9 Management jobs in Orillia

Job Description

Account Manager - Desjardins Agent Team Member

Location: Barrie, ON
Type: Full Time

Position Overview:

Are you outgoing and customer-focused? Do you enjoy working with the public? Do you crave a meaningful career and embrace change? If you answered yes to these questions, working for a Desjardins Agent may be the career for you!

Desjardins is the largest cooperative financial group in Canada, and one of the largest employers in the country.

Everyday is an adventure and you will be there to help your community and clients achieve their goals and protect their families with tailored solutions that are unique to their individual needs.

Your role with a Desjardins Agent is crucial to Desjardins success as our clients are at the heart of everything we do. You'll support clients for all of their insurance needs, through inbound and outbound calls, digital channels.

An opportunity for you to grow, learn and lead, you'll be supported in your professional development and encouraged to grow a rewarding, succesful career with us.

Responsibilities:

With each conversation you will be playing a key role in the clients happiness and representing the Desjardins brand. you will:

• Provide customers with the best solutions and offer advanced guidance and expertise on how Desjardins products can help them meet their Insurance needs now and in the future.
• Deliver outstanding inbound and/or outbound advice and service and/or sales for transactions related to Insurance products and services with an aim to provide complete and correct solutions the first time.
• Act as a process/product expert to play a key role in addressing customer concerns should they arrive and, be accountable for problem solving and/or raising matters to the appropriate people.
• Work towards achieving set goals while being an ambassador for innovation by offering exemplary experiences and trusted advice.
• Work effectively as a team, use and learn from each other's knowledge and support your co-workers to resolve customer issues.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Work with the agent to establish and meet marketing goals.

Bring your best and have fun! This is your chance to make an impact and define your career! Embrace the challenge and make meaningul contributions that help deliver results, achieve a rewarding career and support our clients!

You are the voice of Desjardins! Every interaction makes a difference in the lives of our clients!

Requirements:

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Proactive in problem-solving
• Dedicated to customer service
• Ability to multi-task
• Ability to make presentations to potential customers
• Are passionate, engaging and have a desire to consistently and compassionately deliver superior customer experience
• Property & Casualty license (preferred/must be able to obtain)
  • We will help successful candidates obtain licensing

Training will be provided for approved candidates

Competitive compensation package with salary, uncapped commission, vacation and personal days, benefits. (Expected earnings: $60,000-70,000)

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees

We welcome applications from people with disabilities. Accommodations are available upon request for applicants in all aspects of the recruitment process

Job Description

Company Description

WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

WHAT’S THE JOB?
 

As a Chef Manager , you will be responsible for overseeing the day to day operation of the kitchen; ordering food ingredients and planning menu, including other responsibilities such as assisting with the preparation, serving, and control of cooked and uncooked food, training of staff and ensuring that staff follows prescribed DANA Food Safety protocol.

Your work will include:

• Prepare, present, design, and serve high quality rotational menus
• Supervise all kitchen staff’s productivity and compliance with Dana policies and procedures including health, safety, and quality
• Lead in the training, developing, and mentoring of employees
• Ensure all foods are prepared using FOODSAFE and Hazard Analysis of Critical Control Points (HACCP) methods, and in accordance with Dana safety guidelines
• Ensure all labour and chemical resources are used effectively and efficiently
• Serve clients and staff in a personable and professional manner
• Use knowledge and understanding of dietary restrictions; allergies, vegan, and vegetarian in meal planning and preparation
• Conduct inventory on a bi-weekly basis
• Ensure maintenance issues related to any equipment are communicated to the Manager and maintenance personnel as soon as possible

WHAT’S IN IT FOR YOU?

• Extended health and dental benefits that are fully covered.
• Travel time is paid.
• Whereas other companies are downsizing, we are growing!
• Be #1 on day 1 by joining an industry leader.

WHO ARE WE LOOKING FOR?

• You’re a Journeyperson or have an interprovincial Red Seal Certificate
• You have SafeCheck advanced food safety certification or HACCP certification
• You have at least 10 years’ experience in the hospitality / food service industry
• You have at least 10 years’ experience as a Chef in hotels, resorts, restaurants and/or remote lodge, with the cooking competency and knowledge of international and domestic cuisines
• You have knowledge of computer programs (Microsoft Excel, Microsoft Word, GFS, Outlook)
• You have extensive knowledge of menu costing, recipe cards implementation and wage control
• You have an excellent practical and theoretical background in all areas of the kitchen ie: Hot Kitchens, Cold Kitchens, Pastry / Bakery, Butchery and Banquets dealing with large numbers of guests;
• You have an effective leadership style, positive outgoing personality and effective listening skills

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

Job Description

Orillia Chevrolet Buick GMC is currently seeking a Sales Manager to join our leadership team of customer focused professionals within our high volume and process-driven dealership.

Purpose/Summary of Position:

This management role is responsible for desking deals, driving sales volume and customer experience and inspiring the sales team through exceptional leadership. The role includes ongoing planning and collaboration with other department leaders; executing on objectives, goals and growth strategies; ensuring compliance with process and procedures; coaching team members for performance; improving efficiencies; driving sales and championing the customer experience.

Required Qualifications:

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.

Our leaders are excellent communicators who love working directly with both customers & co-workers and who are businesspeople and people-people. Our leaders understand that the best team will provide the best customer service and as such, make attracting and retaining talent a top priority because it is critical to our success. Fostering a team of happy, empowered and engaged individuals is a key priority of this leadership role.

Candidates must possess:

• Unrestricted OMVIC license
• Valid driver’s license
• Minimum High School Diploma
• Post-Secondary Education Preferred
• Progressive recent management experience in an Automotive Dealership

Why We’re Awesome:

• Commitment to an exceptional employee experience
  
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support

Qualified applicants are invited to apply with resume and cover letter.

Orillia Chevrolet Buick GMC is an equal opportunity employer which values diversity in the workplace. If you require accommodation in order to participate in the hiring process, please contact us at or to make your needs known in advance.

Job Description

“How do you bring kindness to others every day?”

Join us in our journey of kindness where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care.

The Office Manager (Sales Support) reports to the General Manager and provides courteous and efficient telephone, reception, and clerical support to all clients and assists with clerical duties in the Home, including human resources and associate files, while also supporting the home's sales efforts.

Responsibilities:

-Reviews and processes monthly Resident rent and service Invoices,
-Receives and processes payments from Residents,
-Assists with the processing of payroll under the direction of the General Manager
-Prepares financial, Resident, and associate reports upon request,
-Maintains Resident and associate administrative files,
-Is aware of and respects and promotes the Residents’ Bill of Rights,
-Adheres to the policies of the community and understands the requirements of the Retirement Homes Act,
-Processes Resident move-ins, discharges, and temporary absences on appropriate forms and lists,
-Answers questions from Residents and visitors,
-Supports the home's sales efforts through community outreach
-Conducts tours with prospective residents and families, and manages incoming sales inquiries
-Maintains and manages the CRM
-Plans, promotes, and implements marketing initiatives including community events and social activities.
-Promotes the vision, mission, values, legislation, and standards of the community,
-Processes new associates through the payroll and benefits systems,
-Responsible for reception functions including receiving all guests, answering the phone, maintaining visitor log, etc.,
-Any and all other tasks as assigned.

Qualifications:

-Excellent communication skills, both verbal and written,
-Excellent computer skills, including proficiency in Google Suites,
-Experienced in dealing with seniors (2 – 5 years),
-Skilled in conflict management techniques,
-Is familiar with the provisions of the following legislation: Employment Standards Act, Workers’ Compensation Act, Public Health Act, Residential Tenancies Act, Retirement Homes Act, Occupational Health & Safety Act,
-Proficient in Microsoft Office, financial systems and billing,
-Ability to work from the heart and make others smile,
-Ability to listen and respect others' points of view even if you disagree,
-Clear vulnerable sector screening (w/ in last 6 months), recent TB test results (w/ in last 6 months) or Chest X-ray (w/ in last 1 yr), and two supervisory references are required
- Must have a valid drivers licence.

What do we offer you?

• Competitive wages
• Employee perks
• Support for personal and professional growth
• Employee and Family Assistance Program
• Employee benefits
• Matching RRSP contribution

We appreciate all applicants' interest, only those selected for further consideration will be contacted.

We are committed to inclusion, diversity, and equity in the workplace, and we welcome applications from all persons. Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the employee to address them.

Job Description

Description

Job Title: Retail Sales Manager  

Who we are:  

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com. 

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.  

What you can expect :  

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. 
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. 
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. 

What you get:  

Comprehensive onboarding and training from day one. In-house expertise!

Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. 

Benefits offerings including:

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life.

What you’ll be working on:  

Accountable for the overall management and direction of the processes associated with the day-to-day functions of the sales floor. Upholds company standards throughout all customer and donor areas of the store (inside and outside), remaining aware of customer and donor needs, and monitoring and ensuring fast, accurate, and friendly service at cash registers, self-checkouts, on the retail floor, and at point of donation. The Retail Sales Manager is guided by the Savers Vision and Core Values. Reports to the Store Manager. 

Store Performance

• Ensures store performance meets financial targets and key metrics based on annual and quarterly operating plan(s).  
• Continually monitors and sets the pace of work.  
• Understands company objectives, local market potential and can analyze and act on key metrics, observations, and information.  
• Inspects sales floor for shop-ability and merchandising standards and ensures a positive customer/donor experience at all points of interaction.  
• Leads the generation of new Super Savers Club membership.  
• Prioritizes and directs team member activity. 

Leadership and Development  

• Leads, directs, and supervises the work of supervisor(s) and retail sales floor team members.  
• Plans staffing needs and coordinates recruitment, selection, and training.  
• Regularly interacts, trains, coaches, and counsels the supervisors and team members. Provides recognition and candid feedback. Addresses complaints and solves issues.  
• Identifies and develops high potential team members for supervisory and management positions through on-the-job, guided work.  
• Role models and maintains a respectful, values-driven workplace that adheres to all Savers’ Policies and Procedures.  
• In the absence of the Store Manager, fulfills their responsibilities and oversees the entire store as acting Store Manager. 

Retail and CDC Operations

• Schedules supervisors and team members for cash register, self-checkout, sales floor, to meet customer/donor demand.  
• Continuously assesses the sales floor and donor areas, and directs team member activity, to ensure that standards are met. Sets the pace of work.  
• Informs team members of operating plan targets and progress against targets. • Monitors sales, items sold and operations labor hours regularly throughout each shift to ensure efficiency targets are met and determine the need to increase, decrease or reassign staffing.  
• Identifies sub-standard departments &/or categories and takes action for resolution.  
• Accountable for determining appropriate space-to-sales for departments and categories using the CatMax tool and adjusting linear footage accordingly, in conjunction with the Store Manager, to maximize sales.  
• Receives and responds to customer questions, requests, and complaints.  
• Processes exchanges, special customer needs, and team member purchases as needed.  
• Leverages Voice of Customer Program to improve customer / donor satisfaction.  
• Delivers a positive and unforgettable customer/donor experience by setting the example for, as well as training and coaching, customer service expectations. 
• Actively engages with the customer by seeking first-hand customer feedback to make improvements to all aspects of the shopping and donor experience.  
• Implements the set-up of sales and marketing promotions & programs.  

Safety, Loss Prevention & Cash/Tender Control

• Maintains a safe work environment through education, consistent follow up, ensuring policies and procedures are in adherence, and supporting the Joint Health and Safety Committee (JHSC).  
• Partners with Store Manager on safety issues and solutions. Reports via Interview Entry platform where appropriate.  
• Protects company assets and information by ensuring their safe handling, security and integrity.  
• Manages cash and tender controls. Performs morning accounting and banking procedures as needed and ensures all supervisors are trained to execute this procedure to standard.  
• Proactively promotes loss prevention awareness by upholding procedures and ensuring policies are in place. 

What you have:  

• Strong mathematical and analytical skills. 
• Ability to communicate well in both verbal and written forms.  
• Ability to observe, assess and coach the work of others. 
• Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.  
• Ability to reason, make decisions, and use independent judgment in various situations.  
• Proficient in all Microsoft Office applications. 

Minimum Required Education, Training and Experience:  

• High School diploma: post-Secondary degree/diploma preferred.  
• Experience in salesfloor supervisor, cashier supervisor, customer service management, or retail management.  
• Experience in Savers production environment, managing the functions of sorting/grading/pricing (preferred; can be acquired in position). 

Physical Requirements:  

• Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 – 10 lbs. of force.  
• Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.  
• Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.  
• Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.  
• Frequently required to read written & electronic documents and product labels.  
• Continuously needs to hear and verbally communicate in order to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone.  
• Will occasionally be exposed to hazardous machinery (compactor, baler, forklift), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.  
• Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.  In addition to the above:  
• May sometimes be required to drive to the bank to make deposits.  
• Will periodically be required to drive to meetings or other stores for business purposes.  
• Will need to adjust work schedule to the needs of the business, including working nights, weekends, and holidays. 

FLSA: Exempt 

Travel: Will periodically need to drive to meetings or other stores for business purposes. 

Value Village is committed to fair and accessible employment practices.  Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.  Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

Job Description

Salary:

If you are active, organized, customer obsessed, passionate about making a difference and quality driven with a can-do attitude and having fun doing it, apply to ourFull-Time Assistant Retail Store Manageropportunity so we can meet you!

What Youll Love About Us:

• 
  Competitive hourly wage $21.37/hr
• 
  Annual performance bonus
• 
  Company paid health, vision & dental benefits
• 
  Sick pay
• 
  Employee Assistance Program
• 
  RRSP/DPSP matching
• 
  Uniforms provided
• 
  Opportunities for training & advancement
• 
  100% Canadian-family owned company with a culture of super-friendly staff and above-and-beyond customer service
• 
  Perks, Perks, Perks!Discount on products sold in our retail stores, free daily dairy beverages (we do make awesome milk) provided in all our company fridges and an active social committee. And the best thing about working at Kawartha Dairy you get FREE ICE CREAM!

What Youll Do:

• Seamlessly carry on business acting in the capacity of Store Manager during times when the manager is on an extended absence
• Ensure that your team delivers the outstanding Kawartha Dairy experience, while providing the highest level of customer service ensuring that Pride systems and routines are incorporated into the day-to-day operation of the store
• A large portion of the shift will be to scoop ice cream, make milkshakes and assist our customers with their purchases
• Lead by example through educating customers about our products and assisting your crew in their daily tasks as required
• Deliver feedback and coaching on a regular basis to team members, and promote a positive and fun team atmosphere.
• Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained
• Meet sales targets and achieve profitability by controlling costs (labour, supplies, inventory etc.).
• Oversee day-to-day operations, and delegate effectively to meet daily deadlines
• Closely collaborate with the Store Manager to develop store specific strategies and to implement them
• Assist the store manager to maintain and improve the procedures and personnel practices utilized to maintain store inventory
  • Followprocedures to maintain appropriate inventory levels
  • Follow procedures to maintain the practice of inventory rotation
  • Follow procedures for the purpose of inventory control
  • Analyze result of inventory variances and improve
• Assist the store manager to establish and maintain work schedules to allow for variances in customer ordering
  • Hire, schedule and train all staff in exceptional customer service
  • Develop and supervise staff to achieve high levels of performance and customer service
  • Develop and maintain a positive productive team working environment
  • Supervise staff in the proper practices utilized in the proper preparation and handling of products
  • Administer required documentation in administration of payroll
• Assist the store manager to maintain communications with staff and customers
  • Ensure customer satisfaction is carried out and resolve customer concerns and/or escalate to the next level of authority as appropriate
  • Ensure that front of house offerings are prepared with the highest caliber of presentation
  • Provide for monitoring and reporting of personnel practices
  • Conduct performance reviews with all personnel
  • Maintain safe and sanitary conditions for staff and customers
  • Retain a thorough knowledge of company policies and procedures
• Assist the store manager to provide for information and recording of documentation
  • Maintain accurate and timely inventory control and ordering systems
  • Follow and closely monitor proper procedures and policies to maintain effective cash management
  • Ensure cash deposits to bank on a daily basis
• Assist the store manager to maintain required schedules and procedures for inspection and monitoring of store equipment, store building, processes and procedures
  • Follow inspection schedules for equipment and building
  • Provide for inspection and monitoring of processes and procedures

What You Need to Get the Job Done:

• 2-3 years experience in a team lead role in retail/sales, restaurant business, or customer service
• A wonderful smile and great attitude working with a team
• Are positive, friendly and social with customers and team members
• Are mature and reliable with strong communication skills and work ethic
• Have a flexible schedule and be able to work evenings, weekend shifts as well as federal and civic holidays to ensure effective oversight of all segments of the business and communication with staff
• You are an excellent coach, mentor, teacher, and communicator who cherishes the experience of managing and working with some amazing people.
• Has the ability to adapt and lead others in a constantly changing, high paced, but super fun environment
• This is a dynamic role that requires multi-tasking with the ability to work independently
• Physical ability to work long hours standing/walking and bending at the waist. Tasks that involve grasping using repetitive hand action and reaching above should height to perform some duties. Ability to lift and/or move objects weighting at least 11.3 kg (25 lbs)

We thank all candidates for their interest in Kawartha Dairy Limited, however, only those selected for interview will be contacted. We are an equal opportunity employer and support applicants with disabilities. Accommodations are available upon request throughout the recruitment process. The personal information being collected will be used in accordance with Protection of Privacy Act and shall only be used in the selection of a suitable candidate.