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Patient Care Assistant (1.0 FTE, ongoing contract)

London, Ontario Thames Valley Family Health Team

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Job Description

The Thames Valley Family Health Team is one of the largest family health teams in Ontario. With more than 125 physicians across 21 sites within London, and Middlesex, Oxford and Elgin counties, the Thames Valley Family Health Team is committed to providing comprehensive inter-collaborative primary health care to over 162,000 patients.

Currently, we are seeking a skilled Patient Care Assistant to join our Integrated Primary Healthcare Team. This position will be a vital member of our team and will play a crucial role in providing comprehensive healthcare services alongside Nurse Practitioners (NPs), who serve as the most responsible provider(s), and the interdisciplinary healthcare team. The Medical Clinic Administrator responsibilities will include assisting with patient care, managing administrative tasks, and facilitating seamless communication within the team. The role will require some evening hours, with vacation aligned with the NP team schedule, and follow TVFHT Health and Safety policies and procedures. This Patient Care Assistant is a new role that will be working on-site with the multi-disciplinary healthcare team and TVFHT’s Operations Department to offer administrative and clinical patient support in a primary care setting.

Requirements, Skills, and Abilities:

  • Administrative experience in a healthcare setting

  • Post-Secondary school diploma from a medical assistant program; Certified Medical Assistant (CMA) or equivalent preferred.

  • Experience providing injections and/or Certificate of completion to administer injections; preferred

  • Excellent communication skills, both verbal and written

  • Excellent interpersonal skills and experience working in multi-disciplinary team.

  • Strong attention to detail and ability to prioritize work in a fast-paced environment.

  • Understanding of medical terminology, and clinical procedures.

  • Proficiency in using electronic medical records (EMR) systems and computer skills.

  • Experience working with Outlook, Teams and Microsoft applications (Excel, Work, Power Point).

  • An understanding of the Ministry of Health and Family Health Team philosophy.

  • Ability to work independently with minimal supervision

  • Ability to coordinate and communicate information and documentation for various meetings and events, as well as minute taking skills

  • Proficiency in data mining and compiling relevant information for inclusion reports

  • Excellent critical thinking skills with the ability to anticipate and respond to the administrative and clinical needs of leadership and the healthcare team.

  • Exercise reasonable care and caution in protecting confidential and sensitive information related to patients and personnel with understanding of PHIPA

  • Availability to take on responsibility of opening and/or closing the clinic, with some evening hours required.

  • Ability to monitor, track and follow-up with patients on referrals initiated by NP(s).

  • Must have reliable transportation to allow you to travel to other locations to complete your work if needed

Salary Range: $47,046 - $57,374

TO APPLY: Interested candidates are invited to submit a cover letter and a detailed resume. The successful candidate will be required to undergo a criminal background check and medical screening.

To be eligible to apply you must have a Social Insurance Number and in some cases a valid work permit. While we thank all applicants, only those under consideration will be contacted for an interview.

Thames Valley Family Health Team is an Equal Opportunity employer that is committed to an inclusive, safe, accessible, diverse, and respectful environment for all that is free of discrimination and harassment. We encourage and welcome all applicants including, but not limited to a broad range of cultural, national, and ethnic origins, racial, religious, gender identities and expression, as well as people of all ages, marital/family status, and those with disabilities to apply. Please contact if you require assistance with an accommodation.

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Environmental Services Supervisor - Healthcare (78852001)

London, Ontario Sodexo Canada Ltd

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Salary Range: $55,000 - $60,000 (CAD)

Grow your career with a company that shares your passion! Our Healthcare Division has an exciting new opportunity to join the Sodexo team as our next Environmental Services Supervisor.

Schedule:
 

  • Hours:

    • Sunday: 3:00 PM – 11:00 PM

    • Monday: 3:00 PM – 11:00 PM

    • Tuesday: 4:00 PM – 12:00 AM (midnight)

    • Wednesday: 4:00 PM – 12:00 AM

    • Thursday: 4:00 PM – 12:00 AM

    • Friday & Saturday: Off

  • Note: may include working statutory holiday

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

Job Description

How You’ll Make an Impact:   

  • Ensure all housekeeping is carried out in accordance with Sodexo health and safety policies.
  • Audit and provide monitoring for your team as well as support all training for their shifts:
  • Coordinate activities of housekeeping employees engaged in cleaning within a very busy environment.
  • Assist in ensuring a safe working environment throughout the facility for all employees and guests
  • Assist in monitoring employee productivity and provides suggestions for increased service or productivity
  • Ensure health and safety policies are followed and implemented.
  • Perform daily inspection of rooms, common areas and general areas in the hospital.
  • Perform day to day assignments in addition to lead duties
  • Work with customers to ensure satisfaction in such areas as quality, service, and issue resolution
Qualifications

What You’ll Need to Succeed:  

  • 2+ years of Supervisory experience required
  • Environmental Services experience required 
  • Healthcare environment experience is preferred
  • Proven ability to provide quality audits and training
  • Must have exceptional organizational skills
  • Completion or current enrollment in OHHA or CAEM is preferred
  • TDG, WHMIS Certification Required
  • Embodies our value behaviors: Service Spirit, Team Spirit, and the Spirit of Progress


Additional Information

What Makes Sodexo Different:    

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

  • Flexible work environment  
  • Competitive compensation & great employee benefits 
  • Training and development programs  
  • Countless opportunities for growth  
  • Corporate responsibility & sustainability  
  • An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
  • And so much more!     

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.  

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.  

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.  

Follow us on social media to see first-hand what we are all about!  

Instagram: Sodexo Canada (@sodexocanada)

Twitter: Sodexo Canada (@SodexoCanada)

LinkedIn: Sodexo Canada Careers

Facebook: Sodexo Canada | Facebook

SodexoSJP

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