8 Health Coach jobs in Canada

Job Description

Job Description

Company Description

At Cloud DX, our mission is simple: We make healthcare better for everyone. As a leader in digital health, we deliver award-winning virtual care and remote patient monitoring solutions that empower patients to manage their conditions from the comfort of their home.

Our innovative technology improves outcomes for patients with chronic conditions, reduces costs for healthcare providers, and transforms care delivery across North America. Since 2014, we’ve been driving innovation and making a meaningful difference in the communities we serve.

Job Description

Cloud DX is growing, and we’re looking for a Patient Support Specialist to join our team! 

This part-time role offers flexibility, making it ideal for someone who can adapt to varying schedules. As a key point of contact for patients using our remote monitoring solutions, you’ll provide frontline support, assist with inquiries, and ensure patients can successfully complete their daily monitoring tasks. You’ll also identify and escalate technical issues as needed. 

If you have experience in a support or teaching role and thrive in phone-based communication, we’d love to connect! 

What You'll Do 

• Deliver exceptional customer service to enhance the experience for customers, clinicians, and patients. 
• Respond to customer inquiries via phone, live chat, and email, triaging requests and escalating as needed. 
• Ensure records and correspondence are recorded correctly in the customer relationship management system (CRM) when completing compliance calls.   
• Conduct follow-ups and scheduled callbacks to ensure timely resolution of issues. 
• Monitor and assign internal support tickets, evaluate requests to determine appropriate next steps, and escalate high-priority issues to ensure timely resolution. 
• Stay current with system information, changes, and updates.   
• Guide Clinician Clients and Prospects on the proper use of Cloud DX equipment and software.   
• Deliver exceptional customer service to enhance the experience for customers, clinicians, and patients. 
• Respond to customer inquiries via phone, live chat, and email, triaging requests and escalating as needed. 
• Ensure records and correspondence are recorded correctly in the customer relationship management system (CRM) when completing compliance calls.   
• Conduct follow-ups and scheduled callbacks to ensure timely resolution of issues. 
• Monitor and assign internal support tickets, evaluate requests to determine appropriate next steps, and escalate high-priority issues to ensure timely resolution. 
• Stay current with system information, changes, and updates.   
• Guide Clinician Clients and Prospects on the proper use of Cloud DX equipment and software. 

Qualifications

 Who You Are

• Team player:  You are approachable, enjoy seeing others succeed, and love to jump in and support when needed.   
• Comfortable on the phone:  You have strong communication skills, excellent telephone etiquette, and can quickly assess and respond to a variety of inquiries. 
• Detail Oriented:  You notice the little things that make a big difference. In fact, if you’ve read this far, please include the word “Precision” in your application for bonus points. 
• You’re Flexible!   This is an hourly position, and while we strive to maintain consistent scheduling, flexibility is required.  
• Great at multitasking.  You’re experienced in handling a high volume of requests while staying organized and efficient. 
• A natural problem solver.  You take the initiative to find answers, conduct quick research when needed, and know when it’s time to escalate an issue.  
• Passionate about helping others.  You genuinely care about helping others, listening attentively to connect patients/clients with the support they need. 

Additional Information

When applying to this position please include in your resume or cover letter:  

• Your availability (specific days + hours you can work) 

# Job Summary

Now, if you were to come on board as an **Environmental Services Manager,** we’d ask you to do the following for us:

- Develop and execute Compass One Enviornmental Service Management program
- Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
- Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
- Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
- Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits.
- Ensure all Compass One staff is appropriately trained in and follow infection control programs.
- Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
- Attend client meetings as applicable to the areas in housekeeping and laundry.
- Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
- Active participation in the Health and Safety Committee for the facility.
- Interact with suppliers and vendors as it relates to housekeeping and laundry services.
- Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
- Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
- Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
- Recommend equipment and supplies needed for housekeeping and laundry operations.
- Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter).
- Participate in the completion of the Balanced Scorecard for the unit.
- Meet and check-in with the client on a regular basis and attend meetings as requested.
- Take the lead and coordinate schedules for special environmental projects.

Think you have what it takes to be an **Environmental Services Manager?** We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

- Post-secondary education an asset.
- Three years of management experience in healthcare, facilities, environmental services or related.
- Excellent communication skills, both verbal and written.
- Proficient computer skills, specifically with Windows.

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.

**Job Summary**
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Now, if you were to come on board as an **Environmental Services Manager,** we’d ask you to do the following for us:

* Develop and execute Compass One Enviornmental Service Management program
* Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
* Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
* Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
* Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits.
* Ensure all Compass One staff is appropriately trained in and follow infection control programs.
* Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
* Attend client meetings as applicable to the areas in housekeeping and laundry.
* Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
* Active participation in the Health and Safety Committee for the facility.
* Interact with suppliers and vendors as it relates to housekeeping and laundry services.
* Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
* Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
* Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
* Recommend equipment and supplies needed for housekeeping and laundry operations.
* Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter).
* Participate in the completion of the Balanced Scorecard for the unit.
* Meet and check-in with the client on a regular basis and attend meetings as requested.
* Take the lead and coordinate schedules for special environmental projects.

Think you have what it takes to be an **Environmental Services Manager?** We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

* Post-secondary education an asset.
* Three years of management experience in healthcare, facilities, environmental services or related.
* Excellent communication skills, both verbal and written.
* Proficient computer skills, specifically with Windows.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact for further information.

# Job Summary

Now, if you were to come on board as an **Environmental Services Manager,** we’d ask you to do the following for us:

- Develop and execute Compass One Enviornmental Service Management program
- Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
- Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
- Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
- Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits.
- Ensure all Compass One staff is appropriately trained in and follow infection control programs.
- Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
- Attend client meetings as applicable to the areas in housekeeping and laundry.
- Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
- Active participation in the Health and Safety Committee for the facility.
- Interact with suppliers and vendors as it relates to housekeeping and laundry services.
- Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
- Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
- Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
- Recommend equipment and supplies needed for housekeeping and laundry operations.
- Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter).
- Participate in the completion of the Balanced Scorecard for the unit.
- Meet and check-in with the client on a regular basis and attend meetings as requested.
- Take the lead and coordinate schedules for special environmental projects.

Think you have what it takes to be an **Environmental Services Manager?** We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

- Post-secondary education an asset.
- Three years of management experience in healthcare, facilities, environmental services or related.
- Excellent communication skills, both verbal and written.
- Proficient computer skills, specifically with Windows.

Job Description

Job Description

Be the Spark that ignites the potential in people! At our YMCA, we believe in the power of people. Every day, our dedicated employees and volunteers bring energy, positivity, and inclusivity to everything they do. They are the spark that ignites potential in others—helping individuals grow, thrive, and truly belong.

When people feel connected and supported, communities become stronger, more resilient, and full of life. That’s the impact of people-powered change. Together, we create welcoming spaces where everyone is valued, differences are celebrated, and possibilities are endless. Be the spark. Shine bright. Help others shine too.

About the Role:

The Northern Alberta YMCA is looking for a Wellness Coach to deliver high quality customer service in the Fitness Centre area. The Wellness Coach will provide active supervision of the Fitness Centre and its patrons, deliver Y Thrive coaching appointments, perform regular cleaning duties and equipment maintenance and role model customer service excellence at all times.

Responsibilities:

• Circulate and supervise activities in the Fitness Centre to ensure all members have a safe and enjoyable workout, monitor member behavior in accordance with the Health & Safety Policy, Child Protection Policy and Staff Abuse policy, act on issues that may arise to guarantee a positive experience for those in the Centre.
• Perform regular cleaning of fitness equipment and complete minor equipment maintenance as required.
• Perform Fitness Centre Orientations as required, Y Thrive coaching appointments, and check-ins, answer member questions and provide accurate information.
• Always offer high quality customer service when working with members, engage with members, develop positive relationships and offer support. Work with them to help them reach their fitness goals.
• Build and maintain a positive relationship with volunteers and colleagues at all levels of the organization.
• Support the branch by acting as Duty Manager when required.

Qualifications:

• Post-secondary education in a related field (physical education, personal training or exercise science) is considered an asset
• Certified Personal Trainer (YMCA Personal Trainer ,CSEP – CPT, CanFitPro Personal Training Specialist, ISSA Personal Trainer) is considered an asset
• Previous experience in a customer service role is preferred
• Standard First Aid and CPR Level C is required
• Able to obtain a Police Information Check with Vulnerable Sector check

Why work for the YMCA?

The YMCA of Northern Alberta is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees and volunteers reach their full potential and are recognized as a great place to work and volunteer. We offer meaningful opportunities to make a difference in the lives of individuals and the health of our communities.

Joining the Y means contributing to over 100 years of providing opportunities for people to shine! Our Y serves tens of thousands of people each year through programs and services like health and fitness, licensed child care, day camps, mental health, employment and immigrant services, education and training, and services for youth, families and seniors.

Our Commitment to Equity, Diversity, and Inclusion: Inclusion has power, and we take strides to create a diverse, inclusive workplace where everyone can belong. Diverse teams unleash new ideas, and employees thrive in a culture that recognizes and appreciates the unique perspectives and backgrounds of others. Through our differences in how we think and act we can form innovative and effective teams and deliver organizational success.

If we can make the recruitment process more accessible for you, please let us know when we reach out about an opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Prior to your first day and every three years thereafter, a Vulnerable Police Records Check is required.

The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest, however, due to the volume of applications we receive, we can only contact candidates who are selected for an interview.

Job Description

Job Description

Be the Spark that ignites the potential in people! At our YMCA, we believe in the power of people. Every day, our dedicated employees and volunteers bring energy, positivity, and inclusivity to everything they do. They are the spark that ignites potential in others—helping individuals grow, thrive, and truly belong.

When people feel connected and supported, communities become stronger, more resilient, and full of life. That’s the impact of people-powered change. Together, we create welcoming spaces where everyone is valued, differences are celebrated, and possibilities are endless. Be the spark. Shine bright. Help others shine too.

About the Role:

The YMCA of Northern Alberta is looking for a Wellness Coach to deliver high quality customer service in the Fitness Centre area. The Wellness Coach will provide active supervision of the Fitness Centre and its patrons, deliver Y Thrive coaching appointments, perform regular cleaning duties and equipment maintenance and role model customer service excellence at all times.

The YMCA of Northern Alberta strives to integrate our values of diversity and social inclusion in all that we do. We believe that strong leadership is created through the sharing of diverse experiences and perspectives. We actively seek candidates who embody these principles and who reflect the many dimensions of the communities we serve.

With this role, there is the additional opportunity to perform one-on-one and group personal training sessions for patrons provided that an approved personal training certification is held by the candidate.

Responsibilities:

• Circulate and supervise activities in the Fitness Centre to ensure all members have a safe and enjoyable workout, monitor member behavior in accordance with the Health & Safety Policy, Child Protection Policy and Staff Abuse policy, act on issues that may arise to guarantee a positive experience for those in the Centre.
• Perform regular cleaning of fitness equipment and complete minor equipment maintenance as required.
• Perform Fitness Centre Orientations as required, Y Thrive coaching appointments, and check-ins, answer member questions and provide accurate information.
• Always offer high quality customer service when working with members, engage with members, develop positive relationships and offer support. Work with them to help them reach their fitness goals.
• Build and maintain a positive relationship with volunteers and colleagues at all levels of the organization.
• Support the branch by acting as Duty Manager or Experience Leader when required.

Qualifications:

• Post-secondary education in a related field (physical education, personal training or exercise science) is considered an asset.
• Certified Personal Trainer (YMCA Personal Trainer, CSEP – CPT, CanFitPro Personal Training Specialist, ISSA Personal Trainer) is considered an asset.
• Previous experience in a customer service role is preferred.
• Intermediate First Aid and CPR Level C is required.
• Able to obtain a Police Information Check with Vulnerable Sector Search.

Why work for the YMCA?

The YMCA of Northern Alberta is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees and volunteers reach their full potential and are recognized as a great place to work and volunteer. We offer meaningful opportunities to make a difference in the lives of individuals and the health of our communities.

Joining the Y means contributing to over 100 years of providing opportunities for people to shine! Our Y serves tens of thousands of people each year through programs and services like health and fitness, licensed child care, day camps, mental health, employment and immigrant services, education and training, and services for youth, families and seniors.

Our Commitment to Equity, Diversity, and Inclusion: Inclusion has power, and we take strides to create a diverse, inclusive workplace where everyone can belong. Diverse teams unleash new ideas, and employees thrive in a culture that recognizes and appreciates the unique perspectives and backgrounds of others. Through our differences in how we think and act we can form innovative and effective teams and deliver organizational success.

If we can make the recruitment process more accessible for you, please let us know when we reach out about an opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Prior to your first day and every three years thereafter, a Vulnerable Police Records Check is required.

The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest, however, due to the volume of applications we receive, we can only contact candidates who are selected for an interview.

Job Description

Job Description

Salary: 49,000-50,200

Chimo: Where what you do matters for a lifetime.

Family Wellness Coach

Sherwood Park, Leduc, Fort Saskatchewan

The Chimo Youth Retreat Centre has been supporting children, youth and families involved with Childrens Services for over 50 years.

Job description

The Chimo Family Wellness program is delivered in partnership between Chimo Youth Retreat and the Edmonton Region Child and Family Services. Using the Collaborative Service Delivery (CSD) model, the program provides a continuum of services to improve the outcomes for children, youth and families in Sherwood Park, Leduc and Fort Saskatchewan. The Family Wellness Coach builds and maintains safe, positive relationships with families, works cooperatively as part of the CSD team, works directly in the homes of families with CFS involvement, and completes all required administration functions.

The Family Wellness Coach will be responsible for providing the following services:

• In vivo family/parent support
• Second-line family stabilization, intervention, preservation
• Providing transportation for clients and supportive access through family time
• Therapeutic youth work including cultural programming and connection to their heritage
• Low ratio crisis intervention services
• All other duties as required to support a family to thrive and achieve healthy lifestyle
• Build positive relationships and work collaboratively with families, CFS staff and other stakeholders.
• Maintain effective cross-functional relationships with staff, colleagues, and partners.
• Work effectively with all Chimo Family Wellness staff and leadership.
• Coordination of additional services to support great outcomes for families.
• Advocacy for the child, youth and family services that ultimately support the reunification, unity or permanency of the family.
• Possess knowledge of community resources that support families.

Physical Requirements:

• You may be required to work day and evening shifts for your five-day rotation (Sunday through Thursday or Tuesday through Saturday). Flexibility is important when planning shifts with the families and caregivers, as well as to support your team.
• The work can be physically and mentally demanding, and requires the ability to carry car seats, lift children in/out of cars and car seats, etc.
• You must be able and prepared to physically interact with children in both indoor and outdoor settings.
• Outdoor engagements with children and families may occur in all seasons, with appropriate measures taken based on current weather conditions.

The successful candidate will possess and demonstrate:

• Critical thinking and creative problem solving as a means to provide high-quality services.
• Effective communication and interpersonal skills.
• Strong facilitation, organizational and time management skills.
• Understanding of life span developmental theories, Foundations of Caregiver Support, Signs of Safety, Appreciative Inquiry, Peacemaking Circles, Trauma Informed/Resiliency Focused Practices and Lifelong Connections.

Education and Credentials;

• Degree in the Human Services field (Child & Youth Care, Social Work, Early Childhood Development, etc.) is preferred but those with a post-secondary 2 year diploma and experience will be considered.
• Minimum of two years of experience in a front-line role within Human Services.

Employment Requirements:

• A valid Class 5 drivers license
• Proven experience as a Driver (minimum 3 years history)
• 2 doses of COVID-19 vaccination
• Have the ability to provide current auto insurance with $2 million liability and use for work coverage with no at-fault accidents in the past 3 years
• Eligibility for fleet insurance approval (driver's abstract must not have more than 2 convictions).