229 AI & Emerging Technologies jobs in Canada

Description
Êtes-vous enthousiaste à l'idée de créer des solutions logicielles autour de grands systèmes complexes d'apprentissage automatique (AA) et d'intelligence artificielle (IA) ? Souhaitez-vous aider les plus grandes entreprises mondiales à tirer une valeur commerciale de l'adoption et de l'automatisation de l'IA générative (GenIA) ? Êtes-vous motivé à utiliser d'énormes volumes de données hétérogènes pour développer des modèles d'IA/AA ? Avez-vous envie d'apprendre à appliquer l'IA/AA à une grande diversité de cas d'usage en entreprise ? Êtes-vous enthousiaste à l'idée de jouer un rôle clé chez Amazon, une entreprise qui investit dans l'apprentissage automatique depuis des décennies et qui façonne la technologie mondiale de l'IA ?
L'équipe Professional Services (ProServe) d'Amazon Web Services recherche un(e) ingénieur(e) en apprentissage automatique (ML Engineer) talentueux(se) pour rejoindre notre équipe en tant que Consultant(e) Delivery chez Amazon Web Services (AWS). Dans ce rôle, vous travaillerez en étroite collaboration avec les clients pour concevoir, mettre en œuvre et gérer des solutions d'IA/AA et de GenIA sur AWS, répondant à leurs exigences techniques et à leurs objectifs métiers. Vous serez un acteur clé de la réussite des clients dans leur parcours vers le cloud, en leur apportant une expertise technique et les meilleures pratiques tout au long du cycle de vie des projets d'AA.
Doté(e) d'une connaissance approfondie des produits et services AWS, en tant que Consultant(e) Delivery, vous serez capable d'architecturer des solutions d'IA/AA et de GenIA complexes, évolutives et sécurisées, adaptées aux besoins spécifiques de chaque client. Vous travaillerez en étroite collaboration avec les parties prenantes pour recueillir les besoins, évaluer l'infrastructure existante et proposer des stratégies de migration efficaces vers AWS. En tant que conseiller(ère) de confiance auprès de nos clients, vous fournirez des recommandations sur les tendances du secteur, les technologies émergentes et les solutions innovantes. Vous serez responsable de la conduite du processus de mise en œuvre, en veillant au respect des meilleures pratiques, à l'optimisation des performances et à la gestion des risques tout au long du projet.
L'organisation Professional Services d'AWS est une équipe mondiale d'experts qui aide les clients à atteindre les résultats métiers souhaités grâce à l'utilisation du cloud AWS. Nous collaborons avec les équipes des clients et le réseau de partenaires AWS (APN) pour mener à bien des initiatives de cloud computing à l'échelle de l'entreprise. Notre équipe propose un ensemble d'offres permettant aux clients d'atteindre des objectifs précis liés à l'adoption du cloud en entreprise. Nous délivrons également des conseils spécialisés à travers nos pratiques globales, qui couvrent une grande variété de solutions, de technologies et de secteurs d'activité
***
Are you excited about building software solutions around large, complex Machine Learning (ML) and Artificial Intelligence (AI) systems? Want to help the largest global enterprises derive business value through the adoption and automation of Generative AI (GenAI)? Excited by using massive amounts of disparate data to develop AI/ML models? Eager to learn to apply AI/ML to a diverse array of enterprise use? Thrilled to be a key part of Amazon, who has been investing in Machine Learning for decades - pioneering and shaping the world's AI technology?
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled ML Engineer to join our team as a Delivery Consultant at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS AI/ML and GenAI solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the ML project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure AI/ML and GenAI solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
En tant que professionnel(le) expérimenté(e) des technologies, vous serez responsable des missions suivantes :
1) Mise en œuvre de projets IA/AA et GenIA de bout en bout : comprendre les besoins métiers, préparer les données, développer des modèles, déployer et surveiller les solutions.
2) Conception et implémentation de pipelines d'apprentissage automatique prenant en charge des charges de travail ML haute performance, fiables, évolutives et sécurisées.
3) Architecture de solutions ML évolutives et d'opérations ML (MLOps) via les services AWS, en utilisant des solutions GenIA lorsque pertinent.
4) Collaboration avec des équipes transverses (Science appliquée, DevOps, Ingénierie des données, Infrastructure cloud, Applications) pour préparer, analyser et opérationnaliser données et modèles IA/AA.
5) Conseil stratégique aux clients sur les architectures cloud et solutions IA/AA/GenIA en tant qu'expert de confiance.
6) Partage des connaissances et bonnes pratiques au sein de l'organisation via mentorat, formations, publications et création d'artefacts réutilisables.
7) Garantie de conformité aux normes de l'industrie et accompagnement des clients dans l'avancement de leurs stratégies IA/AA, GenIA et cloud.
Ce rôle implique un contact direct avec les clients et peut nécessiter des déplacements occasionnels sur leurs sites selon les besoins.
***
As an experienced technology professional, you will be responsible for:
1. Implementing end-to-end AI/ML and GenAI projects, from understanding business needs to data preparation, model development, deployment and monitoring.
2. Designing and implementing machine learning pipelines that support high-performance, reliable, scalable, and secure ML workloads.
3. Designing scalable ML solutions and operations (MLOps) using AWS services and leveraging GenAI solutions when applicable.
4. Collaborating with cross-functional teams (Applied Science, DevOps, Data Engineering, Cloud Infrastructure, Applications) to prepare, analyze, and operationalize data and AI/ML models.
5. Serving as a trusted advisor to customers on AI/ML and GenAI solutions and cloud architectures
6. Sharing knowledge and best practices within the organization through mentoring, training, publication, and creating reusable artifacts.
7. Ensuring solutions meet industry standards and supporting customers in advancing their AI/ML, GenAI, and cloud adoption strategies.
This is a customer-facing role with potential travel to customer sites as needed.
About the team
AWS Global Services regroupe des experts issus de l'ensemble d'AWS qui aident nos clients à concevoir, construire, exploiter et sécuriser leurs environnements cloud. Les clients innovent avec AWS Professional Services, développent leurs compétences grâce à AWS Training and Certification, optimisent avec AWS Support et Managed Services, et atteignent leurs objectifs avec AWS Security Assurance Services. Notre expertise et nos technologies émergentes incluent les partenaires AWS, AWS Sovereign Cloud, AWS International Product et le Generative AI Innovation Center. Vous rejoindrez une équipe diversifiée d'experts techniques présents dans des dizaines de pays, qui accompagnent les clients pour réaliser davantage grâce au cloud AWS.
Expériences Diversifiées :
AWS valorise la diversité des expériences. Même si vous ne répondez pas à toutes les qualifications et compétences souhaitées listées dans l'offre ci-dessous, nous encourageons les candidat(e)s à postuler. Que votre carrière débute à peine, qu'elle n'ait pas suivi un parcours traditionnel ou qu'elle inclue des expériences alternatives, ne laissez pas cela vous empêcher de postuler.
Pourquoi AWS ? Amazon Web Services (AWS) est la plateforme cloud la plus complète et la plus largement adoptée au monde. Nous avons été pionniers dans l'informatique en nuage et n'avons jamais cessé d'innover - c'est pourquoi des clients, des startups les plus performantes aux entreprises du Global 500, font confiance à notre large gamme de produits et services pour propulser leurs activités.
Culture d'équipe inclusive - Chez AWS, apprendre et faire preuve de curiosité fait partie de notre ADN. Nos groupes d'affinité dirigés par les employé(e)s favorisent une culture d'inclusion qui nous permet d'être fier(e)s de nos différences. Des événements et des expériences d'apprentissage réguliers, comme nos conférences « Conversations sur la race et l'ethnicité » (CORE) et AmazeCon (diversité de genre), nous inspirent à toujours célébrer ce qui nous rend uniques.
Mentorat et développement de carrière - Nous relevons continuellement nos exigences de performance dans notre ambition de devenir le meilleur employeur au monde. C'est pourquoi vous trouverez ici d'innombrables ressources de partage de connaissances, de mentorat et d'accompagnement pour vous aider à évoluer professionnellement.
Équilibre vie professionnelle/vie personnelle - Nous accordons de l'importance à l'harmonie entre vie professionnelle et vie personnelle. Réussir au travail ne devrait jamais se faire au détriment de sacrifices à la maison, c'est pourquoi nous recherchons la flexibilité dans notre culture de travail. Lorsque nous nous sentons soutenus au travail comme à la maison, rien n'est impossible dans le cloud.
***
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Plus de 5 ans d'expérience en architecture et mise en œuvre de solutions cloud
- Plus de 5 ans d'expérience en ingénierie des données, du logiciel ou de l'apprentissage automatique, avec une solide compréhension du calcul distribué (par exemple, pipelines de données, entraînement et inférence distribués, conception d'infrastructures ML)
- Plus de 3 ans d'expérience dans le développement de plateformes pour la modélisation prédictive, le traitement du langage naturel et l'apprentissage profond, avec un historique avéré de création, d'hébergement et de déploiement de modèles d'apprentissage automatique sur des services cloud (par exemple, Amazon SageMaker ou services cloud similaires)
- Plus de 3 ans d'expérience en développement avec SQL, Python, et au moins un autre langage de programmation (par exemple, Java, Scala, JavaScript, TypeScript). Maîtrise des principales bibliothèques et frameworks ML du secteur, tels que TensorFlow, PyTorch.
- Maîtrise du français et de l'anglais requise si le poste est situé au Québec
- En raison de la nature du poste, qui implique des interactions avec d'autres entités d'Amazon à l'échelle mondiale ainsi qu'avec des employés et parties prenantes d'Amazon dans d'autres provinces canadiennes, la maîtrise du français et de l'anglais est exigée pour ce poste si le candidat est situé au Québec.
- ***
- 5+ years of experience in cloud architecture and implementation
- 5+ years of experience in data or software or machine learning engineering, with a strong understanding of distributed computing. (e.g. data pipelines, distributed training and inference, ML infrastructure design).
- 3+ years developing platforms for predictive modeling, natural language processing, and deep learning, with a proven track record of building, hosting and deploying machine learning models on cloud services. (e.g., Amazon SageMaker or similar cloud services)
- 3+ years in developing with SQL, Python, and at least one additional programming language (e.g., Java, Scala, JavaScript, TypeScript). Proficient with industry leading ML libraries and frameworks such as TensorFlow, PyTorch.
- Fluent in French and English if located in Quebec
- Due to the nature of the role that requires interaction with other Amazon entities globally and with Amazon employees and stakeholders in other provinces in Canada, bilingualism French and English is required for this position if the candidate is located in Quebec.
Preferred Qualifications
- Expérience AWS souhaitée, avec une maîtrise d'un large éventail de services AWS (par exemple : SageMaker, Bedrock, EC2, ECS, EKS, OpenSearch, Step Functions, VPC, CloudFormation)
- Certifications AWS de niveau professionnel (par exemple : Solutions Architect Professional, DevOps Engineer Professional) souhaitées
- Expérience en automatisation et en scripting (par exemple : Terraform, Python)
- Connaissance des normes courantes de sécurité et de conformité (par exemple : HIPAA, RGPD)
- Excellentes compétences en communication, avec la capacité d'expliquer des concepts techniques à des publics techniques et non techniques
- Expérience dans la création de pipelines ML selon les meilleures pratiques MLOps, incluant : prétraitement des données, hébergement de modèles, sélection de caractéristiques, optimisation des hyperparamètres, entraînement distribué, entraînement sur GPU, déploiement, surveillance et réentraînement.
- Expérience avec les outils MLOps (par exemple : MLFlow, Kubeflow) et les outils d'orchestration (par exemple : Airflow, AWS Step Functions). Expérience dans la création d'applications utilisant des outils et technologies d'IA générative (LLM, bases vectorielles, orchestrateurs tels que LangChain, ingénierie de prompts). Expérience en développement d'infrastructure as code (par exemple : CloudFormation, CDK, Terraform), conteneurs et pipelines CI/CD.
- ***
- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., SageMaker, Bedrock, EC2, ECS, EKS, OpenSearch, Step Functions, VPC, CloudFormation)
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of common security and compliance standards (e.g., HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
- Experience building ML pipelines with best MLOps practices, including: data preprocessing, model hosting, feature selection, hyperparameter tuning, distributed training, GPU training, deployment, monitoring, and retraining.
- Experience with MLOps tools (e.g., MLFlow, Kubeflow) and orchestration tools (e.g., Airflow, AWS Step Functions). Experience building applications using Generative AI tools and technologies (LLMs, Vector Stores, Orchestrators such as LangChain, Prompt Engineering). Experience developing Infrastructure as Code (e.g., CloudFormation, CDK, Terraform), Containers and CI/CD Pipelines.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Amazon est un employeur garantissant l'égalité des chances et ne fait aucune discrimination sur la base du statut d'ancien combattant protégé, d'un handicap ou de tout autre statut protégé par la loi.
Notre culture inclusive permet aux Amazoniens d'offrir les meilleurs résultats à nos clients. Si vous avez un handicap et que vous avez besoin de mesures d'adaptation ou d'adaptation en milieu de travail pendant le processus de candidature et d'embauche, y compris du soutien pour l'entrevue ou le processus d'intégration, veuillez visiter pour plus d'informations. Si le pays ou la région dans lequel vous postulez ne figure pas dans la liste, veuillez communiquer avec votre partenaire de recrutement.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary for this position ranges from $99,900/year up to $166,900/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.

Description
Êtes-vous enthousiaste à l'idée de créer des solutions logicielles autour de grands systèmes complexes d'apprentissage automatique (AA) et d'intelligence artificielle (IA) ? Souhaitez-vous aider les plus grandes entreprises mondiales à tirer une valeur commerciale de l'adoption et de l'automatisation de l'IA générative (GenIA) ? Êtes-vous motivé à utiliser d'énormes volumes de données hétérogènes pour développer des modèles d'IA/AA ? Avez-vous envie d'apprendre à appliquer l'IA/AA à une grande diversité de cas d'usage en entreprise ? Êtes-vous enthousiaste à l'idée de jouer un rôle clé chez Amazon, une entreprise qui investit dans l'apprentissage automatique depuis des décennies et qui façonne la technologie mondiale de l'IA ?
L'équipe Professional Services (ProServe) d'Amazon Web Services recherche un(e) ingénieur(e) en apprentissage automatique (ML Engineer) talentueux(se) pour rejoindre notre équipe en tant que Consultant(e) Delivery chez Amazon Web Services (AWS). Dans ce rôle, vous travaillerez en étroite collaboration avec les clients pour concevoir, mettre en œuvre et gérer des solutions d'IA/AA et de GenIA sur AWS, répondant à leurs exigences techniques et à leurs objectifs métiers. Vous serez un acteur clé de la réussite des clients dans leur parcours vers le cloud, en leur apportant une expertise technique et les meilleures pratiques tout au long du cycle de vie des projets d'AA.
Doté(e) d'une connaissance approfondie des produits et services AWS, en tant que Consultant(e) Delivery, vous serez capable d'architecturer des solutions d'IA/AA et de GenIA complexes, évolutives et sécurisées, adaptées aux besoins spécifiques de chaque client. Vous travaillerez en étroite collaboration avec les parties prenantes pour recueillir les besoins, évaluer l'infrastructure existante et proposer des stratégies de migration efficaces vers AWS. En tant que conseiller(ère) de confiance auprès de nos clients, vous fournirez des recommandations sur les tendances du secteur, les technologies émergentes et les solutions innovantes. Vous serez responsable de la conduite du processus de mise en œuvre, en veillant au respect des meilleures pratiques, à l'optimisation des performances et à la gestion des risques tout au long du projet.
L'organisation Professional Services d'AWS est une équipe mondiale d'experts qui aide les clients à atteindre les résultats métiers souhaités grâce à l'utilisation du cloud AWS. Nous collaborons avec les équipes des clients et le réseau de partenaires AWS (APN) pour mener à bien des initiatives de cloud computing à l'échelle de l'entreprise. Notre équipe propose un ensemble d'offres permettant aux clients d'atteindre des objectifs précis liés à l'adoption du cloud en entreprise. Nous délivrons également des conseils spécialisés à travers nos pratiques globales, qui couvrent une grande variété de solutions, de technologies et de secteurs d'activité
***
Are you excited about building software solutions around large, complex Machine Learning (ML) and Artificial Intelligence (AI) systems? Want to help the largest global enterprises derive business value through the adoption and automation of Generative AI (GenAI)? Excited by using massive amounts of disparate data to develop AI/ML models? Eager to learn to apply AI/ML to a diverse array of enterprise use? Thrilled to be a key part of Amazon, who has been investing in Machine Learning for decades - pioneering and shaping the world's AI technology?
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled ML Engineer to join our team as a Delivery Consultant at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS AI/ML and GenAI solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the ML project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure AI/ML and GenAI solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
En tant que professionnel(le) expérimenté(e) des technologies, vous serez responsable des missions suivantes :
1) Mise en œuvre de projets IA/AA et GenIA de bout en bout : comprendre les besoins métiers, préparer les données, développer des modèles, déployer et surveiller les solutions.
2) Conception et implémentation de pipelines d'apprentissage automatique prenant en charge des charges de travail ML haute performance, fiables, évolutives et sécurisées.
3) Architecture de solutions ML évolutives et d'opérations ML (MLOps) via les services AWS, en utilisant des solutions GenIA lorsque pertinent.
4) Collaboration avec des équipes transverses (Science appliquée, DevOps, Ingénierie des données, Infrastructure cloud, Applications) pour préparer, analyser et opérationnaliser données et modèles IA/AA.
5) Conseil stratégique aux clients sur les architectures cloud et solutions IA/AA/GenIA en tant qu'expert de confiance.
6) Partage des connaissances et bonnes pratiques au sein de l'organisation via mentorat, formations, publications et création d'artefacts réutilisables.
7) Garantie de conformité aux normes de l'industrie et accompagnement des clients dans l'avancement de leurs stratégies IA/AA, GenIA et cloud.
Ce rôle implique un contact direct avec les clients et peut nécessiter des déplacements occasionnels sur leurs sites selon les besoins.
***
As an experienced technology professional, you will be responsible for:
1. Implementing end-to-end AI/ML and GenAI projects, from understanding business needs to data preparation, model development, deployment and monitoring.
2. Designing and implementing machine learning pipelines that support high-performance, reliable, scalable, and secure ML workloads.
3. Designing scalable ML solutions and operations (MLOps) using AWS services and leveraging GenAI solutions when applicable.
4. Collaborating with cross-functional teams (Applied Science, DevOps, Data Engineering, Cloud Infrastructure, Applications) to prepare, analyze, and operationalize data and AI/ML models.
5. Serving as a trusted advisor to customers on AI/ML and GenAI solutions and cloud architectures
6. Sharing knowledge and best practices within the organization through mentoring, training, publication, and creating reusable artifacts.
7. Ensuring solutions meet industry standards and supporting customers in advancing their AI/ML, GenAI, and cloud adoption strategies.
This is a customer-facing role with potential travel to customer sites as needed.
About the team
AWS Global Services regroupe des experts issus de l'ensemble d'AWS qui aident nos clients à concevoir, construire, exploiter et sécuriser leurs environnements cloud. Les clients innovent avec AWS Professional Services, développent leurs compétences grâce à AWS Training and Certification, optimisent avec AWS Support et Managed Services, et atteignent leurs objectifs avec AWS Security Assurance Services. Notre expertise et nos technologies émergentes incluent les partenaires AWS, AWS Sovereign Cloud, AWS International Product et le Generative AI Innovation Center. Vous rejoindrez une équipe diversifiée d'experts techniques présents dans des dizaines de pays, qui accompagnent les clients pour réaliser davantage grâce au cloud AWS.
Expériences Diversifiées :
AWS valorise la diversité des expériences. Même si vous ne répondez pas à toutes les qualifications et compétences souhaitées listées dans l'offre ci-dessous, nous encourageons les candidat(e)s à postuler. Que votre carrière débute à peine, qu'elle n'ait pas suivi un parcours traditionnel ou qu'elle inclue des expériences alternatives, ne laissez pas cela vous empêcher de postuler.
Pourquoi AWS ? Amazon Web Services (AWS) est la plateforme cloud la plus complète et la plus largement adoptée au monde. Nous avons été pionniers dans l'informatique en nuage et n'avons jamais cessé d'innover - c'est pourquoi des clients, des startups les plus performantes aux entreprises du Global 500, font confiance à notre large gamme de produits et services pour propulser leurs activités.
Culture d'équipe inclusive - Chez AWS, apprendre et faire preuve de curiosité fait partie de notre ADN. Nos groupes d'affinité dirigés par les employé(e)s favorisent une culture d'inclusion qui nous permet d'être fier(e)s de nos différences. Des événements et des expériences d'apprentissage réguliers, comme nos conférences « Conversations sur la race et l'ethnicité » (CORE) et AmazeCon (diversité de genre), nous inspirent à toujours célébrer ce qui nous rend uniques.
Mentorat et développement de carrière - Nous relevons continuellement nos exigences de performance dans notre ambition de devenir le meilleur employeur au monde. C'est pourquoi vous trouverez ici d'innombrables ressources de partage de connaissances, de mentorat et d'accompagnement pour vous aider à évoluer professionnellement.
Équilibre vie professionnelle/vie personnelle - Nous accordons de l'importance à l'harmonie entre vie professionnelle et vie personnelle. Réussir au travail ne devrait jamais se faire au détriment de sacrifices à la maison, c'est pourquoi nous recherchons la flexibilité dans notre culture de travail. Lorsque nous nous sentons soutenus au travail comme à la maison, rien n'est impossible dans le cloud.
***
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Plus de 5 ans d'expérience en architecture et mise en œuvre de solutions cloud
- Plus de 5 ans d'expérience en ingénierie des données, du logiciel ou de l'apprentissage automatique, avec une solide compréhension du calcul distribué (par exemple, pipelines de données, entraînement et inférence distribués, conception d'infrastructures ML)
- Plus de 3 ans d'expérience dans le développement de plateformes pour la modélisation prédictive, le traitement du langage naturel et l'apprentissage profond, avec un historique avéré de création, d'hébergement et de déploiement de modèles d'apprentissage automatique sur des services cloud (par exemple, Amazon SageMaker ou services cloud similaires)
- Plus de 3 ans d'expérience en développement avec SQL, Python, et au moins un autre langage de programmation (par exemple, Java, Scala, JavaScript, TypeScript). Maîtrise des principales bibliothèques et frameworks ML du secteur, tels que TensorFlow, PyTorch.
- Maîtrise du français et de l'anglais requise si le poste est situé au Québec
- En raison de la nature du poste, qui implique des interactions avec d'autres entités d'Amazon à l'échelle mondiale ainsi qu'avec des employés et parties prenantes d'Amazon dans d'autres provinces canadiennes, la maîtrise du français et de l'anglais est exigée pour ce poste si le candidat est situé au Québec.
- ***
- 5+ years of experience in cloud architecture and implementation
- 5+ years of experience in data or software or machine learning engineering, with a strong understanding of distributed computing. (e.g. data pipelines, distributed training and inference, ML infrastructure design).
- 3+ years developing platforms for predictive modeling, natural language processing, and deep learning, with a proven track record of building, hosting and deploying machine learning models on cloud services. (e.g., Amazon SageMaker or similar cloud services)
- 3+ years in developing with SQL, Python, and at least one additional programming language (e.g., Java, Scala, JavaScript, TypeScript). Proficient with industry leading ML libraries and frameworks such as TensorFlow, PyTorch.
- Fluent in French and English if located in Quebec
- Due to the nature of the role that requires interaction with other Amazon entities globally and with Amazon employees and stakeholders in other provinces in Canada, bilingualism French and English is required for this position if the candidate is located in Quebec.
Preferred Qualifications
- Expérience AWS souhaitée, avec une maîtrise d'un large éventail de services AWS (par exemple : SageMaker, Bedrock, EC2, ECS, EKS, OpenSearch, Step Functions, VPC, CloudFormation)
- Certifications AWS de niveau professionnel (par exemple : Solutions Architect Professional, DevOps Engineer Professional) souhaitées
- Expérience en automatisation et en scripting (par exemple : Terraform, Python)
- Connaissance des normes courantes de sécurité et de conformité (par exemple : HIPAA, RGPD)
- Excellentes compétences en communication, avec la capacité d'expliquer des concepts techniques à des publics techniques et non techniques
- Expérience dans la création de pipelines ML selon les meilleures pratiques MLOps, incluant : prétraitement des données, hébergement de modèles, sélection de caractéristiques, optimisation des hyperparamètres, entraînement distribué, entraînement sur GPU, déploiement, surveillance et réentraînement.
- Expérience avec les outils MLOps (par exemple : MLFlow, Kubeflow) et les outils d'orchestration (par exemple : Airflow, AWS Step Functions). Expérience dans la création d'applications utilisant des outils et technologies d'IA générative (LLM, bases vectorielles, orchestrateurs tels que LangChain, ingénierie de prompts). Expérience en développement d'infrastructure as code (par exemple : CloudFormation, CDK, Terraform), conteneurs et pipelines CI/CD.
- ***
- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., SageMaker, Bedrock, EC2, ECS, EKS, OpenSearch, Step Functions, VPC, CloudFormation)
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of common security and compliance standards (e.g., HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
- Experience building ML pipelines with best MLOps practices, including: data preprocessing, model hosting, feature selection, hyperparameter tuning, distributed training, GPU training, deployment, monitoring, and retraining.
- Experience with MLOps tools (e.g., MLFlow, Kubeflow) and orchestration tools (e.g., Airflow, AWS Step Functions). Experience building applications using Generative AI tools and technologies (LLMs, Vector Stores, Orchestrators such as LangChain, Prompt Engineering). Experience developing Infrastructure as Code (e.g., CloudFormation, CDK, Terraform), Containers and CI/CD Pipelines.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Amazon est un employeur garantissant l'égalité des chances et ne fait aucune discrimination sur la base du statut d'ancien combattant protégé, d'un handicap ou de tout autre statut protégé par la loi.
Notre culture inclusive permet aux Amazoniens d'offrir les meilleurs résultats à nos clients. Si vous avez un handicap et que vous avez besoin de mesures d'adaptation ou d'adaptation en milieu de travail pendant le processus de candidature et d'embauche, y compris du soutien pour l'entrevue ou le processus d'intégration, veuillez visiter pour plus d'informations. Si le pays ou la région dans lequel vous postulez ne figure pas dans la liste, veuillez communiquer avec votre partenaire de recrutement.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary for this position ranges from $99,900/year up to $166,900/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.

Description
Êtes-vous enthousiaste à l'idée de créer des solutions logicielles autour de grands systèmes complexes d'apprentissage automatique (AA) et d'intelligence artificielle (IA) ? Souhaitez-vous aider les plus grandes entreprises mondiales à tirer une valeur commerciale de l'adoption et de l'automatisation de l'IA générative (GenIA) ? Êtes-vous motivé à utiliser d'énormes volumes de données hétérogènes pour développer des modèles d'IA/AA ? Avez-vous envie d'apprendre à appliquer l'IA/AA à une grande diversité de cas d'usage en entreprise ? Êtes-vous enthousiaste à l'idée de jouer un rôle clé chez Amazon, une entreprise qui investit dans l'apprentissage automatique depuis des décennies et qui façonne la technologie mondiale de l'IA ?
L'équipe Professional Services (ProServe) d'Amazon Web Services recherche un(e) ingénieur(e) en apprentissage automatique (ML Engineer) talentueux(se) pour rejoindre notre équipe en tant que Consultant(e) Delivery chez Amazon Web Services (AWS). Dans ce rôle, vous travaillerez en étroite collaboration avec les clients pour concevoir, mettre en œuvre et gérer des solutions d'IA/AA et de GenIA sur AWS, répondant à leurs exigences techniques et à leurs objectifs métiers. Vous serez un acteur clé de la réussite des clients dans leur parcours vers le cloud, en leur apportant une expertise technique et les meilleures pratiques tout au long du cycle de vie des projets d'AA.
Doté(e) d'une connaissance approfondie des produits et services AWS, en tant que Consultant(e) Delivery, vous serez capable d'architecturer des solutions d'IA/AA et de GenIA complexes, évolutives et sécurisées, adaptées aux besoins spécifiques de chaque client. Vous travaillerez en étroite collaboration avec les parties prenantes pour recueillir les besoins, évaluer l'infrastructure existante et proposer des stratégies de migration efficaces vers AWS. En tant que conseiller(ère) de confiance auprès de nos clients, vous fournirez des recommandations sur les tendances du secteur, les technologies émergentes et les solutions innovantes. Vous serez responsable de la conduite du processus de mise en œuvre, en veillant au respect des meilleures pratiques, à l'optimisation des performances et à la gestion des risques tout au long du projet.
L'organisation Professional Services d'AWS est une équipe mondiale d'experts qui aide les clients à atteindre les résultats métiers souhaités grâce à l'utilisation du cloud AWS. Nous collaborons avec les équipes des clients et le réseau de partenaires AWS (APN) pour mener à bien des initiatives de cloud computing à l'échelle de l'entreprise. Notre équipe propose un ensemble d'offres permettant aux clients d'atteindre des objectifs précis liés à l'adoption du cloud en entreprise. Nous délivrons également des conseils spécialisés à travers nos pratiques globales, qui couvrent une grande variété de solutions, de technologies et de secteurs d'activité
***
Are you excited about building software solutions around large, complex Machine Learning (ML) and Artificial Intelligence (AI) systems? Want to help the largest global enterprises derive business value through the adoption and automation of Generative AI (GenAI)? Excited by using massive amounts of disparate data to develop AI/ML models? Eager to learn to apply AI/ML to a diverse array of enterprise use? Thrilled to be a key part of Amazon, who has been investing in Machine Learning for decades - pioneering and shaping the world's AI technology?
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled ML Engineer to join our team as a Delivery Consultant at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS AI/ML and GenAI solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the ML project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure AI/ML and GenAI solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
En tant que professionnel(le) expérimenté(e) des technologies, vous serez responsable des missions suivantes :
1) Mise en œuvre de projets IA/AA et GenIA de bout en bout : comprendre les besoins métiers, préparer les données, développer des modèles, déployer et surveiller les solutions.
2) Conception et implémentation de pipelines d'apprentissage automatique prenant en charge des charges de travail ML haute performance, fiables, évolutives et sécurisées.
3) Architecture de solutions ML évolutives et d'opérations ML (MLOps) via les services AWS, en utilisant des solutions GenIA lorsque pertinent.
4) Collaboration avec des équipes transverses (Science appliquée, DevOps, Ingénierie des données, Infrastructure cloud, Applications) pour préparer, analyser et opérationnaliser données et modèles IA/AA.
5) Conseil stratégique aux clients sur les architectures cloud et solutions IA/AA/GenIA en tant qu'expert de confiance.
6) Partage des connaissances et bonnes pratiques au sein de l'organisation via mentorat, formations, publications et création d'artefacts réutilisables.
7) Garantie de conformité aux normes de l'industrie et accompagnement des clients dans l'avancement de leurs stratégies IA/AA, GenIA et cloud.
Ce rôle implique un contact direct avec les clients et peut nécessiter des déplacements occasionnels sur leurs sites selon les besoins.
***
As an experienced technology professional, you will be responsible for:
1. Implementing end-to-end AI/ML and GenAI projects, from understanding business needs to data preparation, model development, deployment and monitoring.
2. Designing and implementing machine learning pipelines that support high-performance, reliable, scalable, and secure ML workloads.
3. Designing scalable ML solutions and operations (MLOps) using AWS services and leveraging GenAI solutions when applicable.
4. Collaborating with cross-functional teams (Applied Science, DevOps, Data Engineering, Cloud Infrastructure, Applications) to prepare, analyze, and operationalize data and AI/ML models.
5. Serving as a trusted advisor to customers on AI/ML and GenAI solutions and cloud architectures
6. Sharing knowledge and best practices within the organization through mentoring, training, publication, and creating reusable artifacts.
7. Ensuring solutions meet industry standards and supporting customers in advancing their AI/ML, GenAI, and cloud adoption strategies.
This is a customer-facing role with potential travel to customer sites as needed.
About the team
AWS Global Services regroupe des experts issus de l'ensemble d'AWS qui aident nos clients à concevoir, construire, exploiter et sécuriser leurs environnements cloud. Les clients innovent avec AWS Professional Services, développent leurs compétences grâce à AWS Training and Certification, optimisent avec AWS Support et Managed Services, et atteignent leurs objectifs avec AWS Security Assurance Services. Notre expertise et nos technologies émergentes incluent les partenaires AWS, AWS Sovereign Cloud, AWS International Product et le Generative AI Innovation Center. Vous rejoindrez une équipe diversifiée d'experts techniques présents dans des dizaines de pays, qui accompagnent les clients pour réaliser davantage grâce au cloud AWS.
Expériences Diversifiées :
AWS valorise la diversité des expériences. Même si vous ne répondez pas à toutes les qualifications et compétences souhaitées listées dans l'offre ci-dessous, nous encourageons les candidat(e)s à postuler. Que votre carrière débute à peine, qu'elle n'ait pas suivi un parcours traditionnel ou qu'elle inclue des expériences alternatives, ne laissez pas cela vous empêcher de postuler.
Pourquoi AWS ? Amazon Web Services (AWS) est la plateforme cloud la plus complète et la plus largement adoptée au monde. Nous avons été pionniers dans l'informatique en nuage et n'avons jamais cessé d'innover - c'est pourquoi des clients, des startups les plus performantes aux entreprises du Global 500, font confiance à notre large gamme de produits et services pour propulser leurs activités.
Culture d'équipe inclusive - Chez AWS, apprendre et faire preuve de curiosité fait partie de notre ADN. Nos groupes d'affinité dirigés par les employé(e)s favorisent une culture d'inclusion qui nous permet d'être fier(e)s de nos différences. Des événements et des expériences d'apprentissage réguliers, comme nos conférences « Conversations sur la race et l'ethnicité » (CORE) et AmazeCon (diversité de genre), nous inspirent à toujours célébrer ce qui nous rend uniques.
Mentorat et développement de carrière - Nous relevons continuellement nos exigences de performance dans notre ambition de devenir le meilleur employeur au monde. C'est pourquoi vous trouverez ici d'innombrables ressources de partage de connaissances, de mentorat et d'accompagnement pour vous aider à évoluer professionnellement.
Équilibre vie professionnelle/vie personnelle - Nous accordons de l'importance à l'harmonie entre vie professionnelle et vie personnelle. Réussir au travail ne devrait jamais se faire au détriment de sacrifices à la maison, c'est pourquoi nous recherchons la flexibilité dans notre culture de travail. Lorsque nous nous sentons soutenus au travail comme à la maison, rien n'est impossible dans le cloud.
***
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Plus de 5 ans d'expérience en architecture et mise en œuvre de solutions cloud
- Plus de 5 ans d'expérience en ingénierie des données, du logiciel ou de l'apprentissage automatique, avec une solide compréhension du calcul distribué (par exemple, pipelines de données, entraînement et inférence distribués, conception d'infrastructures ML)
- Plus de 3 ans d'expérience dans le développement de plateformes pour la modélisation prédictive, le traitement du langage naturel et l'apprentissage profond, avec un historique avéré de création, d'hébergement et de déploiement de modèles d'apprentissage automatique sur des services cloud (par exemple, Amazon SageMaker ou services cloud similaires)
- Plus de 3 ans d'expérience en développement avec SQL, Python, et au moins un autre langage de programmation (par exemple, Java, Scala, JavaScript, TypeScript). Maîtrise des principales bibliothèques et frameworks ML du secteur, tels que TensorFlow, PyTorch.
- Maîtrise du français et de l'anglais requise si le poste est situé au Québec
- En raison de la nature du poste, qui implique des interactions avec d'autres entités d'Amazon à l'échelle mondiale ainsi qu'avec des employés et parties prenantes d'Amazon dans d'autres provinces canadiennes, la maîtrise du français et de l'anglais est exigée pour ce poste si le candidat est situé au Québec.
- ***
- 5+ years of experience in cloud architecture and implementation
- 5+ years of experience in data or software or machine learning engineering, with a strong understanding of distributed computing. (e.g. data pipelines, distributed training and inference, ML infrastructure design).
- 3+ years developing platforms for predictive modeling, natural language processing, and deep learning, with a proven track record of building, hosting and deploying machine learning models on cloud services. (e.g., Amazon SageMaker or similar cloud services)
- 3+ years in developing with SQL, Python, and at least one additional programming language (e.g., Java, Scala, JavaScript, TypeScript). Proficient with industry leading ML libraries and frameworks such as TensorFlow, PyTorch.
- Fluent in French and English if located in Quebec
- Due to the nature of the role that requires interaction with other Amazon entities globally and with Amazon employees and stakeholders in other provinces in Canada, bilingualism French and English is required for this position if the candidate is located in Quebec.
Preferred Qualifications
- Expérience AWS souhaitée, avec une maîtrise d'un large éventail de services AWS (par exemple : SageMaker, Bedrock, EC2, ECS, EKS, OpenSearch, Step Functions, VPC, CloudFormation)
- Certifications AWS de niveau professionnel (par exemple : Solutions Architect Professional, DevOps Engineer Professional) souhaitées
- Expérience en automatisation et en scripting (par exemple : Terraform, Python)
- Connaissance des normes courantes de sécurité et de conformité (par exemple : HIPAA, RGPD)
- Excellentes compétences en communication, avec la capacité d'expliquer des concepts techniques à des publics techniques et non techniques
- Expérience dans la création de pipelines ML selon les meilleures pratiques MLOps, incluant : prétraitement des données, hébergement de modèles, sélection de caractéristiques, optimisation des hyperparamètres, entraînement distribué, entraînement sur GPU, déploiement, surveillance et réentraînement.
- Expérience avec les outils MLOps (par exemple : MLFlow, Kubeflow) et les outils d'orchestration (par exemple : Airflow, AWS Step Functions). Expérience dans la création d'applications utilisant des outils et technologies d'IA générative (LLM, bases vectorielles, orchestrateurs tels que LangChain, ingénierie de prompts). Expérience en développement d'infrastructure as code (par exemple : CloudFormation, CDK, Terraform), conteneurs et pipelines CI/CD.
- ***
- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., SageMaker, Bedrock, EC2, ECS, EKS, OpenSearch, Step Functions, VPC, CloudFormation)
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of common security and compliance standards (e.g., HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
- Experience building ML pipelines with best MLOps practices, including: data preprocessing, model hosting, feature selection, hyperparameter tuning, distributed training, GPU training, deployment, monitoring, and retraining.
- Experience with MLOps tools (e.g., MLFlow, Kubeflow) and orchestration tools (e.g., Airflow, AWS Step Functions). Experience building applications using Generative AI tools and technologies (LLMs, Vector Stores, Orchestrators such as LangChain, Prompt Engineering). Experience developing Infrastructure as Code (e.g., CloudFormation, CDK, Terraform), Containers and CI/CD Pipelines.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Amazon est un employeur garantissant l'égalité des chances et ne fait aucune discrimination sur la base du statut d'ancien combattant protégé, d'un handicap ou de tout autre statut protégé par la loi.
Notre culture inclusive permet aux Amazoniens d'offrir les meilleurs résultats à nos clients. Si vous avez un handicap et que vous avez besoin de mesures d'adaptation ou d'adaptation en milieu de travail pendant le processus de candidature et d'embauche, y compris du soutien pour l'entrevue ou le processus d'intégration, veuillez visiter pour plus d'informations. Si le pays ou la région dans lequel vous postulez ne figure pas dans la liste, veuillez communiquer avec votre partenaire de recrutement.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary for this position ranges from $99,900/year up to $166,900/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.

Sr ML Engineer
Date: Oct 4, 2025
Req ID:
Location:
Winnipeg, MB, CA
Brand: PTx
Workplace Type: Hybrid/Remote
Solutions for Every Season We engineer and deliver precision ag hardware, software, and cloud-based platforms that connect every corner of the farm.
You'll be expected to take ownership of high-level application goals and drive them from concept to deployment. That includes working closely with cross-functional teams to define problems, shape data strategies, and ensure solutions are robust, scalable, and production-ready.
**Your Impact**
+ Design, develop, and deploy computer vision and perception models for real-time operation on autonomous agricultural machines.
+ Own the full ML lifecycle from dataset design and data collection to training, evaluation, optimization, and deployment. Architect and implement scalable ML infrastructure for embedded systems, including tools for validation, monitoring, and continuous improvement.
+ Collaborate with robotics, embedded, perception and systems engineering teams to integrate ML solutions into production environments. Prototype and validate new approaches using real-world and synthetic data to improve detection, segmentation, and scene understanding under challenging conditions (e.g., dust, occlusion, lighting).
+ Continuously evaluate model performance in the field and iterate to improve robustness across diverse crops, terrains, and climates.
+ Foster a collaborative team environment by mentoring junior engineers, sharing knowledge, and helping grow internal ML capabilities. Contribute to building a high-performing team by identifying talent needs, supporting onboarding, and cultivating a culture of technical excellence.
**Your Experience and Qualifications**
+ Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
+ 6+ years of experience developing and deploying ML models, with a focus on computer vision and embedded systems. Proven ability to lead technical direction and architecture for ML systems. especially in resource-constrained environments.
+ Strong experience with ML Ops practices and infrastructure development.
+ Hands-on experience with GPU-based computing and embedded deployment (Jetson or similar).
+ Strong interpersonal skills and a collaborative mindset.
**Your Benefits**
+ 3 weeks' vacation per year
+ Employee stock purchase plan
+ Group insurance paid at 75% by the employer.
+ Group RRSP with employer contribution.
+ 24/7 online telemedicine and mental health platform for you and your family members
**Your Workplace**
You will work with your wonderful PTx colleagues from Winnipeg, CA (Hybrid)
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.
Join us as we bring agriculture into the future and apply now!
**Solutions for Every Season**
We engineer and deliver precision ag hardware, software, and cloud based platforms that connect every corner of the farm.
**Job Segment:** Cloud, Embedded, Developer, Computer Science, Systems Engineer, Technology, Engineering

**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**About the SAP Internship Experience Program**
The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.
Three reasons to intern at SAP
Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
Gain visibility: with SAP Internship Experience Program in your title, you'll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.
**What you'll do**
Position Title: SAP iXp Intern - Concur Travel AI Software Developer
Location: Vancouver, BC (Hybrid; 3 days per week in-office)
Expected Start Date: 5 January 2026
Contract Duration: 8 months
Work Hours: 40 hours per week
In this role, you'll:
+ Contribute to the transformation of Concur Travel and take it to the next level, by implementing product features and AI-based innovations.
+ Develop software end-to-end: elaborating requirements, coding features and automated tests, scripting automated deployments, validating correctness and performance, and troubleshooting and resolving production problems.
+ Gain experience working on a big codebase through figuring out, debugging and improving pre-existing code.
+ Work full-stack in cutting edge technologies such as large language models (LLMs), LangChain, React, Redux, GraphQL, Docker, Kubernetes, Helm, AWS services, cybersecurity and much more.
+ Learn from others on the team through code reviews, sprint demos, knowledge sharing sessions and regular 1-on-1 coaching.
+ Grow in technical, leadership, communication, presentation and othersoft skills.
**What you bring**
We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
Education: Working towards a bachelor's or post-graduate degree in Computer Science, Engineering or a related technical field.
Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor's, master's or JD/PhD program.
**For all applications, we encourage you to upload a copy of your transcript alongside your resume.**
_Required experience and qualifications:_
+ Passion for solving technical computer problems by writing actual working code - this is very much a hands-on position.
+ Curiosity and desire to understand the root cause of each problem encountered.
+ Good written and verbal communication skills in English.
+ Ability to work well both independently and in a team environment.
+ Eagerness to commit to this 8-month full-time internship starting January 2026.
_Desirable experience and qualifications:_
+ JavaScript, TypeScript, Python, React, Redux, GraphQL, Java, Kotlin, Golang, C , C#, concurrent programming (coroutines, actors, threads)
+ Prompt engineering, LLMs, machine learning, recommender systems
+ Linux, shell scripting, Git, devops, Docker, AWS, Kubernetes, continuous deployments, techniques for maintaining zero-downtime
+ SQL databases (MS SQL Server, MySQL, Postgres), NoSQL data stores (Redis, Memcached)
+ Networking (TCP/IP, HTTP, Websocket, load balancing), encryption (SSL/TLS, JWT), cybersecurity, performance monitoring (Elasticsearch, Kibana, NewRelic)
+ Ability to read, debug, and improve an existing codebase running in production
+ Evidence of excellence in some capacity (award-winning projects, significant contribution to open source, exceptional success in some endeavor, etc.)
**Meet your team**
SAP Concur Travel is the industry-leading corporate travel management product. It allows business travelers to easily book flights, hotel and car rentals in one online booking tool, while complying with their employers' travel policies.
Join the Concur Travel AI Engineering team and make a positive impact on our team's mission: to deliver on AI-based innovations such as a conversational travel assistant and intelligent recommendations powered by machine learning (ML) and generative AI. We work in a cross-functional agile team and hold daily scrum meetings with product managers. We also collaborate closely with other colleagues both locally and around the world.
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 24-35 CAD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybri
#SAPNextGen

**Remote, Canada**
**Sr. Machine Learning Developer**
Location
Remote, Canada
Department
Engineering
Requisition ID
JOBREQ-
**Role description**
**The opportunity**
At Unity, we're committed to building a culture grounded in Empathy, Respect, and Opportunity. Within our fast-paced and collaborative environment, we're tackling complex challenges that drive meaningful impact for creators and users across our ecosystem. The Unity Demand Optimization team plays a central role in this effort by building ad campaign optimizations that enable advertisers to efficiently capture user engagement while minimizing their costs. The team leverages machine learning models to incorporate advertisers' off-site goals into auction ranking, helping them maximize installs, key conversions, or return on ad spend.
We are seeking a highly skilled staff engineer to take a critical role in building state-of-the-art bidding optimization systems that enable:
Efficient budget pacing across campaigns.
Automated bidding strategies that align with advertiser goals.
Continual system improvement through rigorous experimentation.
Sustainable growth for Unity's advertising business.
**What you'll be doing**
+ Design, implement, and maintain high-performance auto-bidding algorithms and advertiser-facing products (e.g., Target ROAS, Target CPA).
+ Ensure these systems meet or exceed campaign performance goals, advertiser expectations, and system reliability standards.
+ Lead development on core initiatives such as:
+ A bid-based budget pacing system that ensures daily budget delivery.
+ Maximize Conversions, which leverages real-time bidding to meet key advertiser goals.
+ Lowest Cost, a product that automates bidding to simplify campaign management.
+ Target ROAS, which lets advertisers scale volume without sacrificing performance targets.
+ Drive best practices for model quality, experimentation, system reliability, and operational excellence.
+ Actively participate and work with other leads to set the long term direction for the team, plan and oversee engineering designs and project execution.
+ Effectively communicate complex technical concepts to non-engineering stakeholders.
**What we're looking for**
+ Advanced degree (MS or Ph.D.) in Computer Science, Machine Learning, Statistics, or a related field-or equivalent practical experience.
+ 5+ years of hands-on experience building and operating large-scale Ads delivery and optimization systems.
+ 3+ years of experience building control systems, PID controllers, multi-armed bandits, reinforcement learning algorithms, or bid/pricing optimization systems.
+ Significant experience in one or more general-purpose programming languages like Java, Python, Go, Scala, C++ or similar.
+ Knowledge of metric design, experimentation methodologies, and large-scale data analysis.
**You might also have**
+ Experience designing and productionizing optimization algorithms in an ad serving platform and/or other marketplaces.
+ Experience with state of the art control systems, reinforcement learning algorithms.
**Additional information**
+ Relocation support is not available for this position.
**Life at Unity**
We offer a wide range of benefits designed to support employees' well-being and work-life balance. You can read more about them on our career page ( .
Unity (NYSE: U) is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.
As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit Unity ( .
_Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form ( to let us know._
_This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English._
_Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity._
_Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy ( and Applicant Privacy Policy ( . Should you have any concerns about your privacy, please contact us at
#SEN #LI-ED1
_*Note: Certain locations require a good faith disclosure of the base salary range for the role. The actual salary for the successful candidate may differ based on location, experience, and other job-related factors._
Gross base salary
$152,900-$229,300 CAD

Cloud Consultant II, AI/ML, PSO, Google Cloud
_corporate_fare_ Google _place_ Austin, TX, USA; Toronto, ON, Canada; +4 more; +3 more
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
XThe application window will be open until at least October 24, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Austin, TX, USA; Toronto, ON, Canada; Atlanta, GA, USA; Boulder, CO, USA; Chicago, IL, USA** .
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 5 years of experience in project managing and delivering technical solutions.
+ Experience in one or more discipline areas: machine learning, recommendation systems, natural language processing, computer vision, pattern recognition, agentic workflows or artificial intelligence.
+ Experience with technical client service (e.g., consulting experience).
**Preferred qualifications:**
+ Experience in a statistical programming language like R or Python and applied machine learning techniques (e.g., dimensionality reduction strategies, classification, and natural language processing frameworks).
+ Experience designing and deploying with one or more from the following technologies: TensorFlow, Spark ML, CNTK, Torch, Caffe, Scikit-learn.
+ Experience in systems design with ability to architect and explain data analytics pipelines and data flows.
+ Excellent communication, written, presentation and problem solving skills.
**About the job**
The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google's global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners.
In this role, you will work directly with Google Cloud customers on critical projects to help them transform their businesses using AI/ML technologies. You will help our customers to develop, deploy, and manage custom AI solutions in production using Google Cloud technologies. You will provide technical project management, consulting, and technical aptitude to customer engagements, while working with client executives and key technical leaders to deploy solutions on Google Cloud Platform (GCP).
You will also work closely with key Google partners currently servicing accounts to scope engagements, manage programs, deliver consulting services, and provide technical guidance and best practices.
You will be developing AI solutions, applying key industry tools, techniques, and methodologies. To be successful, you must know how to navigate ambiguity, be a technical expert in your field, and be able to deliver customer success. You must have excellent client-facing communication and project management skills.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
For United States Applicants:
The US base salary range for this full-time position is $147,000-$216,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google ( .
**Responsibilities**
+ Work with customer technical leads, client executives, and partners to scope, manage and deliver successful implementations of Cloud AI solutions, becoming a trusted advisor to decision-makers throughout the engagement.
+ Propose solution architectures and manage the deployment of cloud-based machine learning solutions according to customer requirements and implementation best practices.
+ Work with internal specialists, Product, and Developing teams to package approaches, best practices, and lessons learned into thought leadership, methodologies, and published assets.
+ Interact with Business, Partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks and issues, and timelines for successful client outcomes.
+ Travel approximately 30% of the time for client engagements.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

**Job Requisition ID #**
25WD90894
**Position Overview**
The Computational Sciences group within Autodesk Research is seeking exceptionally talented and experienced Research Scientists to join our team. We are focused on advancing the state-of-the-art for design tools to allow architects, artists, designers, and engineers to "Make Anything". Our research centers around generative methods for the design, manufacturing and construction of objects in the built environment and spans physics-based modeling, simulation, design optimization and inverse problems. You will join a group shaping the future of physics informed AI/ML and its applications in areas of interest to Autodesk. You will work closely with experts in geometric modeling, simulation, robotics, high-performance computing, machine learning, sensing, computer vision, industrial manufacturing and construction.
The Physics Informed AI/ML group will be specifically focused on researching and implementing novel algorithms for physics-informed AI/ML for use in design, simulation and engineering tools. We are interested in physics-based generative models, surrogate and reduced-order models, data assimilation and digital twins, physics-based reasoning and the interpretation of physical results using AI/ML.
**Responsibilities**
+ Research and implement physics-informed AI/ML algorithms, and demonstrate their applicability to areas of interest for Autodesk
+ Design and build physics-informed AI/ML workflows and data pipelines, create and curate training data, develop and test models
+ Work closely with a multi-disciplinary team of research scientists and engineers to conceive, plan, develop, and implement scientific research projects
+ Mentor or lead researchers, engineers and interns (undergraduate, graduate or post-doctoral)
+ Participate in research collaborations with external research institutes and universities
+ Publish papers in peer-reviewed scientific journals/conferences
+ Document and communicate the intent and the results of projects in clear terms to both technical and non-technical team audiences both internally and externally
+ Promote the use of research findings throughout Autodesk
+ Consult with product teams on the implementation of research into products
**Minimum Qualifications**
+ PHD's in Physics or Applied Mathematics, Computer Science, Engineering and 3+ yrs of professional experience
+ Excellent knowledge of computational physics and numerical methods, e.g. for deriving and solving the large linear and non-linear systems that arise from discretizing differential equations
+ Knowledge of computational geometry, topology and geometric deep learning
+ Extensive experience with methods that combine modern machine learning and AI/ML methods with computational physics algorithms
+ Familiarity with best practices in data creation, data and workflow management as related to training AI/ML models
+ Experience creating and training machine learning models at scale (e.g. using PyTorch, TensorFlow, Flax, etc)
+ Ability to articulate how physics-informed AI methods relate to more traditional numerical methods, surrogate models, reduced order models and simulation approaches in, for example, CFD or computational mechanics
+ Python and C++. Familiarity with HPC techniques
+ Familiarity with collaborative development environments and version control systems
+ Excellent written and oral communication skills
+ Strong publication history in relevant conferences and journals
+ Ability to quickly learn new technologies and adapt to new situations
+ Ability to collaborate effectively with a diverse, multicultural, global team of scientists, engineers and architects
**Learn More**
**About Autodesk**
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
**Salary transparency**
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
**Diversity & Belonging**
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: you an existing contractor or consultant with Autodesk?**
Please search for open jobs and apply internally (not on this external site).

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**The Team**
The Customer Excellence Group team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment.
**The Role**
The Sr. Business Process Consultant(AI), Expert Services is the functional and process expert of a customer engagement team - consulting with customers and guiding them in the endeavor of transitioning business requirements to configuration requirements of the ServiceNow Generative AI products - all with the goal of accelerating and driving customer business outcomes.
**What you get to do in this role:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ Be the process expert in how to best support NowAssist and AI Agent solutions by using ServiceNow AI and Platform products with ServiceNow best practices focused on configuration vs. customization
+ Driving various customer solution specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
+ Lead customers in their efforts to take advantage of the ServiceNow AI Solution's standard capabilities in their efforts to improve their business processes
+ Lead customer design workshops to capture personas, interactions, interfaces and data requirements of any use case while considering ServiceNow Platform functionality.
+ Owning support of key customer process owners/Subject Matter Experts (SMEs) to obtain business requirements using ServiceNow standard materials and collateral
+ Guiding customers in completing required documentation such as business requirement workbooks for functional aspects of the solution
+ Drafting more functionality-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them
+ Guides and advocates for the customer's needs throughout the engagement
+ Support internal unit testing of developed solution during the development stage of the engagement, in partnership with Technical Resources
+ Drive customer unit and user-acceptance testing requirements throughout and at key stages of an engagement
+ Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes
+ Prepare all customer-facing deliverables focused on process
+ Juggle multiple and complex projects/initiatives
+ Promoting continuous improvement practices for delivery/engagement materials
+ Supporting specific sales activities when required
+ Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request
+ Up to 25% travel annually, driven by customer needs and internal meetings
**In order to be successful in this role, we need someone who has:**
+ At least 5 years of consulting experience for complex, global organizations
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) across various industries and business use cases, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems
+ Proven experience in defining and deploying future-state business processes and in identifying solutions from a people, process and technology perspective
+ Strong understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative & Agentic AI. Prefered experience deploying GenAI Solutions
+ Solid experience in converting business requirements to configuration requirements by authoring user stories that support Agile Development
+ Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Miro, Lucidchart, Word and PowerPoint)
+ Experience in providing Knowledge-Centered Service / Support using technologies
+ Experience in analyzing and recommending strategies based on business priorities
+ Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
+ Proven team player and team builder
FD21
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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