474 Onboarding jobs in Canada
Onboarding Specialist, Human Resources
Posted today
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Job Description
Job Description
Primary Purpose
The HR Onboarding Specialist is responsible for managing and executing the end-to-end onboarding experience for new employees, ensuring a seamless transition into the organization. Serving as the primary point of contact for candidates, hiring managers, and HR stakeholders, the incumbent provides operational excellence and process consistency across onboarding and related HR activities. The role integrates both onboarding coordination and HR support functions to deliver positive and engaging employee experience, improve efficiency, and ensure compliance with company policies and employment laws.
Key Accountabilities
Onboarding Program Facilitation
- Facilitate the onboarding process from pre-hire until first day, ensuring all tasks and requirements are completed accurately and on time.
- Ensure completion of new hire paperwork, work permit verification, tax form collection (federal/provincial), benefits enrollment, and compliance documentation.
- Develop and maintain standardized onboarding program material that align with organizational values, culture, and business objectives.
- Ensure timely setup of IT access, and hardware/software by collaborating with IT and other stakeholders.
- Track employee referrals and verify that new hires meet the 90-day service requirement for eligibility.
- Assist with compliance training completion and collection of required documentation.
- Coordinate orientation sessions and facilitate introductions to company culture, policies, and resources.
- Ensure compliance with all processes, maintaining a high-level of confidentiality at all times.
Employee Experience & Engagement
- Act as the primary point of contact for new hires, addressing questions and providing resources to ensure a positive and professional onboarding journey.
- Communicate employee perks and purchase plans and assist with enrollment.
- Prepare and distribute onboarding kits, welcome gifts, and communication regarding agendas, equipment, access, dress code, parking, employee perks, and benefits.
HR Support & Administration
- Monitor contract expiration dates and prepare contract extension letters as required.
- Draft and distribute retirement and service recognition letters.
- Maintain hourly employee information through HR systems (e.g., Kronos, SharePoint).
- Assist with HR audits and ensure onboarding files are accurate, up to date, and compliant with internal policies and external regulations.
Continuous Improvement
- Evaluate onboarding effectiveness using employee feedback and HR metrics; recommend improvements to enhance scalability and consistency.
- Research best practices to propose innovative solutions for onboarding and engagement.
- Acting as a subject matter expert and making recommendations on how to improve process efficiency and improvements.
- Support process documentation by developing and maintaining standard operating procedures (SOPs) related to onboarding.
- Partner with HR leadership to align onboarding with broader HR strategies and workforce planning. Identifying innovative and creative new ways to onboard new employees/reach a more scalable and measurable onboarding experience.
- Leverage onboarding software and checklists to track status and ensure completeness of pre-hire and Day 1 tasks
- Other tasks/duties as assigned.
Required Qualifications
Education
- Bachelor's degree in human resources, business administration, or a related field
Experience
- Minimum 3 years of HR experience, preferably in a supporting role and within a unionized environment
- Experience managing HR documentation, HRIS/ATS systems, and supporting compliance.
- Experience facilitating orientation or employee engagement sessions preferred.
Knowledge/Skills/Abilities
- Strong knowledge of onboarding best practices, HR policies, and employment law compliance.
- Excellent written and verbal communication skills, with ability to design professionalized materials and deliver presentations.
- Strong organizational skills and attention to detail, with ability to manage multiple priorities and deadlines.
- Ability to build rapport and collaborate effectively with employees, managers, and HR stakeholders.
- Problem-solving and continuous improvement mindset, with ability to work independently.
- Proficiency in Microsoft Office Suite, HRIS, applicant tracking systems (e.g., UKG), and collaboration platforms.
Nature and Scope
- Impact: Deliver a positive onboarding experience that directly supports employee engagement, retention, and productivity.
- Contacts: Frequent interaction with new hires, hiring managers, HR stakeholders, external vendors, and IT partners.
- Leadership / Level of Responsibility: Ability to work independently without supervision and consult with Manager as needed. No direct reports.
- Freedom to Act / Decision-Making Authority: Limited; responsible for compliance and process adherence; consults with Manager as required.
- Physical and Sensory Demands: Attention to detail, active listening, and strong communication.
- Working Environment: Deadline-driven, compliance-focused environment; Office-based, with the option to work remotely on a hybrid basis where business needs allow, frequently operate standard office equipment, such as phones and computers.
Atlantic Packaging is dedicated to fostering an inclusive environment where all colleagues and customers feel valued and supported. We are committed to developing our team to reflect the diversity of our communities in which we live and work and seek applicants with a wide range of abilities. Accommodations for persons with disabilities required during the recruitment process are available upon request.
Human Resources Administrator - Recruitment/Onboarding (12 Months - MAT Leave)
Posted 3 days ago
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Job Description
This position is for a Maternity Leave coverage. The length of the MAT Leave contract is currently set for 12 months, but may be extended further if required. Position is looking to be filled immediately to support training of new hire prior to Maternity Leave start.
The Human Resources Administrator supports the strategic goals of the company within all areas of Human Resources.
2.0 NATURE AND SCOPE OF POSITION
Internally, the Human Resources Administrator provides information to, and gets information from, all levels within the organization. The position may interact with external contacts such as recruiting agencies, training providers, payroll providers, group benefits and pension plan carriers, and government agencies.
The Human Resources Administrator has limited and moderate freedom to act within generally established guidelines in order to accomplish human resources related tasks. Generally, this position will resolve most issues as agreed to and discussed with the Human Resources Team.
3.0 QUALIFICATIONS
Education: Completion of a post secondary education in Human Resources Management, or similar, is required. Completion or enrollment in the Canadian Human Resources Professional (CHRP) designation is considered an asset.
Knowledge and Skills: The incumbent must have a thorough knowledge and strong understanding of all related legislations and regulations within the Employment Standards Act, Human Rights Code, Occupational Health and Safety Act, and all other applicable legislations and regulations. Strong computer skills in Microsoft Office are required and previous exposure to an HRIS is an asset. Strong organizational and interpersonal skills are required in order to balance multiple priorities and problem-solve issues with PWO personnel.
Communication Skills: Strong oral and written communication skills are required. The incumbent must communicate within all levels of the organization, as well as with many external contacts including recruiting agencies, benefit providers, government agencies, and etc.
Nature and Length of Experience: At least two years of experience in a similar position in an automotive manufacturing environment is preferred.
4.0 RESPONSIBILITIES
1. Responsible for the recruitment and selection process for all open positions within the company, including but not limited to prescreening, interviews, reference/background checks.
2. Completes the onboarding process for new hires including setting up the new hires within the HRIS system, completing related documentation, and conducting orientation.
3. Prepares all required paperwork for any positional and/or shift changes within the organization.
4. Maintains employee personnel files ensuring all documents are digitally filed, accurate, and current.
5. Supports with various HR Administrative tasks, including but not limited to performance reviews, training schedules, manpower reports, disciplines, tracking and following-up for various processes and logs, minute taking for JHSC / Employee Representative Meetings, preparation of PPT slides for HR presentations.
6. Monitors survey material in order to determine competitiveness of current compensation program.
7. Writes and updates job descriptions to ensure accuracy of the position requirements.
8. Performs work in a conscientious, accurate, professional, and courteous manner.
9. Efficient use of electronic data collection software.
10. Performs all duties within the 5S standards.
11. Follows and performs to the processes and instructions outlined in the Process House that are applicable to the department.
12. Compliance to all company HR policies and procedures.
13. Responsible for working safely, complying with safety policies and procedures, and wearing personal protective equipment (PPE) required in the designated areas as per company policy.
14. Responsible for working safely and keeping a safe work area for themselves and fellow employees. Reporting any unsafe working conditions, practices, and work-related injuries immediately to his/her Director.
15. Any other job-related duties characteristic to the position, as may be assigned from time to time by the Human Resources Director and management team.
5.0 ENVIRONMENTAL CLAUSE
We are dedicated to promoting sustainability and reducing our environmental impact through our ISO certifications and 5S manufacturing mentality. Our commitment to environmental stewardship is reflected in our processes, encouraging efficiency and waste reduction. All employees are expected to, and will be held accountable for contributing to our green initiatives by practicing eco-friendly behaviours and actively participating in continuous improvement efforts. Together we strive to maintain a clean, organized and efficient workplace that prioritizes sustainability and fosters a culture of environmental responsibility.
Pay: CA$45,000.00 - CA$60,000.00 per year
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Benefits:
- Casual dress
- Company events
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Wellness program
Ability to commute/relocate:
- Kitchener, ON N2R 1G7: reliably commute or plan to relocate before starting work (preferred)
PWO Canada INC. values diversity in our workforce, as well as in our customers, suppliers, and others. We provide equal employment opportunities for all applicants and employees and do not discriminate on the basis of race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, a record of offenses, marital status, family status, disability or any other characteristic protected by local law.
PWO Canada INC. welcomes and encourages applications from everyone. Accommodations may available upon request for candidates taking part in all aspects of the selection process. If you would like to request a specific accommodation because of a disability or a medical need, please advise the Recruiter or Human Resources Associate when you are selected to participate in the recruitment process.
Human Resources Administrator - Recruitment/Onboarding (12 Months - MAT Leave)
Posted 3 days ago
Job Viewed
Job Description
This position is for a Maternity Leave coverage. The length of the MAT Leave contract is currently set for 12 months, but may be extended further if required. Position is looking to be filled immediately to support training of new hire prior to Maternity Leave start.
The Human Resources Administrator supports the strategic goals of the company within all areas of Human Resources.
2.0 NATURE AND SCOPE OF POSITION
Internally, the Human Resources Administrator provides information to, and gets information from, all levels within the organization. The position may interact with external contacts such as recruiting agencies, training providers, payroll providers, group benefits and pension plan carriers, and government agencies.
The Human Resources Administrator has limited and moderate freedom to act within generally established guidelines in order to accomplish human resources related tasks. Generally, this position will resolve most issues as agreed to and discussed with the Human Resources Team.
3.0 QUALIFICATIONS
Education: Completion of a post secondary education in Human Resources Management, or similar, is required. Completion or enrollment in the Canadian Human Resources Professional (CHRP) designation is considered an asset.
Knowledge and Skills: The incumbent must have a thorough knowledge and strong understanding of all related legislations and regulations within the Employment Standards Act, Human Rights Code, Occupational Health and Safety Act, and all other applicable legislations and regulations. Strong computer skills in Microsoft Office are required and previous exposure to an HRIS is an asset. Strong organizational and interpersonal skills are required in order to balance multiple priorities and problem-solve issues with PWO personnel.
Communication Skills: Strong oral and written communication skills are required. The incumbent must communicate within all levels of the organization, as well as with many external contacts including recruiting agencies, benefit providers, government agencies, and etc.
Nature and Length of Experience: At least two years of experience in a similar position in an automotive manufacturing environment is preferred.
4.0 RESPONSIBILITIES
1. Responsible for the recruitment and selection process for all open positions within the company, including but not limited to prescreening, interviews, reference/background checks.
2. Completes the onboarding process for new hires including setting up the new hires within the HRIS system, completing related documentation, and conducting orientation.
3. Prepares all required paperwork for any positional and/or shift changes within the organization.
4. Maintains employee personnel files ensuring all documents are digitally filed, accurate, and current.
5. Supports with various HR Administrative tasks, including but not limited to performance reviews, training schedules, manpower reports, disciplines, tracking and following-up for various processes and logs, minute taking for JHSC / Employee Representative Meetings, preparation of PPT slides for HR presentations.
6. Monitors survey material in order to determine competitiveness of current compensation program.
7. Writes and updates job descriptions to ensure accuracy of the position requirements.
8. Performs work in a conscientious, accurate, professional, and courteous manner.
9. Efficient use of electronic data collection software.
10. Performs all duties within the 5S standards.
11. Follows and performs to the processes and instructions outlined in the Process House that are applicable to the department.
12. Compliance to all company HR policies and procedures.
13. Responsible for working safely, complying with safety policies and procedures, and wearing personal protective equipment (PPE) required in the designated areas as per company policy.
14. Responsible for working safely and keeping a safe work area for themselves and fellow employees. Reporting any unsafe working conditions, practices, and work-related injuries immediately to his/her Director.
15. Any other job-related duties characteristic to the position, as may be assigned from time to time by the Human Resources Director and management team.
5.0 ENVIRONMENTAL CLAUSE
We are dedicated to promoting sustainability and reducing our environmental impact through our ISO certifications and 5S manufacturing mentality. Our commitment to environmental stewardship is reflected in our processes, encouraging efficiency and waste reduction. All employees are expected to, and will be held accountable for contributing to our green initiatives by practicing eco-friendly behaviours and actively participating in continuous improvement efforts. Together we strive to maintain a clean, organized and efficient workplace that prioritizes sustainability and fosters a culture of environmental responsibility.
Pay: CA$45,000.00 - CA$60,000.00 per year
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Benefits:
- Casual dress
- Company events
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Wellness program
Ability to commute/relocate:
- Kitchener, ON N2R 1G7: reliably commute or plan to relocate before starting work (preferred)
PWO Canada INC. values diversity in our workforce, as well as in our customers, suppliers, and others. We provide equal employment opportunities for all applicants and employees and do not discriminate on the basis of race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, a record of offenses, marital status, family status, disability or any other characteristic protected by local law.
PWO Canada INC. welcomes and encourages applications from everyone. Accommodations may available upon request for candidates taking part in all aspects of the selection process. If you would like to request a specific accommodation because of a disability or a medical need, please advise the Recruiter or Human Resources Associate when you are selected to participate in the recruitment process.
Onboarding Specialist
Posted today
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Job Description
Company Overview
Lawlabs Inc. is a pioneering company in the legal technology sector, dedicated to transforming the property closing experience for lawyers and clerks. Our mission is to streamline and optimize the conveyancing process, ensuring it meets the evolving needs of legal professionals while upholding our core values of trust, integrity, and delivering a world-class product.
Summary:
As an Onboarding Specialist, you are responsible for developing and delivering high-quality training sessions to ensure the successful onboarding and continued success of new clients. This role requires a blend of training expertise, client relationship management, and collaboration with internal teams to drive product adoption and long-term client satisfaction. You will lead virtual and in-person training sessions, design tailored learning experiences to meet specific client needs, and monitor client progress throughout the sales cycle (first 8 files).
Role Responsibilities:
Training:
- Develop and deliver engaging trainings for new clients, both virtually and in person, tailored to their specific sales needs.
- Facilitate webinars and one-on-one training sessions to enhance new client retention and usage of the software.
- In collaboration with Customer Success and Marketing teams, supporting the creation of comprehensive training materials as needed including PPT presentations.
- Collaborate with Account Executives in the onboarding process for new clients to ensure streamlined and effective onboarding.
- Pursuing professional development opportunities to enhance training skills and industry knowledge.
Account Management:
- Develop and nurture relationships with new clients to promote retention, including follow-ups after their initial training sessions. Leverage training and outreach efforts to enhance these connections, driving both sales and long-term loyalty.
- Assist clients in overcoming obstacles to successfully close deals (reach 8 files).
- Collaborate with the sales team to align training initiatives with overall sales strategies.
- Reporting any in-app issues, feedback, client requests, or clean-up items to the Development Team.
Performance Tracking:
- Monitor client progress throughout the sales cycle (up to 8 files) and provide actionable feedback to ensure continuous improvement.
- Analyze training effectiveness and adjust methodologies based on client feedback and sales outcomes.
- Report on sales activities and outcomes related to training sessions.
General:
- Attend bi-weekly 1:1 meetings with your direct leader to discuss progress, challenges, and strategy alignment. Participate in companywide bi-weekly meetings, trainings, in-person team meetings or development sessions and daily team standups.
Job Types: Full-time, Permanent
Pay: $65,000.00-$70,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Vision care
Work Location: Remote
POS Onboarding Specialist
Posted today
Job Viewed
Job Description
Location
Markham, Remote Canada
Employment Type
Full time
Location Type
Remote
Department
Services & Support
For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.
Position Description:
As a POS Onboarding Specialist, you will play a pivotal role in ensuring a seamless transition for our customers to their new POS systems. Your primary responsibility will be to guide our clients through the onboarding process, ensuring they are well-trained and equipped to use our POS (Point of Sale) technology effectively. You will be the bridge between our sales team and our customers, ensuring that expectations are met and exceeded.
As we continue our flexible workplace arrangements, it is crucial for our employees to ensure they have a reliable internet and cellular connection in place. Strong and stable connectivity in our work locations allows for smooth communication, seamless collaboration, and uninterrupted productivity.
Position Location:
Canada (Remote)
Reports To:
Go Live Manager
What We're Looking For:
We are seeking a dedicated and forward-thinking Onboarding Specialist to join our dynamic POS (Point of Sale) company. As an industry leader, we are committed to delivering innovative and tailored solutions that empower businesses to thrive. In this role, you will play a pivotal part in ensuring our clients have a seamless and exceptional experience as they transition to our cutting-edge POS systems.
Additional skills:
- Previous experience in customer onboarding, technical support, or a similar role, preferably in the POS or technology industry
- Strong technical aptitude with the ability to quickly learn and understand software and hardware components
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users
- Exceptional problem-solving skills and a customer-centric attitude
- Detail-oriented and highly organized
- Familiarity with restaurant or hospitality industries is a plus
- Experience with Brink POS software and PAR hardware is a significant advantage
- Ability to work independently and as part of a collaborative team
Unleash your potential: What you will be doing and owning:
- Facilitate onboarding for new customers, including system configuration, setup, and training
- Deliver training sessions (on-site and remote) to educate customers on features, functionality, and best practices
- Work with clients to customize POS systems to their business needs
- Provide technical support during onboarding; escalate complex issues when needed
- Keep detailed records of customer interactions, configurations, and training sessions
- Collect feedback to improve onboarding processes and collaborate with internal teams on updates
- Stay current on product updates and features to train customers effectively
Interview Process:
- Phone screen with Talent Acquisition
- Video interview with Hiring Manager (via MS Teams)
- Video interview with the Team (via MS Teams)
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact If you'd like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.
Bilingual Onboarding Specialist
Posted 15 days ago
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Job Description
_Hub Financial_
Hub Financial, a division of HUB International, is one of Canada's largest independent Managing General Agencies (MGA). Specializing in life insurance, investments, and wealth management, we provide independent financial advisors with a wide range of products, resources, and tools to help their business succeed. Our services include access to top-tier insurance solutions, cutting-edge technology platforms, and operational support all designed to streamline business processes and improve client outcomes. At Hub Financial we empower independent advisors to grow their practices, enhance their client service, and deliver comprehensive financial solutions.
**About The Role**
The **Bilingual Onboarding Specialist** serves as the primary point of contact for advisors throughout the onboarding process at HUB Financial. This includes guiding advisors through the full setup and contracting stage, whether through APEXA or traditional methods. The Onboarding Specialist plays a critical role in ensuring a smooth, efficient, and positive onboarding experience, acting as both a resource and liaison for the advisor.
**What You'll Do**
+ Discuss the onboarding process with the advisor and communicate the requirements for a complete set up
+ Initiate contracting with the top three carriers (if necessary) for the advisor and communicate the process for new business received, provide the options for contract completion and assist in implementation
+ Handle licensing/sponsorship requests when necessary
+ Handle reactivations of inactive advisors and process the necessary contracting documents that initiated the reactivation
+ Facilitate any name change requests that are required as part of the onboard or reactivation process and ensure completion of all contracting requirements
+ Ensure the day to day contracting receipts are processed in a timely fashion
The Onboarding Specialist is also expected to perform the following functions:
+ Liaise with carriers to obtain rush broker codes to facilitate the prompt processing of new business applications
+ Maintain complete accuracy of the broker contracting, compensation hierarchy and compliance data on WS.
+ Prepare contracting documentation per the HUB Helps process. Forward completed contracting requests electronically or via courier to our advisors as required.
+ Ensure new broker contracting applications are screened for poor credit, completeness and accuracy. Review all documentation for missing information and obtain all necessary outstanding requirements.
+ Document and escalate any action required on the part of the Regional Vice President relating to broker credit, conduct or compliance issues based on facts gathered from Insurance Councils, Carrier Head Offices or other information obtained by HUB Financial staff.
+ Follow up with all insurance carriers to ensure all contracting and licensing submissions are processed and completed in a timely manner to ensure prompt policy issue and commission payments to HUB Financial and the advisor.
+ Ensure successful completion of broker contracting packages by obtaining all necessary documentation from advisors and submitting completed contracting packages to the carriers. Broker contract information received by HUB Financial must be submitted to the carrier within 2 days of receipt. There is no tolerance for contracting submitted to our carrier partners with outstanding information.
**What You'll Need for Success**
+ 2-5 years of relevant industry experience in contracting/onboarding
+ Bilingual in French and English (verbal and written)
+ College diploma or university degree (or equivalent education) is an asset
+ Strong computer proficiency and ability to learn new systems quickly
+ Exceptional written and verbal communication skills
+ Proficient in Microsoft Office (Word, Excel, Outlook)
**What's in it for you?**
Your well-being is our priority, and we back this up with a wealth of benefits:
+ **Competitive Compensation:** Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings.
+ **Work-Life Balance:** Enjoy flexible work arrangements and generous time off to support your personal and professional life.
+ **Tailored Benefits:** Access a personalized benefits package, including company-matched RRSPs, designed to meet your unique needs.
+ **Career Growth and Support:** Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues-everything you need to support your growth and excel in your career.
+ **Exclusive Perks:** Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance.
At HUB, we believe that diversity drives innovation, equity fosters opportunity, and inclusion creates a culture where everyone thrives. We are committed to building a workplace that reflects the communities we serve and where every employee feels valued, respected, and empowered to bring their whole self to work. By embracing diverse perspectives and fostering an inclusive environment, we cultivate a collaborative and dynamic team that delivers exceptional results for our clients and communities.
**Why Choose HUB?**
When you choose HUB, you're choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit - About Us - HUB International ( HUB International**
Headquartered in Chicago, Illinois, Hub International Limited ( is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 19,000 employees in offices located throughout North America, HUB's vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.
We're not just an insurance broker, we're a team of passionate professionals dedicated to innovation, excellence, and empowering our clients and communities through personalized support and expertise.
If you're interested in learning how you can grow your career at HUB, visit our Careers Page ( to explore our opportunities.
_HUB International is committed to creating an inclusive and accessible recruitment process for all candidates. If you require accommodations at any stage of the interview process, please let us know, and we will work with you to ensure a fair and equitable experience._
#LI-hybrid
#LI-EM
Department Office Administration & Clerical
Required Experience: 2-5 years of relevant experience
Required Travel: No Travel Required
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
IT Onboarding Analyst
Posted today
Job Viewed
Job Description
Job Description
Description
Are you passionate about IT? Do you excel in a fast-paced and dynamic work environment? CompuVision is currently expanding our team and we are looking for an IT Onboarding Analyst.
The IT Onboarding Analyst is responsible for investigating the state of a new client’s IT environment so that we can fill in documentation, identify risks, make recommendations, and begin day-to-day support. This role is critical in developing CompuVision’s understanding of a new client’s requirements and needs from their IT support provider, so that we can immediately begin to meet and exceed them. Ultimately, the Onboarding Analyst is vital for kicking off a new client relationship the right way by setting up all of CompuVision’s departments to succeed as of their first client interaction.
Culture is an integral part of working at CompuVision. Our company values represent the most important values, the ones we live by: Passionately Curious We challenge the status quo, seek continual improvement and are constantly learning.
Go Beyond, We show that we care through positively impacting others through our actions, properly communicating expectations and executing them consistently
Own It, We have courage to do what’s right, resolve to take responsibility, and grit to cross the finish line.
Serve as One, Together we are greater than the sum of our individuals, and teamwork is essential to success.
Our Noble Promise - “Developing Growth Minded People ” - Is the driving force behind our values and why we do what we do.
Key Responsibilities
- Provide a constant flow of communication to internal stakeholders during Onboarding projects, escalating to the Onboarding Project Manager or Team Lead where necessary.
- Meet with new clients face-to-face at their office, accompanied by the Onboarding Project Manager or Team Lead.
- Identify and photograph all components of the client’s IT infrastructure according to standards.
- Install CompuVision’s remote management tool on all endpoints within a client environment.
- List and detail all line-of-business applications in-use within the client environment, with particular attention paid to the information required to access vendor support.
- Prepare detailed network maps including key components of the client’s primary environment.
- Work with the CompuVision Business Analyst to confirm that our understanding of how the client IT environment functions.
- Complete the initial Onboarding Discovery checklist for all new clients.
- Prepare User Change Request and Workstation Set-up guides for new clients entering support.
- Assist the Network Operations Centre with completing tasks related to beginning support for a client, including disabling out-going vendor accounts.
- Complete a Full Support audit to be submitted to the Remote Operations Centre for approval and respond to any concerns from the support teams.
- Attend and contribute to Onboarding team meetings.
- Demonstrate strong, professional communication skills when working with internal or external stakeholders.
- Seek continuous improvement in the Onboarding process through the investigation of new tools or techniques.
- Assist the Service Desk with completing support tickets where required.
Skills Knowledge and Expertise
Education Requirements, Skills, and Knowledge
- Post-secondary training in Network Administration or Computer Systems. Administration, or at least 3 years’ experience with a Managed Services Provider.
- Microsoft MCSE, MCSA, or MCITP (in-progress or completed).
- At least 1 year of relevant IT experience supporting small or medium-sized business environments.
- Experience with the following technologies
- o Windows Server and Hyper-V
- o Microsoft Exchange and Office 365
- o Active Directory and Group Policies
- o Routing, Switching, and VPN technology
- o Anti-virus and Security software
- o TCP/IP, DHCP, DNS
- o Microsoft SQL experience will be considered an asset
- Excellent oral and written communication; Communicates in a timely, professional and respectful manner.
- A proven track record for excellence in customer service.
- Must possess a vehicle, valid driver’s license, and appropriate business-class insurance.
- Must be willing to travel for project work.
Thank you for your interest in CompuVision. We appreciate all applications; however, only those candidates selected for an interview will be contacted.
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IT Onboarding Analyst
Posted today
Job Viewed
Job Description
Job Description
Description
Are you passionate about IT? Do you excel in a fast-paced and dynamic work environment? CompuVision is currently expanding our team and we are looking for an IT Onboarding Analyst.
The IT Onboarding Analyst is responsible for investigating the state of a new client’s IT environment so that we can fill in documentation, identify risks, make recommendations, and begin day-to-day support. This role is critical in developing CompuVision’s understanding of a new client’s requirements and needs from their IT support provider, so that we can immediately begin to meet and exceed them. Ultimately, the Onboarding Analyst is vital for kicking off a new client relationship the right way by setting up all of CompuVision’s departments to succeed as of their first client interaction.
Culture is an integral part of working at CompuVision. Our company values represent the most important values, the ones we live by: Passionately Curious We challenge the status quo, seek continual improvement and are constantly learning.
Go Beyond, We show that we care through positively impacting others through our actions, properly communicating expectations and executing them consistently
Own It, We have courage to do what’s right, resolve to take responsibility, and grit to cross the finish line.
Serve as One, Together we are greater than the sum of our individuals, and teamwork is essential to success.
Our Noble Promise - “Developing Growth Minded People ” - Is the driving force behind our values and why we do what we do.
Key Responsibilities
- Provide a constant flow of communication to internal stakeholders during Onboarding projects, escalating to the Onboarding Project Manager or Team Lead where necessary.
- Meet with new clients face-to-face at their office, accompanied by the Onboarding Project Manager or Team Lead.
- Identify and photograph all components of the client’s IT infrastructure according to standards.
- Install CompuVision’s remote management tool on all endpoints within a client environment.
- List and detail all line-of-business applications in-use within the client environment, with particular attention paid to the information required to access vendor support.
- Prepare detailed network maps including key components of the client’s primary environment.
- Work with the CompuVision Business Analyst to confirm that our understanding of how the client IT environment functions.
- Complete the initial Onboarding Discovery checklist for all new clients.
- Prepare User Change Request and Workstation Set-up guides for new clients entering support.
- Assist the Network Operations Centre with completing tasks related to beginning support for a client, including disabling out-going vendor accounts.
- Complete a Full Support audit to be submitted to the Remote Operations Centre for approval and respond to any concerns from the support teams.
- Attend and contribute to Onboarding team meetings.
- Demonstrate strong, professional communication skills when working with internal or external stakeholders.
- Seek continuous improvement in the Onboarding process through the investigation of new tools or techniques.
- Assist the Service Desk with completing support tickets where required.
Skills Knowledge and Expertise
Education Requirements, Skills, and Knowledge
- Post-secondary training in Network Administration or Computer Systems. Administration, or at least 3 years’ experience with a Managed Services Provider.
- Microsoft MCSE, MCSA, or MCITP (in-progress or completed).
- At least 1 year of relevant IT experience supporting small or medium-sized business environments.
- Experience with the following technologies
- o Windows Server and Hyper-V
- o Microsoft Exchange and Office 365
- o Active Directory and Group Policies
- o Routing, Switching, and VPN technology
- o Anti-virus and Security software
- o TCP/IP, DHCP, DNS
- o Microsoft SQL experience will be considered an asset
- Excellent oral and written communication; Communicates in a timely, professional and respectful manner.
- A proven track record for excellence in customer service.
- Must possess a vehicle, valid driver’s license, and appropriate business-class insurance.
- Must be willing to travel for project work.
Thank you for your interest in CompuVision. We appreciate all applications; however, only those candidates selected for an interview will be contacted.
Recruitment & Onboarding Coordinator
Posted today
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Job Description
Job Description
Who We Are
Founded in 1873, Ganong stands as Canada's oldest family-owned and operated chocolate company. With a rich heritage and unwavering commitment to quality, we proudly produce our renowned confections in Canada’s Chocolate Town — St. Stephen, New Brunswick.
The Role
Reporting to the Recruitment and Administration Lead, the Recruitment and Onboarding Coordinator will support Ganong’s growth by managing full-cycle recruitment and leading our six-month onboarding program. This role ensures every new hire has a seamless, welcoming, and supportive start to their career at Ganong.
The Opportunity
Join Ganong and become a part of our story, where crafting confections to inspire life’s sweetest moments is at the heart of everything we do. Guided by our values of safety, integrity, quality, heritage, boldness, and fun, you’ll have the chance to shape the employee experience from day one. In addition to recruitment and onboarding, you’ll help newcomers to the community by connecting them with housing resources and settlement services, ensuring they feel supported both at work and in their new home.
Who You Are
You’re a people-focused professional with excellent communication and organizational skills who thrives in fast-paced environments and connects talent with opportunity. You believe onboarding is about building culture, relationships, and long-term success, and you bring this mindset to every aspect of your work. From managing full-cycle recruitment and partnering with hiring managers on workforce planning to coordinating pre-boarding activities, structured onboarding programs, and settlement support, you ensure a smooth and welcoming experience for every newcomer. You also track key metrics to measure success and contribute to employer branding initiatives that strengthen the organization’s reputation.
Qualifications
- Diploma or bachelor’s degree in HR, Business Administration, or related field.
- 2–4 years of experience in recruitment or HR coordination.
- Strong interpersonal and organizational skills.
- Proficiency in Microsoft Office; HRIS/ATS experience is an asset.
- Bilingual (English/French) is an asset.
- Must be legally eligible to work in Canada.
Join Our Sweet Team
Become an integral part of Ganong as the Recruitment and Onboarding Coordinator, shaping the future of our workforce while delivering an exceptional employee experience. In this role, you’ll not only welcome new hires to Ganong but also help them successfully transition into our community.
Apply online today!
We’re actively reviewing applications on a rolling basis, so don’t delay. We appreciate all applicants’ interest, but only those selected for interviews will be contacted.