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Customer Associate
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Job Description
We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously. You will have the ability to swiftly gain customer confidence and trust.
Responsibilities- Respond to customer inquiries via phone, email, and chat promptly and professionally
- Resolve customer issues efficiently, escalating to higher levels when necessary
- Maintain a high level of product and service knowledge to assist customers effectively
- Document customer interactions and feedback accurately in the CRM system
- Collaborate with team members and other departments to ensure consistent customer service
- Identify trends in customer inquiries and suggest improvements to processes and products
- Provide feedback to management on areas of improvement for the customer support function
- High school diploma or equivalent; a bachelor's degree is a plus
- Proven experience in a customer service role
- Excellent verbal and written communication skills
- Ability to handle stressful situations calmly and effectively
- Strong problem-solving skills
- Attention to detail and accuracy in documentation
- Proficiency with CRM software and Microsoft Office Suite
- A positive attitude and a passion for customer satisfaction
Paid Time Off and Holidays with Generous Company Discounts annually given.
Life Insurance
Employee Wellness and 401k plans.
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Executive Assistant
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Location: Remote (Canada)
Department: Executive / Administration
Reports To: CEO / Executive Leadership Team
About the Role
We are seeking a highly organized, proactive, and resourceful Executive Assistant to provide top-tier administrative support to our executive leadership team. This role requires exceptional communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced, dynamic environment. The ideal candidate is a trusted professional who can handle confidential information with discretion and thrives in a remote work setting.
Key Responsibilities
- Manage executive calendars, schedule meetings, and coordinate appointments across time zones.
- Handle correspondence, prepare reports, and draft professional communications.
- Organize and support virtual and in-person meetings, including agenda preparation and follow-ups.
- Coordinate travel arrangements and itineraries for executives as needed.
- Assist with expense tracking, invoices, and other administrative documentation.
- Maintain confidentiality and handle sensitive information with the highest integrity.
- Support project management by tracking deliverables, timelines, and priorities.
- Liaise with internal teams and external partners on behalf of executives.
- Prepare presentations, reports, and documentation for board or leadership meetings.
- Contribute to improving administrative processes and systems for efficiency.
Qualifications - Post-secondary education in Business Administration, Communications, or a related field.
- 1-5 years of experience as an Executive Assistant, Administrative Assistant, or similar role.
- Strong organizational and time-management skills with the ability to prioritize effectively.
- Excellent written and verbal communication skills.
- Proficient with Microsoft Office 365, Google Workspace, and virtual collaboration tools (Zoom, Slack, Teams, etc.).
- High level of professionalism, discretion, and judgment.
- Ability to work independently in a remote environment while staying highly responsive and reliable.
- Experience supporting multiple executives or departments is an asset.
What We Offer- Remote-first environment — work from anywhere in Canada.
- Competitive compensation and benefits package.
- Paid time off and flexible scheduling.
- Professional development and career advancement opportunities.
- A collaborative and supportive culture that values initiative and integrity.
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Digital Marketing Specialist
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Location: Remote (Canada)
Department: Marketing
Reports To: Marketing Manager / Director of Growth
About the Role
We are looking for a creative and data-driven Digital Marketing Specialist to join our remote team in Canada. In this role, you’ll plan, execute, and optimize multi-channel digital marketing campaigns that drive brand awareness, generate leads, and support business growth. You’ll work closely with content, design, and sales teams to deliver measurable results across digital platforms.
Key Responsibilities
- Plan and manage digital marketing campaigns across paid, owned, and earned channels (Google Ads, social media, email, SEO, etc.).
- Create, test, and optimize campaigns to improve ROI and conversion rates.
- Manage the company’s online presence, including social media, website updates, and landing pages.
- Conduct keyword research and implement SEO best practices to improve search rankings.
- Analyze marketing data to evaluate campaign performance and identify areas for improvement.
- Collaborate with internal teams to create compelling content, graphics, and messaging.
- Monitor digital trends and competitor activity to identify new opportunities.
- Report on campaign results, KPIs, and insights to stakeholders.
What We Offer- Fully remote work from anywhere in Canada.
- Competitive salary and performance-based bonuses.
- Comprehensive health and dental benefits.
- Paid vacation and flexible working hours.
- Ongoing training and professional development opportunities.
- Collaborative, innovative, and supportive work culture.
Qualifications - Bachelor’s degree in Marketing, Communications, Business, or a related field.
- 1-4 years of experience in digital marketing or performance marketing.
- Strong understanding of SEO, SEM, PPC, social media, and email marketing.
- Experience with Google Ads, Meta Ads Manager, LinkedIn Campaign Manager, or similar tools.
- Proficiency with analytics and reporting tools (Google Analytics, Google Tag Manager, Data Studio, etc.).
- Knowledge of CRM and marketing automation tools (HubSpot, Mailchimp, or similar).
- Excellent copywriting, communication, and analytical skills.
- Ability to work independently and manage multiple projects in a remote environment.
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Sales analysts
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Job Description
Location: Remote
Department: Sales / Revenue Operations
Reports To: Sales Manager / Director of Sales Strategy
We are seeking a detail-oriented and data-driven Sales Analyst to join our growing team. The ideal candidate will be responsible for analyzing sales data, forecasting trends, and providing actionable insights that support strategic decision-making. You’ll work closely with sales, marketing, finance, and operations teams to optimize performance and drive revenue growth.
Key Responsibilities
- Collect, organize, and analyze sales data from multiple sources (CRM, ERP, spreadsheets, etc.).
- Prepare regular sales performance reports and dashboards for management.
- Identify trends, patterns, and opportunities to improve sales processes and results.
- Develop and maintain sales forecasting models to support planning and budgeting.
- Collaborate with sales leadership to set targets, KPIs, and incentive programs.
- Evaluate pricing strategies, customer segmentation, and territory performance.
- Provide insights on product performance, market trends, and customer behavior.
- Support data integrity and accuracy within CRM and reporting systems.
- Present findings and recommendations to stakeholders in clear, actionable formats.
Qualifications- Bachelor’s degree in Business, Economics, Finance, Statistics, or a related field.
- 1-4 years of experience in sales analysis, business analytics, or a similar role.
- Strong proficiency in Excel (pivot tables, VLOOKUPs, charts) and data visualization tools (Tableau, Power BI, or similar).
- Experience working with CRM software (Salesforce, HubSpot, etc.) preferred.
- Excellent analytical, problem-solving, and communication skills.
- Ability to translate complex data into actionable business insights.
- Strong attention to detail and ability to manage multiple priorities.
benefits package, which includes:
• Medical, Dental, and Vision Insurance
• Life and Long-Term Disability Insurance
• Paid Time Off
• Paid Holidays and Vacation
• Tax-Deferred Annuity (403b, 401k)
• Tuition Assistance
• Comprehensive In-House Training Program
• Employee Assistance Program
• Relocation Allowance (for select positions)
• Sign-On Bonus
Eligibility for these benefits begins after one month of employment with the company.
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Travel Agent
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As a Travel Agent at CVS HEALTH, you will play a crucial role in creating unforgettable travel experiences for our customers. You will be responsible for planning and booking trips, providing expert advice on destinations, and ensuring seamless travel arrangements.
Responsibilities:- Assist customers in selecting and booking travel packages, flights, hotels, and other travel services
- Research destinations, attractions, and travel options to provide personalized recommendations
- Handle reservations, cancellations, and changes in travel plans efficiently
- Ensure compliance with all travel regulations and requirements
- Resolve any issues or complaints related to travel bookings
- Proven experience as a Travel Agent or similar role
- Excellent knowledge of travel booking systems and software
- Strong communication and customer service skills
- Attention to detail and ability to multitask
- Ability to work under pressure and meet tight deadlines
Joining our team as a Travel Agent at CVS HEALTH offers you the opportunity to work in a dynamic and fast-paced environment, where you can showcase your passion for travel and customer service. We provide competitive compensation, training opportunities, and a supportive work culture.
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Travel Nurse
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As a Travel Nurse at CVS Health, you will have the exciting opportunity to provide high-quality patient care while exploring different locations across the country. This role is perfect for nurses who are passionate about making a difference and enjoy new challenges.
Responsibilities:- Deliver exceptional patient care in various healthcare settings
- Collaborate with healthcare professionals to create treatment plans
- Administer medications and treatments as prescribed
- Monitor patient's condition and progress
- Educate patients and their families on healthcare practices
- Valid RN license in the state of practice
- Minimum of 2 years of nursing experience
- Strong clinical skills and knowledge
- Excellent communication and interpersonal abilities
- Ability to adapt to new environments and work independently
- Bachelor's degree in Nursing
- Certification in Basic Life Support (BLS)
- Experience in various healthcare settings
- Willingness to travel and work flexible hours
- Competitive salary and benefits package
- Opportunity to travel and explore new locations
- Professional growth and development opportunities
- Supportive work environment
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Healthcare Administrator
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Join our team at CVS HEALTH as a Moncton and play a vital role in ensuring the smooth operations of our company. This position offers a unique opportunity to contribute to our mission of improving health outcomes for our customers.
Responsibilities:- Manage inventory levels and ensure accurate stock counts
- Coordinate with suppliers and vendors to maintain supply chain efficiency
- Assist in organizing and overseeing distribution processes
- Monitor product quality and compliance with regulatory standards
- Collaborate with cross-functional teams to optimize operational processes
- Previous experience in inventory management or related field
- Strong organizational and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in MS Office and inventory management software
- Knowledge of supply chain principles and best practices
- Bachelor's degree in Business Administration or relevant field
- Certification in inventory management is a plus
- Proven track record of successful inventory control and optimization
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and inclusive work environment
- Employee discounts on CVS products and services
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Data Entry Clerk
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Job Description
We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory.
The company will rely on you for having accurate and updated data that are easily accessible through a digital database.
Responsibilities
Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
Type in data provided directly from customers
Create spreadsheets with large numbers of figures without mistakes
Verify data by comparing it to source documents
Update existing data
Retrieve data from the database or electronic files as requested
Perform regular backups to ensure data preservation
Sort and organize paperwork after entering data to ensure it is not lost
Requirements and skills
Proven experience as data entry clerk
Fast typing skills; Knowledge of touch typing system is strongly preferred
Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
Working knowledge of office equipment and computer hardware and peripheral devices
Basic understanding of databases
Good command of English both oral and written and customer service skills
Great attention to detail
High school degree or equivalent
Benefits:
-Paid Time Off and Holidays with Generous Company Discounts annually given.
-Life Insurance
-Employee Wellness and 401k plans
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Customer Care
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As a Customer Care Representative at CVS HEALTH, you will play a crucial role in ensuring customer satisfaction and loyalty. You will be the first point of contact for our customers, providing exceptional service and support.
Responsibilities:- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner
- Provide product information and assistance with orders
- Maintain accurate records of customer interactions and transactions
- Collaborate with other departments to ensure customer needs are met
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize in a fast-paced environment
- Previous customer service experience is a plus
- Proficiency in Microsoft Office and CRM software
- High school diploma or equivalent
- Customer service certification is a plus
- Flexible schedule to accommodate shifts
Joining CVS HEALTH as a Customer Care Representative offers a competitive salary, opportunities for career growth, and a supportive work environment. We value our employees and provide comprehensive benefits packages.
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File Clerk
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As a File Clerk at CVS HEALTH, you will play a crucial role in maintaining organized and efficient filing systems. Your attention to detail and organizational skills will ensure that important documents are stored and retrieved accurately.
Responsibilities:- Sort and file documents according to established filing systems
- Retrieve files as needed for various departments
- Scan and digitize paper documents for electronic storage
- Perform regular audits to ensure accuracy of filing systems
- Assist with document retrieval requests from internal and external stakeholders
- High school diploma or equivalent
- Prior experience in a similar role preferred
- Strong organizational skills and attention to detail
- Proficiency in basic computer skills
- Ability to work independently and prioritize tasks
Joining CVS HEALTH as a File Clerk offers the opportunity to be part of a dynamic team dedicated to improving the health and well-being of our communities. In addition to competitive pay, we offer a range of benefits including healthcare coverage, retirement savings plans, and career development opportunities.
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