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Customer Service Representative

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Remote $16 - $28 per hour Xurrent

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Job Description

Full time Permanent

We are seeking a friendly, patient, and solutions-oriented Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, responsible for providing timely and accurate support via phone, email, chat, or social media.

Key Responsibilities:
  • Respond promptly and professionally to customer inquiries
  • Resolve product or service problems by clarifying customer complaints, determining the cause, and offering solutions
  • Process orders, forms, applications, and requests
  • Maintain accurate records of customer interactions and transactions
  • Follow up with customers to ensure resolution and satisfaction
  • Escalate complex issues to appropriate departments or supervisors
  • Provide product/service information and guidance
  • Identify customer needs and suggest appropriate products or services
  • Stay updated on company policies, services, and product updates
  • Meet or exceed customer service performance targets (e.g., response time, satisfaction score)
Required Skills & Qualifications:
  • High school diploma or equivalent; associate or bachelor’s degree is a plus
  • Previous experience in customer service or a related field preferred
  • Strong communication skills — both verbal and written
  • Ability to stay calm and professional under pressure
  • Tech-savvy and able to quickly learn new software tools
  • Basic proficiency in Microsoft Office, Google Workspace, or CRM platforms
  • Strong organizational and problem-solving skills
  • Excellent interpersonal skills and a customer-first attitude

Company Details

Xurrent helps organizations simplify and optimize their IT processes, enabling teams to focus on what matters most - delivering exceptional customer value. Whether a growing business or large enterprise, our scalable solutions are tailored to meet your specific needs, helping you achieve operational excellence with ease. Creating a new level of performance across organizations by enabling teams to confidently and dynamically collaborate without friction from boundaries.
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Administrative - Virtual Assistant

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Remote $25 - $45 per hour Xurrent

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Job Description

Full time Permanent

We are looking for a proactive, detail-oriented Administrative Virtual Assistant to provide remote administrative support to our team. The ideal candidate is highly organized, tech-savvy, and capable of handling multiple administrative tasks efficiently while working independently.

Key Responsibilities:
  • Manage calendars, schedule meetings, and coordinate appointments
  • Handle email management: respond, organize, and flag priorities
  • Perform data entry, file management, and document organization
  • Prepare reports, presentations, and spreadsheets
  • Assist with invoicing, expense tracking, and basic bookkeeping tasks
  • Conduct internet research and compile findings
  • Maintain digital filing systems and update internal databases
  • Communicate with clients or vendors as needed
  • Support project coordination and task follow-ups
  • Order office supplies, manage subscriptions, or handle other admin needs
Required Skills & Qualifications:
  • Proven experience as a Virtual Assistant or Administrative Assistant
  • Proficiency in Google Workspace, Microsoft Office (Excel, Word, Outlook), and online collaboration tools (e.g., Slack, Zoom, Trello)
  • Strong communication and interpersonal skills
  • Excellent time management and organizational skills
  • High attention to detail and accuracy
  • Ability to work independently with minimal supervision
  • Reliable internet connection and computer

Company Details

Xurrent helps organizations simplify and optimize their IT processes, enabling teams to focus on what matters most - delivering exceptional customer value. Whether a growing business or large enterprise, our scalable solutions are tailored to meet your specific needs, helping you achieve operational excellence with ease. Creating a new level of performance across organizations by enabling teams to confidently and dynamically collaborate without friction from boundaries.
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Administrative - Data Analyst

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Remote $42 - $58 per hour Xurrent

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Job Description

Full time Permanent

We are looking for a highly organized and detail-oriented Administrative Data Analyst to support both administrative operations and data-driven projects. This role bridges administrative tasks such as scheduling and document management with data analysis duties like collecting, interpreting, and presenting data to support business decision-making.

Key Responsibilities: Administrative Support:
  • Manage calendars, meetings, and appointments for department leaders
  • Organize, maintain, and file confidential documents and records
  • Prepare reports, presentations, and correspondence
  • Assist in office operations including procurement, scheduling, and internal communications
  • Support onboarding and HR-related documentation when required
Data Analysis:
  • Collect, clean, and validate data from internal systems and external sources
  • Analyze data to identify trends, insights, and opportunities for improvement
  • Create reports, dashboards, and visualizations using tools such as Excel, Power BI, or Tableau
  • Present findings to stakeholders and assist in decision-making
  • Maintain databases and ensure data accuracy and security
Required Skills & Qualifications:
  • Associate or Bachelor’s degree in Business Administration, Data Analytics, Statistics, or a related field
  • 1–3 years of experience in a similar role involving admin and data responsibilities
  • Proficiency in Microsoft Office (especially Excel – pivot tables, VLOOKUP, etc.)
  • Experience with data analysis tools (Excel, SQL, Power BI, Tableau, or Google Sheets)
  • Strong communication and organizational skills
  • High attention to detail and accuracy
  • Ability to handle sensitive information with confidentiality

Company Details

Xurrent helps organizations simplify and optimize their IT processes, enabling teams to focus on what matters most - delivering exceptional customer value. Whether a growing business or large enterprise, our scalable solutions are tailored to meet your specific needs, helping you achieve operational excellence with ease. Creating a new level of performance across organizations by enabling teams to confidently and dynamically collaborate without friction from boundaries.
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Administrative - Administrative Assistant

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Remote $23 - $38 per hour Xurrent

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Job Description

Full time Permanent

We are looking for a highly organized and proactive Administrative Assistant to provide support to our team and ensure the smooth day-to-day operation of the office. The ideal candidate will be detail-oriented, resourceful, and able to multitask efficiently in a fast-paced environment.

Key Responsibilities:
  • Perform general office duties such as filing, typing, scanning, and data entry
  • Schedule appointments and meetings, manage calendars, and prepare meeting materials
  • Answer and direct phone calls and emails to appropriate staff
  • Maintain office supplies inventory and order new materials as needed
  • Assist with the preparation of reports, presentations, and correspondence
  • Greet and assist visitors and clients in a professional manner
  • Organize and maintain physical and digital filing systems
  • Handle confidential information with discretion
  • Support HR, finance, or other departments with administrative tasks as needed
Required Skills & Qualifications:
  • High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus)
  • 1–3 years of administrative or office experience
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Excellent written and verbal communication skills
  • Strong organizational and time-management skills
  • Ability to prioritize tasks and work independently
  • Attention to detail and problem-solving ability

Company Details

Xurrent helps organizations simplify and optimize their IT processes, enabling teams to focus on what matters most - delivering exceptional customer value. Whether a growing business or large enterprise, our scalable solutions are tailored to meet your specific needs, helping you achieve operational excellence with ease. Creating a new level of performance across organizations by enabling teams to confidently and dynamically collaborate without friction from boundaries.
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Data Entry

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Remote $22 - $29 per hour Xurrent

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Job Description

Full time Permanent

We are seeking a detail-oriented and dependable Data Entry Clerk to input and manage data across various systems and databases. The ideal candidate will have fast typing skills, an eye for accuracy, and a solid understanding of data confidentiality principles.

Key Responsibilities:
  • Enter data accurately into databases, spreadsheets, and systems from various source documents
  • Review data for errors, missing information, or inconsistencies and make corrections as needed
  • Maintain updated records and ensure all data is current and correctly filed
  • Retrieve data from databases or electronic files as requested
  • Perform regular backups to ensure data preservation
  • Prepare and sort documents for data entry
  • Verify data by comparing it to source documents
  • Generate reports, store completed work in designated locations, and perform backup operations
  • Comply with data integrity and security policies
Requirements:
  • High school diploma or equivalent; additional computer training or certification is a plus
  • Proven experience as a data entry clerk or similar position
  • Excellent typing speed and accuracy
  • Proficient in Microsoft Office Suite (Excel, Word) and data entry software
  • Strong attention to detail and organizational skills
  • Ability to handle confidential information responsibly
  • Good communication skills

Company Details

Xurrent helps organizations simplify and optimize their IT processes, enabling teams to focus on what matters most - delivering exceptional customer value. Whether a growing business or large enterprise, our scalable solutions are tailored to meet your specific needs, helping you achieve operational excellence with ease. Creating a new level of performance across organizations by enabling teams to confidently and dynamically collaborate without friction from boundaries.
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Administrative - Data Analyst

Premium Job
Remote $42 - $54 per hour XurrentInc

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Job Description

Full time Permanent

We are seeking a detail-oriented and analytical Data Analyst to join our team. The ideal candidate will be responsible for collecting, processing, and analyzing data to help drive strategic decision-making. You will work closely with various departments to deliver actionable insights and support business goals.

Key Responsibilities:
  • Collect, clean, and interpret data from multiple sources.
  • Develop and maintain dashboards and reports using tools like Excel, Power BI, or Tableau.
  • Analyze trends and patterns to identify business opportunities or performance improvements.
  • Present findings and recommendations to stakeholders in a clear and actionable manner.
  • Collaborate with cross-functional teams to understand data requirements.
  • Support A/B testing and other data-driven initiatives.
  • Ensure data accuracy, integrity, and security.
  • Create documentation for data processes and standards.
Required Qualifications:
  • Bachelor’s degree in Data Science, Statistics, Computer Science, Mathematics, Economics, or a related field.
  • Proven experience as a Data Analyst or in a similar analytical role.
  • Proficiency in SQL, Excel, and at least one statistical or scripting language (e.g., Python, R).
  • Experience with data visualization tools (e.g., Tableau, Power BI, Looker).
  • Strong analytical and problem-solving skills.
  • Excellent communication and presentation skills.

Company Details

We helps organizations simplify and optimize there IT processes, enabling teams to focus on what matters most delivering exceptional customer value. Whether a growing business or large enterprise, our scalable solutions are tailored to meet your specific needs, helping you achieve operational excellence with ease. Creating a new level of performance across organizations by enabling teams to confidently and dynamically collaborate without friction from boundaries.
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Administrative - Administrative Assistant

Premium Job
Remote $20 - $25 per year XurrentInc

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Job Description

Full time Permanent

We are seeking a highly organized and detail-oriented Administrative Assistant to support our team and ensure smooth daily operations. The ideal candidate will be responsible for handling clerical tasks, managing schedules, coordinating communications, and assisting with office operations to improve efficiency across the organization.

Key Responsibilities
  • Answer and direct phone calls, emails, and other correspondence.
  • Schedule and coordinate meetings, appointments, and travel arrangements.
  • Prepare, organize, and maintain documents, reports, and records (both digital and physical).
  • Assist in the preparation of presentations, spreadsheets, and reports.
  • Greet and assist visitors, ensuring a professional office environment.
  • Manage office supplies inventory and place orders as needed.
  • Support bookkeeping and expense tracking (if applicable).
  • Perform data entry and maintain accurate filing systems.
  • Provide administrative support to managers and staff as requested.
  • Assist with onboarding of new employees and HR-related tasks.
Required Skills & Qualifications
  • High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
  • Proven experience as an Administrative Assistant, Secretary, or Office Assistant.
  • Strong organizational and multitasking skills.
  • Excellent written and verbal communication skills.
  • Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint) and basic computer skills.
  • Attention to detail with problem-solving abilities.
  • Ability to handle confidential information with discretion.

Company Details

We helps organizations simplify and optimize there IT processes, enabling teams to focus on what matters most delivering exceptional customer value. Whether a growing business or large enterprise, our scalable solutions are tailored to meet your specific needs, helping you achieve operational excellence with ease. Creating a new level of performance across organizations by enabling teams to confidently and dynamically collaborate without friction from boundaries.
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Customer Service Representative

Premium Job
Remote $19 - $27 per hour Xurrent

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Job Description

Full time Permanent

We are looking for a friendly, detail-oriented, and problem-solving Customer Service Representative to join our team. The ideal candidate will act as the first point of contact for our customers, providing excellent service by answering inquiries, resolving issues, and ensuring customer satisfaction across all communication channels.

Key Responsibilities

  • Respond to customer inquiries via phone, email, chat, or in person.
  • Resolve product or service issues promptly and professionally.
  • Provide accurate information about products, services, pricing, and policies.
  • Process orders, returns, refunds, and exchanges.
  • Maintain customer records and document interactions in CRM systems.
  • Escalate complex issues to supervisors or specialized departments when necessary.
  • Identify opportunities to improve customer experience and provide feedback to management.
  • Follow up with customers to ensure issues are resolved and satisfaction is achieved.
  • Support team goals by meeting service metrics (response time, resolution time, satisfaction scores).
Required Skills & Qualifications
  • High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
  • Proven customer support or client-facing experience.
  • Strong communication, active listening, and interpersonal skills.
  • Ability to handle difficult situations with patience and empathy.
  • Basic computer literacy; experience with CRM or ticketing systems is a plus.
  • Strong problem-solving and time-management skills.
  • Ability to work independently and as part of a team.

Company Details

Xurrent helps organizations simplify and optimize their IT processes, enabling teams to focus on what matters most — delivering exceptional customer value. Whether a growing business or large enterprise, our scalable solutions are tailored to meet your specific needs, helping you achieve operational excellence with ease. Creating a new level of performance across organizations by enabling teams to confidently and dynamically collaborate without friction from boundaries.
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Project Manager

Premium Job
Remote $43 - $54 per hour Xurrent

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Job Description

Full time Permanent

We are seeking an experienced and organized Project Manager to lead the planning, execution, and delivery of projects within scope, budget, and timelines. The ideal candidate will collaborate with cross-functional teams, manage resources effectively, and ensure alignment with organizational goals while maintaining stakeholder satisfaction. 

Key Responsibilities

  • Develop and manage detailed project plans, timelines, budgets, and resource allocations.
  • Define project scope, objectives, and deliverables in collaboration with stakeholders.
  • Coordinate internal teams and external vendors to ensure smooth project execution.
  • Monitor project progress, identify risks, and implement mitigation strategies.
  • Conduct regular status meetings and provide clear updates to stakeholders and leadership.
  • Ensure quality standards and compliance requirements are met.
  • Facilitate communication between technical and non-technical teams.
  • Drive continuous improvement by analyzing project outcomes and recommending enhancements.
Required Skills & Qualifications
  • Bachelor’s degree in Project Management, Business Administration, Engineering, IT, or related field.
  • Proven experience as a Project Manager or similar leadership role.
  • Strong knowledge of project management methodologies (Agile, Scrum, Waterfall, or hybrid).
  • Proficiency with project management tools (e.g., MS Project, Jira, Trello, Asana).
  • Excellent organizational, leadership, and time management skills.
  • Strong problem-solving and decision-making abilities.
  • Outstanding communication and interpersonal skills.

Company Details

Xurrent helps organizations simplify and optimize their IT processes, enabling teams to focus on what matters most — delivering exceptional customer value. Whether a growing business or large enterprise, our scalable solutions are tailored to meet your specific needs, helping you achieve operational excellence with ease. Creating a new level of performance across organizations by enabling teams to confidently and dynamically collaborate without friction from boundaries.
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Data Entry Clerk

Premium Job
Remote $20 - $40 per hour Vontier Corporation

Posted 1 day ago

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Job Description

Part Time Permanent
Description

We are seeking a meticulous and detail-oriented Data Entry Clerk to join our dynamic team. In this pivotal role, you will be responsible for entering, updating, and maintaining data across various databases with utmost accuracy and efficiency. As a Data Entry Clerk, your primary duty will be to ensure that all records are correctly inputted, verified, and compiled, contributing to the overall integrity of our data management systems. You will work closely with different departments to ensure that data from various sources is properly integrated and up-to-date, which is essential for reports, analysis, and strategic decision-making. This position requires proficiency in data entry software, strong organizational skills, and a keen eye for detail, as you will be handling sensitive and crucial information that directly affects our operations. Your ability to work independently and manage your time effectively will be essential as you may be tasked with multiple projects simultaneously. The ideal candidate will thrive in a fast-paced environment and possess the initiative to streamline processes and enhance operational efficiency within the data management team. If you are passionate about data accuracy and are eager to contribute to a collaborative workplace, we encourage you to apply and become an integral part of our organization.

Responsibilities
  • Enter and update data in databases in a timely and accurate manner.
  • Verify data accuracy by comparing it with source documents and making necessary corrections.
  • Compile, sort, and organize documents and data for efficient retrieval and analysis.
  • Assist in preparing reports by gathering and summarizing information.
  • Respond to inquiries regarding entered data and resolve discrepancies as needed.
  • Maintain confidentiality and security of sensitive information according to company policies.
  • Coordinate with team members and other departments to ensure data consistency and integrity.
Requirements
  • High school diploma or equivalent; additional certification in data entry or related field is a plus.
  • Proven experience as a data entry clerk or similar position.
  • Strong typing skills with a minimum speed of 50 WPM and accuracy.
  • Proficiency in Microsoft Office Suite, particularly Excel and Word.
  • Familiarity with database management systems and data entry software.
  • Excellent attention to detail and ability to spot errors or inconsistencies in data.
  • Strong organizational skills with the ability to manage multiple tasks and deadlines.

Company Details

Vontier Corporation is an industrial technology company focused on mobility solutions, providing hardware and software for fueling, vehicle repair, and other related services. They operate in the mobility ecosystem, offering solutions for convenience stores, car washes, EV charging, and fleets. Vontier was spun off from Fortive in 2020 and is headquartered in Raleigh, North Carolina.
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