What Workflow Automation Jobs are in Canada?

Appian Developer – Workflow Automation & IntegrationsLocation: Toronto, ONWork Model: Hybrid (3 days at office)Experience Required: 6–8 YearsRole DescriptionWe are seeking an experienced Appian Senior Developer to design, develop, and maintain enterprise-grade Appian applications supporting digital transformation initiatives. This role focuses on building scalable, high-performing solutions and collaborating with cross-functional teams to deliver efficient workflow automation and system integrations.Responsibilities• Design and develop Appian applications, interfaces, and workflows• Build and optimize business process models and case management solutions• Develop integrations with enterprise systems such as APIs, databases, and OnBase• Translate business requirements into technical designs and Appian solutions• Ensure performance optimization, scalability, and reliability of applications• Participate in Agile ceremonies including sprint planning, daily stand-ups, reviews, and retrospectives• Collaborate with architects, business analysts, and QA teams• Support testing activities including unit testing and UAT• Troubleshoot and resolve production issues and application defects• Follow development standards, governance, and best practices Skills• SailPoint

AI Automation Engineer – Integration, Workflow Automation & Data AnalyticsLocation: Montreal, QCWork Model: Hybrid (3 days per week in office)Required Skills• API Development & Integration Engineering• Workflow Automation (Power Automate or equivalent)• Data Analytics & Business Intelligence (BI)Job Summary• Design and implement scalable AI-driven automation solutions across enterprise systems.• Develop integrations, automation workflows, and data analytics solutions to enable data-driven decision-making.Key ResponsibilitiesIntegration Development & Engineering• Design, develop, and maintain APIs, connectors, and integration pipelines across internal and external systems.• Enable data exchange between enterprise applications, cloud platforms, and third-party tools.• Build and optimize ETL/ELT pipelines for automation and analytics use cases.• Ensure integrations are secure, scalable, and performant.• Troubleshoot and resolve integration issues while maintaining system reliability.Automation Development & Workflow Management• Design and implement automation workflows using Power Automate or equivalent platforms.• Develop automated solutions for notifications, approvals, exception handling, and business process orchestration.• Act as SME for workflow design and process optimization.• Collaborate with stakeholders to identify automation opportunities and streamline manual processes.• Monitor, maintain, and enhance automation workflows for efficiency and reliability.Data Analytics & Business Intelligence• Perform data mapping, transformation, and reconciliation across systems.• Develop dashboards and reports using BI tools such as Power BI or Tableau.• Enable real-time reporting for business and operational insights.• Ensure data quality, consistency, and accuracy across reporting systems.• Translate business requirements into analytical models and visualizations.

Description
Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers tens of thousands of businesses around the world!
Do you enjoy working on distributed systems and solving problems of consistency, durability, and availability? Are you interested in building a large-scale distributed system that runs on several thousands of nodes and can be resilient in different situations like infrastructure failures, network partitions, etc. to provide a seamless customer experience?
If so then come join Amazon Simple Workflow team (SWF) ! Amazon SWF is an orchestration service for building scalable distributed applications. Often an application consists of several different tasks to be performed in particular sequence controlled by a set of dynamic conditions. Amazon SWF makes it very easy for developers to architect and implement these tasks, run them in the cloud or on premise and coordinate their flow.
We're looking for engineers who bring fresh ideas from all areas, including distributed computing, large-scale system design, networking and data storage, security; the list goes on and is growing every day. As a software engineer, you'll be expected to develop best practices, refine operational procedures and constantly innovate proactively. You'll continuously identify areas of growth within the existing frameworks, tools and processes to develop further technical mechanisms to reduce waste and continuously improve. You'll collaborate with engineers throughout the company who are building the next big thing in cloud computing. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
Key job responsibilities
- Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.
- Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.
- Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.
- Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.
- Design and code the right solutions starting with broadly defined problems.
- Work in an agile environment to deliver high-quality software.
A day in the life
The challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in days or weeks, not years.
About the team
You'll work with engineers who bring diverse perspectives, share knowledge generously, and genuinely have each other's backs. We foster a culture of growth, inclusivity, and collaboration where everyone's ideas matter and the best solutions win.
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.
CAN, BC, Vancouver - 114,800.00 - 191,800.00 CAD annually

We are seeking a highly skilled and experienced Senior Workflow and Microservices Lead to join our dynamic team with, with a proven track record of successfully leading and delivering complex technology projects. The successful candidate will be instrumental in designing, developing, and maintaining robust, scalable, and secure applications using cutting edge technologies. This role requires a strong understanding of Client lifecycle management, KYC lifecycle, Workflow (Business Process Management BPMN, Case management CMN) and Rules (Decision model DMN, Business Rules engine BRE) practices, low code platforms contributing significantly to our core platforms and services.
**Responsibilities:**
+ Design, Develop, Automate, Test, Maintain, deploy highly effective, manageable, monitorable, configurable client lifecycle management workflows/Case focusing on KYC.
+ Work with COTS (Commercial off the shelf) SAAS systems.
+ Extensive architectural design, implementation, and evolution of workflow and rules solutions. Collaborate with cross-functional teams, including product owners, architects, and other engineers, to define, design, and ship new features.
+ Perform mandated code reviews and contribute to a culture of continuous improvement.
+ Integrate workflow with Citi's Internal systems using the tool's array of capabilities.
+ Embrace AI for Dev team and Operation efficiencies.
+ Extensive experience in building scalable, distributed, highly available systems that will handle millions of transactions.
+ Ability to find the cost effective yet scalable solutions for the firm.
+ Proficiency with unit tests, automation tests for development.
+ Meticulous in delivering testable, maintainable, scalable, configurable code
**Soft skills:**
+ Excellent problem-solving, analytical, negotiation skills.
+ Adaptive, Flexible, resilient, and committed to design-thinking, deliverables, application support and continuous learning in a rapidly evolving IT landscape.
+ Proactive approach to identifying and mitigating risks.
+ Excellent communication and interpersonal skills, with the ability to bridge technical and business teams.
**Qualifications:**
+ 6 + years of experience in system analysis and in programming of software applications
+ Experience in managing and implementing successful projects
+ Subject Matter Expert (SME) in at least one area of Applications Development
+ Ability to adjust priorities quickly as circumstances dictate
+ Demonstrated leadership and project management skills
+ Consistently demonstrates clear and concise written and verbal communication
+ Extensive experience in least 2 of these workflow engines: Pega, IBM BAW, Unqork, Outsystems.
+ Experience in Fenergo is added advantage.
+ Exposure to programming skills responsible for development of Services/APIs using Springboot, Java, TypeScript, Apache Camel, Kafka
+ Extensive experience with multiple DMN /BRE tools like Drools, IBM BAM, IBM ODM in configuring, managing, exposing, versioning rules and decisions
**Education:**
+ Bachelor's degree/University degree or equivalent experience
+ Master's degree preferred
+ Degree in computer science, Engineering, or a related technical field
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
**Additional nice to have skills:**
+ Extensive experience integrating the workflow solution with systems using various sync/async protocols.
+ Extensive Experience with life cycle management, building exception flows and troubleshooting of workflows and applications in live Production systems
+ Extensive Experience working with Oauth2, JWT, and HashiCorp Vault, Citi's COIN for advanced authentication and authorization mechanisms.
+ Extensive Experience in designing data models and integration with multiple modern databases.
+ Experience integrating with data analytics, monitoring, visualization tools.
+ Experience incorporating various AI technologies like co-pilot, Renovate, Delphyne and other agentic AI capabilities to measure, find efficiency in workflows and Operation work-load reduction.
+ Experience with Redis or equivalent for caching and performance optimization
+ Exposure to Api Gateways, Service Discovery and Distributed Tracing
+ Exposure to sanctions, compliance and KYC type of applications
+ Familiarity with DevOps Practices and containerization tools like Docker and
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**Job Family Group:**
Technology
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**Job Family:**
Applications Development
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**Time Type:**
Full time
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**Primary Location Full Time Salary Range:**
$120,800.00 - $170,800.00
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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**Automated Processing and AI**
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
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_This job opening is for an existing job vacancy._
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Description
Would you like to be part of a team that shapes how developers build, monitor, and manage workflows and event-driven applications across AWS?
The AWS Workflow Experience team owns the console experiences for AWS Step Functions, Amazon EventBridge, AWS Simple Workflow Service, and Lambda Durable Functions. These services are used by hundreds of thousands of customers - from startups to Fortune 500 enterprises - to orchestrate the workflows and processes that drive their business. Our mission is to make it easier for customers to build and operate workflows, and in doing so, make it easier to build cloud-native applications on AWS.
The ideal candidate is genuinely excited about technology, passionate about learning, and views every customer interaction as an opportunity to create an exceptional experience. You're comfortable working across the stack - building intuitive front-end experiences one day and designing the services that power them the next. You thrive in a fast-moving, startup-like environment where innovation is encouraged and ownership is expected.
Come build software that delights developers and has lasting impact on how modern applications are built in the world of serverless and workflow architectures.
Key job responsibilities
- Design, build, and operate features across the stack - from intuitive front-end experiences to the services and APIs that power them
- Own projects end-to-end: scoping, design, implementation, testing, deployment, and ongoing operational health
- Collaborate with UX designers, product managers, and partner teams to deliver features that delight developers
- Use data and customer feedback to identify opportunities and continuously improve the product experience
- Contribute to system architecture, operational excellence, and engineering best practices
A day in the life
The challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in days or weeks, not years.
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Experience in a broad range of software design approaches and common UX patterns.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.
CAN, BC, Vancouver - 114,800.00 - 191,800.00 CAD annually

**Work Schedule**
Other
**Environmental Conditions**
Office
**Job Description**
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
Join our collaborative sales team at Thermo Fisher Scientific and contribute as an Account Manager III. You will increase revenue and build lasting relationships with customers while representing our comprehensive portfolio of scientific products and services. Working in a supportive environment that values achievement and innovation, you'll help enable our customers to make the world healthier, cleaner and safer.
This role is selling our Olink products, responsible for developing and managing new and existing high-level customers within a mix of accounts, academia (clinicians, professors, etc.) and industry (Pharma/Biotech) & service labs (CROs). The position focuses on achieving short and long-term sales objectives by identifying customer needs and providing solutions to create a long-term partnership between the customer and Olink, PSX Division of ThermoFisher Scientific. We require scientific sales individuals who can communicate with customers at a well-informed and professional level offering them solutions to try and address their research questions related to understanding real-time biology, stratifying diseases, and developing drugs.
In this role, you will develop and implement strategic sales plans, manage key account relationships, and ensure customer satisfaction through consultative selling. You'll work with cross-functional teams to provide tailored solutions that meet customer needs while achieving sales targets. Through a combination of customer visits and virtual engagement, you'll serve as a trusted advisor to help customers advance their scientific goals. Manage accounts in Western Canada.
REQUIREMENTS:
- BS degree required, preferred Fields of Study: Life Sciences, Chemistry, Biology
Plus 5 years of work related experience, bench experience and sales in the laboratory scientific field strongly preferred.
- Technical knowledge and ability to understand customer applications and workflows
- Excellent communication, presentation and negotiation skills
- Demonstrated ability to build and maintain customer relationships at all levels
- Proficiency with CRM systems (preferably Salesforce) and MS Office suite
- Analytical and strategic planning capabilities
- Results-oriented with demonstrated success in achieving sales targets
- Ability to work both independently and collaboratively in a matrix environment
- Valid driver's license and ability to travel up to 50-75% within assigned territory
- Fluency in English required; additional languages beneficial
- Commitment to Thermo Fisher's core values of Integrity, Intensity, Innovation and Involvement
**Compensation**
The estimated annualized pay range for this position in British Columbia is $68,000.00-$110,000.00.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Description
The Workflows Go-To-Market (WGTM) team partners with Ads Sales leadership and Tech/Science organizations to drive seller efficiency through intuitive workflow design and through scaled adoption of AI-powered Sales tools. The team focuses on Sales workflow expertise, positioning of AI capabilities in the workflows, scaled enablement mechanisms, and comprehensive feedback collection to increase seller productivity and revenue impact across global Ads Sales organizations.
We are seeking a Sr. GTM Specialist to drive adoption of tools and AI capabilities within seller workflows across global Ads Sales teams. This role owns end-to-end workflow optimization, from mapping seller processes and identifying efficiency opportunities to building compelling positioning, executing scaled enablement programs, and synthesizing feedback into actionable product requirements. The ideal candidate combines deep Sales domain expertise with data-driven project management capabilities. You'll partner with Sales leadership, Tech, and Science organizations to increase seller productivity through AI-powered workflows, directly impacting how 3,000+ global sellers work daily with measurable revenue and productivity impact.
This role rewards entrepreneurial thinking, flexibility, detail-orientation, focused prioritization, enthusiasm, and comfort working across continents and time zones.
Key job responsibilities
1. Map and optimize end-to-end seller workflows: Analyze seller workflows to identify efficiency opportunities, recommend AI capabilities, and inform Tech and Science teams' requirements.
2. Build cohesive messaging: Create unified positioning for tools and AI capabilities within complete seller workflows, translating technical capabilities into clear productivity and revenue benefits that resonate with global Ads sales teams.
3. Design and execute scaled enablement programs: Lead quarterly launch events consolidating tool releases for 3,000+ sellers, develop self-service training content, and implement automated strategies using telemetry data to drive adoption among low-usage cohorts.
4. Collect and synthesize multi-channel feedback: Aggregate seller inputs through hackathons, Walk the Store events, Sales leader feedback, and data-driven feedback from adoption, translating insights into prioritized Tech/Product requirements.
5. Partner with Sales leadership and cross-functional teams to lead change management: Collaborate with Sales leaders globally to align adoption goals and manage relationships. Drive adoption of new AI-powered workflows to transform the ways sellers sell.
Basic Qualifications
- Bachelor's degree
- 10+ years of Go-To-Market, Business Development, Sales, or Consulting experience
- Experience with written and verbal communication and presentation
- Experience working with and influencing senior level stakeholders
- Strong analytical skills with demonstrated ability to interpret data and form actionable enablement strategies or feedback themes for Tech and Science teams
Preferred Qualifications
- MBA
- Knowledge of general AI tools
- Experience using Salesforce
- Experience creating and implementing large-scale programs
- Experience in building and driving adoption of new tools
- Experience identifying and improving business processes
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.
CAN, ON, Toronto - 111,300.00 - 185,800.00 CAD annually

Description
Amazon Managed Workflows for Apache Airflow (MWAA) is a managed orchestration service for Apache Airflow that makes it easier to set up and operate end-to-end data pipelines in the cloud at scale. If you share our passion for workflow orchestration at scale, innovative software development on server-less architecture and a commitment to contribute back to Apache Airflow open-source community, then we may just have a role for you.
We are looking for a software development manager to drive feature development for Amazon MWAA and contribute features to open-source Apache Airflow. You will help define technical direction, build/improve core Airflow components with the Apache Airflow community and produce high quality design/code. You will also drive operational excellence of a large-scale AWS service.
How do you know if you are a good fit for us? You are fascinated by the challenge of building innovative, global-scale software systems. You value the purposefulness and connect to customers in every action, decision and code delivered. You are inspired by difficult problems and by quickly finding solutions that will stand the test of time. You relish the opportunity to take active ownership for building and operating a service that delights customers. You have a passion for open-source software and relish the opportunity to engage and build software together with the Apache Airflow community.
Why do we believe that we are a good fit for you? You'll be part of a team with smart engineers who value empathy, inclusion and thought diversity. We set ourselves a high bar on people-first practices and we strive everyday to help each other and our customers to be successful. We embrace the spirit of community driven development and have a core tenet to make Airflow the best workflow orchestration offering for all Airflow users irrespective of whether they use the managed service or self deploy
Key job responsibilities
* Translate functional and technical requirements into detailed architecture, design and extensible code
* Technically lead a team of smart engineers on complex projects
* Be an advocate of industry best-practices to produce reliable, fault-torrent and dependable code
* Code and test complex system modules; develop and leverage frameworks to be effective and efficient
* Participate in architecture, design and code reviews to maintain our high development standards
* Own system architecture, scalability, reliability, and performance
* Collaborate and influence other teams to deliver and operate large scale, distributed services in the cloud
* Mentor other engineers, defining our challenging technical culture, and helping to build a fast-growing team
Basic Qualifications
- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
Preferred Qualifications
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.
CAN, BC, Vancouver - 171,400.00 - 286,200.00 CAD annually

**Introduction**
At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. With Confluent, data doesn't sit still. We put information in motion, streaming in near real time so organizations can react faster, build smarter, and deliver experiences as dynamic as the world around them.
**Your role and responsibilities**
The Cloud Reliability team at Confluent builds the infrastructure and tooling that keeps Confluent Cloud reliable, secure, and operable at scale. We build the systems that human operators and automated tools depend on to act on Confluent's compute environment, query infrastructure state, and automate remediation. Teams across Confluent rely on what we build to investigate incidents, run operational workflows, and enforce security protections across services.
We are looking for engineers with a passion for building and operating large-scale distributed systems in the cloud. This role provides an opportunity to work on complex infrastructure challenges across multiple domains, including distributed coordination, security and access control, workflow orchestration, and observability.
What You Will Do:
* Design, implement, and maintain highly scalable infrastructure and internal tooling.
* Engineer core software systems that empower organizational workflows, incident management, and automated troubleshooting.
* Solve complex distributed systems problems related to coordination, orchestration, and fault tolerance in massive environments.
* Optimize the availability, monitoring capabilities, and efficiency of mission-critical, Tier-0 services.
* Enhance system security through robust access management, adherence to least-privilege principles, and comprehensive auditing.
* Partner with cross-functional engineering teams to increase operational velocity and safety via advanced automation.
**Required technical and professional expertise**
* Deep technical foundation in distributed systems and cloud-scale infrastructure.
* Proven track record of developing and managing mission-critical, high-availability production environments.
* Advanced proficiency with Kubernetes and cloud-native architectural patterns.
* Fluency in Go or similar statically typed languages, with the ability to navigate a polyglot environment.
* Demonstrated initiative and analytical skills to thrive within a high-velocity organizational culture.
**Preferred technical and professional experience**
* Proven expertise across specialized domains, including distributed coordination, security protocols, workflow management, or performance optimization.
* Hands-on experience developing service-to-service infrastructure utilizing gRPC or service mesh technologies.
* Technical familiarity with functional programming paradigms, such as Elixir.
* Track record of building advanced workflow tooling for operational automation, including AI-driven systems.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.