543 Management jobs in Newmarket

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Purpose Statement

The Key Account Manager will be accountable for the development and execution of the Industrial channel’s strategic plans, priorities and AOP objectives. This is a very specialized role requiring unique skills related to manufacturing, production and operations.

This is a hybrid opportunity and this professional will work out of our Woodbridge ON office, Tuesday - Thursday

Key Accountabilities and Outcomes

• Partner with industrial customers, distributors or co-manufacturers to better understand market needs
• Explore new customer opportunities
• Drive growth with new and existing customers to achieve volume and margin targets through the successful and consistent execution of Industrial strategies and delivering of the Rich Experience
• Develop annual account plans for Top 3 customers with sales goals utilizing objectives, profit expectations, industry knowledge and technical expertise
• Consistent and thorough utilization of system tools (e.g.; Salesforce, SDS and Blacksmith)
• Establish effective relationships with key Distributor contacts in market
• Leverage portfolio training, sales meetings, trade functions, business reviews and other key distributor functions
• Responsible for entry of sales deals and is key liaison between customer order process and customer service  support

Knowledge, Skills, and Experience

• Bachelors degree required (in business mgt, finance, economics or marketing preferred)
• Minimum 3 years of sales experience, food manufacturing, CPG or related field
• Demonstrated negotiation skills
• Solid written and verbal communications skills, including strong presentation skills
• Solid financial acumen to include understanding of P&L’s
• Demonstrated ability in multi-tasking/problem solving/troubleshooting
• Exceptionally self-disciplined and organized
• Demonstrated influential skills
• Solid proficiency in Microsoft Office applications (Word, Excel and PowerPoint)
• Proficiency with Salesforce, SDS and Blacksmith or related software 

Physical requirements:

Ability to lift up to 50 lbs (i.e.; product samples cases, etc.)

Ability to stand for 6 or more hours during the work day (i.e.; trade shows, product demonstrations, etc.)

Ability to travel up to 20%  #

#LI-RT1

#SalesAC

In accordance with the Canadian Human Rights Act, Rich Products of Canada Limited, its subsidiaries and affiliates (“Rich’s”) will not discriminate against an applicant or employee on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, age, sex, record of offences, marital status, family status, handicap, sexual orientation or any other legally recognized protected basis under federal, provincial, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under certain provincial or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at  if you need assistance completing this application or to otherwise participate in the application process.

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Purpose Statement

The Key Account Manager will be accountable for the development and execution of the Industrial channel’s strategic plans, priorities and AOP objectives. This is a very specialized role requiring unique skills related to manufacturing, production and operations.

This is a hybrid opportunity and this professional will work out of our Woodbridge ON office, Tuesday - Thursday

Key Accountabilities and Outcomes

• Partner with industrial customers, distributors or co-manufacturers to better understand market needs
• Explore new customer opportunities
• Drive growth with new and existing customers to achieve volume and margin targets through the successful and consistent execution of Industrial strategies and delivering of the Rich Experience
• Develop annual account plans for Top 3 customers with sales goals utilizing objectives, profit expectations, industry knowledge and technical expertise
• Consistent and thorough utilization of system tools (e.g.; Salesforce, SDS and Blacksmith)
• Establish effective relationships with key Distributor contacts in market
• Leverage portfolio training, sales meetings, trade functions, business reviews and other key distributor functions
• Responsible for entry of sales deals and is key liaison between customer order process and customer service  support

Knowledge, Skills, and Experience

• Bachelors degree required (in business mgt, finance, economics or marketing preferred)
• Minimum 3 years of sales experience, food manufacturing, CPG or related field
• Demonstrated negotiation skills
• Solid written and verbal communications skills, including strong presentation skills
• Solid financial acumen to include understanding of P&L’s
• Demonstrated ability in multi-tasking/problem solving/troubleshooting
• Exceptionally self-disciplined and organized
• Demonstrated influential skills
• Solid proficiency in Microsoft Office applications (Word, Excel and PowerPoint)
• Proficiency with Salesforce, SDS and Blacksmith or related software 

Physical requirements:

Ability to lift up to 50 lbs (i.e.; product samples cases, etc.)

Ability to stand for 6 or more hours during the work day (i.e.; trade shows, product demonstrations, etc.)

Ability to travel up to 20%  #

#LI-RT1

#SalesAC

In accordance with the Canadian Human Rights Act, Rich Products of Canada Limited, its subsidiaries and affiliates (“Rich’s”) will not discriminate against an applicant or employee on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, age, sex, record of offences, marital status, family status, handicap, sexual orientation or any other legally recognized protected basis under federal, provincial, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under certain provincial or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at  if you need assistance completing this application or to otherwise participate in the application process.

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Purpose Statement

The Key Account Manager will be accountable for the development and execution of the Industrial channel’s strategic plans, priorities and AOP objectives. This is a very specialized role requiring unique skills related to manufacturing, production and operations.

This is a hybrid opportunity and this professional will work out of our Woodbridge ON office, Tuesday - Thursday

Key Accountabilities and Outcomes

• Partner with industrial customers, distributors or co-manufacturers to better understand market needs
• Explore new customer opportunities
• Drive growth with new and existing customers to achieve volume and margin targets through the successful and consistent execution of Industrial strategies and delivering of the Rich Experience
• Develop annual account plans for Top 3 customers with sales goals utilizing objectives, profit expectations, industry knowledge and technical expertise
• Consistent and thorough utilization of system tools (e.g.; Salesforce, SDS and Blacksmith)
• Establish effective relationships with key Distributor contacts in market
• Leverage portfolio training, sales meetings, trade functions, business reviews and other key distributor functions
• Responsible for entry of sales deals and is key liaison between customer order process and customer service  support

Knowledge, Skills, and Experience

• Bachelors degree required (in business mgt, finance, economics or marketing preferred)
• Minimum 3 years of sales experience, food manufacturing, CPG or related field
• Demonstrated negotiation skills
• Solid written and verbal communications skills, including strong presentation skills
• Solid financial acumen to include understanding of P&L’s
• Demonstrated ability in multi-tasking/problem solving/troubleshooting
• Exceptionally self-disciplined and organized
• Demonstrated influential skills
• Solid proficiency in Microsoft Office applications (Word, Excel and PowerPoint)
• Proficiency with Salesforce, SDS and Blacksmith or related software 

Physical requirements:

Ability to lift up to 50 lbs (i.e.; product samples cases, etc.)

Ability to stand for 6 or more hours during the work day (i.e.; trade shows, product demonstrations, etc.)

Ability to travel up to 20%  #

#LI-RT1

#SalesAC

In accordance with the Canadian Human Rights Act, Rich Products of Canada Limited, its subsidiaries and affiliates (“Rich’s”) will not discriminate against an applicant or employee on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, age, sex, record of offences, marital status, family status, handicap, sexual orientation or any other legally recognized protected basis under federal, provincial, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under certain provincial or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at  if you need assistance completing this application or to otherwise participate in the application process.

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Purpose Statement

The Key Account Manager will be accountable for the development and execution of the Industrial channel’s strategic plans, priorities and AOP objectives. This is a very specialized role requiring unique skills related to manufacturing, production and operations.

This is a hybrid opportunity and this professional will work out of our Woodbridge ON office, Tuesday - Thursday

Key Accountabilities and Outcomes

• Partner with industrial customers, distributors or co-manufacturers to better understand market needs
• Explore new customer opportunities
• Drive growth with new and existing customers to achieve volume and margin targets through the successful and consistent execution of Industrial strategies and delivering of the Rich Experience
• Develop annual account plans for Top 3 customers with sales goals utilizing objectives, profit expectations, industry knowledge and technical expertise
• Consistent and thorough utilization of system tools (e.g.; Salesforce, SDS and Blacksmith)
• Establish effective relationships with key Distributor contacts in market
• Leverage portfolio training, sales meetings, trade functions, business reviews and other key distributor functions
• Responsible for entry of sales deals and is key liaison between customer order process and customer service  support

Knowledge, Skills, and Experience

• Bachelors degree required (in business mgt, finance, economics or marketing preferred)
• Minimum 3 years of sales experience, food manufacturing, CPG or related field
• Demonstrated negotiation skills
• Solid written and verbal communications skills, including strong presentation skills
• Solid financial acumen to include understanding of P&L’s
• Demonstrated ability in multi-tasking/problem solving/troubleshooting
• Exceptionally self-disciplined and organized
• Demonstrated influential skills
• Solid proficiency in Microsoft Office applications (Word, Excel and PowerPoint)
• Proficiency with Salesforce, SDS and Blacksmith or related software 

Physical requirements:

Ability to lift up to 50 lbs (i.e.; product samples cases, etc.)

Ability to stand for 6 or more hours during the work day (i.e.; trade shows, product demonstrations, etc.)

Ability to travel up to 20%  #

#LI-RT1

#SalesAC

In accordance with the Canadian Human Rights Act, Rich Products of Canada Limited, its subsidiaries and affiliates (“Rich’s”) will not discriminate against an applicant or employee on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, age, sex, record of offences, marital status, family status, handicap, sexual orientation or any other legally recognized protected basis under federal, provincial, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under certain provincial or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at  if you need assistance completing this application or to otherwise participate in the application process.

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Purpose Statement

The Key Account Manager will be accountable for the development and execution of the Industrial channel’s strategic plans, priorities and AOP objectives. This is a very specialized role requiring unique skills related to manufacturing, production and operations.

This is a hybrid opportunity and this professional will work out of our Woodbridge ON office, Tuesday - Thursday

Key Accountabilities and Outcomes

• Partner with industrial customers, distributors or co-manufacturers to better understand market needs
• Explore new customer opportunities
• Drive growth with new and existing customers to achieve volume and margin targets through the successful and consistent execution of Industrial strategies and delivering of the Rich Experience
• Develop annual account plans for Top 3 customers with sales goals utilizing objectives, profit expectations, industry knowledge and technical expertise
• Consistent and thorough utilization of system tools (e.g.; Salesforce, SDS and Blacksmith)
• Establish effective relationships with key Distributor contacts in market
• Leverage portfolio training, sales meetings, trade functions, business reviews and other key distributor functions
• Responsible for entry of sales deals and is key liaison between customer order process and customer service  support

Knowledge, Skills, and Experience

• Bachelors degree required (in business mgt, finance, economics or marketing preferred)
• Minimum 3 years of sales experience, food manufacturing, CPG or related field
• Demonstrated negotiation skills
• Solid written and verbal communications skills, including strong presentation skills
• Solid financial acumen to include understanding of P&L’s
• Demonstrated ability in multi-tasking/problem solving/troubleshooting
• Exceptionally self-disciplined and organized
• Demonstrated influential skills
• Solid proficiency in Microsoft Office applications (Word, Excel and PowerPoint)
• Proficiency with Salesforce, SDS and Blacksmith or related software 

Physical requirements:

Ability to lift up to 50 lbs (i.e.; product samples cases, etc.)

Ability to stand for 6 or more hours during the work day (i.e.; trade shows, product demonstrations, etc.)

Ability to travel up to 20%  #

#LI-RT1

#SalesAC

In accordance with the Canadian Human Rights Act, Rich Products of Canada Limited, its subsidiaries and affiliates (“Rich’s”) will not discriminate against an applicant or employee on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, age, sex, record of offences, marital status, family status, handicap, sexual orientation or any other legally recognized protected basis under federal, provincial, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under certain provincial or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at  if you need assistance completing this application or to otherwise participate in the application process.

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Purpose Statement

The Key Account Manager will be accountable for the development and execution of the Industrial channel’s strategic plans, priorities and AOP objectives. This is a very specialized role requiring unique skills related to manufacturing, production and operations.

This is a hybrid opportunity and this professional will work out of our Woodbridge ON office, Tuesday - Thursday

Key Accountabilities and Outcomes

• Partner with industrial customers, distributors or co-manufacturers to better understand market needs
• Explore new customer opportunities
• Drive growth with new and existing customers to achieve volume and margin targets through the successful and consistent execution of Industrial strategies and delivering of the Rich Experience
• Develop annual account plans for Top 3 customers with sales goals utilizing objectives, profit expectations, industry knowledge and technical expertise
• Consistent and thorough utilization of system tools (e.g.; Salesforce, SDS and Blacksmith)
• Establish effective relationships with key Distributor contacts in market
• Leverage portfolio training, sales meetings, trade functions, business reviews and other key distributor functions
• Responsible for entry of sales deals and is key liaison between customer order process and customer service  support

Knowledge, Skills, and Experience

• Bachelors degree required (in business mgt, finance, economics or marketing preferred)
• Minimum 3 years of sales experience, food manufacturing, CPG or related field
• Demonstrated negotiation skills
• Solid written and verbal communications skills, including strong presentation skills
• Solid financial acumen to include understanding of P&L’s
• Demonstrated ability in multi-tasking/problem solving/troubleshooting
• Exceptionally self-disciplined and organized
• Demonstrated influential skills
• Solid proficiency in Microsoft Office applications (Word, Excel and PowerPoint)
• Proficiency with Salesforce, SDS and Blacksmith or related software 

Physical requirements:

Ability to lift up to 50 lbs (i.e.; product samples cases, etc.)

Ability to stand for 6 or more hours during the work day (i.e.; trade shows, product demonstrations, etc.)

Ability to travel up to 20%  #

#LI-RT1

#SalesAC

In accordance with the Canadian Human Rights Act, Rich Products of Canada Limited, its subsidiaries and affiliates (“Rich’s”) will not discriminate against an applicant or employee on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, age, sex, record of offences, marital status, family status, handicap, sexual orientation or any other legally recognized protected basis under federal, provincial, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under certain provincial or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at  if you need assistance completing this application or to otherwise participate in the application process.

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit For safety tips and advice, visit

Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. 

Role Designation:  Hybrid
 

Benefits to joining Allstate

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to 400$ back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Tuition Reimbursement
• Working within the community and giving back!

• Serve as a trusted risk advisor, respond to 1st Line risk and return needs; support with consistent application of the risk frameworks and facilitate risk and return decisions and risk-based prioritization
• Develop a holistic view of risk and return, apprised of business strategies, results and challenges. Considered an extension of 1st Line leadership teams and advices ERRM leaders on risk profile of relevant areas/initiatives
• Educate and empower 1st Line to drive risk and return and increase 1st Line accountability
• Build and maintain strong working relationship with 1st Line leadership, including support areas (Technology, Legal, Compliance, HR and other key functional areas)
• Influence the appropriate management of risk, including: monitoring, reporting, and an escalation structure to optimize risk and return
• Responsible for effective independent challenge of first line risk management activities and accountable to escalate and report significant issues
• Review, research, interpret, and analyze risk data to identify trends, emerging risks, and issues and form hypotheses and assumptions of future impact
• Lead risk and return reviews in targeted areas of risk and provides risk consulting on complex or cross functional topics
• Contribute to or lead strategic initiatives for the enterprise risk and return management program
• Communicate with leadership including preparing information to the Operational Risk and Return Council and Enterprise Risk and Return Council

• 4 year Bachelors Degree (Preferred)

#LI-KA1

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Who is Allstate:  
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.  

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.   

Role Designation: Hybrid with a requirement to go into our office once a week.  

Benefits to joining Allstate  

• Flexible Work Arrangements  

• Employee discounts (15% on auto and property insurance, plus many other products and services)  

• Good Office program (receive up to 400$ back after purchasing office equipment)  

• Student Loan Payment Matching Program for Government Student loans  

• Comprehensive Retirement Savings Program with employer matched contributions  

• Annual Wellness allowance to support employees with improving health and wellbeing  

• Personal reflection day  

• Tuition Reimbursement  

• Working within the community and giving back!  

Job description:  

We are seeking a highly skilled and motivated Digital Product Manager to lead the development and management of innovative data products. The ideal candidate will have a strong background in data analytics, product management, and technology, with a proven track record of delivering successful data-driven solutions.  

Accountabilities:   

• Product Strategy: Develop and execute a comprehensive product strategy for data products, aligning with business goals and market needs.  

• Product Development: Lead cross-functional teams to design, build, and launch data products that provide actionable insights and drive business value.  

• Market Analysis: Conduct market research and competitive analysis to identify opportunities and define product requirements.  

• Stakeholder Management: Collaborate with stakeholders, including executives, customers, and development teams, to ensure alignment and successful product delivery.  

• Roadmap Planning: Create and maintain product roadmaps, prioritizing features and enhancements based on customer feedback and business objectives .  

• Performance Monitoring: Establish metrics and KPIs to measure product performance and drive continuous improvement.  

• User Experience: Ensure data products deliver exceptional user experiences through intuitive design and functionality.  

• Test Acceptance and Production Validation:    Ability to validate functionality and accept test cases in non- production and conduct validation testing in production    

• Business Case Development:   Work to create a high-level business case that aligns with organizational value    

• Support calls : The ability to join and support technical calls in the event of a potential outage .  

Qualifications:   

• P roven track record in digital product management, successfully delivering customer-centric solutions in complex enterprise environments.  

• Demonstrated expertise in digitizing and optimizing customer journeys , specifically across the stages of Discover , Purchase , Manage , and Interact — leveraging tools such as journey mapping, view of the customer feedback, and usage analytics to reduce friction and enhance engagement.  

• Strong strategic planning capabilities , including the ability to negotiate and align prioritization of digital features into both tactical (30/60/90 day) and long-term (3-year) roadmaps, while operating in an iterative, outcome-driven delivery model .  

• Deep understanding of business goals and KPI frameworks , with a practical approach to defining, tracking, and communicating performance metrics that reflect customer and business impact.  

• Exceptional communication and interpersonal skills , with the ability to influence cross-functional teams and senior stakeholders, and foster alignment across engineering, design, analytics, and business units.  

• Advanced analytical and problem-solving abilities , including proficiency in interpreting customer data, digital footprints, and interaction volumes to inform product decisions and personalization strategies.  

• Proven success leading cross-functional teams , including engineers, designers, analysts, and business stakeholders, to deliver measurable business outcomes and elevate customer experience.  

• Experience with artificial intelligence (generative and agentic) technologies is a strong asset—particularly in the context of personalization, automation, and customer service innovation.  

• Experience with technology technical debt, automation and security feature prioritization and testing   

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.  

#LI-AV2  

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Who We Are:
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here:

AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit

AFC’s Core Values:

Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.
 

We're looking for:

A Relationship Manager with a strong background in building customer relationships, fostering a positive local culture focused on employee development, and driving business growth. You will be part of the AFC team responsible for portfolio management, risk mitigation, team member development, and ensuring operational efficiencies. In this role, you will have the opportunity to utilize your experience in sales, customer service, and leadership. The ideal candidate will have three (3) years of people leadership experience and a minimum of six (6) years of relevant experience in customer-facing, sales, or sales support roles.

You are:

• Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your team, celebrating their wins, and supporting them through their struggles. 

• Powered by Passion. You are obsessed with customer service and driven to help our customers realize their unlimited potential. You understand that our dealers' success relies on your commitment and perseverance.

• Vision-Driven. You prioritize understanding your customers' future needs and are dedicated to continuous improvement. You make it easier for customers to do business while preparing for what's to come.

• Dedicated . You have an unwavering "people-first" commitment to ensure success and provide support to both your customers and team.

You will:

• Cultivate new business relationships and manage customer acquisition.

• Coach and develop your team in portfolio management, data analysis, and business development.

• Conduct regular meetings with your team to align on goals and strategy.

• Provide industry-leading knowledge to help customers manage and grow their businesses.

• Forecast opportunities and challenges based on understanding local area and customer operations.

• Lead prospecting, growth, and portfolio development efforts.

• Act as a trusted advisor through collaboration with internal stakeholders and external partners.

• Ensure compliance with applicable laws and codes for the assigned geographic area.

Who you will work with:

Reporting to the Sr. Relationship and Central Services Manager, this role will collaborate with various teams, including Credit, Contracting, Collections, Training, and Operations, on a regular basis. You will also interact with customers and external partners, building strong relationships and providing exceptional service.

Must Have's:

• 5+ years of experience in customer-facing, sales, sales support roles.

• 3+ years of people leadership experience

• Experience in team management and building strong sales relationships

• Passion for leading people, projects, and budgets

• Ability and desire to frequently travel within your market to support our current and prospective customer base.

• Familiarity with risk management principles and collections procedures

• High level of accountability towards local goals and business targets.

Nice to Have's:

• Experience in the automotive, financial services, or related industries. 

• Basic understanding of financial statements

• Proficiency in Google Workspace, Salesforce, Tableau

• Familiarity with customer relationship management (CRM) tools

What We Offer:

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match

• Paid Vacation, Personal, and Sick Time

• Paid maternity and paternity leave (US)

• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

• Robust Employee Assistance Program

• Employer paid Leap into Service Day to volunteer

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!