13,091 Human Resources jobs in Canada

Job Description

We are seeking a dedicated and professional Customer Service and Support Representative to join our team. This role is responsible for delivering exceptional customer service by addressing inquiries, resolving issues, and providing accurate information about products and services. The ideal candidate will be empathetic, solution-oriented, and committed to enhancing customer satisfaction.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, chat, or in-person.
• Provide accurate information regarding products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring follow-up until resolution.
• Maintain detailed and accurate records of customer interactions using CRM systems.
• Assist customers with account management, product usage, and troubleshooting.
• Escalate complex issues to supervisors or specialized teams when necessary.
• Support team members in delivering consistent and high-quality service.
• Contribute to achieving customer satisfaction, retention, and service-level goals.

Required Skills & Qualifications:

• Strong communication and active listening skills.
• Excellent problem-solving and conflict-resolution abilities.
• Patience, empathy, and professionalism in all customer interactions.
• Ability to multitask, prioritize, and work efficiently under pressure.
• Proficiency in Microsoft Office Suite and customer support/CRM tools.
• Team-oriented with strong interpersonal skills.

Education & Experience Requirements:

• High school diploma or equivalent required; Bachelor’s degree in Business, Communications, or related field preferred.
• 1–3 years of experience in customer service, support, or related roles.
• Experience with helpdesk software, ticketing systems, or CRM platforms is advantageous.

Work Environment & Working Information:

• The role may be office-based, remote, or hybrid depending on company policy.
• Standard working hours are 40 hours per week , Monday to Friday, with potential for flexible or shift work.
• Fast-paced environment with opportunities to interact directly with customers and support multiple teams.

we’re dedicated to building a unified workforce of the brightest and most collaborative minds in the industry. Join us to discover a future of opportunities.

About the Role:

We’re hiring an experienced HR Administrative Assistant to support core HR functions with precision, urgency, and professionalism. This role is ideal for someone who’s spent a few years in HR support and is ready to take ownership of on-boarding, payroll prep, and systems reporting. You’ll be a key player in keeping our people operations organized and efficient.

Key Responsibilities:

Manage end-to-end on-boarding logistics for new hires, including document collection, system setup, and orientation support

Prepare, review, and validate payroll data in coordination with HR and Finance

Maintain and update employee records across HR systems.

Generate recurring and ad hoc reports from HRIS and payroll systems

Track and follow up on compliance tasks, including training and documentation requirements

Serve as the first point of contact for employee inquiries regarding policies, benefits, and general HR processes

Support administrative tasks tied to performance reviews, off boarding, and internal HR initiatives

Our growing company is searching for experienced candidates for the position of training & development specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.

Responsibilities for training & development specialist

• Functions as a subject matter expert in at least one line of business and creates and updates training curriculum as needed
• Create and records, reports and other documentation of training activities
• Represent the Training team in meetings with business partners, leadership and project teams
• Function as a performance consultant, collaborating with Process and Operations to perform needs assessment and recommend training solutions
• Compliance Wire administrator, particularly in course and qualification creation and course follow-up
• Reviews, updates, and enhances training materials (i.e., reference handbooks, departmental forms, training documentation, ) to ensure effectiveness of training
• Analyzes course evaluations in order to judge the effectiveness of training sessions and to implement suggestions for improvements
• Delivers required training programs to internal customers in a classroom setting
• Mentors Subject Matter Experts regarding training delivery and effectiveness
• Ability to perform needs assessments, develop training objectives

Qualifications for training & development specialist

• Ability to facilitate training and speak effectively before both groups and individuals
• Adaptable and innovative in design and execution of programs, processes and solutions
• Requires a Bachelors degree in in Human Resources, Organizational Development or a related discipline and ten or more years of progressive professional experience in a Human Resources department
• Ability to design and develop content for multiple courses across multiple develop methods such as eLearning, Instructor-Led, Virtual Classroom Training, without supervision
• Strong organizational skills to ensure the right people complete the right training
• Ability to learn power plant systems, maintenance and operation

Company Overview:

We are seeking a highly organized and detail-oriented Data Entry Clerk to join our growing team. This role is crucial for maintaining accurate records and ensuring smooth data management within our systems. If you are fast, accurate, and reliable with data input, we’d love to hear from you.

Job Responsibilities:

• Input and update data accurately into databases, spreadsheets, and company systems.
• Verify accuracy of data before entering it into systems.
• Maintain and update filing systems for paper and electronic documents.
• Review data for errors, inconsistencies, or incomplete information.
• Conduct regular data audits and generate reports as required.
• Retrieve data from the database or electronic files as requested.
• Respond to requests for information and access relevant files.
• Maintain confidentiality of sensitive information.
• Communicate with internal departments to verify or clarify data.
• Assist with general administrative tasks as needed.

Qualifications:

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Proven experience as a data entry clerk or similar position is an advantage.
• Familiarity with administrative duties and office procedures.
• Strong knowledge of Microsoft Office Suite (especially Excel and Word).
• Experience using data entry software or ERP systems is a plus.
• Typing speed of at least 50 WPM with a high level of accuracy.

Key Skills:

• Excellent attention to detail and accuracy.
• Fast and accurate typing skills.
• Strong organizational and time management abilities.
• Ability to handle confidential information with integrity.
• Good communication skills, both written and verbal.
• Self-motivated with the ability to work independently or as part of a team.
• Problem-solving skills and the ability to spot data inconsistencies.
• Basic understanding of databases and spreadsheets.

Working Conditions:

• Remote environment, depending on company setup.
• Regular working hours, with occasional overtime during peak periods.
• Requires long periods of sitting and working at a computer.

Compensation and Benefits:

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off

• • Professional development opportunities

We are seeking a highly motivated and detail-oriented Remote Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent customer service to our clients through various communication channels. This remote position offers the flexibility to work from home while still making a positive impact on our customers.

• Respond to customer inquiries and resolve issues in a timely manner
• Provide product information and assistance to customers
• Process orders, returns, and exchanges accurately
• Maintain customer records and update information as needed
• Collaborate with team members to improve customer service processes

• Excellent communication skills, both written and verbal
• Strong problem-solving abilities and attention to detail
• Previous customer service experience preferred
• Ability to work independently and manage time effectively
• Proficiency in Microsoft Office and CRM software

• High school diploma or equivalent
• 1-2 years of customer service experience
• Experience working remotely is a plus

If you are passionate about providing exceptional customer service and thrive in a remote work environment, we want to hear from you! Apply now to join our team as a Remote Customer Service Representative.

Job Title

Customer Service Representative

Job Overview

As a Customer Service Representative at US Pharmacy Group, you will play a vital role in ensuring the satisfaction and well-being of our customers. You will be the first point of contact for clients seeking assistance with their pharmaceutical needs, providing exceptional service and support while upholding our commitment to healthcare excellence.

Key Responsibilities

• Respond promptly to customer inquiries via phone, email, and in-person regarding prescriptions, product information, and service-related issues.
• Assist customers in navigating their insurance benefits, ensuring clarity in medication coverage and payment options.
• Maintain accurate customer records and documentation of interactions, concerns, and resolutions.
• Educate customers on pharmacy services, including medication management, refill processes, and health programs.
• Work collaboratively with the pharmacy team to resolve discrepancies and enhance customer experiences.

Required Skills and Qualifications

• High school diploma or equivalent; some college coursework in healthcare or customer service is preferred.
• Proven experience in customer service, preferably in a healthcare or pharmacy setting.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to handle sensitive information in a confidential and professional manner.
• Proficiency in using pharmacy software and Microsoft Office Suite.

Preferred Skills

• Familiarity with insurance policies and billing practices.
• Knowledge of medication therapies and pharmaceutical terminology.
• Bilingual (Spanish/English) skills are a plus.
• Previous experience in a retail pharmacy environment.

Working Conditions

The Customer Service Representative role is primarily office-based, with a dynamic environment focused on teamwork and customer interactions. You may be required to work flexible hours, including evenings and weekends, to meet customer needs. The position involves prolonged periods of computer use and communication over the phone.

A Customer Service Representative is responsible for providing assistance, information, and support to customers regarding products or services. Their duties include answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Customer Service Representatives often handle incoming calls, emails, or chat inquiries, maintain accurate records of customer interactions, and may also process orders or provide product recommendations. Strong communication skills, empathy, and the ability to navigate customer service platforms are essential for success in this role, as Customer Service Representatives serve as the frontline of support for the organization.

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Determine charges for services requested, collect deposits or payments, or arrange for billing.
• Refer unresolved customer grievances to designated departments for further investigation.
• Review insurance policy terms to determine whether a particular loss is covered by insurance.
• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
• Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
• Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.

• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking:  Talking to others to convey information effectively.
• Service Orientation:  Actively looking for ways to help people.
• Persuasion:  Persuading others to change their minds or behavior.
• Reading Comprehension:  Understanding written sentences and paragraphs in work related documents.
• Critical Thinking:  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Writing: Communicating effectively in writing as appropriate for the needs of the audience.
• Coordination:  Adjusting actions in relation to others' actions.
• Social Perceptiveness:  Being aware of others' reactions and understanding why they react as they do.
• Negotiation:  Bringing others together and trying to reconcile differences.

We are seeking a motivated and customer-focused Remote Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent customer service and support to our clients via phone, email, and chat. This role offers the flexibility of working remotely from the comfort of your own home.

• Respond to customer inquiries and resolve issues in a timely and professional manner
• Provide product information and assistance to customers
• Process orders, returns, and exchanges
• Assist customers with account maintenance and troubleshooting
• Escalate complex issues to the appropriate department for resolution

• Excellent communication skills, both written and verbal
• Strong problem-solving abilities
• Ability to work independently and efficiently in a remote environment
• Previous customer service experience is a plus
• Proficiency in Microsoft Office and CRM software

• Customer-focused mindset
• Attention to detail
• Ability to multitask and prioritize workload
• Adaptability and flexibility

• 1-2 years of customer service experience preferred
• Experience working remotely is a plus

We are seeking a Remote Customer Service Representative to join our dynamic team in the Accounting industry. In this role, you will be responsible for providing exceptional customer service to our clients while working remotely. If you have excellent communication skills, a passion for helping others, and the ability to work independently, we want to hear from you!

• Respond to customer inquiries via phone, email, and chat
• Provide product information, pricing, and availability
• Resolve customer complaints and issues in a timely and professional manner
• Process orders, returns, and exchanges
• Update customer accounts and maintain accurate records

• Excellent communication skills, both written and verbal
• Ability to multitask and prioritize in a fast-paced environment
• High school diploma or equivalent
• 1+ years of customer service experience
• Excellent communication skills, both written and verbal
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills
• Proficiency in Microsoft Office and CRM software