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Job Description
**Product Delivery Analyst - Collateral Management & Securities Finance Technology**
Manulife is seeking a highly motivated **Product Delivery Analyst** to join our Global Wealth and Asset Management (GWAM) technology team. This role sits at the intersection of business, technology, and capital markets, driving strategic initiatives across **Collateral Management, Derivatives, Repo, and Securities Lending** platforms.
If you thrive in a fast-paced environment, enjoy solving complex business challenges, and have a strong understanding of securities finance and derivatives workflows, this is an opportunity to make a direct impact on critical front-to-back office investment operations.
**What You'll Do**
As a key member of the product delivery team, you will partner with business stakeholders, operations teams, and technology teams to deliver innovative solutions that enhance collateral and securities finance capabilities.
**Key Responsibilities**
+ Gather, analyze, and document business and system requirements for collateral, repo, securities lending, and derivatives initiatives.
+ Translate business needs into high-quality user stories, functional requirements, workflow diagrams, and product specifications.
+ Collaborate closely with stakeholders, developers, business analysts, and quality engineers throughout the delivery lifecycle.
+ Support product roadmaps, backlog management, PI planning, and Agile delivery processes using Jira and Confluence.
+ Perform workflow analysis and recommend process improvements, automation opportunities, and digital solutions.
+ Lead functional, integration, and user acceptance testing activities to ensure successful deployment of new capabilities.
+ Partner with front office, operations, and technology teams to streamline reporting, data management, and operational processes.
+ Analyze data using SQL and Power BI to identify trends, measure outcomes, and support business decision-making.
+ Coordinate implementation activities across business teams, technology partners, vendors, and offshore/onshore stakeholders.
+ Investigate production issues, perform root-cause analysis, and drive resolution efforts.
+ Leverage emerging AI-enabled productivity tools such as GitHub Copilot, Jira Rovo, Confluence AI, and prompt engineering techniques to improve delivery efficiency.
**What We're Looking For**
**Required Experience**
+ Strong experience within **Collateral Management** , **Derivatives** , **Repo** , and **Securities Lending** environments.
+ Solid understanding of **Securities Finance operations and technology platforms** .
+ Experience gathering requirements and translating business needs into functional solutions.
+ Hands-on experience creating business requirements, functional specifications, user stories, and process workflows.
+ Experience working within Agile delivery frameworks.
+ Strong SQL skills with the ability to perform data analysis and validation.
+ Experience supporting testing activities, including functional, integration, and UAT testing.
+ Knowledge of upstream/downstream system integrations and data flows.
+ Familiarity with Swift messaging and financial market workflows.
**Preferred Qualifications**
+ Experience with Power BI and data visualization tools.
+ Knowledge of workflow automation and process digitization initiatives.
+ Experience working with Jira, Confluence, Visio, and modern AI-assisted delivery tools.
+ Exposure to investment management, capital markets, or asset management environments.
**Key Competencies**
+ Strong analytical and problem-solving skills
+ Stakeholder management and relationship-building
+ Requirements elicitation and business analysis
+ Product delivery and Agile execution
+ Communication and presentation skills
+ Process improvement and workflow optimization
+ Ability to influence and drive outcomes across cross-functional teams
+ Comfortable navigating ambiguity and changing priorities
**Why Join Manulife?**
At Manulife, you'll work on mission-critical solutions that support global investment operations while collaborating with talented professionals across business and technology. We foster a culture of innovation, continuous learning, inclusion, and professional growth-empowering our employees to build better solutions and better careers.
**Help shape the future of Collateral Management and Securities Finance technology while delivering impactful solutions for a leading global financial services organization.**
The role being advertised is an existing vacancy.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Ubicación principal**
Boston, Massachusetts
**Modalidades de Trabajo**
Híbrido
**Se prevé que el rango salarial esté entre**
$90,160.00 USD - $167,440.00 USD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a para conocer el rango salarial correspondiente a tu ubicación.
Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de días libres pagos en EE. UU. contempla hasta 11 días festivos, 3 días personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o más cuando lo exija la ley) por año, y ofrecemos todos los tipos de licencias contempladas por la ley.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement ( .
**Conozca sus derechos ( Familiar y Médico**
**Ley de Protección del Empleado contra el Examen Poligráfico ( al Trabajo**
**Verificación Electrónica (E-** **Verify** **)**
**Transparencia Salarial ( John Hancock Life Insurance Company (U.S.A.)
Manulife is seeking a highly motivated **Product Delivery Analyst** to join our Global Wealth and Asset Management (GWAM) technology team. This role sits at the intersection of business, technology, and capital markets, driving strategic initiatives across **Collateral Management, Derivatives, Repo, and Securities Lending** platforms.
If you thrive in a fast-paced environment, enjoy solving complex business challenges, and have a strong understanding of securities finance and derivatives workflows, this is an opportunity to make a direct impact on critical front-to-back office investment operations.
**What You'll Do**
As a key member of the product delivery team, you will partner with business stakeholders, operations teams, and technology teams to deliver innovative solutions that enhance collateral and securities finance capabilities.
**Key Responsibilities**
+ Gather, analyze, and document business and system requirements for collateral, repo, securities lending, and derivatives initiatives.
+ Translate business needs into high-quality user stories, functional requirements, workflow diagrams, and product specifications.
+ Collaborate closely with stakeholders, developers, business analysts, and quality engineers throughout the delivery lifecycle.
+ Support product roadmaps, backlog management, PI planning, and Agile delivery processes using Jira and Confluence.
+ Perform workflow analysis and recommend process improvements, automation opportunities, and digital solutions.
+ Lead functional, integration, and user acceptance testing activities to ensure successful deployment of new capabilities.
+ Partner with front office, operations, and technology teams to streamline reporting, data management, and operational processes.
+ Analyze data using SQL and Power BI to identify trends, measure outcomes, and support business decision-making.
+ Coordinate implementation activities across business teams, technology partners, vendors, and offshore/onshore stakeholders.
+ Investigate production issues, perform root-cause analysis, and drive resolution efforts.
+ Leverage emerging AI-enabled productivity tools such as GitHub Copilot, Jira Rovo, Confluence AI, and prompt engineering techniques to improve delivery efficiency.
**What We're Looking For**
**Required Experience**
+ Strong experience within **Collateral Management** , **Derivatives** , **Repo** , and **Securities Lending** environments.
+ Solid understanding of **Securities Finance operations and technology platforms** .
+ Experience gathering requirements and translating business needs into functional solutions.
+ Hands-on experience creating business requirements, functional specifications, user stories, and process workflows.
+ Experience working within Agile delivery frameworks.
+ Strong SQL skills with the ability to perform data analysis and validation.
+ Experience supporting testing activities, including functional, integration, and UAT testing.
+ Knowledge of upstream/downstream system integrations and data flows.
+ Familiarity with Swift messaging and financial market workflows.
**Preferred Qualifications**
+ Experience with Power BI and data visualization tools.
+ Knowledge of workflow automation and process digitization initiatives.
+ Experience working with Jira, Confluence, Visio, and modern AI-assisted delivery tools.
+ Exposure to investment management, capital markets, or asset management environments.
**Key Competencies**
+ Strong analytical and problem-solving skills
+ Stakeholder management and relationship-building
+ Requirements elicitation and business analysis
+ Product delivery and Agile execution
+ Communication and presentation skills
+ Process improvement and workflow optimization
+ Ability to influence and drive outcomes across cross-functional teams
+ Comfortable navigating ambiguity and changing priorities
**Why Join Manulife?**
At Manulife, you'll work on mission-critical solutions that support global investment operations while collaborating with talented professionals across business and technology. We foster a culture of innovation, continuous learning, inclusion, and professional growth-empowering our employees to build better solutions and better careers.
**Help shape the future of Collateral Management and Securities Finance technology while delivering impactful solutions for a leading global financial services organization.**
The role being advertised is an existing vacancy.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Ubicación principal**
Boston, Massachusetts
**Modalidades de Trabajo**
Híbrido
**Se prevé que el rango salarial esté entre**
$90,160.00 USD - $167,440.00 USD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a para conocer el rango salarial correspondiente a tu ubicación.
Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de días libres pagos en EE. UU. contempla hasta 11 días festivos, 3 días personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o más cuando lo exija la ley) por año, y ofrecemos todos los tipos de licencias contempladas por la ley.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement ( .
**Conozca sus derechos ( Familiar y Médico**
**Ley de Protección del Empleado contra el Examen Poligráfico ( al Trabajo**
**Verificación Electrónica (E-** **Verify** **)**
**Transparencia Salarial ( John Hancock Life Insurance Company (U.S.A.)
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0
Logistics and Transport Specialist
T5J3K2 Edmonton / Remote
Placements24
Posted 4 days ago
Job Viewed
Job Description
About the Role Our client, a dynamic e-commerce fulfillment company, is looking for a motivated Logistics and Transport Specialist to join their remote team. This role is integral to the efficient management of our transportation network, ensuring seamless movement of goods from origin to destination. You will be responsible for coordinating with carriers, optimizing shipping strategies, and resolving logistical challenges to meet delivery timelines and cost targets. This is an exciting opportunity for a detail-oriented professional passionate about supply chain optimization and seeking to contribute to a fast-paced, innovative company. If you possess strong analytical skills and a proactive approach to logistics, we encourage you to apply. Key Responsibilities
- Manage and coordinate inbound and outbound transportation activities across various modes (e.g., LTL, FTL, parcel).
- Negotiate rates and contracts with carriers to secure competitive pricing and service levels.
- Monitor shipment status and proactively address any delays or issues that may impact delivery schedules.
- Analyze transportation data to identify cost-saving opportunities and improve network efficiency.
- Develop and implement transportation policies and procedures to ensure compliance and best practices.
- Collaborate with warehouse operations, customer service, and other departments to ensure smooth order fulfillment.
- Stay informed about industry trends, regulations, and technological advancements in logistics and transportation.
- Utilize transportation management systems (TMS) for planning, executing, and tracking shipments.
- Prepare reports on transportation performance, costs, and key metrics for management review.
- Resolve any disputes or claims with carriers or logistics partners.
- Minimum of 3-5 years of experience in logistics, transportation management, or supply chain operations.
- Demonstrated experience in managing LTL, FTL, and parcel shipping.
- Proficiency with Transportation Management Systems (TMS) and other relevant logistics software.
- Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions.
- Excellent negotiation and communication skills, with the ability to build relationships with carriers.
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred.
- Ability to work independently and manage multiple priorities effectively in a remote work environment.
- Knowledge of international shipping regulations and customs procedures is a plus.
- Familiarity with the transportation landscape in and around Edmonton, Alberta , is advantageous.
- Competitive annual salary of 7000 CAD .
- Fully remote work arrangement providing flexibility and work-life balance.
- Comprehensive health, dental, and vision insurance.
- Opportunities for professional development and certifications.
- A collaborative and innovative remote team culture.
- Paid time off and company holidays.
- Annual performance bonus.
- Allowance for home office expenses.
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1
Job Description
**Resumen de la posición:** Transport Analyst
**Ubicación:** Perú
**Tiempo:** Completo
**Reporta:** Transport Manager
**Propósito de la Posición:**
Asegurar la liquidación correcta de los documentos contables (factura, GR y OC de nuestros principales clientes, así como el registro del OTD de los servicios realizados en SAP) ruteo de pedidos mediante herramienta TMS para todas las categorías y asegurar el performance de nuestros proveedores de transportes y optimizar los costos de transporte capturando oportunidades de ahorro.
**Un día en la vida de.**
+ Gestionar el desempeño de los proveedores de transporte, asegurando el cumplimiento de los niveles de servicio establecidos.
+ Administrar el proceso de liquidación de documentos contables y soporte al pago de flete con la validación y cruce de información mediante SAP y Ordenes de Compra.
+ Desarrollar e implementar proyectos de mejora continua enfocados en optimización de procesos, reducción de costos y aumento de productividad.
+ Liderar iniciativas de automatización y transformación digital en procesos logísticos y de transporte.
+ Analizar costos logísticos, identificar oportunidades de ahorro y proponer acciones para mejorar la eficiencia operativa.
+ Coordinar proyectos transversales con áreas como Finanzas, y Customer Service.
+ Gestionar los procesos de rechazo con el equipo de logistica inversa para validar la recuperación de la mercadería asi como el retorno a stock.
+ Gestionar documentación logística, facturación, liquidaciones, guías de remisión y controles asociados a la operación.
+ Planificar los translados de abastecimiento entre plantas.
**Lo que te hará exitoso:**
+ Profesional universitario o técnico en Administración de Empresas, Ingeniería Industrial, Ingeniería de Sistemas, Ingeniería de Transportes o carreras afines.
+ Experiencia mínima de 2 años en posiciones relacionadas con transporte, logística, distribución o supply chain.
+ Experiencia en administración y gestión de flotas de transporte.
+ Experiencia gestionando proveedores de transporte a nivel nacional.
+ Conocimiento y participación en procesos de licitación de servicios de transporte.
+ Experiencia en análisis de costos logísticos, estructura financiera y control presupuestario.
**Competencias** :
1. Pensamiento analítico
2. Orientación a resultados
3. Proactividad e iniciativa
4. Mejora continua
**Ubicación:** Perú
**Tiempo:** Completo
**Reporta:** Transport Manager
**Propósito de la Posición:**
Asegurar la liquidación correcta de los documentos contables (factura, GR y OC de nuestros principales clientes, así como el registro del OTD de los servicios realizados en SAP) ruteo de pedidos mediante herramienta TMS para todas las categorías y asegurar el performance de nuestros proveedores de transportes y optimizar los costos de transporte capturando oportunidades de ahorro.
**Un día en la vida de.**
+ Gestionar el desempeño de los proveedores de transporte, asegurando el cumplimiento de los niveles de servicio establecidos.
+ Administrar el proceso de liquidación de documentos contables y soporte al pago de flete con la validación y cruce de información mediante SAP y Ordenes de Compra.
+ Desarrollar e implementar proyectos de mejora continua enfocados en optimización de procesos, reducción de costos y aumento de productividad.
+ Liderar iniciativas de automatización y transformación digital en procesos logísticos y de transporte.
+ Analizar costos logísticos, identificar oportunidades de ahorro y proponer acciones para mejorar la eficiencia operativa.
+ Coordinar proyectos transversales con áreas como Finanzas, y Customer Service.
+ Gestionar los procesos de rechazo con el equipo de logistica inversa para validar la recuperación de la mercadería asi como el retorno a stock.
+ Gestionar documentación logística, facturación, liquidaciones, guías de remisión y controles asociados a la operación.
+ Planificar los translados de abastecimiento entre plantas.
**Lo que te hará exitoso:**
+ Profesional universitario o técnico en Administración de Empresas, Ingeniería Industrial, Ingeniería de Sistemas, Ingeniería de Transportes o carreras afines.
+ Experiencia mínima de 2 años en posiciones relacionadas con transporte, logística, distribución o supply chain.
+ Experiencia en administración y gestión de flotas de transporte.
+ Experiencia gestionando proveedores de transporte a nivel nacional.
+ Conocimiento y participación en procesos de licitación de servicios de transporte.
+ Experiencia en análisis de costos logísticos, estructura financiera y control presupuestario.
**Competencias** :
1. Pensamiento analítico
2. Orientación a resultados
3. Proactividad e iniciativa
4. Mejora continua
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2
Job Description
Ottawa, ON
Contract
**Key Responsibilities:**
+ Assist with the development of broad Agile capabilities, establishing Agile principles, practices, and
+ discipline across the team
+ Drive ongoing and measurable improvement, removing waste, and impediments.
+ Assist the team with the delivery of outcomes and ensuring key Value Led Measures are reported weekly.
+ Assist the team with daily scrum, sprint planning, and retrospective meetings.
+ Support the leaders in applying Agile techniques for effective prioritization, pipeline management,
+ organizational structure, reporting, etc.
+ Provide support on presentations, planning, and stakeholder management.
+ Other related activities and deliverables, as require.
**Skills & Qualification**
+ Demonstrated experience and knowledge of Agile principles and practices in an IT department or organization.
+ Demonstrated experience with agile software code release teams.
**Experience:**
+ A minimum of five (5) years of recent demonstrated experience as an Agile Specialist in an IT environment
**Education:**
+ University degree or college diploma in computer science or a related field
**Preferred Qualifications:**
+ Professional Scrum Master (PSM)
+ Certified ScrumMaster (CSM
+ Agile Certified Professional (ICP)
+ Demonstrated experience with Commercial off the Shelf (COTS) applications delivery.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ( .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Contract
**Key Responsibilities:**
+ Assist with the development of broad Agile capabilities, establishing Agile principles, practices, and
+ discipline across the team
+ Drive ongoing and measurable improvement, removing waste, and impediments.
+ Assist the team with the delivery of outcomes and ensuring key Value Led Measures are reported weekly.
+ Assist the team with daily scrum, sprint planning, and retrospective meetings.
+ Support the leaders in applying Agile techniques for effective prioritization, pipeline management,
+ organizational structure, reporting, etc.
+ Provide support on presentations, planning, and stakeholder management.
+ Other related activities and deliverables, as require.
**Skills & Qualification**
+ Demonstrated experience and knowledge of Agile principles and practices in an IT department or organization.
+ Demonstrated experience with agile software code release teams.
**Experience:**
+ A minimum of five (5) years of recent demonstrated experience as an Agile Specialist in an IT environment
**Education:**
+ University degree or college diploma in computer science or a related field
**Preferred Qualifications:**
+ Professional Scrum Master (PSM)
+ Certified ScrumMaster (CSM
+ Agile Certified Professional (ICP)
+ Demonstrated experience with Commercial off the Shelf (COTS) applications delivery.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ( .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Is this job a match or a miss?
Apply Now
3
Job Description
About the Role Our client, a specialized transport company handling sensitive and high-value cargo, requires a Skilled Specialized Cargo Transport Specialist for their **Winnipeg, Manitoba** operations. This role involves meticulous planning and execution of transportation for unique or oversized items, ensuring absolute safety and security throughout transit. The specialist will be responsible for coordinating with clients, managing permits, liaising with regulatory bodies, and overseeing the logistics of complex transport projects. A deep understanding of transport regulations for specialized cargo, combined with excellent problem-solving skills, is essential. This position offers the chance to work on challenging and rewarding projects within the **Winnipeg** area, contributing to a company renowned for its expertise in handling delicate and critical shipments.
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4
Job Description
Office Experience - Mail Specialist (Toronto)
**The Opportunity**
Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.
If you have experience in Office and Mail Services and are looking for a new challenge, we would love to hear from you.
Zurich Canada is currently looking for an Office Experience, Mail Specialist to join our Office Experience team and support Mail, Imaging and Office services.
Reporting to AVP, Office Experience Manager, you will work as part of a 5-person team with primary responsibility for Mail and Imaging support in our Toronto Office. Applicants must have a strong customer service background and a desire to enhance the office experience through exception service and support. Strong PC skills and attention to detail are required.
This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters. This posting is for a new vacancy.
Zurich Canada uses artificial intelligence-enabled tools to support certain aspects of the recruitment process, including the initial review and screening of applications. Artificial intelligence is not the sole basis for candidate shortlisting or selection. All hiring decisions are reviewed and made by qualified hiring professionals.
Zurich follows a hybrid work model requiring three days per week of in-person presence, which may include time in the office or market-facing engagements.
**What you will do**
**Mail and Imaging Support:**
- Responsible for receiving, receipt and delivery of mail, following security protocols and monitoring equipment and supplies.
- Sorting of inbound mail into pre labelled mail bins
- Sort and research all unidentifiable mail
- Pick up and sort interoffice mail
- Pick up and process outbound mail and prepare for pick up
- Replenish postage meter utilizing the "Postage by Phone" process. Reconcile postage account monthly
- Outbound and inbound courier processing
- Incoming record storage/outgoing record storage picked up by request on an as-needed basis
- Coordinate records pick up by Iron Mountain
- Direct Iron Mountain shredding bin pick up
- Remove filled shredding bins and replace with empty bins as requested
- Scanning and printing projects as requested by business units
**Office Services:**
- Backfill for Reception and Office Services roles to cover breaks and absences
- Invoicing and administrative tasks, as assigned
- Office services support - vendor escort, general facilities tasks, printer maintenance, service calls, dishwasher support and meeting set ups.
- Switchboard coverage as required
**Job Qualifications - What you bring to the table**
- 1-3 years in Office, Mail or Admin experience
AND
- High school diploma
At Zurich Canada, we are committed to pay equity. We determine compensation based on objective criteria such as skills, experience, and internal equity. The salary range for this position is 39,000 - 45,000. This range reflects the expected pay for the role across Canada and may vary depending on factors like office location, specific responsibilities, and individual qualifications. As required by local law, Zurich provides in good faith a reasonable compensation range, but starting salaries may exceed this range based on a candidate's skills and experience.
**Our Culture**
- At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
- We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
- We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
- We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
- We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
- We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities.
- We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.
- We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.
**Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us. **
**About Us**
Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 650 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals' first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at .
A future with Zurich
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Only applicable for Canada: For Zurich Canada's commitment to diversity and accessibility pleaseclick here ( .If you would prefer to not receive future electronic messages from Zurich Insurance Company Ltd's recruitment management system, please email **your request to have your job profile deleted from the system** by clickinghere ( ) . Zurich Insurance Company Ltd 100 King St., W., Suite 5500, Toronto, ON, M5X 1C9. Disability / Veterans
**The Opportunity**
Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.
If you have experience in Office and Mail Services and are looking for a new challenge, we would love to hear from you.
Zurich Canada is currently looking for an Office Experience, Mail Specialist to join our Office Experience team and support Mail, Imaging and Office services.
Reporting to AVP, Office Experience Manager, you will work as part of a 5-person team with primary responsibility for Mail and Imaging support in our Toronto Office. Applicants must have a strong customer service background and a desire to enhance the office experience through exception service and support. Strong PC skills and attention to detail are required.
This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters. This posting is for a new vacancy.
Zurich Canada uses artificial intelligence-enabled tools to support certain aspects of the recruitment process, including the initial review and screening of applications. Artificial intelligence is not the sole basis for candidate shortlisting or selection. All hiring decisions are reviewed and made by qualified hiring professionals.
Zurich follows a hybrid work model requiring three days per week of in-person presence, which may include time in the office or market-facing engagements.
**What you will do**
**Mail and Imaging Support:**
- Responsible for receiving, receipt and delivery of mail, following security protocols and monitoring equipment and supplies.
- Sorting of inbound mail into pre labelled mail bins
- Sort and research all unidentifiable mail
- Pick up and sort interoffice mail
- Pick up and process outbound mail and prepare for pick up
- Replenish postage meter utilizing the "Postage by Phone" process. Reconcile postage account monthly
- Outbound and inbound courier processing
- Incoming record storage/outgoing record storage picked up by request on an as-needed basis
- Coordinate records pick up by Iron Mountain
- Direct Iron Mountain shredding bin pick up
- Remove filled shredding bins and replace with empty bins as requested
- Scanning and printing projects as requested by business units
**Office Services:**
- Backfill for Reception and Office Services roles to cover breaks and absences
- Invoicing and administrative tasks, as assigned
- Office services support - vendor escort, general facilities tasks, printer maintenance, service calls, dishwasher support and meeting set ups.
- Switchboard coverage as required
**Job Qualifications - What you bring to the table**
- 1-3 years in Office, Mail or Admin experience
AND
- High school diploma
At Zurich Canada, we are committed to pay equity. We determine compensation based on objective criteria such as skills, experience, and internal equity. The salary range for this position is 39,000 - 45,000. This range reflects the expected pay for the role across Canada and may vary depending on factors like office location, specific responsibilities, and individual qualifications. As required by local law, Zurich provides in good faith a reasonable compensation range, but starting salaries may exceed this range based on a candidate's skills and experience.
**Our Culture**
- At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
- We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
- We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
- We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
- We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
- We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities.
- We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.
- We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.
**Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us. **
**About Us**
Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 650 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals' first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at .
A future with Zurich
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Only applicable for Canada: For Zurich Canada's commitment to diversity and accessibility pleaseclick here ( .If you would prefer to not receive future electronic messages from Zurich Insurance Company Ltd's recruitment management system, please email **your request to have your job profile deleted from the system** by clickinghere ( ) . Zurich Insurance Company Ltd 100 King St., W., Suite 5500, Toronto, ON, M5X 1C9. Disability / Veterans
Is this job a match or a miss?
Apply Now
5
Senior Service Delivery Specialist, Enhanced Operations Service
Toronto
SAP
Posted 4 days ago
Job Viewed
Job Description
**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
Senior Service Delivery Specialist (SDS) plays a pivotal role within the SAP GCO - Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing customers' investments in SAP Global Cloud Operations. Operating as the primary point of contact for the TSMs with the delivery organization, SDS is tasked with keeping track of the activities processed by the delivery teams, ensuring activity plans are created together with the TSMs and CDMs and addressing the technical delivery challenges throughout the customer lifecycle. This role also involves collaborating with Customer Delivery Managers to ensure customer satisfaction through the delivery of quality services.
**What you'll do**
SDS acts as the interface for the EOS delivery team with the customer CDMs/TSMs, planning service requests and support throughout the request lifecycle.
- Possess a comprehensive understanding of the customer's business, goals, and challenges to offer innovative solutions and recommendations.
- Serve as an escalation point for technical issues related to the EOS customer landscape.
- SDS acts as the primary contact from the EOS delivery teams in the different service areas - Service Request Fulfilment, Incident Management, Event Management and Problem Management.- Solid hands-on experience with SAP technologies like SAP NetWeaver, Web Dispatcher, BusinessObjects solutions, Convergent Charging, Convergent Mediation, OpenText etc.
- Sound knowledge of Hyperscalers, networks, and virtual technologies, including load balancers and virtual machines.
- Solid expertise and hands-on experience in SAP Technologies and Products (SAP certification preferred).
- Proven ability to manage operational tasks, handle customer escalations, and drive process improvements.
- Ability to thrive in a high-pressure environment and consistently add value to customers and the organization.
- Extensive experience in collaborating with cross-cultural teams, both international and virtual, to achieve seamless project delivery.
- Collaborate with Product Development and support for roadmap, feature and bug fixes.
- Proficient in analytical and solution-oriented thinking.
- Excellent written and verbal communication skills in English.
**What you bring**
- Bachelor's degree or higher in Computer Science, Engineering, or Information Management
- 9 years of experience in the IT industry, with a primary focus on SAP technology (BASIS).
- Minimum of 5 years of experience in a technical role, with a demonstrated ability to manage a variety of SAP products running on SAP HANA/Sybase.
- Advanced technical background in Linux-based server operating systems
- Project management skills to efficiently handle customer projects and resolve issues would be a desirable skill
**Meet the team**
As a market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on-premise to cloud, desktop to mobile device, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
Within the Product Engineering (PE) board area, the mission of SAP Global Cloud Operations (GCO) organization is to pave the path for the future SAP by delivering end-to-end Managed services experience during a customer's cloud transformation journey. We strive to provide a spectrum of cloud deployment options for our customers with our infrastructure, our partners and through public cloud infrastructures.
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 145,000 - 195,000 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
Senior Service Delivery Specialist (SDS) plays a pivotal role within the SAP GCO - Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing customers' investments in SAP Global Cloud Operations. Operating as the primary point of contact for the TSMs with the delivery organization, SDS is tasked with keeping track of the activities processed by the delivery teams, ensuring activity plans are created together with the TSMs and CDMs and addressing the technical delivery challenges throughout the customer lifecycle. This role also involves collaborating with Customer Delivery Managers to ensure customer satisfaction through the delivery of quality services.
**What you'll do**
SDS acts as the interface for the EOS delivery team with the customer CDMs/TSMs, planning service requests and support throughout the request lifecycle.
- Possess a comprehensive understanding of the customer's business, goals, and challenges to offer innovative solutions and recommendations.
- Serve as an escalation point for technical issues related to the EOS customer landscape.
- SDS acts as the primary contact from the EOS delivery teams in the different service areas - Service Request Fulfilment, Incident Management, Event Management and Problem Management.- Solid hands-on experience with SAP technologies like SAP NetWeaver, Web Dispatcher, BusinessObjects solutions, Convergent Charging, Convergent Mediation, OpenText etc.
- Sound knowledge of Hyperscalers, networks, and virtual technologies, including load balancers and virtual machines.
- Solid expertise and hands-on experience in SAP Technologies and Products (SAP certification preferred).
- Proven ability to manage operational tasks, handle customer escalations, and drive process improvements.
- Ability to thrive in a high-pressure environment and consistently add value to customers and the organization.
- Extensive experience in collaborating with cross-cultural teams, both international and virtual, to achieve seamless project delivery.
- Collaborate with Product Development and support for roadmap, feature and bug fixes.
- Proficient in analytical and solution-oriented thinking.
- Excellent written and verbal communication skills in English.
**What you bring**
- Bachelor's degree or higher in Computer Science, Engineering, or Information Management
- 9 years of experience in the IT industry, with a primary focus on SAP technology (BASIS).
- Minimum of 5 years of experience in a technical role, with a demonstrated ability to manage a variety of SAP products running on SAP HANA/Sybase.
- Advanced technical background in Linux-based server operating systems
- Project management skills to efficiently handle customer projects and resolve issues would be a desirable skill
**Meet the team**
As a market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on-premise to cloud, desktop to mobile device, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
Within the Product Engineering (PE) board area, the mission of SAP Global Cloud Operations (GCO) organization is to pave the path for the future SAP by delivering end-to-end Managed services experience during a customer's cloud transformation journey. We strive to provide a spectrum of cloud deployment options for our customers with our infrastructure, our partners and through public cloud infrastructures.
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 145,000 - 195,000 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
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6
Job Description
About the Role Our client, a leading transporter of agricultural commodities, is seeking a specialized Agri-Product Bulk Transport Specialist to oversee operations in the **Regina, Saskatchewan** area. This role is critical for managing the logistics of bulk agricultural products, including grains, fertilizers, and feed. The specialist will be responsible for coordinating truck and rail transportation, ensuring product integrity, managing inventory movements, and complying with all relevant regulations for agricultural goods. A deep understanding of the agricultural sector and its unique transportation needs, combined with strong logistical planning skills, is essential. This position in **Regina** offers a significant opportunity to support Western Canada's vital agricultural industry by ensuring the efficient and safe transport of essential products.
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7
Hazardous Materials Transport Specialist - Winnipeg
R3B0C4 Winnipeg
Placements24
Posted 4 days ago
Job Viewed
Job Description
About the Role
Our client, a specialized chemical logistics company, is seeking a highly skilled and certified Hazardous Materials Transport Specialist to manage and oversee the safe and compliant transportation of dangerous goods in and around Winnipeg, Manitoba . This critical role involves ensuring all shipments adhere to stringent federal and provincial regulations, including TDG (Transportation of Dangerous Goods) regulations. The ideal candidate will have a deep understanding of hazardous materials classification, packaging, labeling, placarding, and emergency response procedures. This position requires a meticulous individual with a strong commitment to safety and a proven ability to manage complex logistics challenges. You will be the primary point of contact for all matters related to hazardous materials transport, working closely with drivers, regulatory bodies, and internal safety teams. The role is primarily based in Winnipeg, Manitoba , serving as a central hub for regional operations. This is an exceptional career opportunity for a safety-focused professional looking to contribute to a highly regulated and essential industry. Your expertise will be vital in maintaining our client's reputation for safety and reliability.
Key Responsibilities- Ensure all hazardous materials shipments originating from, passing through, or destined for Winnipeg comply with TDG regulations and other relevant legislation.
- Manage and maintain accurate shipping documentation, including manifests, shipping papers, and emergency response information.
- Oversee the correct classification, packaging, labeling, and placarding of hazardous materials according to regulatory requirements.
- Develop, implement, and enforce safe operating procedures for the handling and transport of dangerous goods.
- Conduct regular audits of transportation activities, documentation, and driver compliance related to hazardous materials.
- Coordinate with carriers and drivers to ensure they are properly trained, equipped, and licensed for transporting hazardous materials.
- Serve as the primary contact for emergency response incidents involving hazardous materials, coordinating with emergency services and company personnel.
- Provide training and guidance to staff involved in the handling and transportation of dangerous goods.
- Stay up-to-date with changes in TDG regulations and industry best practices, updating company policies and procedures accordingly.
- Investigate any incidents or non-compliance issues related to hazardous materials transport, implementing corrective and preventative actions.
- Liaise with regulatory agencies, such as Transport Canada, on matters related to hazardous materials transportation.
- Maintain records of training, inspections, and incident reports as required by regulations.
- Valid TDG (Transportation of Dangerous Goods) certification is mandatory.
- A minimum of 5 years of experience specifically in the transportation and handling of hazardous materials.
- Comprehensive knowledge of federal and provincial regulations governing the transportation of dangerous goods in Canada.
- Experience with different classes of hazardous materials and their specific transport requirements.
- Strong understanding of safety protocols, risk assessment, and emergency response procedures for hazmat incidents.
- Excellent analytical and problem-solving skills, with meticulous attention to detail.
- Proficiency in using relevant software for documentation, tracking, and compliance management.
- Strong communication and interpersonal skills, with the ability to effectively train and influence others.
- Ability to work independently and manage multiple responsibilities in a demanding environment.
- A valid driver's license and a clean driving record.
- Experience with compliance auditing and reporting is highly desirable.
- Residency or ability to work within the Winnipeg, Manitoba area is required.
Our client is committed to providing a safe and rewarding work environment. This role offers a competitive salary, excellent health, dental, and vision insurance coverage, and a group retirement savings plan. Employees receive ample paid vacation time, personal days, and recognized holidays. Opportunities for specialized training and professional development in hazmat compliance and logistics are readily available. Our client fosters a culture of safety first, with regular safety training and resources. You will work with a dedicated team of professionals who are passionate about safety and compliance. Access to advanced tools and technologies for managing hazardous materials transport is provided. Performance-based incentives may be available. Regular reviews and feedback sessions contribute to professional growth. This position offers the chance to be an expert in a critical and specialized field, ensuring public and environmental safety. Our client values its employees and invests in their long-term careers.
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8
Local Delivery Specialist - Appliance Transport
J8Y1B7 Gatineau
Placements24
Posted 2 days ago
Job Viewed
Job Description
About the Role
Our client, a leading retailer of home appliances and electronics, is seeking a skilled Local Delivery Specialist to join their team in **Gatineau, Quebec**. This role involves the safe and timely delivery and installation of large appliances to customer homes. The ideal candidate is physically fit, customer-service oriented, and possesses a valid driver's license with relevant experience. You will be responsible for handling products with care, ensuring accurate delivery, and providing a positive customer experience. This is a hands-on role that requires attention to detail and strong problem-solving abilities. If you are looking for a stable, full-time position with a reputable company in **Gatineau, Quebec**, that offers good compensation and a supportive environment, this opportunity is for you. Our client emphasizes quality service and customer satisfaction.
Key Responsibilities- Deliver and install home appliances and electronics to customer residences in the **Gatineau, Quebec** area.
- Safely operate a delivery truck and handle large, heavy items.
- Provide polite and professional customer service, answering basic product inquiries.
- Ensure correct delivery to the specified address and obtain necessary signatures.
- Inspect products before delivery to ensure they are free from damage.
- Perform basic installations and ensure the product is functioning correctly.
- Maintain the cleanliness and organization of the delivery vehicle.
- Adhere to all traffic laws and company safety policies.
- Report any delivery issues or customer concerns to management promptly.
- Manage delivery documentation and paperwork accurately.
- Valid Class 5 Driver's License with a clean driving record; Class 3 is an asset.
- Previous experience in delivery driving, appliance installation, or moving services is highly preferred.
- Familiarity with **Gatineau, Quebec** and surrounding areas.
- Must be physically capable of lifting and maneuvering heavy appliances (up to 100 lbs with assistance).
- Strong customer service and communication skills.
- Ability to work independently and as part of a small team.
- Reliable, punctual, and detail-oriented.
- Basic mechanical aptitude for installation tasks.
- High school diploma or equivalent.
- Fluency in French is mandatory; English proficiency is a strong asset.
Our client offers a competitive annual salary with potential for performance bonuses. Full-time employees are eligible for a benefits package including health and dental coverage. Opportunities for overtime are available. Our client provides comprehensive training on product installation and safe handling procedures. They maintain a fleet of modern, well-equipped delivery vehicles. Career development opportunities exist within the company, including lead delivery driver or supervisory roles. Our client fosters a positive and respectful workplace culture. Paid vacation and holidays are provided. This role offers steady employment in a customer-facing position within the **Gatineau** retail sector.
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9