48 Health Services jobs in Canada

Job Description

Salary: $50,000 annually

Location: In-Office/Remote

Department: Occupational Health Services

Job Type: Full-Time

Working Hours:
37.5 Per Week

Application Deadline: June 30th, 2025

Our Mission

PRAXES Medical Group, headquartered in Halifax, Nova Scotia, is a global provider of 24/7 medical support to workers in some of the most challenging environments on the planet. We have been an innovator in delivering primary and emergency care services to the marine, mining, oil and gas, and exploration industries for 25 years.

PRAXES believes that everyone should be able to have timely access to excellent medical advice and care, wherever they are, and whenever they need it.

Our Values

People -
We value passion, commitment, and personal growth. We support work-life balance and well-being for our team and those we serve.

Agility - We embrace change, innovation, and continuous learning in a supportive environment.

Caring - We lead with empathy, compassion, and respect, recognizing that every client and colleague is unique.

Trustworthiness -
We act with integrity and transparency, earning trust through consistent, reliable service.

Job Summary

We're looking for a highly organized Occupational Health Services Coordinator to join our team. In this role, youll coordinate occupational health services for federal government clients, manage service requests, communicate with stakeholders, and ensure high-quality service delivery across Canada.

Responsibilities

• Be the main point of contact for Service Requests from Government of Canada clients.

• Maintain Microsoft Office Outlook Inbox by promptly acknowledging and professionally
  responding to incoming emails.

• Verify client data for deficiencies, errors, or incomplete documentation.

• Prepare accurate and timely quotations and invoices for client service requests.

• Secure medical resources and coordinate intake interviews and assessments with
  clients.

• Deliver bi-weekly status reports to clients and frequent updates via email and phone to
  patients.

• Develop effective working relations with Clinical Providers, Assessors, Medical Directors,
  Physicians, and Medical Teams across Canada.

• Monitor, inspect, and propose measures to correct or improve subcontractor final
  products to meet established quality standards.

Skills and Qualifications

Must-have

• High level of proficiency with Microsoft Office suite (Word, Outlook, Teams, and Excel).

• Understanding of data security and management.

• Experience using Adobe Acrobat/Foxit (fillable PDFs and digital filing).

• Excellent attention to detail, time management, prioritization, and organizational skills.

• Excellent writing and oral communication skills.

• French Language: mainly reading and writing.

Nice-to-have

• Occupational Health and Safety experience or training.

• Administrative experience or training.

• Knowledgeable about QuickBooks and/or Invoicing.

What We Offer

• Flexible hybrid work model , enjoy a balance of remote work and in-office collaboration (for local employees).

• Health Spending Account (HSA) for eligible
  medical, dental, and vision coverage

• Travel insurance and catastrophic medical insurance

• Employee Assistance Plan (Homewood)

• Registered Retirement Savings Plan (RRSP) with company matching up to 5%

• Generous paid time off (PTO) including vacation, sick days, and holidays

• Fitness classes offered 2 days per week with both in-person and virtual options

• Professional development support, including training and workshops

• Bi-weekly stipend of $25 for use of personal cell phone

We celebrate diversity and are committed to creating an inclusive environment for all employees.

PRAXES is an equal opportunity employer , and employs personnel without regard to race, creed, colour, religion, sex, ethnic origin, ancestry, age, place of origin, physical or mental disability, citizenship, sexual orientation, marital or family status.

It is our policy to select the best qualified person for each position within our organization on the basis of
demonstrated ability, experience, training and potential.This policy applies to all of our employment and personnel practices, including decisions regarding hiring, transfer, promotion, demotion, and dismissal.

Please visit us at: you for your interest!

Job Posting: Regional Manager, Health Services

Where YOU work, makes a difference.

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Regional Manager, Health Services?

The Regional Manager, Health Services is accountable for the operation of the Laboratory and Health Services Centers in accordance with the Dynacare strategic plans. The primary function is building great teams through strong, positive employee relations and creating a work environment that supports the delivery of exemplary customer care and a positive customer. Other accountabilities are efficient utilization of resources and fostering a culture of quality and continuous improvement.

Status: Permanent Full Time

Shift: Day shift

Work Style: Onsite

Location: Scarborough and Markham

Why Dynacare is an amazing place for YOU:

• Join an award-winning "Top Employer" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

• Responsible for transforming the Laboratory and Health Services Centers within a region to a new delivery model designed to ensure an excellent customer experience through consistent, outstanding customer care
• Foster an environment of positive employee relations and strong teamwork while working in compliance with established human resources policies and practices
• Encourage trust and open communication with direct reports, address employee feedback and input and ensure team understanding of corporate and departmental goals and performance
• Engaging the Director, Health Services Operations and Human Resources for guidance and/or direction to ensure a positive client, customer or employee experience
• Build and manage an effective team through strategic hiring, training, performance management, coaching and recognition
• Liaise with clients and ensure their experience is positive by providing professional, timely assistance to enquires, educate clients on processes, investigate concerns and ensure full understanding of client needs
• Analyze and make recommendations to continuously improve workflow processes to assure consistency and quality in the delivery of service to customers, laboratory operations and clients
• Conduct metric reviews of area Laboratory and Health Services Centers to ensure key indicators of cost, quality, delivery, safety and customer experience are being met or exceeded, and introduce corrective actions where required
• Participate in continuous improvement projects along with regional goals and objectives aligned with corporate strategy
• Develop and administer regional operating budgets, identify potential cost saving and make recommendations for improvement
• Responsible for completing operating reports using metrics and key performance indicators
• Pursue ongoing continuing education to ensure awareness of new industry or regional trends, developments, laws regulations, and technology
• Support the Business Development team with the establishment of new clients
• Oversee maintenance and renovation programs for each location in the region in conjunction with the Manager, Support Services
• Understanding of laboratory operations, processes and key performance indicators
• Understanding of customer care best practices and demonstrated ability applying that knowledge in high volume, time sensitive environment
• Promoting and championing a healthy and safe environment
• Participate in and implement health and safety programs and activities such as training, communication, inspection, investigation and general safety promotion

What YOU bring to the role:

• Post-Secondary education in Healthcare, Science or Business 3+ years of leadership experience in a high paced, customer facing environment is preferred
• Previous related experience required to perform job: 3-5 years
• Proficient computer skills (MS Office and applicable software applications)
• Lean Six Sigma and/or Change Management training - required
• Proven attention to detail, excellent organizational, prioritization and time management skills
• Ability to manage multiple items effectively
• Experienced people manager with the ability to develop talent and building high performing teams
• Effective communication skills and the ability to work effectively with all levels of management and non-management
• A strong team player with the ability to work independently with a high degree of initiative.
• Demonstrated customer focus with the ability to engage direct/indirect reports to promote a customer centric environment
• Highly motivated individual with a proven track record of delivering results on multiple priorities while meeting competing deadlines
• Knowledge of technical procedures as they apply to laboratory testing, shipment logistics and specimen

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.

Job Posting: Regional Manager, Health Services

Where YOU work, makes a difference.

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Regional Manager, Health Services?

The Regional Manager, Health Services is accountable for the operation of the Laboratory and Health Services Centers in accordance with the Dynacare strategic plans. The primary function is building great teams through strong, positive employee relations and creating a work environment that supports the delivery of exemplary customer care and a positive customer. Other accountabilities are efficient utilization of resources and fostering a culture of quality and continuous improvement.

Status: Permanent Full Time

Shift: Day shift

Work Style: Onsite

Location: Scarborough and Markham

Why Dynacare is an amazing place for YOU:

• Join an award-winning "Top Employer" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

• Responsible for transforming the Laboratory and Health Services Centers within a region to a new delivery model designed to ensure an excellent customer experience through consistent, outstanding customer care
• Foster an environment of positive employee relations and strong teamwork while working in compliance with established human resources policies and practices
• Encourage trust and open communication with direct reports, address employee feedback and input and ensure team understanding of corporate and departmental goals and performance
• Engaging the Director, Health Services Operations and Human Resources for guidance and/or direction to ensure a positive client, customer or employee experience
• Build and manage an effective team through strategic hiring, training, performance management, coaching and recognition
• Liaise with clients and ensure their experience is positive by providing professional, timely assistance to enquires, educate clients on processes, investigate concerns and ensure full understanding of client needs
• Analyze and make recommendations to continuously improve workflow processes to assure consistency and quality in the delivery of service to customers, laboratory operations and clients
• Conduct metric reviews of area Laboratory and Health Services Centers to ensure key indicators of cost, quality, delivery, safety and customer experience are being met or exceeded, and introduce corrective actions where required
• Participate in continuous improvement projects along with regional goals and objectives aligned with corporate strategy
• Develop and administer regional operating budgets, identify potential cost saving and make recommendations for improvement
• Responsible for completing operating reports using metrics and key performance indicators
• Pursue ongoing continuing education to ensure awareness of new industry or regional trends, developments, laws regulations, and technology
• Support the Business Development team with the establishment of new clients
• Oversee maintenance and renovation programs for each location in the region in conjunction with the Manager, Support Services
• Understanding of laboratory operations, processes and key performance indicators
• Understanding of customer care best practices and demonstrated ability applying that knowledge in high volume, time sensitive environment
• Promoting and championing a healthy and safe environment
• Participate in and implement health and safety programs and activities such as training, communication, inspection, investigation and general safety promotion

What YOU bring to the role:

• Post-Secondary education in Healthcare, Science or Business 3+ years of leadership experience in a high paced, customer facing environment is preferred
• Previous related experience required to perform job: 3-5 years
• Proficient computer skills (MS Office and applicable software applications)
• Lean Six Sigma and/or Change Management training - required
• Proven attention to detail, excellent organizational, prioritization and time management skills
• Ability to manage multiple items effectively
• Experienced people manager with the ability to develop talent and building high performing teams
• Effective communication skills and the ability to work effectively with all levels of management and non-management
• A strong team player with the ability to work independently with a high degree of initiative.
• Demonstrated customer focus with the ability to engage direct/indirect reports to promote a customer centric environment
• Highly motivated individual with a proven track record of delivering results on multiple priorities while meeting competing deadlines
• Knowledge of technical procedures as they apply to laboratory testing, shipment logistics and specimen

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.

Job Description

Salary: From $136,165.60+

Position Summary

Sqwqel is committed to fostering the health and well-being of our community. We are dedicated to creating a culturally safe and inclusive environment that respects and values First Nations knowledge, traditions, and ways of being. We are seeking a Director of Clinical Health Services to join our team, working collaboratively to enhance the delivery of high-quality, culturally safe, and holistic healthcare services for all clients.

Under the direction of the Chief Administrative Officer , the Director of Clinical Health Services provides culturally informed leadership to ensure the seamless operation of healthcare services. This role integrates traditional healing practices with modern medicine, creating a culturally specific comprehensive and patient-centered approach to care. The Director oversees vital programs such as Primary Care (Medical and Dental Offices, Clinical based outreach and home health services, Mobile Diabetes), Health Quality, the Recovery Homes, the Youth Treatment Home, and the AIMs Program. They ensure seamless operations, embodying the community's vision for health and well-being while addressing systemic barriers to equitable care.

The Director of Clinical Health Services promotes culturally safe services developed to meet the needs of Seabird Island Health Service Agency communities inclusivity and respect across all services while fostering collaboration within the community and across departments. By effectively managing resources, including staff, budgets, and program logistics, this role ensures the delivery of culturally safe and holistic healthcare practices. Additionally, the Director engages in community relations activities, supporting and empowering community while building meaningful relationships with stakeholders to advance unique and sustainable solutions to dynamic clinical community health care needs and culturally respectful healthcare services.

What you'll do

Holistic Leadership & Vision

• Champion culturally specific health care service, a holistic approach to clinical health, acknowledging the interconnectedness of physical, mental, emotional, and spiritual well-being.
• Collaborate to develop strategies with the Community and Family Wellness, Education, Early Childhood Development, and Community Infrastructure departments to address social determinants of health, including gaps in care or services, housing, nutrition, and access to traditional healing, foods and medicines, ensuring alignment with community traditions and values.

Program Management & Oversight

• Plan, implement, and evaluate clinical programs to meet in-community needs across multiple service locations and communities. Emphasis on the relationship with communities for ongoing evaluation and service needs.
• Ensure the integration and standardization of clinical programs to deliver patient-centered, efficient, and culturally safe care.
• Monitor outcomes, address gaps in services, and lead continuous quality improvement initiatives.
• Manage resources (human, financial, and physical) to support operational efficiency and sustainability.
• Lead the development and implementation of policies and procedures to enhance service delivery and uphold cultural safety.
• Collaborate with Elders, Knowledge Keepers, and community members to guide program development and service delivery.

Cultural Safety & Advocacy

• Foster a trauma-informed, culturally safe environment in all programs and services.
• Advocate for the inclusion of First Nations worldviews in local, regional, and national healthcare policies and practices.
• Promote decolonized approaches to health, addressing systemic barriers and Indigenous-specific racism within healthcare systems.

Community Engagement & Partnerships

• Build meaningful relationships with Elders, Knowledge Keepers, community members, and healthcare partners to ensure services align with community priorities.
• Serve as a bridge between traditional and Western medicine, fostering mutual respect and understanding.
• Collaborate with other departments to reduce service gaps and strengthen holistic care supports.

Team Leadership & Development

• Mentor and empower staff and contractors to provide culturally aligned, patient-centered care.
• Support staff recruitment, onboarding, and professional development to build capacity and expertise.
• Promote a healthy, engaging, and safe workplace that supports work-life balance and well-being.
• Implement strategies to retain talent, foster collaboration, and encourage continuous learning about First Nations health practices and Cultural Humility.
• Ensure that all Clinical Health teams receive on-going professional development and skill refreshment training.
• Working with their management team, developing, maintaining and implementing a variety of people initiatives to ensure high performance of staff and effective service to clients.
• Coaching and supporting direct reports.

Quality Assurance & Compliance

• Establish protocols prioritizing patient dignity, respect, and Cultural Humility while meeting regulatory requirements.
• Ensure programs align with the organizations mission, values, and strategic goals.
• Lead accreditation initiatives that reflect community standards and cultural values.
• Use community-driven feedback to continuously improve the quality of services and address gaps in care.
• Oversee performance management systems and quality of care management systems to support accountability and excellence in care delivery.

Financial Management

• Manage program budgets and resources to ensure financial accountability and high-quality service delivery.
• Participate in budget development and funding proposal processes to secure financial sustainability.
• Ensure compliance with financial policies and standards while prioritizing community health outcomes.
• Seek and secure funding to support current and new clinical health programs or initiatives.

Other Duties

• Additional responsibilities as needed to support the community and uphold our shared values.
  

Working / Special Conditions

• Initial and ongoing employment is subject to submission of a clear Criminal Record Review Program to ensure the safety and trust of the communities we serve. This check will be conducted every five years.
  
• Initial and ongoing commitment to the values and guidelines of Sq'wqel (Seabird Island Band),including our policies, procedures, standards of practice, and laws, is essential. This commitmentsupports our collective work, the community, and the responsibilities of this role.
  
• Must possess a valid class 5 driver's license and have access to safe and reliable transportation, insured for community-based use, to effectivelyengage and support projects, work, and initiatives
• Flexibility in working hours may be required, including evenings and weekends, to accommodate the needs and schedules of events, meetings, and engagements. Employees will be given as much notice as possible to any changes in schedule.

What you bring

Qualifications and Experience

• A Master's or Doctoral level of education in a field related to healthcare management, supplemented with ten (10) years' recent and related progressively responsible leadership experience is required.
• Experience working with First Nations communities and understanding of First Nations cultures, traditions, and contemporary issues.
• Excellent communication and relationship-building skills.
• In-depth understanding of the historical and systemic impacts of colonialism on First Nations Peoples health and well-being.
• Demonstrated commitment to addressing systemic racism and embedding cultural safety and humility in healthcare delivery
• Proven ability to lead large multidisciplinary teams and navigate complex health systems.
• Experience collaborating with First Nations communities to co-create health programs.
• Exceptional leadership and team-building skills with a focus on inclusion and collaboration.

Preferred:

• First Nations candidates and those with lived experience as a member of a First Nations community are strongly encouraged to apply.
• Knowledge and understanding of Seabird Islands culture, traditions, teachings, community dynamics.
• Ability to respond quickly and professionally to community or colleague needs and inquiries.
• Excellent writing, editing, and verbal communication skills.

Cultural Competency:

• Deep understanding of First Nations cultures, traditions, and contemporary issues.
• Experience working within First Nations communities and applying culturally safe practices.
• Understanding of intergenerational trauma and its impacts on First Nations peoples and communities.
• Strong communication and relationship-building abilities, particularly with Elders, Knowledge Keepers, and community members.
• Strategic thinking and problem-solving skills to address systemic challenges and optimize resources.
• Commitment to equity, cultural safety, and decolonized healthcare practices.
• Familiarity with key Indigenous health frameworks, including the Truth and Reconciliation Commissions Calls to Action, UNDRIP, and In Plain Sight.

Benefits and Perks

• Extended health and dental benefits,
• Accrued vacation and sick time,
• Pension plan with matching employer contributions
  

How To Apply

Have a question about this position before you apply? Email

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience, particularly in relation to Clinical Health. Please include references that can speak to your experience and skills.

Pre-Employment Screening

Seabird Island is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We are committed to fostering diversity, equity, and inclusion. We recognize and value the unique perspectives, experiences, and contributions that Indigenous people bring to our team. We actively encourage applications from Indigenous people. Pursuant to S. 41 of the BC Human Rights Code, preference may be given to applicants of First Nations, Mtis, or Inuit heritage. We are interested in every qualified candidate who is eligible to work in Canada; however, we are not able to sponsor visas.

Employment is conditional upon completing pre-employment screening to ensure a safe and secure work environment in which students, staff, members, families, community, as well as resources, and assets are protected. All background checks, reference checks and criminal record checks are performed in accordance with Seabird Island Human Resources Policy Manual, protecting the integrity and confidentiality of information gathered during the evaluation.

We thank you for your interest. Only those selected for an interview will be contacted.

Job Description

ADAPTABLE ● EMPATHETIC ● EMPOWER ● HANDS-ON ● COLLABORATIVE

OVERVIEW

A compassionate community organization that offers a comprehensive range of mental health services for children under the age of 12 and their families. The organization is dedicated to achieving positive, measurable outcomes for clients through ongoing evaluation, research, and the use of evidence-based practices. It is also committed to providing inclusive and equitable services, delivering culturally responsive care that supports positive mental health and wellbeing, either directly or through referrals to community partners.

MISSION

We are currently seeking a passionate and experienced Supervisor, Children's Mental Health Services to oversee our client's school-based mental health programs and summer camp services. This is a leadership opportunity for someone dedicated to advancing mental health support for children in both educational and recreational settings.

The Pod Group is partnering with this organization to place an empathetic, adaptable, and collaborative Supervisor, Children's Mental Health Services

PRIORITIES:

Program Oversight

• Lead the planning, implementation, and evaluation of school-based mental health services in collaboration with schools, families, and other stakeholders.
• Oversee the delivery and quality of summer camp programming with a focus on therapeutic engagement, child safety, and social-emotional development.
• Ensure all services align with the Centre’s mission, values, policies, and clinical best practices.
• Monitor staffing needs and supervise staff assigned to both school-based and camp programs.

Staff Supervision & Support

• Provide regular clinical and administrative supervision to child and youth workers and other program staff.
• Conduct performance evaluations, training coordination, and support staff in professional growth.

Health, Safety & Compliance

• Ensure health and safety protocols are strictly followed in school and camp settings.
• Oversee proper incident reporting, crisis management, and safety planning, including physical intervention practices where required.

Quality Assurance & Program Evaluation

• Monitor program outcomes, client feedback, and implement continuous quality improvement practices.
• Support goal-oriented treatment planning and track service effectiveness.

Community Engagement

• Collaborate with schools, parents, and community partners to promote early intervention and mental health education.
• Represent CCMHC in relevant community forums and maintain a positive professional presence.

TALENTS & EXPERTISE:

• Master’s degree in counselling related discipline (M.Ed., MSW, MA).
• Minimum of 3 years of supervisory experience.
• Eligibility for membership in an appropriate professional regulatory body (College of Registered Psychotherapists or College of Social Work).
• Minimum five years experience in the field of child & youth services.
• Excellent oral and written communication, interpersonal, and team skills.
• Demonstrated conflict resolution skills.
• High level of professionalism.
• Strong organizational skills.
• Proven leadership skills.
• Evidence of cultural competence in supervision, teamwork, and leadership ability.
• Collaborative and proactive problem-solving abilities.
• Formal training or comprehensive understanding of Lean methodology and/or change management (considered an asset).
• Computer literacy with all Microsoft Office programs. The ability to work in a MS Teams environment (i.e.: Excel, Word, etc.) is essential.
• Aptitude for working in a multi-disciplinary setting.
• Valid driver’s license, adequate insurance, and access to a vehicle required.
• Bilingual capacity (not required, however, considered an asset).

EDI-B VALUES

The success of an organization stems from a team that is aligned with its mission and vision, where decisions are made in the best interests of the clients they serve and the marginalized and vulnerable populations across our communities. Through this effort, all team members embrace their roles in the organization with respect and dignity for all stakeholders. Through these partnerships, everyone is focused on ensuring a commitment and responsibility toward anti-racism, anti-oppression, equity, diversity, inclusivity, and belonging.

THE POD GROUP

The Pod Group (PG) is a creative consulting group that provides customized and innovative solutions to support our client’s growth and ultimate success while promoting the integration of equity, diversity, inclusion and belonging in creating culture and engagement.

We balance strategy and people to help community organizations make better use of their resources by focusing on building the competencies to promote people-centric organizations.

The Pod Group has great success in serving a number of community sectors, including health, social services, developmental, housing, mental health, and community health care.

We promote a unique approach while incorporating marketing and human resources as an integral component of strategy, mission, and vision. This focus aligns strategy with the development of a culture that embraces all stakeholders and a community spirit while ensuring an effective plan that meets the requirements of the organization.

Job Description: Salary: $102,830-$16,844 What We Do The South-East Ottawa Community Health Centre (SEOCHC) is a community-based organization that has provided integrated, interdisciplinary team-based care for over 40 years. Our mission is to make a positive difference in the lives of people who face inequities by providing accessible community health and social services. We look to bring people together with the resources, expertise and services they need so that we can do our part to build a healthy, thriving community. At the heart of our delivery model are our shared commitment to equity and social justice, whole person health, community collaboration, heart driven integrity and evidence informed excellence. Our talented, passionate team at SEOCHC makes a real and tangible impact on the lives of the residents of our community. We collaborate to deliver best-in-class services and care, and were looking for our next Health Services Director to join us in our mission. What You Can Expect It is an incredibly exciting time to join SEOCHC. As the Health Services Director, you will be at the forefront supporting health system transformation. As a member of our Senior Management Team you will work closely with the Executive Director in the design and development of key strategic initiatives that will support our community and setup our Centre for future success. Your office will be located at our main site at 1355 Bank Street in Ottawa, Ontario and you will be working alongside and reporting directly to our Executive Director. In this important, high-impact role you will be responsible to direct the planning, delivery and evaluation of all aspects of our Health Services portfolio. You will work with five direct reports to oversee the Primary Care Clinic, Primary Care for Priority Populations, and our regional programs of Primary Care Outreach to Seniors and Regional Integrated Care. As part of our five-person Senior Management Team, you will also support Centre-wide strategic objectives by creating and building programs that align with our long-term vision. Finally, you will be responsible to engage, manage and motivate a highly skilled and knowledgeable team of professionals who deliver all programs using an inter-professional, multi-service and community directed approach. The ability to travel occasionally is a requirement of this role. What You Bring You are well-respected as a seasoned healthcare leader with experience leading diverse interprofessional care teams. You bring extensive experience in health promotion principles and techniques and a well-developed understanding of the social determinants of health, combined with knowledge of research methodology and evaluation. You are passionate about community healthcare and maintain high standards for quality and service for the teams you lead. You are a strong collaborator, leveraging your relationships in the healthcare and/or community services sectors and with partners in the local community to identify best practices and measure success. You are an exceptional senior leader who understands how to lead multi-disciplinary teams with confidence and humility to get the best out of your people. Your Skills: LeadershipExcellent interpersonal and leadership skills with a strong sense of urgency to drive action.Demonstrated success hiring, managing and mentoring high-performing teams with varying and complementary skills. This includes developing talent, supporting a culture of engagement and participating in performanceAbility to effectively represent the interests of SEOCHC externally as an advisor or committee member. Relationship-Building Ability to build long term relationships, trust and credibility with diverse groups, both internal and external to the organization.Experience developing and leading multi-sectoral partnerships within a healthcare setting to address complex challenges and cultivate shared goals.Ability to manage relationships collaboratively to deliver impactful programs andHonest collaborator to affect positive change, fostering inclusion, equity, diversity, and cooperation to continuously improve and deliver value. Deals with conflict in a graceful manner; able to identify, manage, and resolve conflict and disagreements quickly with a focus on win/win Communication Exceptional verbal and written skills with an ability to communicate clearly and effectively at all levels including key stakeholders, board members, executives, faculty, and staffExcellent presentation abilities and experience engaging with a wide variety of audiences.While English and French language skills are necessary, ability to communicate in other languages reflective of the diverse communities served by the Centre is also a strong Results Orientation A strong focus on execution with excellent negotiation skills.Adaptability, flexibility and creativity depending on the priorities of a given day while adhering to strict deadlines. A positive get-the-job-done attitude. Understands the balance of maintaining authority and control with the need to engage and support others. Organization Strategic and project management capabilities with strong critical thinkingExceptional organizational and multi-tasking Your Education:A Master's Degree in a Health-related discipline, a strong clinical background, or an equivalent combination of education andA regulated health professional with experience in primary care would be considered an asset Your Experience:At least 5 to 10 years management experience with relevant clinical experience leading an interprofessional health careA detailed understanding of the CHC model ofDemonstrated track record of operational and financial/budget managementExperience in program/service development, implementation monitoring and evaluation.Experience leading health care transformation and/or change management initiatives is an asset in this role. What we OfferThe Centre offers excellent employee benefits including generous leaves (4 weeks annual leave,1 week special leave, 3 weeks sick leave) as well as Extended Health & Dental coverage.Opportunities for professional development.The Centre participates in the Healthcare of Ontario (HOOPP) pension plan.The salary range for this role is 102,830 to 116,844. Additional Information For more information on our Centre visit Applicants will not be considered unless they also include a cover letter which clearly demonstrates how your previous skills and experience corresponds to each of the above requirements. Deadline for Applications: Friday, July 4, 2025 ATTN: Human Resources, South-East Ottawa Community Health Centre Thank you for your time and interest. Please note that only candidates selected for an interview will be contacted. The Centre is committed to employment equity. SEOCHC will provide accommodation for applicants with disabilities in its recruitment process. If at any stage in the selection process you require accommodation due to disability, please let us know the nature of the required accommodation. We strongly encourage applications from individuals who reflect the diversity of the communities we serve, including but not limited toIndigenousPeoples, racializedpersons, members of the2SLGBTQIA+ community, persons with disabilities, and others with lived experience of systemic barriers to equity. Ce que nous faisons Le Centre de sant communautaire du sud-est dOttawa (CSCSEO) est un organisme communautaire qui offre des soins intgrs et interdisciplinaires depuis plus de 40ans. Notre mission est damliorer la vie des personnes victimes dingalits en leur offrant des services sociaux et de sant communautaire accessibles. Nous cherchons mettre en contact les gens avec les ressources, lexpertise et les services dont ils ont besoin pour contribuer ldification dune communaut saine et prospre. Au cur de notre modle de prestation se trouve notre engagement commun envers lquit et la justice sociale, la sant globale de la personne, la collaboration communautaire, lintgrit guide par le cur et lexcellence fonde sur des preuves. Notre quipe talentueuse et passionne du CSCSEO a un impact rel et tangible sur la vie des rsidents de notre communaut. Nous collaborons pour offrir les meilleurs services et soins possibles, et nous recherchons notre prochain directeur des services de sant pour rejoindre notre quipe et participer notre mission. quoi vous attendre Cest un moment extrmement enthousiasmant pour rejoindre le CSCSEO. En tant que directeur des services de sant, vous serez en premire ligne pour soutenir la transformation du systme de sant. En tant que membre de notre quipe de direction, vous travaillerez en troite collaboration avec le directeur gnral pour concevoir et dvelopper des initiatives stratgiques cls qui soutiendront notre communaut et prpareront notre centre un avenir couronn de succs. Votre bureau sera situ dans notre sige social, au 1355, rue Bank, Ottawa (Ontario), et vous travaillerez aux cts de notre directrice gnrale, qui vous serez directement rattach. Dans le cadre de ce poste important et influent, vous serez charg de diriger la planification, la prestation et lvaluation de tous les aspects de notre portefeuille de services de sant. Vous superviserez cinq subordonns directs, dont la Clinique de soins primaires, les soins primaires pour les populations prioritaires et nos programmes rgionaux de soins primaires communautaires pour ans et de soins intgrs rgionaux. En tant que membre de notre quipe de direction compose de cinq personnes, vous contribuerez galement la ralisation des objectifs stratgiques du Centre en crant et en mettant en place des programmes axs sur notre vision long terme. Enfin, vous serez charg dengager, de grer et de motiver une quipe de professionnels hautement qualifis et comptents qui dispensent tous les programmes selon une approche interprofessionnelle, multiservice et axe sur la communaut. La capacit de voyager occasionnellement est requise pour ce poste. Ce que vous apportez Vous tes un leader aguerri dans le domaine des soins de sant, reconnu pour votre exprience la tte dquipes pluriprofessionnelles. Vous possdez une vaste exprience des principes et des techniques de promotion de la sant, ainsi quune comprhension approfondie des dterminants sociaux de la sant, et vous avez de solides connaissances en mthodologie de recherche et en valuation. Passionn par les soins de sant communautaires, vous maintenez des normes leves de qualit et de service pour les quipes que vous dirigez. Vous tes un collaborateur solide, qui tire parti de ses relations dans les secteurs des soins de sant et des services communautaires ainsi que de ses contacts dans la communaut locale pour identifier les meilleures pratiques et valuer les rsultats. Vous tes un cadre suprieur exceptionnel qui sait diriger des quipes multidisciplinaires avec confiance et humilit pour exploiter tout le potentiel de vos collaborateurs. Vos comptences: LeadershipExcellentes comptences interpersonnelles et aptitudes au leadership, avec un sens aigu de lurgence pour mener bien les actions.Exprience avre dans le recrutement, la gestion et lencadrement dquipes hautement performantes composes de personnes aux comptences varies et complmentaires. Cela comprend le dveloppement des talents, la promotion dune culture dengagement ainsi que la participation la gestion des performances.Capacit reprsenter efficacement les intrts du CSCSEO des fins externes en tant que conseiller ou membre dun comit. tablissement de relations Capacit tablir des relations long terme, instaurer la confiance et gagner en crdibilit auprs de divers groupes, tant lintrieur qu lextrieur de lorganisation.Exprience dans le dveloppement et la direction de partenariats multisectoriels dans le domaine de la sant pour relever des dfis complexes et atteindre des objectifs communs.Capacit grer les relations de manire collaborative pour mettre en uvre des initiatives et des programmes percutants.Honntet et capacit favoriser les changements positifs, linclusion, lquit, la diversit et la coopration pour amliorer en continu les processus et apporter de la valeur ajoute. Il sait grer les conflits avec tact et identifie, gre et rsout rapidement les conflits et les dsaccords en mettant laccent sur des solutions mutuellement avantageuses. Communication Excellentes aptitudes lexpression orale et crite, capacit communiquer clairement et efficacement avec tous les publics, y compris avec les principales parties prenantes, les membres du conseil dadministration, les cadres, les enseignants et les membres du personnel.Excellentes aptitudes la prsentation et exprience dans les relations avec des publics trs varis.La matrise de langlais et du franais est ncessaire, mais la capacit communiquer dans dautres langues refltant la diversit des communauts desservies par le Centre constitue galement un atout important. Orientation vers les rsultats Une forte orientation vers la mise en uvre et dexcellentes comptences en matire de ngociation.Adaptabilit, flexibilit et crativit pour rpondre aux priorits du moment dans le respect des dlais stricts. Attitude positive axe sur laccomplissement des tches. Comprhension de lquilibre entre le maintien de lautorit et du contrle dune part, et la ncessit dimpliquer et de soutenir les autres dautre part. Organisation Capacit grer des projets stratgiques et faire preuve dun sens aigu de la rflexion critique.Excellentes capacits organisationnelles et aptitude mener plusieurs tches de front. Votre formation: Une matrise dans une discipline lie la sant, une solide exprience clinique ou une combinaison quivalente de formation et dexprience.Une qualification en soins infirmiers et une exprience dans les soins primaires seraient un atout. Votre exprience:Au moins 5 10ans dexprience en gestion, ainsi quune exprience clinique pertinente dans la direction dune quipe de soins de sant interprofessionnelle.Une comprhension approfondie du modle de soins dun CSC.Exprience avre en matire de gestion oprationnelle et financire/budgtaire.Une exprience dans le dveloppement, la mise en uvre, le suivi et lvaluation de programmes et services.Une exprience dans la conduite de transformations dans le domaine des soins de sant ou dans la gestion du changement est un atout pour ce poste. Ce que nous offronsLe Centre offre dexcellents avantages sociaux, notamment des congs gnreux (quatre semaines de congs annuels, une semaine de congs spciaux, trois semaines de congs maladie) ainsi quune couverture sant et dentaire tendue.Possibilits de perfectionnement professionnel.Le Centre participe galement au rgime de retraite Healthcare of Ontario (HOOPP).La fourchette salariale pour ce poste est comprise entre 102830 et 116844. Renseignements supplmentaires Pour plus dinformations sur notre centre, rendez-vous sur Les candidats ne seront pris en considration que

Job Description

Under the direction of the division’s Director of Training, the Clinical Faculty member will provide clinical supervision, group and individual, across all levels of training for the trainees in the Doctor of Psychology in Clinical Psychology program and other disciplines as warranted. The Clinical Faculty member acting as a clinical supervisor will have direct control and oversight of all the service delivery, supervision, and training activities. Clinical Faculty provide program development and evaluation services and consultation to the Director of Training to improve clinical services and training program(s). ACHS provides applied learning experiences in trauma-informed practice through multiple theoretical orientations.

The Clinical Faculty member will perform most work duties with assigned trainees on-site at local partner agencies. Clinical Faculty will lead the coordination of clinical services and trainees at their assigned community partner site(s). As a site lead, the Clinical Faculty will act as a liaison at the partner agency with their team to ensure ACHS trainees provide services that meet the needs of the community served. Through live observation, the Clinical Faculty will evaluate trainees’ clinical skills, and when clinically indicated, may also provide direct service. The Clinical Faculty member leverages industry knowledge and best practices to promote the mission and vision of ACHS-Division of Community Health Vancouver and the institution. Supports culture development and management efforts.

Education/Experience:

• Confirmed doctoral degree in psychology or related discipline
• Minimum of (5) five years’ registration or license as a psychologist in good standing
• Minimum of (2) two years’ clinical experience supervising graduate students’ clinical work

Certifications/Licenses:

• Valid Psychologist Registration, in good standing, to practice clinical psychology in British Columbia preferred. Will consider candidates with other provincial or U.S. state psychology registration/licenses.

Knowledge/Skills/Attitude:

• Foundational knowledge of trauma-informed treatment
• Foundational knowledge of clinical supervision
• Foundational knowledge of diverse populations and a strong demonstration of practicing cultural humility
• Demonstrated experience with psychological assessment
• Commitment to lifelong learning in clinical care delivery and supervision
• Ability to leverage influence to drive change and influence stakeholders
• Ability to consistently identify opportunities for improvement and make recommendations based on observations
• Strong demonstration of alignment with Adler’s social justice mission and vision
• Strong critical thinking, problem-solving and visioning acumen
• Ability to proactively identify challenges and barriers to stated objective and employ assistance in addressing these
• Strong collaboration acumen and abilities
• Demonstration of Emotional Intelligence and professional maturity
• Proficient and functional knowledge of MS Office (Word, Excel, PowerPoint, and Outlook)
• Strong research acumen and abilities
• Strong communication acumen including written, oral, and listening

Supervision (if applicable): Trainees, who include master’s and doctoral interns and practicum students.

Work hours/Location: This role may serve in a half or full-time (core) capacity based on the operational needs of the program as outlined by the Director of Training ACHS–Division of Community Health Vancouver. The hours for this position coincide with the trainees’ hours, which may include evening hours, Monday through Friday, which may vary. 70% or more of the work is performed at ACHS contracted community site partners.

Expected Salary Range: $90,000-$110,000

Travel: Travel time of 20%; Travel to clinical sites is required locally within the Vancouver area. Clinical Faculty may be required to travel out of state per year for professional development purposes.

Essential Duties & Responsibilities:

Training Program Responsibilities

• Provides program required group and individual supervision to trainees as assigned by Director of Training
• Provides weekly didactics and seminars to trainees as assigned by the Director of Training
• Delivers verbal and written performance evaluations to the trainees
• Tracks and approves data, such as trainees’ hours and treatment outcomes
• Participates in the review, selection, onboarding, and offboarding of trainees

Site Coordination

• Clinical supervision includes psychotherapy (individual, couples, family, and group), assessment/testing, and providing weekly didactics, in areas such as supervision and consultation, diversity, ethics, and professional development, and evidence-based intervention; and is performed face-to-face, through live observation, and/or tele-supervision when appropriate but not more than 25% of the time.
• Works in partnership with site staff to coordinate all services delivered by ACHS trainees
• Attends weekly team meetings and meets regularly with the partner site administrator.
• Provides on-site consultation to trainees through live observation, co-facilitation, and/or debriefing of trainees’ work
• Reviews and approves trainees’ psychological assessments and clinical documentation

Program Development and Evaluation

• In collaboration with the full clinical team, meets regularly to evaluate and provide recommendations for training program and clinical services improvement
• Assists the Director of Training in evaluation and reporting requirements for accreditation
• Other duties as assigned and/or required by Director of Training, ACHS-Division of Community Health Vancouver

Work Environment (Physical Demands): The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling and significant fine finger dexterity. Generally, the job requires 70% sitting, 15% walking, and 15% standing. This job is performed in a generally clean and healthy environment. This role may serve in a part-time capacity and at less than 1.0 FTE upon supervisor approval.

Universal Core Behaviors:

Communication

• Effectively expresses oneself in all oral and written communications.
• Exhibits good listening and comprehension skills.
• Keeps others informed, as well as responds, in a timely manner.
• Demonstrates match between words and actions.
• Responds with tact, diplomacy, respect, and composure when dealing with others.
• Promotes the spirit and essence of the School’s Vision, Mission, Values, and Key Strategies through both verbal and written communication.

Teamwork and Collaboration

• Cooperates with others toward the achievement of common goals.
• Seeks consensus and win-win solutions to problems and conflicts.
• Contributes actively and participates fully in team initiatives.
• Puts the success of the team above own interests.
• Builds and maintains constructive work relationships.

Responsive to Change

• Supports changes in the work environment.
• Displays a proactive, problem-solving approach toward work.
• Committed to life-long learning by continuously increasing skills, knowledge, and effectiveness.
• Actively seeks and initiates creative and innovative solutions.
• Exercises sound, accurate, and informed independent judgment when needed.

Quality-Driven and Accountable

• Results-oriented and committed to quality through continuous process improvement.
• Eliminates ineffective activities and closes performance gaps.
• Anticipates and responds to customer needs.
• Monitors own performance, accept responsibility for actions, and actively seeks feedback.
• Meets deadlines and completes projects and activities in a professional, timely manner.
• Seeks opportunities to increase productivity and/or reduce costs while maintaining the highest quality standards (fiscally responsible).

Support of Vision, Mission, Values, Key Strategies

• Supports and models the School’s Values of social interest, compassion, justice, respect for the individual, honors diversity and difference, intellectual rigor, optimism, and collaboration.
• Articulates the School’s Vision, Mission, and Key Strategies in a way to educate others.
• Demonstrates active commitment in advancing the School’s Vision, Mission, and Key Strategies.
• Exhibits personal integrity, honesty, zeal, and compassion.
• Aligns work processes to advance the School’s strategic plan and key strategies.

Equal Opportunity Employer

It is the policy of Adler University that all persons are entitled to Equal Employment Opportunity (EEO) protection. The University does not discriminate against any individual for employment because of age, religion, race, color, gender, gender identity, sexual orientation, national origin, ancestry, marital status, physical or mental disability, military status (including unfavorable discharge from the military), or any other category protected by federal, state, or local law.

Job Description

Salary:

Interim Health and Social Services Director

Contract Job Posting

Purpose :

The Interim Health and Social Services Director will coordinate, monitor, and evaluate all aspects of the locally delivered health and social services programs within the Thessalon First Nation community. The candidate is also responsible for the planning, directing, coordinating, organizing and controlling of activities required to deliver both mandatory and non-mandatory services and programs to all Thessalon First Nation community members within policies and applicable legislation. The Interim Director of Health and Social Services will also ensure that business practices and internal policies support sound fiscal management and that high standards for service delivery are developed, implemented and monitored.

Objectives :

1. Ensure health and social service delivery requirements and general health care principles are being met in the daily operation of the Health Centre programs and services in compliance with regulatory bodies.
2. Monitor, follow-up, and ensure an optimal level and quality of service delivery by developing and implementing a short- and long-range strategic plan for the centre in consultation with regulatory bodies and Chief and Council.
3. At all times, maintain and support compliance of guidelines contained with approved Personnel Policy to coach and lead employees for continuous improvement.
4. Coach and supervise all health centre staff to meet service delivery needs by recruiting, hiring, retaining accredited team members.
5. Advocate for Thessalon First Nations community members in health and social service matters.
6. Monitor and adhere to strong fiscal responsibility and financial management of service delivery as set out in the annual budget for the Health Department. To work in partnership with Thessalon First Nation Finance department to support generally accepted accounting principles and submit reports for partner deadlines.
7. Actively participate and lead with positive engagement in the spirit of community minded growth with leadership, management, supervision and communications with all Thessalon First Nation community members and partners.

Duties and Responsibilities :

1. Facilitate health and social service committee(s) decision making through the provision of administrative support and appropriate and accurate research, statistics and advice.
2. Provide advisory, consultative and evaluate services as needed to any level of membership within Thessalon First Nation.
3. Ensure appropriate reporting requirements are fulfilled including reporting obligations to funding sources and Chief and Council from other health and social service personnel are completed by reporting due date deadlines.
4. Obtain information surrounding unresolved health and social issues for appropriate meetings and committees as requested.
5. Observe and identify potential health and social concerns within the community and provide strategic direction with the local health and social service committee(s) or appropriate individuals.
6. Develops, in conjunction with staff, workplans and monitoring systems to ensure the effective management of programs and service.
7. Develops working arrangements with external health services such as CCACs, AHACs and other Indigenous and non-Indigenous organizations.
8. Responsible for the day-to-day operations of the Thessalon Health Centre.
9. Facilitates the support of a collaborative and safe work environment.
10. Represent Thessalon First Nation on boards and/or committees as directed by Council.
11. Implements the efficient and effective resolution of service complaints.
12. Monitors health legislations and their potential impact on the health services of the area and create solutions for service delivery to address projections.
13. Responsible for the financial monitoring and regulatory reporting submission of all Social Services & Health programs and services with absolute adherence to regulatory requirements. This is a non-negotiable requirement.

Qualifications :

Education:

1. Post Secondary degree in health and social services, public or health administration.

Experience:

1. Three years experience with progressive management responsibility in community health or social services.
2. Demonstrated ability to work effectively in a multidisciplinary team environment.
3. Proven ability to establish and maintain productive relationships with Chief and Council, as well as other community-based organizations, committees and government agencies.
4. Excellent communication, motivation, leadership and interpersonal skills.
5. Ability to prepared detailed reports, follow-up reports and evaluations.
6. Knowledge and understanding of Anishinaabe culture and traditional health.
7. Thorough knowledge and proficiency in program development, delivery and quality assurance.
8. Sound knowledge and application of human resource management and accounting policies and principles.
9. Able to manage within a fast-paced environment along with multiple priorities.
10. Valid Drivers License and reliable transportation.

Accountability

The Health and Social Services Director is directly accountable to the Thessalon First Nation Band Manager and to Thessalon First Nation Chief and Council.

Salary Pay Band Range

$80 000.00 $100 000.00

Should you be interested in joining our dynamic team:

Please submit your cover letter and biography to our hiring committee: c/o Christine King email: by October 30, 2024.

Contract end date: March 29, 2025.

Thank you to all applicants for your interest. Applications are screened against predetermined selection criteria and the candidates whose application meet the criteria are selected to participate further in the evaluation process. Only those candidates invited to continue in the recruitment process will be contacted.

Disclaimer

The above job description is not an exhaustive list of duties, responsibilities, working conditions or skills required for this position. Thessalon First Nation reserves the right to modify job duties or the job description at any time.

Job Description

Overview and Purpose of the Role

Reporting to the Director, Quality, Safety & Enterprise Risk, this role will play a key leadership role in the development and implementation of policies and procedures related to health information management and privacy, ensure data quality and privacy of health information, medical coding, abstracting, and the management of health records, including the release of information. This is also an exciting opportunity to be a part of the building process for a new electronic medical record (EMR) system using Meditech MaaS.

Key Duties & Responsibilities:

Policy and Procedure Development

• Lead the creation and continuous improvement of health information management and privacy policies, procedures, and guidelines to ensure compliance with regulatory standards, including the Personal Health Information Protection Act (PHIPA) and other relevant provincial and federal health regulations
• Ensure that policies support efficient and accurate health information processes

Data Quality and Medical Coding

• Oversee the development and execution of data quality audits and implement corrective actions to ensure the integrity, accuracy, and confidentiality of health information records
• Implement strategies to monitor and maintain high standards for data entry, documentation, and storage
• Oversee the accurate and timely coding of all clinical procedures using the appropriate classification systems, including ICD-10-CA, CCI, and other relevant coding standards

Abstracting and Decision Support

• Ensure that abstracting practices comply with reporting and billing requirements (e.g., Ontario Health/CIHI/OH-CCO), supporting accurate reimbursement processes, quality improvement, and research activities, as required
• Provide analytical support to leadership and clinical teams by preparing reports, trends, and insights that can improve patient care, operational efficiency, and decision-making
• Support the development and implementation of data-driven solutions to enhance client outcomes, satisfaction, and operational performance

Health Records Management

• Manage the complete lifecycle of electronic health records, ensuring they are properly stored, organized, and securely archived and disposed of according to legal and ethical guidelines
• Oversee the release of health information, ensuring compliance with legal requirements and patient confidentiality standards
• Ensure the transition of any paper-based records to EMR, where necessary, to digitize and ensure full accessibility of health records

EMR Implementation

• Support the planning, configuration, and rollout of Meditech MaaS, to ensure it supports health information management standards, processes, and guidelines
• Continuously assess the effectiveness of the EMR system and recommend system enhancements based on user feedback and clinical needs

Privacy Management

• Support privacy program activities, including privacy breach management, training, awareness, auditing, and privacy risk management

Other responsibilities include

• Work collaboratively with other departments, including IT, clinical teams, and administration, to ensure the effective management and integration of health information systems
• Provide support and training to team members

Corporate Responsibilities

• Participate in all mandatory training requirements and work in compliance with the Occupational Health and Safety Act and Regulations, company Policies and Procedures, as well as established industry guidelines
• Be responsible for and ensure that all staff supervised are trained and work in compliance with the Occupational Health and Safety Act and Regulations, company Policies and Procedures, as well as established industry guidelines

Skills & Qualifications:

• Certification and active member in good standing with the Canadian Health Information Management Association required
• Certification in Privacy (CIPP/C or CIPM), or willing to pursue within 6 months of hire required
• Minimum of 3 years experience in Health Information Management and/or Privacy required
• Minimum 2 years in a leadership or supervisory role preferred
• Strong knowledge and experience with Meditech EMR system is a significant asset
• In-depth understanding of health data standards and privacy and security regulations, including PHIPA, and Canadian Anti-Spam Legislation
• Experience with hospital coding (ICD-10-CA, CCI) and billing systems
• Experience with Power BI and other data visualization tools is an asset
• Proficiency in programming languages including Sql, R is an asset
• Strong organizational, critical thinking, analytical, and problem-solving skills
• Detail-oriented with a focus on accuracy and compliance
• Excellent verbal and written communication skills
• Strong leadership skills with the ability to foster a collaborative and supportive work environment
• Proven ability to work in a fast-paced environment and manage multiple projects simultaneously
• Proactive approach to improving processes and systems for better operational efficiency
• Ability to adapt to new technologies and systems quickly
• Computer proficiency in MS Office (Word, Excel, Outlook)
• Satisfactory passing of a criminal record check/vulnerable sector check
• Provide proof of Immunization and TB records

A large-scale, not-for-profit ambulatory health services centre is being established in Richmond Hill, Ontario, with expected opening in the summer of 2025. The centre’s mission is to alleviate pain and improve quality of life for Ontarians, while establishing a new standard of efficient ambulatory care which will enhance the efficiency of the public health system. The centre will offer a wide range of same-day surgeries, procedures, diagnostics, and clinical services.

We are dedicated to providing an inclusive and accessible work environment. If you require accommodations at any phase during the recruitment process please let us know. We will collaborate with you to ensure that your needs are met in a timely and effective manner. All information disclosed will be kept confidential and used solely for the purpose of providing appropriate accommodations.

A large-scale, not-for-profit ambulatory health services centre is being established in Richmond Hill, Ontario, with expected opening in the summer of 2025. The centre’s mission is to alleviate pain and improve quality of life for Ontarians, while establishing a new standard of efficient ambulatory care which will enhance the efficiency of the public health system. The centre will offer a wide range of same-day surgeries, procedures, diagnostics, and clinical services.

We are dedicated to providing an inclusive and accessible work environment. If you require accommodations at any phase during the recruitment process please let us know. We will collaborate with you to ensure that your needs are met in a timely and effective manner. All information disclosed will be kept confidential and used solely for the purpose of providing appropriate accommodations.