experience
+ Financial industry knowledge an asset
+ Practical experience with MS Office Suite and online meeting platforms
**What's in it for you?**
Your well-being is our priority, and we back this up with a wealth of benefits:
+ **Competitive Compensation:** Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings.
+ **Work-Life Balance:** Enjoy flexible work arrangements and generous time off to support your personal and professional life.
+ **Tailored Benefits:** Access a personalized benefits package, including company-matched RRSPs, designed to meet your unique needs.
+ **Career Growth and Support:** Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues-everything you need to support your growth and excel in your career.
+ **Exclusive Perks:** Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance.
At HUB, we believe that diversity drives innovation, equity fosters opportunity, and inclusion creates a culture where everyone thrives. We are committed to building a workplace that reflects the communities we serve and where every employee feels valued, respected, and empowered to bring their whole self to work. By embracing diverse perspectives and fostering an inclusive environment, we cultivate a collaborative and dynamic team that delivers exceptional results for our clients and communities.
**Compensation**
The expected salary range for this position is $45,000 to $50,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level.
HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.
**Why Choose HUB?**
When you choose HUB, you're choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit - About Us - HUB International ( HUB International**
Headquartered in Chicago, Illinois, Hub International Limited ( is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 19,000 employees in offices located throughout North America, HUB's vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.
We're not just an insurance broker, we're a team of passionate professionals dedicated to innovation, excellence, and empowering our clients and communities through personalized support and expertise.
If you're interested in learning how you can grow your career at HUB, visit our Careers Page ( to explore our opportunities.
**AI Disclosure**
AI and Automation Notice HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates - all decisions are made through human review
_HUB International is committed to creating an inclusive and accessible recruitment process for all candidates. If you require accommodations at any stage of the interview process, please let us know, and we will work with you to ensure a fair and equitable experience._
\#LI-hybrid
\#LI-SS
Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Is this job a match or a miss?
Apply Now
2
Job Description
Description: Accounts Receivable Clerk
Our client is seeking an Accounts Receivable Clerk to support a high-volume AR functions within a fast-paced environment. This role is ideal for someone who values accuracy, and thrives in a collaborative team setting.
Requirements
+ 1 year Accounts Receivable experience
+ Experience working with large ERP (SAP, Oracle, NetSuite)
+ Intermediate excel: VLOOKUP, XLOOKUP, Pivot Tables
+ Undergraduate degree in accounting, finance, economic, business administration
Key Responsibilities
+ Manage customer accounts and outstanding receivables
+ Monitor aging reports and follow up on past-due balances
+ Process payments and apply cash receipts accurately
+ Reconcile customer accounts and investigate discrepancies
+ Collaborate with internal stakeholders to resolve billing issues
+ Prepare AR reports and support month-end close activities
+ Maintain accurate customer records within the ERP system
+ Ensure compliance with company policies and internal controls
What's in It for you?
+ Access to benefits and vacation time while on contract
+ Potential for contract to convert to permanent role
Job Type & Location
This is a Contract position based out of Calgary, AB.
Pay and Benefits
The pay range for this position is $23.00 - $25.00/hr.
Workplace Type
This is a hybrid position in Calgary,AB.
À propos d'Aston Carter
Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l'acquisition de talents, les achats, la chaine d'approvisionnement, et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l'industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre vaste réseau pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie et en Europe, Aston Carter est au service d'un grand nombre d'entreprises du classement Fortune 500. Nous sommes fiers d'avoir remporté la désignation « Prix Platine » dans le cadre des prix Best of Staffing® Client et Talent décernés par ClearlyRated.
Aston Carter est un employeur souscrivant au principe de l'égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l'âge, de la couleur, de la religion, des origines nationales, du statut d'ancien combattant, d'un handicap, de l'orientation sexuelle, de l'identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.
Si vous souhaitez faire une demande d'accommodement raisonnable, tel que la modification ou l'ajustement du processus de demande d'emploi ou d'entrevue à cause d'un handicap, veuillez envoyer un courriel à (% ) pour connaître d'autres options d'accommodement.
Ordonnance sur l'égalité des chances de San Francisco: Conformément à l'Ordonnance sur l'égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.
Utilisation de l'intelligence artificielle (IA): Nous pouvons utiliser l'intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d'embauche, notamment la recherche, la présélection et l'évaluation des candidatures. L'IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l'aide d'outils d'IA.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Our client is seeking an Accounts Receivable Clerk to support a high-volume AR functions within a fast-paced environment. This role is ideal for someone who values accuracy, and thrives in a collaborative team setting.
Requirements
+ 1 year Accounts Receivable experience
+ Experience working with large ERP (SAP, Oracle, NetSuite)
+ Intermediate excel: VLOOKUP, XLOOKUP, Pivot Tables
+ Undergraduate degree in accounting, finance, economic, business administration
Key Responsibilities
+ Manage customer accounts and outstanding receivables
+ Monitor aging reports and follow up on past-due balances
+ Process payments and apply cash receipts accurately
+ Reconcile customer accounts and investigate discrepancies
+ Collaborate with internal stakeholders to resolve billing issues
+ Prepare AR reports and support month-end close activities
+ Maintain accurate customer records within the ERP system
+ Ensure compliance with company policies and internal controls
What's in It for you?
+ Access to benefits and vacation time while on contract
+ Potential for contract to convert to permanent role
Job Type & Location
This is a Contract position based out of Calgary, AB.
Pay and Benefits
The pay range for this position is $23.00 - $25.00/hr.
Workplace Type
This is a hybrid position in Calgary,AB.
À propos d'Aston Carter
Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l'acquisition de talents, les achats, la chaine d'approvisionnement, et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l'industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre vaste réseau pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie et en Europe, Aston Carter est au service d'un grand nombre d'entreprises du classement Fortune 500. Nous sommes fiers d'avoir remporté la désignation « Prix Platine » dans le cadre des prix Best of Staffing® Client et Talent décernés par ClearlyRated.
Aston Carter est un employeur souscrivant au principe de l'égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l'âge, de la couleur, de la religion, des origines nationales, du statut d'ancien combattant, d'un handicap, de l'orientation sexuelle, de l'identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.
Si vous souhaitez faire une demande d'accommodement raisonnable, tel que la modification ou l'ajustement du processus de demande d'emploi ou d'entrevue à cause d'un handicap, veuillez envoyer un courriel à (% ) pour connaître d'autres options d'accommodement.
Ordonnance sur l'égalité des chances de San Francisco: Conformément à l'Ordonnance sur l'égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.
Utilisation de l'intelligence artificielle (IA): Nous pouvons utiliser l'intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d'embauche, notamment la recherche, la présélection et l'évaluation des candidatures. L'IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l'aide d'outils d'IA.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Is this job a match or a miss?
Apply Now
3
Job Description
Description: Data Entry Clerk
Our client is a well-established industrial distribution organization supporting customers across the energy, manufacturing, mining, forestry, and industrial sectors.
This is an excellent opportunity for a early professional looking to gain hands-on business experience and develop into a future accounting professional.
Requirements
+ 1 year data entry/administrative assistant experience
+ Undergraduate degree in accounting, finance, economics, business administration
+ Experience working with ERP systems
+ Intermediate excel: VLOOKUP, XLOOKUP, Pivot tables
Key Responsibilities
+ Perform high-volume data entry with a strong focus on accuracy and attention to detail
+ Maintain and update records within ERP systems
+ Create, update, and analyze Excel reports
+ Utilize VLOOKUPs, XLOOKUPs, Pivot Tables, and other Excel functions to support reporting needs
+ Assist with administrative and operational processes across multiple departments
+ Review and validate data for completeness and accuracy
+ Support month-end activities and reporting requirements
+ Assist with process improvements and data cleanup initiatives
+ Provide general office and administrative support as required
+ Collaborate with accounting, operations, and leadership teams
What's in it for you?
+ Opportunity to begin in an entry-level business role and develop into an accounting career path
+ Exposure to a large, established industrial organization
+ Hands-on experience with ERP systems, reporting, and business operations
+ Mentorship from experienced professionals with long organizational tenure
+ Access to vacation and benefits during the contract period
+ Expanded benefits and career growth opportunities upon permanent conversion
Work Environment
+ 100% on-site position
+ Downtown Calgary office location
+ Family-feel culture with supportive leadership
+ Long-tenured team committed to developing junior employees
Job Type & Location
This is a Contract to Hire position based out of Calgary, AB.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Workplace Type
This is a fully onsite position in Calgary,AB.
À propos d'Aston Carter
Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l'acquisition de talents, les achats, la chaine d'approvisionnement, et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l'industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre vaste réseau pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie et en Europe, Aston Carter est au service d'un grand nombre d'entreprises du classement Fortune 500. Nous sommes fiers d'avoir remporté la désignation « Prix Platine » dans le cadre des prix Best of Staffing® Client et Talent décernés par ClearlyRated.
Aston Carter est un employeur souscrivant au principe de l'égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l'âge, de la couleur, de la religion, des origines nationales, du statut d'ancien combattant, d'un handicap, de l'orientation sexuelle, de l'identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.
Si vous souhaitez faire une demande d'accommodement raisonnable, tel que la modification ou l'ajustement du processus de demande d'emploi ou d'entrevue à cause d'un handicap, veuillez envoyer un courriel à (% ) pour connaître d'autres options d'accommodement.
Ordonnance sur l'égalité des chances de San Francisco: Conformément à l'Ordonnance sur l'égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.
Utilisation de l'intelligence artificielle (IA): Nous pouvons utiliser l'intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d'embauche, notamment la recherche, la présélection et l'évaluation des candidatures. L'IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l'aide d'outils d'IA.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Our client is a well-established industrial distribution organization supporting customers across the energy, manufacturing, mining, forestry, and industrial sectors.
This is an excellent opportunity for a early professional looking to gain hands-on business experience and develop into a future accounting professional.
Requirements
+ 1 year data entry/administrative assistant experience
+ Undergraduate degree in accounting, finance, economics, business administration
+ Experience working with ERP systems
+ Intermediate excel: VLOOKUP, XLOOKUP, Pivot tables
Key Responsibilities
+ Perform high-volume data entry with a strong focus on accuracy and attention to detail
+ Maintain and update records within ERP systems
+ Create, update, and analyze Excel reports
+ Utilize VLOOKUPs, XLOOKUPs, Pivot Tables, and other Excel functions to support reporting needs
+ Assist with administrative and operational processes across multiple departments
+ Review and validate data for completeness and accuracy
+ Support month-end activities and reporting requirements
+ Assist with process improvements and data cleanup initiatives
+ Provide general office and administrative support as required
+ Collaborate with accounting, operations, and leadership teams
What's in it for you?
+ Opportunity to begin in an entry-level business role and develop into an accounting career path
+ Exposure to a large, established industrial organization
+ Hands-on experience with ERP systems, reporting, and business operations
+ Mentorship from experienced professionals with long organizational tenure
+ Access to vacation and benefits during the contract period
+ Expanded benefits and career growth opportunities upon permanent conversion
Work Environment
+ 100% on-site position
+ Downtown Calgary office location
+ Family-feel culture with supportive leadership
+ Long-tenured team committed to developing junior employees
Job Type & Location
This is a Contract to Hire position based out of Calgary, AB.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Workplace Type
This is a fully onsite position in Calgary,AB.
À propos d'Aston Carter
Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l'acquisition de talents, les achats, la chaine d'approvisionnement, et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l'industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre vaste réseau pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie et en Europe, Aston Carter est au service d'un grand nombre d'entreprises du classement Fortune 500. Nous sommes fiers d'avoir remporté la désignation « Prix Platine » dans le cadre des prix Best of Staffing® Client et Talent décernés par ClearlyRated.
Aston Carter est un employeur souscrivant au principe de l'égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l'âge, de la couleur, de la religion, des origines nationales, du statut d'ancien combattant, d'un handicap, de l'orientation sexuelle, de l'identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.
Si vous souhaitez faire une demande d'accommodement raisonnable, tel que la modification ou l'ajustement du processus de demande d'emploi ou d'entrevue à cause d'un handicap, veuillez envoyer un courriel à (% ) pour connaître d'autres options d'accommodement.
Ordonnance sur l'égalité des chances de San Francisco: Conformément à l'Ordonnance sur l'égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.
Utilisation de l'intelligence artificielle (IA): Nous pouvons utiliser l'intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d'embauche, notamment la recherche, la présélection et l'évaluation des candidatures. L'IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l'aide d'outils d'IA.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Is this job a match or a miss?
Apply Now
4
Job Description
Job ID: 19419
Benefits Offering
+ Company events
+ Health & Dental Benefits
+ Employee Assistance Program
+ Employer RRSP match
+ Competitive Time Off Policy
Compensation
$110,000 - $130,000 per year
Position Summary
Manages the activities of the quality control team to ensure that the work product meets the standards as set forth in the contracts and other specification documents.
Primary/Essential Responsibilities and Duties
+ Develops, implements and maintains project-specific quality control programs and processes to meet or exceed quality goals, expectations and plans.
+ Oversees quality testing and inspections; evaluates engineering, procurement, and construction activities through reviews, audits, assessments, and inspections to minimize risk and to assess effectiveness of quality control programs.
+ Identifies quality-related project training needs, develops materials, and oversees training.
+ Meets with project teams, clients and suppliers to coordinate and support project initiatives and goals.
+ Provides certification of compliance of construction and materials with design plans and specifications; oversees the submittal of final certification documents.
+ Conducts periodic site visits to review field QC effectiveness.
+ Interacts with other quality professionals as well as management team members on all quality issues; effectively identifies and resolves issues.
+ Oversees discrepancy reports, determines dispositions, tracks resolution progress and verifies completion prior to project closure.
+ Directs the removal and replacement of non-conforming work and ceases production that is not in compliance with contract standards.
+ Reviews, analyzes, and evaluates contractor and supplier activities, products, and reports for adherence to quality procedures and standards, project specifications, and applicable codes.
+ Identifies gaps and potential changes in quality standards that affect project operations.
+ Reviews and reports on the impact of new or revised regulatory requirements on the project quality program/plan.
+ Develops and analyzes metrics to measure effectiveness of quality control programs, and reports results.
+ Hires, trains, and manages performance of staff.
+ Handles quality-related recordkeeping and reporting.
+ Performs other duties and responsibilities as assigned
Required Skills and Qualifications
+ Postsecondary education in a related field or equivalent education. Bachelors in Engineering preferred;
+ A minimum of 10 years of experience in construction quality programs.
+ Railroad experience preferred but not required.
+ Knowledge of construction contracts, plans, specifications and applicable codes.
+ Experience with quality program implementation, measurement, and reporting.
+ Experience with effectively identifying and resolving quality-related issues.
+ Exhibits strong management skills and has the ability to lead and motivate employees.
+ Ability to meet deadlines.
+ Strong verbal and written communication skills and training skills.
+ Effective client relations, influencing skills and organizational skills.
+ Proficiency with Microsoft Office suite.
Physical Requirements and Working Conditions
+ Works outdoors at construction sites and as well as indoors.
+ Frequently stands, walks, climbs, balances, stoops, and crouches while negotiating work areas under construction.
+ Sits, reads, writes and uses a keyboard.
+ May be exposed to harsh weather conditions including very hot and very cold weather.
+ May be exposed to loud noise.
All qualified applicants will receive consideration for employment with PNR RailWorks without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by law.
PNR RailWorks is committed to fostering an equitable, accessible, and inclusive workplace. As such, PNR RailWorks will ensure reasonable accommodations for candidates with disabilities throughout the hiring process, including the interview. If selected for an interview, requests for accommodation can be confidentially made to a member of the recruitment team who will arrange in advance for reasonable and appropriate accommodation for fair and equitable assessment throughout the process.
Benefits Offering
+ Company events
+ Health & Dental Benefits
+ Employee Assistance Program
+ Employer RRSP match
+ Competitive Time Off Policy
Compensation
$110,000 - $130,000 per year
Position Summary
Manages the activities of the quality control team to ensure that the work product meets the standards as set forth in the contracts and other specification documents.
Primary/Essential Responsibilities and Duties
+ Develops, implements and maintains project-specific quality control programs and processes to meet or exceed quality goals, expectations and plans.
+ Oversees quality testing and inspections; evaluates engineering, procurement, and construction activities through reviews, audits, assessments, and inspections to minimize risk and to assess effectiveness of quality control programs.
+ Identifies quality-related project training needs, develops materials, and oversees training.
+ Meets with project teams, clients and suppliers to coordinate and support project initiatives and goals.
+ Provides certification of compliance of construction and materials with design plans and specifications; oversees the submittal of final certification documents.
+ Conducts periodic site visits to review field QC effectiveness.
+ Interacts with other quality professionals as well as management team members on all quality issues; effectively identifies and resolves issues.
+ Oversees discrepancy reports, determines dispositions, tracks resolution progress and verifies completion prior to project closure.
+ Directs the removal and replacement of non-conforming work and ceases production that is not in compliance with contract standards.
+ Reviews, analyzes, and evaluates contractor and supplier activities, products, and reports for adherence to quality procedures and standards, project specifications, and applicable codes.
+ Identifies gaps and potential changes in quality standards that affect project operations.
+ Reviews and reports on the impact of new or revised regulatory requirements on the project quality program/plan.
+ Develops and analyzes metrics to measure effectiveness of quality control programs, and reports results.
+ Hires, trains, and manages performance of staff.
+ Handles quality-related recordkeeping and reporting.
+ Performs other duties and responsibilities as assigned
Required Skills and Qualifications
+ Postsecondary education in a related field or equivalent education. Bachelors in Engineering preferred;
+ A minimum of 10 years of experience in construction quality programs.
+ Railroad experience preferred but not required.
+ Knowledge of construction contracts, plans, specifications and applicable codes.
+ Experience with quality program implementation, measurement, and reporting.
+ Experience with effectively identifying and resolving quality-related issues.
+ Exhibits strong management skills and has the ability to lead and motivate employees.
+ Ability to meet deadlines.
+ Strong verbal and written communication skills and training skills.
+ Effective client relations, influencing skills and organizational skills.
+ Proficiency with Microsoft Office suite.
Physical Requirements and Working Conditions
+ Works outdoors at construction sites and as well as indoors.
+ Frequently stands, walks, climbs, balances, stoops, and crouches while negotiating work areas under construction.
+ Sits, reads, writes and uses a keyboard.
+ May be exposed to harsh weather conditions including very hot and very cold weather.
+ May be exposed to loud noise.
All qualified applicants will receive consideration for employment with PNR RailWorks without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by law.
PNR RailWorks is committed to fostering an equitable, accessible, and inclusive workplace. As such, PNR RailWorks will ensure reasonable accommodations for candidates with disabilities throughout the hiring process, including the interview. If selected for an interview, requests for accommodation can be confidentially made to a member of the recruitment team who will arrange in advance for reasonable and appropriate accommodation for fair and equitable assessment throughout the process.
Is this job a match or a miss?
Apply Now
5
Job Description
_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
**Job Description** :
**Summary**
This position supports the Ryder Continuous Improvement culture across the Business Unit/Vertical by actively promoting and facilitating the use of continuous improvement methods to support new and existing operations. The Manager will manage the CI resources across multiple operations to influence, drive, and manage change through data driven CI, Engineering, and Automation efforts to deliver higher levels of performance in safety, quality, delivery, cost and growth. Effectively leverage data analytics, engineering methodologies, and all Ryder lean tools to enable root cause identification and elimination. This high influence position will interface with employees at all levels and functions across the business. This position reports to the CI Director or Sr. CI Manager and is closely aligned with a Director of Operations.
**Essential Functions**
+ Supervise a team of continuous improvement engineering and quality professionals. Lead employment decisions (hire, promote, coach, development) and manage performance. Manages multiple and complex Supply Chain projects. Regularly interacts with Senior Management and/or customer(s).
+ Lead the development and execution of strategy, scorecarding and key performance indicator action plans. Work with Operational leadership to conduct assessments of critical site and business needs. Ensure the development of a thorough, effective and timely continuous improvement plan to address the top business needs at Ryder sites. Ensure process improvement activities are driven to achieve dramatic improvement in key business metrics. Provide regular reports of data and actions to measure progress against performance and business objectives.
+ Provide training, coaching, and mentoring: must be able to translate all Ryder Business System concepts to local situations and help individuals, teams, and managers develop understanding and application of tools for sustainable business improvements. Coach business owners to use Engineering, Data Analysis and Lean methods to achieve operational excellence. Support start-ups, retrofits and expansions including pricing inputs, go-live and steady state certifications.
+ Develop advanced competency in a wide range of engineering methods, data analysis, Lean tools, and quality standards and coach employees in their use. Ensures methodologies/tools such as product slotting, labor standards (time studies), layouts, optimization of flow, data profiling and analysis, automation, data analytics, and resource modeling are utilized to improve distribution and/or transportation operations.
+ Effective facilitation and execution of Value Stream Maps & Kaizen Events through all stages (A3 charter creation, pre-work identification and completion, delivery of results, regular follow up and follow through on sustainment). Independently identifies process gaps and recommends and leads CI Team to implement process improvement. Manage, track, and report the progress and value of the transformational activities and projects across customer accounts. Direct the assessment, development, implementation, and continuous improvement activities related to the implementation of lean processes across accounts.
**Additional Responsibilities**
+ Manage the design, implementation, monitoring and maintenance of the QMS based on established company and/or industry standards.
+ Implement and monitor a standardized corrective action system.
+ Support regulatory compliance and certification requirements.
+ Oversee all functions related to Quality Assurance for a start-up or expansion.
+ Oversee internal auditing to ensure regulatory compliance and certification.
+ Performs other duties as assigned
**Skills and Abilities**
+ Effective interpersonal skills
+ Strong verbal and written communication skills
+ Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
+ Ability to work independently and as a member of a team
+ Flexibility to operate and self-driven to excel in a fast-paced environment
+ Capable of multi-tasking, highly organized, with excellent time management skills
+ Builds, manages and develops effective teams
+ System and change implementation skills
+ Ability to manage multiple cross-functional and complex CI projects from beginning to sustained results
+ Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint & Visio expert required
+ Data visualization (PowerBI, Tableau) and database programming (SQL, DAX, etc.) intermediate preferred
+ Expertise in developing and managing: Leader Standard Work, Visual Management Systems and Management Accountability Systems, Plan-Do-Check-Act (PDCA), Value Stream Mapping, Kaizen, 5S/Workplace Organization advanced required
+ Understanding and experience in core engineering and data analysis functions (slotting, utilization, labor planning, layouts, metrics, etc.) expert required
+ Warehouse design tools such as CAD (e.gAutoCAD); slotting (e.gSlot3D), Predetermined Motion and Time Systems and methods (e.gMOST); Warehouse Management Systems (e.gManhattan Scale), and Labor MgtSystems expert preferred
+ Knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methods
+ Knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.gAS/RS)expert preferred
+ Knowledge of Dedicated Services and Managed Transportation Networks
+ Knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipment
+ Transportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft, Transportation Management Systems ie; JDA, OTM, , Mapping Software ie; Tableauexpert preferred
+ Knowledge working with HRM systems (e.gWorkday) and associated HR processes
+ Knowledge on team member hiring/on-boarding
+ Knowledge of goal setting and performance management/resolution intermediate preferred
**Qualifications**
+ Bachelor's degree required Engineering, Business, or Supply Chain Management
+ Bachelor's degree preferred Industrial Engineering or Supply Chain Management
+ Master's degree preferred Engineering, Business, or Supply Chain Management
+ Nine (9) years or more in the Distribution, Warehousing and/or Manufacturing, Transportation, Supply Chain Logistics industry required
+ Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint & Visio. expert required
+ Data visualization (PowerBI, Tableau) and database programming (SQL, DAX, etc.) intermediate preferred
+ Expertise in developing and managing: Leader Standard Work, Visual Management Systems and Management Accountability Systems, Plan-Do-Check-Act (PDCA), Value Stream Mapping, Kaizen, 5S/Workplace Organization advanced required
+ Understanding and experience in core engineering and data analysis functions (slotting, utilization, labor planning, layouts, metrics, etc.) expert required
+ Warehouse design tools such as CAD (e.g. AutoCAD); slotting (e.g. Slot3D), Predetermined Motion and Time Systems and methods (e.g. MOST); Warehouse Management Systems (e.g. Manhattan Scale), and Labor Mgt. Systems. expert preferred
+ Knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methods. Knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.g. AS/RS). expert preferred
+ Knowledge of Dedicated Services and Managed Transportation Networks. Knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipment. Transportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft, Transportation Management Systems ie; JDA, OTM, , Mapping Software ie; Tableau. expert preferred
+ Knowledge working with HRM systems (e.g. Workday) and associated HR processes. Knowledge on team member hiring/on-boarding. Knowledge of goal setting and performance management/resolution intermediate preferred
+ Lean Six Sigma, required
+ Other cPMP, ISO/QMS, preferred
+ American Production Inventory Control Society (APICS) and/or Supply Chain Logistics Certification, preferred
**Travel:**
**DOT Regulated:** None
**Job Category:** Continuous Improvement
This posting is for an existing vacancy.
**Our Culture & Commitment** :
At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
**Pay Type** :
Salaried
Minimum Pay Range:
Maximum Pay Range:
Ryder is an Equal Opportunity Employer:
We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.
In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at .
Authorization to Work in Canada:
As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at .
Current Employees:
If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
\#wd
**Job Description** :
**Summary**
This position supports the Ryder Continuous Improvement culture across the Business Unit/Vertical by actively promoting and facilitating the use of continuous improvement methods to support new and existing operations. The Manager will manage the CI resources across multiple operations to influence, drive, and manage change through data driven CI, Engineering, and Automation efforts to deliver higher levels of performance in safety, quality, delivery, cost and growth. Effectively leverage data analytics, engineering methodologies, and all Ryder lean tools to enable root cause identification and elimination. This high influence position will interface with employees at all levels and functions across the business. This position reports to the CI Director or Sr. CI Manager and is closely aligned with a Director of Operations.
**Essential Functions**
+ Supervise a team of continuous improvement engineering and quality professionals. Lead employment decisions (hire, promote, coach, development) and manage performance. Manages multiple and complex Supply Chain projects. Regularly interacts with Senior Management and/or customer(s).
+ Lead the development and execution of strategy, scorecarding and key performance indicator action plans. Work with Operational leadership to conduct assessments of critical site and business needs. Ensure the development of a thorough, effective and timely continuous improvement plan to address the top business needs at Ryder sites. Ensure process improvement activities are driven to achieve dramatic improvement in key business metrics. Provide regular reports of data and actions to measure progress against performance and business objectives.
+ Provide training, coaching, and mentoring: must be able to translate all Ryder Business System concepts to local situations and help individuals, teams, and managers develop understanding and application of tools for sustainable business improvements. Coach business owners to use Engineering, Data Analysis and Lean methods to achieve operational excellence. Support start-ups, retrofits and expansions including pricing inputs, go-live and steady state certifications.
+ Develop advanced competency in a wide range of engineering methods, data analysis, Lean tools, and quality standards and coach employees in their use. Ensures methodologies/tools such as product slotting, labor standards (time studies), layouts, optimization of flow, data profiling and analysis, automation, data analytics, and resource modeling are utilized to improve distribution and/or transportation operations.
+ Effective facilitation and execution of Value Stream Maps & Kaizen Events through all stages (A3 charter creation, pre-work identification and completion, delivery of results, regular follow up and follow through on sustainment). Independently identifies process gaps and recommends and leads CI Team to implement process improvement. Manage, track, and report the progress and value of the transformational activities and projects across customer accounts. Direct the assessment, development, implementation, and continuous improvement activities related to the implementation of lean processes across accounts.
**Additional Responsibilities**
+ Manage the design, implementation, monitoring and maintenance of the QMS based on established company and/or industry standards.
+ Implement and monitor a standardized corrective action system.
+ Support regulatory compliance and certification requirements.
+ Oversee all functions related to Quality Assurance for a start-up or expansion.
+ Oversee internal auditing to ensure regulatory compliance and certification.
+ Performs other duties as assigned
**Skills and Abilities**
+ Effective interpersonal skills
+ Strong verbal and written communication skills
+ Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
+ Ability to work independently and as a member of a team
+ Flexibility to operate and self-driven to excel in a fast-paced environment
+ Capable of multi-tasking, highly organized, with excellent time management skills
+ Builds, manages and develops effective teams
+ System and change implementation skills
+ Ability to manage multiple cross-functional and complex CI projects from beginning to sustained results
+ Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint & Visio expert required
+ Data visualization (PowerBI, Tableau) and database programming (SQL, DAX, etc.) intermediate preferred
+ Expertise in developing and managing: Leader Standard Work, Visual Management Systems and Management Accountability Systems, Plan-Do-Check-Act (PDCA), Value Stream Mapping, Kaizen, 5S/Workplace Organization advanced required
+ Understanding and experience in core engineering and data analysis functions (slotting, utilization, labor planning, layouts, metrics, etc.) expert required
+ Warehouse design tools such as CAD (e.gAutoCAD); slotting (e.gSlot3D), Predetermined Motion and Time Systems and methods (e.gMOST); Warehouse Management Systems (e.gManhattan Scale), and Labor MgtSystems expert preferred
+ Knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methods
+ Knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.gAS/RS)expert preferred
+ Knowledge of Dedicated Services and Managed Transportation Networks
+ Knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipment
+ Transportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft, Transportation Management Systems ie; JDA, OTM, , Mapping Software ie; Tableauexpert preferred
+ Knowledge working with HRM systems (e.gWorkday) and associated HR processes
+ Knowledge on team member hiring/on-boarding
+ Knowledge of goal setting and performance management/resolution intermediate preferred
**Qualifications**
+ Bachelor's degree required Engineering, Business, or Supply Chain Management
+ Bachelor's degree preferred Industrial Engineering or Supply Chain Management
+ Master's degree preferred Engineering, Business, or Supply Chain Management
+ Nine (9) years or more in the Distribution, Warehousing and/or Manufacturing, Transportation, Supply Chain Logistics industry required
+ Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint & Visio. expert required
+ Data visualization (PowerBI, Tableau) and database programming (SQL, DAX, etc.) intermediate preferred
+ Expertise in developing and managing: Leader Standard Work, Visual Management Systems and Management Accountability Systems, Plan-Do-Check-Act (PDCA), Value Stream Mapping, Kaizen, 5S/Workplace Organization advanced required
+ Understanding and experience in core engineering and data analysis functions (slotting, utilization, labor planning, layouts, metrics, etc.) expert required
+ Warehouse design tools such as CAD (e.g. AutoCAD); slotting (e.g. Slot3D), Predetermined Motion and Time Systems and methods (e.g. MOST); Warehouse Management Systems (e.g. Manhattan Scale), and Labor Mgt. Systems. expert preferred
+ Knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methods. Knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.g. AS/RS). expert preferred
+ Knowledge of Dedicated Services and Managed Transportation Networks. Knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipment. Transportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft, Transportation Management Systems ie; JDA, OTM, , Mapping Software ie; Tableau. expert preferred
+ Knowledge working with HRM systems (e.g. Workday) and associated HR processes. Knowledge on team member hiring/on-boarding. Knowledge of goal setting and performance management/resolution intermediate preferred
+ Lean Six Sigma, required
+ Other cPMP, ISO/QMS, preferred
+ American Production Inventory Control Society (APICS) and/or Supply Chain Logistics Certification, preferred
**Travel:**
**DOT Regulated:** None
**Job Category:** Continuous Improvement
This posting is for an existing vacancy.
**Our Culture & Commitment** :
At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
**Pay Type** :
Salaried
Minimum Pay Range:
Maximum Pay Range:
Ryder is an Equal Opportunity Employer:
We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.
In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at .
Authorization to Work in Canada:
As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at .
Current Employees:
If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
\#wd
Is this job a match or a miss?
Apply Now
6
Job Description
The Plant Engineering Team Manager oversees Operations Engineering including, Process, Tooling, Maintenance, upgrades, new installations and innovation. The role is central to maintaining and improving the plant's infrastructure, supporting the production of Fords powertrains, and ensuring operational efficiency
_What you'll do._
+ Responsible for all core engineering activities across the site (Windsor Engine Plant) and Essex Engine Plant).
+ Core areas including Process, Tooling, Capacity, Facilities, Maintenance and Innovation.
+ Managing the required resources for Operations support and program deliveries.
+ Coordination for all launch activities, including strategy and capacity planning.
+ Program planning and control and delivery, including metrics tracking, cost / Long Lead Funding, timing, issue resolution, PSW, ROC and all other program issues.
+ Deliver Program following GPDS timing strategy.
+ Liase with New Model Launch department for 15 Panel chart and Program Healthchart input.
+ Responsible to consolidate Plant input for T&L Meeting and EPBR.
+ Approve Purchase Requisitions & RECAPs.
+ Perform supervisory duties (e.g. TMM, performance reviews, travel requests, timecard approvals) for all personnel assigned - and participate in performance reviews Drive linkage with support groups (e.g. tooling, gauging, IT, MP&L, Plant Engineering, Productivity, etc.).
+ Maintain Strategies and Bill of Process to maintain consistency across programs.
+ Quality Health Chart assessment & High Hurts prioritization.
+ Incorporate continuous improvements utilizing ME Lessons Learned.
+ Drive resolution of major issues after Build Purchase Order placement.
+ Development and selection of suppliers and subcontractors.
+ Lead Engineering Peer Review meetings.
+ Lead procurement of all equipment to support new programs and/or CIB Projects.
+ Drive continuous improvement mindset in all SQDCME objectives.
+ Establish and maintain consistent priorities to fully utilize engineering resources in the most efficient manner.
+ Lead and support CR (Concept Ready) / IR (Implementation Ready) activities.
+ Ensure engineering disciplines across all departments.
+ FPS principles, plant RTO, JPH planning and capacity planning, support plant project writing.
+ Be the innovation lead for the site and champion new technology and equipment introductions.
You'll have:
**Education:**
+ Bachelor degree in Engineering.
**Experience:**
+ 5+ years as a Plant Engineering Manager / Facility Engineering Manager.
+ 5+ years leading professional engineers and skilled trades within an automotive manufacturing environment, preferably Union.
Even better, you may have.
+ Proficiency in Microsoft Office (Excel, Word, Outlook).
+ Exceptional organizational and multitasking skills.
+ Ability to work independently with excellent problem-solving skills.
+ Solid verbal and written communication skills.
+ Servant leadership principles.
_This posting is for an existing vacancy within our team._
We thank all candidates for their interest, but only those selected for an interview will be contacted.
Successful candidates will be required to provide proof of degree completion for the highest level of education attained. If the degree was obtained from a school outside of Canada, an Education Credential Assessment report showing Canadian equivalency is also required.
Ford of Canada is an Equal Opportunity Employer and is committed to a culturally diverse workforce. Accommodations for applicants with disabilities throughout the recruitment, selection and/or assessment processes, where needed, are available upon request. Please inform Human Resources of the nature of any accommodation(s) that you may require.
Candidates for this position must be legally entitled to work in Canada. Ford Motor Company of Canada, Limited, does not sponsor work permit applications.
\#LI-Onsite
\#LI-HS1
_What you'll do._
+ Responsible for all core engineering activities across the site (Windsor Engine Plant) and Essex Engine Plant).
+ Core areas including Process, Tooling, Capacity, Facilities, Maintenance and Innovation.
+ Managing the required resources for Operations support and program deliveries.
+ Coordination for all launch activities, including strategy and capacity planning.
+ Program planning and control and delivery, including metrics tracking, cost / Long Lead Funding, timing, issue resolution, PSW, ROC and all other program issues.
+ Deliver Program following GPDS timing strategy.
+ Liase with New Model Launch department for 15 Panel chart and Program Healthchart input.
+ Responsible to consolidate Plant input for T&L Meeting and EPBR.
+ Approve Purchase Requisitions & RECAPs.
+ Perform supervisory duties (e.g. TMM, performance reviews, travel requests, timecard approvals) for all personnel assigned - and participate in performance reviews Drive linkage with support groups (e.g. tooling, gauging, IT, MP&L, Plant Engineering, Productivity, etc.).
+ Maintain Strategies and Bill of Process to maintain consistency across programs.
+ Quality Health Chart assessment & High Hurts prioritization.
+ Incorporate continuous improvements utilizing ME Lessons Learned.
+ Drive resolution of major issues after Build Purchase Order placement.
+ Development and selection of suppliers and subcontractors.
+ Lead Engineering Peer Review meetings.
+ Lead procurement of all equipment to support new programs and/or CIB Projects.
+ Drive continuous improvement mindset in all SQDCME objectives.
+ Establish and maintain consistent priorities to fully utilize engineering resources in the most efficient manner.
+ Lead and support CR (Concept Ready) / IR (Implementation Ready) activities.
+ Ensure engineering disciplines across all departments.
+ FPS principles, plant RTO, JPH planning and capacity planning, support plant project writing.
+ Be the innovation lead for the site and champion new technology and equipment introductions.
You'll have:
**Education:**
+ Bachelor degree in Engineering.
**Experience:**
+ 5+ years as a Plant Engineering Manager / Facility Engineering Manager.
+ 5+ years leading professional engineers and skilled trades within an automotive manufacturing environment, preferably Union.
Even better, you may have.
+ Proficiency in Microsoft Office (Excel, Word, Outlook).
+ Exceptional organizational and multitasking skills.
+ Ability to work independently with excellent problem-solving skills.
+ Solid verbal and written communication skills.
+ Servant leadership principles.
_This posting is for an existing vacancy within our team._
We thank all candidates for their interest, but only those selected for an interview will be contacted.
Successful candidates will be required to provide proof of degree completion for the highest level of education attained. If the degree was obtained from a school outside of Canada, an Education Credential Assessment report showing Canadian equivalency is also required.
Ford of Canada is an Equal Opportunity Employer and is committed to a culturally diverse workforce. Accommodations for applicants with disabilities throughout the recruitment, selection and/or assessment processes, where needed, are available upon request. Please inform Human Resources of the nature of any accommodation(s) that you may require.
Candidates for this position must be legally entitled to work in Canada. Ford Motor Company of Canada, Limited, does not sponsor work permit applications.
\#LI-Onsite
\#LI-HS1
Is this job a match or a miss?
Apply Now
7
Job Description
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Senior Manager, Trade Compliance
Reference #41167
Waterdown, Ontario
About the Role
We are seeking a strategic and results-driven Senior Manager, Trade Compliance to lead a team of import and export professionals and oversee the implementation and compliance with regulatory, corporate, and U.S. and Canadian trade compliance requirements while facilitating business growth in a compliant environment. This role will drive successful business outcomes across both new and ongoing programs and is critical to achieving company financial objectives. You will provide expert guidance to the senior leadership team on licensing strategy, risk mitigation, and compliance-ensuring alignment with Trade Compliance laws and regulations through deep understanding of export controls, regulations, and industry trends.
Primary Responsibilities
+ Lead and manage a team of trade professionals, providing direction, setting priorities, and fostering professional development to ensure high performance and alignment with organizational goals.
+ Influence business and financial outcomes by providing licensing guidance and risk mitigation strategies.
+ Establish and enforce policies and procedures and U.S. and Canadian regulatory requirements, ensuring the division operates within corporate guidelines and adheres to best practices.
+ Drive continuous improvement in department processes to enhance efficiency and effectiveness of the program.
+ Act as the Empowered Official (EO), responsible for the effective and compliant execution of the division level Trade Compliance program.
+ Oversee the export compliance program including, jurisdiction and classification and export / brokering license or permit process for commodities, software, technical data and related defense services under the International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR), Canada's Export and Import Permits Act (EIPA) and Controlled Goods Program (CGP) / Defence Production Act (DPA).
+ Oversee import compliance including HS classification, Free Trade Agreement analysis, and monitoring Customs Broker activities.
+ Lead the development and execution of Trade Compliance training to stakeholders to increase the organization's awareness of Trade Compliance policies, procedures and applicable laws related to trade, exports and import compliance.
+ Conduct internal compliance audits and self-assessments and support compliance reporting to government regulatory authorities and internal/external audits.
+ Oversee investigations of non-compliance with import/export laws and regulations
+ Ensure that licenses align with revenue recognition policies and meet export control laws and regulations. Managing escalations as required.
+ Manage and develop the trade compliance team, providing coaching, training, and manpower planning to ensure an efficient and well-trained staff.
+ Advise management on contractual rights, obligations, and legal issues, including effective use of resources and risk management.
+ Collaborate with other business functions to integrate trade compliance laws and regulations within their procedures and ensure alignment with business goals and objectives.
Desired Capabilities
+ Proven ability to facilitate business growth while effectively maintaining a compliance environment.
+ Must have excellent time management and organizational skills operating in a fast-paced environment.
+ Superior strategic, organizational, analytical, and abstract reasoning skills with exceptional attention to detail.
+ Excellent written and oral communication skills, including experience with public speaking and presenting to large groups and executives.
+ Must possess full working knowledge or ITAR, EAR, EIPA, CGP, DPA and Customs regulations with specific experience in jurisdiction and classification analysis.
+ Demonstrated ability to read, comprehend, interpret and follow complicated written and verbal instructions, interpret regulations.
+ Ability to manage a diverse group of employees and build strong relationships with people at all levels. Works to influence others to accept individual or team's views or practices and changes to concepts, practices and approaches.
+ Prior experience supporting defense, aerospace, or high-tech industries
+ General knowledge of product definition and manufacturing processes
+ Proficiency in Microsoft Office required (Excel, Word, PowerPoint, Teams).
+ Willingness to take on project ownership and accountability.
+ Experience in Trade Compliance or a related field, including U.S. and Canadian Export Control Laws and Regulations.
+ Demonstrated success in leading organizational growth, establishing strategies, and driving scalable process improvements.
+ Expertise in developing and implementing team performance measures and metrics.
+ Must be able to travel as necessary. (Up to 10% travel).
Education and Experiences
+ Requires broad management and leadership knowledge to lead cross-department project teams or manage across the function.
+ Bachelor's Degree with a minimum of 12 years of prior related experience.
+ Graduate Degree with a minimum of 10 years of prior related experience.
+ In lieu of a degree, minimum of 16 years of prior related experience.
*This posting is for a current vacancy. In the province of Ontario, Canada, the pay range for this position will be $125,000 to $175,000
#LI-BD1
At L3Harris, we foster an inclusive and equitable workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.
L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada "Reliability" status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.
L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Senior Manager, Trade Compliance
Reference #41167
Waterdown, Ontario
About the Role
We are seeking a strategic and results-driven Senior Manager, Trade Compliance to lead a team of import and export professionals and oversee the implementation and compliance with regulatory, corporate, and U.S. and Canadian trade compliance requirements while facilitating business growth in a compliant environment. This role will drive successful business outcomes across both new and ongoing programs and is critical to achieving company financial objectives. You will provide expert guidance to the senior leadership team on licensing strategy, risk mitigation, and compliance-ensuring alignment with Trade Compliance laws and regulations through deep understanding of export controls, regulations, and industry trends.
Primary Responsibilities
+ Lead and manage a team of trade professionals, providing direction, setting priorities, and fostering professional development to ensure high performance and alignment with organizational goals.
+ Influence business and financial outcomes by providing licensing guidance and risk mitigation strategies.
+ Establish and enforce policies and procedures and U.S. and Canadian regulatory requirements, ensuring the division operates within corporate guidelines and adheres to best practices.
+ Drive continuous improvement in department processes to enhance efficiency and effectiveness of the program.
+ Act as the Empowered Official (EO), responsible for the effective and compliant execution of the division level Trade Compliance program.
+ Oversee the export compliance program including, jurisdiction and classification and export / brokering license or permit process for commodities, software, technical data and related defense services under the International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR), Canada's Export and Import Permits Act (EIPA) and Controlled Goods Program (CGP) / Defence Production Act (DPA).
+ Oversee import compliance including HS classification, Free Trade Agreement analysis, and monitoring Customs Broker activities.
+ Lead the development and execution of Trade Compliance training to stakeholders to increase the organization's awareness of Trade Compliance policies, procedures and applicable laws related to trade, exports and import compliance.
+ Conduct internal compliance audits and self-assessments and support compliance reporting to government regulatory authorities and internal/external audits.
+ Oversee investigations of non-compliance with import/export laws and regulations
+ Ensure that licenses align with revenue recognition policies and meet export control laws and regulations. Managing escalations as required.
+ Manage and develop the trade compliance team, providing coaching, training, and manpower planning to ensure an efficient and well-trained staff.
+ Advise management on contractual rights, obligations, and legal issues, including effective use of resources and risk management.
+ Collaborate with other business functions to integrate trade compliance laws and regulations within their procedures and ensure alignment with business goals and objectives.
Desired Capabilities
+ Proven ability to facilitate business growth while effectively maintaining a compliance environment.
+ Must have excellent time management and organizational skills operating in a fast-paced environment.
+ Superior strategic, organizational, analytical, and abstract reasoning skills with exceptional attention to detail.
+ Excellent written and oral communication skills, including experience with public speaking and presenting to large groups and executives.
+ Must possess full working knowledge or ITAR, EAR, EIPA, CGP, DPA and Customs regulations with specific experience in jurisdiction and classification analysis.
+ Demonstrated ability to read, comprehend, interpret and follow complicated written and verbal instructions, interpret regulations.
+ Ability to manage a diverse group of employees and build strong relationships with people at all levels. Works to influence others to accept individual or team's views or practices and changes to concepts, practices and approaches.
+ Prior experience supporting defense, aerospace, or high-tech industries
+ General knowledge of product definition and manufacturing processes
+ Proficiency in Microsoft Office required (Excel, Word, PowerPoint, Teams).
+ Willingness to take on project ownership and accountability.
+ Experience in Trade Compliance or a related field, including U.S. and Canadian Export Control Laws and Regulations.
+ Demonstrated success in leading organizational growth, establishing strategies, and driving scalable process improvements.
+ Expertise in developing and implementing team performance measures and metrics.
+ Must be able to travel as necessary. (Up to 10% travel).
Education and Experiences
+ Requires broad management and leadership knowledge to lead cross-department project teams or manage across the function.
+ Bachelor's Degree with a minimum of 12 years of prior related experience.
+ Graduate Degree with a minimum of 10 years of prior related experience.
+ In lieu of a degree, minimum of 16 years of prior related experience.
*This posting is for a current vacancy. In the province of Ontario, Canada, the pay range for this position will be $125,000 to $175,000
#LI-BD1
At L3Harris, we foster an inclusive and equitable workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.
L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada "Reliability" status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.
L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
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8
Client Delivery Manager
Toronto
NTT Data Americas, Inc.
Posted 1 day ago
Job Viewed
Job Description
Company Overview:
Req ID:
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Client Delivery Manager to join our team in Toronto, Ontario (CA-ON), Canada (CA).
Job Description:
CDM Job Description
ABOUT THE TEAM
+ SAP Customer Delivery Engagement (CDE) is part of SAP Enterprise Cloud Services (ECS) and delivers fixed-scope, proactive and outcome-based services across the entire SAP software stack to SAP's PaaS and SaaS cloud and on-premise customers.
+ We manage a variety of customer engagements in HANA Enterprise Cloud, other SAP Cloud Offerings (like SuccessFactors) and on-premise. The service portfolio includes infrastructure services and Application Managed Services like Managed Data, Testing and Security.
+ We create a stable foundation for our customers' IT operations and support customers on their digital transformation journey to the intelligent enterprise based on S4/HANA. With continuous access to our expertise and the broader SAP expert network, our customers can take advantage of the latest technologies to support continuous business innovation. SAP CDE helps customers accelerate their innovation adoption, delivering the flexibility to adapt to business changes, rapidly implement technologies and standardize and optimize operations of SAP centric solutions. The mission of the CDE Organization is to maximize the customer success by helping to manage complexity, ensure stable operations, mitigate risk and lowering total cost of operation, support customers on their journey to the intelligent enterprise powered by S4/HANA and releasing investment as well as customer resource capacity for innovation.
THE ROLE
+ The CDM is the voice of the client within SAP and recognized as the main contact and escalation point for all questions and issues with regards to the ECS engagement
+ The Customer Delivery Manager (CDM) is the personal point of contact for all ECS customers, managing and coordinating all account activities with internal stakeholders and customers.
+ The CDM cooperates closely with the Technical Service Managers (TSM) and the Project Lead (PL) during larger customer projects.
+ The CDM builds a solid customer relationship and acts as a trusted advisor to the customer.
+ The CDM ensures that SAP HANA Enterprise Cloud customers receive the best possible service by focusing on customer satisfaction, contract adherence and profitability.
+ He/She is responsible for ensuring contractually agreed services are being rendered, and that change requests are processed in a timely manner.
+ The CDM cooperates closely with the customers' IT department and business stakeholders, cooperatively planning and coordinating service requests.
+ Also he is in contact with the Management / C-Level and acts as trusted advisor who grows the business by driving the client's digital transformation and generating higher customer value.
+ The CDM shares monthly / quarterly reporting on the Service Level with the customer and advises on new services or other developments within SAP HANA Enterprise Cloud that increase the business value for the customer.
Day to Day job Duties: (what this person will do on a daily/weekly basis)
+ Actively drives the cloud transformation agenda with key client stakeholders to ensure adoption of S/4HANA and cloud standardization
+ Lead the customer engagement and ensures seamless alignment across multiple internal and external stakeholders such as SAP Services, SAP Product support, ECS Partners and customer's System Integrators or other Hosting Partners
+ Perform administrative tasks required to manage the engagement (staffing, reporting and controlling).
+ Manage proactive delivery of service plans and reactive support requests
+ Host regular status and governance meetings with customers and other SAP stakeholders (extended account team)
+ Drive transformation and onboarding towards SAP Cloud Solutions
+ Drives end-to-end customer engagement including commercial responsibility (costs and profitability), customer expectations, delivery team success, customer reporting and invoicing
+ Achieve customer reference collateral and customer satisfaction responses
+ Deliver best through proactive mindset and de-escalate critical customer situations
+ Protect and grow engagement scope and manage commercial change requests
+ Participate in team-internal knowledge sharing and coach other team members
Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)
+ Minimum 4+ years of experience in project management or SAP Operations
+ Minimum 4+ years of experience in a customer-facing role
+ Minimum 4 to 6 years of experience in service management capacity managing multiple clients.
+ Minimum 2+ years of experience in the following areas:
+ SAP cloud business, cloud and hybrid infrastructure, and cloud operations processes.
+ SAP Basis and SAP technology stack including ECC, S/4HANA, and NetWeaver.
+ SAP HANA and enterprise databases (Oracle, SQL Server, DB2).
+ Linux, Unix, and Windows operating systems supporting SAP environments.
+ Hyperscaler platforms (Microsoft Azure and/or AWS) and cloud/hybrid SAP landscapes.
+ Technical infrastructure, virtualization, SAP ECS/RISE, and SAP upgrades/migrations.
Travel: This position requires someone to travel 20% to work from client locations.
Degree: Bachelor's degree required; advanced degree preferred in Business Administration, Computer Science, Technical Engineering, Economics or related field
Nice to Have; (But not a must)
+ Experienced in IT service providers and managing outsourcing engagements.
+ Strong project management skills & customer-facing experience
+ Strong ability to translate between technical and non-technical audience with confidence
+ Strong engagement management, relationship building and de-escalation skills
+ Excellent presentation, communication and moderator skills
+ High competency in multi-tasking and ability to manage multiple engagements in parallel
+ Accustomed to working in an international and global virtual matrix organization
+ High proficiency in English. Additional languages are a big plus
+ Knowledge and certifications in standards and methodologies for SAP IT operations (e.g. SAP CCoE, ITIL V4 Foundation or Expert Level, Run SAP standards, Solution Manager ALM) are beneficial.
+ Certification in project management methodology (e.g. PMP) is beneficial.
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Req ID:
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Client Delivery Manager to join our team in Toronto, Ontario (CA-ON), Canada (CA).
Job Description:
CDM Job Description
ABOUT THE TEAM
+ SAP Customer Delivery Engagement (CDE) is part of SAP Enterprise Cloud Services (ECS) and delivers fixed-scope, proactive and outcome-based services across the entire SAP software stack to SAP's PaaS and SaaS cloud and on-premise customers.
+ We manage a variety of customer engagements in HANA Enterprise Cloud, other SAP Cloud Offerings (like SuccessFactors) and on-premise. The service portfolio includes infrastructure services and Application Managed Services like Managed Data, Testing and Security.
+ We create a stable foundation for our customers' IT operations and support customers on their digital transformation journey to the intelligent enterprise based on S4/HANA. With continuous access to our expertise and the broader SAP expert network, our customers can take advantage of the latest technologies to support continuous business innovation. SAP CDE helps customers accelerate their innovation adoption, delivering the flexibility to adapt to business changes, rapidly implement technologies and standardize and optimize operations of SAP centric solutions. The mission of the CDE Organization is to maximize the customer success by helping to manage complexity, ensure stable operations, mitigate risk and lowering total cost of operation, support customers on their journey to the intelligent enterprise powered by S4/HANA and releasing investment as well as customer resource capacity for innovation.
THE ROLE
+ The CDM is the voice of the client within SAP and recognized as the main contact and escalation point for all questions and issues with regards to the ECS engagement
+ The Customer Delivery Manager (CDM) is the personal point of contact for all ECS customers, managing and coordinating all account activities with internal stakeholders and customers.
+ The CDM cooperates closely with the Technical Service Managers (TSM) and the Project Lead (PL) during larger customer projects.
+ The CDM builds a solid customer relationship and acts as a trusted advisor to the customer.
+ The CDM ensures that SAP HANA Enterprise Cloud customers receive the best possible service by focusing on customer satisfaction, contract adherence and profitability.
+ He/She is responsible for ensuring contractually agreed services are being rendered, and that change requests are processed in a timely manner.
+ The CDM cooperates closely with the customers' IT department and business stakeholders, cooperatively planning and coordinating service requests.
+ Also he is in contact with the Management / C-Level and acts as trusted advisor who grows the business by driving the client's digital transformation and generating higher customer value.
+ The CDM shares monthly / quarterly reporting on the Service Level with the customer and advises on new services or other developments within SAP HANA Enterprise Cloud that increase the business value for the customer.
Day to Day job Duties: (what this person will do on a daily/weekly basis)
+ Actively drives the cloud transformation agenda with key client stakeholders to ensure adoption of S/4HANA and cloud standardization
+ Lead the customer engagement and ensures seamless alignment across multiple internal and external stakeholders such as SAP Services, SAP Product support, ECS Partners and customer's System Integrators or other Hosting Partners
+ Perform administrative tasks required to manage the engagement (staffing, reporting and controlling).
+ Manage proactive delivery of service plans and reactive support requests
+ Host regular status and governance meetings with customers and other SAP stakeholders (extended account team)
+ Drive transformation and onboarding towards SAP Cloud Solutions
+ Drives end-to-end customer engagement including commercial responsibility (costs and profitability), customer expectations, delivery team success, customer reporting and invoicing
+ Achieve customer reference collateral and customer satisfaction responses
+ Deliver best through proactive mindset and de-escalate critical customer situations
+ Protect and grow engagement scope and manage commercial change requests
+ Participate in team-internal knowledge sharing and coach other team members
Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)
+ Minimum 4+ years of experience in project management or SAP Operations
+ Minimum 4+ years of experience in a customer-facing role
+ Minimum 4 to 6 years of experience in service management capacity managing multiple clients.
+ Minimum 2+ years of experience in the following areas:
+ SAP cloud business, cloud and hybrid infrastructure, and cloud operations processes.
+ SAP Basis and SAP technology stack including ECC, S/4HANA, and NetWeaver.
+ SAP HANA and enterprise databases (Oracle, SQL Server, DB2).
+ Linux, Unix, and Windows operating systems supporting SAP environments.
+ Hyperscaler platforms (Microsoft Azure and/or AWS) and cloud/hybrid SAP landscapes.
+ Technical infrastructure, virtualization, SAP ECS/RISE, and SAP upgrades/migrations.
Travel: This position requires someone to travel 20% to work from client locations.
Degree: Bachelor's degree required; advanced degree preferred in Business Administration, Computer Science, Technical Engineering, Economics or related field
Nice to Have; (But not a must)
+ Experienced in IT service providers and managing outsourcing engagements.
+ Strong project management skills & customer-facing experience
+ Strong ability to translate between technical and non-technical audience with confidence
+ Strong engagement management, relationship building and de-escalation skills
+ Excellent presentation, communication and moderator skills
+ High competency in multi-tasking and ability to manage multiple engagements in parallel
+ Accustomed to working in an international and global virtual matrix organization
+ High proficiency in English. Additional languages are a big plus
+ Knowledge and certifications in standards and methodologies for SAP IT operations (e.g. SAP CCoE, ITIL V4 Foundation or Expert Level, Run SAP standards, Solution Manager ALM) are beneficial.
+ Certification in project management methodology (e.g. PMP) is beneficial.
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Is this job a match or a miss?
Apply Now
9