38 Clinic Administrator jobs in Canada

**Reference No** .R2809535
**Position Title:** Head, Patient Support Services, Canada
**Department** : Specialty Care and Country Lead Canada
**Location:** North York, Toronto (Hybrid) requiring office attendance 3 days per week
**About the Job**
At Sanofi, we are driven by one purpose: **_we chase the miracles of science to improve people's lives._** Our company has undergone an incredible transformation to modernize and put science at the center of everything we do. By operating as 'One Sanofi,' we continue to take decisive action with speed and to focus on consistent execution. Today, we are at an **_inflection point_** in our transformation. We are an **_R&D-driven, AI-powered_** biopharma company committed to **_improving people's lives_** and **_delivering compelling growth._** Our ambition is fueled by a culture of high performance and belonging, underpinned by four core values: **_Aim Higher, Act for Patients, Be Bold,_** and **_Lead Together._**
Sanofi Canada includes three commercial business units dedicated to Specialty Care, Vaccines, and General Medicines with our teams situated in our state-of-the-art Vaccines manufacturing campus in northern Toronto. Together we employ approximately 2,000 people.
Sanofi's Specialty Care business unit focuses on rare diseases, rare blood disorders, neurology, immunology, and oncology. Sanofi's ambition is to leverage science and innovation to improve people's lives and be the industry leader in immunology and oncology. Its approach is shaped by a long history of developing highly specialized treatments and forging close relationships with physician and patient communities.
As Sanofi's largest Global Business Unit, representing half of the company's revenue, General Medicines provides a comprehensive portfolio of solutions for cardio-metabolic-renal conditions, including diabetes, cardiovascular diseases, and transplant care. Our portfolio features some of the most trusted medicines globally, forming the foundation of today's treatment standards. By 2030, we aim to reverse the course of chronic diseases. By combining the strength of our established medicines with the power of digital innovation and technology, we strive to transform health outcomes for millions and set new benchmarks for care.
**Position Overview**
The Head, Patient Support Services (PSS) Canada is accountable for the ensuring the continued progress of Specialty Care PSS and the integration of General Medicines PSS into one cohesive program. This individual is responsible for developing the Long-Term PSS Plan to become a best-in-class PSS, ensuring scale-up planning and PSS launch excellence for Sanofi's Specialty Care pipeline.
This individual is also responsible for PSS programs which includes the Dupixent PSP, a top 10 product in Canada, ensuring prescribed patients receive and maintain their treatment.
Our pipeline has multiple planned launches in the next 5 years, requiring us to continually evolve the PSS function, to meet the needs of our providers and patients.
The successful candidate will be required to bring innovation to Sanofi PSPs as measured through KPI assessments; The individual will also be responsible to integrate the two teams and create maximum impact.
This influential leader reports directly to the General Manager and is a member of the Sanofi Specialty Care leadership team.
The successful candidate must have proven professional experience in pharma commercial roles (Marketing/Sales) and in PSP/Vendor management. An understanding of PSP CRM requirements is a strong asset.
**Key Responsibilities**
**Strategic Leadership**
+ Develop and implement Sanofi Strategic Short- and Long-Term PSS Plan
+ Lead the development of best-in-class PSS strategies in a complex environment
+ Drive innovation and operational excellence across patient support programs
+ Ensure scale-up planning and PSS launch excellence for Sanofi's Specialty pipeline
+ Partner with global and local stakeholders to represent Canada's needs within the global PSS framework
+ Understand the changing market dynamics that present opportunities or challenges and provide recommendations across all therapeutic areas
**Operational & Financial Management**
+ Foster and develop the team, manage department budget and resources
+ Optimize PSS department costs while maintaining program quality
+ Lead vendor management and contract negotiations
+ Ensure operational excellence and compliance across all programs
+ Drive continuous process improvement and efficiency initiatives
+ Work closely with Finance partner to adhere to financial and business goals as well as overall financial management of the PSS department
+ Support PSS Leads to negotiate new contracts and renewals that regulate and enforce high performance standards among our vendor partners, and supervise the vendor RFP review and selection
**Leadership & Team Management**
+ Lead and develop a high-performing team
+ Create an inclusive and diverse culture promoting talent development
+ Provide strategic guidance and mentorship to team members
+ Ensure cross-therapeutic area PSP best practice sharing
+ Represent PSS Function on the Canadian Specialty Care Leadership Team
+ Develop a strong, cohesive team and ensure talent management for each member of the team
+ Construct an environment of learning and development to build centralized PSS capabilities, establish best practices, and evolve the talent for the future
+ Work across North America PSS as needed
**Cross-functional Collaboration**
+ Partner with local and global stakeholders across commercial, medical, and centralized functions
+ Work closely with Legal, Compliance, Medical, and PV teams to ensure that all Sanofi patient programs maintain the highest level of ethics and compliance
+ Collaborate with Finance partners on business goals and financial management
+ Represent Canada in global PSS initiatives and at key Global stakeholder meetings
+ Work collaboratively with franchise and cross-functional stakeholders (locally and globally) to develop programs and processes that will maximize efficiency and effectiveness of the PSS
**Innovation & Technology**
+ Champion technology adoption for program efficiencies
+ Oversee CRM upgrades and cloud-based analytics solutions
+ Drive digital transformation initiatives within PSS programs
+ Identify and implement innovative solutions for patient support
+ Be a technology advocate as it relates to creating program efficiencies and implementing these enhancements through the PSP partner
**Quality & Compliance**
+ Ensure sharing of best practices, audit readiness, SOP compliance, and cost effectiveness implementation across franchises/products
+ Ensure all training requirements of the program such as PV/AE, product and program are met as required by our PSP SOP for programs
+ Assess PSS analytics to identify opportunities to modify processes that improve the PSS experience throughout the customer journey
+ Accountable for partnering on the identification and implementation of strong patient program metrics or key performance indicators
**Authority Level & Decision Making**
+ Financial authority up to grade 4 DOA limit (50K)
+ Strategic decision-making authority for PSS programs
+ Team leadership and resource allocation authority
+ Vendor selection and management authority within defined limits
**Performance Indicators**
+ Achievement of strategic PSS objectives
+ Financial performance within budget constraints
+ Program quality and patient satisfaction metrics
+ Team development and engagement scores
+ Innovation implementation success rates
+ Compliance and audit readiness
**About You**
**Qualifications and Experience**
+ 10-15 years professional experience in pharma commercial roles (Marketing/Sales) with proven experience of PSP/Vendor management
+ Ability to set overall strategy short & long term - and to operationalize it through strong leadership skills
+ In-depth knowledge of the various specialty product distribution and service company business models
+ Minimum of 5 years of People management experience - Proven record of successful team leadership with increasing responsibilities
+ Demonstrated experience leading complex, sensitive, cross-functional change management initiative with global and local stakeholders (external & internal)
+ Strong strategic thinking, analytical, financial, and communication skills
+ Demonstrated ability to successfully collaborate and gain alignment with multiple internal and external stakeholders to develop, execute, and monitor programs
+ Strong ability to influence at all levels of the organization.
+ Canadian pharmaceutical experience managing / supporting patient support programs
+ Sense of urgency, passion for the role, patient focus with a results orientation
+ Experience with biologic self-injectable and/or infused products an asset.
+ Strong anticipatory and reactive problem-solving skills.
+ Bilingual (English/French) a strong asset
**Why Choose Us?**
+ Bring the miracles of science to life alongside a supportive, future-focused team.
+ Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
+ Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
+ Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs
This position is for a new vacant role that we are actively hiring for?
Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
#GD-SG ?
#LI-GZ
#LI-Remote
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video ( and check out our Diversity Equity and Inclusion actions at sanofi.com ( !
_North America Applicants Only_
The salary range for this position is:
$165,800.00 - $39,466.66
All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK ( .
La fourchette salariale pour ce poste est la suivante:
165,800.00 - 239,466.66
Toute compensation sera déterminée en fonction de l'expérience démontrée. Les employés peuvent être admissibles à participer aux programmes d'avantages sociau de l'enterprise. Des informations supplémentaires sur les avantages sont disponibles via le lien ( .
Global Terms & Conditions and Data Privacy Statement ( is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting or via our movie We are Sanofi ( an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (

Job Description

Job Description

Position: Medical Office Assistant (FT)

Responsibilities:

• Greet and check-in patients, ensuring a positive and welcoming experience.
• Answer phone calls and schedule appointments.
• Maintain electronic medical records, ensuring accuracy and confidentiality.
• Assist with insurance verification and billing processes.
• Prepare examination rooms, ensuring cleanliness and organization.
• Assist healthcare providers with administrative tasks as needed.
• Provide exceptional customer service to patients and their families.

Qualifications:

• High school diploma or equivalent required.
• Previous experience working in a medical or dental office preferred.
• Knowledge of medical terminology and procedures.
• Familiarity with electronic medical records systems (e.g., Accuro).
• Proficiency in using office equipment and phone systems.
• Strong organizational skills with attention to detail.
• Excellent communication and interpersonal skills.

Note:

• This job description is not intended to be all-inclusive.
• The employee may perform other related duties as assigned by their supervisor to meet the ongoing needs of the organization.

Job Description

Job Description

This is a medical office and we need a medical office assistant that deals with a duty for family physicians needs including answering the phone, helping patients, putting patients and the examination rooms, assistant Dr. when necessary, do computer work including test results, faxes, scans, and referrals. Experiences in family practice work would be an asset but we are ready to train The successful candidate.

Job Description

Job Description

Full-Time Medical Office Administrator – Brampton, ON

At MedSleep, skilled, dedicated, enthusiastic employees are at the heart of everything we do. We are committed to building and nurturing a great place to work, learn, and develop. We are proud of our people and our company.

We have a great career opportunity for someone looking to join a growing team of health professionals! At MedSleep, we are committed to providing the highest quality in sleep therapy services across Canada.

We provide clinical consultation, diagnostic services (sleep testing) and treatment for a wide range of sleep disorders. We are dedicated to helping our patients improve their lives through better sleep.

If you are looking for a meaningful career as a Medical Office Administrator, and are interested in joining a growing company, this may be the right opportunity for you!

Position Description:

• This position is full-time and will require someone who can work 37.5 hours per week.
  • The hours are 9:00AM to 5:00PM, Monday to Friday.
• Handling inbound and outbound calls.
• Perform administrative duties such as: handling referrals, booking patient appointments, preparing patient charts, filing, updating the EMR system and coordinating physicians' clinics.
• Help facilitate telemedicine clinics, interact with physicians and patients, and track metrics;
• Must be comfortable with hands-on patient interaction.

Skills & Qualifications:

• A minimum of 2-3+ year of professional medical administrative experience is preferred;
• Experience with Accuro is preferred;
• Excellent organizational and administrative skills with impeccable attention to detail;
• The ability to quickly learn and understand various processing in a constantly changing environment;
• An assertive, professional, and friendly interpersonal manager with strong customer service values;
• Strong written and verbal communication skills;
• Good time management skills and ability to work effectively under pressure and meet demanding deadlines;
• Ability to multi-task, assess situations and prioritize tasks accordingly;
• Good listening skills along with the ability to accept and follow direction.;

Why Join Our Team?

Looking to make an impact?  Do you love patient care? Are you a science grad looking to put your degree to use?

We are a national Canadian company that has continued to grow since its' establishment in 2004.  We believe you can reach your best self by getting proper sleep.  Which is why we are committed to providing the highest quality of sleep care.

 Why join MedSleep?

• Opportunities for career growth;
• Commitment to education - personal and professional development;
• Our positions give you DIRECT patient care. Gain patient interaction experience
• Dedicated to the growing field of the Science of Sleep;
• We value all our employees, each person counts;
• Meaningful work;
• Help shape the future of sleep!

MedSleep Offers:

• Competitive Salary.
• Comprehensive Benefits Package.
• Group RRSP Plan.
• Work-life balance.

We are a diverse organization.  Each of us is a unique individual. We’re proud to say that women represent the majority of our Senior Management team!

We love what we do and want to share that with you. Help build our legacy and future!
 

Wage starting at: $18/hour
Job Type: Full-time, Permanent
Schedule: Monday - Friday, 9 AM - 5 PM

Powered by JazzHR

GVakJdpPE1

Job Description

Job Description

Salary:

RIVER STONE NURSEPRACTITIONER CLINIC (RSNP)

Medical Office Assistant (MOA)

Website: River Ston e Nurse Practitioner Clinic - Edmonton, AB (riverstonenpclinic.ca)

Check us out: Corporate Video: River Stone Corporate (youtube.com)

Socials: riverstonewc | Instagram, Facebook | Linktree

Vision:

The RSNP Clinic supports NPs, other healthcare and administrative professionals in delivering high quality, coordinated care with the aim of enhancing the client care experience within a community care setting. As well, the RSNP Clinic ensures enhanced capacity for their care team to work in a positive, hopeful environment which provides their clients and themselves with opportunity to optimize health, quality of life, and well-being.

The RSNP Clinic is a private clinic which aims to be a leader in the provision of primary care through collaboration, innovation, and teamwork, creating healthy clients and satisfied employees.

Position Summary:

This role requires an experienced MOA looking to work to their full scope of practice and eager to assist in providing medical office administration and support with the NPs, other healthcare and administrative professionals in providing high quality client centered care .

The RSNP Clinic MOA reports to the Clinic Manager and in addition to working directly with NPs, healthcare and administrative professionals, will also be required to collaborate with other health and community providers.

Specific Skills:

• Maintaining electronic medical records, email and paper filing systems;
• Completing client specific forms, referral preparation, and letters;
• Maintaining referral procedures / documents;
• Managing day-to-day clerical issues;
• Managing day-to-day billing;
• Participating on special projects as required;
• Continually updating ones own knowledge of community services/ information that is available to the NP Clinic team and clients;
• Transcription / clerical support as needed; and
• Performing other related duties as required.

Qualifications:

• Part Time - Flexible & Adaptable
• Medical Office Administration Diploma an asset;
• Knowledge of clinical procedures and transcription an asset;
• Knowledge of EMRs (CHR) and Alberta NetCare an asset;
  
• Specialist/program referral experience an asset;
• Knowledge/experience with medical billing an asset;
• High awareness of the programs and services available in the community is an asset.

Condition of Employment:

• Security; proof of a clean criminal record is required;
• Copy of related MOA certification

Summary of Compensation Package:

• Competitive Compensation Structure
• Work/Life Balance - Flexible Scheduling
• Group Health Benefits Plan: Medical, Dental, EFAP
• In-House Employee Discount Program on Products & Services (River Stone Wellness Centre)
• Professional Development Fund
• Employee Referral Program
• Performance Feedback & Opportunity for Growth & Development

Please note: The River Stone Nurse Practitioner Clinic thanks all interested applicants in advance however only suitable candidates will be contacted for an interview.

RIVER STONE is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

RIVER STONE expressly prohibits any form of workplace discrimination or harassment based on any of the aforementioned characteristics. We are dedicated to promoting a diverse and inclusive workplace, and we welcome and encourage individuals from all backgrounds to join our team.

Job Description

Job Description

At MedSleep, skilled, dedicated, enthusiastic employees are at the heart of everything we do. We are committed to building and nurturing a great place to work, learn, and develop. We are proud of our people and our company.
 
We provide clinical consultation, diagnostic services (sleep testing) and treatment for a wide range of sleep disorders. We are dedicated to helping our patients improve their lives through better sleep. At MedSleep, we are committed to providing the highest quality in sleep therapy services across Canada.

We have a great career opportunity for someone looking to join a growing team of health professionals! If you are looking for a meaningful career as a Medical Office Administrator, and are interested in joining a growing company, this may be the right opportunity for you. MedSleep is currently recruiting for our next amazing hire as a Medical Office Assistant in the Greater Toronto Area.

Position Description:
As part of our team this position is responsible for the co-ordination of telephone and electronic referrals, scheduling of patient visits, answering telephone inquiries, assisting patients with insurance and claim approvals, and provide support to the doctors and other team members as required. We are looking for individuals who are customer focused, patient, detail oriented with the ability to set priorities and follow through on tasks within critical deadlines.

Key Responsibilities:

• Perform administrative duties such as: handling referrals, booking patient appointments, preparing patient charts, filing, answering phone, updating the EMR system and coordinating clinicians’ clinic. 
• Answer telephone inquiries from patients and others; screening calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments.
• Assist patients with their insurance pre-authorizations and claim approvals.
• Obtain patient medical histories, and insurance information as appropriate; update medical charts and enter patient data.
• Must be comfortable with hands-on patient interaction.
• Provide day-to-day staff support for our other team members as required.
• Review data on clinical activity; prepare associated reports as required.
• Creating invoices, processing payments and tracking metrics.
• Maintain the cleanliness and serviceability of equipment; arrange for maintenance and repair as needed.
• Ensure the professional appearance of the clinic. 
• Performing miscellaneous job-related duties as assigned.

Skills & Qualifications:

• A minimum of 3+ years of professional administrative experience is required;
• Experience in a healthcare setting or sleep therapy is considered an asset but is not required, training is provided.
• Working knowledge of an EMR systems is considered an asset.
• Excellent organizational and administrative skills with impeccable attention to detail.
• The ability to quickly learn and understand various processes in a changing environment.
• An assertive, professional, and friendly interpersonal skills with strong customer service values.
• Strong written and verbal communication skills;
• Good time management skills, ability to work effectively under pressure and meet demanding deadlines.
• Ability to multi-task, assess situations and prioritize tasks accordingly.

Why Join Our Team?

Looking to make an impact?  Do you love patient care? Are you a science grad looking to put your degree to use?

We are a national Canadian company that has continued to grow since its' establishment in 2004.  We believe you can reach your best self by getting proper sleep.  Which is why we are committed to providing the highest quality of sleep care.

 Why join MedSleep?

• Opportunities for career growth;
• Commitment to education - personal and professional development;
• Our positions give you DIRECT patient care. Gain patient interaction experience
• Dedicated to the growing field of the Science of Sleep;
• We value all our employees, each person counts;
• Meaningful work;
• Help shape the future of sleep!

MedSleep Offers:

• Competitive Salary.
• Comprehensive Benefits Package.
• Group RRSP Plan.
• Work-life balance.

We are a diverse organization.  Each of us is a unique individual. We’re proud to say that women represent the majority of our Senior Management team!

We love what we do and want to share that with you. Help build our legacy and future!
 

Wage starting at: $18-20/hour
Job Type: Full-time, Permanent

Powered by JazzHR

P3rSHKXGtV

Job Description

Job Description

We are seeking an experienced and organized Medical Office Manager to oversee the daily operations of our telehealth company. The ideal candidate will have strong leadership skills, an understanding of healthcare administration, and the ability to manage both staff and patient contact in a high stress environment. This role is vital in ensuring our company runs smoothly, efficiently, and in compliance with all relevant healthcare regulations.

Requirements

Roles and responsibilities:

Supervise daily operations of the office, including coordinating with the client services team and the provider services team.

Hire, train, schedule, and manage staff.

Maintain and update records, ensuring compliance with HIPAA and other privacy regulations.

Oversee billing and coding processes.

Liaise with insurance companies for credentialing enrollments and resolve billing issues.

Monitor office budgets, expenses, and financial performance; assist with payroll and vendor management.

Develop, implement, and update office policies and procedures.

Handle patient inquiries, complaints, and conflict resolution professionally.

Qualifications:

• Bachelor’s Degree
• 3+ years of experience in healthcare office settings
• Familiarity with CRM and EMR systems
• Strong organizational, time/project management, and communication skills
• Proven leadership experience

Benefits

Salary: $60,000

Equity + Bonus + Massive Growth Opportunity

Job Description

Job Description

We are seeking a Medical Office Manager to become a part of our team! You will coordinate medical and health services in our clinic.

Responsibilities:

• Respond and ensure that patient inquiries and complaints are handled in an appropriate, timely, and satisfactory manner
• Maintain and build positive relations with referring healthcare providers, hospital liaisons, and patients
• Perform patient scheduling, inter-clinic communication, registration, medical records, billing and collection, and cash posting
• Complete patient billing using EMR
• Handle telephone calls
• Data entry and processing for the physician’s and corporate accounts
• Develop, implement and maintain office policies and procedures
• Maintain office services by organizing office operations and procedures; preparing payroll if required; reviewing and approving supply requisitions if required
• Communicate with technical support for EMR
• Ensure compliance with current healthcare regulations, medical laws, and ethics
• Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement
• Other duties as assigned

Qualifications:

• Previous experience in healthcare or other medical fields
• Must be fluently bilingual in French and English both written and spoken . An understanding of other languages is an asset
• Experience in a managerial role
• Experience with TELUS PS Suite 
• Strong leadership qualities
• Strong organizational skills
• Excellent written and verbal communications skills
• Knowledge of business and accounting processes usually obtained from an Associates or Bachelors degree in Business Administration, Accounting, or Health Care Administration is an asset
• Certifications, such as the Certified Medical Secretary (CMS) designation from the Ontario Medical Secretaries Association – Health Care Associates (OMSA– HCA) or Medical Administrative Assistant Certificate are assets
• Knowledge of medical terminology or Basic Medical Terminology Certificate
• Ability to communicate effectively by telephone and in-person in an empathic and patient-centric manner
• Demonstration of good judgment with an ability to work independently in a time-efficient manner
• Computer skills, including proficiency in word processing, spreadsheet programs, appointment scheduling, QuickBooks, and ability to master practice management software
• Ability to apply discretion with confidential information
• Working knowledge of OHIP codes and billing as well as the ability to accurately bill and reconcile
• Candidates are required to be legally entitled to work in Canada to apply to this position

Assests:

• Valid Standard First Aid and CPR (Level C)
• Experience working with a culturally diverse clientele
• Ability to speak other languages is a plus

Company Description

Restore Medical Clinics is centrally located at 786 Bronson Avenue (at Carling) in Ottawa. We are an up-and-coming, fast-paced multidisciplinary medical complex.

Company Description

Restore Medical Clinics is centrally located at 786 Bronson Avenue (at Carling) in Ottawa. We are an up-and-coming, fast-paced multidisciplinary medical complex.

Job Description

Job Description

Medical office secretary for an orthopaedic surgeon in Brampton.

Full-time position.

Responsibilities include:

-answering phone

-greeting patients

-booking appointments

-booking surgeries

-assist with billing

-assist with other patient related issues/inquiries

-familiarity with Accuro EMR an asset