25 Cloud Technology jobs in Canada

The application window will be open until at least July 8, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.
Minimum qualifications:
+ Bachelor's degree or equivalent practical experience.
+ 15 years of experience in a technical project management or a customer-facing role.
+ Experience developing and deploying Generative AI solutions.
+ Experience with cloud solutions architecture, including infrastructure, networking, and storage on cloud providers.
+ Experience with Machine Learning and Generative AI concepts (e.g., large language models, Vertex AI) and their applications.
Preferred qualifications:
+ Google Cloud Professional-level certification (e.g., Professional Cloud Developer, Professional Machine Learning Developer).
+ 7 years of experience in a technical leadership role with/without direct reports.
+ Experience with technical writing and creating detailed technical documentation.
+ Experience with the Global System Integrator (GSI) and System Integrator (SI) ecosystem.
+ Experience in driving the adoption of new technologies and solutions within a partner or customer base.
+ Experience in collaborating with products or developers team to influence product roadmaps.
The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As an AI/ML Solutions Consultant focusing on Generative AI and Global System Integrators (GSI/SI), you will be at the forefront of Google Cloud's AI-driven expansion. You will be able to unlock growth by accelerating Gen AI-led business outcomes through the SI ecosystem. You will serve as a crucial bridge between Google's cutting-edge AI products and our partners, empowering them to solve their Gen AI challenges and drive business growth for Google. This role requires technical expertise, thinking, and partner engagement skills.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $218,000-$306,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google ( .
+ Identify and secure business wins with GSI/SI partners, focusing on Generative AI solutions and contributing to significant Google Cloud AI business growth.
+ Lead the co-development and launch of impact, differentiated Generative AI solutions with GSIs, supporting their efforts to build, enable, and AI agents.
+ Drive adoption of AI technologies by GSI/SI partners through technical alignment, collecting feedback to influence the Google Cloud AI product roadmap.
+ Serve as a technical subject matter expert for Google Cloud, Generative AI, and Vertex AI, offering architectural guidance and technical consultation to partners.
+ Empower System Integrators to deliver and operationalize Gen AI projects at scale, providing comprehensive training and driving adoption of Gen AI products.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

Job Description

Job Description

Job Overview: We are seeking 3 highly skilled Cloud Infrastructure Architect to join our team, responsible for developing, analyzing, and implementing the solutions.

• Architecture Development

  • Collaborate with Enterprise Architecture to develop, manage, and maintain architectures for cloud infrastructure and solutions.

• Cloud Services Expertise:

  • Provide expertise across various cloud service domains, including:

    • Compute

    • Storage

    • Networking

    • Security and Access

    • Database

    • Application Hosting

    • Virtual Desktop Infrastructure (VDI)

    • Operations Management

• Cloud Service Evaluation:

  • Assess and communicate the service offerings from selected cloud service providers, including their SLAs, service lifecycles, and support mechanisms.

• Integration and Interaction:

  • Understand and communicate how cloud architectures integrate with other technologies and information systems.

• Research and Selection:

  • Facilitate the research, evaluation, and selection of cloud technology and product standards, including the design of standard configurations.

• Organizational Impact Analysis:

  • Identify and document the organizational impacts of technology roadmaps, including skills, processes, structures, and culture.

• Standards Documentation:

  • Propose and document standards and repeatable solution patterns for enterprise Cloud Architecture or Programme Architecture.

• Consultation and Implementation:

  • Provide expertise on technology implementations and modifications, especially for shared cloud infrastructure and solutions that affect multiple projects or benefit programs.

• Financial Management Guidance:

  • Advise on financial management and service management for cloud services.

L’Architecte Cloud sera responsable de définir et de maintenir l’architecture de solutions de mobilité, il travaille sous la responsabilité du Directeur Principal et évoluera dans une équipe de 5 personnes.

PLUS PRÉCISÉMENT

• Analyser les besoins d’affaires

• Piloter la conception des systèmes et l’architecture des solutions cloud

• Proposer des solutions technologiques robustes, sécuritaires et efficientes

• Agir comme un conseiller stratégique auprès de la direction tout en jouant un rôle de mentor pour les plus juniors

• Contribuer à toutes les phases des projets, de la faisabilité jusqu’au déploiement des solutions

PROFIL

• 7+ années d’expérience en architecture de solutions

• Expérience importante dans des environnements multi-cloud (GCP, AWS, Azure)

• Fortes connaissances en réseautique (SDWAN, IP/MPLS, BGP, IoT etc)

• Très bonnes connaissances des principes liés à la pratique SRE/Devops/MLOps

• BAC en informatique ou l’équivalent

• Certification des produits SDWAN ou des différents Cloud (Atout)

• Bilinguisme requis (Français et Anglais)

**Job Requisition ID #**
25WD86321
**Position Overview**
Autodesk's Platform Services and Emerging Technology (PSET) team is hiring a Senior Software Developer with experience automating large-scale cloud infrastructure services. In this exciting role, you will help us automate a robust and scalable data platform used by numerous teams across the company. Reporting to our Software Developer Manager for Platform Infrastructure, you'll help us tackle tough problems and improve our platform's reliability, resiliency, and scalability. If you enjoy developing high quality and resilient systems and want to make a big impact with data at Autodesk, we want to meet you!
**Responsibilities**
+ Build and scale data infrastructure that powers batch and real-time data processing of billions of records daily
+ Automate cloud infrastructure, services, and observability
+ Guide initiatives to enable best practices across infrastructure, deployments, automation, and accessibility
+ Develop and implement security best practices at the data, application, infrastructure, and network layers
+ Design and develop API-driven platforms with thorough documentation
+ Automate and administer big data applications and services on cloud
+ Help drive observability into the health of our data infrastructure and understanding of system behavior
+ Interface with data engineers, data scientists, product managers and all data stakeholders to understand their needs and promote best practices
**Minimum Qualifications**
+ Bachelors in Computer Science or equivalent work experience will be considered
+ 5+ years of relevant industry experience in a large-scale cloud infrastructure environment
+ Excellent coding skills and experience in _Python_ , Unix shell scripting
+ Experience building, implementing and automating APIs
+ Experience building code-driven infrastructure on _AWS_ through end-to-end automation including integration tests and unit tests
+ Experience with Self-service platform offering by building APIs to deploy Cloud resources
+ Demonstrated experience with EKS, EMR, S3, IAM, Networking and other _AWS_ services
+ Experience with Big Data Infrastructure (such as, Hive, Spark, Presto, Airflow, Data Lake etc)
+ Experience with GitOps, Jenkins, CloudOS. ArgoCD etc
+ Experience with observability tools like Datadog, Dynatrace, Splunk etc
+ Experience communicating solutions and resolutions with technical and non-technical audiences
+ Available for on-call rotation support
**Learn More**
**About Autodesk**
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
**Salary transparency**
Salary is one part of Autodesk's competitive compensation package. For Canada-BC based roles, we expect a starting base salary between $98,600 and $144,650. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
**Diversity & Belonging**
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: you an existing contractor or consultant with Autodesk?**
Please search for open jobs and apply internally (not on this external site).

Job Description

Job Description

Support the scale and growth of our AI platform

As a senior infrastructure developer on the ML Platform team, you will contribute to design and implement cloud infrastructure systems to support the scale and growth of our AI platform. Our team has built a mission-critical platform that trains thousands of models and serves over 100M model queries daily. This is your chance to accelerate AI innovation at Coveo by enhancing our ML platform's capabilities to safely deploy, serve, and test models at scale.

This is your chance to contribute to AI innovation at Coveo by expanding the capabilities of our platform and supporting the shift toward agentic AI.

Here's what you'll be responsible for:

• Design and implement cloud and infrastructure systems and support them in production while ensuring it meets the requirements for scalability, reliability, costs and performance.
• Advise ML developers and ML scientists across the ML unit and provide expert guidance on cloud best practices.
• Help us modernize, improve and support the entire ML model lifecycle from model development to vector search, model building orchestration and ML developer tooling
• Evaluate and integrate latest industry ML tools and technologies to provide a best-in-class ML development experience to our team of applied scientists

Here is what will qualify you for the role:

• 5+ years of experience as a cloud developer.
• Advanced knowledge of AWS, cloud systems and Infrastructure as code.
• Exceptional resourcefulness and growth mindset.

Here is what will make you stand out:

• Experience developing and supporting cloud systems in production
• Experience building AI systems, infrastructure or tooling used by applied science teams
• Experience with the following tools and technologies: vector database such as OpenSearch, Terraform, AWS SageMaker, AWS Bedrock, ML Flow

Do you think you can bring this role to life?

You don't need to check every single box; passion goes a long way, and we appreciate that skillsets are transferable. Send us your CV, we want to get to know you! Join the #Coveolife !

We encourage all qualified applications regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background. We know that applying for a new role is a lot of work and we really appreciate your time.

#li-hybrid

Job Description

Job Description

Opportunity

The role of Senior Manager, Cloud & Infrastructure Architecture involves leading a team of experienced architects and people leaders. This position focuses on guiding the design and implementation of technical strategies to ensure the client's organization benefits from scalable, secure, and compliant Hybrid Cloud infrastructure. Collaboration with Enterprise Architecture, DevOps Platform Engineering, Operations, Information Security, and Development units is key to execute on large-scale projects, create frameworks, solutions designs, and set standards and processes.

Location: Based in Toronto, with a hybrid work model.

Key Responsibilities:

• Lead, mentor, and manage a team of Cloud and Infrastructure Architects to ensure successful project and initiative execution.
• Partner with Enterprise Architecture to establish and govern Cloud & Infrastructure architecture standards, frameworks, and guidelines.
• Provide project sponsors with input on project plans, financial estimates, resourcing estimates, and business cases.
• Drive the execution of the Cloud Transformation program, including participation and leadership in the Cloud Center of Excellence (CoE).
• Establish and lead a Cloud Architecture CoE as part of the Agile Transformation program.
• Define, design, and oversee the implementation of infrastructure solutions, focusing on high availability, scalability, and performance.
• Collaborate with Information Security teams to implement robust security measures, adhering to industry best practices.
• Maintain detailed documentation of architecture, configurations, and processes.
• Ensure compliance with industry standards, regulations, and certifications such as PCI DSS.
• Provide support for escalated, complex incidents and problems impacting the organization and its merchants’ critical workflows.

What You Bring:

• A Bachelor's degree in software development, computer engineering, or equivalent experience.
• Over 7 years of managerial experience leading cloud and/or infrastructure architecture teams.
• In-depth knowledge of the Microsoft Azure cloud platform.
• Demonstrated experience in setting standards and operating strategies with a depth of expertise.
• Working knowledge of cloud-native technologies and paradigms, including containers, microservices, Infrastructure as Code, CI/CD, GitOps.
• Experience in designing and implementing VMWare and Nutanix HCI-based solutions.
• Design and implementation experience with Software-defined Networks, including solutions based on Cisco ACI, F5, and Palo Alto.
• Strong interpersonal, communication, and collaboration skills with the ability to work effectively in a cross-functional Agile environment.
• Proficiency in payment systems and the merchant acquiring business is considered an asset.

What You Get:

• A comprehensive Total Rewards Program, including bonuses and flexible benefits plans starting from day one.
• RRSP matching & a defined contribution pension plan.
• Access to learning & development programs and resources, including unlimited free access to LinkedIn Learning, Coursera, and an Educational Assistance Program.
• A holistic approach to well-being, including an Employee Assistance Program for you and your family, monthly wellness events, and a supportive workplace culture.
• Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days).

Job Description

Job Description

Salary:

BrainBoxAI utilise une technologie dintelligence artificielle (IA) capable de sadapter de manire automatique pour optimiser de faon proactive la consommation dnergie de lun des secteurs qui contribuent le plus au changement climatique : les btiments.Notre moteur dIA aide alimenter un btiment qui fonctionne de manire autonome, sans intervention humaine. Grce lapprentissage profond, linfonuagique et notre procd exclusif, notre solution optimise de manire autonome les systmes de contrle de chauffage, de ventilation et de climatisation (CVC) existants dans le but doptimiser la consommation dnergie.

Le bon candidat ou la bonne candidate profitera dune occasion stimulante au sein dune socit forte croissance. Le ou la spcialiste de la facturation et des revenus sera responsable de la facturation exacte et rapide des clients, de la surveillance des comptes clients ainsi que de la rsolution des problmes de facturation. Il ou elle sera galement responsable de la comptabilisation exacte des produits et de la cration de rapports de gestion mensuels. Lexamen et linterprtation des contrats seront essentiels la comptabilisation approprie des produits. En outre, le titulaire du poste travaillera en troite collaboration avec les quipes charges des ventes et de la mise en uvre pour sassurer que toutes les transactions de facturation et de revenus sont correctement enregistres et rapproches.

Vos tches

• Contribuer la maturation de notre infrastructure cloud.
• Identifier les domaines susceptibles dtre automatiss et les mettre en uvre.
• Identifier proactivement les goulets d'tranglement de l'infrastructure et coordonner leur rsolution.
• Documenter l'infrastructure et les procdures pour l'quipe de support.
• Soutenir les systmes existants.

Vos qualifications

• Diplme de licence en gnie logiciel, informatique ou exprience quivalente.
• Plus de 5 ans d'exprience pertinente dans un rle similaire.
• Excellente connaissance des services AWS (ECS, ECR, Parameter Store, API Gateway, ELB, S3, Lambda, Cognito, etc.) et des rseaux AWS (sous-rseaux, tables de routage, transit gateway, Cloud WAN, etc.).
• Excellente connaissance de Terraform (ou d'un outil similaire IaC, mais nous utilisons Terraform).
• Excellente connaissance de Gitlab (ou d'une plateforme CI/CD similaire).
• Solide exprience avec Git (cration de branches, fusion, tiquetage, rsolution des problmes de performance, etc.).
• Exprience en script avec des langages de programmation de haut niveau (par exemple Python).
• Connaissance des bonnes pratiques des environnements de production.
• Excellentes comptences en dpannage.
• Capacit d'adaptation, organisation et aptitude jongler avec plusieurs priorits.
• Excellentes comptences en rdaction et communication.
• Bilinguisme franais-anglais obligatoire.
• Les candidats(es) retenus(es), de plus de la matrise du Franais, doivent avoir une comptence professionnelle complte en anglais afin de supporter et collaborer avec des clients(es), collgues et/ou diverses parties prenantes anglophones

Atouts :

• Exprience avec AWS Organizations.
• Comprhension de la souverainet des donnes.
• Connaissance de l'administration des bases de donnes.
• Connaissance de l'administration UNIX/Linux (en particulier les distributions Debian/Ubuntu).
• Certification AWS.

Pourquoi travailler chez BrainBox AI?

• 
  Pour bnficier dun environnement dcontract, dune culture collaborative et doccasions de croissance
• 
  Pour influer de manire dterminante sur le monde en participant la lutte contre le changement climatique
• 
  Pour faire partie dun mouvement technologique rvolutionnaire
• 
  Pour collaborer avec des penseurs avant-gardistes et cratifs dans un environnement dynamique
• 
  Pour ctoyer des gens extraordinaires qui sont passionns par leur travails

Chez BrainBoxAI , nous sommes dtermins offrir un milieu de travail inclusif. Nous reconnaissons limportance de la diversit au sein de notre quipe et croyons fermement au pouvoir de chaque individu. Nous favorisons un milieu scuritaire pour que nos employs spanouissent sans gard la race, lethnicit, au genre, lidentit de genre, lorientation sexuelle, lge et la religion.

***

BrainBox AI utilizes self-adapted artificial intelligence technology to proactively optimize the energy consumption of one of the largest climate change contributors: Buildings.

Our AI engine supports a self-operating building that requires no human intervention. Using deep learning, cloud-based computing, and our proprietary process, our solution autonomously optimizes existing Heating, Ventilation, and Air Conditioning (HVAC) control systems for maximum impact on energy consumption.

An exciting opportunity awaits you to join a fast-growing Artificial Intelligence company to be part of our Ecosystem team as our strong generalist when it comes to infrastructure and cloud development. Your experience will challenge you a little further at BrainBox AI to ensure our systems are fully working on autopilot within our buildings worldwide. You will help the team continue supporting legacy systems. This may include account and access administration. Generating ad-hoc reports. RCA of failures. Proposals for legacy infrastructure. A strong quality you have, has always been your meticulous eye for detail and sophisticated coding style. We need you to continue bringing us in the right direction.

What you will do

• Contribute to the maturation of our cloud infrastructure.
  
• Identify areas for automation and implement them.
  
• Proactively identify infrastructure bottlenecks and coordinate remediation.
  
• Document infrastructure and runbooks for support team.
  
• Supporting legacy systems.

What you will need to be successful

• Bachelors degree in software engineering, computer science, or equivalent experience.
  
• 5+ years of relevant experience in a similar role
  
• Excellent knowledge of AWS services (ECS, ECR, Parameter Store, API Gateway, ELB, S3, Lambda, Cognito, etc.) and AWS networking (subnets, route tables, transit gateway, Cloud WAN, etc.)
  
• Excellent knowledge of Terraform (or similar IaC but we use Terraform).
  
• Excellent knowledge of Gitlab (or similar CI/CD platform).
  
• Strong knowledge and experience with Git (branching, merging, tagging, troubleshooting performance, etc.).
  
• Scripting experience with high-level programming languages (ex. Python).
  
• Knowledge of production environment best practices.
  
• Excellent troubleshooting skills.
  
• Adaptable, organized, and able to juggle multiple priorities.
  
• Excellent written and communication skills.
• Bilingualism in French and English is required. Candidates selected, in addition to mastering French, must have full professional proficiency in English in order to support and collaborate with English-speaking clients, colleagues, and/or various stakeholders.

Nice to have

• Experience with AWS Organizations.
  
• Understanding of data sovereignty.
  
• Knowledge of database administration.
  
• Knowledge of UNIX/Linux administration (particularly Debian/Ubuntu Linux distributions).
  
• AWS certification.

Why work at BrainBox AI

• Cool Environment | Collaborative Culture | Growth Opportunities |
• Make a significant impact on the world - join the fight against climate change
• Be a part of a revolutionary technology movement
• Collaborate with innovative, out-of-the-(Brain) box thinkers in a fast-paced environment
• Work with amazing people who truly have a passion in the work they do

BrainBox AI , we are committed to providing an inclusive work environment. We value the diversity of our team and we strongly believe in the power of people. We foster a safe space for our employees to thrive regardless of race, ethnicity, gender, gender identity, sexual orientation, age, and religion.

Minimum qualifications:
+ Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
+ 10 years of experience as an enterprise developer or in a customer-facing role.
+ Experience in cloud market insights and cloud computing across applications, infrastructure, storage, platforms, or data.
+ Experience engaging with, and presenting to, technical stakeholders and executive leaders.
Preferred qualifications:
+ Experience with structured enterprise architecture practices, hybrid cloud deployments, and on-premise-to-cloud migration deployments and roadmaps.
+ Experience in building, developing, designing and implementing highly distributed global cloud-based systems.
+ Experience in supporting telecommunications industry, and in enterprise technology in buying and evaluation process and of large-scale computing solutions.
+ Knowledge of technology solutions, to learn and work with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space.
+ Ability to deliver results and work cross-functionally to position and orchestrate a solution consisting of multiple products.
+ Ability to drive and influence audiences and identify expansion engagements within accounts.
The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As part of the Customer Developing organization in Google Cloud, Principal Developers lead cross-functional teams of experts to help customers design, plan, implement, and govern enterprise cloud strategies.
As a Principal Solutions Specialist, you will be a hybrid technical and business advisor. In this role, you will embody executive level qualities, lead the conversation, and direct the execution of the business team by combining both technical goal and business insight. You will partner with value developing to articulate the true total value of each technical solution and the overall business partnership with Google Cloud.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
+ Build a trusted advisory relationship with accounts and engage with Developers, Vice President Developing, C-level, and identify customer priorities, technical objections and design strategies encompassing the entire Google ecosystem to deliver business value and resolve blockers.
+ Provide domain expertise around public cloud and enterprise technology, and effectively promote Google Cloud with customers, at conferences, and online.
+ Make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution while providing best practices to customers to optimize Google Cloud effectiveness.
+ Manage the enterprise architecture relationship with customers by collaborating with specialists, product management, technical teams, and more.
+ Travel to customer sites, conferences, and other related events as needed.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

Minimum qualifications:
+ Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
+ 5 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
+ 5 years of experience with 2 or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, SAP.
+ 5 years of experience coding and debugging in a general purpose programming language (e.g., Java, C, C++, Python, Go, Shell scripting, JavaScript) or in system design.
+ Experience with SAP technologies and architecture/infrastructure needs, in compute infrastructure, supporting, developing, maintaining cloud solutions.
Preferred qualifications:
+ Experience supporting SAP solutions in cloud platforms.
+ Familiarity with SAP operations on public cloud around core production concepts (high availability, disaster recovery, multi-tenancy, scale out and scale up architectures, shared storage solutions, clustering solutions, etc.).
+ Familiarity with SAP proprietary technologies and architecture, including ABAP programming, Java programming, SAP HANA technology and administration.
The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Technical Solutions Developer, you will own our important customer issues in addition to providing level two support to our other support teams. You will be a part of a global team that provides support to help customers make the switch to Google Cloud.
In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will make our products easier to adopt and use by making improvements to the product, tools, processes and documentation. You will work in a shift pattern or non-standard work hours as needed, this may include weekend work.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
+ Understand customer impact, manage escalations through diagnosis, trouble-shooting and resolution on GCP products through excellent customer management. Contribute to Supportability Developer with products, SRE and Developer teams to improve product quality and reduce contact rate.
+ Develop understanding of the SAP-on-GCP and SAP on Google Bare Metal Solutions (BMS) technologies and solutions by troubleshooting, reproducing, determining root cause for issues.
+ Act as subject matter expert for internal/external stakeholders and customer organizations, resolve technical deployment obstacles, improve SAP-on-GCP/BMS and other products through understanding issue management and resolution processing.
+ Improve support experience for SAP-on-GCP/BMS by developing best practices/playbooks based on learnings from support of cloud based SAP solutions according to complex customer requirements and technical implementations.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: