91 Executive Management jobs in Canada
Chief Development Officer
Job Viewed
Job Description
Full-time: 100% FTE, Exempt
Compensation Range: $145,000-170,000 annual salary
Benefits Overview: Medical, vision, dental and life insurance, vacation and sick time off, paid federal holidays, and retirement plan (See full job description for more details).
Organization Size: 50+ employees
Report to: Chief Executive Officer
Location: This role is eligible for a hybrid work schedule. Travel to the Headquarters Office and/or one of our centers is required twice a week.
ORGANIZATION OVERVIEW:
Digital NEST provides welcoming, vibrant, technology and learning centers where youth explore their passions, their talents, and their futures. Our members build a foundation of the professional and technical skills and experiences every young person needs to thrive in today’s workforce and gain a network of peers and mentors that will guide them throughout their career. Our free, comprehensive programs create ripples of impact in Watsonville, Salinas, Gilroy, Modesto and Stockton that bring prosperity to youth, their families, and entire communities.
We are scaling rapidly and are looking for a visionary Chief Development Officer (CDO) to help us raise the resources that will power this bold movement. If you’re an innovative leader who views fundraising as a force for economic justice, we would like to meet you.
JOB OVERVIEW:
The CDO will be the organization’s chief fundraiser, relationship-builder, and revenue strategist. The CDO will work directly with the CEO and executive team to develop and lead an ambitious growth strategy to raise both annual and multi-year funding from major donors, corporations, foundations, and government partners. In addition to supervision of the development team, this role will also oversee the marketing and communications department, ensuring that all outward facing communications are aligned with our strategic goals. This is a unique opportunity to step into a mission-driven, entrepreneurial environment, where you’ll have a lasting impact on communities for generations to come.
RESPONSIBILITIES:
Strategic Fundraising Leadership (40%): Design and execute a multi-year, multi-million dollar development strategy aligned with Digital NEST’s growth goals.
Develop and lead a high-performing development team.
Mentor and coach development staff to foster a culture of fundraising excellence.
Oversee proposal development, grant management, pipeline building, reporting, and data systems.
Develop and implement a process and set of criteria for evaluating the pursuit of funding opportunities.
Donor & Partner Engagement (30%): Personally cultivate and steward relationships with major individual donors, corporate partners, and institutional funders.
Partner with the CEO, development team, and Board to develop philanthropic networks, co-lead donor strategy, and expand giving at all levels.
Partner with the CEO in coaching and guiding the Board of Directors; helping to set policies and practices for Board Members involved in fundraising, overseeing the involvement, identification, training, and support of Board Members in outreach and solicitation.
Launch and grow new revenue channels, including planned giving, government contracts, and corporate investments.
Marketing & Communications Oversight (15%): Supervise the Vice President (VP) of Marketing and Communications, ensuring alignment between all departments and brand strategies.
Work closely with the VP of Marketing and Communications to execute integrated marketing campaigns in support of major fundraising appeals, especially Summer and End of Year Campaigns.
Oversee the development and execution of brand messaging, public relations, digital campaigns, and thought leadership content that amplifies Digital NEST’s impact.
Ensure all external communications support fundraising goals and elevate the organization’s visibility across key audiences.
Drive marketing and communications strategy for major fundraising events.
Organizational Growth & Collaboration (15%): Participate in strategic planning, priority-setting, and organizational decision-making as a core member of the Executive Team.
Ensure fundraising strategy is aligned with community needs, mission outcomes, and long-term sustainability.
Serve as a public voice for the NEST at key events, conferences, and funder meetings.
Ensure Digital NEST's development work is inclusive and responsive to the needs of local communities and populations we seek to impact.
QUALIFICATIONS:
At least 15 years of senior non-profit management experience with experience in development.
At least 7 years of experience supervising managerial-level staff and helping them with their professional growth.
Experience with fundraising databases and technology systems.
Availability to work and travel occasional nights and weekends.
Experience directing and overseeing budgetary and financial responsibilities.
Demonstrated history of success in cultivating and winning high-value donations and grants.
Self-starter with a high degree of initiative, creativity, and proven ability to work independently.
Ability to lead and collaborate effectively during times of uncertainty, ambiguity, and rapid change.
Excellent oral and written communication skills.
Exceptional time management skills and ability to meet deadlines.
Professional demeanor and the ability to use tact and diplomacy when interacting with donors, NEST staff, clients, and other stakeholders.
REQUIREMENTS:
Passion for the mission of Digital NEST and belief in upholding the organization’s core values.
Understanding of and sensitivity to issues of culture/ethnicity/race, gender, sexual identity, class/SES, and immigration status.
Ability to be an ally to people of color, women and lesbian, gay, bisexual, transgendered, queer, questioning, and intersex individuals and their allies (LGBTQIA).
Able to travel and work evenings or weekends occasionally, or as needed.
NOTE: The job offer will be contingent upon the successful completion and passing of a background check.
ABOUT OUR BENEFITS: We take a holistic approach to wellness, physical, emotional, and financial. Our comprehensive benefits package includes:
100% Agency Paid Medical, Dental, Vision, and Life Insurance for the employee
SIMPLE IRA Retirement Benefit with up to 3% employer match
15 Paid Vacation Days for Full-time Employees (Director and Chief positions)
13 Paid Holidays Annually Plus Business closure/holiday the week between Christmas Day and New Years Day
Paid Sick Time Off
Annual Parking Permit
Professional Development
Flexible Work Schedule
We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable, and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role and encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem-solving and more creative thinking, so we're dedicated to adding new perspectives to the team. We look forward to hearing from you.
Digital NEST, Inc. is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
Digital NEST is also committed to an inclusive experience for all applicants and will endeavor to make reasonable accommodations in the interview process, to the known physical or mental limitations of qualified employees with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
Please refer to our career page for more information on how to apply for reasonable accommodations.
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Business Management Specialist
Posted 2 days ago
Job Viewed
Job Description
Markham, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Data & Analytics
**Pay Details:**
$91,200 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**Overview:**
+ We are seeking a motivated and analytical individual to join TD's Canadian Fraud Management's Strategic Initiatives team as L10 Business Management Specialist
+ This role is heavily on the business management function, and will be key role in the development and implementation of telling a collective cross department results story
+ Must be able to plan, lead/manage and/or oversee a diverse set of work activities requiring alignment across multiple areas in Fraud and our lines of business
+ Lead/manage the collection of results, insights and materials to tell an accurate and fulsome OKR/KPI month, quarter, semi-annual and annual report outs
+ Facilitate key discussions and provides thought leadership to executive audience including, but not limited to KPI/OKR results and/or roadmap and/or strategic planning/deliverables/frameworks/short to long term goals etc.
+ Leverage specialization with industry, external/internal, enterprise and business awareness; recognizing and anticipating emerging trends and identifying issues and opportunities and recommending action to senior management
+ Work effectively with multiple teams across broad functions and domains, influencing and aligning others as needed to meet deadlines
+ In this role, you will be responsible to produce and curate materials, department strategy, results with full traceability to senior leaders across TD.
+ This person will need strong impact and influence skills, analytical skills, presentation building and delivery skills and are able to be very detail-focused and adaptable to change depending on audiences.
+ The applicant will be required to work with extreme independence, identify the right approaches/materials to gather and build the department report outs, while also able to self-manage their time to meet tight timelines and concurrent asks
**Responsibilities:**
+ Adhere to enterprise frameworks and methodologies that relate to business management activities for own area
+ Actively manage relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
+ Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
+ Assess / identify key issues and escalate to appropriate levels and relevant stakeholders where required
+ Lead relevant meetings or committees and related deliverables / outcomes
+ Prepare reports and presentations to communicate findings to stakeholders.
+ Lead cross-functional teams to understand business needs and requirements through to decision.
+ Stay current with industry trends and best practices in business analysis.
+ Evaluation and analysis of material to make sound decisions and appropriate use scenarios.
+ Collaborate with partners and provide recommendations to ensure business needs are met and pulls together a collective story.
+ Escalation of issues to leadership in a timely manner
+ Own and complete relevant work packages through collaboration with multiple stakeholders, managing deadlines and adjusting to changing work priorities.
+ Design, monitor and report on the business management role and role strategy.
**Qualifications:**
+ Strong business acumen
+ Fraud Industry and Financial Crimes knowledge in Canada and USA
+ Demonstrated continuous Improvement / process improvement
+ Undergraduate Degree and/or 3-5 years relevant experience
+ Track record of impact and influence, critical thinking, problem solving, presentation (examples include executive level presentations and storyboarding, data validation/quantification)
+ Detail oriented
+ Strong Microsoft suite skills (Excel, PPT, word)
+ Confidence and ability to work independently end-to-end.
**BREADTH & DEPTH**
+ Work autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
+ Provide seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
+ Scope of role may have enterprise impact
+ Oversee and/or independently perform tasks from end to end
+ Reports to a Senior Manager, with various dotted line support to Frauds AVPs and department VP
**EXPERIENCE & EDUCATION**
+ Undergraduate degree
+ 7+ years relevant experience
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Business Management Specialist
Posted 2 days ago
Job Viewed
Job Description
Markham, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Data & Analytics
**Pay Details:**
$91,200 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**Overview:**
+ We are seeking a motivated and analytical individual to join TD's Canadian Fraud Management's Strategic Initiatives team as L10 Business Management Specialist
+ This role is heavily on the business management function, and will be key role in the development and implementation of telling a collective cross department results story
+ Must be able to plan, lead/manage and/or oversee a diverse set of work activities requiring alignment across multiple areas in Fraud and our lines of business
+ Lead/manage the collection of results, insights and materials to tell an accurate and fulsome OKR/KPI month, quarter, semi-annual and annual report outs
+ Facilitate key discussions and provides thought leadership to executive audience including, but not limited to KPI/OKR results and/or roadmap and/or strategic planning/deliverables/frameworks/short to long term goals etc.
+ Leverage specialization with industry, external/internal, enterprise and business awareness; recognizing and anticipating emerging trends and identifying issues and opportunities and recommending action to senior management
+ Work effectively with multiple teams across broad functions and domains, influencing and aligning others as needed to meet deadlines
+ In this role, you will be responsible to produce and curate materials, department strategy, results with full traceability to senior leaders across TD.
+ This person will need strong impact and influence skills, analytical skills, presentation building and delivery skills and are able to be very detail-focused and adaptable to change depending on audiences.
+ The applicant will be required to work with extreme independence, identify the right approaches/materials to gather and build the department report outs, while also able to self-manage their time to meet tight timelines and concurrent asks
**Responsibilities:**
+ Adhere to enterprise frameworks and methodologies that relate to business management activities for own area
+ Actively manage relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
+ Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
+ Assess / identify key issues and escalate to appropriate levels and relevant stakeholders where required
+ Lead relevant meetings or committees and related deliverables / outcomes
+ Prepare reports and presentations to communicate findings to stakeholders.
+ Lead cross-functional teams to understand business needs and requirements through to decision.
+ Stay current with industry trends and best practices in business analysis.
+ Evaluation and analysis of material to make sound decisions and appropriate use scenarios.
+ Collaborate with partners and provide recommendations to ensure business needs are met and pulls together a collective story.
+ Escalation of issues to leadership in a timely manner
+ Own and complete relevant work packages through collaboration with multiple stakeholders, managing deadlines and adjusting to changing work priorities.
+ Design, monitor and report on the business management role and role strategy.
**Qualifications:**
+ Strong business acumen
+ Fraud Industry and Financial Crimes knowledge in Canada and USA
+ Demonstrated continuous Improvement / process improvement
+ Undergraduate Degree and/or 3-5 years relevant experience
+ Track record of impact and influence, critical thinking, problem solving, presentation (examples include executive level presentations and storyboarding, data validation/quantification)
+ Detail oriented
+ Strong Microsoft suite skills (Excel, PPT, word)
+ Confidence and ability to work independently end-to-end.
**BREADTH & DEPTH**
+ Work autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
+ Provide seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
+ Scope of role may have enterprise impact
+ Oversee and/or independently perform tasks from end to end
+ Reports to a Senior Manager, with various dotted line support to Frauds AVPs and department VP
**EXPERIENCE & EDUCATION**
+ Undergraduate degree
+ 7+ years relevant experience
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Business Management Assistant
Posted today
Job Viewed
Job Description
Job Description
We are a sales firm based in the Richmond area, focused on growing our business through relationship-based sales. As we continue to grow, we are on the search for a dedicated individual to join our sales team as a Business Management Assistant and support our sales efforts while gaining hands-on experience on the ins and outs of our business.
As a Business Management Assistant on our sales team, you will be responsible for direct client engagement, account management, and business development. If you are someone who is detail-oriented with strong communication skills and looking to excel in your career in sales and management, apply to our Business Management Assistant position today.
Responsibilities of the Business Management Assistant:
- Directly engage with current and new clients, offering products and services that are tailored to each individual's needs.
- Support the sales team and other Business Management Assistants in the day-to-day operations, refining sales strategies, and improving customer service.
- Build and maintain relationships with current and new clients, and ensure their continued satisfaction.
- Keep records of all client interactions and sales transactions to accurately track sales performance and client retention.
- Actively participate in weekly trainings with Senior team members and other Business Management Assistants to grow business development and leadership skills.
- Resolve clients' complaints or concerns with professionalism, offering personalized solutions and ensuring a seamless experience.
- Proactively identify opportunities to streamline the sales processes and drive business growth
Qualifications of the Business Management Assistant:
- A high school diploma or equivalent is required. Upper-level education or coursework is desired
- Previous experience as a Business Management Assistant, in sales, customer service, or a related field is preferred
- Strong communication and interpersonal skills
- Detail-oriented with excellent organizational skills
- Ability to work independently and as part of a team
- Flexibility to work evenings and weekends as needed
If you are ready to join a dynamic and supportive team and contribute to the success of the business, apply to our Business Management Assistant position today. We’d love to hear from you!
Account Executive, Cyber and Management Liability
Posted today
Job Viewed
Job Description
Job Description
Position Summary
As an Account Executive of Cyber and Management Liability, you will be responsible for handling placement of Cyber insurance policies in the market and work with the executive team to develop and evolve a range of tools and consulting services that are tailored to meet the Cyber risk needs of our clients.
Benefits
- Competitive compensation package
- Generous health and dental benefits program, including Healthcare Spending Account
- Robust Group Retirement Savings program with company matching
- Reimbursements of license fees and professional membership dues
- Full support of continuing education and growth opportunities, including career mentorship with senior management
- Hybrid work schedule that supports work-life balance
- Epic year-round employee events!
- Wellness programs, including a special initiative for new moms
- Opportunities to give back to our communities through philanthropic programs
- Membership to an exclusive employee discount program
- Discounts to gym membership and select local retailers
Masters assist employees by paying for work related courses, as well as annual licensing and designation fees, including RIBO, CAIB, CRM and CIP designations!
Key Accountabilities
- Manage an existing portfolio of clients, handle the renewal process for Management Liability lines of coverage as relevant to their business, including open market placement of insurance policies, providing high-quality service, and risk management advice;
- Negotiate terms and conditions of coverage and pricing with insurers on new and renewal business;
- Assess and investigate applicant's cybersecurity quality control practices, service agreements, contractual liability limitations, financials, historical loss data, and other relevant information to arrange appropriate coverage terms, conditions, and pricing;
- Build, develop, and maintain strong relationships with clients, underwriters, and other stakeholders to foster business growth, collaboration, and retention;
- Develop a Cyber & Management Liability placement strategy;
- Stay up-to-date with market trends, industry developments, and regulatory changes to effectively identify exposures and determine appropriate coverage solutions;
- Conduct periotic reporting about Cyber & Management Liability book for internal stakeholders;
- Review coverage(s) and recommend changes as necessary;
- Work with the executive team to produce client presentations relating to insurance terms and conditions and present terms and conditions to clients;
- Conduct technical review of all policy documents to ensure their accuracy prior to presenting them to the client in a timely manner;
- Requesting policy and/or amendments from insurers;
- Responding to client requests and inquiries in a prompt and professional manner;
- Ensuring all client records are uploaded to our broker management system (TAM) and shared drive;
- Representing Masters Insurance at various industry and client events;
- Assist with special projects, initiatives, and reporting requirements, as assigned.
Candidate Qualifications
Required:
- Minimum of 3 Years of experience in a similar role is required.
- Minimum of 5 Years of experience in a Commercial Insurance environment, working with Cyber or Management Liability is preferred.
- A valid RIBO (Registered Insurance Brokers of Ontario) License is required.
- Undergraduate Degree in a relevant field.
- Completed CRISC and/or CISSP or other related certifications is an asset.
- Understanding of basic cybersecurity risks and controls and key controls to be able to access the Cyber insurance market.
- Excellent analytical and written skills and high standards of presentation.
- Strong verbal and written communication skills.
- Good knowledge of the MS Office Suite (Excel, Outlook and Word)
- Strong analytical and problem-solving skills.
- Effective time management and organizational skills.
Senior Manager, Business Management
Posted 2 days ago
Job Viewed
Job Description
Mississauga, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Business Management, Strategy & Support
**Pay Details:**
$108,800 - $163,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
The Senior Manager, Onboarding, Training & Workforce Strategy is responsible for overseeing and enhancing the onboarding, training, cross-skilling and ongoing support processes within the Banking, Estates, and Credit Servicing (BECS) team in CPB Operations. This role involves close interaction with Operations executives and people leaders, HR, training teams, and other stakeholders to ensure that processes are efficient, effective, and aligned with organizational goals. Over time, this role has the potential to become a people manager role.
Reporting to the Vice President Banking, Estates, and Credit Servicing, your primary accountabilities include:
**Creating and implementing a consistent onboarding and training program for new-to-role BECS colleagues**
+ Coordinate with HR, agencies, access enablement and team members to ensure smooth onboarding processes.
+ Develop and distribute onboarding materials.
+ Conduct onboarding sessions.
+ Provide oversight and reporting on onboarding activities.
+ Prepare and distribute the BECS Welcome Package.
+ Design and implement self-learning modules, simulations, reverse shadowing, and exit tests for top processes, depending on risk.
+ Update training materials to reflect changes in procedures.
**Creating and implementing a consistent cross-skilling strategy to enable BECS colleagues to grow their careers as Operations professionals and to enable increased efficiency across BECS Operations teams, and where needed creating refresher training for critical processes**
+ Define requirements for refresher / continuous training and cross-skilling readiness.
+ Provide oversight and recommendations for cross-skilling initiatives.
+ Maintain and update the training log and matrix
+ Execute against the continuous training plan
+ Create, deliver and maintain career development tactics (career fairs, mentorship programs, CDP workshops, etc)
**Providing thought leadership and expertise on leveraging AI or other emerging technologies and approaches to efficiently create, maintain, and deliver training.**
**Bringing adult learning and engagement global best practices to inform the BECS onboarding & training approach**
**Designing and building the team that will drive and deliver against these accountabilities, and working in partnership with the CPB Operations Colleague Confidence team to amplify and support centrally-led content**
Over time, the role is expected to also expand to have accountabilities include:
**Managing change across the BECS portfolio**
+ Oversee the change calendar and ensure all changes are communicated effectively, in partnership with Operations Service Design.
+ Determine required support for changes, including communications, change management training, and procedure updates.
+ Collaborate with station training to implement procedural changes.
**Providing leadership on employee engagement and support**
+ Organize and conduct quarterly townhalls and colleague appreciation events.
+ Support CPB events and initiatives.
+ Provide support for the Partner Index/Cares program.
**Job Requirements:**
+ Minimum?7 years of relevant work experience
+ Proven experience in onboarding, training, and change management.
+ Strong communication and interpersonal skills.
+ Ability to work collaboratively with various stakeholders.
+ Excellent organizational and project management skills.
**Inclusiveness**
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve and creating an environment where every employee can reach her/his potential.
TD is committed to providing accommodations. If you require an accommodation, we will work with you to meet your needs.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Senior Manager, Business Management
Posted 2 days ago
Job Viewed
Job Description
Mississauga, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Business Management, Strategy & Support
**Pay Details:**
$108,800 - $163,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
The Senior Manager, Onboarding, Training & Workforce Strategy is responsible for overseeing and enhancing the onboarding, training, cross-skilling and ongoing support processes within the Banking, Estates, and Credit Servicing (BECS) team in CPB Operations. This role involves close interaction with Operations executives and people leaders, HR, training teams, and other stakeholders to ensure that processes are efficient, effective, and aligned with organizational goals. Over time, this role has the potential to become a people manager role.
Reporting to the Vice President Banking, Estates, and Credit Servicing, your primary accountabilities include:
**Creating and implementing a consistent onboarding and training program for new-to-role BECS colleagues**
+ Coordinate with HR, agencies, access enablement and team members to ensure smooth onboarding processes.
+ Develop and distribute onboarding materials.
+ Conduct onboarding sessions.
+ Provide oversight and reporting on onboarding activities.
+ Prepare and distribute the BECS Welcome Package.
+ Design and implement self-learning modules, simulations, reverse shadowing, and exit tests for top processes, depending on risk.
+ Update training materials to reflect changes in procedures.
**Creating and implementing a consistent cross-skilling strategy to enable BECS colleagues to grow their careers as Operations professionals and to enable increased efficiency across BECS Operations teams, and where needed creating refresher training for critical processes**
+ Define requirements for refresher / continuous training and cross-skilling readiness.
+ Provide oversight and recommendations for cross-skilling initiatives.
+ Maintain and update the training log and matrix
+ Execute against the continuous training plan
+ Create, deliver and maintain career development tactics (career fairs, mentorship programs, CDP workshops, etc)
**Providing thought leadership and expertise on leveraging AI or other emerging technologies and approaches to efficiently create, maintain, and deliver training.**
**Bringing adult learning and engagement global best practices to inform the BECS onboarding & training approach**
**Designing and building the team that will drive and deliver against these accountabilities, and working in partnership with the CPB Operations Colleague Confidence team to amplify and support centrally-led content**
Over time, the role is expected to also expand to have accountabilities include:
**Managing change across the BECS portfolio**
+ Oversee the change calendar and ensure all changes are communicated effectively, in partnership with Operations Service Design.
+ Determine required support for changes, including communications, change management training, and procedure updates.
+ Collaborate with station training to implement procedural changes.
**Providing leadership on employee engagement and support**
+ Organize and conduct quarterly townhalls and colleague appreciation events.
+ Support CPB events and initiatives.
+ Provide support for the Partner Index/Cares program.
**Job Requirements:**
+ Minimum?7 years of relevant work experience
+ Proven experience in onboarding, training, and change management.
+ Strong communication and interpersonal skills.
+ Ability to work collaboratively with various stakeholders.
+ Excellent organizational and project management skills.
**Inclusiveness**
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve and creating an environment where every employee can reach her/his potential.
TD is committed to providing accommodations. If you require an accommodation, we will work with you to meet your needs.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Senior Business Management Analyst
Posted 2 days ago
Job Viewed
Job Description
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Enterprise Enabling Functions
**Pay Details:**
$76,000 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**CUSTOMER**
+ Lead, analyze, document, and manage requirements with stakeholders by applying a variety of techniques to probe, elicit, challenge, understand, and gain consensus on requirements.
+ Identify, document, and validate current state processes and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions.
+ Ensure business processes/systems impacted by requirements are analyzed and the acceptance criteria clearly demonstrates the changes to business process/systems to meet customer needs.
+ Work with Change Management to assess and ensure that customer and employee experience / stakeholder impacts are appropriately identified and managed
+ Ensuring that requirements-related dependencies and constraints are documented by bridging the communication between business and technology stakeholders
+ Working with relevant stakeholders on defining acceptance criteria sufficiently for testing and supporting the development of test scripts and subsequent testing of developed solutions (as appropriate), including communication of issues and resolution.
+ Manage the traceability of business requirements.
+ Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business/product subject matter expertise as well as recognize and drive the focus toward business value.
+ Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement.
+ Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution.
**SHAREHOLDER**
+ Ensure work meets associated regulatory and framework controls, standards, and best practices.
+ Effectively communicate with stakeholders to ensure alignment to delivery framework and objectives.
+ Apply analytical skills to effectively understand business problems, impacted stakeholders, and proposed solutions to ensure alignment to TD's risk appetite.
+ Identify, document, and actively manage material risks and issues, escalating to appropriate leadership when necessary to ensure the timely and unimpeded progress of work.
+ Promptly manage concerns from stakeholders and ensure timely and effective problem resolution.
+ Support change management planning and activities, including those that ensure operational readiness.
+ Support implementation and post-implementation planning and activities.
+ Support Request for Information (RFI) or Request for Proposal (RFP) planning and activities, when required.
+ Provides support/oversight and guidance in the delivery of requirements with focus on quality, reusability, scalability, and innovation.
+ Adhere to the TD Code of Conduct.
**EMPLOYEE / TEAM**
+ Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
+ Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.
+ Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
+ Participate in personal performance management and development activities, including cross training within own team.
+ Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
+ Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
+ Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
+ Contribute to a fair, positive and equitable environment that supports a diverse workforce.
+ Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.
**BREADTH & DEPTH:**
+ Experienced in business analysis, and delivery execution practices and standards
+ Experienced and acts as a conduit for business and user interaction with technology
+ Leveraging specialized domain, product, and systems knowledge, ensure business processes/systems impacted by the requirements are analyzed and the acceptance criteria are well understood and clearly demonstrate changes to business process/systems meet customer needs
+ Proactively identifies risks and impediments and leads problem resolution
+ Leads the identification, maintenance and reporting of traceability of requirements
+ Works independently as the senior or lead business analyst and coaches and guides members within area of expertise
+ Leads the Requirements Management for moderate to high complexity/risk initiatives
+ Possesses discipline, rigor skills and subject matter knowledge to the requirements elaboration and validation process
+ Supports the identification, maintenance and reporting of traceability of requirements
+ Identifies and leads problem resolution for complex issues at all levels
+ Reports to a Manager or Practice Lead
**EXPERIENCE AND / OR EDUCATION**
+ Undergraduate degree
+ 5-7+ years related business analysis experience
+ Business Analysis Accreditation is an asset
+ Preference given to candidates who have experience working in Agile
Required Qualifications:
+ Undergraduate degree or relevant professional certifications, designations, or equivalent required
+ 5+ years in business process analysis or similar roles
+ Proficient knowledge of Business Process Management
+ Strong analytical, problem-solving and communication skills
+ Skill in using analytical software tools, data analysis methods and reporting techniques.
+ Skill in using computer applications including MS Office (including Excel, Visio)
+ Experience using PowerBI
+ Experience using Service Now, Jira and Confluence
Preferred (Brownie Points):
+ ITIL Intermediate Certification/ITIL Foundation Certification (v3 or v4)
+ Proven experience with process improvement methodologies (CBAP, Lean, Six sigma etc.)
+ Domain Knowledge (finance, banking sector)
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
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Senior Business Management Analyst
Posted 9 days ago
Job Viewed
Job Description
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Technology Solutions
**Pay Details:**
$76,800 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
Provide a broad range of functions including data modeling, data quality, data profiling, data acquisition and ingestion, extract transform load (ETL), metadata enrichment and management, data visualization, dashboard development and other specialized data management functions.
**JOB DESCRIPTION**
+ Adept at analyzing and understanding business and data requirements to develop complete business solutions, including creating data models, understanding business rules, data life-cycle management, governance, lineage, metadata, and reporting elements.
+ Must possesses a robust understanding of business context and data infrastructure, should be able to translate business problems into viable analytical solutions effectively.
+ Proficiency in programming languages such as Python and SQL is a must, as well as the ability to apply statistics and advanced analytics techniques souring data from the Azure Cloud (e.g., Analytics Zone /Curated Zone).
+ Excellent presentation skills are essential, must be an expert in utilizing PowerPoint and Power BI to build presentations and dashboards tailored for diverse audiences, including Senior Management.
+ Work closely with business owners to identify opportunities and will serve as an ambassador for our Canadian Banking Contact Center Planning and Performance team.
+ Develop and maintain knowledge of data available from upstream sources and within various platforms.
+ Demonstrates analytical thought leadership and stays current on developments in data mining and the application of data science.
**TECHNICAL SKILLS REQUIRED (PRIORITY)**
+ Python (Must have) / PySpark experience (Nice to have)
+ SQL / SSRS / MDX(Must have)
+ Databricks experience (Should have)
+ MS Excel / Power Query / Power Pivot (Must have)
+ Power BI / DAX(Must have)
+ Experience in working in Azure Data Lake (e.g., Analytical Zone, Curated Zone) (Should have)
+ Tableau (Nice to have)
**CUSTOMER**
+ Perform data analysis and assess data management requirements for a specific Platform or Journey, including complex analysis involving multiple pods or products
+ Maintain expert knowledge of upstream data, including knowledge provided through data profiling, data quality reporting, and via the production of metadata
+ Support the acquisition and ingestion of data
+ Articulate complex, large scale, and high impact technical design and development details to non-technical business partners
+ Elicit, analyze, and understand business and data requirements to develop complete business solutions, including data models (entity relationship diagrams, dimensional data models), ETL and business rules, data life-cycle management, governance, lineage, and metadata
+ Ensure data is maintained in compliance with enterprise data standards, policies, and guidelines
+ Develop and maintain complex data models using industry standard modeling tools
+ Develop and maintain complex ETL jobs and frameworks using the Bank's standard tools
+ Provide support to the development and testing teams to resolve data issues, including escalation support on complex issues
+ Support partners and stakeholders in interpreting and analyzing data
+ Build effective working relationships across partner teams to encourage collaboration on all deliverables
**SHAREHOLDER**
+ Lead data engineering initiatives and capabilities, data governance principles and how they apply across the organization
+ Ensure metadata and data lineage is captured and compatible with enterprise metadata and data management tools and processes
+ Adhere & contribute towards standard security coding practices to ensure application is free of most common coding vulnerabilities
+ Ensure technical decisions, technical risks and lessons learned are identified, clearly documented and enhancements are accordingly implemented
+ Protect the interests of the organization - identify and manage risks, and escalate non-standard, high-risk activities as necessary
+ Adhere to internal policies/procedures and applicable regulatory guidelines
+ Keep current on emerging trends/ developments and grow knowledge of the business, related tools, and techniques
+ Enable team members by sharing knowledge and leveraging engineering best practices.
**EMPLOYEE / TEAM**
+ Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
+ Participate in personal performance management and development activities, including cross training within own team
+ Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
+ Actively mentors and enables team members by sharing knowledge and leveraging engineering best practices.
+ Supports the team by providing guidance and proactively identifying and resolving issues
+ Develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
+ Contribute to a fair, positive and equitable environment that supports a diverse workforce
+ Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
**EXPERIENCE AND / OR EDUCATION**
+ Degree, Postgraduate Degree, or Technical Certificate in Data Management or related discipline (e.g. Computer Science, Engineering), or equivalent practical experience
+ 3-5 years of relevant experience
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Senior Business Management Analyst
Posted 9 days ago
Job Viewed
Job Description
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Technology Solutions
**Pay Details:**
$76,800 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
Provide a broad range of functions including data modeling, data quality, data profiling, data acquisition and ingestion, extract transform load (ETL), metadata enrichment and management, data visualization, dashboard development and other specialized data management functions.
**JOB DESCRIPTION**
+ Adept at analyzing and understanding business and data requirements to develop complete business solutions, including creating data models, understanding business rules, data life-cycle management, governance, lineage, metadata, and reporting elements.
+ Must possesses a robust understanding of business context and data infrastructure, should be able to translate business problems into viable analytical solutions effectively.
+ Proficiency in programming languages such as Python and SQL is a must, as well as the ability to apply statistics and advanced analytics techniques souring data from the Azure Cloud (e.g., Analytics Zone /Curated Zone).
+ Excellent presentation skills are essential, must be an expert in utilizing PowerPoint and Power BI to build presentations and dashboards tailored for diverse audiences, including Senior Management.
+ Work closely with business owners to identify opportunities and will serve as an ambassador for our Canadian Banking Contact Center Planning and Performance team.
+ Develop and maintain knowledge of data available from upstream sources and within various platforms.
+ Demonstrates analytical thought leadership and stays current on developments in data mining and the application of data science.
**TECHNICAL SKILLS REQUIRED (PRIORITY)**
+ Python (Must have) / PySpark experience (Nice to have)
+ SQL / SSRS / MDX(Must have)
+ Databricks experience (Should have)
+ MS Excel / Power Query / Power Pivot (Must have)
+ Power BI / DAX(Must have)
+ Experience in working in Azure Data Lake (e.g., Analytical Zone, Curated Zone) (Should have)
+ Tableau (Nice to have)
**CUSTOMER**
+ Perform data analysis and assess data management requirements for a specific Platform or Journey, including complex analysis involving multiple pods or products
+ Maintain expert knowledge of upstream data, including knowledge provided through data profiling, data quality reporting, and via the production of metadata
+ Support the acquisition and ingestion of data
+ Articulate complex, large scale, and high impact technical design and development details to non-technical business partners
+ Elicit, analyze, and understand business and data requirements to develop complete business solutions, including data models (entity relationship diagrams, dimensional data models), ETL and business rules, data life-cycle management, governance, lineage, and metadata
+ Ensure data is maintained in compliance with enterprise data standards, policies, and guidelines
+ Develop and maintain complex data models using industry standard modeling tools
+ Develop and maintain complex ETL jobs and frameworks using the Bank's standard tools
+ Provide support to the development and testing teams to resolve data issues, including escalation support on complex issues
+ Support partners and stakeholders in interpreting and analyzing data
+ Build effective working relationships across partner teams to encourage collaboration on all deliverables
**SHAREHOLDER**
+ Lead data engineering initiatives and capabilities, data governance principles and how they apply across the organization
+ Ensure metadata and data lineage is captured and compatible with enterprise metadata and data management tools and processes
+ Adhere & contribute towards standard security coding practices to ensure application is free of most common coding vulnerabilities
+ Ensure technical decisions, technical risks and lessons learned are identified, clearly documented and enhancements are accordingly implemented
+ Protect the interests of the organization - identify and manage risks, and escalate non-standard, high-risk activities as necessary
+ Adhere to internal policies/procedures and applicable regulatory guidelines
+ Keep current on emerging trends/ developments and grow knowledge of the business, related tools, and techniques
+ Enable team members by sharing knowledge and leveraging engineering best practices.
**EMPLOYEE / TEAM**
+ Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
+ Participate in personal performance management and development activities, including cross training within own team
+ Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
+ Actively mentors and enables team members by sharing knowledge and leveraging engineering best practices.
+ Supports the team by providing guidance and proactively identifying and resolving issues
+ Develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
+ Contribute to a fair, positive and equitable environment that supports a diverse workforce
+ Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
**EXPERIENCE AND / OR EDUCATION**
+ Degree, Postgraduate Degree, or Technical Certificate in Data Management or related discipline (e.g. Computer Science, Engineering), or equivalent practical experience
+ 3-5 years of relevant experience
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Business Management Analyst I (3701)
Posted 2 days ago
Job Viewed
Job Description
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Business Management, Strategy & Support
**Pay Details:**
$52,700 - $74,400 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**KEY ACCOUNTABILITIES**
**CUSTOMER**
+ Provide business management related research, evaluation, operational, reporting and / or analytical support in a timely manner
+ Develop and/or prepare applicable business metrics / standard / ad hoc reporting in collaboration with partners and stakeholders for own business management area to help inform or support decisions as appropriate
+ Conduct regular, ongoing analysis, evaluation / assessment and review of business performance/ processes/ initiatives within assigned business management area
+ Support the development of presentations/communications and dissemination of information
+ Coordinate relevant processes/meetings/events that impact a broad area
+ Understand department objectives and contribute by recommending appropriate action to management based on analysis and review of results within assigned scope
**SHAREHOLDER**
+ Contribute to various operational activities (e.g. report production, system queries, process mapping, tracking, analysis and procedural support, premises, onboarding) as assigned
+ Remain informed of emerging issues, industry trends and/orrelevant changes
+ Adhere to enterprise frameworks and methodologies that relate to business management activities for ownarea
**EMPLOYEE / TEAM**
+ Continuously enhance knowledge / expertise in own area and keep current emerging trends/developments and grow knowledge of the business, analytical tools and techniques
+ Prioritize and manage own workload in order to deliver quality results and meet assigned timelines
+ Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
+ Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
+ Establish effective relationships across multiple business and technology partners, program and project managers
+ Participate in knowledge transfer within the team and business units
**BREADTH & DEPTH**
+ Conduct standard reporting and/or analysis / operational support as directed
+ May provide guidance/ assistance to other team members and internal partners on specific standards / processes
+ Time horizon and nature of work is generally short-term focused daily / weekly to monthly
+ Generally work within broad parameters under the direction of management
+ Generally reports to Senior / Manager role
**EXPERIENCE & EDUCATION**
+ Undergraduate degree
+ 1-2 years relevant experience
Preferred Candidate Identified
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.