88 Director Of E Commerce jobs in Canada
Director, Customer Success - Commerce (Canada)
Posted 1 day ago
Job Viewed
Job Description
Job Description
The Challenge
As a Director of Customer Success for our Commerce product line at Coveo, you will lead a team of dedicated Customer Success Managers, and scale our Customer Success practice. You will be driving operational excellence, and managing the adoption and enablement of our solution. Your focus is on delivering value to our customers, aligned to successfully meeting their defined business outcomes, while maintaining a balance with Coveo's business objectives.
Please note this role is open across Canada and the United States.
Not every day is the same, but here is an overview of your day to day:- You will lead, mentor and inspire a team of CSMs towards our measurable business objectives with personalized coaching and proficiency driven performance management
- You will ensure an exceptional customer experience, leading CSMs in client engagements to ensure consistency and quality in delivering to our engagement model, aligned to customer segmentation.
- You will lead the team's skill development through weekly coaching, active listening, and direct feedback, aligned to your CSMs skill level, proficiency and career development needs and goals.
- You will identify and mitigate customer risk, leveraging our customer health scores, reports and CS tools.
- You will collaborate with CSMs and provide insight to leadership that accelerate customer journeys towards first time to value, and drive adoption and expansion of the Coveo solution
- You will ensure consistent use of our tech stack by all team members, validating that we are collecting clear and reliable data, that can be analyzed and drive action
- You will bring forth new ideas, tools and mechanisms to evolve and operationalize our vision and enable professional growth
- 10+ years of end-to-end SaaS adoption experience.
- 8+ years experience in a people management role, leading a team of both individual contributors, and supporting enterprise customers.
- A leader who leads by example - you demonstrate your expertise and craft by lending your executive support to your team members during tricky QBRs
- Proven track record of managing and scaling customer success teams delivering outcome based value to complex and sophisticated Enterprise clients.
- Excellent leadership and communication skills, with the ability to influence and inspire cross-functional teams.
- Strong understanding of SaaS business models, customer lifecycle management, and retention strategies.
- You are an exceptional storyteller and have the ability to weave raw data and complex insights into compelling and actionable growth strategies to drive value for our customers.
Some nice to haves:
- Experience working with an AI product
- Experience within the Commerce landscape, and how to tie relevant search experience to e-commerce metrics
- A background with project management and delivery
- A background in professional services, support, business development or other customer facing functions
We have a fit? Send us your resume and convince us that you are a must-have rather than a nice-to-have. Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
#li-remote
Director, HR, E-commerce and Commissary
Posted today
Job Viewed
Job Description
Career Group:
Corporate Office Careers
Job Category:
HR E-commerce & Commissary
Travel Requirements:
20 - 30%
Job Type:
Full-Time
Country: Canada (CA)
Province: Ontario
City: Mississauga
Location: Tahoe Office
Embark on a rewarding career with Sobeys Inc., celebrated among Canadau2019s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better u2013 great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
Weu2019re looking for an HR Director who builds meaningful cross-functional partnerships and fosters a high-performance, inclusive workplace. In this role, you''ll support both our Voila operations and Central Kitchens Commissary business, helping shape the future of HR across two evolving and highly collaborative environments.
Hereu2019s where youu2019ll be focusing:
Drive the creation and maintenance of a culture of high performance and accountability, supported by ongoing development of management capability within your area of responsibility
Lead positive employee relations initiatives proactively, and monitor engagement and labor relations to ensure alignment with company policies and culture
Provide professional guidance to direct reports and operations leaders on matters such as collective agreement administration, employment law, labor law, human rights, and conflict resolution
Serve as the HR lead on the management team for both Voila and Central Kitchens Commissary
Support the development and execution of an integrated workforce and succession plan that builds a strong talent pipeline aligned with operational needs
Promote consistent and equitable use of HR systems, tools, and processes, including recruitment, onboarding, leadership development, performance management, DE&I, engagement, compensation, and corrective counseling
Champion a positive work environment through strong collaboration between operations leadership, management, and front-line employees
Act as a Positive Employee Relations Specialist, fostering a high-trust, inclusive culture through open communication, proactive conflict management, and initiatives that help employees feel valued and engaged
What you have to offer:
Bacheloru2019s degree in Human Resources, Business, or a related field
Minimum of 10 years of progressive HR experience, with at least 3u20135 years in a senior or strategic HR leadership role
Experience as an HR Generalist supporting a multi-location, unionized and non-unionized workforce - ideally in retail, distribution, or e-commerce environments
Strong working knowledge of employment law, labor relations, and collective agreement administration
Proven success in managing employee relations, performance management, and organizational change initiatives
Demonstrated ability to coach and influence leaders, foster engagement, and support cross-functional collaboration
Experience developing and executing workforce planning and succession strategies
Flexibility to travel as needed based on business requirements
#LI-Hybrid #LI-LM1
At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better u2013 physically, financially and emotionally.
Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.
We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:
Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
Access to Virtual Health Care Platform and Employee and Family Assistance Program.
A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
Learning and Development Resources to fuel your professional growth.
Parental leave top-up
Paid Vacation and Days-off
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
Director, HR, E-commerce and Commissary
Posted today
Job Viewed
Job Description
Career Group:
Corporate Office Careers
Job Category:
HR E-commerce & Commissary
Travel Requirements:
20 - 30%
Job Type:
Full-Time
Country: Canada (CA)
Province: Ontario
City: Mississauga
Location: Tahoe Office
Embark on a rewarding career with Sobeys Inc., celebrated among Canadau2019s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better u2013 great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
Weu2019re looking for an HR Director who builds meaningful cross-functional partnerships and fosters a high-performance, inclusive workplace. In this role, you''ll support both our Voila operations and Central Kitchens Commissary business, helping shape the future of HR across two evolving and highly collaborative environments.
Hereu2019s where youu2019ll be focusing:
Drive the creation and maintenance of a culture of high performance and accountability, supported by ongoing development of management capability within your area of responsibility
Lead positive employee relations initiatives proactively, and monitor engagement and labor relations to ensure alignment with company policies and culture
Provide professional guidance to direct reports and operations leaders on matters such as collective agreement administration, employment law, labor law, human rights, and conflict resolution
Serve as the HR lead on the management team for both Voila and Central Kitchens Commissary
Support the development and execution of an integrated workforce and succession plan that builds a strong talent pipeline aligned with operational needs
Promote consistent and equitable use of HR systems, tools, and processes, including recruitment, onboarding, leadership development, performance management, DE&I, engagement, compensation, and corrective counseling
Champion a positive work environment through strong collaboration between operations leadership, management, and front-line employees
Act as a Positive Employee Relations Specialist, fostering a high-trust, inclusive culture through open communication, proactive conflict management, and initiatives that help employees feel valued and engaged
What you have to offer:
Bacheloru2019s degree in Human Resources, Business, or a related field
Minimum of 10 years of progressive HR experience, with at least 3u20135 years in a senior or strategic HR leadership role
Experience as an HR Generalist supporting a multi-location, unionized and non-unionized workforce - ideally in retail, distribution, or e-commerce environments
Strong working knowledge of employment law, labor relations, and collective agreement administration
Proven success in managing employee relations, performance management, and organizational change initiatives
Demonstrated ability to coach and influence leaders, foster engagement, and support cross-functional collaboration
Experience developing and executing workforce planning and succession strategies
Flexibility to travel as needed based on business requirements
#LI-Hybrid #LI-LM1
At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better u2013 physically, financially and emotionally.
Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.
We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:
Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
Access to Virtual Health Care Platform and Employee and Family Assistance Program.
A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
Learning and Development Resources to fuel your professional growth.
Parental leave top-up
Paid Vacation and Days-off
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
Directeur des ventes (Paiement en commerce lectronique) - Sales Director (eCommerce Payments)
Posted 1 day ago
Job Viewed
Job Description
Job Description
Salary:
Nous recherchons un Directeur des ventes Paiements en commerce lectronique hautement performant pour stimuler la croissance de notre portefeuille de solutions de paiement sur le march amricain du e-commerce. Le candidat idal possde une exprience confirme en vente de solutions de traitement des paiements, services dacquisition marchands et/ou plateformes technologiques de paiement, auprs de marchands en ligne, dditeurs de logiciels (ISV), de places de march et dISO. Ce rle exige une connaissance approfondie de lcosystme du commerce lectronique ainsi quune solide capacit tablir et maintenir des relations de confiance avec les marchands et partenaires.
Responsabilits principales
- Identifier, cibler et acqurir de nouveaux marchands e-commerce de taille intermdiaire et grande entreprise.
- Identifier, cibler et acqurir de nouvelles plateformes ISV disposant dun portefeuille tabli de marchands.
- Dvelopper et maintenir un pipeline de ventes solide grce au prospection active, au rseautage et lutilisation de contacts sectoriels.
- Grer lensemble du cycle de vente, de la gnration de prospects jusqu la conclusion du contrat (prsentation, ngociation, fermeture).
- Conseiller les prospects pour comprendre leur modle daffaires, leurs besoins en paiements et leurs objectifs de croissance, puis proposer des solutions adaptes.
- Ngocier et conclure des ententes commerciales gagnant-gagnant.
- Identifier les opportunits de vente additionnelle et croise auprs des clients existants.
- Collaborer troitement avec les quipes produit, intgration et service client pour assurer une exprience dintgration fluide.
- Travailler avec les quipes livraison, produit et marketing pour laborer des prsentations et propositions commerciales gagnantes.
- Suivre de prs les tendances de lindustrie, lvolution du march concurrentiel, les changements rglementaires et les technologies mergentes en commerce lectronique.
- Reprsenter lentreprise lors dvnements, confrences et webinaires du secteur.
- Atteindre ou surpasser systmatiquement les objectifs de ventes trimestriels et annuels.
Qualifications et exprience
- Minimum 5 ans dexprience en vente directe dans le domaine des paiements e-commerce aux tats-Unis, services marchands ou technologies de paiement.
- Rseau solide et tabli dans lcosystme du e-commerce, de la fintech et des paiements.
- Antcdents dmontrs dans la conclusion de cycles de vente complexes auprs de marchands de taille intermdiaire grande entreprise.
- Excellente comprhension des passerelles de paiement en ligne, outils de prvention de la fraude, de gestion des risques et du paysage concurrentiel amricain.
- Comptences exceptionnelles en communication, prsentation et ngociation.
- Esprit autonome, orient rsultats et laise de travailler de faon indpendante.
- Disponibilit voyager pour rencontrer des clients et assister des vnements du secteur.
Comptences cls
- Mentalit de chasseur avec approche de vente consultative.
- Sens aigu des affaires et forte capacit danalyse.
- Grande adaptabilit dans un environnement fintech en constante volution.
- Comptitif, autonome et hautement orient vers la performance.
propos de nous :
- Nous fournissons des solutions de paiement et de point de vente entirement intgres aux restaurants, htels et bars.
- Nous sommes connus pour nos systmes de point de vente la pointe de la technologie (Veloce et Maitre'D).
Nous offrons :
- Une couverture mdicale et dentaire ds le 1er jour.
- Tlmdecine 24 heures sur 24, 7 jours sur 7
- L'abondement d'un REER
- Vacances et congs personnels
- Travail distance
- Dfi de travailler dans une entreprise en croissance rapide
***
We are seeking a high-performing eCommerce Payments Sales Director to drive the growth of our payment solutions portfolio within the US eCommerce sector. The ideal candidate will have a proven track record selling payment processing solutions, merchant acquiring services, and/or payment technology platforms to online merchants, ISVs, marketplaces, and ISOs. This role requires deep knowledge of the eCommerce ecosystem and the ability to build strong, trusted relationships with merchants and partners.
Key Responsibilities
- Identify, target, and acquire new mid-market and enterprise eCommerce merchants.
- Identify, target, and acquire new ISV platforms with an established merchant portfolio.
- Build and maintain a healthy sales pipeline through proactive prospecting, networking, and leveraging industry contacts.
- Manage the full sales cycle from lead generation and pitching to negotiation and contract closure.
- Consult with prospects to understand their business model, payment needs, and growth objectives, then craft tailored solutions.
- Negotiate and close deals with mutually beneficial terms.
- Identify upselling and cross-selling opportunities within existing accounts.
- Collaborate with product, integration, and customer success teams to ensure a seamless onboarding experience.
- Partner with delivery, product, and marketing teams to develop winning merchant pitches and proposals.
- Stay current on industry trends, competitive landscape, regulatory changes, and emerging technologies in eCommerce.
- Represent the company at industry events, conferences, and webinars.
- Consistently achieve or exceed quarterly and annual sales targets.
Qualifications & Experience
- Minimum 5 years of direct sales experience in US eCommerce payments, merchant services, or payment technology.
- Strong, established network in the eCommerce, fintech, and payments ecosystem.
- Proven track record of closing complex, enterprise-level sales cycles.
- Deep understanding of online payment gateways, fraud prevention, risk mitigation tools, and the US competitive landscape.
- Exceptional communication, presentation, and negotiation skills.
- Self-motivated, results-driven, and comfortable working independently.
- Ability to travel to meet clients and attend industry events.
Key Competencies
- Hunter mindset with a consultative sales approach.
- Strong commercial acumen and analytical skills.
- High adaptability in a fast-paced fintech environment.
- Competitive, self-motivated, and highly results-oriented.
About us:
- We provide fully integrated payment and point of sales solutions to restaurants, hotels and bars
- We are known for our state-of-the-art point of sales systems (Veloce and MaitreD)
We offer:
- Medical and dental coverage as of Day 1
- Telemedicine 24/7
- RRSP matching
- Vacation and personal days
- Remote work
- Challenge of working in a fast-paced growing company
remote work
Digital Marketing Specialist
Posted 7 days ago
Job Viewed
Job Description
The Remote Digital Marketing Specialist will be responsible for developing, executing, and optimizing online marketing strategies to enhance brand awareness, generate leads, and drive business growth. Working fully remotely, this role requires creativity, analytical thinking, and the ability to adapt quickly to digital trends and customer behavior.
Key responsibilities include managing social media accounts, creating engaging content, executing email marketing campaigns, and overseeing search engine optimization (SEO) and pay-per-click (PPC) strategies. You will also be responsible for analyzing campaign performance through analytics tools, preparing detailed reports, and making recommendations to improve outcomes. Collaboration with design, sales, and product teams will be essential to ensure alignment across all digital initiatives.
The ideal candidate should have proven experience in digital marketing, strong knowledge of SEO, SEM, Google Analytics, and social media management tools. Excellent written communication, creativity, and the ability to work independently are essential. Familiarity with marketing automation platforms and content management systems is preferred.
This remote role offers flexibility, growth opportunities, and the chance to directly contribute to the company’s success by leveraging innovative digital strategies to reach and engage target audiences effectively. The Remote Digital Marketing Specialist will be responsible for developing, executing, and optimizing online marketing strategies to enhance brand awareness, generate leads, and drive business growth. Working fully remotely, this role requires creativity, analytical thinking, and the ability to adapt quickly to digital trends and customer behavior.
Key responsibilities include managing social media accounts, creating engaging content, executing email marketing campaigns, and overseeing search engine optimization (SEO) and pay-per-click (PPC) strategies. You will also be responsible for analyzing campaign performance through analytics tools, preparing detailed reports, and making recommendations to improve outcomes. Collaboration with design, sales, and product teams will be essential to ensure alignment across all digital initiatives.
The ideal candidate should have proven experience in digital marketing, strong knowledge of SEO, SEM, Google Analytics, and social media management tools. Excellent written communication, creativity, and the ability to work independently are essential. Familiarity with marketing automation platforms and content management systems is preferred.
This remote role offers flexibility, growth opportunities, and the chance to directly contribute to the company’s success by leveraging innovative digital strategies to reach and engage target audiences effectively.
Digital Marketing Specialist
Posted 2 days ago
Job Viewed
Job Description
GE Vernova's Electrification Systems business is seeking a highly creative, self motivated digital marketing leader to lead and execute B2B marketing campaigns and projects for the global marketing team. You will create cohesive brand experiences in accordance with our GE Vernova branding guidelines across multiple platforms. In doing so, you will be responsible to support our teams in the creation of internal and external facing content that represents our brand and our product with continuity and clarity. You will also be responsible for auditing and ensuring our channel partners are adhering to our brand, providing guidance and support where needed.#LI-ML2
**Job Description**
**Responsibilities**
+ Engage with a cross functional team of product line marketing leaders, technology leaders and subject matter experts to write creative briefs in support of campaign initiatives.
+ Work with a team of content creators to ensure content developed is accurate, clear, and optimized for SEO/AEO.
+ Oversee campaign execution for the total lifecycle of the campaign including adherence to requirements, timelines, and budgets.
+ Measure campaign effectiveness, driving appropriate corrective actions and implementing process improvements for future campaigns.
+ Audit channel partner collaterals (website, brochures, etc.) for application of consistent GE Vernova branding. Drive corrective measures where necessary.
+ Understanding GE Vernova branding guidelines, work with internal and external vendors to develop standard work for content creation.
+ Manage email marketing workflows and campaigns including database maintenance, email calendar, and nurture campaigns.
+ Own the budget execution, including but not limited to issuing purchase requisitions, following up PO creation, and invoice reconciliation for the marketing team.
+ Benefit from buddy, mentoring, and coaching programs.
+ Participate in our Employee Resource Groups and be part of a diverse and inclusive community that enriches company culture through community involvement.
**Required Qualifications**
+ Bachelor's degree in marketing, communications, related fields or equivalent knowledge/experience
+ Minimum of 5 years of experience in marketing and/or communications
+ Minimum of 3 years of hands on experience with Marketo (or equivalent) and Salesforce (or equivalent)
**Desired Characteristics**
+ Proven experience running LinkedIn (or similar) campaigns
+ FR speaking
+ B2B experience with a focus on the energy sector
+ Collaborative team player, able to work cross-functionally in both local and remote situations.
+ High energy, "can-do" spirit / self-starter
+ Proficient communications skills (written and verbal)
+ Strong planning, negotiation, organization, and problem-solving skills
+ Demonstrated ability to prioritize activities, develop plans and meet deadlines in a fast-paced environment.
+ Willing to work on multiple projects simultaneously.
+ Established project management skills.
**Additional Information**
**Relocation Assistance Provided:** No
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Digital marketing coordinator
Posted today
Job Viewed
Job Description
English
Education Experience On siteWork must be completed at the physical location. There is no option to work remotely.
Responsibilities TasksBe The First To Know
About the latest Director of e commerce Jobs in Canada !
Digital marketing specialist
Posted 1 day ago
Job Viewed
Job Description
English
Education Experience On siteWork must be completed at the physical location. There is no option to work remotely.
Responsibilities Tasks Experience and specialization Computer and technology knowledge Additional information Security and safety Work conditions and physical capabilities Personal suitability Benefits Health benefits Other benefits Employment groupsThis employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Does not require Canadian work experience
Support for youths
- Provides awareness training to employees to create a welcoming work environment for youth
Supports for visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.
This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.
Digital marketing specialist
Posted 27 days ago
Job Viewed
Job Description
English
Education Experience On siteWork must be completed at the physical location. There is no option to work remotely.
Responsibilities Tasks Experience and specialization Computer and technology knowledge Additional information Security and safety Work conditions and physical capabilities Personal suitability Benefits Health benefits Other benefits Employment groupsThis employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Does not require Canadian work experience
Support for youths
- Provides awareness training to employees to create a welcoming work environment for youth
Supports for visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.
This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.
Digital marketing specialist
Posted 27 days ago
Job Viewed
Job Description
English
Education Experience On siteWork must be completed at the physical location. There is no option to work remotely.
Responsibilities Tasks Benefits Health benefits Financial benefits