4,123 Convenience Store jobs in Canada

Job Description

VG Meats is looking for a Retail Sales Team Member in Simcoe, ON!

The Retail Sales Team Member is responsible for all sales activities and sales associate job duties; greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information. Develop your ESSENTIAL SERVICE CAREER with VG Meats!

Why you should work for VG Meats:

• Wage: This position starts at $17.20 per hour and gives hires a plan to increase wages quickly! Consideration will be given to those with retail experience and skills.
• Job Types: Full-time & Part-time
• 25% off employee discount
• A growing company offering many learning experiences
• We are a regenerative employer meaning that the organization continues to build a workplace that is good for its staff, producers, customers and communities.

Duties & Responsibilities:

• Demonstrate outstanding customer service and selling skills
• Stock and display merchandise
• Track and maintain store and freezer inventory 
• Regularly sanitize the work areas
• Process payments
• Develop product knowledge and stay current with promotional events and sales
• Assist with picking and shipping wholesale customer orders 

Requirements/Qualifications:

• Exceptional customer service skills (enthusiastic, friendly, energetic &  mature)
• Availability to work a variety of hours, which may include early mornings, evenings, and weekends
• Ability to work independently and in a team environment
• Attention to detail
• Effective written and verbal communication skills
• Basic math skills
• Time management and problem solving skills
• Willingness to learn and/or possesses prior knowledge of meat cuts
• Reliable transportation and attendance dependability
• Physical demands: constant moving, talking and standing for at least two consecutive hours.
• May involve stooping, kneeling, crouching and climbing ladders

About VG Meats:

VG Meats is dedicated to producing high quality, healthy foods through sustainable farming practices. A fourth-generation family business, we produce tenderness tested beef, pork and pastured poultry that our customers love. We're looking for people who share our dedication and vision. Our areas of focus are regenerative farming practices, retailers, farmers, restaurants, distributors and institutions.

VG Meats is an equal opportunity employer and accommodation will be provided during the interviewing and hiring processes.

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We are seeking a highly motivated and customer-focused individual to join our team at Climate Control Systems of Greenwood INC as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving inquiries and issues in a timely and efficient manner.

• Answer incoming customer calls and emails promptly and professionally
• Assist customers with product inquiries, orders, and returns
• Resolve customer complaints and issues with a sense of urgency
• Maintain accurate records of customer interactions and transactions
• Collaborate with other departments to ensure customer satisfaction

• Previous customer service experience preferred
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in Microsoft Office and CRM software
• High school diploma or equivalent

If you are a team player with a passion for providing exceptional customer service, we want to hear from you! Apply now to join our dynamic team at Climate Control Systems of Greenwood INC.

We are seeking a friendly, patient, and solutions-oriented Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, responsible for providing timely and accurate support via phone, email, chat, or social media.

• Respond promptly and professionally to customer inquiries
• Resolve product or service problems by clarifying customer complaints, determining the cause, and offering solutions
• Process orders, forms, applications, and requests
• Maintain accurate records of customer interactions and transactions
• Follow up with customers to ensure resolution and satisfaction
• Escalate complex issues to appropriate departments or supervisors
• Provide product/service information and guidance
• Identify customer needs and suggest appropriate products or services
• Stay updated on company policies, services, and product updates
• Meet or exceed customer service performance targets (e.g., response time, satisfaction score)

• High school diploma or equivalent; associate or bachelor’s degree is a plus
• Previous experience in customer service or a related field preferred
• Strong communication skills — both verbal and written
• Ability to stay calm and professional under pressure
• Tech-savvy and able to quickly learn new software tools
• Basic proficiency in Microsoft Office, Google Workspace, or CRM platforms
• Strong organizational and problem-solving skills
• Excellent interpersonal skills and a customer-first attitude

We are looking for a friendly, detail-oriented, and problem-solving Customer Service Representative to join our team. The ideal candidate will act as the first point of contact for our customers, providing excellent service by answering inquiries, resolving issues, and ensuring customer satisfaction across all communication channels.

Key Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person.
• Resolve product or service issues promptly and professionally.
• Provide accurate information about products, services, pricing, and policies.
• Process orders, returns, refunds, and exchanges.
• Maintain customer records and document interactions in CRM systems.
• Escalate complex issues to supervisors or specialized departments when necessary.
• Identify opportunities to improve customer experience and provide feedback to management.
• Follow up with customers to ensure issues are resolved and satisfaction is achieved.
• Support team goals by meeting service metrics (response time, resolution time, satisfaction scores).

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
• Proven customer support or client-facing experience.
• Strong communication, active listening, and interpersonal skills.
• Ability to handle difficult situations with patience and empathy.
• Basic computer literacy; experience with CRM or ticketing systems is a plus.
• Strong problem-solving and time-management skills.
• Ability to work independently and as part of a team.

The Customer Service and Support Representative will be the frontline of our company, delivering exceptional service to customers through various communication channels, including phone, email, and live chat. The primary responsibility is to address customer inquiries, resolve issues, and provide information about products and services in a professional and friendly manner.

Key responsibilities include assisting customers with order processing, troubleshooting technical issues, managing returns and exchanges, and ensuring customer satisfaction. This role also involves maintaining accurate records of customer interactions, feedback, and complaints using our CRM system.

To succeed in this role, candidates should have excellent communication skills, both verbal and written, and be able to handle customer concerns with empathy and patience. A problem-solving mindset, attention to detail, and the ability to work well under pressure are essential. Previous experience in customer service is preferred, and a solid understanding of our products and services will be provided during training.

Contact Center Customer Service Representatives (CSRs) perform a wide range of tasks related to Hinton McCurry LLC eligibility determination or recertification. Responsibilities can include completing any task necessary to assist in the determination of MHN eligibility including processing applications, updating case information, and processing case reviews. Work is conducted via phone or through offline systems. Processes can be lengthy and intricate. CSRs must be adaptable as tasks vary throughout the day. Qualified candidates possess at least two years of experience in telephone customer service and problem resolution. They must have excellent reading and comprehension skills and be proficient in interpreting and applying federal and state laws, program policies, and procedures. The role demands the ability to thrive in a fast-paced environment with high call/task volume, requiring minimal idle time between tasks.

Job Description

Answers calls from participants regarding initial and continuing eligibility for income maintenance programs related to medical services.

Gathers, verifies, evaluates, and enters necessary social, financial, and medical information to determine the need and eligibility for medical assistance into various applications.

Maintains complete and accurate computerized records of participant interactions including details of action taken and education provided.

Performs a variety of diverse tasks while continuing to maintain currency and accuracy of program requirements.

Ensures timely processing of participant inquiries/annual reviews to meet client needs and program mandates.

Explains and interprets agency policy, procedures, and rules governing public assistance programs to clients and other individuals.

Refers families, children, adults, or aged receiving assistance to other agencies or community resources, as necessary.

Meets or exceeds daily standards for performance, accuracy, customer service, and quality.

Participates in training activities as needed.

Performs other related work as assigned.

Experience/Skills

Introductory knowledge of mathematics and accounting principles used in the calculation of public assistance benefits.

Introductory knowledge of techniques to assess case situations and determine the most appropriate course of action to ensure conformity with established eligibility guidelines.

Introductory knowledge of the general provisions, objectives, and philosophy of public assistance programs.

Skill in handling client behaviors such as fear, hostility, and aggression.

Ability to maintain accurate and systematic records, to organize and prioritize the workload to meet assigned timeframes.

Ability to adapt to changes in policy, procedures and work assignments.

Ability to operate a personal computer and use automated technology to establish and maintain case records.

Ability to understand, explain and apply federal and state laws, program policy and procedures.

Ability to communicate effectively with applicants, recipients, the general public, and other employees.

Exceptional customer service skills.

Must have a high school diploma or GED equivalent.

Don't delay apply today!

Job Types: Full-time, Contract

Benefits:

401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance
Work from home

Scope of Duties and Responsibilities of a Customer Service Representative

The role of a Customer Service Representative is vital to ensuring customer satisfaction and maintaining strong client relationships. While responsibilities may vary depending on the organization’s products or services, the position typically involves a wide range of duties. These include identifying and recommending suitable products or services that align with customer needs, as well as responding to inquiries in person, over the phone, by email, or through online chat platforms.

A key responsibility is to address and resolve complaints in a professional and timely manner, ensuring that customers have a positive experience at every point of interaction. Representatives are also expected to develop and maintain a comprehensive understanding of the company’s products, services, and policies to provide accurate information and solutions.

In addition, the role involves processing orders, managing transactions, accepting payments, and issuing refunds when necessary. Customer Service Representatives may also be responsible for documenting customer interactions, providing feedback to improve services, and assisting in the development of customer support strategies that enhance satisfaction and loyalty.

• You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time
• You have patience, and the ability to listen and recognize the needs of our client members
• You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s
• You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message
• You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual
• Customer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound calls
• Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way
• Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills
• Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols
• High level attention to detail, multi-tasking, and ability to organize work
• Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging
• Ability to work autonomously in a self-paced, self-motivated team environment
• Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat
• Ability to understand and follow oral and written instructions
• Ability to type 30 words a minute
• Experience working in a customer service related field
• High School degree required
• Associate or Bachelor’s degree nice to have
• Working knowledge of health and welfare and/or defined benefit pension plans
• Experience working in a call center environment
• Ability to read, write and speak Spanish (for bilingual positions)

• After 30 days on assignment > pay rate increases
• During our busy season you will be expected to work a 40 hour week and overtime when requested
• Pay and Benefits
• subject to specific elections, plan, or program terms
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending

The Balance Institute Pty Ltd specializes in delivering compassionate, learner-centered educational services to support families through life’s pivotal transitions. We believe in empowering every individual with knowledge, clarity, and confidence.

Role Summary:
As a Customer Service Representative, you'll be the friendly and knowledgeable first point of contact for our learners and partners. Your role is key in creating smooth, positive interactions and strengthening relationships.

What You’ll Do:

• Manage inquiries via phone, email, and chat
• Help with enrollment, scheduling, billing, and