41 Clinical Services jobs in Canada

Job Description: Salary: $43.18 - $4.06 per hour ONE KIDS PLACE Childrens Treatment Centre provides rehabilitation and related support services for children and youth (up to the age of 19) and their families living in the Districts of Muskoka, Nipissing and Parry Sound. All staff will provide service within an interdisciplinary team environment committed to family-centered practice. POSITION: Clinical Services Manager (Permanent Full Time)LOCATION: Huntsville & Parry SoundEFFECTIVE: ASAPSTATUS: Non-unionizedPlease note that this is an *IN OFFICE* position.Effective September 2024, OKP has begun to roll out an Alternate Hours program at our North Bay site to provide services to our communities outside of standard business working hours (after 4:30 PM). Staff will be expected to participate, which may result in working alternate hours once per month to support this program. Please note that this program may be implemented at our other locations in the future. POSITION SUMMARY: Reporting to the Director of Client Services (CSM), the CSM is an engaged and resourceful values-based leader who will develop internal and external relationships in support of the Centres strategic and operational priorities. The CSM will apply developed management competencies and strong leadership capabilities. Being community minded, the CSM will provide leadership to staff in all locations and work collaboratively with the full leadership team to create and promote an inclusive workplace culture, championing a participatory decision-making approach, supporting each other in the delivery of rehab services, resulting in the most positive outcomes for the children, youth, and families who receive our services. This role is responsible for overseeing both the Huntsville and Parry Sound site operations. We as an employer are open to the incumbent being located in either the Parry Sound or Muskoka district. JOB DUTIES: Clinical ServicesProvides program and service specific leadership and direction for the development and provision of quality services for children, youth and families; Ensures that standards/benchmarks and performance indicators are being met by staff members and will use the data to and evaluating the quality of assessments and clinical interventionsClinical best practices Develop and propose policies/procedures to ensure clinical practices meet or exceed guidelines set by the Regulated Colleges of all disciplines, Empowered Kids Ontario (EKO) and the CentreRegulatory & Legislative Compliance - Ensures that program specific services are consistent with the provisions of the Child and Family Services Act, policies, Regulated Health Colleges and procedures of the Centre and relevant accreditation standardsAssigns urgent or crisis client referrals to all clinical staff, while completing regular monitoring and evaluation of caseload data to inform workload leveling and ensure service delivery volume targetsDemonstrates knowledge of continuous quality improvement principles with excellent project management skillsEnsures compliance with service documentation and reporting proceduresParticipates in the development of the Centres annual service delivery operating plan, as well as tracking and reporting on progress throughout the yearEnsures program development, clinical practice and clinical service philosophy is consistent with the vision, mission and values of the CentreResponsible for completing quarterly and annual reports as required by ministry contract reporting.Lead the development and implementation of Continuous Quality Improvement (CQI) strategies across all clinical services, ensuring adherence to best practices and enhancing client care outcomes. Community NetworkingWithin in a multi-stakeholder environment, establishes effective working relationships with community stakeholders to ensure integrated/seamless service delivery, and service delivery planningParticipates on assigned District, Regional and Provincial Committees/Workgroups as required Leadership/ManagementCoaches, develops and supervises staff. Completes strategically & operationally aligned performance reviews of designated staffDemonstrates understanding and commitment to staff and client safety and participates in all required educationWorks closely with the Human Resources Department to make recommendations to the Director of Clinical Services and Executive Director regarding the hiring and/or termination of departmental staffDemonstrates knowledge of and ability to apply relevant legislation (e.g., Child and Family Services Act, Human Rights, Health and Safety, PHIPA, etc.)Ongoing internal and external communication (i.e. written and verbal) will be an ongoing requirement for the position.Creates and fosters a positive and inclusive team culture that is informed by the Values of the Centre. The preceding described duties are representative and should not be construed as all-inclusive. QUALIFICATIONS:Minimum of 3 plus years of progressive management experienceMaster's degree, Health or Human Sciences or health related field preferredExperience with remote and/or marginalized communitiesSupervision of in-person and virtual services across a broad geographic area (i.e. North East Ontario)Entrepreneurial spirit within a non-profit and/or for-profit environmentEvidence of continuous learning and professional developmentKnowledge and expertise in quality improvement servicesDemonstrated knowledge of performance measurement and reporting, CQI, business and process analysis, evidenced-based care and evidenced based leadership principles and practicesAbility to coach, develop and supervise staff within a unionized workplace, and who are regulated by their respective licensing college of practice;Excellent planning and organizational skills with the ability to work independently and flexible to adjust to changing prioritiesResourceful and independent with the ability to bring leadership within a collaborative team-oriented environmentComputer literacy with MS Office Suite, excel and Clinical Data platforms (i.e. electronic medical record)Proven track record providing high level customer serviceExcellent interpersonal, oral and written communication skillsProject management or Lean training is an assetTravel required, so a valid drivers license and proof of insurance is requiredKnowledge of the districts of Muskoka & Parry Sound would be an assetFluent in both official languages would be an asset COMPENSATION: 43.18 - 54.06 hourly (depending on prior experience). WHY WORK AT OKP? As an employee at One Kids Place, you will become part of a team of skilled professionals working together to meet the special needs of children, youth and their families. The work environment includes the family-centered principles and values of mutual respect, collaboration, accessibility and community inclusivity. One Kids Place provides opportunities for ongoing education and development through mentorships, workshops, conferences and seminars. All of our locations benefit from Northern Ontario living. Work and live minutes from numerous ski-hills, beaches, lakes, trails and outdoor activities for all seasons, as well as unique art, cultural and shopping experiences. Additionally, we offer:An amazing PENSION planEmployee Health Benefits4 weeks of vacation to START!Need more time off? We offer paid corporate holidays, paid sick time, paid breaks, and more! For an opportunity to be part of our exciting future, please apply via this job posting or send your resume attention to:Human ResourcesOne Kids Place, 400 McKeown Ave., North Bay ON P1B 0B2E-mail: One Kids Place Childrens Treatment Centre is committed to an inclusive and accessible environment. Please send an email to the address above to let us know if you require any accommodation during the recruitment process. We thank all applicants for their interest. An acknowledgement will be sent only to those candidates who will be interviewed. --- LA PLACE DES ENFANTS Centre de traitement pour enfants offre des services de radaptation et des services de soutien connexes aux enfants et aux jeunes (jusqu lge de 19 ans) vivant dans les districts de Muskoka, Nipissing et Parry Sound, ainsi qu leurs familles. Tous les membres du personnel offrent des services au sein dune quipe pluridisciplinaire en fonction dune approche axe sur la famille. POSTE : Gestionnaire des services cliniques (permanent temps plein)LIEU DE TRAVAIL : Huntsville & Parry SoundENTRE EN FONCTION : Ds que possibleSTATUT: Non syndiqu Veuillez noter qu'il s'agit d'un poste *AU BUREAU* compter de septembre 2024, La place des enfants a commenc dployer un programme d'horaires alternatifs sur notre site de North Bay afin de fournir des services nos communauts en dehors des heures de travail standard (aprs 16 h 30). Le personnel devra participer, ce qui pourra entraner un travail des heures alternes une fois par mois pour soutenir ce programme. Veuillez noter que ce programme pourrait tre mis en uvre dans nos autres sites l'avenir. SOMMAIRE DU POSTE : Relevant du directeur des services la clientle (CSM), le CSM est un leader engag et ingnieux fond sur des valeurs qui dveloppera des relations internes et externes l'appui des priorits stratgiques et oprationnelles du Centre. Le CSM appliquera des comptences de gestion dveloppes et de solides capacits de leadership. Ayant un esprit communautaire, le CSM assurera le leadership du personnel dans tous les emplacements et travaillera en collaboration avec l'ensemble de l'quipe de direction pour crer et promouvoir une culture de travail inclusive, en dfendant une approche dcisionnelle participative, en se soutenant mutuellement dans la prestation de services de radaptation, ce qui aura pour rsultat dans les rsultats les plus positifs pour les enfants, les jeunes et les familles qui reoivent nos services. Ce rle est responsable de superviser les oprations des sites de Huntsville et de Parry Sound. En tant qu'employeur, nous sommes ouverts ce que le titulaire soit situ dans le district de Parry Sound ou de Muskoka. FONCTIONS DU POSTE:Services cliniques Fournit un leadership et une orientation spcifiques aux programmes et services pour le dveloppement et la fourniture de services de qualit pour les enfants, les jeunes et les familles ;S'assure que les normes/rfrences et les indicateurs de performance sont respects par les membres du personnel et utilisera les donnes pour valuer la qualit des valuations et des interventions cliniques.Meilleures pratiques cliniques laborer et proposer des politiques/procdures pour garantir que les pratiques cliniques respectent ou dpassent les lignes directrices tablies par les collges rglements de toutes les disciplines, Empowered Kids Ontario (EKO) et le Centre.Conformit rglementaire et lgislative - Garantit que les services spcifiques au programme sont conformes aux dispositions de la Loi sur les services l'enfance et la famille, aux politiques, aux collges de sant rglements et aux procdures du Centre et aux normes d'accrditation pertinentes.Attribue des rfrences de clients urgents ou en crise tout le personnel clinique, tout en effectuant un suivi et une valuation rguliers des donnes sur la charge de travail pour clairer le nivellement de la charge de travail et garantir les objectifs de volume de prestation de services.Dmontre une connaissance des principes d'amlioration continue de la qualit avec d'excellentes comptences en gestion de projetAssure le respect de la documentation de service et des procdures de reportingParticipe l'laboration du plan oprationnel annuel de prestation de services du Centre, ainsi qu'au suivi et la production de rapports sur les progrs tout au long de l'anne.Veiller ce que le dveloppement du programme, la pratique clinique et la philosophie des services cliniques soient conformes la vision, la mission et aux valeurs du Centre.Responsable de remplir les rapports trimestriels et annuels, comme l'exigent les rapports contractuels du ministre.Diriger l'laboration et la mise en uvre de stratgies d'amlioration continue de la qualit (AQC) dans tous les services cliniques, en garantissant le respect des meilleures pratiques et en amliorant les rsultats des soins aux clients. Rseautage communautaire Au sein d'un environnement multipartite, tablit des relations de travail efficaces avec les acteurs communautaires pour assurer une prestation de services intgre/transparente et une planification de la prestation de services.Participe aux comits/groupes de travail assigns au niveau du district, de la rgion et de la province, selon les besoins. Gestion du leadershipCoache, dveloppe et supervise le personnel. Effectue des valuations de performance alignes sur les plans stratgique et oprationnel du personnel dsign.Dmontre une comprhension et un engagement envers la scurit du personnel et des clients et participe toutes les formations requises.Travailler en troite collaboration avec le service des ressources humaines pour faire des recommandations au directeur des services cliniques et au directeur excutif concernant l'embauche et/ou le licenciement du personnel du dpartement.Dmontre une connaissance et une capacit appliquer les lois pertinentes (p. ex. Loi sur les services l'enfance et la famille, droits de la personne, sant et scurit, LPRPS, etc.)Une communication interne et externe continue (c'est--dire crite et verbale) sera une exigence continue pour le poste.Cre et favorise une culture d'quipe positive et inclusive qui s'inspire des valeurs du Centre. Les tches dcrites ci-dessus sont reprsentatives et ne doivent pas tre interprtes comme exhaustives. QUALIFICATIONS :Minimum de 3 ans et plus d'exprience en gestion progressiveMatrise, sant ou sciences humaines ou domaine li la sant prfrExprience avec des communauts loignes et/ou marginalisesSupervision des services en personne et virtuels dans une vaste zone gographique (c'est--dire le nord-est de l'Ontario)Esprit entrepreneurial dans un environnement but non lucratif et/ou lucratifPreuve d'apprentissage continu et de dveloppement professionnelConnaissance et expertise dans les services d'amlioration de la qualitConnaissance dmontre de la mesure et du reporting du rendement, de l'ACQ, de l'analyse des activits et des processus, des soins fonds sur des donnes probantes et des principes et pratiques de leadership fonds sur des donnes probantes.Capacit encadrer, perfectionner et superviser le personnel au sein d'un lieu de travail syndiqu et qui est rglement par leur collge d'exercice agr respectif ;Excellentes comptences en planification et en organisation avec la capacit de travailler de manire indpendante et flexible pour s'adapter aux priorits changeantes.Dbrouillard et indpendant avec la capacit d'apporter du leadership dans un environnement collaboratif ax sur l'quipeConnaissances informat

Job Description

Salary: From $136,165.60+

Position Summary

Sqwqel is committed to fostering the health and well-being of our community. We are dedicated to creating a culturally safe and inclusive environment that respects and values First Nations knowledge, traditions, and ways of being. We are seeking a Director of Clinical Health Services to join our team, working collaboratively to enhance the delivery of high-quality, culturally safe, and holistic healthcare services for all clients.

Under the direction of the Chief Administrative Officer , the Director of Clinical Health Services provides culturally informed leadership to ensure the seamless operation of healthcare services. This role integrates traditional healing practices with modern medicine, creating a culturally specific comprehensive and patient-centered approach to care. The Director oversees vital programs such as Primary Care (Medical and Dental Offices, Clinical based outreach and home health services, Mobile Diabetes), Health Quality, the Recovery Homes, the Youth Treatment Home, and the AIMs Program. They ensure seamless operations, embodying the community's vision for health and well-being while addressing systemic barriers to equitable care.

The Director of Clinical Health Services promotes culturally safe services developed to meet the needs of Seabird Island Health Service Agency communities inclusivity and respect across all services while fostering collaboration within the community and across departments. By effectively managing resources, including staff, budgets, and program logistics, this role ensures the delivery of culturally safe and holistic healthcare practices. Additionally, the Director engages in community relations activities, supporting and empowering community while building meaningful relationships with stakeholders to advance unique and sustainable solutions to dynamic clinical community health care needs and culturally respectful healthcare services.

What you'll do

Holistic Leadership & Vision

• Champion culturally specific health care service, a holistic approach to clinical health, acknowledging the interconnectedness of physical, mental, emotional, and spiritual well-being.
• Collaborate to develop strategies with the Community and Family Wellness, Education, Early Childhood Development, and Community Infrastructure departments to address social determinants of health, including gaps in care or services, housing, nutrition, and access to traditional healing, foods and medicines, ensuring alignment with community traditions and values.

Program Management & Oversight

• Plan, implement, and evaluate clinical programs to meet in-community needs across multiple service locations and communities. Emphasis on the relationship with communities for ongoing evaluation and service needs.
• Ensure the integration and standardization of clinical programs to deliver patient-centered, efficient, and culturally safe care.
• Monitor outcomes, address gaps in services, and lead continuous quality improvement initiatives.
• Manage resources (human, financial, and physical) to support operational efficiency and sustainability.
• Lead the development and implementation of policies and procedures to enhance service delivery and uphold cultural safety.
• Collaborate with Elders, Knowledge Keepers, and community members to guide program development and service delivery.

Cultural Safety & Advocacy

• Foster a trauma-informed, culturally safe environment in all programs and services.
• Advocate for the inclusion of First Nations worldviews in local, regional, and national healthcare policies and practices.
• Promote decolonized approaches to health, addressing systemic barriers and Indigenous-specific racism within healthcare systems.

Community Engagement & Partnerships

• Build meaningful relationships with Elders, Knowledge Keepers, community members, and healthcare partners to ensure services align with community priorities.
• Serve as a bridge between traditional and Western medicine, fostering mutual respect and understanding.
• Collaborate with other departments to reduce service gaps and strengthen holistic care supports.

Team Leadership & Development

• Mentor and empower staff and contractors to provide culturally aligned, patient-centered care.
• Support staff recruitment, onboarding, and professional development to build capacity and expertise.
• Promote a healthy, engaging, and safe workplace that supports work-life balance and well-being.
• Implement strategies to retain talent, foster collaboration, and encourage continuous learning about First Nations health practices and Cultural Humility.
• Ensure that all Clinical Health teams receive on-going professional development and skill refreshment training.
• Working with their management team, developing, maintaining and implementing a variety of people initiatives to ensure high performance of staff and effective service to clients.
• Coaching and supporting direct reports.

Quality Assurance & Compliance

• Establish protocols prioritizing patient dignity, respect, and Cultural Humility while meeting regulatory requirements.
• Ensure programs align with the organizations mission, values, and strategic goals.
• Lead accreditation initiatives that reflect community standards and cultural values.
• Use community-driven feedback to continuously improve the quality of services and address gaps in care.
• Oversee performance management systems and quality of care management systems to support accountability and excellence in care delivery.

Financial Management

• Manage program budgets and resources to ensure financial accountability and high-quality service delivery.
• Participate in budget development and funding proposal processes to secure financial sustainability.
• Ensure compliance with financial policies and standards while prioritizing community health outcomes.
• Seek and secure funding to support current and new clinical health programs or initiatives.

Other Duties

• Additional responsibilities as needed to support the community and uphold our shared values.
  

Working / Special Conditions

• Initial and ongoing employment is subject to submission of a clear Criminal Record Review Program to ensure the safety and trust of the communities we serve. This check will be conducted every five years.
  
• Initial and ongoing commitment to the values and guidelines of Sq'wqel (Seabird Island Band),including our policies, procedures, standards of practice, and laws, is essential. This commitmentsupports our collective work, the community, and the responsibilities of this role.
  
• Must possess a valid class 5 driver's license and have access to safe and reliable transportation, insured for community-based use, to effectivelyengage and support projects, work, and initiatives
• Flexibility in working hours may be required, including evenings and weekends, to accommodate the needs and schedules of events, meetings, and engagements. Employees will be given as much notice as possible to any changes in schedule.

What you bring

Qualifications and Experience

• A Master's or Doctoral level of education in a field related to healthcare management, supplemented with ten (10) years' recent and related progressively responsible leadership experience is required.
• Experience working with First Nations communities and understanding of First Nations cultures, traditions, and contemporary issues.
• Excellent communication and relationship-building skills.
• In-depth understanding of the historical and systemic impacts of colonialism on First Nations Peoples health and well-being.
• Demonstrated commitment to addressing systemic racism and embedding cultural safety and humility in healthcare delivery
• Proven ability to lead large multidisciplinary teams and navigate complex health systems.
• Experience collaborating with First Nations communities to co-create health programs.
• Exceptional leadership and team-building skills with a focus on inclusion and collaboration.

Preferred:

• First Nations candidates and those with lived experience as a member of a First Nations community are strongly encouraged to apply.
• Knowledge and understanding of Seabird Islands culture, traditions, teachings, community dynamics.
• Ability to respond quickly and professionally to community or colleague needs and inquiries.
• Excellent writing, editing, and verbal communication skills.

Cultural Competency:

• Deep understanding of First Nations cultures, traditions, and contemporary issues.
• Experience working within First Nations communities and applying culturally safe practices.
• Understanding of intergenerational trauma and its impacts on First Nations peoples and communities.
• Strong communication and relationship-building abilities, particularly with Elders, Knowledge Keepers, and community members.
• Strategic thinking and problem-solving skills to address systemic challenges and optimize resources.
• Commitment to equity, cultural safety, and decolonized healthcare practices.
• Familiarity with key Indigenous health frameworks, including the Truth and Reconciliation Commissions Calls to Action, UNDRIP, and In Plain Sight.

Benefits and Perks

• Extended health and dental benefits,
• Accrued vacation and sick time,
• Pension plan with matching employer contributions
  

How To Apply

Have a question about this position before you apply? Email

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience, particularly in relation to Clinical Health. Please include references that can speak to your experience and skills.

Pre-Employment Screening

Seabird Island is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We are committed to fostering diversity, equity, and inclusion. We recognize and value the unique perspectives, experiences, and contributions that Indigenous people bring to our team. We actively encourage applications from Indigenous people. Pursuant to S. 41 of the BC Human Rights Code, preference may be given to applicants of First Nations, Mtis, or Inuit heritage. We are interested in every qualified candidate who is eligible to work in Canada; however, we are not able to sponsor visas.

Employment is conditional upon completing pre-employment screening to ensure a safe and secure work environment in which students, staff, members, families, community, as well as resources, and assets are protected. All background checks, reference checks and criminal record checks are performed in accordance with Seabird Island Human Resources Policy Manual, protecting the integrity and confidentiality of information gathered during the evaluation.

We thank you for your interest. Only those selected for an interview will be contacted.

Job Description

Reporting to the Divisional Sales Director, the Clinical Support Assistant (CSA) will act as a key point of contact for clients in our clinics from a product knowledge, troubleshooting, and maintenance perspective. This is a permanent full-time role based at our Lindsay, ON and Bridgenorth Peterborough, ON HearCANADA clinics . Some local travel will be expected and as such, access to a vehicle and a valid driver's license are required.

What you'll do:

• Assist in troubleshooting client product issues
• Provide support in Audiology screenings and support clients in Shoebox Hearing Screenings
• Demonstrate product features and benefits to clients
• Assist customers in basic product maintenance and care including performing clean and checks on hearing aids
• Discuss communicative strategies with customers
• Manage documentation pertaining to customer purchases and insurance claims that may include, assisting the customer with third party claims and processes, and providing follow up
• Recognize and capitalize on sales opportunities through various mediums (walk-ins, customer referrals, telephone inquiries, retention practices, etc.)
• Conduct effective telephone follow up for new fittings (48 hours follow up calls), recalls and outbound calls
• Schedule client appointments and maintain a strong calendar
• Conduct telephone follow ups for missed, late, or outstanding appointments
• Maintain basic knowledge of hearing aid technology and be able to perform cleaning functions and in-office minor repairs depending upon requirements
• Maintain knowledge of assistive listening devices and ability to demonstrate/orient client to use hearing devices and accessories
• Identify and participate in community events and organizations to promote HearCANADA (community-based marketing, CBM)
• Act as a liaison with physicians’ offices and other referral sources to maximize opportunities
• Act as an ambassador for HearCANADA through partnerships with offsite engagements with other healthcare settings including retirement homes.
• Other duties as assigned to support the needs of the business.

What we're looking for:

• Completion of secondary school or equivalency; post-secondary education in a related field such as Communicative Disorders Assistant, Personal Support Worker, Medical Office, Health Sciences, etc. would be a definite asset
• A minimum of 1 year of experience working in a hearing clinic or similar capacity where hearing aid care and maintenance was a fundamental aspect of the role.
• 3+ years of experience in a customer or client service capacity with a passion for delivering exceptional client care
• Experience in a fast-paced environment with competing priorities.
• Experience using MS Office Suite
• Familiarity with hearing tools and software is strongly preferred
• Access to a vehicle and a valid driver’s license is required
• Willingness to participate in local travel for events and community engagements is required
• Comfortability in working with hearing aids and performing maintenance, PPE (personal protective equipment)
• Empathy and the ability to relate to diverse client groups is required
• Technical acumen and an interest in learning new tools, devices, and software
• A passion for engaging with clients and training them on proper use and adoption of hearing devices

What we offer:

• Competitive compensation package including an attractive hourly wage ($27.00 - $29.50 / hour based on experience) + a bonus program
• Benefits commencing on day one of hire
• RRSP matching
• Generous time off policies
• Annual education expense account + learning and development opportunities
• Expense program for ease of travel and work-related expenses

HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process.

Job Description

Clearpoint Health Network is Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, provincial and regional health organizations and workers’ compensation boards. Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems. All Clearpoint employees are expected to operate using the values of the company (Respect, Quality, Compassion, and Innovation) in all aspects of their daily activities.

Reporting to the President, and partnered with the Regional Operation Directors, the National Lead, Clinical Support, is responsible for the implementation of high-quality patient care, regulatory compliance, operational efficiency, and overall business performance. This role is a key support resource to drive clinical excellence and operational efficiency to achieve organizational goals in conjunction with senior leadership.

Specific Expectations:

Operational Leadership:

• Ensure seamless patient care and workflow efficiency in the daily clinical operations of the Ambulatory Surgical Centres.
• Implement policies, procedures, and best practices to enhance quality outcomes and operational effectiveness that are embraced by the front line.
• Identify process breakdown trends causing potential patient events (e.g., equipment, wrong side, case preparedness, scheduling lack of information) and mitigate risk with process improvement.
• Collaborate with Regional Directors on facility operations, supply chain, scheduling, optimizing labour management efficiency and patient throughput and OR optimization.
• Collaborate with Regional Directors and centre clinical leadership supply and preference card use performance and equipment/implant failures to maximize operational efficiencies and quality care.
• Instill a “go see for yourself” clinical management culture to verify and improve processes.
• Monitor and improve key performance indicators (KPIs) such as case volume, turnover time, RL6, safety reporting/improvements and patient satisfaction.
• Mentor clinical leadership team in conjunction with Regional Directors on proactive management and continuous improvement.

Financial & Business Management:

• Assist in the development and achievement of budgets, ensuring financial sustainability and profitability.
• Collaborate with the Regional Director, CFO/finance team to optimize billing
• Collaborate with the Regional Director to ensure cost efficiencies while meeting quality standards.

Regulatory Compliance & Quality Assurance:

• Ensure compliance with provincial and accreditation standards.
• Oversee risk management, infection control, and patient safety programs.
• Collaborate with the Quality Team to improve staff clinical metrics and outcomes.
• Instill a continuous improvement approach to care with the front-line staff.
• Maintain culture of quality and safety.

Physician & Staff Engagement:

• Collaborate with the Regional Directors, Chief Medical Officer and centre Medical Directors to address clinical quality and patient care initiatives.
• Support hiring, training, and performance management of clinical staff.
• Collaborate with Regional Directors to ensure clinical education, competency and training.
• Establish a process to allow for cross provincial clinical assistance and process support
• Foster a positive workplace culture that enhances employee engagement and retention.

Strategic Growth & Business Development:

• Support innovation to improve patient experience and operational efficiency.

Skills & Competencies:

• 10+ years of ASC clinical leadership
• Registered Nurse and business training/education, preferred
• Proven track record of ASC clinical operations and healthcare regulations.
• Strong understanding of ASC clinical best processes and quality care delivery
• Proven leadership in leading teams, finance, and collaboration with Regional operations and business development initiatives.
• Excellent communication, problem-solving, and decision-making abilities.
• Experience with ASC software systems (EHR, scheduling, billing platforms).
• Strong understanding of accounting, education and quality systems and processes.
• Ability to travel 25% throughout Canada at our ASC locations

KPIs and Measures of Success:

• All centres remain accredited by the appropriate regulatory body
• Enhance RL6 reporting to identify “good catches” and reduce major incidents
• Disciplined implementation of policies, procedures and best processes identified by the clinical team
• Development of a strong team of nurse leaders within the company and centres
• Increased efficiency in labour and supplies management
• Clinical development and training of new services, in conjunction with the Regional Director

Clearpoint Health Network will only contact those candidates being considered for an interview. We sincerely appreciate your interest in this opportunity and thank you for your application. By submitting your resume, you agree to Clearpoint Health Network sharing your information with representatives of the organization responsible for the hiring process. Clearpoint Health Network will keep your resume on file and protect your personal information in accordance with governing privacy legislation.

Accommodation is available upon request for candidates taking part in all aspects of the selection process.

For accommodation requests during the hiring process, please contact for further information.

Location: Regina, SK
Position: Part Time Term position ending June 18, 2026 (with opportunity to become permanent)
Posting Closing Date: June 26, 2025

Join our team as Manager of Clinical and Community Services!

 The Manager of Clinical and Community Services provides clinical leadership, supervision, and resource management to the person-centered support workers within the community-based respite and supported independent living programs. The Manager of Clinical and Community Services is expected to ensure that a high standard of respite and supported independent living services are delivered, including collaborative person-centered planning, care, and support, annual reviews, crisis intervention, counseling, psychoeducation, skill development, employment support, case management, and advocacy.
 

 The Manager of Clinical and Community Services is responsible for creating a safe, positive, supportive, and therapeutic environment. The Manager of Clinical and Community Service ensures policies, procedures, and agency standards are being met, and that the principles and practices of person-centered care are implemented and embedded throughout all programs. The Manager of Clinical and Community Services leads the person-centered support worker team within a cross-functional, integrated, and collaborative model of person-centered care and support.

Qualifications

 Education and Professional Certification:

• Master’s degree in psychology, educational psychology, social work, occupational therapy, speech and language pathology, nursing or in a related human service field.
• Professional designation is required.
   

Experience:

• Minimum one (1) year of experience in a supervisory role, providing clinical leadership, guidance, support, and development to team members.
• Minimum four (4) years experience working with children, youth, or adults with intellectual and developmental disabilities (IDD).
• Experience providing individual and group counselling.
• Functional understanding and knowledge of person-centered care, developmental disabilities, co-occurring mental health challenges, trauma, attachment, dignity of risk, and other clinical issues relating to complex and vulnerable individuals.

Skills and Characteristics:

• Strong leadership skills with the ability to manage, motivate, coach, mentor, and support others.
• Knowledge of evidence-based theoretical models and therapeutic approaches related to person-centered care, mental health, addictions, trauma, attachment, and other clinical issues that arise when working with vulnerable and complex individuals with developmental disabilities and co-occurring mental health issues.
• Ability to provide direct, in the moment supervision to staff while collaboratively modelling and demonstrating skills for the purposes of individual learning.
• Ability to individualize supervision practice to meet specific learning needs of direct reports.
• Advanced decision-making and problem-solving skills.
• Exceptional interpersonal skills with the ability to form strong relationships and professional working alliances.
• Ability to work collaboratively with internal and external stakeholders.
• Innovative programming skills with the ability to design and facilitate specialized training.
• Ability to set clear, attainable goals and meet individual, group, and program objectives.
• Strong written and oral communication skills with effective presentation skills.
• Effective time management and organizational skills, with the ability to prioritize.
• Skills in preparing and administering budget and allocating resources.
• Emotional competence and self awareness.
• Ability to be flexible, think critically, and adapt to new situations.
• Subject matter expert in clinical and ethical issues relating to the care and support of vulnerable persons with IDD, behavioural issues, complex needs, mental health challenges, and/or other related issues.
• Open to continuous education and learning and development opportunities.
• Proficient computer skills.
  
  Duties and Responsibilities
  Services:
   
• Conduct individual supervisions with the person-centered support worker team and develops and guides performance planning goals.
• Oversee and support the collaborative development and implementation of the various person-centred care plans, and the various strategies, supports, and interventions recommended for the individuals being supported.
• Provide training to the person-centered support worker team as subject matter expert in areas of their expertise, training, and experience.
• Participate in and facilitate meetings and planning sessions with internal and external stakeholders regarding the programs and the individuals.
• Provide clinical consultation to the person-centered support worker team to support ongoing clinical development, reflective practice, and enhanced person-centered service delivery.
• Establish and maintain a therapeutic person-centered milieu.
• Ensure the individuals emotional and physical needs are met in accordance with policy and procedures including safety, care and support, medication administration, healthcare, documentation, nutrition, and activities of daily living.
• Assist in the development and delivery of a comprehensive training package for the person-centered support worker team.
• Provide on-call clinical crisis support relating to potentially life-threatening situations such as suicide ideation where a safety plan has not yet been developed and enacted.
• Provide post-crisis response and debriefing follow-up and training to the individuals and staff.
• Complete reports and other required documentation in a clear, accurate, and timely manner.
• Disseminate important information to families (if applicable) and referring agencies in accordance with agency policies and procedures.
• Ensure the person-centered support worker team’s documentation in permanent records, working papers, and intra-unit communications is complete and in compliance with agency standards.
• Perform other related duties as assigned.
  
  Leadership:
   
• Manage the person-centered support worker team including recruitment and selection, performance management, professional development, and staff discipline.
• Provide leadership, guidance, and team development for all employees of the program including facilitating team meetings and individual supervisions; overseeing and providing training and development plans; completing evaluations, reviews, and when applicable, performance improvement plans; participating in employee relations issues and investigations; providing post-crisis debriefing; and providing advice and consultation.
• Responsible to ensure direct reports have completed mandatory training.
• Use outcomes to contribute to the overall program development including training curricula, program components, and policy and procedural development.
• Ensure policies, procedures, and agency standards are being met.
• Other duties as assigned by the Director of Clinical and Community Services.

Management of Resources:

• Schedule all employees of the assigned programs for coverage for the respite and supported independent living programs. Manage and update the schedules as required including approving paid time off (PTO) requests and addressing staffing requirements and the complications that arise .
• Responsible for the oversight and appropriate use of all agency resources assigned to the programs.
• Prepare and reconcile the program’s monthly operating budget, with specific responsibilities for the monthly working fund projections as applicable.
• Provide input into the program’s annual strategic plan and capital plan.
• Account for the successful implementation of the operating plans within the assigned program.
• In collaboration with facilities, coordinate to ensure care and maintenance of the respite and supported living homes and assigned assets including building(s), vehicles(s), furnishings, and equipment.

Safety:

• Maintain, promote, and reinforce safe work habits, practices, and procedures.
• Adhere to written or verbal agency and government regulations, policies, practices, and instructions.
• Include health and safety in departmental plans with measurable goals and objectives.
• Ensure employees are working in compliance with established safe work practices.
  
  Additional Requirements:
  
  The incumbent is responsible for completing all mandatory training requirements for the position as per agency policy and guidelines.

Employees must hold a class five (5) novice two (2) or higher drivers license and be eligible for coverage under our commercial auto insurance policy.

The incumbent must be registered with an accredited professional association or regulatory body and act in accordance with standards.

Salary range for this position is: $85,654.40 to 110,697.59 annually. (based on 80 hours per 2 week pay period)

If you have any questions please contact Jane Powell at

Location: Regina, SK
Position: Part Time Term position ending June 18, 2026 (with opportunity to become permanent)
Posting Closing Date: June 26, 2025

Join our team as Manager of Clinical and Community Services!

 The Manager of Clinical and Community Services provides clinical leadership, supervision, and resource management to the person-centered support workers within the community-based respite and supported independent living programs. The Manager of Clinical and Community Services is expected to ensure that a high standard of respite and supported independent living services are delivered, including collaborative person-centered planning, care, and support, annual reviews, crisis intervention, counseling, psychoeducation, skill development, employment support, case management, and advocacy.
 

 The Manager of Clinical and Community Services is responsible for creating a safe, positive, supportive, and therapeutic environment. The Manager of Integrated Supportive Living ensures policies, procedures, and agency standards are being met, and that the principles and practices of person-centered care are implemented and embedded throughout all programs. The Manager of Clinical and Community Services leads the person-centered support worker team within a cross-functional, integrated, and collaborative model of person-centered care and support.

Qualifications

 Education and Professional Certification:

• Master’s degree in psychology, educational psychology, social work, occupational therapy, speech and language pathology, nursing or in a related human service field.
• Professional designation is required.
   

Experience:

• Minimum one (1) year of experience in a supervisory role, providing clinical leadership, guidance, support, and development to team members.
• Minimum four (4) years experience working with children, youth, or adults with intellectual and developmental disabilities (IDD).
• Experience providing individual and group counselling.
• Functional understanding and knowledge of person-centered care, developmental disabilities, co-occurring mental health challenges, trauma, attachment, dignity of risk, and other clinical issues relating to complex and vulnerable individuals.

Skills and Characteristics:

• Strong leadership skills with the ability to manage, motivate, coach, mentor, and support others.
• Knowledge of evidence-based theoretical models and therapeutic approaches related to person-centered care, mental health, addictions, trauma, attachment, and other clinical issues that arise when working with vulnerable and complex individuals with developmental disabilities and co-occurring mental health issues.
• Ability to provide direct, in the moment supervision to staff while collaboratively modelling and demonstrating skills for the purposes of individual learning.
• Ability to individualize supervision practice to meet specific learning needs of direct reports.
• Advanced decision-making and problem-solving skills.
• Exceptional interpersonal skills with the ability to form strong relationships and professional working alliances.
• Ability to work collaboratively with internal and external stakeholders.
• Innovative programming skills with the ability to design and facilitate specialized training.
• Ability to set clear, attainable goals and meet individual, group, and program objectives.
• Strong written and oral communication skills with effective presentation skills.
• Effective time management and organizational skills, with the ability to prioritize.
• Skills in preparing and administering budget and allocating resources.
• Emotional competence and self awareness.
• Ability to be flexible, think critically, and adapt to new situations.
• Subject matter expert in clinical and ethical issues relating to the care and support of vulnerable persons with IDD, behavioural issues, complex needs, mental health challenges, and/or other related issues.
• Open to continuous education and learning and development opportunities.
• Proficient computer skills.
  
  Duties and Responsibilities
  Services:
   
• Conduct individual supervisions with the person-centered support worker team and develops and guides performance planning goals.
• Oversee and support the collaborative development and implementation of the various person-centred care plans, and the various strategies, supports, and interventions recommended for the individuals being supported.
• Provide training to the person-centered support worker team as subject matter expert in areas of their expertise, training, and experience.
• Participate in and facilitate meetings and planning sessions with internal and external stakeholders regarding the programs and the individuals.
• Provide clinical consultation to the person-centered support worker team to support ongoing clinical development, reflective practice, and enhanced person-centered service delivery.
• Establish and maintain a therapeutic person-centered milieu.
• Ensure the individuals emotional and physical needs are met in accordance with policy and procedures including safety, care and support, medication administration, healthcare, documentation, nutrition, and activities of daily living.
• Assist in the development and delivery of a comprehensive training package for the person-centered support worker team.
• Provide on-call clinical crisis support relating to potentially life-threatening situations such as suicide ideation where a safety plan has not yet been developed and enacted.
• Provide post-crisis response and debriefing follow-up and training to the individuals and staff.
• Complete reports and other required documentation in a clear, accurate, and timely manner.
• Disseminate important information to families (if applicable) and referring agencies in accordance with agency policies and procedures.
• Ensure the person-centered support worker team’s documentation in permanent records, working papers, and intra-unit communications is complete and in compliance with agency standards.
• Perform other related duties as assigned.
  
  Leadership:
   
• Manage the person-centered support worker team including recruitment and selection, performance management, professional development, and staff discipline.
• Provide leadership, guidance, and team development for all employees of the program including facilitating team meetings and individual supervisions; overseeing and providing training and development plans; completing evaluations, reviews, and when applicable, performance improvement plans; participating in employee relations issues and investigations; providing post-crisis debriefing; and providing advice and consultation.
• Responsible to ensure direct reports have completed mandatory training.
• Use outcomes to contribute to the overall program development including training curricula, program components, and policy and procedural development.
• Ensure policies, procedures, and agency standards are being met.
• Other duties as assigned by the Director of Clinical and Community Services.

Management of Resources:

• Schedule all employees of the assigned programs for coverage for the respite and supported independent living programs. Manage and update the schedules as required including approving paid time off (PTO) requests and addressing staffing requirements and the complications that arise.< /li>
• Responsible for the oversight and appropriate use of all agency resources assigned to the programs.
• Prepare and reconcile the program’s monthly operating budget, with specific responsibilities for the monthly working fund projections as applicable.
• Provide input into the program’s annual strategic plan and capital plan.
• Account for the successful implementation of the operating plans within the assigned program.
• In collaboration with facilities, coordinate to ensure care and maintenance of the respite and supported living homes and assigned assets including building(s), vehicles(s), furnishings, and equipment.

Safety:

• Maintain, promote, and reinforce safe work habits, practices, and procedures.
• Adhere to written or verbal agency and government regulations, policies, practices, and instructions.
• Include health and safety in departmental plans with measurable goals and objectives.
• Ensure employees are working in compliance with established safe work practices.
  
  Additional Requirements:
  
  The incumbent is responsible for completing all mandatory training requirements for the position as per agency policy and guidelines.

Employees must hold a class five (5) novice two (2) or higher drivers license and be eligible for coverage under our commercial auto insurance policy.

The incumbent must be registered with an accredited professional association or regulatory body and act in accordance with standards.

Salary range for this position is: $85,654.40 to 110,697.59 annually. (based on 80 hours per 2 week pay period)

If you have any questions please contact Jane Powell at