262 Arts & Entertainment jobs in Canada

Position Overview
The Senior Event Producer is primarily responsible for the successful planning and execution of corporate events, association events, keynotes, special events and branding activations. The Senior Event Producer will lead and inspire event teams, manage expectations and work collaboratively to find creative solutions during the development of projects. The Senior Event Producer will provide design guidance, and oversight of event management team for large scale events. They will produce and stage all elements of a program, oversee show staff, forge positive relationships with client and verify final billing. This role manages efforts of all departments working on an event to properly execute a flawless production process while maintaining budget control, safeguarding profitability, and exceeding customer expectations. The Senior Event Producer is responsible for creating a Scope of Work relevant to the event. The Senior Event Producer is responsible for relaying any pertinent information to the Account Manager, when applicable. The Senior Event Producer reports to the Director, Event Production.
**This is a one year term contract.**
Key Job Responsibilities
Organizational Leadership
- Execute all Event Production functions necessary to deliver events at the highest levels of production efficiencies within budget, scope, and timeline.
- Responsible for project budgets, partnering with the appropriate discipline leads to mitigate risks.
- Responsible for ensuring all work is delivered within target profitability margins.
- Properly reconcile events, specifically delivering a wrap report and ensuring that all administrative data and paperwork has been entered, submitted, cross checked, and reconciled across the entire project in conjunction with Production Coordinator.
- Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention.
- Responsible for compliance with established Standard Operating Procedures (SOPs), Technical Standards and Production Standards.
- Support, sponsor and execute all company initiatives.
- Communicate goals and objectives to Event Execution team members clearly and frequently.
- Lead by example in portraying a polished, professional image in accordance with the standards set forth in the Encore team member guidebook.
- Provide leadership for the event execution team.
Sales and Marketing Support
- Partner with Sales during the proposal stage (including RFP assistance and/or proposal writing)
- Evaluate initial creative concepts, define deliverables and budgetary elements.
- Keep current with changing trends in event technology and design.
- Work with marketing team to produce collateral for Encore service offerings (scenic, creative, event production)
Event Pre-Production
- Manage and maintain the event's creative vision by bringing all elements/teams together from planning to execution.
- Consult with Account Manager and Event Process to prepare event budget, and review any scope changes throughout event pre-production.
- Serve as a strategic partner for the customer to realize their vision from concept to execution.
- Collaborate with venue teams for any projects in managed properties, if applicable.
- Lead all project management elements, team meetings, benchmarks, etc.
- Arrange and attend client site inspections.
- Partner with the Creative Producer to bring forth the most innovative and experiential based solutions for our clients.
- Engage Media Lab to develop video, graphics and print materials.
- Engage Production Manager to oversee technical elements and create production schedule.
- Identify and mitigate risks to projects and solve issues before they affect production by collaborating with internal stakeholders.
- Research, recommend and hire suppliers, freelance support and talent where needed, including the review and negotiation of contracts.
Event
- Maintain quality control throughout the entire show, while keeping event on scope.
- Ensure production budgets are well executed and remain profitable.
- Lead show calls and assist in stage management as needed.
Post-Event
- Schedule and lead internal and client debriefs.
- Review, approve and ensure any event POs have been submitted with Production Coordinator.
- Work with Account Manager, Event Process and Finance on invoice approvals prior to client billing.
- Complete a post-show event report to communicate account intelligence with show team on a per event basis.
Relationship Management
- Actively mentor team members.
- Manage and build client relationships across multiple events.
- Perform other duties as needed for Event Production.
Job Qualifications
- Bachelor's degree in relevant field preferred
- 7+ years of show management or production experience required
- Onsite crew management experience
- Strong client relationship skills, strong written and oral communications skills, and detail oriented
- Knowledge of hospitality industry and sales processes required in addition to the ability to read and decipher financial reports and records
- Computer proficiency required including MS Office
Competency Group
Deliver World Class Service
- Hospitality
- Ownership
Do The Right Thing
- Demonstrates Self-Awareness
Drive Results
- Ensures Accountability
See The Big Picture
- Decision Quality
- Manages Complexity
Value People
- Collaborates
Salary Pay Range: $85,000 - $104,000
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
Office
Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

It's not just about your career or job title. It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
**Who will you be working with?**
Unifin International is a business unit within Wabtec Corporation's Components division. Originally founded in the 1920's, Unifin International is an electric equipment cooling company, focused on the power generation and transmission markets. Our primary business is within North America, but it reaches worldwide from legacy fossil fuel and nuclear plants, to growing renewable energy power grids.
**How will you make a difference?**
The production designer will utilize mechanical design skills to design for manufacture, various heat exchanger product types. Along with the CAD design of all product lines, pressure vessel calculations will need to be performed on occasion and validated by the Engineering department. The production designer will liaise with all departments including manufacturing, purchasing, quality and sales.
**What do we want to know about you?**
**Qualifications:**
+ College Diploma in Mechanical Design/Mechanical Technology or equivalent experience
+ Knowledge of design techniques, tools and principals involved in production of drawings and Solidworks CAD models
+ 3 years of experience in a Manufacturing-environment
**Desired Skills and Characteristics:**
+ Solidworks experience (Intermediate Level - API experience a bonus)
+ Familiar with Teamcenter Rapidstart or similar PLM
+ Microsoft Office Suite (Word/Excel/Outlook)
+ Sheet-metal design and detailing
+ Detail Oriented
+ Conceptual skills
+ Mechanical aptitude
+ Positive attitude
+ Ability to work independent and in a high-activity team environment
+ Possess a strong ethical core with a professional attitude
**What will your typical day look like?**
+ Production design and detailing of all product lines
+ Global correspondence for processing of product worldwide
+ Bill of Material entry into business system
+ Engineering calculations
+ ECN (Engineering Change Notice) generation
+ Customer interaction
+ Liaise with production personnel and supervisors to troubleshoot/resolve production issues
+ Check designs and detailed drawings
+ Confer with engineers and other personnel/departments to implement operating procedures, resolve process issues and provide technical information for continual improvement
**What about the physical demands of the job?**
+ Majority of work will be via a laptop or desktop computer.
+ Will be required to enter the fabrication shop to visually witness tests or visually inspect defects/errors in production on an as needed basis.
+ Must wear PPE (safety glasses, safety shoes, and hearing protection) when entering the factory or test area.
+ Verbal communication via phone, teleconference, and in person.
You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.
Wabtec will only employ those who are legally authorized to work in Canada for this opening. Any offer of employment is conditioned upon the successful completion of a background check.
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

**Position Overview**
The Scenic Fabricator I, under the supervision of the Scenic Department manager, is responsible for performing basic carpentry work on custom exhibits, cabinetry and scenery using industrial woodworking machinery and materials according to specifications and drawings provided by the Manager - Fabrication and the project team. This position reports to the Manager, Fabrication.
**Key Job Responsibilities**
**_Fabrication_**
+ Assist in the construction and assembly of carpentry projects into quality exhibits and displays using shop drawings and verbal instructions.
+ Operate a variety of woodworking machinery including sliding table saw, compound miter saw, band saw, jointer, planer as well as various hand tools.
+ Verify all calculations to ensure alignment of all components.
+ Meet tight deadlines without sacrificing quality.
+ Occasional assignment for installations or dismantles around the base city of operations.
+ Driver for supplier pickups and returns, as needed.
+ Other duties assigned.
**_Safety_**
+ Follow all applicable OSHA and corporate safety protocols and regulations.
+ Maintain a safe working environment by maintaining a clean, organized workspace.
**Job Qualifications**
+ High School Diploma or GED required
+ 1-3 years of experience in basic carpentry
+ Demonstrate a working knowledge of current production standard operating, procedures, safety protocols, materials, and installation methods.
+ Ability to communicate clearly both verbally and through computers, apps, and relevant software.
+ Experience at working in a collaborative team environment.
**Competencies**
Deliver World Class Service
+ Hospitality
+ Ownership
Do The Right Thing
+ Instills Trust
+ Safety Conscious
Drive Results
+ Action Oriented
See The Big Picture
+ Tech Savvy
Value People
+ Communicates Effectively
**_Hourly Pay Range: $23-$28.50_**
_The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives._
**Physical Requirements**
_Team members must be able to meet the physical demands above to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
**Work Environment**
**Fabrication**
Work is performed in a shop environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Fabrication Department, work will be completed in a temperature-controlled environment with exposure to dirt, sand, dust, and chemicals. The working conditions will vary between moderately quiet to noisy volumes. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.
_The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned._
_#LI-FA1_
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Position Overview
A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.
Key Job Responsibilities
Equipment Operation
- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
Customer Service
- Strives to exceed the expectations and needs of internal and external customers.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel or client relationship.
Technical Ability
- Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handles equipment challenges and changes in a timely and professional manner.
- Follow all venue safety requirements and supplier protocols.
Systems Knowledge
- Understands company processes, follows procedures and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
- Increases revenue by utilizing floor up-selling techniques.
- Works with clients to finalize invoices.
- Completes order entries in Navigator, as needed.
- Load, unload, or store gear and equipment, as needed.
- Preparing, labeling, and scanning equipment, as needed.
Job Qualifications
- High School Diploma required. Associate degree is preferred
- Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning)
- 1 year of customer service or hospitality experience is preferred
- 1 year of audio-visual experience or equivalent in educational environment is preferred
- A valid driver's license is required for team members that may operate Company vehicles
- Additional DOT requirement may need to be met if applicable
- Must be able to lift 50 lbs.
Competencies
Deliver World Class Service
- Hospitality
- Ownership
Do The Right Thing
- Instills Trust
- Safety Conscious
Drive Results
- Action Oriented
See The Big Picture
- Tech Savvy
Value People
- Communicates Effectively
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.
Warehouse
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

**Position Overview**
Responsible for performing rigging activities in a Hospitality or convention center environment while upholding safety and quality standards per all trade, Encore/property guidelines and SOP's. Reports to Lead Rigger or Rigging Coordinator.
**Key Job Responsibilities**
**Rigging**
- Gather and organize all rigging tools and equipment per event needs.
- Confirm carpet protected as required by local conditions.
- Provide ground rigging support to teams building points from lifts by staging motors and equipment under rig points, handing up motor chain, tools and equipment and spotting lift movements.
- Establish hang-point, connect hoist and attachments to permanent rigging points, connect GAC Flex spanset attachments to truss, connect/run and dress motor cables, run cable picks, ensure safety of scenic elements to hang-points and proper use of all truss protection equipment, inspect all cabling tie-offs.
- Check that all truss bolts are tight and pieces of flown equipment are safe tied to truss.
- Support other trades needing help raising gear through use of motor or lift, and check work for safety.
- Remain on site until all motors have been raised to trim.
**Safety**
- Responsible for observing and maintaining all safety concerns during an event, including escalation of any observations of personnel who are acting in an unsafe manner.
- Ensure the power phasing of motor controller is appropriate to prevent limit switches from being defeated.
- Verify all elements are securely fastened and checked for safety.
- Must secure and maintain proper lift and/or Working at Height certifications as necessary.
- Follow all manufactures recommendations and local conditions when using personnel lifts.
- Riggers must be qualified prior to making any temporary rigging points or any points outside of a protected lift of any kind.
**Project Management**
- Secure and review advanced rigging plan and execute through Rigging Coordinator/Lead Rigger or other leadership supervision.
- Identify possible rigging obstacles and recommend solutions to resolve issues.
- Assist other technical trades with coordination efforts to execute show plot in harmony with all floor activity.
**Maintenance**
- Provide ongoing visual inspection of all hardware in use including truss, motors, lighting, sound, projection, and personnel lifts.
- Escalate any problems with hardware and recommend solutions to resolve issues to supervisor.
**The approximate hourly range is based on skills & experience: $24.97 - $30.59 per hour.**
**Job Qualifications**
- High school diploma or equivalent
- 500+ hours of onsite rigging experience
- Qualified-Basic Rigging certification
- Lift Certification
- Lift operation experience
- Ground Rigging experience
- High rigging without harness experience
- Previous experience supervising a rigging team preferred
**Competencies**
- Exceeds Customer Expectations - Analytical Thinking
- Concern for Quality - Production Awareness
- Establishing Focus - Building Teamwork
Work Environment
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end equipment and electrical components, and will be exposed to heights via lifts and ladders for long periods of time. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

**DESCRIPTION**
**Event Producer, B2B**
Mosaic is a leading North American Integrated Agency, specializing in Experiential, Retail & Digital Marketing. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands, amidst the evolving dynamics of empowered consumers, leveraging new technologies.
**What are we looking for?**
Mosaic is seeking an experienced Event Producer to join our growing Commercial Events (B2B) portfolio. As an Events Producer, you will lead on designing and producing events and conferences for top Global clients such as Rogers, Shopify, Facebook, Google and more.
**RESPONSIBILITIES**
**What will you do?**
As an **Events** **Producer** , you will be instrumental in leading the planning, production and execution phases of a variety of regional and national events, both large and small, including; strategic corporate events, conferences, business meetings, and more. You will also play a role in managing and coaching a team of Event Managers and Event Coordinators, while supporting the Director to ensure the delivery of all business requirements and driving organic growth.
Our ideal candidate has a genuine passion for the work they deliver and desire to support team members to create the extraordinary. You've got a go-getter personality, superior organizational skills, ability to thrive in a high- pressure environment and excellent verbal and written communication skills. You have a "hands-on" approach and passion to build relationships built on trust, innovation and the delivery of consistent results that exceed expectations.
**Primary Responsibilities**
+ Event Experience design; Work cross-functionally with the internal Creative Directors and external production vendors to deliver seamless event experiences
+ Management of the team working on your projects to ensure executional excellence
+ Vetting and management of vendors to deliver on elements of the attendee experience; A/V and staging, catering, attendee materials, activations, custom builds etc.
+ Conference Planning - Agenda planning, speaker and talent Booking, scriptwriting, presentation content strategy and design, AV vendor management
+ Conference Production - Onsite event management, technical show production, floor direction, stage management
+ Provide consultation to clients on program development for their audience; Support clients in managing program elements to achieve business goals
+ Weekly status updates on program results/personnel, client program reviews end/mid program
+ Develop and manage program budgets; Execute programs on-budget based on divisional revenue goals
+ Initiate follow up activities post-event, to ensure continuous improvement including debrief sessions, the preparation of reports, and the close out all billing details
**QUALIFICATIONS**
**You are a great fit for this role if:**
+ You possess a strong sense of personal responsibility and accountability. You take pride in your ability to overdeliver for your clients
+ You have experience working cross-functionally, with the ability to build strong relationships quickly. You have the ability to manage multiple priorities and you strive to over-deliver
+ You stay current on the latest trends in the live events industry; You stay curious about emerging technologies in multi-media, technical staging, video production, live talent and other aspects of show production
+ You are passionate about events and production obsessed
+ You love process! You are organized, self-motivated, and have an ability to think creatively and quickly and are able to approach unique problems in new ways
+ Upbeat, friendly, and positive in even the most challenging of situations
+ You have a management style that focuses on mentoring
+ You thrive in a fast-paced environment, is resourceful and delivers unsurpassed client and customer service
**Qualifications**
+ A passion for the business! You must love event production
+ Has experience working in the Live Events industry, ideally from an Agency
+ Minimum 5-7 years of related event experience
+ Proficiency in Microsoft Office and ability to work in a digital work environment
+ Willingness to travel
+ Strong business acumen - budgeting is something you have an affinity for
+ Solid communication skills, both written and verbal
+ Use of a vehicle to attend client meetings and site visits
+ Proven track record developing and managing large, complex projects/teams
+ Experience working with clients in the Tech or Communications industry is a strong asset
**ABOUT US**
Mosaic is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America.
We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic's ultimate mission is to propel our client's business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
**#DiscoverYourPath**
Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Wholesale
**Position Type:** Full time
**Business Unit:** Marketing
**Salary Range:** $70,000.00 - $75,000.00
**Company:** Mosaic Sales Solutions Canada Operating Co
**Req ID:** 9669
**Employer Description:** MOSAIC_EMP_DESC

**Position Overview**
Responsible for performing rigging activities in a Hospitality or convention center environment while upholding safety and quality standards per all trade, Encore/property guidelines and SOP's. Reports to Lead Rigger or Rigging Coordinator.
**Key Job Responsibilities**
**Rigging**
- Gather and organize all rigging tools and equipment per event needs.
- Confirm carpet protected as required by local conditions.
- Provide ground rigging support to teams building points from lifts by staging motors and equipment under rig points, handing up motor chain, tools and equipment and spotting lift movements.
- Establish hang-point, connect hoist and attachments to permanent rigging points, connect GAC Flex spanset attachments to truss, connect/run and dress motor cables, run cable picks, ensure safety of scenic elements to hang-points and proper use of all truss protection equipment, inspect all cabling tie-offs.
- Check that all truss bolts are tight and pieces of flown equipment are safe tied to truss.
- Support other trades needing help raising gear through use of motor or lift, and check work for safety.
- Remain on site until all motors have been raised to trim.
**Safety**
- Responsible for observing and maintaining all safety concerns during an event, including escalation of any observations of personnel who are acting in an unsafe manner.
- Ensure the power phasing of motor controller is appropriate to prevent limit switches from being defeated.
- Verify all elements are securely fastened and checked for safety.
- Must secure and maintain proper lift and/or Working at Height certifications as necessary.
- Follow all manufactures recommendations and local conditions when using personnel lifts.
- Riggers must be qualified prior to making any temporary rigging points or any points outside of a protected lift of any kind.
**Project Management**
- Secure and review advanced rigging plan and execute through Rigging Coordinator/Lead Rigger or other leadership supervision.
- Identify possible rigging obstacles and recommend solutions to resolve issues.
- Assist other technical trades with coordination efforts to execute show plot in harmony with all floor activity.
**Maintenance**
- Provide ongoing visual inspection of all hardware in use including truss, motors, lighting, sound, projection, and personnel lifts.
- Escalate any problems with hardware and recommend solutions to resolve issues to supervisor.
**Job Qualifications**
- High school diploma or equivalent
- 500+ hours of onsite rigging experience
- Qualified-Basic Rigging certification
- Lift Certification
- Lift operation experience
- Ground Rigging experience
- High rigging without harness experience
- Previous experience supervising a rigging team preferred
**Competencies**
- Exceeds Customer Expectations - Analytical Thinking
- Concern for Quality - Production Awareness
- Establishing Focus - Building Teamwork
Work Environment
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end equipment and electrical components, and will be exposed to heights via lifts and ladders for long periods of time. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

**Position Overview**
A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.
**Key Job Responsibilities**
**Equipment Operation**
+ Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
**Customer Service**
+ Strives to exceed the expectations and needs of internal and external customers.
+ Maintains a positive relationship with all clients through effective communication.
+ Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
+ Monitors events and checks in on customers throughout the day.
+ Understands and fosters the hotel/client relationship.
**Technical Ability**
+ Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
+ Handles equipment challenges and changes in a timely and professional manner.
**Systems Knowledge**
+ Understands company processes, follows procedures and completes systems entry and paperwork accurately.
+ Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
+ Increases revenue by utilizing floor up-selling techniques.
+ Works with clients to finalize invoices.
+ Completes order entries in Navigator, as needed.
**Job Qualifications**
+ High School Diploma required. Associate's degree is preferred.
+ Achieve Technical Level 3 Certification per PSAV Technical Skillset Matrix within 180 days (Technical Skill Set Matrix ( or @PSAV/HR/Global Learning).
+ 1 year of customer service or hospitality experience is preferred.
+ 1 year of audio visual experience or equivalent in educational environment is preferred.
+ A valid driver's license is required for team members that may operate Company vehicles.
+ Additional DOT requirement may need to be met if applicable.
**Competencies**
+ Ownership
+ Hospitality
+ Professionalism
+ Responsiveness
+ Safety Conscious
+ Action Oriented
+ Tech Savvy
+ Ensures Accountability
#LI-FA1
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

**Position Overview**
A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.
**Key Job Responsibilities**
**Equipment Operation**
- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
**Customer Service**
- Strives to exceed the expectations and needs of internal and external customers.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel or client relationship.
**Technical Ability**
- Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handles equipment challenges and changes in a timely and professional manner.
- Follow all venue safety requirements and supplier protocols.
**Systems Knowledge**
- Understands company processes, follows procedures and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
- Increases revenue by utilizing floor up-selling techniques.
- Works with clients to finalize invoices.
- Completes order entries in Navigator, as needed.
- Load, unload, or store gear and equipment, as needed.
- Preparing, labeling, and scanning equipment, as needed.
**Job Qualifications**
- High School Diploma required. Associate degree is preferred
- Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning)
- 1 year of customer service or hospitality experience is preferred
- 1 year of audio-visual experience or equivalent in educational environment is preferred
- A valid driver's license is required for team members that may operate Company vehicles
- Additional DOT requirement may need to be met if applicable
- Must be able to lift 50 lbs.
**Competencies**
+ Deliver World Class Service
+ Hospitality
+ Ownership
+ Do The Right Thing
+ Instills Trust
+ Safety Conscious
+ Drive Results
+ Action Oriented
+ See The Big Picture
+ Tech Savvy
+ Value People
+ Communicates Effectively
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.
Warehouse
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.