23 Community Outreach jobs in Canada

Job Description

Benefits:

• commission
• Flexible schedule
• Opportunity for advancement

Flexible work from home options available.

Job Description

Position Title: Encampment and Community Outreach Worker

Competition: 25-046

Reports to: Assistant Manager of Community Services

Union: BCGEU

Compensation: $27.39-$9.69/hour

Schedule: 8:30am-4:30pm, Monday-Friday (70 hours bi-weekly)

Posting Closing Date: July 18, 2025 at 4pm

Organizational Focus

Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community. As such, we are committed to building our fast-growing team with a culture that supports our people and reinforces our core values of authenticity, leadership, respect, and social justice.

Pacifica is proud to be a Certified Living Wage Employer by The Living Wage for Families Campaign.

As a member of the Downtown Outreach Housing Resource Services (DOHRS) team, the Encampment and Community Outreach Worker’s focus is to work collaboratively within a multi-disciplinary group to provide outreach, assessment, placement and advocacy to identified homeless individuals primarily residing in encampments in and around the municipality of Greater Victoria.

Position’s Primary Objectives:

The position’s goal is to liaise with members of the Housing Action Response Team (H.A.R.T) team in efforts to identify homeless individuals in encampments and connect them to services and stable housing, by:

• providing a variety of assessment, placement and advocacy services for encampment clients;
• providing the outreach support necessary to connect high acuity clients to community services such as applications for ministry assistance, housing, medical services etc.;
• connecting identified individuals to permanent housing in conjunction with the local C.A.A. process, DOHRS services, and managing program specific subsidy allotments/agreements within the private market;
• working with other members of the community services team to develop and managing client case plans to promote long-term housing stability;
• developing and maintaining relationships with community members, agencies, landlords and identified clients;
• providing support to the team including the resolution of difficult/complex issues, debriefing and case management consultation;
• preparing and providing regular reports and statistics regarding critical incidents, program developments, operational issues and program evaluations;
• assisting in public relations campaigns, workshops and special events and projects;
• ensuring policies, procedures and obligations associated with Property Services are implemented and adhered to; and
• mentors new/existing front-line staff as needed.

Key Responsibilities:

1. Provides a range of support services to clients who have multiple barriers to housing, including:

• conducting comprehensive assessments through direct one-to-one consultations with clients;
• providing guidance, crisis intervention, as well as referral services to other community agencies, including application for income assistance;
• seeking out and approaching people living ‘in the rough’/street entrenched with the intention of establishing a rapport and building trust;
• supporting clients by providing educational materials and guidance regarding how to obtain and maintain housing;
• problem-solving and skills training with clients to facilitate securing affordable, adequate, safe housing;
• maintaining concise and accurate client files including current case notes and information about each client’s progress with their respective case plans;
• providing interim case management services during the period of assessment and placement in housing.

2. Develops and maintains on-going working, professional relationships with community members, landlords, property owners/managers, in collaboration with the Landlord Liaison position, including:

• providing mediation and problem-solving services to resolve disputes/disagreements between clients and landlords;
• responding quickly and effectively to tenancy issues such as damages to the unit, problems with hygiene, bed bugs, hoarding etc.;
• coordinating and participating in client move out activities; and
• following up with landlords on a regular basis to identify and mitigate potential housing retention issues before they escalate and become costly and difficult to manage.

3. Manage, in conjunction with the Assistant Manager of Community Services, program specific private market subsides, by:

• facilitating multi dwelling housing sites for encampment related individuals and other such housing models;
• manage housing sites in collaboration with Pacifica Housing’s property management services;
• case managing individuals in collaboration with community based housing first organizations that offer support and case management services.

4. As a member of the Community Services team, performs a variety of administrative duties and attends professional development functions, including:

• initiating and participating in program and policy assessment;
• attending bi-weekly team meetings to debrief cases, provide and receive peer support, provide up-dates on community status and exchange information on community resources;
• tracking client housing activities and compiling monthly statistical reports;
• maintaining the BC Housing Data Base and all associated processes such as reports and confidential documents;
• attending pertinent workshops/seminars and conferences;
• supporting and participating in agency/association wide initiatives such as public relations presentations, community forums, strategic planning events and information seminars;

5. Performs other related duties as necessary.

Requirements

Qualifications (minimum Education and Experience requirements):

Note: An equivalent combination of education and experience may be considered.

Education:

· Diploma in Social Work or Psychology, OR Counselling, Mental Health or Addictions Worker qualifications or other related social services field from college or university

· Conflict resolution/crisis prevention training and experience required

Experience:

• Minimum one (1) year recent related experience

Knowledge, Skills and Abilities:

• Demonstrated knowledge of the impacts of addiction, mental health, homelessness and poverty
• Demonstrated ability to work with individuals who have multiple barriers to stable housing
• Demonstrated ability to work independently and be part of an integrated community team
• Knowledge of the psychosocial rehabilitation model
• Knowledge of local community resources
• Awareness of harm reduction and ‘Housing First’ theory and practice
• Demonstrated conflict management/crisis prevention skills
• Ability to communicate effectively both verbally and in writing with clients, staff and community professionals
• Proficient in MS Office programs including Word, Outlook and Excel

Additional Criteria for Role:

• Completion of a Criminal Record Check is required before employment commences.
• First Aid Certification is required.
• Naloxone administration training is required.
• Must have valid driver’s license and access to a reliable vehicle with a minimum of $2 million liability ‘ usiness class’ insurance.

Please note: While this position is posted externally concurrently, members within the collective bargaining unit will receive first consideration in this appointment.

Behavioural Competencies Assigned to the Role:

Core Competencies

Caring: Intermediate

Creative: Intermediate

Responsible: Intermediate

Role-Specific Competencies

Relationship Building: Intermediate

Self-Management: Advanced

Decision Making: Intermediate

Benefits

• A mission driven and meaningful working environment.
• Competitive salary from a Certified Living Wage Employer.
• Minimum six (6) percent vacation accrual rate for all regular employees
• Excellent benefits package for regular employees (includes extended health and dental, life insurance, and more).
• Competitive BCGEU Pension Plan.
• Employee assistance program.
• Wellness time.
• Career development and internal advancement opportunities.
• Organization and individual training opportunities.
• Robust team building and staff social events.
• Dog friendly offices.

Pacifica Housing advises all employees, contractors and volunteers of the risk of violence, injury and harm that is present in the execution of their duties. Pacifica Housing is committed to providing a safe and risk-free work place, however, we acknowledge the inherent risk in social housing and direct support work while in homes and in other support relationships.

Pacifica celebrates diversity and what makes you uniquely you. We welcome the unique contributions that you can bring in terms of your culture, ethnicity, race, sexual orientation, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, and diversability.

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule

• Promote Qualicare Hamiltons services to community partners to drive business growth and generate referrals.
• Respond to and manage incoming client inquiries and coordinate caregiving services.
• Maintain up-to-date schedules for clients and caregivers using scheduling software.
• Support outreach and brand visibility through social media and CRM tools.
• Build, foster, and maintain strong relationships with clients, caregivers, and community stakeholders.

• Develop and execute local sales and marketing strategies in collaboration with the Administrator.
• Conduct a minimum of 40 outreach calls or visits per week to promote Qualicare services.
• Build relationships with referral sources including healthcare facilities, clinics, physicians, and eldercare organizations.
• Manage leads and opportunities through the CRM system.
• Assist with creating and posting content on social media platforms (Facebook, Instagram, etc.).
• Provide weekly updates and reporting on marketing activities and community engagement efforts.

• Respond promptly to client referrals and inquiries.
• Match clients with appropriate caregivers based on needs, skills, and geography.
• Maintain and update client and caregiver schedules using scheduling software.
• Communicate with clients, families, and caregivers to manage scheduling needs and resolve conflicts.
• Ensure accurate documentation of client information and service details.
• Support the incident/complaint reporting process and participate in continuous quality improvement initiatives.

• Post-secondary education preferred, ideally in business, healthcare, or a related field.
• 23 years of experience in sales, marketing, scheduling, or customer service (healthcare experience an asset).
• Strong organizational, communication, and interpersonal skills.
• Proficient with Microsoft Office (Word, Excel, PowerPoint) and CRM/scheduling software.
• Familiarity with social media platforms.
• Reliable vehicle, valid drivers license, and insurance required.

• Opportunities for professional development.
• Supportive team environment.
• Opportunity to make a meaningful difference in the lives of clients and families.

Work remote temporarily due to COVID-19.

Job Description

Benefits:

• Commission
• Flexible schedule
• Opportunity for advancement
• Training & development

• Approximately 10 hours per week (flexible hours)
• Commission provided for each client signed. Eligibility details will be discussed during the interview process and outlined in the employment agreement.
• Flexible schedule - ideal for retired or semi-retired professionals or those seeking purposeful part-time work

Flexible work from home options available.

Job Description

Salary: $25.95 - $29.76/hour

Kinsight is an accredited non-profit organization.We work alongside families of children, youth and adults with developmental delays or disabilities to support growth, development and personal well-being.We work with hundreds of community members and professionals to welcome and include all people, and foster vibrant and healthy communities.We serve the communities of New Westminster, Coquitlam, Port Coquitlam, Port Moody, Anmore and Belcarra.Our mission is to provide options and opportunities for people to have meaningful relationships and fulfilling lives.

POSITION SUMMARY:

The Community Outreach Worker (COW) will be working 1-1 with individuals focusing on promoting skill development and providing outreach services through the individual support of people out in the community. The COW will provide support to individuals for tasks such as: using public transportation, financial management, general household management, relationship building, community connections and supporting the development of ongoing supports. The COW may be reassigned to work in other programs, for which they are qualified, as needed.

SHIFTS:

35 hours/week - on a flexible schedule (including evenings and weekends), to accommodate the individuals being supported. May be required to work Statutory Holidays.

LOCATIONS:

• various locations in the Tri-Cities and surrounding communities
  

QUALIFICATIONS:

• 
  Diploma in Human Services or Community Support Worker or equivalent
• 
  Class 5 Drivers License and required to use own vehicle
• 
  Community Care First Aid/CPR/NVCI, Food Safe Certificate
• 
  Maintain Vulnerable Sector Criminal Record Check clearance throughout employment
• 
  Knowledge and experience in the facilitation of the Person Centered Planning Process, positive behavioral support techniques, and skills based training
• 
  Knowledge and ability to use augmentative communication, strong oral and written communication skills. Ability to interact effectively with individuals and families
• 
  Experience assisting people with support needs related to developmental disabilities and/or adaptive functioning
• 
  Must be available to work a flexible schedule, including evenings and weekends
• This position requires BCGEU union membership

Job Description

Manager, Community Outreach and Employment Services,  Job ID #139
Full-time / Starting ASAP / Jane-Finch

Who is JVS
JVS Toronto believes that every individual has opportunities for employment. Since 1947, JVS Toronto has been giving the power of employment and improved learning serving 10,000 new individuals annually through career, employment, and assessment services in Toronto and York Region. We also help businesses recruit the workforce they need to be successful. JVS Toronto is a registered charity and receives generous funding to provide most of our services without charge. Learn about the work we do:

Our employees benefit from a group benefit plan, a friendly work environment, monthly wellness initiatives, access to an employee assistance program (EAP), opportunities for continuous learning and a variety of corporate discounts. JVS Toronto also offers permanent employees a generous vacation package, a pension plan in addition to paid sick time, family care and wellness days.

Program Overview
Our pre-employment and employment programming includes a variety of interventions aimed at supporting vulnerable populations, including youth delivered through different services in the Jane and Finch community. Services focus on at-risk and multi-barriered youth with an ultimate goal to assist participants with gaining essential employability skills. 

Qualified applicants are invited to submit their resume & covering letter here.
JVS Toronto is an Equal Opportunity Employer. If you require accommodation in order to submit your application, please contact HR. 
JVS Toronto embraces diversity and encourages all qualified candidates to apply.
We thank all applicants for their interest in our agency, however only those selected for an interview will be contacted.

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Job Description

“How do you live in the moment?”

We are passionate about ‘Making Every Moment Matter™.” We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for.

The Social Worker/Social Services Worker reports to the Executive Director and is responsible for providing orientation, informal education, support and counselling to residents, families, and friends to promote a sense of comfort and well-being, as well as overall empowerment among individuals. Intervenes as needed in interactions between individuals, families, staff, group communities and their environment.

Responsibilities:

• Develop, implement and evaluate Social Service Programs
• Provide support to department managers in staff intervention when needed.
• Facilitate support groups for families and/or residents.
• Bereavement counselling for residents/families/staff as needed.
• Coordinate Family Council meetings.
• Act as the Home Resident Placement Coordinator
• Participate in tours of the Home with potential applicants and/or their representatives.
• Maintain a wait list in conjunction with Ontario Health atHome.
• Maintain communication with placement agencies, applicants/representatives, to ensure exchange of information to ensure occupancy remains above LHIN specific occupancy target.
• Outreach services by maintaining contact and relationships with hospital social workers and discharge planners, community agencies, physician offices, social workers in nursing homes and retirement homes in area or region and any other agency that would be a source of referral for new residents.
• Required to understand the nature and meaning of quality indicators
• Participates in the improvement of the indicators and achieve satisfactory results.
• Participates in: Recruitment, Orientation, Retention, Labour Management and Performance Management
• Monthly review and quarterly trending and analysis of resident satisfaction questionnaires with developed and implemented action plans. Semi-annual analysis with action plan to Executive Director
• Other duties as assigned and or indicated in Job Task Inventory

Qualifications:

The qualifications needed to join our family are as follows:

• Diploma in social services, gerontology, or a degree in Social Work.
• Registered under the Social Work and Social Services Work Act and holds a current general certificate of registration.
• Or must have held a Social Worker or Social Services Worker position at a different Long-Term Care Home without meeting the updated qualifications set out in the Regulation, on the condition that the person has had three (3) years full-time experience in the position during the five (5) years immediately after being hired at the different Long-Term Care Home or the equivalent part-time experience in the position during the seven (7) years immediately after being hired at the different Long-Term Care Home.
• Previous experience in a geriatric social-related field is an asset.
• Well-developed interpersonal skills and demonstrated ability to interact efficiently and courteously with residents, the public, employees, and volunteers.
• Excellent written and verbal communication skills.
• Good organizational skills.
• Knowledge of RAI-MDS – AIS certified, if not must be completed successfully within one (1) year of being hired.
• Demonstrate the professional practice values of the social worker: respect for the dignity of every individual; belief in the ability of every individual to evolve and develop; recognition of the necessity to perceive and understand the individual as an element of interdependent systems which may be subject to change; respect for the rights of individuals, groups and communities; respect for the principles of individual autonomy and self-determination; recognition of the right of any endangered individual to receive assistance and protection when needed.
• Second language is an asset.
• To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.
• To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.
• As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X-ray (within the last year), as per Public Health requirements.
• Two supervisory references required
• Provide proof of all required vaccines. The Employer strongly recommends to “stay up to date” with the recommended vaccines. Vaccination requirements are subject to changes as determined by the Employer

What do we offer you?

• Competitive wages
• Employee benefits
• Employee perks
• Employee and Family Assistance Program
• Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter™. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.

Job Description

SOCIAL SERIVCES OPPORTUNITES

The Pod Group (PG) is a creative consulting firm dedicated to serving the unique needs of community and not-for-profit organizations. At our core, we prioritize the integration of equity, diversity, inclusion and belonging in all aspects of our work as we believe a culture of inclusivity and engagement is vital for the success of all organizations.

We support the recruitment efforts of social services and community based organizations across Ontario in various sectors including Violence Against Women, Mental Health, Homelessness, Newcomer Services, Social Justice, Housing and Property Management, and Addictions. We recruit for all levels of opportunities from front-line to C-Suite.

If you are looking for your next opportunity in the Social Services Sector, please feel free to submit your resume and let us know about your career aspirations! Always happy to connect!

-The Pod Group Team

Job Description

Salary: 32.75

Job Title: Outreach Worker / Community Developer
Organization: African Canadian Association of Ottawa (ACAO)
Location: Ottawa, Ontario
Position Type: Full-Time (3-Year Contract)
Start Date: ASAP
Salary: $32.75/hour plus benefits

About the Program

Pathways to Empowerment is a dynamic, multi-year program aimed at supporting at-risk newcomer youth aged 1324 in Ottawa, particularly those residing in shelters and transitional housing. The program offers mentorship, life skills, vocational support, mental health programming, and wraparound services for families, delivered in multiple languages including English, French, Swahili, and Arabic.

Position Summary

The Outreach Worker / Community Developer will lead the implementation of this expanded initiative by developing, coordinating, and delivering culturally responsive programming. The individual will work with youth, families, community partners, volunteers, and shelters to build trust, improve service accessibility, and provide hands-on support to empower newcomer youth and their families.

Key Responsibilities

• Program Coordination:
  Implement life skills, mentorship, mental health, and vocational training workshops in partnership with local organizations and professionals.
• Community Outreach & Engagement:
  Build relationships with shelters, transitional homes, schools, and local service providers to recruit youth and promote program offerings.
• Participant Support:
  Provide direct one-on-one support to youth; facilitate referrals to education, mental health, employment, and social services.
• Volunteer Coordination:
  Work with program staff to train, assign, and support volunteers contributing to tutoring, mentoring, and support services.
• Family Engagement:
  Coordinate wraparound services such as food distribution, parenting guidance, and access to donated clothing and basic needs.
• Monitoring & Reporting:
  Track outcomes through attendance records, surveys, and feedback forms. Provide data and success stories to inform ongoing improvements and stakeholder reporting.
• Multilingual and Inclusive Service Delivery:
  Ensure programs are inclusive and linguistically accessible; work with interpreters or deliver services in French, Swahili, or Arabic where possible.

Qualifications

• Postsecondary education in Social Work, Community Development, Education, Psychology, or a related field (or equivalent lived/professional experience).
• Minimum 2 years experience working with youth from immigrant, refugee, or marginalized backgrounds.
• Deep understanding of issues affecting Black, African, and racialized newcomer youth.
• Proven ability to work in community settings and engage diverse stakeholders.
• Strong organizational, facilitation, and communication skills.
• Ability to work evenings or weekends as required.
• Bilingualism (English and French) is required.
• Valid drivers license and access to a vehicle preferred.

Working Conditions

• Hybrid work model with outreach conducted across Ottawas priority neighborhoods.
• Occasional evening and weekend work.