6 Clinical Liaison jobs in Canada
Clinical Trial Liaison - East Coast
ICON Clinical Research
Posted 6 days ago
Job Viewed
Job Description
The Clinical Trial Liaison (CTL) role is designed to transform the clinical research site experience by making the customer experience a priority. This strategic role serves as a critical interface between the organization and clinical research sites, focusing on therapeutic area networking, site outreach, education, specialized training, and enrollment acceleration. Reporting to the Director, GCO, Patient and Site Engagement, the CTL must have a strong understanding of clinical research and regional regulatory requirements, while also providing leadership and operational expertise across multiple therapeutic areas.
**What you will be doing:**
+ Serve as a professional, competent representative in direct interaction with clinical trial investigators, academic institutions, and therapeutic area networks related to studies in feasibility and site selection, and conduct routine visits during the life of a study
+ Identify new sites for consideration, conducting therapeutic area network and site outreach and influence culture about clinical research. Include focus on diverse investigators in underrepresented communities.
+ Identify opportunities for process improvements to achieve better results in study execution and feedback information to the functions and study teams
+ Decision maker in country/site selection activities, representing regional insight and interests in collaboration with Medical Affairs, including new sites and new regions
+ Participation in Clinical Trial Allocation Committee meetings
+ Understand the scientific aspects of a protocol that will help with site engagement, indication investigation, determining the key eligibility criteria for trail subjects ensuring trial success at participating sites
+ Support site training through discussions of the investigational product and provide the rational for study design and key eligibility criteria in collaboration with Clinical Development
+ Conduct specialized trainings
+ Can provide additional support to prioritized programs as needed
+ Define, monitor and report Key Performance Indicators (KPIs) for site performance
+ Stay abreast of regulations and industry trends and proactively prepare to maintain compliance
+ Leverage understanding of local regulations and trial implementation pathways to ensure streamlined site start-up
+ May take on a Disease Area Lead role to streamline communication between project teams and CTLs
+ Provide input into the development of feasibility questionnaires
+ Develop and manage relationships with external site and therapeutic area networks
+ Travel may be required up to 50% of time.
**You are:**
+ Bachelor's degree in relevant discipline
+ Typically requires 7 years of experience in Clinical Development or the equivalent combination of education and experience
+ Experience as a Clinical Trial Liaison or a similar role
+ Proven track record of managing long-term professional relationships (e.g. Clinical sites)
+ Must have good working knowledge of ICH, FDA, EU-CTR, IRB/IEC and other applicable regulations/guidelines and experience with Clinical Site start-up documents
**What ICON can offer you:**
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
+ Various annual leave entitlements
+ A range of health insurance offerings to suit you and your family's needs
+ Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
+ Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being
+ Life assurance
+ Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others
Visit our careers website to read more about the benefits of working at ICON: ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
**What you will be doing:**
+ Serve as a professional, competent representative in direct interaction with clinical trial investigators, academic institutions, and therapeutic area networks related to studies in feasibility and site selection, and conduct routine visits during the life of a study
+ Identify new sites for consideration, conducting therapeutic area network and site outreach and influence culture about clinical research. Include focus on diverse investigators in underrepresented communities.
+ Identify opportunities for process improvements to achieve better results in study execution and feedback information to the functions and study teams
+ Decision maker in country/site selection activities, representing regional insight and interests in collaboration with Medical Affairs, including new sites and new regions
+ Participation in Clinical Trial Allocation Committee meetings
+ Understand the scientific aspects of a protocol that will help with site engagement, indication investigation, determining the key eligibility criteria for trail subjects ensuring trial success at participating sites
+ Support site training through discussions of the investigational product and provide the rational for study design and key eligibility criteria in collaboration with Clinical Development
+ Conduct specialized trainings
+ Can provide additional support to prioritized programs as needed
+ Define, monitor and report Key Performance Indicators (KPIs) for site performance
+ Stay abreast of regulations and industry trends and proactively prepare to maintain compliance
+ Leverage understanding of local regulations and trial implementation pathways to ensure streamlined site start-up
+ May take on a Disease Area Lead role to streamline communication between project teams and CTLs
+ Provide input into the development of feasibility questionnaires
+ Develop and manage relationships with external site and therapeutic area networks
+ Travel may be required up to 50% of time.
**You are:**
+ Bachelor's degree in relevant discipline
+ Typically requires 7 years of experience in Clinical Development or the equivalent combination of education and experience
+ Experience as a Clinical Trial Liaison or a similar role
+ Proven track record of managing long-term professional relationships (e.g. Clinical sites)
+ Must have good working knowledge of ICH, FDA, EU-CTR, IRB/IEC and other applicable regulations/guidelines and experience with Clinical Site start-up documents
**What ICON can offer you:**
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
+ Various annual leave entitlements
+ A range of health insurance offerings to suit you and your family's needs
+ Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
+ Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being
+ Life assurance
+ Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others
Visit our careers website to read more about the benefits of working at ICON: ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
This advertiser has chosen not to accept applicants from your region.
0
Clinical Budgets and Contracts Liaison
Burlington, Ontario
System One
Posted 6 days ago
Job Viewed
Job Description
Job Title: Clinical Contracts and Budgets Manager
Location: Burlington, Ontario
Type: Contract - 12 MONTH renewable no tenure limit
Contractor Work Model: Hybrid
Hours: 50% on site monthly flexibility in schedule, NO FLEX IN MONTHLY PERCENTAGE
Joule is currently looking to hire an individual with a strong background in Clinical Research Site Contracts and Budgets. You must have a minimum of 3 years of experience negotiating contracts.
Job Description:
+ Develop budgets for clinical trials according to protocol requirements
+ Forecast trial budgets , in line with corporate timelines
+ Analyze CTMS budget reports to reconcile issues and ensure accuracy of data
+ Develop investigator/institution contracts, consultant agreements and other contractual agreements as required
+ Negotiate with investigators, institutions and associated representatives to complete and finalize contracts
+ Liaise with the legal counsel as required to resolve contract issues, in order to execute a legally sound contract
+ Ensure accurate and timely payments are made to investigative sites and clinical study vendors
+ Develop payment schedule and track payment actuals
+ Reconcile monthly payments with finance and global databases
+ Manage the financial aspects of all clinical study contracts and budgets by expert knowledge of CTMS Grant Tracking system
+ Participate in clinical trial working group meetings
+ Contribute t o innovation by participating on local task forces and committees
+ Assist in development of consistent processes to streamline and improve productivity
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Ref: #568-Clinical
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Location: Burlington, Ontario
Type: Contract - 12 MONTH renewable no tenure limit
Contractor Work Model: Hybrid
Hours: 50% on site monthly flexibility in schedule, NO FLEX IN MONTHLY PERCENTAGE
Joule is currently looking to hire an individual with a strong background in Clinical Research Site Contracts and Budgets. You must have a minimum of 3 years of experience negotiating contracts.
Job Description:
+ Develop budgets for clinical trials according to protocol requirements
+ Forecast trial budgets , in line with corporate timelines
+ Analyze CTMS budget reports to reconcile issues and ensure accuracy of data
+ Develop investigator/institution contracts, consultant agreements and other contractual agreements as required
+ Negotiate with investigators, institutions and associated representatives to complete and finalize contracts
+ Liaise with the legal counsel as required to resolve contract issues, in order to execute a legally sound contract
+ Ensure accurate and timely payments are made to investigative sites and clinical study vendors
+ Develop payment schedule and track payment actuals
+ Reconcile monthly payments with finance and global databases
+ Manage the financial aspects of all clinical study contracts and budgets by expert knowledge of CTMS Grant Tracking system
+ Participate in clinical trial working group meetings
+ Contribute t o innovation by participating on local task forces and committees
+ Assist in development of consistent processes to streamline and improve productivity
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Ref: #568-Clinical
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
This advertiser has chosen not to accept applicants from your region.
1
Patient Access Representative Lead - Quality & Coordination Local
Abbotsford, British Columbia
PeaceHealth
Posted 6 days ago
Job Viewed
Job Description
**Description**
PeaceHealth is seeking a **Patient Access Representative Lead - Quality & Coordination Local for a Full Time, 1.00 FTE, Day position.**
The salary range for this job opening at PeaceHealth is $23.73 - $32.03.
The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
**Job Summary**
Assists in coordinating some or all of the following activities: scheduling; insurance verification and pre-certification; billing concerns and co-pay collections. Acts as a clinical liaison with physician practices interacting with pre-visit services. Responsible for coordinating the day-to-day functions for assigned area. Assists with ensuring that departmental goals are achieved, timelines met and service excellence provided in all aspects of work. Subject matter expert.
**Details of the Position:**
+ Assigns work; plans and manages priorities; provides technical assistance; oversees staff schedules; monitors quality of work; monitors team projects; mentors staff; provides constructive feedback; oversees staff training; ensures quality improvement; ensures compliance with policies; provides leadership feedback on staff performance, and assists with goal setting for the team.
+ Pre-registers patients with accurate patient demographic and financial data. May register patients using a mobile cart that is taken into patient room or other areas.
+ Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
+ Serves as a resource for questions including compliance and complaints, and trouble-shooting patient billing and staff issues
+ Assists with departmental coverage as needed.
+ May transport patients utilizing escort or wheeled transport equipment.
+ Performs other duties as assigned.
**What you bring:**
+ High School Diploma preferred or equivalent.
+ Minimum of 1 year Required: Patient Access Rep experience.
+ Preferred: Previous leadership experience.
**Skills**
+ Demonstrated knowledge of Medical Terminology and CPT/ICD coding (Required)
+ Knowledge of insurance process and regulations (Required)
+ Proficient in using Microsoft Office applications, including Word, Excel and Outlook. (Preferred)
+ Must be able to manage conflict effectively and professionally. (Required)
+ Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required)
+ Good customer service skills and good interpersonal skills. (Required)
**Department / Location Specific Notes**
PHMG Communities Only:
+ Strong background in customer service and/or in a lead role may be considered in lieu of Patient Access Rep experience.
PHMG Clinics - NW:
+ Performs the job functions of Surgery Scheduler as part of the PAR Lead role
**Working Conditions**
+ Consistently operates computer and other office equipment.
+ Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
+ Sedentary work.
+ Predominantly operates in an office environment.
+ Ability to communicate and exchange accurate information.
+ The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
For additional information or questions, please email Jen Worthington at or call .
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility ( .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
REQNUMBER: 115044
PeaceHealth is seeking a **Patient Access Representative Lead - Quality & Coordination Local for a Full Time, 1.00 FTE, Day position.**
The salary range for this job opening at PeaceHealth is $23.73 - $32.03.
The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
**Job Summary**
Assists in coordinating some or all of the following activities: scheduling; insurance verification and pre-certification; billing concerns and co-pay collections. Acts as a clinical liaison with physician practices interacting with pre-visit services. Responsible for coordinating the day-to-day functions for assigned area. Assists with ensuring that departmental goals are achieved, timelines met and service excellence provided in all aspects of work. Subject matter expert.
**Details of the Position:**
+ Assigns work; plans and manages priorities; provides technical assistance; oversees staff schedules; monitors quality of work; monitors team projects; mentors staff; provides constructive feedback; oversees staff training; ensures quality improvement; ensures compliance with policies; provides leadership feedback on staff performance, and assists with goal setting for the team.
+ Pre-registers patients with accurate patient demographic and financial data. May register patients using a mobile cart that is taken into patient room or other areas.
+ Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
+ Serves as a resource for questions including compliance and complaints, and trouble-shooting patient billing and staff issues
+ Assists with departmental coverage as needed.
+ May transport patients utilizing escort or wheeled transport equipment.
+ Performs other duties as assigned.
**What you bring:**
+ High School Diploma preferred or equivalent.
+ Minimum of 1 year Required: Patient Access Rep experience.
+ Preferred: Previous leadership experience.
**Skills**
+ Demonstrated knowledge of Medical Terminology and CPT/ICD coding (Required)
+ Knowledge of insurance process and regulations (Required)
+ Proficient in using Microsoft Office applications, including Word, Excel and Outlook. (Preferred)
+ Must be able to manage conflict effectively and professionally. (Required)
+ Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required)
+ Good customer service skills and good interpersonal skills. (Required)
**Department / Location Specific Notes**
PHMG Communities Only:
+ Strong background in customer service and/or in a lead role may be considered in lieu of Patient Access Rep experience.
PHMG Clinics - NW:
+ Performs the job functions of Surgery Scheduler as part of the PAR Lead role
**Working Conditions**
+ Consistently operates computer and other office equipment.
+ Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
+ Sedentary work.
+ Predominantly operates in an office environment.
+ Ability to communicate and exchange accurate information.
+ The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
For additional information or questions, please email Jen Worthington at or call .
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility ( .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
REQNUMBER: 115044
This advertiser has chosen not to accept applicants from your region.
2
Patient Access Representative Lead - Quality & Coordination Local
Vancouver, British Columbia
PeaceHealth
Posted 6 days ago
Job Viewed
Job Description
**Description**
PeaceHealth is seeking a **Patient Access Representative Lead - Quality & Coordination Local for a Full Time, 1.00 FTE, Day position.**
The salary range for this job opening at PeaceHealth is $23.73 - $32.03.
The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
**Job Summary**
Assists in coordinating some or all of the following activities: scheduling; insurance verification and pre-certification; billing concerns and co-pay collections. Acts as a clinical liaison with physician practices interacting with pre-visit services. Responsible for coordinating the day-to-day functions for assigned area. Assists with ensuring that departmental goals are achieved, timelines met and service excellence provided in all aspects of work. Subject matter expert.
**Details of the Position:**
+ Assigns work; plans and manages priorities; provides technical assistance; oversees staff schedules; monitors quality of work; monitors team projects; mentors staff; provides constructive feedback; oversees staff training; ensures quality improvement; ensures compliance with policies; provides leadership feedback on staff performance, and assists with goal setting for the team.
+ Pre-registers patients with accurate patient demographic and financial data. May register patients using a mobile cart that is taken into patient room or other areas.
+ Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
+ Serves as a resource for questions including compliance and complaints, and trouble-shooting patient billing and staff issues
+ Assists with departmental coverage as needed.
+ May transport patients utilizing escort or wheeled transport equipment.
+ Performs other duties as assigned.
**What you bring:**
+ High School Diploma preferred or equivalent.
+ Minimum of 1 year Required: Patient Access Rep experience.
+ Preferred: Previous leadership experience.
**Skills**
+ Demonstrated knowledge of Medical Terminology and CPT/ICD coding (Required)
+ Knowledge of insurance process and regulations (Required)
+ Proficient in using Microsoft Office applications, including Word, Excel and Outlook. (Preferred)
+ Must be able to manage conflict effectively and professionally. (Required)
+ Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required)
+ Good customer service skills and good interpersonal skills. (Required)
**Department / Location Specific Notes**
PHMG Communities Only:
+ Strong background in customer service and/or in a lead role may be considered in lieu of Patient Access Rep experience.
PHMG Clinics - NW:
+ Performs the job functions of Surgery Scheduler as part of the PAR Lead role
**Working Conditions**
+ Consistently operates computer and other office equipment.
+ Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
+ Sedentary work.
+ Predominantly operates in an office environment.
+ Ability to communicate and exchange accurate information.
+ The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
For additional information or questions, please email Jen Worthington at or call .
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility ( .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
REQNUMBER: 115044
PeaceHealth is seeking a **Patient Access Representative Lead - Quality & Coordination Local for a Full Time, 1.00 FTE, Day position.**
The salary range for this job opening at PeaceHealth is $23.73 - $32.03.
The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
**Job Summary**
Assists in coordinating some or all of the following activities: scheduling; insurance verification and pre-certification; billing concerns and co-pay collections. Acts as a clinical liaison with physician practices interacting with pre-visit services. Responsible for coordinating the day-to-day functions for assigned area. Assists with ensuring that departmental goals are achieved, timelines met and service excellence provided in all aspects of work. Subject matter expert.
**Details of the Position:**
+ Assigns work; plans and manages priorities; provides technical assistance; oversees staff schedules; monitors quality of work; monitors team projects; mentors staff; provides constructive feedback; oversees staff training; ensures quality improvement; ensures compliance with policies; provides leadership feedback on staff performance, and assists with goal setting for the team.
+ Pre-registers patients with accurate patient demographic and financial data. May register patients using a mobile cart that is taken into patient room or other areas.
+ Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
+ Serves as a resource for questions including compliance and complaints, and trouble-shooting patient billing and staff issues
+ Assists with departmental coverage as needed.
+ May transport patients utilizing escort or wheeled transport equipment.
+ Performs other duties as assigned.
**What you bring:**
+ High School Diploma preferred or equivalent.
+ Minimum of 1 year Required: Patient Access Rep experience.
+ Preferred: Previous leadership experience.
**Skills**
+ Demonstrated knowledge of Medical Terminology and CPT/ICD coding (Required)
+ Knowledge of insurance process and regulations (Required)
+ Proficient in using Microsoft Office applications, including Word, Excel and Outlook. (Preferred)
+ Must be able to manage conflict effectively and professionally. (Required)
+ Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required)
+ Good customer service skills and good interpersonal skills. (Required)
**Department / Location Specific Notes**
PHMG Communities Only:
+ Strong background in customer service and/or in a lead role may be considered in lieu of Patient Access Rep experience.
PHMG Clinics - NW:
+ Performs the job functions of Surgery Scheduler as part of the PAR Lead role
**Working Conditions**
+ Consistently operates computer and other office equipment.
+ Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
+ Sedentary work.
+ Predominantly operates in an office environment.
+ Ability to communicate and exchange accurate information.
+ The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
For additional information or questions, please email Jen Worthington at or call .
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility ( .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
REQNUMBER: 115044
This advertiser has chosen not to accept applicants from your region.
3
Patient Access Representative Lead - Quality & Coordination Local
Surrey, British Columbia
PeaceHealth
Posted 6 days ago
Job Viewed
Job Description
**Description**
PeaceHealth is seeking a **Patient Access Representative Lead - Quality & Coordination Local for a Full Time, 1.00 FTE, Day position.**
The salary range for this job opening at PeaceHealth is $23.73 - $32.03.
The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
**Job Summary**
Assists in coordinating some or all of the following activities: scheduling; insurance verification and pre-certification; billing concerns and co-pay collections. Acts as a clinical liaison with physician practices interacting with pre-visit services. Responsible for coordinating the day-to-day functions for assigned area. Assists with ensuring that departmental goals are achieved, timelines met and service excellence provided in all aspects of work. Subject matter expert.
**Details of the Position:**
+ Assigns work; plans and manages priorities; provides technical assistance; oversees staff schedules; monitors quality of work; monitors team projects; mentors staff; provides constructive feedback; oversees staff training; ensures quality improvement; ensures compliance with policies; provides leadership feedback on staff performance, and assists with goal setting for the team.
+ Pre-registers patients with accurate patient demographic and financial data. May register patients using a mobile cart that is taken into patient room or other areas.
+ Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
+ Serves as a resource for questions including compliance and complaints, and trouble-shooting patient billing and staff issues
+ Assists with departmental coverage as needed.
+ May transport patients utilizing escort or wheeled transport equipment.
+ Performs other duties as assigned.
**What you bring:**
+ High School Diploma preferred or equivalent.
+ Minimum of 1 year Required: Patient Access Rep experience.
+ Preferred: Previous leadership experience.
**Skills**
+ Demonstrated knowledge of Medical Terminology and CPT/ICD coding (Required)
+ Knowledge of insurance process and regulations (Required)
+ Proficient in using Microsoft Office applications, including Word, Excel and Outlook. (Preferred)
+ Must be able to manage conflict effectively and professionally. (Required)
+ Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required)
+ Good customer service skills and good interpersonal skills. (Required)
**Department / Location Specific Notes**
PHMG Communities Only:
+ Strong background in customer service and/or in a lead role may be considered in lieu of Patient Access Rep experience.
PHMG Clinics - NW:
+ Performs the job functions of Surgery Scheduler as part of the PAR Lead role
**Working Conditions**
+ Consistently operates computer and other office equipment.
+ Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
+ Sedentary work.
+ Predominantly operates in an office environment.
+ Ability to communicate and exchange accurate information.
+ The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
For additional information or questions, please email Jen Worthington at or call .
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility ( .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
REQNUMBER: 115044
PeaceHealth is seeking a **Patient Access Representative Lead - Quality & Coordination Local for a Full Time, 1.00 FTE, Day position.**
The salary range for this job opening at PeaceHealth is $23.73 - $32.03.
The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
**Job Summary**
Assists in coordinating some or all of the following activities: scheduling; insurance verification and pre-certification; billing concerns and co-pay collections. Acts as a clinical liaison with physician practices interacting with pre-visit services. Responsible for coordinating the day-to-day functions for assigned area. Assists with ensuring that departmental goals are achieved, timelines met and service excellence provided in all aspects of work. Subject matter expert.
**Details of the Position:**
+ Assigns work; plans and manages priorities; provides technical assistance; oversees staff schedules; monitors quality of work; monitors team projects; mentors staff; provides constructive feedback; oversees staff training; ensures quality improvement; ensures compliance with policies; provides leadership feedback on staff performance, and assists with goal setting for the team.
+ Pre-registers patients with accurate patient demographic and financial data. May register patients using a mobile cart that is taken into patient room or other areas.
+ Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
+ Serves as a resource for questions including compliance and complaints, and trouble-shooting patient billing and staff issues
+ Assists with departmental coverage as needed.
+ May transport patients utilizing escort or wheeled transport equipment.
+ Performs other duties as assigned.
**What you bring:**
+ High School Diploma preferred or equivalent.
+ Minimum of 1 year Required: Patient Access Rep experience.
+ Preferred: Previous leadership experience.
**Skills**
+ Demonstrated knowledge of Medical Terminology and CPT/ICD coding (Required)
+ Knowledge of insurance process and regulations (Required)
+ Proficient in using Microsoft Office applications, including Word, Excel and Outlook. (Preferred)
+ Must be able to manage conflict effectively and professionally. (Required)
+ Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required)
+ Good customer service skills and good interpersonal skills. (Required)
**Department / Location Specific Notes**
PHMG Communities Only:
+ Strong background in customer service and/or in a lead role may be considered in lieu of Patient Access Rep experience.
PHMG Clinics - NW:
+ Performs the job functions of Surgery Scheduler as part of the PAR Lead role
**Working Conditions**
+ Consistently operates computer and other office equipment.
+ Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
+ Sedentary work.
+ Predominantly operates in an office environment.
+ Ability to communicate and exchange accurate information.
+ The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
For additional information or questions, please email Jen Worthington at or call .
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility ( .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
REQNUMBER: 115044
This advertiser has chosen not to accept applicants from your region.
4
Patient Access Representative Lead - Quality & Coordination Local
Victoria, British Columbia
PeaceHealth
Posted 6 days ago
Job Viewed
Job Description
**Description**
PeaceHealth is seeking a **Patient Access Representative Lead - Quality & Coordination Local for a Full Time, 1.00 FTE, Day position.**
The salary range for this job opening at PeaceHealth is $23.73 - $32.03.
The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
**Job Summary**
Assists in coordinating some or all of the following activities: scheduling; insurance verification and pre-certification; billing concerns and co-pay collections. Acts as a clinical liaison with physician practices interacting with pre-visit services. Responsible for coordinating the day-to-day functions for assigned area. Assists with ensuring that departmental goals are achieved, timelines met and service excellence provided in all aspects of work. Subject matter expert.
**Details of the Position:**
+ Assigns work; plans and manages priorities; provides technical assistance; oversees staff schedules; monitors quality of work; monitors team projects; mentors staff; provides constructive feedback; oversees staff training; ensures quality improvement; ensures compliance with policies; provides leadership feedback on staff performance, and assists with goal setting for the team.
+ Pre-registers patients with accurate patient demographic and financial data. May register patients using a mobile cart that is taken into patient room or other areas.
+ Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
+ Serves as a resource for questions including compliance and complaints, and trouble-shooting patient billing and staff issues
+ Assists with departmental coverage as needed.
+ May transport patients utilizing escort or wheeled transport equipment.
+ Performs other duties as assigned.
**What you bring:**
+ High School Diploma preferred or equivalent.
+ Minimum of 1 year Required: Patient Access Rep experience.
+ Preferred: Previous leadership experience.
**Skills**
+ Demonstrated knowledge of Medical Terminology and CPT/ICD coding (Required)
+ Knowledge of insurance process and regulations (Required)
+ Proficient in using Microsoft Office applications, including Word, Excel and Outlook. (Preferred)
+ Must be able to manage conflict effectively and professionally. (Required)
+ Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required)
+ Good customer service skills and good interpersonal skills. (Required)
**Department / Location Specific Notes**
PHMG Communities Only:
+ Strong background in customer service and/or in a lead role may be considered in lieu of Patient Access Rep experience.
PHMG Clinics - NW:
+ Performs the job functions of Surgery Scheduler as part of the PAR Lead role
**Working Conditions**
+ Consistently operates computer and other office equipment.
+ Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
+ Sedentary work.
+ Predominantly operates in an office environment.
+ Ability to communicate and exchange accurate information.
+ The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
For additional information or questions, please email Jen Worthington at or call .
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility ( .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
REQNUMBER: 115044
PeaceHealth is seeking a **Patient Access Representative Lead - Quality & Coordination Local for a Full Time, 1.00 FTE, Day position.**
The salary range for this job opening at PeaceHealth is $23.73 - $32.03.
The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
**Job Summary**
Assists in coordinating some or all of the following activities: scheduling; insurance verification and pre-certification; billing concerns and co-pay collections. Acts as a clinical liaison with physician practices interacting with pre-visit services. Responsible for coordinating the day-to-day functions for assigned area. Assists with ensuring that departmental goals are achieved, timelines met and service excellence provided in all aspects of work. Subject matter expert.
**Details of the Position:**
+ Assigns work; plans and manages priorities; provides technical assistance; oversees staff schedules; monitors quality of work; monitors team projects; mentors staff; provides constructive feedback; oversees staff training; ensures quality improvement; ensures compliance with policies; provides leadership feedback on staff performance, and assists with goal setting for the team.
+ Pre-registers patients with accurate patient demographic and financial data. May register patients using a mobile cart that is taken into patient room or other areas.
+ Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
+ Serves as a resource for questions including compliance and complaints, and trouble-shooting patient billing and staff issues
+ Assists with departmental coverage as needed.
+ May transport patients utilizing escort or wheeled transport equipment.
+ Performs other duties as assigned.
**What you bring:**
+ High School Diploma preferred or equivalent.
+ Minimum of 1 year Required: Patient Access Rep experience.
+ Preferred: Previous leadership experience.
**Skills**
+ Demonstrated knowledge of Medical Terminology and CPT/ICD coding (Required)
+ Knowledge of insurance process and regulations (Required)
+ Proficient in using Microsoft Office applications, including Word, Excel and Outlook. (Preferred)
+ Must be able to manage conflict effectively and professionally. (Required)
+ Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required)
+ Good customer service skills and good interpersonal skills. (Required)
**Department / Location Specific Notes**
PHMG Communities Only:
+ Strong background in customer service and/or in a lead role may be considered in lieu of Patient Access Rep experience.
PHMG Clinics - NW:
+ Performs the job functions of Surgery Scheduler as part of the PAR Lead role
**Working Conditions**
+ Consistently operates computer and other office equipment.
+ Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
+ Sedentary work.
+ Predominantly operates in an office environment.
+ Ability to communicate and exchange accurate information.
+ The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
For additional information or questions, please email Jen Worthington at or call .
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility ( .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
REQNUMBER: 115044
This advertiser has chosen not to accept applicants from your region.
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