11 IT Specialists jobs in Ottawa

Job Description

Job Description

Company Description

At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.

Sectigo is a leading provider of digital identity and cybersecurity solutions, offering a comprehensive suite of products to protect online transactions and communications. Our mission is to secure the digital landscape for enterprises worldwide.

“When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.”

How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - S upport, E xcellence, C ommunication, T eamwork, I ntegrity, G rowth and O penness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.

Job Description

We are looking for a Advanced Technical Support Engineer to join our growing global team at Sectigo.

The Advanced Technical Support Engineer works closely with Sectigo’s customer base and sales department and handles the day-to-day customer issues reported and manages identified issues through to resolution, including assisting customers technical issues by researching, diagnosing, troubleshooting, and identifying solutions to resolve reported issues. This position is responsible for handling all issues escalated from the Tech Support Engineering team (e.g. tier 1).

This is a full-time and in-office position, working 5 days a week from our Ottawa office. 

This is an individual contributor role, reporting to the Manager, Tech Support.

Here are the core functions, responsibilities, and expectations for this role: 

• Work closely with Sectigo’s customer base and sales department.
• Handle all issues escalated from Technical Support, Level 1 and take ownership of customer issues reported and seeing problems through to resolution.
• Research, diagnose, troubleshoot, and identify solutions to resolve reported issues.
• Ask customers targeted questions to quickly understand the root of the problem.
• Assisting various customers through Phone, E-Mail, or Chat, until they resolve the reported technical issue.
• Provide prompt and accurate feedback to customers.
• Follow up with unresponsive customers.
• Refer to internal database or external resources to provide accurate tech solutions.
• Follow standard procedures for proper escalation of unresolved issues to Shift Lead / Team Lead or to the appropriate internal teams.
• Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.
• Prioritize and manage several open issues at one time.
• Ensure all reported issues about the system are properly logged and reported.
• Contribute to create Knowledge Base of known issues and their fixes.
• Additional responsibilities and special projects as assigned.
• Other duties as assigned and related to the nature of this role and company initiatives.

Qualifications

Education:

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience) is strongly preferred.

Experience:

• Minimum of 3+ years of experience in technical support or help desk environments is required; ideally 3 to 5+ years is preferred with some experience in an escalation role.
• Strong understanding of SSL/TLS, certificate lifecycle, and server/network 3-5+ years of customer support / help desk experience.
• Experience working with large accounts.
• Familiarity with ticketing systems such as Salesforce, Zendesk, or Freshdesk.
• Technical knowledge/experience/certifications with Microsoft, Cisco, (and / or) within the Security Industry.
• Strong knowledge of Linux Apache and Windows operating systems.
• Knowledge of Windows networking.
• Experience with information security products. (antivirus, spam filter, email encryption, etc.)
• Knowledge of Internet protocols and services including TCP/IP, DNS, SMTP, SSH, and SSL
• Strong knowledge of Active Directory.
• Applied knowledge troubleshooting server-level issues.
• Ability to communicate effectively in English, both verbally and in writing, is required. 

Ideal Candidate Profiles, Talents, and Desired Qualifications:

• Strong communication and organization skills, with attention to detail and must be able to multi-task.
• Superior customer service and phone mannerism are required to handle support of Sectigo’s customer base.
• Computer literacy skills must include the use of e-mail, databases, and word processing applications.
• Excellent interpersonal and organizational skills.
• Strong experience on handling customer issues and possess qualities such as integrity, fair mindedness, and a persuasive, congenial personality.
• Excellent verbal and written communication skills.
• Must have the ability to thrive in a start-up environment while applying existing skill sets and training to increase knowledge base.
• Must be able to work shift work Monday through Friday including holidays based on business needs and possible Weekends and after hours.
• Must be willing to carry the after-hour Support pager.
• Operate well in a fast-paced, dynamic, and global environment without requiring significant supervision.
• Can think creatively and independently to resolve conflict as well as solve problems. 

Additional Information

Global team. Global reach. Global impact.

At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.  

Job Description

Job Description

Join Our Dynamic Team at SKYTRAC

About Us:

SKYTRAC is a leader in transforming aviation communication through cutting-edge satellite and cellular technologies. Trusted by operators, OEMs, and organizations worldwide, SKYTRAC serves over 800 customers across all aerospace sectors. Our Low Earth Orbit (LEO) satellite solutions are redefining connectivity and reshaping the future of aviation.

Learn more about what we do

The Opportunity

We're seeking a AME - Technical Support Engineer to join our team! This position is based in our Ottawa, ON office, which is a requirement to ensure collaboration with the broader team.

The AME-Technical Support Engineer reports to the Senior Manager, Customer Integrations. This role is responsible for resolving product faults reported by customers globally using SKYTRAC hardware and software. The primary focus is translating faults into clear corrective actions, ensuring their execution and closure. This may involve direct execution to meet customer turnaround times.

As a AME - Technical Support Engineer , responsibilities include:

• Prioritize and assign customer inquiries to ensure proper ownership and meet KPI targets.
• Quickly resolve AOG issues in adherence to a 24/7 support model, requiring rotational availability during evenings and weekends.
• Act on escalated requests from the customer support portal or calls.
• Offer feedback on product enhancements based on field experience and customer input.
• Regularly communicate with customers, following up on technical issues.
• Facilitate communication channels for customer interaction, including AOG cases and special attention plans.
• Support the development of revenue-generating opportunities, including quotations for in-service modifications and out-of-warranty support.
• Assist in warranty disposition and conduct root cause analysis for technical issues.
• Analyze, reproduce, troubleshoot, and resolve product faults.
• Support the creation of technical documentation, such as Field Service Bulletins, User Manuals, and Maintenance Manuals.
• Provide on-site installation and field support to global customers, with potential short-term assignments at customer sites.
• Ability to deliver training to customers on SKYTRAC products.

What You Bring

Candidate Must Have's

• Valid AME-E or M1/M2 license OR equivalent related experience in avionics.
• Demonstrated experience in avionics or aircraft systems technical support.
• Proven ability to analyze, reproduce, troubleshoot, and resolve technical issues and communicate resolution instructions effectively.
• Ability to support 24/7 model, including rotational availability for evening, weekend, and overnight shifts.
• Experience in prioritizing and addressing customer inquiries to meet KPI targets.
• Familiarity with creating and maintaining technical documentation, including internal and external user manuals.
• Experience assisting in warranty disposition and conduction root cause analysis for technical issues.
• Ability to travel globally up to 50% of the time; must possess a valid driver's license and passport.

This will make you stand out:

• Familiarity with aviation systems or similar complex technical environment.
• Experience on both fixed and rotary wing aircraft.

Why join SKYTRAC:

At SKYTRAC, we are a dynamic team of passionate experts. We are driven and dedicated; we take ownership of our work, and we are committed to delivering results. We value individuals who are proactive, take initiative, and demonstrate a high level of professionalism and integrity in everything they do. We thrive in a fast-paced, ever-evolving environment, embracing challenges with agility. Our commitment to growth and development has made us the trusted subject matter experts we are today.

We offer:

• A positive and collaborative work culture
• Engaging team-building activities
• Flexible work hours
• Competitive compensation and comprehensive benefits package
• Performance-based bonuses
• Professional development opportunities
• Additional days off beyond vacation entitlement

This position is for an existing vacancy within our Customer Integration team.

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
About your next Challenge as a Network Implementation Engineer :
L3Harris Ottawa is seeking a skilled and motivated Network Implementation Engineer to join our team for a government project. The ideal candidate will be responsible for building, configuring, and managing our network infrastructure, including setting up tooling for network management and monitoring. This role requires a strong background in network security, with experience in implementing security policies, identifying vulnerabilities, and developing custom tools to streamline operations. The successful candidate will collaborate with various teams to ensure our network infrastructure meets business requirements and supports new solutions. Familiarity with military eco systems and networks will be considered an asset. If you are a proactive team player with excellent communication skills and a drive for delivering results, we encourage you to apply.
What will you do:
+ Build and configure network infrastructure, including VLANs and asset management.
+ Set up and manage tooling for network management and monitoring.
+ Implement and manage security policies for firewalls and remote access.
+ Identify and address security gaps and vulnerabilities within the network infrastructure.
+ Develop scripts and custom tools to streamline security operations (e.g., Python, Bash, PowerShell).
+ Collaborate with Engineering, Operations, and Compliance teams to implement network security measures.
+ Maintain documentation of network security configurations, policies, and procedures.
+ Provide regular reports on network security posture and KPIs.
+ Conduct infrastructure and application security assessments.
+ Guide resolution of high-risk security and network challenges.
+ Ensure technology infrastructure supports new solutions prior to project execution.
+ Monitor technical landscape to identify deficiencies and misalignments with business requirements.
+ Present technology architecture solutions for peer review.
+ Collaborate with project teams and SMEs in various IT Operational areas.
+ Lead or assist with infrastructure and application security assessments.
+ Implement and manage IT aspects such as security policies and LDAP.
Required Skills and Experiences:
+ University Degree in information technology, software engineering, or equivalent.
+ 5 to 8 years of experience as a Network Engineer or similar role.
+ In-depth knowledge of Security and Networking infrastructure solutions.
+ Experience with building and managing networks, including tooling for network management.
+ Experience with Terminal for both Linux and Windows systems.
+ Understanding of Zero Trust Security Principles & Architecture Model.
+ Quick comprehension of new technologies.
+ Ability to understand long-term and short-term perspectives.
+ Certifications: CISSP, PCNSE, CCNA, CCSP, CISA, CASP, SC-100, Cisco CyberOps Associate (considered a plus).
+ Experience with military system deployments and DWAN networks (considered an asset).
+ Excellent communication skills.
+ Team player with a willingness to learn and collaborate.
+ Driven by challenges and focused on delivering results.
+ Organized, proactive, and a catalyst for change.
+ Comfortable working in a constantly evolving technological environment.
Eligibility Criteria (Mandatory):
+ Must be eligible for registration with the Controlled Goods Program;
+ Must be eligible to obtain and maintain a government of Canada "Reliability" status and Level 2 (Secret) security clearance.
+ Must be eligible to meet the requirements for U.S. International Traffic in Arms Regulations (ITAR).
At L3Harris, we foster an inclusive and equitable workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.
L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada "Reliability" status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.
L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Job Description

Job Description

Salary:

Job Summary

The Network & Infrastructure Engineer willbe responsible for the design, maintenance, monitoring, performance, and administration of our LAN/WAN infrastructure. As a member of our IT Operations team, you will ensure that network connectivity at our facilities meet uptime and QoS standards as well as ensure that our network infrastructure is prepared for future growth and scalability.

Responsibilities

• Proactively monitor overall network performance to identify trends in usage and service across the organization and recommend improvements when applicable

• Assess current infrastructure capabilities including identification of service issues, gaps and risk to business operations

• Preparation and maintenance of network architecture documentation

• Define, document, and enforce network systems & standards including network security policies and network access monitoring and controls

• Oversee data centre networking and operations, including troubleshooting issues

• Responsibilities include supporting multiple locations (Ottawa & Belleville)

• Monitor performance, security, and capacity
  utilization to ensure that they are meeting business needs (apply best practice framework / policies).

• Take charge of change escalated Service Desk requests, problem solving and incidents response.

• Frequently be available support any planned support/maintenance/emergency outages to support outside of normal office hours.

• Foster a collaborative team environment and ensure effective communication within the team and with other departments.

• Manage patching & security compliance of network devices and firewalls.

• Administer VPN, certificates & DNS

• Create templates and baseline configurations for network devices

• Manage backup & recovery of network configurations, and ensure high availability configurations are validated to support business continuity; participate in disaster recovery testing

• Support PCI DSS audits to ensure compliance with industry standards.

• Work with vendors and NHL officials to ensure the Leagues network connectivity are met.

• Administer VPN.

• Review, troubleshoot, and maintain Palo Alto firewalls & policies

• Support connectivity to digital displays and arena time-keeping appliances.

• Secondary support for Microsoft 365 applications Exchange online, MS Teams phone, and other applications (when primary support resources are not available)

• Secondary boardroom conferencing solution support / troubleshooting (when primary support resources are not available)

• On-call support 24/7

Professional Credentials you Posses

• University degree in Electrical Engineering, Computer Systems Engineering, Computer Science, Management Information Systems, or a related field.

• CCNP, CCIP or equivalent certification
  

Skills and Experience You Posses

• 5 or more years of demonstrated experience in network administration, design, deployment, and security.

• Designing, installing, monitoring, securing, and troubleshooting LAN/WAN including high-availability design, switching, routing, load balancing, firewalls, SAN, VLAN, VPN/SDWAN, WAP, and cabling/patching

• Working in a NOC which monitors and troubleshoots network performance (uptime, QoS) with tools such as Wireshark, CACI, MRTG, PRTG, Nagios, Zabbix, etc.

• Familiarity with open-source network security and enterprise monitoring tools such Snort, Suricata, Zeek/Bro, Sysmon, ELK, etc.

• Proficiency in troubleshooting large multi-tier multi-segmented networks in a complex WAN environment

• Segregating networks to improve security and performance.

• Developing,
  maintaining and testing
  an enterprise network disaster recovery plan

• Provisioning and maintaining virtual servers (VMware and Hyper V)

• Patching and backup of network appliances and firewalls

• Patching and backup of servers and client devices

• Deploying and maintaining
  desktop voice systems (VoIP, SIP trunking)

• Windows Server installation, configuration, and maintenance

• Automating IT Operations tasks with scripting (PowerShell, Bash, etc.)

• Troubleshooting network issues and conducting Root Cause Analysis of issues and incidents

• Ability to work confidently with command line interfaces

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at if you require disability-related accommodation in order to participate in the recruitment process.

SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.

Job Description

Job Description

Description

We are currently seeking a skilled System Administrator (Level 2) to support IT operations within the Department of National Defence (DND) . The successful candidate will provide technical support for servers, workstations, and networks, while ensuring consistent service delivery within a secure, government-wide area network environment.

This role falls under the TBIPS Supply Arrangement and requires an individual with Secret-level security clearance and strong experience in system administration, inventory management, and end-user support

Key Responsibilities

• Install, configure, maintain, and support servers, desktops, and peripheral equipment
• Perform backups, restorations, and system updates
• Monitor and troubleshoot hardware and software issues across enterprise environments
• Maintain and update inventories of computer hardware and software
• Document technical issues, resolutions, and support procedures
• Collaborate with help desk and network teams to resolve escalated issues
• Support on-site deployments and equipment installations
• Adhere to DND security protocols and departmental policies
  
  

Mandatory Criteria:

- Degree or diploma in Computer Science, Computer Engineering, or related discipline

- Minimum 5 years of experience (within the last 10 years) performing at least three of the following on computer servers:

• Installation
• Maintenance
• Backups
• Restoration

- Minimum 5 years of experience (within the last 10 years) in at least three of the following :

• Creating or updating inventories of hardware/software

- Minimum 5 years of experience (within the last 10 years) troubleshooting hardware and software issues in a corporate or government WAN environment

-  Valid Secret-level security clearance

Job Description

Job Description

JSI Telecom is looking for a full-time System Administrator for Internal Software Deployment. Reporting to a QA Manager, you will be responsible for daily deployment of software builds to test environments, defect identification and management, collaboration with developers for issue reproduction and root cause analysis, and maintaining software domain health. You'll perform system administration tasks on Windows/Linux, install hotfixes, test various upgrade paths, and occasionally assess new features related to upgrade/deployment.

Responsibilities
At JSI, your responsibilities may include:

• Deploy new software builds to test environments daily
• Validate health and functionality of test environments
• Identify upgrade-related defects and manage those defects through the bug tracking system
• Partner with development team members to reproduce scenarios and identify root cause
• Maintain the health of software domains
  • Windows/Linux system administration tasks
• Install Hot Fixes, OS and security patches
• Test multiple upgrade paths with a variety of system configurations
• Occasionally test new upgrade/deployment related features
  • Design test cases
  • Track results in TestRail
  • Open bugs and verify fixes in a timely manner
• Run regression tests on upgrade/deployment related components
• Verify that deployment and upgrade procedures are clear, correct and easy to follow

Traits

The Ideal candidate:

• Strong technical skills in Windows and Linux
• Excellent troubleshooting experience and can work independently to investigate issues
• Has an eye for consistency and attention to detail
• Experience with VMWare, Kubernetes
• Uses AI for efficiency and productivity in daily tasks
• Willing to occasionally work evenings and weekends to supply domains for downstream usage

Requirements

• You must live within commuting distance of our Kanata, Ontario, Canada head office
• Strong verbal and written communication skills in English
• Eligible for top secret security clearance:
  • No criminal activity
  • No criminal record
  • Ten years of verifiable history within Canada or a country from which verifiable history can be obtained
• University or College graduate or equivalent experience

Experience

• This role is a junior or intermediate level position to be determined by level of experience.
• Ideally you have 3 years of experience in system administration, some QA testing is an asset but not necessary.

How We Work

You will be expected to work in a remote/hybrid environment reporting to our Kanata, Ontario location 2 or more times per week.

About JSI

JSI is built on purpose, that of making a difference in the world.

Founded in 1979, this privately-owned technology company is the North American leader in designing and developing acquisition, collection and analysis solutions for law enforcement and intelligence communities.

With 4Sight – JSI’s single, unified, product suite – customers can combine any number of disparate data sources into a highly intuitive, visually-focused platform. The result? JSI’s customers spend less time working with data and more time seeing patterns, understanding trends, and gaining perspective (and making the world a safer place).

With over 400 employees and a strong, growing global presence in Canada, the U.S., Australia, and Germany, JSI is not only the dominant player in its industry, it is also known for its fun, high-performing, purpose-driven corporate culture.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), JSI will provide accommodation-accessible formats, and communication supports for the interview process upon request.

Job Description

Job Description

Senior Neural Network Kernel Software Development Engineer

Our client is making substantial investments in software to enhance the seamless deployment of neural networks on their hardware, streamlining the experience for researchers and developers. The focus involves the optimization of various common neural networks for optimal performance on architectures, facilitated by the software optimization tool flow.

We are seeking software developers who are driven and naturally curious. The chosen candidate will contribute within agile teams, working closely with senior software engineers for mentorship. This role presents an opportunity to tackle novel challenges using cutting-edge technologies, as they build innovative systems from scratch.

As a key team member, you will specialize in constructing efficient implementations of practical neural net kernels tailored to their distinctive hardware architecture. Additionally, you will implement diverse computing algorithms, maximizing computation and communication throughput. This role involves developing a profound understanding of the architecture's intricacies, working collaboratively with the architects and compiler engineers.

Responsibilities:

• Experience writing kernels to accelerate Neural Network execution on custom hardware accelerators (not on CPU's)
• Design, prototype, and execute low-level, adaptable C++ programs (kernels) for various neural net operations.
• Define, document, and communicate configuration APIs for these kernels to the compiler team.
• Share performance optimization concepts with both compiler engineers and architects working on future product generations.
• Develop comprehensive computation strategies spanning kernels for multichannel and multi-chip neural net implementations.

Requirements:

• Degree in Computer Science, Engineering, Math, Physics, or related field (preferably MS or PhD).
• Profound knowledge of modern C++, with a focus on code generation and low-level compute optimizations.
• Familiarity with fundamental Neural Network operator algorithms - Convolutions, Transformers, RNNs.
• Demonstrated capability to independently navigate challenging, well-defined problems.
• Aptitude and interest in both high-level conceptual understanding and intricate technical details.
• Enthusiasm for problem-solving within highly structured and restricted environments.

Preferred Skills and Experience:

• Proficiency in Python.
• Experience with other AI accelerator programming.
• Strong mathematical aptitude.
• Enjoyment of solving complex problems.

Our client offers:

• Comprehensive health and extended health benefits.
• Competitive Salary
• Unlimited sick leave.
• Stock options.
• Contribution to revolutionizing chip and software technologies with global impact.

Job Description

Job Description

Are You Ready for a Career You’ll Love?

Are you seeking a fresh challenge with a company that truly values and invests in your talents?

At DigiVie, we’re not just a workplace—we’re a dynamic, privately owned team where you’ll learn a lot, enjoy your job, and be part of something bigger.

About Us
Founded in 2008, DigiVie specializes in cutting-edge IT solutions, including computers, IP voice communication, and Microsoft-based technologies. Operating in the National Capital Region, we deliver white-glove remote and on-site services, ensuring our clients remain safe, happy, and productive.

Clients love us because we care, innovate, and consistently exceed expectations.

The Opportunity
We’re searching for tech-savvy individuals who are passionate about learning and ready to grow within our company. If you’re excited to help businesses thrive and aim to become more than just another employee, this is the role for you.

With access to modern tools, a full suite of products, and services, you’ll have the chance to elevate your career, gain invaluable skills, and work your way into senior roles with competitive compensation.

What You’ll Do

• Master DigiVie’s suite of tools and technologies.
• Support and manage IT infrastructure for our clientele.
• Perform technical assessments and document systems.
• Resolve support requests with strong problem-solving skills.
• Manage projects, including server and IP telephony deployments.
• Conduct proactive maintenance on computers, servers, and networks.
• Communicate proactively and strategically with clients.
• Continuously educate yourself in technology and IT security.

What We’re Looking For

• 1+ years of technical experience in IT support.
• Professional demeanor, strong organization, and excellent English communication skills.
• Basic knowledge of Microsoft Windows, 365, and networking.
• Understanding of domain name registration and DNS management.
• Positive attitude and ability to thrive in a team environment.
• Valid Class G driver’s license and vehicle for local travel.
• Police records check.

Bonus Skills
Experience with:

• Microsoft 365, Exchange, SQL, SharePoint, Active Directory, Azure, etc.
• Virtualization (Hyper-V, VMware).
• Backup systems, antivirus platforms, and IT security.

Certifications and familiarity with tools like:

• MCSA or higher certifications.
• ConnectWise RMM and PSA tools.
• SonicWALL, Dell PowerEdge, WHM/cPanel, SIP telephony, PowerShell, and VMware.

What’s in It for You?

• Starting annual salary of $40,000 increasing to $43,000 post-probation.
• Increases tied to performance and career progression.
• Benefits including dental care, vision care, extended health care, paid time off, and on-site parking.
• A supportive, fun, and dynamic work environment where you’ll genuinely enjoy your job.
• The ability to work both in-office and from home post-probation.

Ready to Join Us?
Take your career to the next level with DigiVie. Apply now to be part of our thriving team in Ottawa! If you are actually interested, you will write a cover letter and tell us why and demonstrate your ability to communicate. We only want to add exceptional individuals to our team who share our passion for delivering outstanding service to our clients.

Job Details

• Type: Full-time, Permanent
• Schedule: Monday to Friday

This is your chance to learn, grow, and succeed in the IT industry with a dynamic team working with a myriad of technologies used by businesses in the National Capital Region. Apply today!