14 Event Planner jobs in Canada

Overview Languages

English

Education Experience On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks Experience and specialization Computer and technology knowledge Additional information Work conditions and physical capabilities Personal suitability

Job Description

Job Description

Association Headquarters is seeking a highly motivated and detailed oriented Meeting Manager that has extensive experience with planning, coordinating and executing all activities related to meetings, special events, board and committee meetings, including hotel selection & accommodations, budget preparation, contract negotiations, audiovisual, and air/ground transportation for meetings of up to 1000 participants.

The Meeting Manager is responsible for organizing the program, logistics, and registration information for events, including meetings, education courses, and webinars. He/she works closely with volunteer planning committees, internal departments, venues, and vendors to meet the objectives of each meeting.

APPLICATION INSTRUCTIONS

To be considered for this position, the online application must be submitted, along with an updated resume. All applicable fields on the application are required. Our Hiring Promise: Your application will be reviewed by a human. We don't use AI to screen, assess, or select candidates. Our commitment to a human-led process ensures every applicant is evaluated fairly and transparently.

Essential Duties and Responsibilities

Meeting Planning

• Prepare draft budgets for meetings based on venue costs, event schedule, and historical performance
• Assist meeting committees with budgeting and planning by providing historical data and recommendations
• Compile and maintain a meeting preparation calendar for meeting committees and staff, showing tasks, responsibilities, and deadlines
• Meet deadlines on individual meeting planning timeline
• Initiate the bid process, send Request for Proposals and finalize contracts of all meeting contractors, including audiovisual, exhibition services, transportation, photography, and all off-site venues
• Prepare comprehensive post-meeting reports on hotel data, income, and expenses, and quantitative and qualitative lessons learned. Provide relevant data for Meeting Chair's report to the Board
• Respond to member requests for information on meetings, sponsorship, exhibits, partnering, and other membership activities
• Primary contact for meeting venues in planning and on-site management of meetings and education programs
• Work closely with volunteer planning committees and speakers
• Manage online proposal system
• Facilitate the use of the proposal system by the program selection committee
• Coordinate speaker communications
• Schedule sessions in contracted meeting space
• Track and communicate program and speaker changes

Promotion

• Assist meeting chairs in developing promotional plans by providing advice, historical data, and other research as necessary
• Facilitate creation and distribution of promotional meeting publications
• Arrange distribution and coordinate outreach to non-members
• Perform other activities as required.

Meeting Execution

• Coordinate vendor selection, communication, and contract oversight for AV, decorators, and other vendors
• Coordinate off-site venue selection, contract negotiation, and contract oversight
• Manage meetings and events on-site
• Plan menus, room sets, and audiovisual
• Work with the Industry Relations department to coordinate exhibits, partnering, and sponsorship programs
• Plan flow on-site, including registration, signage, breakouts, etc.
• Create comprehensive staging guides for each meeting and event
• Oversee on-site meeting operations, including coordination of meeting volunteers and staff responsibilities. Serve as liaison with hotel contacts to ensure a quality experience for all meeting attendees
• Work closely with Meeting Chair and Arrangements Chair to implement on-site and off-site logistics
• Identify ways to improve meeting delivery consistent with professional meeting best practices

Administrative

• Monitor meeting budgets and update meeting chair and executive management on significant budget variances.
• Assist meeting committees with budgeting and planning by providing historical data and advice upon request
• Direct Meeting Coordinator on:
• Providing timely and accurate meeting status reports
• Manage registrations for all meetings and events
• Ensure the website is current and accurate for all meetings
• Follow and update meetings manual

What You'll Bring to the Table - Education, Experience, and Required Proficiencies

- At least 10 years' related association and meeting planning experience

- Bachelor's degree (or equivalent experience)

- CMP preferred

What we offer - Employee Company Benefits

• Hybrid / Flexible work schedules available
• Company benefits after required employment length of service
• Paid Time Off (PTO) accrual and Paid holidays
• Training and Development opportunities

What sets us apart

• Named Best Place to Work by Philadelphia Business Journal 9 Times - based on a survey conducted of our employees
• Industry Leader - Most credentialed AMC and the 1st AMC to be Customer Service Certified by the Customer Service Institute of America

Who is AH?

AH is a professional services firm that specializes in helping non-profit organizations achieve their mission, create value, and advance their causes, industries, and professions. We have four main divisions within AH - a full-service Association Management Company; a Marketing and Communications Agency (MarCom); a Meetings & Events Management Team; and a division that focuses on other custom solutions such as strategic planning, website builds, database integrations, accounting services, staff recruitment, credentialing management, public affairs and lobbying, and growing non-dues revenue.

Our Diversity, Equity, & Inclusion Statement

Association Headquarters is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to the following; race, creed, color, national origin, nationality, ethnicity, ancestry, age, sex (including pregnancy), family status, marital/civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability (including perceived disability, and AIDS and HIV status), language, national origin, political affiliation, socio-economic status, and other characteristics that make our employees unique.

For more information, visit associationheadquarters.com , connect with AH on Facebook on YouTube and follow on Twitter .

Job Posted by ApplicantPro

Job Description

Job Description

Salary:

ABOUT EVENTCONNECT

EventConnect, weve built a team of sports and technology enthusiasts who work each day to support our partners. Our product, EventConnectTM, connects event organizers, hotels, and cities, offering a better way to manage communication, marketing, in-depth reporting, and everything in between.

EventConnect's head office is located in downtown London, Ontario. Our workspace is open, fun, and filled with productive energy. We value teamwork, integrity, innovation, intuitiveness, and reliability. We believe these values promote cross-departmental collaboration to enhance our partners' and customers' experience and service.

EVENTCONNECT OFFERS

• Competitive salary and benefits
• A casual but energetic work environment made for todays workers
• Performance-driven culture
• Growth opportunities
• IT equipment provided

ABOUT THE ROLE
At EventConnect, our clients are the focus of our teams each and every day. As an Event Management Specialist, you will have the opportunity to work alongside a Procurement Specialist to assist with securing the best hotels and rates for our events and train hotels on our platform to create value for both the hotels and the athletes/families. The Event Management Specialists are responsible for overseeing all aspects of event management in the post-contracting process. Including reservation compliance, inventory management, event strategy, and various forms of hotel support.

RESPONSIBILITIES

• Provide exceptional support to Hotel Sales Representatives, CVBs and NSOs via phone, email and chat
• Onboarding new hotels into the network of EventConnect hotels
• Monitor and manage event performance via the Event Management Report and cross-department strategy meetings
• Draft & review hotel contracts
• Perform market research
• Creatively consider ways to improve current systems

• Load contract data into the EventConnect software
• Complete Event Validation, including financials and quality checks
• Train hotels on the use of EventConnect software & host hotel dashboard webinars
• Maintain events for adequate available inventory
• Ability to action and complete multiple event management tasks simultaneously
• Comply with hotel reservations with precision and attention to detail
• Ability to work with Hotel Partners on oversell resolution
• Comp room management and compliance
• Analyze and issue renewal contracts to hotels on behalf of Contract Specialists (when applicable)
• Participation with rotating on-call schedule for company emergency phone line
  

QUALIFICATIONS

• Ability to multitask and be agile in a fast-paced environment
• Knowledge of the hotel industry and brand standards
• Intimate knowledge of contracts and the ability to contract
• Ability to calculate revenue minimums and understand revenue targets
• Accepts and welcomes new challenges
• Accountable for being a team member and contributing to goals
• Friendly, professional, and confident nature both on the phone and through email communications
• Strong problem-solving skills and the ability to collaborate with others
• Organized approach to completing your work to ensure clients and hotel relationships are strengthened
• A University or College graduate
• A minimum of 2 years of hotel experience
  

EventConnect welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should an applicant be selected for an interview, please inform EventConnect of any required accommodations. If an applicant or successful candidate requests an accommodation, adjustments to support specific needs will be made.

We thank all candidates who apply, Only those selected for screening and an interview will be contacted.

Job Description

Job Description

Salary:

ABOUT EVENTCONNECT

At EventConnect, weve built a team of sports and technology enthusiasts who work each day to support our partners. Our product, EventConnectTM connects event organizers, hotels, and cities, offering a better way to manage communication, marketing, in-depth reporting, and everything in between.

EventConnect's head office is located in downtown London, Ontario Our workspace is open, fun, and filled with productive energy. We value teamwork, integrity, innovation, professionalism, and reliability. We believe these values promote cross-departmental collaboration to enhance our partners' and customers' experience and service.

EVENTCONNECT OFFERS

• Competitive salary and benefits

• A casual but energetic work environment made for todays workers

• Performance-driven culture

• Growth opportunities

• IT equipment provided

• A culture of teamwork, celebrations of success, social gatherings and goal-oriented work
  
  

ABOUT THE ROLE

At EventConnect our clients are the focus of our team every day. As an Account Coordinator, you will contribute to the day-to-day tasks and workflows alongside the Operations and Account Management teams within a book of business to understand the needs of our partners and athletes and ensure client happiness.

In your role, you will work with an internal team to provide a high and consistent level of service to assist with maximizing partner revenue, team connectivity and functions pertaining to events.

RESPONSIBILITIES

• Develop strong partner and team relationships by staying in constant communication to ensure day-to-day needs are met
• Work with the Account Management team to provide high-quality support while meeting service response time goals and maintaining a high level of customer service
• Assist teams with blocking and maintaining group room blocks to maximize event growth (outbound communication, block drop, large groups/clubs, etc.)
• Monitor registration connectivity as it pertains to opportunity and risk
• Grow a comprehensive understanding of the hotel industry and how our internal procurement team operates
• Assist in building partner training resources for CRM Systems, Knowledge Base, Ada etc.
• Perform administrative tasks such as preparing partner strategy documents, reports and CRM management
• Assist with identifying account growth opportunities and strategic plans to maximize partner revenue
• Contribute to maintaining and building best practices/ training material
• Assist partners and teams with questions about the overall platform by telephone, email & live chat

QUALIFICATIONS

• Must be located in Canada
• University or College degree
• Prior experience in a Customer Service, Sales or Technical Support role
• Knowledge of the youth & amateur sports industry
• General knowledge of the hotel industry, brand standards & hotel contracts
• Friendly, professional and confident nature both on the phone and through email communications
• Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills
• Ability to work independently as well as a team player
• Ability to multitask and be agile in a fast-paced environment
• Accepts and welcomes new challenges
• Attention to detail is crucial
• Strong problem-solving skills and ability to collaborate with others
• CRM experience is preferred (Zendesk, Hubspot, Etc.)
• Comfortable working with proprietary software
  

EventConnect welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should an applicant be selected for an interview, please inform EventConnect of any required accommodations. If an applicant or successful candidate requests an accommodation, adjustments to support specific needs will be made.

We thank all candidates who apply, Only those selected for screening and an interview will be contacted.

Job Description

Job Description

THE OPPORTUNITY

TCU Place is looking for a temporary (3 month) full-time Event Coordinator with the potential of term extension or permanency following the completion of the term. Under the direction of the Director of Events this position provides responsible and professional customer service support in the events department. Working directly with clients and promoters to fully understand all event elements to ensure accurate and memorable delivery, this position is perfect for a dedicated and enthusiastic individual who is adaptable and outgoing. As an events venue, our Event Coordinators are essential to the success of our business.

Key Responsibilities:

• Ensures clients' needs for events are met or exceeded including setup, audiovisual, food and beverage, contracted services, and labour requirements. Attendance at the events, where required.
• Ensures all event requirements are communicated to staff primarily through the event booking system.
• Responsible for coordinating events and maximizing their related revenues and profits.
• Ensures information relating to each event is properly maintained in the event file and prepares the final invoice with this information.
• Receives and responds to a variety of enquiries concerning the type and availability of services and facilities, and provides information, including service costs and estimates and rental rates from schedules.
• Organizes and attends technical meetings to communicate event requirements to facility staff and outside contractors (e.g. catering), and to check for completion of all tasks and arrangements.
• Ensures appropriate staffing levels for events.
• Shows the facility to clients.
• Makes informed decisions on extending credit to clients and collection of past due accounts.

Qualifications:

• Graduation from a recognized, two-year, post-secondary hotel and restaurant administration program.
• Two years' customer-oriented hospitality industry experience in a convention hotel, conference or convention centre or significant operational experience with organizing and managing large scale meetings, conventions or expositions.
• Professional certification as a Certified Meeting Planner (CMP) would be an asset.
• deadlines

Hours Of Work :

• Regular office hours Monday - Friday 8:09am - 5:00pm with flexibility based on hours worked at events
• Hours vary with the booking and demands of various events
• Evening and weekend availability is required
• Overtime may be required

SECURITY REQUIREMENTS

• Acceptable current Criminal Record Check (CRC) upon offer of employment.

Salary

$34.1853 - $37.6891 per hour CUPE 59 2025 Rates

Please Note: This posting may close before the listed end date. Your interest is best expressed through application.

Job Description

Job Description

Description

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.

We are currently seeking an Event Coordinator to join our Marketing team. Reporting to the Vice-President of Event Marketing, this role supports the planning and execution of both virtual and in-person programs that align with the corporate initiatives of CI Financial and its subsidiaries. The successful candidate will play an integral role in coordinating event logistics, managing budgets and expenses, and handling administrative tasks to ensure all events are executed smoothly and efficiently. This position involves ongoing collaboration with internal stakeholders and external partners, as well as timely responses to event-related inquiries. The Event Coordinator will contribute to all phases of event planning, from initial concept through post-event follow-up, while maintaining detailed documentation and ensuring all necessary tasks are completed on schedule.

WHAT YOU WILL DO 

As a key member of the team, the Event Coordinator will contribute to a variety of event-related responsibilities, including:

• Meeting and Event Planning/Design process : where you will proactively support planning efforts alongside fellow Event Coordinators and the VP of Event Marketing. This includes assisting with project timelines and task ownership, gathering historical program data, recommending ideas and enhancements, and delivering consultative customer service. You will help manage stakeholder requirements, design program details to meet participant needs, define success criteria, and determine necessary technology support.
• Manage and track expenses for each event, ensuring alignment with established budgets.  
• Communication responsibilities include responding to phone calls and email correspondence in a timely and professional manner.
• Pre/During/Post Event tasks may include, but are not limited to: creating and managing budgets; overseeing attendee registration; coordinating food and beverage services; organizing entertainment and social activities; ordering signage and displays; coordinating A/V needs; and managing printing, shipping, and onsite logistics.
• Post-event follow up includes the collection and review of event surveys, invoice reconciliation, expense allocation, and processing of final payments.

WHAT YOU WILL BRING

• 1 - 3 years experience in Marketing/Event coordinator role
• Prior administrative and/or customer service experience
• Proficient with the Event Management System and registration tool used to manage registration and event logistics
• Undergraduate degree in marketing, events, or a related field
• Good understanding of events management
• Proficient with MS Office, including Word, Excel, Outlook and PowerPoint
• Strong customer-service orientation with strong communication skills both written and verbal
• Excellent organizational skills with high attention to detail and accuracy
• Self-starter with the ability to take ownership of projects, as well as multi-tasking multiple concurrent events and tasks
• Positive, outgoing team player with the ability to liaise with clients, sales and other business units. 
• Bilingual (English/French) considered a strong asset
• Ability to work in a team environment.
• Must be able to problem solve and come up with solutions to issues and ensure stakeholders’ needs are met.
• Ability to analyze root causes of problems in a systematic approach and develop new ideas to improve.

WORKING CONDITIONS

• Fast-paced office environment
• Travel will be required.  Willing to travel for a few days or a period of time for offsite events.
• Working outside of office hours is required as some events are not held during regular work hours

CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice.

Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential. Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.

WHAT WE OFFER

• Modern HQ location within walking distance from Union Station
• Training Reimbursement
• Paid Professional Designations
• Employee Savings Plan (ESP)
• Corporate Discount Program
• Enhanced Group Benefits
• Parental Leave Top–Up Program
• Fitness Membership Discounts
• Paid Volunteer Day

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

Please submit your resume in confidence by clicking “Apply”. Only qualified candidates selected for an interview will be contacted. CI Financial Corp. and all of our affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us at , or call ext. 4747.

**Company Description**
**WHO ARE WE?**
Dexterra Group, is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job u2013 we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, thatu2019s something weu2019re truly proud of. Work That Matters, People Who Care.
**Job Description**
Dana Full-Time Social Media and Event Coordinators manage multiple social media handles of key unit(s) for the company. These often include, but are not limited to: Instagram, Facebook, Tik Tok, & Snapchat for multiple units and often different verticals (Retail vs Higher Ed)
In addition to social media and marketing duties, this role plays a key part in supporting onsite catering operations and event execution. The successful candidate must be comfortable overseeing and assisting with catering set-ups, working closely with culinary teams, and ensuring that events are executed smoothly and professionally. A strong sense of organization, customer service, and hands-on involvement in hospitality-focused experiences is essential.
Coordinators have a strong skill set in content creation and can juggle creating content for multiple units at the same time. These include the ability to edit high-quality audio and video using a combination of hardware and software. They also bring other peripheral skill sets such as the ability to manage and build E-Commerce environments, use multiple forms of editing software to create cutting-edge content, and other cloud-based platforms to aggregate feedback.
Coordinators are expected to understand standard Social Media KPIs and Metrics and send weekly reports to Danau2019s National Lead on Social Media and Engagement. They are also expected to be able to account for these metrics, provide context around them, and grow them over time.
Alongside content creation, this role provides general marketing support which includes engaging with customers and collecting feedback for operational improvements. This includes tabling, polling, sampling, events support, and other activities that drive customer participation and reinforce the Dana brand. Specialists are also capable designers that can create marketing collateral such as loyalty cards, posters, and signage when needed.
**Job Duties:**
**Social Media Management & Content Creation**
Manage and grow multiple social media handles (e.g., Instagram, Facebook, TikTok, Snapchat) across various units and verticals (Retail and Higher Ed).
Create engaging, high-quality content including graphics, photos, videos, and reels for multiple platforms.
Edit video and audio content using professional software (e.g., Adobe Creative Suite, CapCut, Canva, etc.).
Maintain a consistent brand voice and visual identity across all platforms.
Schedule and publish content using social media management tools.
**Analytics & Reporting**
Track and analyze social media metrics and KPIs on a weekly basis.
Prepare and submit regular performance reports to Danau2019s National Lead of Social Media & Engagement.
Provide insights, context, and growth strategies based on analytics.
**E-Commerce & Digital Marketing Support**
Support and manage unit-level E-Commerce platforms, including product uploads, descriptions, and promotions.
Collaborate with teams to launch and market digital campaigns.
**Event Coordination & Onsite Catering Support**
Assist with planning, coordinating, and executing onsite catering events.
Oversee catering setup and takedown while ensuring presentation standards are met.
Liaise with culinary teams to ensure smooth event operations and client satisfaction.
Represent Dana in a professional and hospitable manner during all events.
**Customer Engagement & Feedback**
Conduct tabling, polling, and sampling initiatives to interact with customers and gather feedback.
Build strong relationships with students, staff, and customers to boost engagement.
Communicate feedback to internal teams to support continuous improvement.
**Marketing & Design**
Design marketing collateral including posters, flyers, signage, and digital graphics.
Promote initiatives, specials, and campaigns through effective visual materials.
**Qualifications**
Demonstrated experience managing multiple social media accounts (Instagram, Facebook, TikTok, Snapchat) for diverse units or business verticals (e.g., Retail and Higher Education).
Strong background in content creation, including photo, video, and audio capture and editing, with the ability to produce high-quality, engaging material using both mobile devices and professional software.
Proficiency with editing tools such as Adobe Creative Suite, Canva, CapCut, or similar platforms to create impactful and visually compelling content.
Competent in creating marketing collateral such as posters, signage, digital displays, loyalty cards, and branded materials that align with Danau2019s visual identity and standards.
Experience in building and managing E-Commerce platforms, particularly for food service or hospitality-related environments.
Ability to interpret and act on social media performance metrics (e.g., Impressions, Reach, Engagement, Follower Growth), and generate regular performance reports with strategic recommendations for improvement.
Highly organized and capable of managing multiple content streams, deadlines, and unit needs simultaneously while maintaining consistent brand messaging.
Confident and personable communicator with strong customer service skills and the ability to actively engage with customers during tabling, sampling, polling, and event support activities.
Comfortable supporting and overseeing catering set-ups and event execution, including coordination with culinary teams and ensuring professional presentation and service.
Hands-on, hospitality-focused approach with an eye for detail and the ability to troubleshoot and adapt quickly during live events and activations.
Self-starter with a proactive attitude, creative flair, and strong time management skills in fast-paced, multitasking environments.
**Additional Information**
**WHAT''S IN IT FOR YOU?**
Be part of an industry that''s more important than ever!
Employee Referral Program!
Career advancement opportunities.
Whereas other companies are downsizing, we are growing!
Be #1 on day 1 by joining an industry leader.
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteransu2019 status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
#IND6

Job Description

Job Description

Company Description

WHO ARE WE?

Dexterra Group, is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.

Job Description

Dana Full-Time Social Media and Event Coordinators manage multiple social media handles of key unit(s) for the company. These often include, but are not limited to: Instagram, Facebook, Tik Tok, & Snapchat for multiple units and often different verticals (Retail vs Higher Ed)

In addition to social media and marketing duties, this role plays a key part in supporting onsite catering operations and event execution. The successful candidate must be comfortable overseeing and assisting with catering set-ups, working closely with culinary teams, and ensuring that events are executed smoothly and professionally. A strong sense of organization, customer service, and hands-on involvement in hospitality-focused experiences is essential.

Coordinators have a strong skill set in content creation and can juggle creating content for multiple units at the same time. These include the ability to edit high-quality audio and video using a combination of hardware and software. They also bring other peripheral skill sets such as the ability to manage and build E-Commerce environments, use multiple forms of editing software to create cutting-edge content, and other cloud-based platforms to aggregate feedback.

Coordinators are expected to understand standard Social Media KPIs and Metrics and send weekly reports to Dana’s National Lead on Social Media and Engagement. They are also expected to be able to account for these metrics, provide context around them, and grow them over time.

Alongside content creation, this role provides general marketing support which includes engaging with customers and collecting feedback for operational improvements. This includes tabling, polling, sampling, events support, and other activities that drive customer participation and reinforce the Dana brand. Specialists are also capable designers that can create marketing collateral such as loyalty cards, posters, and signage when needed.

Job Duties:

Social Media Management & Content Creation

• Manage and grow multiple social media handles (e.g., Instagram, Facebook, TikTok, Snapchat) across various units and verticals (Retail and Higher Ed).

• Create engaging, high-quality content including graphics, photos, videos, and reels for multiple platforms.

• Edit video and audio content using professional software (e.g., Adobe Creative Suite, CapCut, Canva, etc.).

• Maintain a consistent brand voice and visual identity across all platforms.

• Schedule and publish content using social media management tools.

Analytics & Reporting

• Track and analyze social media metrics and KPIs on a weekly basis.

• Prepare and submit regular performance reports to Dana’s National Lead of Social Media & Engagement.

• Provide insights, context, and growth strategies based on analytics.

E-Commerce & Digital Marketing Support

• Support and manage unit-level E-Commerce platforms, including product uploads, descriptions, and promotions.

• Collaborate with teams to launch and market digital campaigns.

Event Coordination & Onsite Catering Support

• Assist with planning, coordinating, and executing onsite catering events.

• Oversee catering setup and takedown while ensuring presentation standards are met.

• Liaise with culinary teams to ensure smooth event operations and client satisfaction.

• Represent Dana in a professional and hospitable manner during all events.

Customer Engagement & Feedback

• Conduct tabling, polling, and sampling initiatives to interact with customers and gather feedback.

• Build strong relationships with students, staff, and customers to boost engagement.

• Communicate feedback to internal teams to support continuous improvement.

Marketing & Design

• Design marketing collateral including posters, flyers, signage, and digital graphics.

• Promote initiatives, specials, and campaigns through effective visual materials.

Qualifications

• Demonstrated experience managing multiple social media accounts (Instagram, Facebook, TikTok, Snapchat) for diverse units or business verticals (e.g., Retail and Higher Education).

• Strong background in content creation, including photo, video, and audio capture and editing, with the ability to produce high-quality, engaging material using both mobile devices and professional software.

• Proficiency with editing tools such as Adobe Creative Suite, Canva, CapCut, or similar platforms to create impactful and visually compelling content.

• Competent in creating marketing collateral such as posters, signage, digital displays, loyalty cards, and branded materials that align with Dana’s visual identity and standards.

• Experience in building and managing E-Commerce platforms, particularly for food service or hospitality-related environments.

• Ability to interpret and act on social media performance metrics (e.g., Impressions, Reach, Engagement, Follower Growth), and generate regular performance reports with strategic recommendations for improvement.

• Highly organized and capable of managing multiple content streams, deadlines, and unit needs simultaneously while maintaining consistent brand messaging.

• Confident and personable communicator with strong customer service skills and the ability to actively engage with customers during tabling, sampling, polling, and event support activities.

• Comfortable supporting and overseeing catering set-ups and event execution, including coordination with culinary teams and ensuring professional presentation and service.

• Hands-on, hospitality-focused approach with an eye for detail and the ability to troubleshoot and adapt quickly during live events and activations.

• Self-starter with a proactive attitude, creative flair, and strong time management skills in fast-paced, multitasking environments.

Additional Information

WHAT'S IN IT FOR YOU?

• Be part of an industry that's more important than ever!
• Employee Referral Program!
• Career advancement opportunities.
• Whereas other companies are downsizing, we are growing!
• Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

#IND6