140 Customer Satisfaction jobs in Montréal

Job Description

DESCRIPTION

PIP Canada, membre d'une organisation mondiale dont le siège social canadien est situé à Laval (Québec), est un important fournisseur de protection des mains et d'équipement de protection individuelle (EPI) pour les secteurs industriels et de la construction. PIP® est l'acronyme de Protective Industrial Products, signifiant que nous nous engageons à aider et protéger les travailleurs essentiels chaque jour. Aujourd'hui, en tant qu'entreprise mondiale d'EPI dont le chiffre d'affaires s'élève à un billion de dollars, notre position est unique pour offrir à nos employés de nombreuses possibilités de carrières diversifiées et enrichissantes, tout en sachant que nos produits EPI contribuent à protéger les travailleurs contre les blessures.

RESPONSABILITÉS

• Gérez les appels des clients, des commerciaux et des utilisateurs finaux
• Répondre aux courriels, aux demandes des clients, aux informations sur les produits, aux états de commande, aux questions des utilisateurs finaux
• Générer des devis pour les clients, demander des prix à partir de la gestion des produits
• Développer et maintenir une base de connaissances sur les offres de produits en évolution
• Fournir un excellent service client de qualité en établissant des relations avec les clients existants et commerciaux
• Résoudre de façon proactive les problèmes des clients

APTITUDES

• Excellentes habilités en communication et en relations interpersonnelles
• Solides capacités opérationnelles ainsi qu’une aptitude à gérer plusieurs tâches simultanément tout en respectant des délais serrés
• Avoir le souci du service à la clientèle
• Être attentif aux demandes des clients
• Posséder une bonne capacité à gérer son stress

QUALIFICATIONS

• Expérience en service à la clientèle
• Compétence et connaissance du logiciel Microsoft Office (Word, Excel, PowerPoint Outlook)

Joins-toi à notre équipe en forte croissance !

..

job title: Customer Expérience Specialist

Job Location: Laval, Qc

DESCRIPTION

PIP Canada , part of a global organization with its Canadian head office located in Laval, QC is a leading provider of hand protection and personal protective equipment (PPE) to Industrial and Construction markets. PIP® stands for Protective Industrial Products meaning we are committed to helping protect essential workers every day. Today, as a $1 billion global PPE company, we are in a unique position to offer employees ample opportunities for a diverse and rewarding career business while knowing that our PPE products help keep workers safe from injury.

RESPONSIBILITIES

• Manage calls from customers, salespeople and end users
• Respond to emails, customer inquiries, product information, order statuses, end user questions
• Generate quotes for customers, request prices from product management
• Develop and maintain a knowledge base on evolving product offerings
• Provide excellent quality customer service by building relationships with existing and business customers
• Proactively resolve customer issues

SKILLS

• Excellent communication and interpersonal skills
• Strong operational skills as well as an ability to manage multiple tasks simultaneously while meeting tight deadlines
• Have concern for customer service
• Be attentive to customer requests
• Have a good ability to manage stress

QUALIFICATIONS

• Customer service experience
• Competence and knowledge of Microsoft Office software (Word, Excel, PowerPoint, Outlook)

Job Type: Full Time, Permanent

Join our growing team!

#zr

Rapidly growing, global PPE company that offers a great work environment, casual dress, company events.

Rapidly growing, global PPE company that offers a great work environment, casual dress, company events.

Job Description

DESCRIPTION

PIP Canada, membre d'une organisation mondiale dont le siège social canadien est situé à Laval (Québec), est un important fournisseur de protection des mains et d'équipement de protection individuelle (EPI) pour les secteurs industriels et de la construction. PIP® est l'acronyme de Protective Industrial Products, signifiant que nous nous engageons à aider et protéger les travailleurs essentiels chaque jour. Aujourd'hui, en tant qu'entreprise mondiale d'EPI dont le chiffre d'affaires s'élève à un billion de dollars, notre position est unique pour offrir à nos employés de nombreuses possibilités de carrières diversifiées et enrichissantes, tout en sachant que nos produits EPI contribuent à protéger les travailleurs contre les blessures.

RESPONSABILITÉS

• Gérez les appels des clients, des commerciaux et des utilisateurs finaux
• Répondre aux courriels, aux demandes des clients, aux informations sur les produits, aux états de commande, aux questions des utilisateurs finaux
• Générer des devis pour les clients, demander des prix à partir de la gestion des produits
• Développer et maintenir une base de connaissances sur les offres de produits en évolution
• Fournir un excellent service client de qualité en établissant des relations avec les clients existants et commerciaux
• Résoudre de façon proactive les problèmes des clients

APTITUDES

• Excellentes habilités en communication et en relations interpersonnelles
• Solides capacités opérationnelles ainsi qu’une aptitude à gérer plusieurs tâches simultanément tout en respectant des délais serrés
• Avoir le souci du service à la clientèle
• Être attentif aux demandes des clients
• Posséder une bonne capacité à gérer son stress

QUALIFICATIONS

• Expérience en service à la clientèle
• Compétence et connaissance du logiciel Microsoft Office (Word, Excel, PowerPoint Outlook)

Joins-toi à notre équipe en forte croissance !

..

job title: Customer Expérience Specialist

Job Location: Laval, Qc

DESCRIPTION

PIP Canada , part of a global organization with its Canadian head office located in Laval, QC is a leading provider of hand protection and personal protective equipment (PPE) to Industrial and Construction markets. PIP® stands for Protective Industrial Products meaning we are committed to helping protect essential workers every day. Today, as a $1 billion global PPE company, we are in a unique position to offer employees ample opportunities for a diverse and rewarding career business while knowing that our PPE products help keep workers safe from injury.

RESPONSIBILITIES

• Manage calls from customers, salespeople and end users
• Respond to emails, customer inquiries, product information, order statuses, end user questions
• Generate quotes for customers, request prices from product management
• Develop and maintain a knowledge base on evolving product offerings
• Provide excellent quality customer service by building relationships with existing and business customers
• Proactively resolve customer issues

SKILLS

• Excellent communication and interpersonal skills
• Strong operational skills as well as an ability to manage multiple tasks simultaneously while meeting tight deadlines
• Have concern for customer service
• Be attentive to customer requests
• Have a good ability to manage stress

QUALIFICATIONS

• Customer service experience
• Competence and knowledge of Microsoft Office software (Word, Excel, PowerPoint, Outlook)

Job Type: Full Time, Permanent

Join our growing team!

#zr

A career as a Customer Experience Lead at National Bank Insurance is an opportunity to play a key role in the sector’s growth by influencing the customer journey, products, and marketing. The role focuses on delivering a positive and seamless experience at every touchpoint to increase satisfaction, loyalty, and advocacy. This position allows you to make a meaningful impact on our organization through your customer-centric mindset, understanding of the business model, and ability to build strong, collaborative relationships with internal partners.

Your Role:

• Define the customer experience vision and strategy across all insurance journeys (from discovery to enrollment and throughout the lifecycle).
• Identify and analyze touchpoints along the customer journey. Detect pain points and opportunities to improve the experience. Collaborate with cross-functional teams to implement concrete improvements.
• Work with product, digital, marketing, and customer service teams to design consistent omnichannel journeys
• Promote the importance of customer experience within the organization and foster a customer-centric culture. Build and maintain strong relationships with key stakeholders.
• Act as the guardian of the customer experience and monitor customer performance indicators (NPS, CSAT, CES, etc.).

Your Team:

Requirements:

• University degree in a related field and a minimum of 5 years of relevant experience in customer experience management, ideally in the insurance or financial services sector.
• Strong understanding of complex customer journeys and CX design.
• Solid decision-making, analytical, and problem-solving skills, along with excellent communication and presentation abilities.
• Strong organizational skills and the ability to manage multiple projects simultaneously while meeting established timelines.

A career as a Customer Experience Lead at National Bank Insurance is an opportunity to play a key role in the sector’s growth by influencing the customer journey, products, and marketing. The role focuses on delivering a positive and seamless experience at every touchpoint to increase satisfaction, loyalty, and advocacy. This position allows you to make a meaningful impact on our organization through your customer-centric mindset, understanding of the business model, and ability to build strong, collaborative relationships with internal partners.
Your Role:
Define the customer experience vision and strategy across all insurance journeys (from discovery to enrollment and throughout the lifecycle).
Identify and analyze touchpoints along the customer journey. Detect pain points and opportunities to improve the experience. Collaborate with cross-functional teams to implement concrete improvements.
Work with product, digital, marketing, and customer service teams to design consistent omnichannel journeys
Promote the importance of customer experience within the organization and foster a customer-centric culture. Build and maintain strong relationships with key stakeholders.
Act as the guardian of the customer experience and monitor customer performance indicators (NPS, CSAT, CES, etc.).
Your Team:
The Insurance sector is a team of specialists who collaborate in a human and proactive way to protect our clients at all times. Your team is responsible for the business strategy, including product management, customer experience, net growth, and the sector’s transformation vision, specifically digital distribution. This mission is supported by data, a deep understanding of customer needs, closer alignment with the financing and credit card value chains, and knowledge of our business capabilities and strategic alliances.
We offer a wide range of continuous learning opportunities for your development, including hands-on training, courses, and collaboration with colleagues from diverse backgrounds and expertise. We strive to be an inclusive company that values all employees. Banque Nationale stands out for its many initiatives promoting inclusion, making it a Canadian leader in diversity.
Requirements:
University degree in a related field and a minimum of 5 years of relevant experience in customer experience management, ideally in the insurance or financial services sector.
Strong understanding of complex customer journeys and CX design.
Solid decision-making, analytical, and problem-solving skills, along with excellent communication and presentation abilities.
Strong organizational skills and the ability to manage multiple projects simultaneously while meeting established timelines.
Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!

A career as a Customer Experience Lead  at National Bank Insurance  is an opportunity to play a key role in the sector’s growth by influencing the customer journey, products, and marketing. The role focuses on delivering a positive and seamless experience at every touchpoint to increase satisfaction, loyalty, and advocacy. This position allows you to make a meaningful impact on our organization through your customer-centric mindset, understanding of the business model, and ability to build strong, collaborative relationships with internal partners.

Your Role:

• Define the customer experience vision and strategy across all insurance journeys (from discovery to enrollment and throughout the lifecycle).
• Identify and analyze touchpoints along the customer journey. Detect pain points and opportunities to improve the experience. Collaborate with cross-functional teams to implement concrete improvements.
• Work with product, digital, marketing, and customer service teams to design consistent omnichannel journeys
• Promote the importance of customer experience within the organization and foster a customer-centric culture. Build and maintain strong relationships with key stakeholders.
• Act as the guardian of the customer experience and monitor customer performance indicators (NPS, CSAT, CES, etc.).

Your Team:

Requirements:

• University degree in a related field and a minimum of 5 years of relevant experience in customer experience management, ideally in the insurance or financial services sector.
• Strong understanding of complex customer journeys and CX design.
• Solid decision-making, analytical, and problem-solving skills, along with excellent communication and presentation abilities.
• Strong organizational skills and the ability to manage multiple projects simultaneously while meeting established timelines.

A career as a Customer Experience Lead  at National Bank Insurance  is an opportunity to play a key role in the sector’s growth by influencing the customer journey, products, and marketing. The role focuses on delivering a positive and seamless experience at every touchpoint to increase satisfaction, loyalty, and advocacy. This position allows you to make a meaningful impact on our organization through your customer-centric mindset, understanding of the business model, and ability to build strong, collaborative relationships with internal partners.

Your Role:

• Define the customer experience vision and strategy across all insurance journeys (from discovery to enrollment and throughout the lifecycle).
• Identify and analyze touchpoints along the customer journey. Detect pain points and opportunities to improve the experience. Collaborate with cross-functional teams to implement concrete improvements.
• Work with product, digital, marketing, and customer service teams to design consistent omnichannel journeys
• Promote the importance of customer experience within the organization and foster a customer-centric culture. Build and maintain strong relationships with key stakeholders.
• Act as the guardian of the customer experience and monitor customer performance indicators (NPS, CSAT, CES, etc.).

Your Team:

Requirements:

• University degree in a related field and a minimum of 5 years of relevant experience in customer experience management, ideally in the insurance or financial services sector.
• Strong understanding of complex customer journeys and CX design.
• Solid decision-making, analytical, and problem-solving skills, along with excellent communication and presentation abilities.
• Strong organizational skills and the ability to manage multiple projects simultaneously while meeting established timelines.

A career as a Customer Experience Lead  at National Bank Insurance  is an opportunity to play a key role in the sector’s growth by influencing the customer journey, products, and marketing. The role focuses on delivering a positive and seamless experience at every touchpoint to increase satisfaction, loyalty, and advocacy. This position allows you to make a meaningful impact on our organization through your customer-centric mindset, understanding of the business model, and ability to build strong, collaborative relationships with internal partners.

Your Role:

• Define the customer experience vision and strategy across all insurance journeys (from discovery to enrollment and throughout the lifecycle).
• Identify and analyze touchpoints along the customer journey. Detect pain points and opportunities to improve the experience. Collaborate with cross-functional teams to implement concrete improvements.
• Work with product, digital, marketing, and customer service teams to design consistent omnichannel journeys
• Promote the importance of customer experience within the organization and foster a customer-centric culture. Build and maintain strong relationships with key stakeholders.
• Act as the guardian of the customer experience and monitor customer performance indicators (NPS, CSAT, CES, etc.).

Your Team:

Requirements:

• University degree in a related field and a minimum of 5 years of relevant experience in customer experience management, ideally in the insurance or financial services sector.
• Strong understanding of complex customer journeys and CX design.
• Solid decision-making, analytical, and problem-solving skills, along with excellent communication and presentation abilities.
• Strong organizational skills and the ability to manage multiple projects simultaneously while meeting established timelines.

This job is with TELUS Digital, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description and Requirements

Position Overview:

The Learning Services (LS) and Customer Experience (CE) Manager is co-responsible with operations for the professional development and performance of our Team Members. They support the creation of training curriculum, ensure high standards of quality service and effective training delivery, develop Customer Experience and Quality standards, and manage competency profiles for LS and CE Leaders. The role involves implementing career plans for team members to maximize development, client satisfaction, and operational output.

Specific Responsibilities May Include:
Encourage cross-departmental collaboration to support business strategy

Ensure timely updates and execution of training and customer experience activities

Adopt and drive global standards for training and customer experience

Participate in internal and external meetings and business reviews

Manage client relations to align training and customer experience standards

Support development of effective analytics for operations team

Plan development and engagement activities for LS and CE Teams

Coordinate with Workforce for scheduling new hire classes and cross-training

Optimize resource allocation for LS and CE to support operations

Coordinate with recruitment to update profiles

Own Training Attrition through action plan creation and execution

Drive new hire and recurrent training effectiveness results

Required Experience, Skills & Competencies:
Location based in Montreal, or Toronto; Canada

Minimum of 3 years of experience managing and leading strong teams

Meeting / Exceeding all metrics in current role

Availability to work on-site with schedule flexibility

Pharmacy industry knowledge including Practice Management Software expertise - desirable

Creativity thought leadership, in support of business advancement

Presentation analytical and organizational skills

Analytical and organizational skills

Effective decision-making & problem-solving abilities

Effective time management and prioritization abilities

Results-oriented with ability to report outcomes with clear actions

English proficiency with strong verbal and written communication

Intermediate to advanced MS Office and Google Suite skills

Experience with coaching methodologies

Effective leadership techniques; coach like feedback, learning and development techniques and performance management

Strong focus on customer experience optimization

Knowledge of feedback, learning, and development techniques

Customer excellence & quality knowledge

Previous experience teaching or working in educational programs

Proven experience in quality assurance

Preferred Experience, Skills & Competencies:
3 years of university studies in Business Administration, Marketing, Education, Psychology, Communications, Industrial Engineering, or related fields

Experience leading small to medium groups of team members

Experience with external and internal client relationships

Familiarity with AI

Six Sigma Training Certification - desirable

Bilingual in both official languages (French and English) written and verbal - desirable

Solid understanding of the healthcare industry; Pharmacy, Electronic Medical Records, Claims Management Solutions - desirable

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
We passionately put our customers and communities first

We embrace changes and innovate courageously

We grow together through spirited teamwork

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Additional Job Description
The Learning Services (LS) and Customer Experience (CE) Manager is co-responsible with operations for the professional development and performance of our Team Members. The role involves implementing career plans for team members to maximize development, client satisfaction, and operational output.

EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.#LI-DNI

Job Description

Salary:

Customer Experience Specialist at Apollo Scooters

Who are we?

Apollo Scooters is a North American leader in electric scooter innovation, revolutionizing urban mobility with high-performance, eco-friendly products. In just five years, we've evolved from an ambitious startup into a trusted name in the micro-mobility industry. Our mission is simple yet powerful: to make transportation more affordable, sustainable, and enjoyable for everyone.

Behind our success stands a passionate, dynamic team committed to delivering both exceptional products and unforgettable customer experiences. If you're eager to join a fast-paced, innovative company where your work directly shapes how people move through the world, you've found your next adventure.

Your Role as a Customer Experience Specialist:

At Apollo, customer experience isn't just support! It's the cornerstone of our brand. As a Customer Experience Specialist, you'll be Apollo's voice to our growing community of scooter enthusiasts, providing outstanding support through live chat, email, and phone. From helping new riders with their first setup to troubleshooting technical issues for seasoned scooter pros, you'll build meaningful connections and ensure every interaction delights our customers.

What You'll Do:

Customer Support & Technical Assistance

• Respond promptly and professionally to customer inquiries across email, live chat, and phone.
• Diagnose and resolve technical issues, guiding customers through troubleshooting steps and product maintenance.
• Handle questions about orders, product features, and warranty claims with empathy and efficiency.

Product Knowledge & Advocacy

• Master all Apollo scooter models, features, and accessories to guide customers confidently.
• Stay current on product developments, policy changes, and support tools to enhance the customer experience.
• Share customer feedback with internal teams to drive continuous product and service improvements.

Engagement & Customer Retention

• Build lasting relationships by listening actively and crafting tailored solutions.
• Recommend accessories and add-ons that enhance our customers' riding experience.
• Create loyalty through personalized interactions and milestone celebrations.

Team Collaboration & Process Optimization

• Work closely with your team to meet service goals for response times, first-contact resolution, and customer satisfaction (CSAT).
• Identify trends in customer inquiries to improve FAQs, support documentation, and training materials.
• Contribute fresh ideas to enhance the overall customer journey.

What We're Looking For:

• Experience: 1+ year in a customer-facing role, preferably in a multi-channel (phone, chat, email) environment.
• Skills: Strong written and verbal communication with the ability to explain technical concepts clearly and patiently.
• Mindset: A natural problem-solver who thrives in fast-paced settings and is passionate about delivering exceptional customer service.
• Product Enthusiasm: Interest in micro-mobility or electric vehicles is a plus, but a willingness to learn and dive deep into Apollo's products is essential.
• Technical Tools: Familiarity with customer support platforms like Gorgias or Zendesk and productivity tools like Google Workspace or Airtable.

What You'll Love About Apollo:

• Competitive Salary: Your hard work deserves recognition.
• Personal E-Scooter: Explore the city in style with your very own Apollo scooter.
• Growth Opportunities: We're growing fast, and we want you to grow with us.
• Workplace Perks: Dog-friendly office, coffee, snacks, and monthly team activities to keep the energy high.

Why Join Apollo?

This isn't just a jobit's an opportunity to be part of a movement. At Apollo, each day brings fresh challenges and opportunities to transform how people move and live. If you're ready to help shape the future of urban mobility while having fun along the way, we want to hear from you!

Apollo Scooters is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply now and ride into your next adventure with Apollo!

---

Spcialiste de lexprience client chez Apollo Scooters

Qui sommes-nous?

Apollo Scooters est un leader nord-amricain en innovation de trottinettes lectriques, rvolutionnant la mobilit urbaine avec des produits performants et cologiques. En seulement cinq ans, nous sommes passs dune jeune startup ambitieuse un nom de confiance dans lindustrie de la micro-mobilit. Notre mission est simple mais percutante : rendre le transport plus abordable, durable et agrable pour tous.

Derrire notre succs se cache une quipe passionne et dynamique, dtermine offrir des produits exceptionnels et une exprience client inoubliable. Si vous souhaitez rejoindre une entreprise innovante et en pleine croissance, o votre travail faonnera directement la manire dont les gens se dplacent, vous avez trouv votre prochaine aventure.

Votre rle en tant que Spcialiste de lexprience client :

Chez Apollo, lexprience client ne se limite pas au service aprs-ventecest lessence mme de notre marque. En tant que Spcialiste de lexprience client, vous serez la voix dApollo auprs de notre communaut grandissante de passionns de trottinettes, en offrant un soutien exceptionnel via le chat en direct, le courriel et le tlphone. Quil sagisse daider un nouveau client configurer sa premire trottinette ou de rsoudre des problmes techniques pour des utilisateurs expriments, vous crerez des liens significatifs et veillerez ce que chaque interaction soit une exprience mmorable.

Ce que vous ferez : Soutien client et assistance technique

• Rpondre rapidement et avec professionnalisme aux demandes des clients via courriel, chat en direct et tlphone.
• Diagnostiquer et rsoudre les problmes techniques en guidant les clients dans les tapes de dpannage et lentretien des produits.
• Grer les questions lies aux commandes, aux caractristiques des produits et aux rclamations de garantie avec empathie et efficacit.

Matrise des produits et rle dambassadeur

• Connatre en profondeur tous les modles de trottinettes Apollo, leurs caractristiques et accessoires afin de mieux conseiller les clients.
• Se tenir inform des dveloppements produits, des changements de politiques et des outils de soutien pour amliorer lexprience client.
• Partager les commentaires des clients avec les quipes internes afin damliorer continuellement nos produits et services.

Engagement et fidlisation des clients

• tablir des relations durables en coutant activement et en proposant des solutions adaptes.
• Recommander des accessoires et des amliorations pour enrichir lexprience de conduite des clients.
• Favoriser la fidlisation grce des interactions personnalises et la clbration des tapes importantes.

Collaboration et amlioration des processus

• Travailler en troite collaboration avec lquipe pour atteindre les objectifs de service, y compris les temps de rponse, la rsolution au premier contact et la satisfaction client (CSAT).
• Identifier les tendances dans les demandes des clients afin damliorer la FAQ, la documentation de soutien et les formations.
• Apporter des ides nouvelles pour optimiser le parcours client.

Ce que nous recherchons :

• Exprience : 1 an ou plus dans un rle en contact avec la clientle, idalement dans un environnement multicanal (tlphone, chat, courriel).
• Comptences : Excellentes comptences en communication crite et orale, avec la capacit dexpliquer des concepts techniques de manire claire et patiente.
• Esprit danalyse : Un esprit de rsolution de problmes qui spanouit dans un environnement dynamique et qui a cur de fournir un service exceptionnel.
• Intrt pour les produits : Une passion pour la micro-mobilit ou les vhicules lectriques est un atout, mais nous recherchons surtout quelquun prt apprendre et approfondir ses connaissances sur les produits Apollo.
• Outils techniques : Familiarit avec les plateformes de support client comme Gorgias ou Zendesk, ainsi que des outils de productivit comme Google Workspace ou Airtable.

Ce que vous aimerez chez Apollo :

• Salaire comptitif : Votre travail sera reconnu sa juste valeur.
• Trottinette personnelle : Profitez dune Apollo pour explorer la ville avec style.
• Opportunits de croissance : Notre entreprise volue rapidement, et nous voulons que vous grandissiez avec nous.
• Avantages au travail : Bureau accueillant pour les chiens, caf et collations volont, ainsi que des activits dquipe mensuelles pour maintenir une belle nergie.

Pourquoi rejoindre Apollo ?

Ce nest pas juste un emploicest une opportunit de faire partie dun mouvement. Chez Apollo, chaque journe apporte de nouveaux dfis et opportunits pour transformer la mobilit urbaine. Si vous tes prt(e) faonner lavenir du transport tout en vous amusant, nous voulons vous rencontrer !

Apollo Scooters souscrit au principe dgalit en emploi. Nous clbrons la diversit et nous engageons crer un environnement inclusif pour tous nos employs.

Postulez ds maintenant et embarquez dans votre prochaine aventure avec Apollo !