161 Account Manager jobs in Burnaby
Account Manager
Posted today
Job Viewed
Job Description
National strategic and creative advertising firm looking for a highly organized, detail-oriented
Account Manager
to lead our clients in British Columbia and the Prairies. This hybrid position, based out of our Vancouver office, requires regular in-office appearances and client meetings.
About us
At The NOW Group, we sell things money can't buy. Ideas. Causes. Change.
For over 30 years, we've been working with non-profits, unions, and progressive leaders to create award-winning integrated campaigns. A full-service agency, our team makes a big impact with our clients, working across Canada in social marketing, advertising, communications and electoral campaigns.
We're looking for an Account Manager to join our team.
About the job
The Account Manager will lead projects across the West and Prairies. You will work with experienced project teams and suppliers to ensure all communication and advertising plans are implemented on time, on budget, and on brand.
Key Responsibilities:
- Serve as the primary point of contact for clients, building strong relationships and addressing concerns.
- Act as a liaison between clients and internal teams, clearly communicating goals, feedback, and updates.
- Proactively address and resolve project challenges, maintaining professionalism and delivering creative solutions.
- Plan, execute, and deliver client projects on time and within budget, coordinating with cross-functional teams to meet deadlines and objectives.
- Develop strategies and creative briefs in collaboration with clients and internal teams, ensuring campaigns align with communication goals.
- Manage client budgets and track expenses, while addressing billing questions as needed.
- Review creative outputs to ensure they meet client expectations, brand guidelines, and quality standards, providing constructive feedback to teams.
- Prepare and present regular performance reports, including post-campaign reviews highlighting successes and learnings.
- Lead internal team meetings and coordinate with external partners to ensure seamless project execution.
- Monitor campaign performance, analyze metrics, and provide actionable recommendations for optimization and future planning.
- May be asked to identify opportunities to grow existing accounts and participate in new business pitches.
Qualifications:
- At least 3 years of project management experience in an agency setting.
- Familiarity with marketing, advertising, and media strategies, as well as an understanding of campaign performance metrics.
- Proven ability to plan, execute, and oversee projects from start to finish, ensuring timely delivery within budget.
- Excellent verbal and written communication skills for client presentations, reports, and collaboration with teams.
- Experience working with production suppliers and ensuring all external teams are briefed accordingly so deliverables are produced on spec, on schedule, and on budget
- Strong interpersonal skills to build trust and maintain long-term client relationships.
- Ability to think strategically and provide creative solutions to challenges.
- Passion for progressive causes and commitment to supporting our clients' missions.
- Strong organizational skills with a focus on accuracy and quality control.
- Proficient in tools like project management software, CRM platforms, and analytics tools.
- Experience managing budgets and tracking expenses.
- Comfort working in a fast-paced, deadline-driven environment with the ability to handle multiple priorities to accommodate multimedia advertising campaigns.
Preference:
- Bachelor's degree in marketing, communications, political science or related field.
- Knowledge of the political landscape in British Columbia, Alberta and Saskatchewan is a huge plus.
- Knowledge/experience with email and social media marketing.
- Knowledge/experience with planning and executing complex province-wide media plans.
Application
To apply, please
email your resume
to and use "
APPLICATION – Account Manager"
as the subject line.
Applications submitted otherwise will not be considered.
Deadline
for applications is
Wednesday, October 1
.
About the hiring process
We are continuously working to keep our team diverse and representative of the people and workers our clients advocate for. We encourage applications from people of all cultures, people with diverse abilities and members of the 2SLGBTQ+
communities.
We are committed to providing a welcoming and inclusive work environment where everyone can contribute while being their authentic self.
Compensation includes salary, health/dental, phone plan, transit pass, and contract completion bonus. Salary range for the role is from $75,000 to $85,000, commensurate with experience.
Please note that only applicants shortlisted will be contacted to be interviewed.
Account Manager
Posted 9 days ago
Job Viewed
Job Description
We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
We are in search of a proactive Sales Professional who is motivated to learn, grow, and succeed in our organization for our Vancouver district located in Coquitlam, BC (25 Fawcett Rd, Coquitlam, BC).
You will be the Account Manager for the Lower Mainland for Waste Connections of Canada.
+ **Base Salary ($50-55k/year+ Uncapped Commissions**
+ **E** **xcellent Benefits Package**
+ **RRSP Matching**
**General Description:**
The **Account Manager** will prospect new business while providing excellent customer service and retention skills to maintain an existing book of business. Utilizing a consultative selling approach the Account Manager matches prospect's needs to Waste Connections services and aims to secure long-term partnerships. The main accountabilities are:
+ Develop list of prospective accounts and key contacts
+ Cold call companies in proximity of clients to build business.
+ Customer retention with existing customer base
+ Must demonstrate excellent presentation and communication skills.
+ Enter intelligence gathered into our Salesforce CRM system for future follow up
+ Meet or exceed sales activity goals for new sales on a monthly basis.
+ Cultivate client relationships. Effectively determine the decision maker(s) and key personnel to maintain a personal level with all our customers helping to control Districts churn rate
+ Analyze account activity and suggest opportunities for service improvements to the customer
+ Address customer concerns and inquiries promptly, providing solutions and ensuring a positive customer experience.
+ The ability to grow sales funnel to exceed sales quota and build strong business relationships with new and existing clients.
**What We Need From You:**
+ Professional presentation; is confident, assertive and displays a high level of self esteem
+ A minimum of four years sales experience with proven results
+ Excellent written ,verbal and listening skills
+ Knowledge of Microsoft Office (word, excel, etc.)
+ Knowledge of Salesforce or comparable CRM tool is a plus.
+ Good numeracy skills to estimate pricing and calculate margins.
**What You'll Get From Us:**
+ Base salary ($55,000/year plus uncapped monthly commission
+ Comprehensive benefits package
+ Annual Chairman's Club recognition for top national performers
_With competitive base salary, Chairman's club trip incentives (an all-inclusive paid trips top salespeople), and awards and incentives, our culture looks to drive success and creates an environment that is a great place to work for any motivated salesperson. On top of all of this, you can earn even more through our sales commission plan. Our compensation package is competitive and comes with excellent benefits. You'll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more._
_We thank all applicants for their interest but advise only those selected for an interview will be contacted._
_Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance._
Account Manager
Posted 17 days ago
Job Viewed
Job Description
**_Actalent_** connects passion with purpose and our vision is to impact millions of livesthrough engineering and sciences efforts.
We're looking for a highly motivated **Account Manager {B2B Sales Representative}** to join our team and help us support vital engineering and science initiatives at visionary companies. Building trusted, consultative relationships with our clients is a critical part of our business. If you're enthusiastic about partnering with bright and sharp individuals, understanding clients' business challenges, and collaborating across teams to develop and sell the best solution-keep reading, we might be a great match!
**_About Actalent_**
With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world.
Our Aston Carter brand provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.
**_You Will_**
+ Prospect, cold call and establish a list of target accounts
+ Set and conduct well-prepared face-to-face and virtual meetings with decision makers; get results by asking appropriate questions that qualify business and take advantage of opportunities to create value and meet client needs
+ Win new accounts, expand existing accounts, and provide exceptional service to all active and prospective customers
+ Maximize profitability by negotiating bill rates and terms
+ Partner with recruiting teams and customer support to ensure that the clients' talent needs and the consultants' payroll expectations are met
+ Ensure that client needs are met by thoroughly understanding their requirements and seeking feedback on our performance
+ Communicate account knowledge to team members (recruiters, field support, sales, director) during office meetings
+ Follow a disciplined sales operating rhythm within the CRM (Salesforce) to drive business development, increase future value proposition, and ensure effective execution
**_We Will_**
We commit to providing continued education and training throughout your career to keep your skillset sharp and competitive:
+ You'll take part in a comprehensive, structured training program to prepare you for your role, including role plays, job shadows and teach-backs to create camaraderie and ensure you become a subject matter expert within your industry.
+ Throughout your career at Actalent, you will engage in both formal and informal mentorship programs to progress toward your personal and professional goals.
+ At every step of the way, you will be surrounded by a positive and supportive culture that encourages everyone to help develop themselves and others.
+ Actalent promotes almost exclusively from within. Employees have the opportunity to develop and advance into leadership, management or explore other opportunities across our business.
**_Skills and Qualifications_**
+ Bachelor's degree preferred
+ Experience in customer service, leadership, and/or sales
+ Experience collaborating in a team-oriented environment
+ Interpersonal and verbal communication skills
+ Desire for relationship-based selling
+ Desire to work in a performance-based environment
**_Benefits and Compensation_**
+ **Unlimited commission potential**
+ Base salary of $60,000
+ Our top 10% of account managers earned an average of $0,000 in year one, 188,000 in year two, and 251,000 in year five (2021 data)
+ Monthly car allowance ( 425/month) and monthly cell allowance ( 100/month)
+ **Performance-based incentives**
+ Quarterly bonuses
+ All-expenses-paid annual trip for top performers
+ Company-funded investment plan with paid dividends
+ **Benefits**
+ Healthcare, dental, vision, and 401(k)
+ 20 days paid time off (accrued per year)
+ Employee discounts
+ Tuition reimbursement program
**_Our Culture_**
Actalent is an equal opportunity employer. We are committed to creating and fostering an inclusive environment for all employees. We encourage all employees to bring their most authentic selves to work. To achieve these goals, we offer a range of community groups and service opportunities for all employees.
**_Allegis Group Foundation_**
The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.
We form strategic alliances with national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact in the marketplace, and the development offerings they have for our internal employees and consultants.
**Check out our Instagram and LinkedIn to see what it's like to be part of our team: instagram.com/weareactalent** **|** ( With Us!**
Cookie Notice Cookie Settings Privacy Notices CA Notice at Collection ( CA Notice at Collection (for Employees and Job Applicants) Your Privacy Choices
At Actalent - we are the bridge connecting talented people to what is possible. The Actalent experience is one of high standards for professional and personal growth, integrity, and inclusivity. We encourage our teams to bring their best to work every day in terms of caring, competitive spirit, and character. Our people lead by example and work with purpose and pride. By committing to fostering an inclusive, safe environment, everyone can be their authentic selves. People to Possible.
Our objective is to drive exceptional growth and increased opportunity for our consultants, clients and our colleagues. How we ACT makes a difference and our culture embodies our core values.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, call or for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
**Job ID** _ _
**Category** _Sales_
**Min** _USD $ 0,000.00/Yr._
**Max** _USD 80,000.00/Yr._
**Location : Location** _CA-BC-Burnaby_
**Type** _Regular Full-Time_
Account Manager
Posted today
Job Viewed
Job Description
Job Description
Job Summary:
The Account Manager will oversee and assist customer success employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints.
Duties/Responsibilities:- Help build the infrastructure and standard operating procedures for the department
- Help create company guidelines particularly related to quality of service
- Manage the department and ensure the team complies with company guidelines particularly related to quality of service.
- Prepare knowledge-based documents such as summaries and responses to frequently asked questions.
- Hire entry-level customer success employees.
- Train new employees in the company's customer service policies, procedures, and best practices.
- Organize and oversee the schedules and work of the department.
- Conduct performance evaluations that are timely and constructive.
- Handle discipline and termination of employees as needed and in accordance with company policy.
- Monitor or review calls or other correspondence between representatives and customers.
- Ensure that representatives are informed about changes to company products and services.
- Collect data and prepares reports on customer complaints and inquiries.
- Prepare monthly reports summarizing the assigned customer success teams performance.
- Assist with budget preparation for the Customer Success department.
- Perform other related duties as assigned.
- Bachelor's degree in business, technology or similar
- At least five years of customer success experience required.
- At least two years of experience in a supervisory role preferred.
- At least two years of experience in customer service or customer success in the manufacturing industry
- Excellent communication and presentation skills
- Must be personable and enjoy working with people in an entirely customer-facing role
- Knowledge of project management/delivery methods and tools
- Organized, detail-oriented, and able to support many clients at once. Ability to deal with ambiguity and structure the unstructured
- Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision
- Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
- Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation
- Comfortable using and learning software, including MS Office (Excel), multiple internet browsers, ticketing/tracking systems
- Experience in the Food & Beverage or Consumer Packaged Goods domain preferred
- Experience with Salesforce (or other CRM) desired
- Ability to travel (job requires up to 30% travel)
- Comfortable working as needed in a remote environment with video-conferencing tools
- Excellent management and supervisory skills.
- Excellent verbal and written communication skills.
- Extensive knowledge of customer service procedures and principles.
- Organized with attention to detail.
- Ability to resolve customer complaints and issues while maintaining a professional and calm demeanour.
- Ability to coach and mentor customer success representatives.
Account Manager
Posted today
Job Viewed
Job Description
Job Description
Invest In Yourself & Grow With West X Business Solutions
If you want to work for one of Canada’s largest Xerox sales agencies, get access to world-class training, and develop your natural skills, with competitive earnings, we want to hear from you! West X Business Solutions is currently interviewing high-potential candidates to join our team. Every day, we’ll teach you something new to maximize your earning potential and earn a competitive base salary with an uncapped commission structure.
Why Work With West X
• You’ll have immediate high earning potential, plus performance-based incentives
• You’ll get career growth opportunities and ongoing professional development
• Develop and sharpen your professional sales skills with world class sales training
• Enjoy a flexible work environment once you’re fully trained and producing great results
• Join a high energy, empowering culture voted one of the top sales companies to work for
Daily Responsibilities & How You ’ll Succeed
• Manage a book of ~250 current accounts
• Work closely with your sales manager to measure your success and achieve sales targets
• Promote and sell West X’s portfolio of services and equipment
• Uncover new opportunities with customers and support contract renewals
• Hunt for new business revenue and work with customers to resolve concerns
Requirements (if you ’ve got these, we want to speak with you)
• Excellent people skills! You love meeting new people and can easily establish relationships
• You’ve got computer skills (MS Office, Excel, Outlook, Word, PowerPoint, etc.)
• A College diploma or University degree would be great but are not required
• 2-years of previous sales experience in Retail or Hospitality would be a huge plus
• English fluency is mandatory, and you must be eligible to work in Canada
We thank all applicants for their interest, but only those selected for an interview will be contacted.
Account Manager
Posted today
Job Viewed
Job Description
Job Description
Salary: 5000
Overview:
The Account Manager (AM) is responsible for securing sales from existing and prospective clients through a B2B and solution based consultative selling approach. The incumbent is driven to provide a high level of customer service and provides the Heirsearch client with the highest level of professionalism while closing sales and reaching monthly sales goals.
Duties & RESPONSIBILITIES:
- Responds to and qualifies assigned leads in the set timeframe
- Secures sales from existing and prospective clients to reach and exceed monthly sales goals
- Manages clients expectations and delivers a positive customer experience to ensure repeat and referral business
- Assembles accurate and complete information to enter and track in Salesforce CRM system
- Sales project participation as assigned from time to time
- Oversees and manages the full cycle client experience
- Collaborates with the research team to troubleshoot and resolve issues related to client files
Skills & Abilities:
- Able to multi-task and work in a fast-paced environment
- Excellent verbal and written communications skills
- Ability to work as an individual and within a team environment
- Self-motivated with a high desire to learn and succeed
- A strong understanding of the sales cycle with the ability to be flexible
- Ability to build relationships (both internal and external) based on trust, respect and confidence
Qualifications & Requirements:
Education:
- Post-secondary education in Sales, Marketing, Business or equivalent years of experi- ence preferred
Experience:
- Minimum of 1 year inside sales or telephone customer service - with legal and/or financial institution experience considered an asset
Computer:
- Basic knowledge of MS office: Outlook, Excel, Word & PowerPoint, Salesforce (or like CRM system)
Work Environment:
- Remote work upon completion of initial onsite training
- Client interaction via telephone and e-mail
- Travel is not a requirement but may be a future opportunity
Account Manager
Posted today
Job Viewed
Job Description
Job Description
We are looking for an experienced Account Executive or Account Manager for our client. This is a full-time, permanent position that is based in Vancouver. Our client is a small company providing automotive parts to businesses based in North America.
This is a B2B Sales role, with a territory based in Vancouver (no long road trips)! The client has an excellent training program including e-learning, sales seminars and on-the-job training. A great, friendly internal culture along with solid opportunity to earn and progress makes this a wonderful opportunity for an experienced, but still growing sales-person.
You Have:
- 2+ years of successful experience as an outside sales representative/sales account manager, consistently meeting or exceeding targets.
- Bachelor's degree is highly regarded.
- Excellent mentoring, coaching, and people management skills.
- Solid understanding of CRM systems such as Monday.Com and best practices
- Must have a valid BC Driver’s License (current abstract required)
- A strong interest or passion for the Automotive Industry
Responsibilities:
- Development of an assigned market territory, including building new clients through systematic prospecting and cold calling.
- Build revenue in the Automotive/Motorcycle/ATV/Fleet/Industrial & Marine Business Sectors
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
Perks:
- Competitive Salary + Great commission.
- Individual performance bonus
- Health and dental benefits
- Paid Vacation
- Car Allowance
If this sounds like it might be a fit, please click and apply to this posting!
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Account Manager
Posted today
Job Viewed
Job Description
Job Description
Job Summary:
The Account Manager will oversee and assist customer success employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints.
Duties/Responsibilities:- Help build the infrastructure and standard operating procedures for the department
- Help create company guidelines particularly related to quality of service
- Manage the department and ensure the team complies with company guidelines particularly related to quality of service.
- Prepare knowledge-based documents such as summaries and responses to frequently asked questions.
- Hire entry-level customer success employees.
- Train new employees in the company's customer service policies, procedures, and best practices.
- Organize and oversee the schedules and work of the department.
- Conduct performance evaluations that are timely and constructive.
- Handle discipline and termination of employees as needed and in accordance with company policy.
- Monitor or review calls or other correspondence between representatives and customers.
- Ensure that representatives are informed about changes to company products and services.
- Collect data and prepares reports on customer complaints and inquiries.
- Prepare monthly reports summarizing the assigned customer success teams performance.
- Assist with budget preparation for the Customer Success department.
- Perform other related duties as assigned.
- Bachelor's degree in business, technology or similar
- At least five years of customer success experience required.
- At least two years of experience in a supervisory role preferred.
- At least two years of experience in customer service or customer success in the manufacturing industry
- Excellent communication and presentation skills
- Must be personable and enjoy working with people in an entirely customer-facing role
- Knowledge of project management/delivery methods and tools
- Organized, detail-oriented, and able to support many clients at once. Ability to deal with ambiguity and structure the unstructured
- Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision
- Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
- Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation
- Comfortable using and learning software, including MS Office (Excel), multiple internet browsers, ticketing/tracking systems
- Experience in the Food & Beverage or Consumer Packaged Goods domain preferred
- Experience with Salesforce (or other CRM) desired
- Ability to travel (job requires up to 30% travel)
- Comfortable working as needed in a remote environment with video-conferencing tools
- Excellent management and supervisory skills.
- Excellent verbal and written communication skills.
- Extensive knowledge of customer service procedures and principles.
- Organized with attention to detail.
- Ability to resolve customer complaints and issues while maintaining a professional and calm demeanour.
- Ability to coach and mentor customer success representatives.
Account Manager
Posted today
Job Viewed
Job Description
Job Description
We are looking for an experienced Account Executive or Account Manager for our client. This is a full-time, permanent position that is based in Vancouver. Our client is a small company providing automotive parts to businesses based in North America.
This is a B2B Sales role, with a territory based in Vancouver (no long road trips)! The client has an excellent training program including e-learning, sales seminars and on-the-job training. A great, friendly internal culture along with solid opportunity to earn and progress makes this a wonderful opportunity for an experienced, but still growing sales-person.
You Have:
- 2+ years of successful experience as an outside sales representative/sales account manager, consistently meeting or exceeding targets.
- Bachelor's degree is highly regarded.
- Excellent mentoring, coaching, and people management skills.
- Solid understanding of CRM systems such as Monday.Com and best practices
- Must have a valid BC Driver’s License (current abstract required)
- A strong interest or passion for the Automotive Industry
Responsibilities:
- Development of an assigned market territory, including building new clients through systematic prospecting and cold calling.
- Build revenue in the Automotive/Motorcycle/ATV/Fleet/Industrial & Marine Business Sectors
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
Perks:
- Competitive Salary + Great commission.
- Individual performance bonus
- Health and dental benefits
- Paid Vacation
- Car Allowance
If this sounds like it might be a fit, please click and apply to this posting!
Account Manager
Posted today
Job Viewed
Job Description
Job Description
Account Manager - Construction & Industrial Sales
A leading player in the construction and industrial solutions sector is seeking an experienced and motivated Account Manager to join their dynamic Regional Sales team. In this role, you will act as the primary point of contact for clients, managing the full sales process while promoting innovative product solutions and delivering exceptional service.
Sales & Business Development
- Grow sales, market share, and revenue within both existing accounts and new business opportunities
- Respond promptly and professionally to customer Requests for Quotations (RFQs)
- Develop and maintain key customer plans in coordination with the Sales Management team
- Identify and explore new market segments and product applications to expand the client base
- Collaborate closely with Customer Service Representatives to follow up on leads
- Build and maintain strong client relationships by understanding their needs and providing tailored solutions
- Deliver high-quality technical presentations to a range of clients and stakeholders
Qualifications & Experience
- 3-5 years of progressive sales experience in the construction or industrial sectors
- Post-secondary education in business, science, or engineering is considered an asset
- Familiarity with civil, architectural, or environmental design and geosynthetic applications