16 Management jobs in Orillia

**Description**
Job Title: Retail Production Manager
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life.
What you'll be working on:
Responsible for the overall management and direction of the production process, along with leadership of the team, in accordance with all policies, procedures, regulations and laws. The Production Manager has direct responsibility for specific departments spanning both the production room and the sales floor. Ensure the store puts out the right items at the right price and at the right time through accurate pricing, shop-able racks, full merchandise utilization, seasonal backstock, efficient workflow and productive work pace. The Production Manager's supervision takes the form of quality control checking and side-by-side involvement in the work to observe, assess, coach, and counsel performance, as well as to set the pace of work. The Production Manager is guided by the Savers vision and Core Values.
Store Performance
+ Ensurestore performancemeets financial targets and key metrics based on annual and quarterly operating plan(s).
+ Continually monitor and set the pace of work.
+ Understand company objectives, local market potential andhave the ability toanalyze and act on key metrics, observation and information.
+ Inspect sales floor for shop-ability and ensure a positive customer/donor experience at all points of interaction.
+ Prioritize and direct team member activity.
Leadership and Development
+ Lead, direct and supervise the work of supervisor(s) and production team members.
+ Plan staffing needs and coordinate recruitment,selectionand training.
+ Regularly observe, assess, interact, coach and counsel supervisors and team members.
+ Identify and develop high potential supervisors and team members through on-the-job, guided work.
+ Maintain a respectful values-driven workplace.
+ Use open communication tools and convert team member input into meaningful action. Address complaints and resolve issues consistent with our values,policiesand procedures. Provide recognition and candid feedback.
+ Fulfill manager on duty responsibilities and oversee the entire store as acting manager in-charge when assigned.
Customer/Donor Service
+ Receive and respond to customer/donor questions,requestsand complaints.
+ Deliver a positive and unforgettable customer/donor experience by setting the example for, as well as training and coaching, customer/donor service expectations to team members.
+ Actively engage with the customer/donor by seekingfirst handfeedback to make improvements to all aspects of the shopping and donor experience.
+ Implement the set-up of sales and marketing promotions & programs when required.
+ Assist donors per Company standards.
Consistent Production
+ Manage item put out condition & volume, production margin, spread of put-out prices and seasonal back stock.
+ Ensure all sellable items are available to the customer.
+ Plan, schedule, assign and direct work of the team,making adjustmentsas needed, to achieve sales, service, production, labor efficiency, and profit objectives.
+ Manage production workflow efficiencies,standardsand organization.
+ Oversee quality control checks throughout all production stages: during production, prior to rolling, on the floor and at recycle off the floor.
+ Lead the morning maintenance program to ensure sales floor is ready for business eachmorning;capture and leverage learnings.
+ Partner with the Community Donation Manager/Retail Sales Manager to manage OSD flow and process.
+ Ensure accuracy of daily stock-on-hand (SOH) and merchandise supply requirements.
+ Ensure theSaversrecycling program is fully leveraged to reduce landfill and allow for further reuse of unsold/un-saleable items.
Loss Prevention and Safety
+ Protect company assets and information by ensuring their safe handling,securityand integrity.
+ Proactively promote loss prevention awareness by upholding procedures and ensuring policies are in place.
+ Maintain a safe work environment through education, consistent follow up, ensuring policies and procedures are in place, and supporting the Joint Health and Safety Committee (JHSC).
+ Oversee certification process for Big Joe, baler and Lock-Out/Tag Out (LOTO).
In the absence of the Store Manager, oversees the store and team in accordance with all policies, procedures, regulations, and laws. This includes implementing and administering company programs, policies, and procedures. Makes decisions and takes reasonable action in the absence of the Store Manager. Performs any other task, function or responsibility as instructed by their immediate supervisor and/or superior manager of the Company.
What you have:
+ Excellent presentation skills
+ Ability to communicate well in both verbal and written forms.
+ Ability to observe, assess and coach the work of others.
+ Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
+ Ability to reason, make decisions, and use independent judgment in various situations.
+ Proficient in all Microsoft Office applications.
Minimum Required Education, Training and Experience:
+ High Schooldiploma:post-Secondarydegree/diploma preferred.
+ Results-driven retail store management, or industrial management experience.
+ Strong mathematical and analytical skills.
Physical Requirements:
+ Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need tolift andcarry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 - 10lbs.of force.
+ Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
+ Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms,merchandise & pricing inspection.
+ Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneelingneeded tohandle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
+ Frequently required to read written & electronic documents and product labels.
+ Continuous need to hear and verbally communicatein order tointeract with and respond tomanagement, team members and customers. Will need to hear requests in person and via intercom andtelephone.
+ Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners,detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
+ Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays.
+ Able and willing to safely, cautiously, and efficiently navigate work environment that may include largeindustrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.
+ Frequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks/shelves.
+ Possess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing/movement activities.
+ Continuous standing, frequent walking, stooping,bendingand twisting and occasional kneeling needed to stack and/or stock product(s) on display racks.
FLSA: Exempt
Travel: Will periodically need to drive to meetings or other stores for business purposes.
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

**Description**
Job Title: Supervisor
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
As a Supervisor at Savers / Value Village, everything you do has a specific purpose that links Team Member effort to business results in your store. Our Retail Supervisors make important decisions that directly impact the success of their store every day. And, they continuously develop and empower their Team Members.
Supervisor opportunities in Operations, Production and Retail may include:
- Front End Supervisor
- Production Supervisor
- Community Donation Supervisor
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
8000 Highway 12, Unit #15-A, Orillia, ON L3V 7W7
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

**Description**
Job Title: Retail Sales Manager
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise!
Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life.
What you'll be working on:
Accountable for the overall management and direction of the processes associated with the day-to-day functions of the sales floor. Upholds company standards throughout all customer and donor areas of the store (inside and outside), remaining aware of customer and donor needs, and monitoring and ensuring fast, accurate, and friendly service at cash registers, self-checkouts, on the retail floor, and at point of donation. The Retail Sales Manager is guided by the Savers Vision and Core Values. Reports to the Store Manager.
Store Performance
+ Ensures store performance meets financial targets and key metrics based on annual and quarterly operating plan(s).
+ Continually monitors and sets the pace of work.
+ Understands company objectives, local market potential and can analyze and act on key metrics, observations, and information.
+ Inspects sales floor for shop-ability and merchandising standards and ensures a positive customer/donor experience at all points of interaction.
+ Leads the generation of new Super Savers Club membership.
+ Prioritizes and directs team member activity.
Leadership and Development
+ Leads, directs, and supervises the work of supervisor(s) and retail sales floor team members.
+ Plans staffing needs and coordinates recruitment, selection, and training.
+ Regularly interacts, trains, coaches, and counsels the supervisors and team members. Provides recognition and candid feedback. Addresses complaints and solves issues.
+ Identifies and develops high potential team members for supervisory and management positions through on-the-job, guided work.
+ Role models and maintains a respectful, values-driven workplace that adheres to all Savers' Policies and Procedures.
+ In the absence of the Store Manager, fulfills their responsibilities and oversees the entire store as acting Store Manager.
Retail and CDC Operations
+ Schedules supervisors and team members for cash register, self-checkout, sales floor, to meet customer/donor demand.
+ Continuously assesses the sales floor and donor areas, and directs team member activity, to ensure that standards are met. Sets the pace of work.
+ Informs team members of operating plan targets and progress against targets. - Monitors sales, items sold and operations labor hours regularly throughout each shift to ensure efficiency targets are met and determine the need to increase, decrease or reassign staffing.
+ Identifies sub-standard departments &/or categories and takes action for resolution.
+ Accountable for determining appropriate space-to-sales for departments and categories using the CatMax tool and adjusting linear footage accordingly, in conjunction with the Store Manager, to maximize sales.
+ Receives and responds to customer questions, requests, and complaints.
+ Processes exchanges, special customer needs, and team member purchases as needed.
+ Leverages Voice of Customer Program to improve customer / donor satisfaction.
+ Delivers a positive and unforgettable customer/donor experience by setting the example for, as well as training and coaching, customer service expectations.
+ Actively engages with the customer by seeking first-hand customer feedback to make improvements to all aspects of the shopping and donor experience.
+ Implements the set-up of sales and marketing promotions & programs.
Safety, Loss Prevention & Cash/Tender Control
+ Maintains a safe work environment through education, consistent follow up, ensuring policies and procedures are in adherence, and supporting the Joint Health and Safety Committee (JHSC).
+ Partners with Store Manager on safety issues and solutions. Reports via Interview Entry platform where appropriate.
+ Protects company assets and information by ensuring their safe handling, security and integrity.
+ Manages cash and tender controls. Performs morning accounting and banking procedures as needed and ensures all supervisors are trained to execute this procedure to standard.
+ Proactively promotes loss prevention awareness by upholding procedures and ensuring policies are in place.
What you have:
+ Strong mathematical and analytical skills.
+ Ability to communicate well in both verbal and written forms.
+ Ability to observe, assess and coach the work of others.
+ Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
+ Ability to reason, make decisions, and use independent judgment in various situations.
+ Proficient in all Microsoft Office applications.
Minimum Required Education, Training and Experience:
+ High School diploma: post-Secondary degree/diploma preferred.
+ Experience in salesfloor supervisor, cashier supervisor, customer service management, or retail management.
+ Experience in Savers production environment, managing the functions of sorting/grading/pricing (preferred; can be acquired in position).
Physical Requirements:
+ Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 - 10 lbs. of force.
+ Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
+ Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
+ Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
+ Frequently required to read written & electronic documents and product labels.
+ Continuously needs to hear and verbally communicate in order to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone.
+ Will occasionally be exposed to hazardous machinery (compactor, baler, forklift), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
+ Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts. In addition to the above:
+ May sometimes be required to drive to the bank to make deposits.
+ Will periodically be required to drive to meetings or other stores for business purposes.
+ Will need to adjust work schedule to the needs of the business, including working nights, weekends, and holidays.
FLSA: Exempt
Travel: Will periodically need to drive to meetings or other stores for business purposes.
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

Job Description

Job Description

Orillia Chevrolet Buick GMC is currently seeking a Sales Manager to join our leadership team of customer focused professionals within our high volume and process-driven dealership.

Purpose/Summary of Position:

This management role is responsible for desking deals, driving sales volume and customer experience and inspiring the sales team through exceptional leadership. The role includes ongoing planning and collaboration with other department leaders; executing on objectives, goals and growth strategies; ensuring compliance with process and procedures; coaching team members for performance; improving efficiencies; driving sales and championing the customer experience.

Required Qualifications:

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.

Our leaders are excellent communicators who love working directly with both customers & co-workers and who are businesspeople and people-people. Our leaders understand that the best team will provide the best customer service and as such, make attracting and retaining talent a top priority because it is critical to our success. Fostering a team of happy, empowered and engaged individuals is a key priority of this leadership role.

Candidates must possess:

• Unrestricted OMVIC license
• Valid driver’s license
• Minimum High School Diploma
• Post-Secondary Education Preferred
• Progressive recent management experience in an Automotive Dealership

Why We’re Awesome:

• Commitment to an exceptional employee experience
  
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support

Qualified applicants are invited to apply with resume and cover letter.

Orillia Chevrolet Buick GMC is an equal opportunity employer which values diversity in the workplace. If you require accommodation in order to participate in the hiring process, please contact us at or to make your needs known in advance.

Job Description

Job Description

Plaza Auto Group is a family-owned and operated business that has been proudly serving our communities since 1956. As one of Ontario’s fastest-growing dealer groups, we are committed to creating exceptional experiences for both our customers and employees. We value family, community, and supporting the professional growth of our team.

Plaza Auto Group's Orillia Nissan store is seeking a motivated General Sales Manager to lead our new vehicle sales team. This is an exciting opportunity for an experienced sales leader to drive performance, mentor staff, and deliver outstanding customer experiences.

What We Offer:

• Compensation:  This is a Salary + Bonus pay plan.  Estimated annual earnings are $120,000 to  $160,000! 
• Salary with performance-based bonus opportunities
• Benefits and professional development support depending on location
• Opportunities for career growth and advancement within Plaza Auto Group
• Community Involvement: Take part in initiatives that give back to our local communities
• Positive Work Culture: Join a dynamic, energetic, and supportive team environment that celebrates excellence

Key Responsibilities:

• Desk deals and manages the vehicle sales process

• Follow up with non-sold customers and manage leads effectively

• Oversee sales activity reports and inventory audits

• Appraise and price trade-ins and other vehicles

• Manage merchandising and online showroom presentation

• Train, coach, and develop sales staff

• Champion the customer satisfaction process

• Maintain and improve department sales processes and standards
  

Qualifications & Skills:

• Proven experience in automotive sales, with at least 3 years in a sales management role

• Strong deal desking and closing skills

• Ability to implement consistent training programs and develop staff

• Track record of achieving high customer satisfaction

• Strong analytical and mathematical skills

• High energy, positive attitude, and team-oriented

• OMVIC license and valid driver’s license required

• F&I experience and PBS knowledge are assets

If you are a results-driven sales leader with a passion for new vehicle sales and team development, apply now and join Plaza Auto Group as a General Sales Manager!

Job Description

Job Description

Description

Job Title: Retail Sales Manager  

Who we are:  

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com. 

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.  

What you can expect :  

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. 
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. 
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. 

What you get:  

Comprehensive onboarding and training from day one. In-house expertise!

Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. 

Benefits offerings including:

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life.

What you’ll be working on:  

Accountable for the overall management and direction of the processes associated with the day-to-day functions of the sales floor. Upholds company standards throughout all customer and donor areas of the store (inside and outside), remaining aware of customer and donor needs, and monitoring and ensuring fast, accurate, and friendly service at cash registers, self-checkouts, on the retail floor, and at point of donation. The Retail Sales Manager is guided by the Savers Vision and Core Values. Reports to the Store Manager. 

Store Performance

• Ensures store performance meets financial targets and key metrics based on annual and quarterly operating plan(s).  
• Continually monitors and sets the pace of work.  
• Understands company objectives, local market potential and can analyze and act on key metrics, observations, and information.  
• Inspects sales floor for shop-ability and merchandising standards and ensures a positive customer/donor experience at all points of interaction.  
• Leads the generation of new Super Savers Club membership.  
• Prioritizes and directs team member activity. 

Leadership and Development  

• Leads, directs, and supervises the work of supervisor(s) and retail sales floor team members.  
• Plans staffing needs and coordinates recruitment, selection, and training.  
• Regularly interacts, trains, coaches, and counsels the supervisors and team members. Provides recognition and candid feedback. Addresses complaints and solves issues.  
• Identifies and develops high potential team members for supervisory and management positions through on-the-job, guided work.  
• Role models and maintains a respectful, values-driven workplace that adheres to all Savers’ Policies and Procedures.  
• In the absence of the Store Manager, fulfills their responsibilities and oversees the entire store as acting Store Manager. 

Retail and CDC Operations

• Schedules supervisors and team members for cash register, self-checkout, sales floor, to meet customer/donor demand.  
• Continuously assesses the sales floor and donor areas, and directs team member activity, to ensure that standards are met. Sets the pace of work.  
• Informs team members of operating plan targets and progress against targets. • Monitors sales, items sold and operations labor hours regularly throughout each shift to ensure efficiency targets are met and determine the need to increase, decrease or reassign staffing.  
• Identifies sub-standard departments &/or categories and takes action for resolution.  
• Accountable for determining appropriate space-to-sales for departments and categories using the CatMax tool and adjusting linear footage accordingly, in conjunction with the Store Manager, to maximize sales.  
• Receives and responds to customer questions, requests, and complaints.  
• Processes exchanges, special customer needs, and team member purchases as needed.  
• Leverages Voice of Customer Program to improve customer / donor satisfaction.  
• Delivers a positive and unforgettable customer/donor experience by setting the example for, as well as training and coaching, customer service expectations. 
• Actively engages with the customer by seeking first-hand customer feedback to make improvements to all aspects of the shopping and donor experience.  
• Implements the set-up of sales and marketing promotions & programs.  

Safety, Loss Prevention & Cash/Tender Control

• Maintains a safe work environment through education, consistent follow up, ensuring policies and procedures are in adherence, and supporting the Joint Health and Safety Committee (JHSC).  
• Partners with Store Manager on safety issues and solutions. Reports via Interview Entry platform where appropriate.  
• Protects company assets and information by ensuring their safe handling, security and integrity.  
• Manages cash and tender controls. Performs morning accounting and banking procedures as needed and ensures all supervisors are trained to execute this procedure to standard.  
• Proactively promotes loss prevention awareness by upholding procedures and ensuring policies are in place. 

What you have:  

• Strong mathematical and analytical skills. 
• Ability to communicate well in both verbal and written forms.  
• Ability to observe, assess and coach the work of others. 
• Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.  
• Ability to reason, make decisions, and use independent judgment in various situations.  
• Proficient in all Microsoft Office applications. 

Minimum Required Education, Training and Experience:  

• High School diploma: post-Secondary degree/diploma preferred.  
• Experience in salesfloor supervisor, cashier supervisor, customer service management, or retail management.  
• Experience in Savers production environment, managing the functions of sorting/grading/pricing (preferred; can be acquired in position). 

Physical Requirements:  

• Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 – 10 lbs. of force.  
• Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.  
• Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.  
• Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.  
• Frequently required to read written & electronic documents and product labels.  
• Continuously needs to hear and verbally communicate in order to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone.  
• Will occasionally be exposed to hazardous machinery (compactor, baler, forklift), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.  
• Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.  In addition to the above:  
• May sometimes be required to drive to the bank to make deposits.  
• Will periodically be required to drive to meetings or other stores for business purposes.  
• Will need to adjust work schedule to the needs of the business, including working nights, weekends, and holidays. 

FLSA: Exempt 

Travel: Will periodically need to drive to meetings or other stores for business purposes. 

Value Village is committed to fair and accessible employment practices.  Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.  Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

Job Description

Job Description

In a world where performance is paramount and environments are unforgiving, Thermon stands as a global leader, forging the future of thermal management, power distribution, and environmental controls. We don't just build systems, we engineer resilience, empowering the planet's most critical industries to thrive.

From the relentless demands of chemical plants and maritime operations to the intricate networks of rail and transit and the vital pulse of data centers, our technologies are the silent guardians sustaining infrastructure where failure is not an option. We craft solutions that ensure optimal operation, protecting critical assets and maximizing efficiency in the face of extreme conditions across diverse sectors like food and beverages, mining, pharmaceuticals, renewables, and oil & gas.

We care deeply about the success of our customers, the well-being of our team, and the reliability of every system we design. This drives our unwavering commitment to quality and integrity in everything we do. Through true collaboration, we unite a rich legacy of expertise with a trusted global team, partnering side-by-side with our customers. Together, we don't just meet industrial performance standards-we elevate them.

Wherever the world depends on resilient systems, Thermon is there to ensure critical operations excel and endure.

In this role you will have an impact on.

• Promoting quality achievement and performance improvement

• Assessing product specifications and customer requirements

• Ensuring compliance with national and international standards

• Considering application of environmental and health and safety standards

• Defining processes and procedures in conjunction with operating staff

• Bringing together staff of different disciplines and driving the group to formulate and agree comprehensive quality procedures

• Setting up and maintaining controls and documentation

• Supervising technical staff in carrying out tests and checks, often in a laboratory environment

• Ensuring tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary

• Collating and analyzing performance data against defined parameters

• Writing technical and management system reports

• Supervising the program of internal auditing

• Supervising the program of continual improvement to product or services

• Pinpointing relevant quality-related training needs

• Overseeing inspection and testing of materials, parts, and products to ensure adherence to established standards of strength, quality, and endurance

• Monitoring and advising on how the system is performing, which may often include the publication of statistics regarding company performance against set measures

• Developing the quality goals and targets in the organization's strategic plan

• Acting as a contact with customers' auditors and being responsible for ensuring the execution of corrective actions and ongoing compliance with customers' specifications

• Assessing suppliers' product specifications and quality plans

• Ensuring the use of quality assurance methods, i.e. 8D, FMEA, risk analysis, root cause analysis, statistical process studies, etc.

• Working closely with purchasing staff to establish supplier quality performance criteria and monitor supplier performance

• Build and maintain credible relationships with key stakeholders in the organization through trust, consistency, collaboration, effective communication and results

• Work with the Canadian Health and Safety (HSE) Team to implement and administer Thermon Canada HSE practices and processes, including policies that align with Company goals to drive the business

• Advocate and drive for the resolution of HSE issues and concerns including internal investigations, corrective actions and coaching

• Champion and model our core values, engraining them into the culture and the psyche of the organization

• Provide HSE support for Thermon's operations in Orillia including conducting or assisting in incident investigations and participation in the location JHSC

You're an ideal candidate for this role because you bring.

• Post-Secondary education required

• Quality Assurance Certificate

• 5+ years of relevant experience including significant responsibilities in a regulatory environment.

• Strong communication and interpersonal relation skills

• Ability to read Engineering drawings and specifications

• Demonstrate strong organizational skills

• Ability to use the SyteLine ERP System

• Proficiency in the use of Microsoft Word & Excel

Job Description

Job Description

Description

Job Title: Retail Sales Manager  

Who we are:  

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com. 

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.  

What you can expect :  

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. 
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. 
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. 

What you get:  

Comprehensive onboarding and training from day one. In-house expertise!

Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. 

Benefits offerings including:

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life.

What you’ll be working on:  

Accountable for the overall management and direction of the processes associated with the day-to-day functions of the sales floor. Upholds company standards throughout all customer and donor areas of the store (inside and outside), remaining aware of customer and donor needs, and monitoring and ensuring fast, accurate, and friendly service at cash registers, self-checkouts, on the retail floor, and at point of donation. The Retail Sales Manager is guided by the Savers Vision and Core Values. Reports to the Store Manager. 

Store Performance

• Ensures store performance meets financial targets and key metrics based on annual and quarterly operating plan(s).  
• Continually monitors and sets the pace of work.  
• Understands company objectives, local market potential and can analyze and act on key metrics, observations, and information.  
• Inspects sales floor for shop-ability and merchandising standards and ensures a positive customer/donor experience at all points of interaction.  
• Leads the generation of new Super Savers Club membership.  
• Prioritizes and directs team member activity. 

Leadership and Development  

• Leads, directs, and supervises the work of supervisor(s) and retail sales floor team members.  
• Plans staffing needs and coordinates recruitment, selection, and training.  
• Regularly interacts, trains, coaches, and counsels the supervisors and team members. Provides recognition and candid feedback. Addresses complaints and solves issues.  
• Identifies and develops high potential team members for supervisory and management positions through on-the-job, guided work.  
• Role models and maintains a respectful, values-driven workplace that adheres to all Savers’ Policies and Procedures.  
• In the absence of the Store Manager, fulfills their responsibilities and oversees the entire store as acting Store Manager. 

Retail and CDC Operations

• Schedules supervisors and team members for cash register, self-checkout, sales floor, to meet customer/donor demand.  
• Continuously assesses the sales floor and donor areas, and directs team member activity, to ensure that standards are met. Sets the pace of work.  
• Informs team members of operating plan targets and progress against targets. • Monitors sales, items sold and operations labor hours regularly throughout each shift to ensure efficiency targets are met and determine the need to increase, decrease or reassign staffing.  
• Identifies sub-standard departments &/or categories and takes action for resolution.  
• Accountable for determining appropriate space-to-sales for departments and categories using the CatMax tool and adjusting linear footage accordingly, in conjunction with the Store Manager, to maximize sales.  
• Receives and responds to customer questions, requests, and complaints.  
• Processes exchanges, special customer needs, and team member purchases as needed.  
• Leverages Voice of Customer Program to improve customer / donor satisfaction.  
• Delivers a positive and unforgettable customer/donor experience by setting the example for, as well as training and coaching, customer service expectations. 
• Actively engages with the customer by seeking first-hand customer feedback to make improvements to all aspects of the shopping and donor experience.  
• Implements the set-up of sales and marketing promotions & programs.  

Safety, Loss Prevention & Cash/Tender Control

• Maintains a safe work environment through education, consistent follow up, ensuring policies and procedures are in adherence, and supporting the Joint Health and Safety Committee (JHSC).  
• Partners with Store Manager on safety issues and solutions. Reports via Interview Entry platform where appropriate.  
• Protects company assets and information by ensuring their safe handling, security and integrity.  
• Manages cash and tender controls. Performs morning accounting and banking procedures as needed and ensures all supervisors are trained to execute this procedure to standard.  
• Proactively promotes loss prevention awareness by upholding procedures and ensuring policies are in place. 

What you have:  

• Strong mathematical and analytical skills. 
• Ability to communicate well in both verbal and written forms.  
• Ability to observe, assess and coach the work of others. 
• Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.  
• Ability to reason, make decisions, and use independent judgment in various situations.  
• Proficient in all Microsoft Office applications. 

Minimum Required Education, Training and Experience:  

• High School diploma: post-Secondary degree/diploma preferred.  
• Experience in salesfloor supervisor, cashier supervisor, customer service management, or retail management.  
• Experience in Savers production environment, managing the functions of sorting/grading/pricing (preferred; can be acquired in position). 

Physical Requirements:  

• Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 – 10 lbs. of force.  
• Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.  
• Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.  
• Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.  
• Frequently required to read written & electronic documents and product labels.  
• Continuously needs to hear and verbally communicate in order to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone.  
• Will occasionally be exposed to hazardous machinery (compactor, baler, forklift), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.  
• Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.  In addition to the above:  
• May sometimes be required to drive to the bank to make deposits.  
• Will periodically be required to drive to meetings or other stores for business purposes.  
• Will need to adjust work schedule to the needs of the business, including working nights, weekends, and holidays. 

FLSA: Exempt 

Travel: Will periodically need to drive to meetings or other stores for business purposes. 

Value Village is committed to fair and accessible employment practices.  Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.  Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

Job Description

Job Description

Description

Job Title: Retail Production Manager  

Who we are:  

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com. 

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.  

What you can expect :  

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. 
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. 
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. 

What you get:  

Comprehensive onboarding and training from day one. 

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. 

Benefits offerings including:

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life.

What you’ll be working on:  

Responsible for the overall management and direction of the production process, along with leadership of the team, in accordance with all policies, procedures, regulations and laws. The Production Manager has direct responsibility for specific departments spanning both the production room and the sales floor. Ensure the store puts out the right items at the right price and at the right time through accurate pricing, shop-able racks, full merchandise utilization, seasonal backstock, efficient workflow and productive work pace. The Production Manager’s supervision takes the form of quality control checking and side-by-side involvement in the work to observe, assess, coach, and counsel performance, as well as to set the pace of work. The Production Manager is guided by the Savers vision and Core Values.

Store Performance

• Ensure store performance meets financial targets and key metrics based on annual and quarterly operating plan(s).
• Continually monitor and set the pace of work.
• Understand company objectives, local market potential and have the ability to analyze and act on key metrics, observation and information.
• Inspect sales floor for shop-ability and ensure a positive customer/donor experience at all points of interaction.
• Prioritize and direct team member activity. 

Leadership and Development

• Lead, direct and supervise the work of supervisor(s) and production team members.
• Plan staffing needs and coordinate recruitment, selection and training.
• Regularly observe, assess, interact, coach and counsel supervisors and team members.
• Identify and develop high potential supervisors and team members through on-the-job, guided work.
• Maintain a respectful values-driven workplace.
• Use open communication tools and convert team member input into meaningful action. Address complaints and resolve issues consistent with our values, policies and procedures. Provide recognition and candid feedback.
• Fulfill manager on duty responsibilities and oversee the entire store as acting manager in-charge when assigned. 

Customer/Donor Service

• Receive and respond to customer/donor questions, requests and complaints.
• Deliver a positive and unforgettable customer/donor experience by setting the example for, as well as training and coaching, customer/donor service expectations to team members.
• Actively engage with the customer/donor by seeking first hand feedback to make improvements to all aspects of the shopping and donor experience.
• Implement the set-up of sales and marketing promotions & programs when required.
• Assist donors per Company standards. 

Consistent Production

• Manage item put out condition & volume, production margin, spread of put-out prices and seasonal back stock.
• Ensure all sellable items are available to the customer.
• Plan, schedule, assign and direct work of the team, making adjustments as needed, to achieve sales, service, production, labor efficiency, and profit objectives.
• Manage production workflow efficiencies, standards and organization.
• Oversee quality control checks throughout all production stages: during production, prior to rolling, on the floor and at recycle off the floor.
• Lead the morning maintenance program to ensure sales floor is ready for business each morning; capture and leverage learnings.
• Partner with the Community Donation Manager/Retail Sales Manager to manage OSD flow and process.
• Ensure accuracy of daily stock-on-hand (SOH) and merchandise supply requirements.
• Ensure the Savers recycling program is fully leveraged to reduce landfill and allow for further reuse of unsold/un-saleable items. 

Loss Prevention and Safety

• Protect company assets and information by ensuring their safe handling, security and integrity.
• Proactively promote loss prevention awareness by upholding procedures and ensuring policies are in place.
• Maintain a safe work environment through education, consistent follow up, ensuring policies and procedures are in place, and supporting the Joint Health and Safety Committee (JHSC).
• Oversee certification process for Big Joe, baler and Lock-Out/Tag Out (LOTO). 

In the absence of the Store Manager, oversees the store and team in accordance with all policies, procedures, regulations, and laws. This includes implementing and administering company programs, policies, and procedures. Makes decisions and takes reasonable action in the absence of the Store Manager. Performs any other task, function or responsibility as instructed by their immediate supervisor and/or superior manager of the Company. 

What you have:  

• Excellent presentation skills 
• Ability to communicate well in both verbal and written forms. 
• Ability to observe, assess and coach the work of others. 
• Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form. 
• Ability to reason, make decisions, and use independent judgment in various situations. 
• Proficient in all Microsoft Office applications. 

Minimum Required Education, Training and Experience:  

• High School diploma: post-Secondary degree/diploma preferred.
• Results-driven retail store management, or industrial management experience.
• Strong mathematical and analytical skills.

Physical Requirements:  

• Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 – 10 lbs. of force. 
• Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team. 
• Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection. 
• Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team. 
• Frequently required to read written & electronic documents and product labels. 
• Continuous need to hear and verbally communicate in order to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone. 
• Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations. 
• Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays. 
• Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts. 
• Frequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks/shelves. 
• Possess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing/movement activities. 
• Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to stack and/or stock product(s) on display racks. 

FLSA:  Exempt  

Travel:  Will periodically need to drive to meetings or other stores for business purposes. 

Value Village is committed to fair and accessible employment practices.  Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.