59 Clinical Assistant jobs in Canada

Clinical Administrative Assistant

New
Fredericton, New Brunswick Avant Respiratory

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Job Description

Job Description

At Avant Respiratory, we are committed to providing the highest quality in sleep therapy services across Canada. We have a great career opportunity for someone looking to join a growing team of health professionals!

We provide clinical consultation, diagnostic services (sleep testing) and treatment for a wide range of sleep disorders. We are dedicated to helping our patients improve their lives through better sleep.

If you are looking for a meaningful career, with lots of potential for growth this may be the right opportunity for you!

Position Description:

  • Provides day-to-day support to our patients, assist with their questions to help them get the support/care they need.
  • Provides day-to-day staff support for our Respiratory Therapists and other team members as required.
  • Obtains patient medical histories, and insurance information as appropriate; updates medical charts and enters patient data.
  • Coordinating different appointment types for the patients as well as booking and rescheduling patients follow ups.
  • Reviewing data on clinical activity; prepares associated reports as required.
  • Answers telephone inquiries from patients and others; screening calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments.
  • Assist patients with their insurance pre-authorizations and claim approvals.
  • Maintaining the cleanliness and serviceability of equipment; arranges for maintenance and repair as needed.
  • Performing miscellaneous job-related duties as assigned.

Position Qualifications:
  • A positive and supportive attitude is a must!
  • Healthcare or Client/Customer service position (1 year minimum required)
  • Strong client service skills (our patients deserve the best).
  • A team player with strong independent problem-solving skills.
  • A professional and mature demeanor, with strong communication skills.
  • Very strong organizational and multitasking skills.
  • Experience with EMR systems is an asset, but strong computer skills and adaptability to new technology are just as valuable.
  • Ready and willing to learn and upgrade your skills.
  • Experience in health care or sleep therapy is an asset but not required. Training is provided.
  • Bilingual in French and English is considered an asset.

Schedule: 8-hour shifts, Mondays to Fridays

Benefits:
  • Comprehensive Benefits Plan
  • RRSP Matching Program
  • Health Life Insurance
  • Dental and Vision
  • Excellent Work/Life Balance

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MFAhLoUNed

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Clinical Support Representative

New
Quebec, Quebec STERIS

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Position Summary
As a Clinical Support Representative at STERIS, you will assist Account Mangers by supporting Customer facing activities primarily in post-order sales support including in servicing, support of projects/installations and ORI startups within a Region. You will perform value-added services to differentiate STERIS from its competitors which includes equipment audits, EEP program utilization and/or support, and Customer in-services. You will also support the after-sale process including inventory of deliveries, post-order submittal sign-off, and in-servicing to ensure Customers have a thorough knowledge of the safe use of equipment.
This territory covers Quebec.
What you will do as a Clinical Support Representative
* Assist Account Mangers by supporting Customer facing activities including support of projects and installations within the territory.
* Possess a working knowledge of STERIS products and services (clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions.
* Understand and effectively present technical literature and how it applies to solving the Customer needs.
* Provide exceptional Customer service by providing support with initial use of equipment and services including onsite support and startup of video integration.
* Act as a liaison between Service and Sales at the time of installation.
* Play a support role in the after-sale process, including post-order submittal, OAI, planning sheet sign-off and in-servicing.
* Develop and maintain relationships with Customers in OR, ICU (all Critical care), ED, MM, Biomed, SPD, Infection Prevention, Risk Management, Nursing staff and Surgeons/Physicians.
* Maintain knowledge of each account's history, contacts, and current and long-term purchase plans for designated products.
* Identify and recognize key business opportunities and trends to appropriate team member.
* Record Customer feedback and complaint information through the proper quality processes and channels.
* Collaborate with internal counterparts in clinical areas, healthcare design team, corporate accounts, sales representatives, and home office support teams.
The Experience, Skills and Abilities Needed
Required:
* Associate's degree
* 1-2 years of successful sales or clinical hospital experience in medical device sales
* Ability to travel overnight up to ___%
* Must be able to be compliant with hospital/customer credentialing requirements
Preferred:
* Bachelor's degree
* 2 years of experience in Operating Room Integration or Medical Device Reprocessing Department
* Experience supporting functions such as Clinical Engineering or hospital IT
* Experience in B2B sales
* Experience in audio visual communications
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
* Base Salary + Incentive Compensation Program
* Company Vehicle
* Cell Phone Stipend
* Robust Sales Training Program
* 3 Weeks Paid Vacation Per Year + Corporate Holidays (based on Province)
* RRSP Matching Program
#LI-LS1
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Clinical Support Representative

New
Lévis, Quebec STERIS

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Job Description

Position Summary
As a Clinical Support Representative at STERIS, you will assist Account Mangers by supporting Customer facing activities primarily in post-order sales support including in servicing, support of projects/installations and ORI startups within a Region. You will perform value-added services to differentiate STERIS from its competitors which includes equipment audits, EEP program utilization and/or support, and Customer in-services. You will also support the after-sale process including inventory of deliveries, post-order submittal sign-off, and in-servicing to ensure Customers have a thorough knowledge of the safe use of equipment.
This territory covers Quebec.
What you will do as a Clinical Support Representative
* Assist Account Mangers by supporting Customer facing activities including support of projects and installations within the territory.
* Possess a working knowledge of STERIS products and services (clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions.
* Understand and effectively present technical literature and how it applies to solving the Customer needs.
* Provide exceptional Customer service by providing support with initial use of equipment and services including onsite support and startup of video integration.
* Act as a liaison between Service and Sales at the time of installation.
* Play a support role in the after-sale process, including post-order submittal, OAI, planning sheet sign-off and in-servicing.
* Develop and maintain relationships with Customers in OR, ICU (all Critical care), ED, MM, Biomed, SPD, Infection Prevention, Risk Management, Nursing staff and Surgeons/Physicians.
* Maintain knowledge of each account's history, contacts, and current and long-term purchase plans for designated products.
* Identify and recognize key business opportunities and trends to appropriate team member.
* Record Customer feedback and complaint information through the proper quality processes and channels.
* Collaborate with internal counterparts in clinical areas, healthcare design team, corporate accounts, sales representatives, and home office support teams.
The Experience, Skills and Abilities Needed
Required:
* Associate's degree
* 1-2 years of successful sales or clinical hospital experience in medical device sales
* Ability to travel overnight up to ___%
* Must be able to be compliant with hospital/customer credentialing requirements
Preferred:
* Bachelor's degree
* 2 years of experience in Operating Room Integration or Medical Device Reprocessing Department
* Experience supporting functions such as Clinical Engineering or hospital IT
* Experience in B2B sales
* Experience in audio visual communications
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
* Base Salary + Incentive Compensation Program
* Company Vehicle
* Cell Phone Stipend
* Robust Sales Training Program
* 3 Weeks Paid Vacation Per Year + Corporate Holidays (based on Province)
* RRSP Matching Program
#LI-LS1
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National Lead Clinical Support- Ambulatory Surgical Care

New
Toronto, Ontario Clearpoint Health Network Inc.

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Job Description

Job Description

Clearpoint Health Network is Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, provincial and regional health organizations and workers’ compensation boards. Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems. All Clearpoint employees are expected to operate using the values of the company (Respect, Quality, Compassion, and Innovation) in all aspects of their daily activities.

Reporting to the President, and partnered with the Regional Operation Directors, the National Lead, Clinical Support, is responsible for the implementation of high-quality patient care, regulatory compliance, operational efficiency, and overall business performance. This role is a key support resource to drive clinical excellence and operational efficiency to achieve organizational goals in conjunction with senior leadership.

Specific Expectations:

Operational Leadership:

  • Ensure seamless patient care and workflow efficiency in the daily clinical operations of the Ambulatory Surgical Centres.
  • Implement policies, procedures, and best practices to enhance quality outcomes and operational effectiveness that are embraced by the front line.
  • Identify process breakdown trends causing potential patient events (e.g., equipment, wrong side, case preparedness, scheduling lack of information) and mitigate risk with process improvement.
  • Collaborate with Regional Directors on facility operations, supply chain, scheduling, optimizing labour management efficiency and patient throughput and OR optimization.
  • Collaborate with Regional Directors and centre clinical leadership supply and preference card use performance and equipment/implant failures to maximize operational efficiencies and quality care.
  • Instill a “go see for yourself” clinical management culture to verify and improve processes.
  • Monitor and improve key performance indicators (KPIs) such as case volume, turnover time, RL6, safety reporting/improvements and patient satisfaction.
  • Mentor clinical leadership team in conjunction with Regional Directors on proactive management and continuous improvement.

Financial & Business Management:

  • Assist in the development and achievement of budgets, ensuring financial sustainability and profitability.
  • Collaborate with the Regional Director, CFO/finance team to optimize billing
  • Collaborate with the Regional Director to ensure cost efficiencies while meeting quality standards.

Regulatory Compliance & Quality Assurance:

  • Ensure compliance with provincial and accreditation standards.
  • Oversee risk management, infection control, and patient safety programs.
  • Collaborate with the Quality Team to improve staff clinical metrics and outcomes.
  • Instill a continuous improvement approach to care with the front-line staff.
  • Maintain culture of quality and safety.

Physician & Staff Engagement:

  • Collaborate with the Regional Directors, Chief Medical Officer and centre Medical Directors to address clinical quality and patient care initiatives.
  • Support hiring, training, and performance management of clinical staff.
  • Collaborate with Regional Directors to ensure clinical education, competency and training.
  • Establish a process to allow for cross provincial clinical assistance and process support
  • Foster a positive workplace culture that enhances employee engagement and retention.

Strategic Growth & Business Development:

  • Support innovation to improve patient experience and operational efficiency.

Skills & Competencies:

  • 10+ years of ASC clinical leadership
  • Registered Nurse and business training/education, preferred
  • Proven track record of ASC clinical operations and healthcare regulations.
  • Strong understanding of ASC clinical best processes and quality care delivery
  • Proven leadership in leading teams, finance, and collaboration with Regional operations and business development initiatives.
  • Excellent communication, problem-solving, and decision-making abilities.
  • Experience with ASC software systems (EHR, scheduling, billing platforms).
  • Strong understanding of accounting, education and quality systems and processes.
  • Ability to travel 25% throughout Canada at our ASC locations

KPIs and Measures of Success:

  • All centres remain accredited by the appropriate regulatory body
  • Enhance RL6 reporting to identify “good catches” and reduce major incidents
  • Disciplined implementation of policies, procedures and best processes identified by the clinical team
  • Development of a strong team of nurse leaders within the company and centres
  • Increased efficiency in labour and supplies management
  • Clinical development and training of new services, in conjunction with the Regional Director

Clearpoint Health Network will only contact those candidates being considered for an interview. We sincerely appreciate your interest in this opportunity and thank you for your application. By submitting your resume, you agree to Clearpoint Health Network sharing your information with representatives of the organization responsible for the hiring process. Clearpoint Health Network will keep your resume on file and protect your personal information in accordance with governing privacy legislation.

Accommodation is available upon request for candidates taking part in all aspects of the selection process.

For accommodation requests during the hiring process, please contact for further information.

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Patient Care Coordinator

New
Kingston, New Brunswick MedSleep Inc.

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Job Description

Patient Care Coordinator - Kingston, ON

At MedSleep, skilled, dedicated, enthusiastic employees are at the heart of everything we do. We are committed to building and nurturing a great place to work, learn, and develop. We are proud of our people and our company.

We have a great career opportunity for someone looking to join a growing team of health professionals! At MedSleep, we are committed to providing the highest quality in sleep therapy services across Canada.

We provide clinical consultation, diagnostic services (sleep testing) and treatment for a wide range of sleep disorders. We are dedicated to helping our patients improve their lives through better sleep.

If you are looking for a meaningful career as a Patient Care Coordinator, and are interested in joining a growing company, this may be the right opportunity for you!

Position Description:
  • This position is full-time and will require someone who can work 37.5 hours per week
  • Perform administrative duties such as: managing follow up tasks, contacting patients to facilitate next steps in their care and updating the EMR system;
Skills & Qualifications:
  • A minimum of 1+ year of professional administrative experience is required;
  • Knowledge of sleep medicine and CPAP therapy would be preferred;
  • Excellent organizational and administrative skills with impeccable attention to detail;
  • The ability to quickly learn and understand processes;
  • Must have excellent verbal communication skills.
  • Good time management skills and ability to work effectively under pressure and meet demanding deadlines;
  • Ability to multi-task, assess situations and prioritize tasks accordingly;
  • Good listening skills along with the ability to accept and follow direction;
  • Experience with Accuro EMR software is a strong asset.

Why Join Our Team?

Looking to make an impact?  Do you love patient care? Are you a science grad looking to put your degree to use?

We are a national Canadian company that has continued to grow since its' establishment in 2004.  We believe you can reach your best self by getting proper sleep.  Which is why we are committed to providing the highest quality of sleep care.

 Why join MedSleep?

  • Opportunities for career growth;
  • Commitment to education - personal and professional development;
  • Dedicated to the growing field of the Science of Sleep;
  • We value all our employees, each person counts;
  • Meaningful work;
  • Help shape the future of sleep!

Still not convinced, here is what our employees have to say:

  • They look forward to coming into work
  • They feel they contribute to the success of the company
  • They are proud to work at MedSleep

We are a diverse organization.  Each of us is a unique individual. We’re proud to say that women represent the majority of our Senior Management team!

We love what we do and want to share that with you. Help build our legacy and future!
 

Wage starting at: $18-20/hour
Job Type: Full-time, Permanent
Location: Kingston, ON
Schedule: Monday - Friday, 8:30 AM - 5 PM

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Dla3mvbmLo

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Patient Care Coordinator

New
Winnipeg, Manitoba Winnipeg Surgery Centre Inc.

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Job Description

Job Description

Clearpoint Health Network (CHN) is one of Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems

Maples Surgical Centre, a division of Clearpoint Health Network, located in Winnipeg, Manitoba, is recruiting for the Patient Care Coordinator

Position Type: Full Time , Permanent

Schedule: Monday – Friday Occasional weekend work

Start Time: 6:00 AM (non-negotiable due to early operational needs)

Position Summary Position:

We are seeking a highly organized and detail-oriented Patient Care Coordinator to support the Director of Operations at our surgical facility. This key full-time role plays a vital part in ensuring smooth day-to-day operations, delivering exceptional customer service, and reflecting our core values of Compassion, Quality, Innovation, and Respect. The ideal candidate will have strong communication skills and a background in customer service, preferably in a healthcare setting. While the schedule is primarily within regular business hours, there may be times when communication with patients and clinical staff is required outside of those hours.

Key Responsibilities:

  • Open the facility promptly at 6:00 AM to ensure smooth operations.
  • Manage patient check-ins, inquiries, referrals, and confidential information throughout the patient journey.
  • Coordinate patient screenings and ensure pre-op assessments are complete.
  • Collaborate with the Nurse Manager/Director to manage scheduling, data entry, and patient flow via EMR.
  • Foster team engagement and prioritize tasks efficiently in a fast-paced environment.
  • Handle reporting, requisitions, scanning, and chart management, including lab tests.
  • Back up Patient Care Coordinator in scheduling and coordinating with clinical teams.
  • Assist with managing staff absences and schedule adjustments.
  • Support management meetings and the Health & Safety Committee.
  • Occasionally communicate with patients and clinical staff outside regular hours.

Qualifications :

  • High school diploma or equivalent preferred.
  • Strong interpersonal, verbal and written communication, time-management and organizational skills.
  • Working knowledge of MS Office Suite.
  • Experience with scheduling systems and EMR is an asset.
  • Experience in medical office and some knowledge of medical terminology and surgical care delivery is an asset.
  • Ability to work independently and collaboratively.
  • Patient-focused with a proactive, problem-solving approach.
  • Proof of full immunizations
  • Physical ability to perform job duties.

Benefits

We believe in rewarding your contributions with more than just a pay cheque. As part of our team, you’ll receive a comprehensive compensation and benefits package designed to support your financial security, well-being, and career growth.

Compensation & Recognition

  • Competitive wage
  • Parking onsite
  • Employer-matched RRSP up to 3%

Health, Dental & Wellness

  • Employer-paid extended health, drug, dental, massage therapy and vision coverage for yourself & eligible dependents
  • $500 annual health care spending account
  • Annual paid vacation days and personal days
  • Life insurance coverage for self and dependents

Growth & Culture

  • A supportive and collaborative team environment
  • Ongoing training and professional development opportunities

Clearpoint Health Network Inc is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact for further information.

Clearpoint Health Network will only contact those candidates being considered for an interview. We sincerely appreciate your interest in this opportunity and thank you for your application. By submitting your resume, you agree to Clearpoint Health Network sharing your information with representatives of the organization responsible for the hiring process. Clearpoint Health Network will keep your resume on file and protect your personal information in accordance with governing privacy legislation.

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Patient Care Coordinator

New
Fort McMurray, Alberta Peak Dental Group

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Job Description

Job Description

Duties:

  • The patient care coordinator is responsible for booking patient appointments and facilitating an excellent custom service experience.
  • You will be answering phones, booking appointments, confirming appointments, answering and responding to any leads through web marketing platforms or any new patient referral inquiries, poke calls, RecallMax follow-ups, and pre-determinations; as well as acquiring and presenting a break-down of benefits and the cost of treatment to patients.


Qualifications:

  • You must have a minimum 3 years experience in sales and service.

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Patient Care Representative

New
Burlington, Ontario CVOS Oral Surgery

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Job Description

Job Description

Salary: $24.15/hr

CVOS Oral Surgery is looking for experienced Patient Care Representatives/Dental Receptionists who are committed to providing the best experience to patients.


We offer a positive, co-operative environment where teamwork is key. Unlike other dental offices, we are not open evenings or weekends which allows for a more balanced work life.


This is a full timeposition that will be guaranteed 30 hours per week, but averages 40+ hours. You will be required to work in our clinics throughout Halton and Mississauga, so if you don't mind travelling and are looking for a new opportunity, we want to hear from you.


NO AGENCIES PLEASE


We encourage people from all backgrounds to apply to our positions.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Please inform us if you require accommodations during the interview process


CVOS is a unionized workplace with the UFCW

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