4,387 Counter Service jobs in Canada
Abbey's Counter service
Posted today
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Job Description
Job Title: Counter Service Associate
Location: Abbey's Bakehouse- Square One
Job Summary:
We are seeking an enthusiastic and customer-focused Counter Service Associate to join our team. In this role, you will be responsible for providing excellent service to customers, efficiently taking orders, handling payments, and ensuring a smooth operation at the counter. You will play a key role in creating a positive customer experience and maintaining a clean and organized environment.
Key Responsibilities:
Customer Service: Greet customers with a warm, friendly demeanor and assist them with their orders. Provide product knowledge, answer customer questions, and make recommendations based on preferences. Handle customer concerns or complaints in a polite and professional manner, escalating to management when necessary.
Order Processing: Accurately take orders in-person, over the phone, or via online systems, ensuring all details are correct. Process customer payments using the point-of-sale (POS) system and handle cash and credit card transactions efficiently. Prepare orders and package items for pickup or delivery, ensuring accuracy and quality.
Cleanliness & Organization: Keep the counter area clean, organized, and fully stocked with necessary supplies (napkins, utensils, condiments, etc.). Regularly sanitize surfaces and follow health and safety protocols to maintain a clean and safe working environment. Assist with restocking items as needed and ensure all equipment is in working order.
Team Collaboration: Work closely with other team members to ensure smooth service and timely order fulfillment. Assist in opening and closing procedures, including setting up and breaking down the service area. Help maintain positive team morale and contribute to a collaborative, supportive work environment.
Upselling & Product Promotion: Proactively suggest additional items or promotions to customers to increase sales and enhance the customer experience. Stay informed about new menu items, specials, or seasonal offerings to effectively communicate them to customers.
Efficiency & Multitasking: Manage multiple orders and customers at once, maintaining a calm and organized approach in a fast-paced environment. Ensure that all orders are processed quickly and accurately while maintaining high customer service standards.
Qualifications:
Previous experience in customer service, food service, or retail is preferred but not required.
Excellent communication and interpersonal skills with a friendly, positive attitude.
Ability to handle cash transactions and operate a POS system.
Strong multitasking and organizational skills.
Ability to work effectively both independently and as part of a team.
Must be able to work flexible hours, including evenings, weekends, and holidays.
Ability to stand for long periods of time and perform physical tasks such as stocking and lifting up to 25 lbs.
Physical Requirements:
Ability to stand, walk, and move around for extended periods.
Ability to lift up to 25 lbs (e.g., lifting supplies or stocking items).
Comfortable working in a fast-paced, high-energy environment.
Abbey's Bakehouse offers award-winning butter tarts and decadent baked goods.
Manager Food Service FSM Counter SW
Posted today
Job Viewed
Job Description
189139
Career Group:
Store Management
Job Category:
Retail - Deli
Travel Requirements:
0 - 10%
Job Type:
Full-Time
Country: Canada (CA)
Province: Ontario
City: Dryden
Location: 4810 Dryden Safeway
Postal Code: P8N3E6
Embark on a rewarding career with Sobeys Inc., celebrated among Canadau2019s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better u2013 great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
Partners with local vendors and suppliers to build strategies for increased sales.
Work with Store Manager, Assistant Store Manager and Manager Retail Operations / Execution Specialists to develop merchandising strategies and assist with problem solving
Partners with HR Business Partner and Labour Relations on employee relations matters and progressive discipline
Execution of department initiatives and retail program
Operational decisions within the department
Merchandising execution
Ensuring regulatory compliance
Hereu2019s where youu2019ll be focusing:
Exceptional Customer Experience
Manage day-to-day operations for Deli, HMR & Meat, guide employees through tasks.
Maintain high department standards, foster a positive environment for employees and customers
Assists with and resolves customer issues / elevated customer concerns
Demonstrate exceptional product knowledge, awareness of product changes, promotions and seasonal trends, customer needs / demographics, local and ethnic products
Utilizes Fresh Item Management (FIM) and Computer Assisted Ordering (CAO) to review order histories, manage stock levels, conduct daily cycle counts and support the On-Shelf Availability Program
Lead and Manage Employees
Support, motivate, coach, develop, train and build relationships with the team, listens to feedback, suggestions and provide solutions to problems
Monitors employeesu2019 behaviours, goal progress, and performance, progressive discipline where required, completing annual performance appraisals
Manages department hours by reviewing labour costs and budgets, creating department schedules and approving time off requests
Supports the recruitment, selection and onboarding of new hires
Financial Controls
Support forecast and weekly plans by analyzing, reviewing, and evaluating profit and loss statements and other pertinent information (i.e. shrink trends, Workforce Management (WFM) reports, labour, net margin, price fluctuations, invoices etc.)
Execute on Action Plans in partnership with the Store Operator to improve Key Performance Indicators (KPIs) and subsequent follow-up
Regulatory Compliance and Company Standard Operating Procedures
Train staff and ensures adherence to standard operating procedures (e.g. loss prevention, occupational health & safety), and compliance to department policies and audits (e.g. Steritech, Food Safety)
What you have to offer:
Demonstrate outstanding leadership, while serving as a role model
Create a culture of continuous learning and development
Able to lead/coach/motivate team collectively and individually
Create a safe, inclusive and positive environment (diversity, equity, and inclusion)
Exceptional product knowledge
Detail-oriented with the ability to effectively prioritize and delegate to ensure execution of tasks by the team
Excellent written and oral communication skills; ability to communicate clearly to all levels of management
Strong knowledge of department financial reporting and budgets
Demonstrates an ability to use a computer and related technology
High School Diploma or equivalent
24 months retail experience; previous supervisory experience an asset
Completion of Department Manager in Training Program (DMT)
Frequent lifting of up to 20 lbs (50% - 75% of the time); occasional lifting of between 21-50 lbs (up 25% of the time)
Physical work including but not limited to bending, reaching, lifting, twist/rotating, squatting, kneeling, crouching, pushing, pulling and frequent hand coordination such as gripping and grasping frozen products etc.
Constant walking and standing
Exposure to varying temperatures over short periods of time (e.g., cooler, freezer oven, steamer etc.)
Exposure to various elements such as sanitation, cleaning chemicals (up to 25% of the time)
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better u2013 physically, financially and emotionally.
The salary range for this position in Ontario is $48,000.00 - $63,000.00 . We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure that you are paid fairly and competitively.
Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:
Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
Access to Virtual Health Care Platform and Employee and Family Assistance Program.
A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
Learning and Development Resources to fuel your professional growth.
Parental leave top-up
Paid Vacation and Days-off
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
Manager Food Service FSM Counter SW
Posted today
Job Viewed
Job Description
189139
Career Group:
Store Management
Job Category:
Retail - Deli
Travel Requirements:
0 - 10%
Job Type:
Full-Time
Country: Canada (CA)
Province: Ontario
City: Dryden
Location: 4810 Dryden Safeway
Postal Code: P8N3E6
Embark on a rewarding career with Sobeys Inc., celebrated among Canadau2019s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better u2013 great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
Partners with local vendors and suppliers to build strategies for increased sales.
Work with Store Manager, Assistant Store Manager and Manager Retail Operations / Execution Specialists to develop merchandising strategies and assist with problem solving
Partners with HR Business Partner and Labour Relations on employee relations matters and progressive discipline
Execution of department initiatives and retail program
Operational decisions within the department
Merchandising execution
Ensuring regulatory compliance
Hereu2019s where youu2019ll be focusing:
Exceptional Customer Experience
Manage day-to-day operations for Deli, HMR & Meat, guide employees through tasks.
Maintain high department standards, foster a positive environment for employees and customers
Assists with and resolves customer issues / elevated customer concerns
Demonstrate exceptional product knowledge, awareness of product changes, promotions and seasonal trends, customer needs / demographics, local and ethnic products
Utilizes Fresh Item Management (FIM) and Computer Assisted Ordering (CAO) to review order histories, manage stock levels, conduct daily cycle counts and support the On-Shelf Availability Program
Lead and Manage Employees
Support, motivate, coach, develop, train and build relationships with the team, listens to feedback, suggestions and provide solutions to problems
Monitors employeesu2019 behaviours, goal progress, and performance, progressive discipline where required, completing annual performance appraisals
Manages department hours by reviewing labour costs and budgets, creating department schedules and approving time off requests
Supports the recruitment, selection and onboarding of new hires
Financial Controls
Support forecast and weekly plans by analyzing, reviewing, and evaluating profit and loss statements and other pertinent information (i.e. shrink trends, Workforce Management (WFM) reports, labour, net margin, price fluctuations, invoices etc.)
Execute on Action Plans in partnership with the Store Operator to improve Key Performance Indicators (KPIs) and subsequent follow-up
Regulatory Compliance and Company Standard Operating Procedures
Train staff and ensures adherence to standard operating procedures (e.g. loss prevention, occupational health & safety), and compliance to department policies and audits (e.g. Steritech, Food Safety)
What you have to offer:
Demonstrate outstanding leadership, while serving as a role model
Create a culture of continuous learning and development
Able to lead/coach/motivate team collectively and individually
Create a safe, inclusive and positive environment (diversity, equity, and inclusion)
Exceptional product knowledge
Detail-oriented with the ability to effectively prioritize and delegate to ensure execution of tasks by the team
Excellent written and oral communication skills; ability to communicate clearly to all levels of management
Strong knowledge of department financial reporting and budgets
Demonstrates an ability to use a computer and related technology
High School Diploma or equivalent
24 months retail experience; previous supervisory experience an asset
Completion of Department Manager in Training Program (DMT)
Frequent lifting of up to 20 lbs (50% - 75% of the time); occasional lifting of between 21-50 lbs (up 25% of the time)
Physical work including but not limited to bending, reaching, lifting, twist/rotating, squatting, kneeling, crouching, pushing, pulling and frequent hand coordination such as gripping and grasping frozen products etc.
Constant walking and standing
Exposure to varying temperatures over short periods of time (e.g., cooler, freezer oven, steamer etc.)
Exposure to various elements such as sanitation, cleaning chemicals (up to 25% of the time)
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better u2013 physically, financially and emotionally.
The salary range for this position in Ontario is $48,000.00 - $63,000.00 . We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure that you are paid fairly and competitively.
Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:
Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
Access to Virtual Health Care Platform and Employee and Family Assistance Program.
A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
Learning and Development Resources to fuel your professional growth.
Parental leave top-up
Paid Vacation and Days-off
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
Customer Service - Counter/Inside Sales
Posted today
Job Viewed
Job Description
Job Description
Who we are
We are strong, nimble, and growing! EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. At E.B. Horsman & Son, we’re committed to a workplace where everyone belongs. If you’re qualified, we’d like to hear from you.
What we offer
- Birthday off
- Health, dental, and employee assistance program benefits
- Annual profit-sharing
- Employee share ownership program (ESOP)
- RRSP matching after 1 year of employment
- Access to EBH University for personal & professional growth
Onsite work location
This is a full-time, permanent Electrical Customer Service, Counter /Inside Sales role located on 2255 S Quinn St S, Prince George, BC V2N 2X4
Why this role matters
The Electrical Customer Service, Counter /Inside Sales representative, is responsible for building positive relationships with customers and suppliers through generating accurate quotations, sales orders, and returns that align with organizational sales targets. Counter/Inside Sales works closely with Outside Sales to provide excellent customer service, prevent potential issues, and monitor ongoing projects. In addition, this role will be required to work or cover at the counter to assist and interact with our customers.
- Customer Service Orientated. Providing excellent customer service is key for this role as it will require maintaining and building customer relations through product quotations, sales, and timely follow-ups.
- Strong Multi-tasker. This role will require you to juggle through a number of client requests and be able to meet competing priorities and timelines.
- Collaborative Communicator. Communication is essential for this role both verbally and written with our customers.
- Highly Organized. Due to the high volume of customer requests, you will be required to be organized and adjust and work through interruptions.
- Comfortable with Technology. This role requires using the phone and computer to follow up on the customer's request.
What You’ll Bring To This Role?
- Wide range of expertise in the products and services provided by E.B. Horsman & Son
- 3+ years of customer service experience
- 2+ years of electrical/lighting industry experience and product knowledge
- Intermediate computer skills with proficiency in MS Office & the ability to learn new software programs
- Ability to be inclusive, collaborative, and respectful.
- The ability to sit/stand at a desk for 4+ hours per day.
- Basic mathematical skills
Our Core Values: Celebrating the Past, Empowering the Future
Teamwork l Integrity l Continuous Improvement l Resilience l Empowered
We thank all interested applicants. However, we are only able to work with those who live in Canada and have permanent working status. Please note that only those chosen for an interview will be contacted.
#ISCS14
Food Service
Posted today
Job Viewed
Job Description
Job Description
JOB DESCRIPTION
En tant que membre de l’équipe, votre première priorité est la satisfaction de l’invité. Que vous soyez la première personne que nos invités rencontrent ou que vous prépareriez nos produits de pâtisserie de qualité que nos invités viennent déguster et adorent, vous aurez l’occasion d’offrir et de créer des expériences d’invité exceptionnelles. D’une part, votre énergie et votre passion pour le service aux invités sont ce qui fait de vous un membre de l’équipe important dans cet environnement dynamique. D’autre part, votre capacité à faire plusieurs choses à la fois et à bien communiquer avec les autres membres de votre équipe contribueront à votre succès.
Pourquoi travailler pour nous?
- Horaires flexibles et variables
- Formation complète
- Rabais sur les produits Tim Hortons
- Possibilité d’être à temps plein ou temps partiel
- Programme de bourses d’études Équipe Tim Hortons
- Possibilités d’avancement
- Prime de nuit
- Recompenses
- Programme d'assurance apres 90 jours
As a Team Member at Tim Hortons, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to enjoy, you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment while your ability to multi-task and communicate with your fellow team members will contribute to your success.
Why work for us?
- Paid Training
- Flexible schedule
- Scholarship Program Opportunities
- Amazing growth opportunities!
- Benefits after 90 days
- Overnight premimum
- Incentives
Posséder une passion pour le service aux invités et aimez créer des expériences d’invité exceptionnelles / Have a passion for customer service and love to create an exceptional customer experience
check_circle_outline
Posséder un bel esprit d’équipe et avoir un sens d’empressement au travail / Have a team spirit and being able to work in a fast paced environement
Company InformationLes nouvelles occasions et les nouveaux défis qui s’offrent à vous au quotidien ne sont que l’une des raisons pour lesquelles vous serez content de vous être joint à notre équipe.
Lorsqu’on travaille à un restaurant Tim Hortons, on se sent chez soi. C’est un lieu de travail divertissant où les invités sont vos voisins et vos collègues sont vos amis, et où un simple geste peut ensoleiller la journée d’un invité et laisser une impression durable.
Ce sont les gens chez Tim qui font que Tim est… Tim! Et, vous aussi pouvez faire partie de l’équipe!
Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.
REQUIREMENTS
ABOUT THE COMPANY
Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.
En présentant ma candidature, je reconnais que la plupart des restaurants Tim Hortons® sont détenus et exploités de façon indépendante par des franchisés. À cet égard, je comprends que je peux postuler pour un restaurant Tim Hortons ® appartenant à un franchisé et, si c’est le cas, les décisions d’embauche seront prises par le franchisé. Des accommodements peuvent être offerts sur demande.
Food Service Worker
Posted today
Job Viewed
Job Description
**WHO ARE WE?**
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job u2013 we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, thatu2019s something weu2019re truly proud of.
**_Work That Matters, People Who Care_**
**Job Description**
Wash, peel, and cut of fruits and vegetables per the preparation schedule.
Prepare, cook or pan food as per prep schedule
Count, weigh and measure ingredients for assigned food production area
Store food in designated areas following wrapping, dating, food safety and rotation procedures
Portion meal trays and special diet trays as per meal schedule
Load, deliver, collect and unload meal service carts to the pods
Perform general cleaning duties including carts, trolleys, dishes and pots.
Maintain storage areas in a clean and orderly manner
Work efficiently and handle all equipment and products safely
Cash register operations and meal ticket procedures.
Perform other duties during off-service hours as required.
Perform any reasonable request as assigned or directed by management in a suitable timeframe
**Qualifications**
Grade 12, or equivalent combination of education, training and experience
Must pass and maintain a clean criminal record
Possess a Food Safe level 1 certificate or provincial equivalent
Ability to communicate effectively both written and verbal in the English language
Physical ability to perform all job-related tasks
Ability to operate all related equipment
Must have excellent interpersonal skills, and organizational skills
Must practice good personal hygiene
Must be able to effectively give and receive instructions
**Additional Information**
**WHATu2019S IN IT FOR YOU?**
Experience one of the most remote locales in the world and enjoy the arctic scenery!
Extended health and dental benefits plus employee and family assisstance program.
Whereas other companies are downsizing, we are growing!
Be #1 on day 1 by joining an industry leader.
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteransu2019 status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
#IND6
Food Service Worker
Posted today
Job Viewed
Job Description
**WHO ARE WE?**
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job u2013 we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, thatu2019s something weu2019re truly proud of.
**_Work That Matters, People Who Care_**
**Job Description**
Wash, peel, and cut of fruits and vegetables per the preparation schedule.
Prepare, cook or pan food as per prep schedule
Count, weigh and measure ingredients for assigned food production area
Store food in designated areas following wrapping, dating, food safety and rotation procedures
Portion meal trays and special diet trays as per meal schedule
Load, deliver, collect and unload meal service carts to the pods
Perform general cleaning duties including carts, trolleys, dishes and pots.
Maintain storage areas in a clean and orderly manner
Work efficiently and handle all equipment and products safely
Cash register operations and meal ticket procedures.
Perform other duties during off-service hours as required.
Perform any reasonable request as assigned or directed by management in a suitable timeframe
**Qualifications**
Grade 12, or equivalent combination of education, training and experience
Must pass and maintain a clean criminal record
Possess a Food Safe level 1 certificate or provincial equivalent
Ability to communicate effectively both written and verbal in the English language
Physical ability to perform all job-related tasks
Ability to operate all related equipment
Must have excellent interpersonal skills, and organizational skills
Must practice good personal hygiene
Must be able to effectively give and receive instructions
**Additional Information**
**WHATu2019S IN IT FOR YOU?**
Experience one of the most remote locales in the world and enjoy the arctic scenery!
Extended health and dental benefits plus employee and family assisstance program.
Whereas other companies are downsizing, we are growing!
Be #1 on day 1 by joining an industry leader.
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteransu2019 status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
#IND6
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Food Service Supervisor
Posted 4 days ago
Job Viewed
Job Description
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
**Essential Duties and Responsibilities:**
- Assist the Shift Managers to supervise multiple food service units.
- Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
- Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
- Communicate positively and enthusiastically to the café patrons and address their issues promptly.
- Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
- Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
- Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.
**Qualifications**:
Think you have what it takes to be our **Food Service Supervisors**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- At least one year of strong operation food industry management experience.
- FoodSafe Level 1 Certification.
- Comprehensive health and safety knowledge and training.
- Knowledge of food service catering.
- Strong supervisory skills and the capability to motivate and lead staff.
- Employee relations experience in a unionized environment is an asset.
- Excellent customer service skills.
- Excellent communication skills (written and verbal).
- Knowledge of Microsoft Office.
Food Service Supervisor
Posted 4 days ago
Job Viewed
Job Description
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
**Essential Duties and Responsibilities:**
- Assist the Shift Managers to supervise multiple food service units.
- Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
- Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
- Communicate positively and enthusiastically to the café patrons and address their issues promptly.
- Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
- Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
- Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.
**Qualifications**:
Think you have what it takes to be our **Food Service Supervisors**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- At least one year of strong operation food industry management experience.
- FoodSafe Level 1 Certification.
- Comprehensive health and safety knowledge and training.
- Knowledge of food service catering.
- Strong supervisory skills and the capability to motivate and lead staff.
- Employee relations experience in a unionized environment is an asset.
- Excellent customer service skills.
- Excellent communication skills (written and verbal).
- Knowledge of Microsoft Office.
Food Service Worker
Posted 4 days ago
Job Viewed
Job Description
Prepares, presents and serves meals, ensuring the quality of the food and overall presentation.
**Essential Duties and Responsibilities:**
- Perform prep work such as washing, peeling, cutting and seeding fruits and vegetables.
- Carry pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
- Store food in designated areas following wrapping, dating, food safety and rotation procedures.
- Set up items for purchase on daily basis.
- Perform general cleaning duties; remove trash and garbage to designated areas.
- Distribute supplies, utensils and portable equipment.
- Utilize approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control. Notify cooks if food temperatures are not within acceptable limits.
- Serve customers in a friendly, efficient manner following outlined steps of service.
- Resolve customer concerns and relays relevant information to supervisor.
- Assure compliance with all sanitation and safety requirements.
- Provide service in all retail areas, including cashiering and line serving.
**Qualifications:**
Think you have what it takes to be one of our **Food Service Workers**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- FoodSafe Level 1 Certification.
- Familiar with the use of a cash register is an asset.
- Strong time management and organizational skills to be able to manage heavy workload.
- Ability to work both independently and in team setting as required.
- Good command of English language, both verbal and written and ability to follow written and verbal instructions.
- Previous food service experience in healthcare, hotel, restaurant or fast food is considered an asset.
- Physical ability to carry out the duties of the position.