59 Journeyperson Hvac Technician Service jobs in Greater Toronto Area

Job Description

Job Description

What is the Opportunity?

At Ovivo, we offer you the opportunity to expand your skills and professional experience while collaborating with worldwide experts in water treatment. As a Field Service Technician, your primary focus will be on-site responsibilities and support for Ovivo membrane-based water and wastewater treatment systems and equipment.

Joining Ovivo means being part of a global team of innovative and passionate professionals who are committed to preserving water, our planet's most critical resource. It also means combining our efforts and talents towards a more sustainable future - together.

The role is a remote position but must be in Toronto area and will require local travel.

What is the role?

• System and equipment commissioning and startup, servicing, and Factory Acceptance Testing.
• Performing installation and maintenance activities on membrane system-related equipment.
• Performing mechanical and equipment-specific maintenance, modification, and calibration as required on all treatment-based equipment and instrumentation, including online analytical systems.
• Carrying out mechanical, electrical, and controls troubleshooting on equipment such as pumps, blowers, instrumentation, and automation hardware, as well as on process parameters and performance.
• Providing training to operations staff and facilitating smooth system turnover to end-users.
• Interpreting detailed operational data and providing guidance and direction in the operation and troubleshooting of water systems as necessary.
• Performing basic electrical and programming tasks including but not limited to navigating control panels and troubleshooting and updating PLCs and HMIs.
• Acting as single point of contact for clients, contractors, and Project Management while on site.
• Working with Project Management to ensure all applicable project-related field, QA/QC, and contractual documentation is completed to facilitate project closure.
• Managing site deficiency list, coordinating with project team as required to ensure all items are addressed and finalized prior to leaving site.
• Participating in the development and reviewing of Standard Operating Procedures and Job Hazard Analysis as required for on-site tasks.
• Providing feedback from the field into product development and system design teams for R&D purposes and system improvement.

Does this sound like you?

• Technical school or minimum five years experience with heavy machinery and structural steel installation
• Familiar with installation and adjustment of equipment utilized in wastewater treatment plants such as clarifiers, cross collectors, rail systems or similar.
• Basic knowledge of gear reducers, motors and controls is also required
• Valid driver's license
• Ability to climb on or around equipment, bend, reach, and lift (up to 50 lbs) at times.

Don't meet every single requirement? If you carry a strong sense of ownership and teamwork in everything you do, we'd like to hear from you any way.

Why work at Ovivo?

• Group insurance with medical and dental benefits paid 75% by the employer
• Matching contribution from the employer to the retirement plan to up to 4% of annual salary
• Short and long-term disability benefits
• Three weeks of vacation to start
• Sixteen personal hours (hire date determines number of personal hours for the first year)
• Extra Paid Time Off during Christmas holidays

Dive in Apply Today! Let's change the future of water together.

About Ovivo

Ovivo is a global provider of equipment, technology, and systems producing among the purest water and treating some of the most challenging wastewater in the industry. Ovivo is a powerful global brand with renowned trademarks, possessing more than 150 years of expertise and references in water treatment, supported by its proprietary products, advanced technologies, and extensive system integration knowhow. Ovivo delivers conventional to highly technological water treatment solutions for the industrial and municipal markets and leverages its large installed base of equipment around the world to offer parts and services to its customers. Ovivo is dedicated to innovation in an industry that is in constant evolution and offers water treatment solutions that are cost-effective, energy-efficient, and environmentally sustainable.

Visit our website to learn more about Ovivo :

Job Posted by ApplicantPro

Job Description

Job Description

Benefits:

• Company Cell Phone
• Health insurance
• Training & development

Job Summary
Ldige is a supplier of material handling systems. We are seeking a Service Technician for our Automated Cargo Handling System at Toronto Pearson YYZ Airport. The job role will include mechanical, electrical and PLC/software trouble shooting tasks (software training will be provided). The system support is 24 hours a day, 7 days a week so evening and weekend work will form part of the shift roster. Responsibilities will mainly be located at Toronto Pearson YYZ Airport, but there may be required travel to additional work sites in the US.

We are seeking individuals who hold one or more of the following certifications: Industrial Electrician 442A, Electrician Construction Maintenance 309A, and/or Industrial Millwright Mechanic 433A.

Responsibilities

• Working on shift to perform scheduled preventative maintenance including cleaning, lubricating parts, inspecting components (sensors, motors, drive belts etc.) repair or replacement of parts where applicable etc.
• Respond to breakdowns as they occur, performing reactive maintenance and resolving system faults in a timely manner.
• Understand the system operation and troubleshoot issues for the customers Operations Team efficiently.
• Complete work order forms and write reports on fault resolution.
• Correspond with companys 24/7 Help Desk based in Germany (in English language).
• In addition, may be required to support installation of new projects, or to perform maintenance on material handling systems in other parts of the Canada.

Safety

• Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:
• Completing all required and assigned HSE training to a satisfactory level.
• Participating in all HSE related activities as required, including incident investigations, interviews, auditing and assessment etc.
• Reporting any conditions which you feel could result in an accident or injury and / or stopping work if required.

Mandatory Requirements

• Engineering background with minimum 4 years experience in the maintenance of industrial / mechanical systems.
• Astute problem solver with ability to work independently.
• Good command of English language and clear communicator, both verbal and written.
• No criminal record and willingness to undergo background check as Airside Pass is required to access the system
• Industrial Electrician 442A, Electrician Construction Maintenance 309A, and/or Industrial Millwright Mechanic 433A.

Additional Requirements

• Technical expertise related to automation and industrial systems
• Knowledge of automated car parks an advantage but not essential

Salary & Benefits

• Salary is TBD
• 40 hour work week
• Medical Insurance
• Cell phone provided by company

Job Description

Job Description

Benefits:

• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through years of automotive repair experience.
We are looking for general service technicians that are able to work independently of others, while also being able to work collaboratively at times with peers. We have a full-service facility and we are looking for automotive technicians to help us create an environment of success!

Responsibilities
As a Midas general service technician, youll be exposed to and have responsibility for performing a wide range of automotive maintenance services, including:

• Perform routine vehicle maintenance, including fluid exchanges and oil changes
• Visual safety and courtesy inspections
• Mounting, balancing, rotating, and repairing tires
• Testing and replacing batteries
• Changing bulbs, belts, and hoses
• Maintaining and cleaning shop areas
• Other shop maintenance items as needed

Qualifications

• Entry-level technicians must have prior knowledge of automotive basics
• Knowledge of shop equipment
• Strong mechanical aptitude and troubleshooting skills
• Deadline and detail-oriented
• Ability to thrive in a fast-paced environment
• Valid drivers license

Job Description

Job Description

Job Summary  
Lödige is a supplier of material handling systems. We are seeking a Service Technician for our Automated Cargo Handling System at Toronto Pearson YYZ Airport. The job role will include mechanical, electrical and PLC/software trouble shooting tasks (software training will be provided). The system support is 24 hours a day, 7 days a week so evening and weekend work will form part of the shift roster. Responsibilities will mainly be located at Toronto Pearson YYZ Airport, but there may be required travel to additional work sites in the US.

We are seeking individuals who hold one or more of the following certifications: Industrial Electrician 442A, Electrician Construction Maintenance 309A, and/or Industrial Millwright Mechanic 433A. 

Responsibilities

• Working on shift to perform scheduled preventative maintenance including cleaning, lubricating parts, inspecting components (sensors, motors, drive belts etc.) repair or replacement of parts where applicable etc.
• Respond to breakdowns as they occur, performing reactive maintenance and resolving system faults in a timely manner. 
• Understand the system operation and troubleshoot issues for the customer’s Operations Team efficiently.
• Complete work order forms and write reports on fault resolution.
• Correspond with company’s 24/7 Help Desk based in Germany (in English language).
• In addition, may be required to support installation of new projects, or to perform maintenance on material handling systems in other parts of the Canada.

Safety

• Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:
• Completing all required and assigned HSE training to a satisfactory level.
• Participating in all HSE related activities as required, including incident investigations, interviews, auditing and assessment etc.
• Reporting any conditions which you feel could result in an accident or injury and / or stopping work if required.

Mandatory Requirements

• Engineering background with minimum 4 years’ experience in the maintenance of industrial / mechanical systems.
• Astute problem solver with ability to work independently.
• Good command of English language and clear communicator, both verbal and written.
• No criminal record and willingness to undergo background check as Airside Pass is required to access the system
• Industrial Electrician 442A, Electrician Construction Maintenance 309A, and/or Industrial Millwright Mechanic 433A.

Additional Requirements

• Technical expertise related to automation and industrial systems
• Knowledge of automated car parks an advantage but not essential

Salary & Benefits

• Salary is TBD
• 40 hour work week
• Medical Insurance
• Cell phone provided by company

Job Description

Job Description

Salary: $ 20/hour + vacation pay

ABOUT SHIFT TRANSIT

Shift Transit is a leading mobility operations company, overseeing 60,000 mobility assets on a daily basis, including scooters, bikes, carsharing vehicles, and micro transit/paratransit vans. We partner with private, public, and non-profit clients to provide day-to-day fleet management, marketing, and customer service support for a wide array of mobility programs. As the operator of Bike Share Toronto, Shift Transit manages 9,000+ bikes and 700+ stations that cover across the City of Toronto. Shift Transit, with its partner PBSC Urban Solutions, has years of experience planning, implementing, and operating bike-sharing programs across North America. Through careful planning and collaboration with our clients in each city, we take pride in delivering an excellent experience to both our riders and our clients.

SHIFT TRANSIT LIFE

Our office and facility is located near Lakeshore / Carlaw, and the Field Service Technician position is a field-based role and requires the qualified candidate to drive.

You will work hard, have a lot of responsibility, you will be challenged daily, and work side-by-side with the senior leadership as you learn and grow within the company. We are a small but powerful team of industry experts. We work hard but love to celebrate wins. Working within a team environment is extremely important to us, and it should be to you too.

Responsibilities and Duties:Duties as assigned and varied in accordance with business needs

• 
  Maintain a safe and organized workspace and follow standard operating procedures.
• 
  Communicate with Duty Manager and other Field Technicians while on the job.
• 
  Respond to directives from the management team.
• 
  Perform Bike Share station connectivity troubleshooting and repairs.
• 
  Identify and repair hardware issues with Bike Docking Points and various PCBs.
• 
  Perform scheduled preventative maintenance on Bike Share stations.
• 
  Document work performed using a Computerized Maintenance Management System.
• 
  Perform a pre- and post-inspection of the rebalancing vehicle and address any issues with the Field Operations team.
• 
  Follow instructions and respond to dispatch effectively.
• 
  Retrieve inoperative bicycles by direction or via inoperative bicycle software.
• 
  Inspect docking stations for operability, safety, and cleanliness.
• 
  Maintain the area around bike stations as needed to allow members to use the service seamlessly.
• 
  Set the highest standards when interacting with current and potential customers.
• 
  Collaborate with the Field Operations team to constantly improve the system and escalate any issues to dispatch.
• 
  Perform light maintenance functions such as refilling receipt paper, graffiti removal.
• 
  Ability to operate a variety of vehicles (with/without a trailer attachment) and use bicycles and/or public transportation for travel.
• 
  Must complete all internal training requirements.
• 
  Ability to lift 50 lbs, and lift, crawl, and stoop and must be willing to work in the field in all weather conditions around the year.
• 
  All personnel may be required to perform duties outside of their normal responsibilities to accomplish company key performance indicators (KPI).

ADDITIONAL INFORMATION

All personnel may be required to perform duties outside of their normal responsibilities to accomplish company key performance indicators.

Shift Transit Toronto is committed to fostering a positive and progressive culture with a workforce that is representative of the population it serves. Applications from women, Aboriginal peoples, persons with disabilities and visible minority group members are encouraged.

OTHER CONSIDERATIONS

• All personnel may be required to perform duties outside of their normal responsibilities to accomplish company key performance indicators (KPI).
• Shift Transit is an equal opportunity employer, committed to fostering a positive and progressive culture with a workforce that is representative of the population it serves.
  
  

* This is a contract position with a possibility of an extension

Job Description

Job Description

Job Title: Service Technician
Location: Mississauga Various industrial and manufacturing facilities

Company Overview: Service Technician

We are a leading provider of innovative industrial ventilation and air filtration solutions, specializing in applications such as welding fume extraction and vehicle exhaust removal. Our commitment to cutting-edge technology and air quality improvement makes us a trusted partner across a wide range of industries.

Job Summary

We are seeking a skilled Service Technician to join our team. In this role, you will maintain, service, and repair state-of-the-art industrial ventilation and air filtration systems. Your work ensures that our clients' operations remain safe, compliant, and efficient.

Key Responsibilities Service Technician

• Conduct scheduled maintenance, inspections, and troubleshooting of industrial ventilation and air filtration systems.

• Diagnose and repair system malfunctions, minimizing downtime for clients.

• Assist project managers and installation teams with new system implementations.

• Maintain accurate service records and submit detailed reports.

• Participate in ongoing technical training to stay updated with industry advancements and new product features.

Qualifications Service Technician

• 3–5 years of experience as a Service Technician or Mechanic (industrial ventilation or HVAC preferred).

• Strong technical aptitude with the ability to read schematics and technical manuals.

• Proficient with tools and diagnostic equipment used in system maintenance and repair.

• Excellent communication and customer service skills.

• Certifications or training in industrial ventilation, air filtration, or HVAC are considered an asset.

• Valid driver’s license with ability to travel to various client locations.

Working Conditions Service Technician

• Work is performed at diverse industrial and manufacturing sites.

• May involve exposure to noise, dust, and challenging environments (e.g., elevated platforms or confined spaces).

• Must be comfortable with physical labor and hands-on technical work.

Schedule Service Technician

• Day Shift: 8:00 AM – 4:00 PM

• Overtime: Paid after 40 hours per week

Compensation & Benefits Service Technician

• Annual Bonus: Performance-based (to be determined)

• Health & Dental Insurance: 80% employer-paid (after 3-month probation)

• RRSP Contribution: Up to $2,500 per year

• Paid Sick Days: 5 per year

• Vacation: 2 weeks, no blackout periods

Apply with resume to for immediate consideration contact Cheryl at ext 107

#OPSK

Job Location
TORONTO GO
Job Description
P&G Canada is seeking a highly-motivated individual for a Field Service Technician position with our P&G Professional Organization to start immediately. This is a non-management (no direct reports), full-time permanent field role with no prior experience required (you will be trained). The successful candidate will cover Edmonton, Calgary and Red Deer. The ideal candidate must be located within a 10 km radius of Rocky Mountain House, Red Deer, or Stettler, or be willing to self-relocate to the geographic area.
P&G Professional is the commercial division of Procter & Gamble focused on improving the lives of our consumers away from home. We provide the hospitality, foodservice, and long-term care industries chemical programs and solutions (including dispensing/dilution equipment, commercial dishwashing machines, etc) that keep their facilities clean and safe.
Key Responsibilities include, but are not limited to:
+ Participate in training (prior experience not required) to install, troubleshoot, repair, and maintain our chemical dispensing equipment as well as other equipment used in commercial foodservice or laundry operations.
+ Develop your territory by jointly selling alongside our distributor representatives.
+ Deliver exceptional service for customer retention and superior customer service.
Role Structure
+ Field-based position that is 80% service and 20% selling.
+ Work Schedule may include 12-hour shifts, 5-day work week, occasional weekends, and night shifts
+ Alternating On-Call Coverage, which may include occasional weekends, holidays and night calls
+ May be required to work over-time
Job Qualifications
· High School Diploma (College Diploma or Higher Education is an asset)
· Located in or willing to Self-Relocate within 10 km of Rocky Mountain House, Red Deer, or Stettler. Relocation support is not available for the role.
· Valid Driver's License
· Having a suitable vehicle and the right to operate it legally. P&G has policies in place to support required business travel.
How to Apply:
Please apply on P&G Careers as soon as possible, as we're reviewing candidates weekly. We encourage you to review the information here ( for details on what to expect.
Additional Information
We are committed to employment equity and value diversity at our company. We encourage Indigenous Peoples, persons with disabilities, veterans and persons of all ages, races, ethnicities, religions, abilities, sexual orientations, and all gender identities and expressions to apply.
P&G is committed to accommodating any applicant with a disability, as required by law, during the recruitment, assessment, and selection process. If you require a disability related accommodation in order to participate in the recruitment process, please click here ( to submit your request. If you require an accommodation for the assessment process: submit your request, do not complete either assessment until you have been contacted for documentation verification. Thank you in advance for your patience.
Sponsorship for work authorization is not available for this role. It is the applicant's responsibility to ensure they are authorized to work in the location to which they apply.
Job Qualifications
P&G Canada recherche une personne très motivée pour un poste de technicien de service sur le terrain au sein de son organisation professionnelle P&G, à pourvoir immédiatement . Il s'agit d'un poste permanent à temps plein, sans cadre (sans subordonné direct), sans expérience préalable requise (vous recevrez une formation). Le candidat retenu couvrira Edmonton, Calgary et Red Deer, idéalement à Red Deer. Le candidat idéal réside sur le territoire.
P&G Professional est la division commerciale de Procter & Gamble dont l'objectif est d'améliorer la vie de ses clients en déplacement. Nous proposons aux secteurs de l'hôtellerie, de la restauration et des soins de longue durée des programmes et solutions chimiques (notamment des équipements de distribution/dilution, des lave-vaisselle professionnels, etc. ) qui assurent la propreté et la sécurité de leurs installations.
Les principales responsabilités comprennent, sans toutefois s'y limiter :
+ Participez à la formation (expérience préalable non requise) pour installer, dépanner, réparer et entretenir nos équipements de distribution de produits chimiques ainsi que d'autres équipements utilisés dans les opérations de restauration commerciale ou de blanchisserie.
+ Développez votre territoire en vendant conjointement aux côtés de nos représentants distributeurs.
+ Offrir un service exceptionnel pour fidéliser la clientèle et un service client supérieur.
Structure des rôles
+ Poste sur le terrain composé à 80 % de service et à 20 % de vente.
+ L'horaire de travail peut inclure des quarts de travail de 12 heures, une semaine de travail de 5 jours, des week-ends occasionnels et des quarts de nuit.
+ Couverture d'astreinte alternée, pouvant inclure des week-ends, des jours fériés et des appels de nuit occasionnels
+ Peut être amené à faire des heures supplémentaires
Qualifications professionnelles
· Diplôme d'études secondaires (un diplôme d'études collégiales ou d'études supérieures est un atout)
· Personne résidant sur le territoire ou disposée à s'y réinstaller. Aucune aide à la réinstallation n'est offerte pour ce poste.
· Permis de conduire valide
· Disposer d'un véhicule adapté et être autorisé à l'utiliser légalement. P&G a mis en place des politiques pour faciliter les déplacements professionnels .
Comment postuler :
Veuillez postuler sur P&G Careers dès que possible, car nous examinons les candidatures chaque semaine . Nous vous encourageons à consulter les informations ici ( pour plus de détails sur ce qui vous attend.
Informations Complémentaires
Nous nous engageons à promouvoir l'équité en matière d'emploi et valorisons la diversité au sein de notre entreprise. Nous encourageons les Autochtones, les personnes handicapées, les anciens combattants et les personnes de tous âges, origines ethniques, religions, capacités, orientations sexuelles et identités et expressions de genre à postuler.
P&G s'engage à répondre aux besoins de tout candidat en situation de handicap, conformément à la loi, lors du processus de recrutement, d'évaluation et de sélection. Si vous avez besoin d'un aménagement lié à votre handicap pour participer au processus de recrutement, veuillez cliquer ici ( pour soumettre votre demande. Si vous avez besoin d'un aménagement pour le processus d'évaluation, veuillez soumettre votre demande. Ne participez à aucune des évaluations avant d'avoir été contacté pour la vérification de vos documents. Merci d'avance pour votre patience.
Le parrainage pour l'autorisation de travail n'est pas disponible pour ce poste. Il incombe au candidat de s'assurer qu'il est autorisé à travailler dans le lieu où il postule.
Job Schedule
Full time
Job Number
R
Job Segmentation
Experienced Professionals (Job Segmentation)
Starting Pay / Salary Range

**Overview**
Panasonic Canada Inc. is currently looking to hire for the position of **Field Service Technician - GTA.**
Provides onsite service and preventative maintenance to point of sale products, security and wireless systems for assigned territories. Keeps up to date on product knowledge, specifications, and operation. Provides constructive feedback to management regarding product performance and service issues. Completes required sections of work orders, check lists, and other documentation as required. Maintains a safe work environment through proper utilization of tools and equipment.
This is a full-time position.
This position is remote with requirement to travel within Scarborough East and West Ajax region. The role is heavily focused on driving around to our customers (approx.100 KM radius). Any office-based work will be performed from our Niagara on the Lake office.
**Responsibilities**
+ Visits customer sites to resolve technical issues as required. Assists in the resolution of issues, and participates in team resolution of non-routine or significant issues. Tests equipment and software changes remotely or at customer sites.
+ Reports equipment quality, or programming issues to management teams. Prepares required sections of work orders, check lists, documentation, records progress, status, and resolution solutions.
+ Trains new customers on basic operation and maintenance of equipment. Ensures the design, and delivery of technical training meets the needs of customers.
+ Continuously improves training materials and delivery. Provides feedback on equipment operation to management team.
+ Keeps up to date on changing product technology through the review of technical and service manuals, making internet inquiries, and participates in required training.
+ Ensures equipment required for service or preventative maintenance are in good repair and are stored safely.
+ Requests new equipment when lost or worn. Requests defective or worn equipment to be scrapped and prepares required documentation. Maintains equipment logs as necessary.
**Qualifications**
+ College degree in technical services 1-to-2-year previous experience. A+ certification, and Network + Microsoft Office, Excel Word, Outlook.
+ Routine problem solving of technical issues including the communication of product operations, functions with some significant elements. Significant elements might include customer satisfaction and equitable solutions, and ensuring training needs are met. Some troubleshooting and testing require to determine root causes of technical issues.
+ Communicate technical information to technical and non-technical audiences. Establishes rapport with team members to effectively solve problems and solicit opinions.
+ Courteously exchanges information in a customer complaint environment. Establishes rapport to elicit productive answers to investigative questions that result in timely and accurate solutions.
+ Occasional communication of factual bad news.
**NICE-TO-HAVES:**
+ Salesforce would be an asset.
**BENEFITS & PERKS - WHAT'S IN IT FOR YOU:**
Panasonic Canada prioritizes total wellbeing. We offer a wide variety of benefits and programs to support your physical, emotional, financial, social, and environmental health.
+ Comprehensive Medical, Dental and Vision Coverage with a Health Spending Account
+ Panasonic Retirement Pension Plan (RPP/DCPP)
+ Group Retirement Savings Plan (RSP)
+ Generous Parental Leave Top Up
+ Education Assistance Program/ Tuition Reimbursement
+ Employee Purchase Program
+ Employee & Family Assistance Program (EFAP)
+ Competitive Rates on Home and Auto Insurance
+ Employee Volunteer Program - Paid Time Off for Volunteer Days
+ Onsite Events!
+ And many more benefits & perks
**HYBRID WORK MODEL**
Panasonic Canada Inc. supports a hybrid work model. We understand that flexibility is essential for employees to do their best work while also balancing personal and life needs. Employees can expect to be in the office for a variable number of days per week based on the needs of the business unit, while having the ability to also work remote.
Panasonic Canada Inc. offers a Flexible Work Options policy which includes the ability to work remote, mobile, and create a compressed work schedule.
**WHO WE ARE:**
Meet Panasonic ( ! Panasonic Canada Inc., a subsidiary of Panasonic Corporation of North America, is a leading provider of Consumer Lifestyle technologies, as well as innovative Smart Mobility, Sustainable Energy, Immersive Experiences, and Integrated Supply Chain solutions for its business and government clients. Panasonic is creating technologies that move us ( .
At Panasonic Canada, we do more than just offer great products and solutions. We pride ourselves in promoting gender and culture equality, as well as encouraging personal growth and success to elevate our 350+ employees to their full potential. Their passion has been one of the driving forces behind our success for more than 100 years.
**HOW TO APPLY**
Please include a PDF copy of your current resume.
**DIVERSITY, EQUITY, & INCLUSION AT PANASONIC CANADA, INC.**
In order to drive our business to continued heights, our business practices and our contribution to society must be rooted in diversity, equity, and inclusion. We foster an environment in which everyone is able to share their voice and talents, in a safe space, where they have the opportunity and resources to fully realize their potential. We are therefore committed to developing and realizing programs, tools and processes that ensure a diverse, equitable and inclusive environment for our employees.
**AODA POLICY**
Panasonic Canada Inc. has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.
Only candidates selected for an interview will be contacted.
We thank you for your interest in working for Panasonic Canada Inc.
#LI-DNI
REQ-

Job Description

Job Description

About Bell and Howell

Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences.

Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients.

Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing – all backed by the best service in the industry.

Location: Toronto Canada

* Must be able to travel to the USA for training

Summary:

Associate Customer Service Technician/Field serves as primary customer contact on technical and service-related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, including electrical/electronics, hardware, software, PC’s, and networking. Provides technical support to customers on operational or maintenance aspects of system equipment. Determines most cost-effective repair/resolution to minimize customer downtime.

Note: This is temporary employment for one year with possible extension to full time permanent employment.

NOTE: THIS IS NOT AN INFORMATION TECHNOLOGY (IT) POSITION – requires electrical and mechanical experience

Duties and Responsibilities:

• Primary responsibility will be to install, troubleshoot and repair a variety of industrial products that include, but are not limited to; printing and packaging equipment, cash recycling products, inserting and sorting machines, credit card attaching and processing systems, robotics and any other applicable third-party accessories attached as part of the system.
• Schedule and perform regular predictive/preventive maintenance inspections on equipment.
• Provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
• Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
• Act as a liaison between the customer and other departments/functions of the company.
• May need to provide an "on call" level of service up to seven (7) day/week twenty-four (24) hour/day for emergency customer assistance; respond to emergency and non-scheduled calls for service within established response time goals.
  

Supervisory Responsibilities: N/A

Competencies (Skills, Knowledge and Abilities):

• Requires understanding of computer program functionality and software troubleshooting skills.
• Strong interpersonal/customer relation skills.
• Ability to build and maintain strong customer relationships by understanding their operations and instilling confidence with effective proactive communication.
• Ability to effectively resolve conflict internally and externally.
• Ability to accomplish the describe duties through appropriate hand, power, and testing tools/equipment.
• Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives.
• Strong analytical, problem-solving, quantitative, and time management skills.
• Ability to communicate effectively both orally and in writing.
• Ability to understand, remember and follow verbal and written instructions.
• Ability to work as an integral part of a team.
• Ability to read and understand written procedures and diagrams for assembly and test.
• Ability to develop and implement solutions to assembly problem.
• Ability to maintain regular attendance and be punctual.

Education and Experience:

• High School degree or equivalent with 2-year degree or diploma in electronics/advanced mechanics/software training with 1+ years related industry/equipment experience, or equivalent combination of education and experience.
• Requires strong electronics and mechanical background, understanding of computer program functionality and software troubleshooting skills
• Associate degree preferred.

Travel:

• This position requires minimal travel in the United States and Canada for training and other requirements. For field only, local travel time could be greater than 50%.

Physical Requirements:

• Ability to use standard and specialized hand, power and diagnostic tools and measuring equipment, such as oscilloscopes, DMM, gauges, etc.
• Requires lifting to waist fifty (50) pounds.
• Requires walking and standing; using hands to feel objects; reaching; and requires balance.
• Requires bending, stooping, kneeling, crouching and/or crawling for periods of time.
• Ability to work in a loud environment.
• Ability to work in small, cramped areas.
• Ability to work in elevated environment up to twenty (20) feet.
• Ability to work in outdoor environments as needed for specific service calls.
• Work is performed in a controlled office, retail, and manufacturing environment; noise within acceptable safety levels; paper dust prevalent; cleaners and solvents used to clean machines; machines contain moving parts.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Bell and Howell does not require full vaccination at most sites. However, those customers that do require full vaccination against COVID-19, it is required to provide documentation prior to hire. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are offered a position with our company, we have an accommodations process in place for those requests.

Bell and Howell is an Equal Opportunity Employer. If you require an accommodation during the application process please email