92 Banking jobs in Richmond Hill
Senior SWIFT Administrator (Global Level) - BANKING/FINANCIAL SERVICES
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Job Description
This role is strictly for people in a bank's wire/swift department. This is NOT an IT job/contract.
Job Title: Senior SWIFT Administrator (Global Level)
Type: Short-Term Consulting Contract (3 Months)
Location: Remote with availability for international coordination
Start Date: Immediate
Reports to: Executive Leadership, AltFunds Global Corp
Company OverviewAltFunds Global Corp is a leading provider of structured financial advisory services, specializing in alternative banking strategies, bank instruments, and secure fund movement infrastructure for high-net-worth clients and institutions. We deliver compliance-driven, high-value transaction solutions with speed, discretion, and precision.
Position SummaryWe seek a highly experienced Senior SWIFT Administrator / Network Manager for a three-month consulting engagement to oversee and execute secure global payment messaging infrastructure. This technical role involves full back-end access to SWIFT messaging systems and includes responsibilities related to secure data transmission between financial institutions, system configuration, and compliance with industry-standard protocols and regulatory requirements.
This role is central to a time-sensitive, high-value transaction project involving the execution of interbank messaging procedures including, but not limited to, MT103, MT202, MT199, and MT799 formats. The ideal candidate will have previous experience with server-to-server bank communication setups and direct communication with receiving and issuing bank compliance officers .
Key ResponsibilitiesConfigure, monitor and manage all SWIFT-related messaging infrastructure for high-value international transfers
Execute message formats including MT103, MT202, MT799, MT199 with compliance to SWIFT FIN/CBPR+ standards
Coordinate with the receiving bank to ensure server-to-server communication protocols are securely established
Oversee message delivery confirmations (RMA authorizations, SWIFT GPI tracking, acknowledgments)
Ensure all communications align with AML, FATF, and Basel compliance standards
Maintain audit trail and reporting structures for all transmitted messages
Advise AltFunds Global and its legal/treasury partners on optimal timing and sequencing for multi-step wire transactions
Liaise directly with counterparty institutions’ compliance and operations departments to confirm acceptance of MT799 pre-advice and MT103/202 final confirmations
Provide oversight and documentation in connection with procedures outlined in the ACRB March 2025 Transfer Protocols, including bank-to-bank and server-to-server delivery sequences
Minimum 10 years of SWIFT system administration and network management experience within the financial services sector
Proven experience managing SWIFT FIN messages: MT103, MT202, MT799, MT199
Demonstrated experience in handling secure server-to-server payment messaging configurations between global banking institutions
Deep familiarity with payment processing, SWIFT protocols, and interbank transfer controls
Understanding of KYC, AML, and international banking compliance frameworks
Substantial documentation and reporting capabilities
Ability to work under tight timelines with minimal supervision and a high degree of discretion
Experience with high-volume, high-value transactional environments preferred
Duration: 3 months (with possible extension based on project requirements)
Remote with coordination across global time zones
Must be available for real-time communications and verification procedures during active wire operations
Compensation commensurate with experience and project sensitivity
Qualified applicants should submit a CV outlining relevant experience, two professional references, and a brief cover letter detailing recent SWIFT or server-to-server banking projects. Applications should be submitted their resume here.
Subject: Senior SWIFT Administrator – Consulting Application
Business Banking Associate

Posted today
Job Viewed
Job Description
Concord, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Personal & Commercial Banking
**Pay Details:**
$65,600 - $98,400 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
TD Commercial Banking provides financial solutions to North American businesses. Our broad range of products and services allows us to meet the needs of our clients in every sector, providing customized solutions to build a strategy that's right for them now, and in the future. Our quest is to deliver a first-class business banking client experience and to be" The Better Business Bank" in North America. At TD, better business bankers have a strong background in business and finance as well as the specific products they are responsible to sell and service. They have keen insight into all their clients - their industry, products, finances and markets. Better business bankers demonstrate good judgment in people, businesses and markets based on education, experience, "gut instincts" and "street smarts".
This is an exciting introductory experience into the interesting and vital world of Commercial Banking. You will learn the fundamentals of commercial lending through financial analysis, risk management and industry analysis. This will give you the capability to work closely with a variety of mid -market businesses as they strive to successfully meet their individual and financial goals. Your business skills will be put you to the test in creating business proposals based on the diverse credit, deposits and cash management needs of your clients.
Job Requirements :
You're a well-rounded person who works well independently and as part of a team. You have a strong desire to learn, grow and succeed. You are working towards completing an undergraduate or graduate degree in business. Or perhaps you have another degree combined with work experience.
Where you're going:
Your first 6 months will include on-site coaching in one of our commercial units, as well as a structured training program before moving up to become an Analyst on a team with a Relationship Manager or as a standalone Account Manager. Your future career path in TD Commercial Banking can include a variety of challenging roles in sales, relationship management, and risk management. Positions are available across Canada for the Commercial Associate program.
Additional Information
Please note: Applications must include an unofficial transcript, cover letter (one letter-sized page or less) and a resume (two letter-sized pages or less).
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Investment Banking Associate
Posted today
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Job Description
Salary:
We are seeking an experienced Investment Banking Associate to join our growing organization for an immediate start. This is a remote position based in North America. You will be working with internet, software, and disruptive consumer companies to execute mergers, acquisitions, and financing assignments.
Qualifications:
- Bachelors degree in Business, Economics, or Finance with a 3.5 GPA or above.
- At least four years of experience in investment banking, management consulting, or Big 4 transaction services. (Must have already completed your degree and graduated.)
- Previous M&A or past internship experience
- Demonstrated ability to write marketing documentation, model transactions, conduct research, make insightful competitive analyses and perform valuation analyses
- People and project management skills appropriate to the level
- Good financial modeling experience in Excel, basic or better PowerPoint skills
- Self-driven, detail-oriented, ability to produce large amounts of high-quality work products in a short period of time
- Passion for finance, investment banking, and e-commerce
remote work
Investment Banking Associate
Posted today
Job Viewed
Job Description
Job Description
Salary:
We are seeking an experienced Investment Banking Associate to join our growing organization for an immediate start. This is a remote position based in North America. You will be working with internet, software, and disruptive consumer companies to execute mergers, acquisitions, and financing assignments.
Qualifications:
- Bachelors degree in Business, Economics, or Finance with a 3.5 GPA or above.
- At least four years of experience in investment banking, management consulting, or Big 4 transaction services. (Must have already completed your degree and graduated.)
- Previous M&A or past internship experience
- Demonstrated ability to write marketing documentation, model transactions, conduct research, make insightful competitive analyses and perform valuation analyses
- People and project management skills appropriate to the level
- Good financial modeling experience in Excel, basic or better PowerPoint skills
- Self-driven, detail-oriented, ability to produce large amounts of high-quality work products in a short period of time
- Passion for finance, investment banking, and e-commerce
remote work
Investment Banking Analyst
Posted today
Job Viewed
Job Description
Job Description
Agentis Capital Advisors is looking to hire an experienced Investment Banking Analyst for the office in Toronto, ON.
Overview
Agentis Capital Advisors is a leading global financial advisor with a reputation for delivering unparalleled value and advice to its clients. The firm has been the recipient of numerous industry rewards in recent years, including the 2024 P3 Awards Financial Advisor of the Year, multiple 2023 industry deal awards, Proximo Infra's 2022 North American Financial Advisor of the Year, and IJGlobal's 2022 Judge's Choice Award. Our guiding principles and ability to generate value for clients sets us apart.
Job Details
Base Salary: $120,000 per annum
NOC Group: 11101
NOC Job Title: Financial Analyst
Job Type: Full Time, Permanent
Language: English
Position Available: 1
Job Location: 810-18 King Street East, Toronto, ON M5C 1C4
Desire Start Date: Immediately
Hours of Work: 40 hours/week, Monday through Friday, 9:00AM - 5:00PM
Job Description
As an integral member of the advisory team, you will be challenged to accept increasing levels of responsibility as you develop your skills and reputation. Your work will directly impact our clients and the firm.
Your role will include:
Participating in the execution of equity and debt offerings, mergers and acquisitions, public-private partnerships, and principal investments
Developing complex financial models for infrastructure transactions, including the use of macros and VBA programming
Assisting in the management of due diligence processes, including managing third-party advisors
Developing asset valuations using a variety of approaches
Preparing client presentations and actively participating in discussions
Evaluating investment opportunities and management of existing investments
Researching potential investment banking opportunities; providing research on target companies, sectors, industries, and geographies
Maintaining marketing materials for the firm, including creating pitch decks to be presented to potential clients
Job Requirements
Completion of an undergraduate program with specialization in finance is required;
Please highlight if you have post-graduation or equivalent formal education in finance;
Prior investment banking experience is required;
Prior experience in infrastructure advisory is required;
Minimum one year of full-time work experience is required;
Exceptional academic results (minimum cGPA of 80% or 3.7/4.0);
Ability to concisely communicate complex concepts and ideas verbally and in writing;
Ability to take initiative and work independently with minimal supervision;
Desire to assume increasing levels of responsibility and seek solutions to complex problems;
Committed to producing accurate and thorough work product under tight deadlines;
Ability to learn quickly and adapt in a fast-paced work environment;
Ability to work effectively in a team environment;
Able to work under pressure and time constraints in a fast-paced environment.
Other Information
Benefits include paid vacation, paid sabbatical, extended health benefits (including dental, vision, and drug), EAP, AD&D, basic life insurance, dependent life, and other minimum provincial benefits.
How to Apply
Please apply via email.
Applications must include your resume and a copy of your latest university transcripts.
Only qualified candidates will be contacted.
This position is open for newcomers to Canada, visible minorities, and Indigenous peoples.
Banking - Corporate Banking Corporates, Summer Analyst, Toronto - CAN, 2026

Posted today
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Job Description
You're ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it's honing your skills or building your network, we know that success can't come without growth. Our programs equip you with the knowledge and training you need to play a valuable role on your team, and establish a long-term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when.
Citi's Banking Group is looking for a 2026 Summer Analyst to join the Canadian Corporate Banking Corporates team.
Citi's Corporate Bank is a leading provider of financial services to top-tier multi-national clients. We serve the financial needs of the world's preeminent corporations and financial institutions in more than 100 countries through our network of experienced corporate bankers. Our Corporate Bankers are relationship focused professionals responsible for understanding the wide range of complex financial issues facing our clients around the world, and driving the client dialogue on capital structure, funding and risk management strategies, best-in-class transactional banking solutions and all other aspects of international, cross-border financial solutions. In partnership with the Investment Banking Division, our Corporate Bankers deliver strategic financing associated with M&A advisory assignments, often in concert with Debt Capital Markets and Equity Capital Markets solutions.
**We provide you with the knowledge and skills you need to succeed.**
We're committed to teaching you the ropes. The Summer Analyst Program starts in early June and includes an introductory training program in New York. While you're in the Summer Analyst role, you will build relationships and have the opportunity to collaborate with seasoned finance professionals. Top-performing Summer Analysts may be eligible to return to Citi after graduation to work as Full-Time Analysts.
For those successful Summer Analysts, our Full-time Analyst program will give you the opportunity to become a relationship-focused finance professional responsible for understanding the wide range of complex financial issues facing our clients around the world. You could learn how to drive the client dialogue on capital structure, liability management, liquidity and funding strategies, risk management, and investment solutions. Unique to Citi, our Full-time Corporate Banking program teaches you how to decide where to invest the firm's capital and executing on those investments. Corporate Bankers work in partnership with various Citi groups across the firm including Risk Management, Investment Banking, Markets, Capital Management and Capital Markets Origination.
**Your time here will look something like this.**
The successful candidate will help assist with originating revenues from our most valued clients across the globe. Summer Analysts will gain exposure to a full spectrum of corporate banking products and solutions, including cash management, trade, FX, derivatives, commodity hedging, high grade and high yield capital markets, loans and other direct credit products.
Additional responsibilities may include:
+ Analyzing and developing an understanding of the bank's customers/prospects including their financial condition, risk profile, industry and business activities.
+ Researching specific companies and industries along with performing due diligence on financing and advisory transactions.
+ Conducting accounting and financial statement analysis, cash flow modeling, and capital markets analysis.
+ Liaising with product partners to prepare marketing material for presentations.
+ Maintaining and developing specific comparable and precedent transaction databases.
+ Developing and maintaining industry knowledge and staying up-to-date on industry developments.
+ Coordinating with credit support staff to ensure that annual reviews are completed as required.
+ Assisting in the presentation and development of new ideas to clients including written presentations and the development of information memoranda.
+ Developing an understanding of interpreting legal documents.
**We want to hear from you if.**
+ You are planning to obtain your undergraduate degree between December 2026 and June 2027
+ You possess strong knowledge of accounting principles and understanding of financial statements along with a thorough knowledge of the fundamentals of financial, risk and structuring analysis.
+ You have the ability to build excellent relationship management skills through superior verbal and written communication skills.
+ You have the ability to simultaneously manage numerous tasks and deadlines.
+ You possess well-developed financial modeling skills.
+ You are a strong team player with the ability to contribute to a positive working environment.
**Who we think will be a great fit.**
A dedication to learning and a true passion for the capital markets are vital. As industries all over the globe continue to restructure and grow, we are hiring professionals who have a global perspective on the future of banking, and want to make an impact on the corporate level. We value diversity and so do you. We'll also be looking for the following:
+ Commitment to personal growth, career development, and a strong desire to succeed in team environments.
+ Knowledge of the global or domestic business landscape is a plus, but not required.
+ Strong communication, planning, and organizational skills.
+ Desire to develop a deep understanding of the financial industry.
+ Unquestioned commitment to integrity and ethical decision-making.
+ Interest in business.
_Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply._
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**Job Family Group:**
Institutional Banking
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**Job Family:**
Corporate Banking
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**Time Type:**
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi ( .
View the "EEO is the Law ( " poster. View the EEO is the Law Supplement ( .
View the EEO Policy Statement ( .
View the Pay Transparency Posting ( is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Personal Banking Associate Trainee

Posted today
Job Viewed
Job Description
Woodbridge, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Personal & Commercial Banking
**Pay Details:**
$45,700.00 - $61,000.00 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
Department Overview:
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Job Description:
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate?for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?
In this role, a typical day may look like:
· Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
· Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
· Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
· Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
· Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
· Participate in the timely and accurate completion of business processes and procedures
· Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
· Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives
Job Requirements:
· High School diploma and/or 1+ years of relevant experience
· Investment Funds Canada (IFC) or equivalent - post-appointment within 6 months
· Post-Secondary or Undergraduate degree (in related field) preferred
· Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
· Knowledge of banking solutions and processes to advise customers
· A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
· A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
· A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
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Personal Banking Associate Trainee

Posted today
Job Viewed
Job Description
Woodbridge, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Personal & Commercial Banking
**Pay Details:**
$45,700.00 - $61,000.00 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
Department Overview:
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Job Description:
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate?for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?
In this role, a typical day may look like:
· Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
· Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
· Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
· Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
· Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
· Participate in the timely and accurate completion of business processes and procedures
· Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
· Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives
Job Requirements:
· High School diploma and/or 1+ years of relevant experience
· Investment Funds Canada (IFC) or equivalent - post-appointment within 6 months
· Post-Secondary or Undergraduate degree (in related field) preferred
· Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
· Knowledge of banking solutions and processes to advise customers
· A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
· A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
· A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.