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PROJECT MANAGER NEEDED URGENTLY
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Because project manager responsibilities are abundant, a broad range of skills is helpful in propelling them through the process, including:
- Budget Management
- Clear Communication
- Delegation
- Problem Solving
- Strategic Thinking
- Time Management
ROLES AND RESPONSIBILITIES:
- Plan and develop project scope
- Create and lead a team
- Monitor project progress and set deadlines
- Overcome obstacles that arise
- Manage the project budget
- Ensure stakeholder satisfaction
- Evaluate project performance
Every project starts as an idea. It’s the responsibility of a project manager to work with internal stakeholders and external clients to define that concept and create a process to bring it to fruition. This includes setting and managing client expectations, developing a detailed project plan, defining the scope of the project, understanding project risks and assigning team members to specific tasks.
Project managers are accountable for every aspect of the project, including leading a team capable of meeting or exceeding client expectations for their vision. Successful project managers assemble and manage these individuals to make a fine-tuned project machine. If the team needs guidance, training or coaching, it’s a project manager’s responsibility to set them up for success.
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CUSTOMER SERVICE REPRESENTATIVE
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The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.
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MYSTERY SHOPPER NEEDED FOR IMMEDIATE START
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We are looking for an attentive mystery shopper to join our team. Mystery shoppers are responsible for determining the quality of products, customer service, and store environments while posing as ordinary customers. You will also be required to submit reports on your findings in a timely manner.
To be successful as a mystery shopper, you should be able to masquerade as a regular customer while remaining detail-oriented. Ultimately, top-notch mystery shoppers will possess excellent communication and memorization skills, and the ability to remain impartial at all times.
Mystery Shopper Responsibilities:
- Going to assigned store locations.
- Remaining discreet while you pose as a regular customer.
- Interacting with employees over the phone and in person to gauge customer service.
- Inspecting the store's environment to detect possible concerns and areas for improvement.
- Purchasing random and specific items to assess product quality.
- Retaining receipts as proof of purchase for later reimbursement.
- Completing and submitting a written report detailing the shopping experience after each store visit.
- Disclosing competing interests, including prior loyalty to or dislike of particular stores or products.
- Logging hours worked.
- Storing copies of completed assignments.
Mystery Shopper Requirements:
- High school diploma or equivalent.
- Your fund will be used for all tasks in which you will be getting a reimbursement with profit interest
- Excellent verbal and written communication.
- Outstanding memorization abilities.
- Organized, flexible disposition.
- Attentive to detail.
- Ability to conduct duties discreetly and impartially.
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CUSTOMER SERVICE REPRESENTATIVE
Posted 1 day ago
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Location: Canada (Remote / On-site / Hybrid)
Job SummaryThe Customer Service Representative is responsible for delivering exceptional service to customers by responding to inquiries, resolving issues, and providing information about the company’s products or services. The role requires strong communication skills, attention to detail, and the ability to maintain professionalism in all interactions.
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Editor-in-Chief
Posted 1 day ago
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We are seeking a dynamic and experienced Editor-in-Chief to lead our editorial team in the Import and Export industry. As the Editor-in-Chief, you will play a crucial role in shaping the content strategy, overseeing the editorial process, and ensuring the quality and accuracy of all published materials.
Responsibilities:- Develop and execute the editorial vision and strategy for the organization
- Manage a team of writers, editors, and content creators
- Review and approve all content before publication
- Ensure all content aligns with the organization's brand voice and guidelines
- Collaborate with other departments to create cohesive and engaging content
- Stay up-to-date on industry trends and best practices
- Bachelor's degree in Journalism, Communications, or related field
- Proven experience as an Editor-in-Chief or similar role
- Strong editorial skills and attention to detail
- Excellent communication and leadership abilities
- Ability to work in a fast-paced environment and meet tight deadlines
- Competitive salary and benefits package
- Opportunity for career growth and advancement
- Work with a talented and passionate team
- Contribute to a leading organization in the Import and Export industry
Company Details
Administrative - Personal Assistant
Posted 3 days ago
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I’m looking for a reliable and detail-oriented personal assistant to help manage all aspects of mailing and receiving. This role involves handling a variety of items, including letters, important documents, electronics, and other packages that I will provide. You will be responsible for preparing items for shipment, which includes proper packaging, labeling, and coordinating the sending process through appropriate carriers. On the receiving end, you'll track incoming deliveries, ensure timely pickups, and notify me promptly upon arrival.
All necessary materials and supplies for mailing and packaging will be provided. Your focus should be on accuracy, timeliness, and maintaining organization throughout the process. Strong communication skills are important, as I’ll need regular updates and confirmations. The ideal candidate is trustworthy, dependable, and able to work independently while following clear instructions.
This position is perfect for someone who enjoys handling logistical tasks and is committed to keeping things running smoothly. Prior experience in shipping, mail handling, or administrative support is a plus but not required. Most important is a strong work ethic and a proactive attitude.
If you’re efficient, responsible, and looking for consistent work, I’d love to hear from you!
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virtual Assitant
Posted 3 days ago
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Virtual Assistant (Remote)
Suffolk Technologies is looking for a reliable and detail-oriented Virtual Assistant to provide remote administrative and operational support to our growing innovation and investment team. The ideal candidate is organized, proactive, and able to manage multiple tasks independently while maintaining high attention to detail.
In this role, you will handle a variety of administrative duties, including managing emails, scheduling appointments, preparing reports, organizing digital files, and assisting with project coordination. You will also perform data entry, manage spreadsheets, and communicate professionally with clients and internal team members to ensure smooth day-to-day operations.
Strong communication skills, time-management abilities, and proficiency with Microsoft Office or Google Workspace are essential. Familiarity with tools such as Slack, Trello, or Zoom is a plus. The role requires professionalism, confidentiality, and the ability to meet deadlines consistently.
Suffolk Technologies offers a flexible remote work environment, competitive hourly pay, and opportunities for long-term growth within a collaborative and forward-thinking company.
Job Type: Permanent (Remote)
Salary: $38 per hour
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Customer Service Representative
Posted 3 days ago
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Customer Service Representative (Remote)
Suffolk Technologies is seeking a friendly, reliable, and customer-focused Customer Service Representative to join our remote support team. In this role, you will serve as the first point of contact for clients and customers, providing timely and professional assistance via email, chat, and phone. We are looking for someone who enjoys helping people, communicates clearly, and thrives in a virtual team environment.
Key responsibilities include responding to inquiries, processing customer requests, resolving issues efficiently, and maintaining accurate records of interactions. You will collaborate with internal departments to ensure customer satisfaction and provide feedback that helps improve our services and operations.
The ideal candidate has excellent communication and problem-solving skills, a positive attitude, and the ability to multitask while maintaining attention to detail. Prior experience in customer service or call center roles is preferred but not required.
Suffolk Technologies offers competitive pay, flexible working hours, and growth opportunities within a supportive remote culture.
Job Type: Permanent (Remote)
Salary: $38 per hour
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Executive Assistant
Posted 3 days ago
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Executive Assistant (Remote)
Suffolk Technologies is seeking a highly organized, proactive, and dependable Executive Assistant to provide comprehensive administrative support to our leadership team. This remote position offers the opportunity to work closely with senior executives in a dynamic, innovation-driven environment focused on technology, real estate, and construction advancement.
In this role, you will manage complex calendars, schedule meetings, prepare presentations, organize travel arrangements, and handle confidential correspondence. You will act as a key liaison between executives, internal teams, and external partners, ensuring communication and operations run smoothly. The ideal candidate is detail-oriented, efficient under pressure, and capable of handling sensitive information with professionalism and discretion.
Strong written and verbal communication skills, advanced proficiency in Microsoft Office or Google Workspace, and exceptional time management are essential. Previous experience supporting senior management is preferred.
Suffolk Technologies offers competitive pay, flexible remote scheduling, and opportunities for long-term career growth in a collaborative and forward-thinking organization.
Job Type: Permanent (Remote)
Salary: $38–$45 per hour (based on experience)
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Sales Representative
Posted 3 days ago
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We are seeking a dynamic and results-driven Sales Representative to join our team. As a Sales Representative, you will play a crucial role in driving sales and revenue growth for our company. This is an exciting opportunity to showcase your sales skills and contribute to the success of our business.
Responsibilities:- Identify and reach out to potential customers to drive sales.
- Build and maintain strong relationships with new and existing clients.
- Pitch products and services to meet customer needs and exceed sales targets.
- Negotiate contracts and close deals to achieve revenue goals.
- Provide excellent customer service and support to ensure client satisfaction.
- Proven experience in sales or a related field.
- Strong communication and negotiation skills.
- Ability to work independently and as part of a team.
- Goal-oriented and self-motivated with a passion for sales.
- Bachelor's degree in Business Administration or related field (preferred).
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office and CRM software.
- Ability to multitask and prioritize tasks effectively.
- Experience in B2B sales is a plus.
- Competitive salary and commission structure.
- Opportunity for career growth and advancement.
- Health and wellness benefits package.
- Friendly and collaborative work environment.