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Healthcare Security Officer
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Job Description
Job Description
Paladin is Hiring a Healthcare Security Officer! About the Opportunity
Paladin Security is hiring Healthcare Security Officers to support Cumberland Regional Health Care Centre in Amherst, NS — a vital hospital serving the community with a 24-hour emergency department , medical and surgical wards , and a variety of specialized services.
As a Healthcare Security Officer , you will play a key role in ensuring the safety and security of patients, staff, and visitors in a dynamic hospital environment.
This position offers professional growth , comprehensive training , and an opportunity to work as part of a team dedicated to high-quality care and service .
Full-Time | On-Site | $20.50/hour
Key Responsibilities:
- Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.
- Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.
- Access Control : Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
- Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.
- Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
- Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
- Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
- Collaboration with Hospital Staff : Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
- Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards
Requirements
- Eligible to obtain a Security License for Nova Scotia
- Valid Standard First Aid & CPR - Level C (CSA-approved vendor)
- Two doses of COVID-19 vaccination
- Immunization records for Mumps, Measles, Rubella, Varicella , and two-step TB skin test
- Fluent in English (oral and written)
- Ability to work 12-hour rotational shifts (07:00–19:00 / 19:00–07:00), including weekends and holidays
- Ability to perform physical duties (patrolling, standing, walking, responding to incidents)
- Willing to complete pre-requisite UoF/MOAB training if certifications not already held (with 6-month commitment)
- High school diploma / GED
- Current certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
(Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position – Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability)
- Previous experience in security , law enforcement , or a healthcare environment
- Experience monitoring surveillance systems (CCTV, alarms)
- Additional language skills (French, etc.) an asset
Benefits
- Medical and dental insurance
- Opportunities for professional development and training
- Company-paid Security License
- Free uniforms
- Dry cleaning & tailoring allowance
- Paid vacation and sick days
- Additional employee perks
At Paladin Security, we believe in promoting from within , fostering diversity and inclusion , and maintaining a culture of respect . We are committed to providing accommodations throughout the interview and employment process as needed.
If you are passionate about safety , healthcare service , and professional growth , we’d love to hear from you!
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