45 Medical Care jobs in Canada

**Description**
PeaceHealth is seeking a **Medical Assistant - Walk-In (Priority Care) Clinic for a Per Diem/Relief, 0.00 FTE, Variable position.**
The salary range for this job opening at PeaceHealth is $24.99 - $33.73. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Spotlight on Bellingham, WA: CultureHQ.com - A Better Workplace Community ( collaboration with the healthcare team, assists physicians/providers in the delivery of patient care working within the scope of practice for a Medical Assistant.
**Details of the position:**
+ Prepares patients for examination and treatment or anesthesia interview as applicable. Takes and records patient history and vital signs as applicable.
+ Prepares exam and/or treatment rooms; selects, setup and maintains medical supplies and equipment for all examinations, procedures and/or anesthesia interview as applicable.
+ Gives injections, applies splints and dressings, and facilitates simple wound management under provider orders.
+ Prepares and maintains supplies and equipment for treatments, including sterilization.
+ May transport specimens.
+ May assist in scheduling patients for tests, initial and follow up appointments.
+ May maintain patient files, records, and other information including entry of data into electronic medical record.
+ May provide phone screening of the patient to appropriate clinical staff and/or physician.
+ Collaborates with a variety of personnel and departments to ensure smooth clinic operations.
+ Performs other duties as assigned.
What you bring:
+ Accredited Program Required: Medical Assistant or
+ Accredited Program Required: Medical Office Assistant that allows caregiver to sit for the MOA certification exam will be considered (e.g. associate degree in Allied Health) or
+ Required: MA Apprenticeship Program
+ Minimum of 1 year Preferred: Experience in a medical office.
+ Required Upon Hire: Basic Life Support.
+ State of Washington Medical Assistant - certified licensure required.
+ State of Washington Medical Assistant - Interim Certified credential accepted. Caregiver must obtain Medical Assistant- Certified (Non-Interim) credential within 12 months of date of issuance of interim credential by the State of Washington.
+ National Certified Medical Assistant (CMA) preferred. When referring to the National Certification requirement, the following are acceptable in meeting that requirement:
+ Certified Medical Assistant through the American Association of Medical Assistants AAMA
+ Registered Medical Assistant (RMA) through the American Medical Technologists (AMT)
+ Clinical Medical Assistant certification through the National Health Career Associates (NHA)
+ National Certified Medical Assistant through the National Center for Competency Testing (NCCT)
+ Clinical Medical Assistant Certification (CMAC) administered by the American Medical Certification Association (AMCA)
+ Registered Medical Assistant (RMA) through American Allied Health (AAH)
+ Nationally Registered Certified Medical Assistant administered by the National Association for Health Professionals (NAHPUSA).
Skills
+ Demonstrated knowledge of and ability to apply age specific principles of growth and development and life stages to meet each patient's needs. (Required)
+ Ability to maintain patient privacy and confidentiality. (Required)
+ Ability to collaborate with other multi-disciplinary team members. (Required)
+ Proficiency in the use of computer and office equipment. Familiarity with desktop computing tools, multi-line phone systems and insurance billing preferred. (Required)
+ Ability to efficiently manage time and prioritize multiple tasks. (Required)
+ Strong interpersonal and communication skills. (Required)
+ Understand the principles of asepsis if applicable. (Required)
PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility ( .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
REQNUMBER: 112446

**Description**
PeaceHealth is seeking a **Medical Assistant - Walk-In (Priority Care) Clinic for a Per Diem/Relief, 0.00 FTE, Variable position.**
The salary range for this job opening at PeaceHealth is $24.99 - $33.73. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Spotlight on Bellingham, WA: CultureHQ.com - A Better Workplace Community ( collaboration with the healthcare team, assists physicians/providers in the delivery of patient care working within the scope of practice for a Medical Assistant.
**Details of the position:**
+ Prepares patients for examination and treatment or anesthesia interview as applicable. Takes and records patient history and vital signs as applicable.
+ Prepares exam and/or treatment rooms; selects, setup and maintains medical supplies and equipment for all examinations, procedures and/or anesthesia interview as applicable.
+ Gives injections, applies splints and dressings, and facilitates simple wound management under provider orders.
+ Prepares and maintains supplies and equipment for treatments, including sterilization.
+ May transport specimens.
+ May assist in scheduling patients for tests, initial and follow up appointments.
+ May maintain patient files, records, and other information including entry of data into electronic medical record.
+ May provide phone screening of the patient to appropriate clinical staff and/or physician.
+ Collaborates with a variety of personnel and departments to ensure smooth clinic operations.
+ Performs other duties as assigned.
What you bring:
+ Accredited Program Required: Medical Assistant or
+ Accredited Program Required: Medical Office Assistant that allows caregiver to sit for the MOA certification exam will be considered (e.g. associate degree in Allied Health) or
+ Required: MA Apprenticeship Program
+ Minimum of 1 year Preferred: Experience in a medical office.
+ Required Upon Hire: Basic Life Support.
+ State of Washington Medical Assistant - certified licensure required.
+ State of Washington Medical Assistant - Interim Certified credential accepted. Caregiver must obtain Medical Assistant- Certified (Non-Interim) credential within 12 months of date of issuance of interim credential by the State of Washington.
+ National Certified Medical Assistant (CMA) preferred. When referring to the National Certification requirement, the following are acceptable in meeting that requirement:
+ Certified Medical Assistant through the American Association of Medical Assistants AAMA
+ Registered Medical Assistant (RMA) through the American Medical Technologists (AMT)
+ Clinical Medical Assistant certification through the National Health Career Associates (NHA)
+ National Certified Medical Assistant through the National Center for Competency Testing (NCCT)
+ Clinical Medical Assistant Certification (CMAC) administered by the American Medical Certification Association (AMCA)
+ Registered Medical Assistant (RMA) through American Allied Health (AAH)
+ Nationally Registered Certified Medical Assistant administered by the National Association for Health Professionals (NAHPUSA).
Skills
+ Demonstrated knowledge of and ability to apply age specific principles of growth and development and life stages to meet each patient's needs. (Required)
+ Ability to maintain patient privacy and confidentiality. (Required)
+ Ability to collaborate with other multi-disciplinary team members. (Required)
+ Proficiency in the use of computer and office equipment. Familiarity with desktop computing tools, multi-line phone systems and insurance billing preferred. (Required)
+ Ability to efficiently manage time and prioritize multiple tasks. (Required)
+ Strong interpersonal and communication skills. (Required)
+ Understand the principles of asepsis if applicable. (Required)
PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility ( .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
REQNUMBER: 112446

**Description**
PeaceHealth is seeking a **Medical Assistant - Walk-In (Priority Care) Clinic for a Per Diem/Relief, 0.00 FTE, Variable position.**
The salary range for this job opening at PeaceHealth is $24.99 - $33.73. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Spotlight on Bellingham, WA: CultureHQ.com - A Better Workplace Community ( collaboration with the healthcare team, assists physicians/providers in the delivery of patient care working within the scope of practice for a Medical Assistant.
**Details of the position:**
+ Prepares patients for examination and treatment or anesthesia interview as applicable. Takes and records patient history and vital signs as applicable.
+ Prepares exam and/or treatment rooms; selects, setup and maintains medical supplies and equipment for all examinations, procedures and/or anesthesia interview as applicable.
+ Gives injections, applies splints and dressings, and facilitates simple wound management under provider orders.
+ Prepares and maintains supplies and equipment for treatments, including sterilization.
+ May transport specimens.
+ May assist in scheduling patients for tests, initial and follow up appointments.
+ May maintain patient files, records, and other information including entry of data into electronic medical record.
+ May provide phone screening of the patient to appropriate clinical staff and/or physician.
+ Collaborates with a variety of personnel and departments to ensure smooth clinic operations.
+ Performs other duties as assigned.
What you bring:
+ Accredited Program Required: Medical Assistant or
+ Accredited Program Required: Medical Office Assistant that allows caregiver to sit for the MOA certification exam will be considered (e.g. associate degree in Allied Health) or
+ Required: MA Apprenticeship Program
+ Minimum of 1 year Preferred: Experience in a medical office.
+ Required Upon Hire: Basic Life Support.
+ State of Washington Medical Assistant - certified licensure required.
+ State of Washington Medical Assistant - Interim Certified credential accepted. Caregiver must obtain Medical Assistant- Certified (Non-Interim) credential within 12 months of date of issuance of interim credential by the State of Washington.
+ National Certified Medical Assistant (CMA) preferred. When referring to the National Certification requirement, the following are acceptable in meeting that requirement:
+ Certified Medical Assistant through the American Association of Medical Assistants AAMA
+ Registered Medical Assistant (RMA) through the American Medical Technologists (AMT)
+ Clinical Medical Assistant certification through the National Health Career Associates (NHA)
+ National Certified Medical Assistant through the National Center for Competency Testing (NCCT)
+ Clinical Medical Assistant Certification (CMAC) administered by the American Medical Certification Association (AMCA)
+ Registered Medical Assistant (RMA) through American Allied Health (AAH)
+ Nationally Registered Certified Medical Assistant administered by the National Association for Health Professionals (NAHPUSA).
Skills
+ Demonstrated knowledge of and ability to apply age specific principles of growth and development and life stages to meet each patient's needs. (Required)
+ Ability to maintain patient privacy and confidentiality. (Required)
+ Ability to collaborate with other multi-disciplinary team members. (Required)
+ Proficiency in the use of computer and office equipment. Familiarity with desktop computing tools, multi-line phone systems and insurance billing preferred. (Required)
+ Ability to efficiently manage time and prioritize multiple tasks. (Required)
+ Strong interpersonal and communication skills. (Required)
+ Understand the principles of asepsis if applicable. (Required)
PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility ( .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
REQNUMBER: 112446

**Description**
PeaceHealth is seeking a **Medical Assistant - Walk-In (Priority Care) Clinic for a Per Diem/Relief, 0.00 FTE, Variable position.**
The salary range for this job opening at PeaceHealth is $24.99 - $33.73. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Spotlight on Bellingham, WA: CultureHQ.com - A Better Workplace Community ( collaboration with the healthcare team, assists physicians/providers in the delivery of patient care working within the scope of practice for a Medical Assistant.
**Details of the position:**
+ Prepares patients for examination and treatment or anesthesia interview as applicable. Takes and records patient history and vital signs as applicable.
+ Prepares exam and/or treatment rooms; selects, setup and maintains medical supplies and equipment for all examinations, procedures and/or anesthesia interview as applicable.
+ Gives injections, applies splints and dressings, and facilitates simple wound management under provider orders.
+ Prepares and maintains supplies and equipment for treatments, including sterilization.
+ May transport specimens.
+ May assist in scheduling patients for tests, initial and follow up appointments.
+ May maintain patient files, records, and other information including entry of data into electronic medical record.
+ May provide phone screening of the patient to appropriate clinical staff and/or physician.
+ Collaborates with a variety of personnel and departments to ensure smooth clinic operations.
+ Performs other duties as assigned.
What you bring:
+ Accredited Program Required: Medical Assistant or
+ Accredited Program Required: Medical Office Assistant that allows caregiver to sit for the MOA certification exam will be considered (e.g. associate degree in Allied Health) or
+ Required: MA Apprenticeship Program
+ Minimum of 1 year Preferred: Experience in a medical office.
+ Required Upon Hire: Basic Life Support.
+ State of Washington Medical Assistant - certified licensure required.
+ State of Washington Medical Assistant - Interim Certified credential accepted. Caregiver must obtain Medical Assistant- Certified (Non-Interim) credential within 12 months of date of issuance of interim credential by the State of Washington.
+ National Certified Medical Assistant (CMA) preferred. When referring to the National Certification requirement, the following are acceptable in meeting that requirement:
+ Certified Medical Assistant through the American Association of Medical Assistants AAMA
+ Registered Medical Assistant (RMA) through the American Medical Technologists (AMT)
+ Clinical Medical Assistant certification through the National Health Career Associates (NHA)
+ National Certified Medical Assistant through the National Center for Competency Testing (NCCT)
+ Clinical Medical Assistant Certification (CMAC) administered by the American Medical Certification Association (AMCA)
+ Registered Medical Assistant (RMA) through American Allied Health (AAH)
+ Nationally Registered Certified Medical Assistant administered by the National Association for Health Professionals (NAHPUSA).
Skills
+ Demonstrated knowledge of and ability to apply age specific principles of growth and development and life stages to meet each patient's needs. (Required)
+ Ability to maintain patient privacy and confidentiality. (Required)
+ Ability to collaborate with other multi-disciplinary team members. (Required)
+ Proficiency in the use of computer and office equipment. Familiarity with desktop computing tools, multi-line phone systems and insurance billing preferred. (Required)
+ Ability to efficiently manage time and prioritize multiple tasks. (Required)
+ Strong interpersonal and communication skills. (Required)
+ Understand the principles of asepsis if applicable. (Required)
PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility ( .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
REQNUMBER: 112446

Job Description

Job Description

Reporting to the Divisional Sales Director, the Clinical Support Assistant (CSA) will act as a key point of contact for clients in our clinics from a product knowledge, troubleshooting, and maintenance perspective. This is a permanent full-time role based at our Lindsay, ON and Bridgenorth Peterborough, ON HearCANADA clinics . Some local travel will be expected and as such, access to a vehicle and a valid driver's license are required.

What you'll do:

• Assist in troubleshooting client product issues
• Provide support in Audiology screenings and support clients in Shoebox Hearing Screenings
• Demonstrate product features and benefits to clients
• Assist customers in basic product maintenance and care including performing clean and checks on hearing aids
• Discuss communicative strategies with customers
• Manage documentation pertaining to customer purchases and insurance claims that may include, assisting the customer with third party claims and processes, and providing follow up
• Recognize and capitalize on sales opportunities through various mediums (walk-ins, customer referrals, telephone inquiries, retention practices, etc.)
• Conduct effective telephone follow up for new fittings (48 hours follow up calls), recalls and outbound calls
• Schedule client appointments and maintain a strong calendar
• Conduct telephone follow ups for missed, late, or outstanding appointments
• Maintain basic knowledge of hearing aid technology and be able to perform cleaning functions and in-office minor repairs depending upon requirements
• Maintain knowledge of assistive listening devices and ability to demonstrate/orient client to use hearing devices and accessories
• Identify and participate in community events and organizations to promote HearCANADA (community-based marketing, CBM)
• Act as a liaison with physicians’ offices and other referral sources to maximize opportunities
• Act as an ambassador for HearCANADA through partnerships with offsite engagements with other healthcare settings including retirement homes.
• Other duties as assigned to support the needs of the business.

What we're looking for:

• Completion of secondary school or equivalency; post-secondary education in a related field such as Communicative Disorders Assistant, Personal Support Worker, Medical Office, Health Sciences, etc. would be a definite asset
• A minimum of 1 year of experience working in a hearing clinic or similar capacity where hearing aid care and maintenance was a fundamental aspect of the role.
• 3+ years of experience in a customer or client service capacity with a passion for delivering exceptional client care
• Experience in a fast-paced environment with competing priorities.
• Experience using MS Office Suite
• Familiarity with hearing tools and software is strongly preferred
• Access to a vehicle and a valid driver’s license is required
• Willingness to participate in local travel for events and community engagements is required
• Comfortability in working with hearing aids and performing maintenance, PPE (personal protective equipment)
• Empathy and the ability to relate to diverse client groups is required
• Technical acumen and an interest in learning new tools, devices, and software
• A passion for engaging with clients and training them on proper use and adoption of hearing devices

What we offer:

• Competitive compensation package including an attractive hourly wage ($27.00 - $29.50 / hour based on experience) + a bonus program
• Benefits commencing on day one of hire
• RRSP matching
• Generous time off policies
• Annual education expense account + learning and development opportunities
• Expense program for ease of travel and work-related expenses

HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process.

Job Description

Job Description

Competition Number

2025-822-025

Job Type

Casual Opportunities

This posting is not for a vacancy. This posting may be used to fill casual opportunities or other permanent vacancies, including part-time and/or full-time positions.

Those considered successful candidates may also be placed on an eligibility list for future consideration

Hours

May consist of days, evenings, and weekends

Subject to change as per operational requirements

Classification

CIC3

Department

3E

Salary

$30.1598 to $30.8549 per hour

Per CUPE LOCAL 822 Collective Agreement

Closing Date

Ongoing

Description

The Clinical Information Clerk is the initial contact for the in-patient unit and ensures the clear concise communication and facilitates the flow of information with other facilities, the health care team, visitors, family members and patients. As part of the multidisciplinary team the Clinical Information Clerk provides supportive services to patients, nursing staff and physicians and works in cooperation with other departments within the hospital as well as other nursing units.

The Clinical Information Clerk is expected to perform a wide variety of clerical duties including maintaining patient charts; facilitating the admission/discharge/transfer process; maintain confidentiality of information; transcribing physician orders; answering the telephone and taking accurate messages; communicating face to face with the health care team, visitors, family members and patients.

If this opportunity sounds like a great fit for you and you meet most of the essential qualifications we are looking for, we encourage you to apply and provide us more details about why you think you would be a great fit. LWDH is dedicated to ongoing professional development and continuing education opportunities to enhance skillsets and working experience .

Why Work with LWDH? In this position, there are many benefits to joining our team:

• Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes portability, inflation protections, survivor benefits, buyback options, and early retirement
• Pay in lieu of vacation and benefits provided
• A third party partnered, self-directed and initiated benefits package through Health Care Providers (HCP) Group Insurance is provided that includes customizable health and dental plans, life insurance, long-term disability benefits (LTD), and accidental death, disease and dismemberment (ADD&D) based on package eligibility
• Access to staff physiotherapy, onsite gym, Employee LifeWorks Program, staff wellness initiatives, and much more!

Qualifications

Education

• Secondary School Graduation Diploma
• Medical Terminology Course required
• Medical Office Administration Diploma or relevant post-secondary program required or equivalent work experience

Experience

• Recent and related experienced preferred

Knowledge & Skills

• Demonstrated knowledge of and proficiency with Medical Terminology
• Knowledge of pharmacology an asset
• Proficiency and familiarity with the use of a computer and Microsoft Office applications
• Proficiency and familiarity with computerized patient information systems
• Experience with transcribing physician orders
• Evidence of strong organizational skills with the ability to organize, multitask, cope with frequent interruptions, meet deadlines and work with minimal supervision
• Excellent interpersonal skills with demonstrated ability to communicate effectively, courteously, and tactfully with patients, families, and the health care team
• Proven typing skills of 30 words per minute (tested)
• Reliable attendance record

Please apply through the online application process via

We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. First consideration will be given to current internal employees of LWDH.

Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.

Please prepare your application in accordance with the qualifications posted in the job advertisement. Applications will be screened based on the posted qualifications.

LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.

We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.

LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application.

For more information or to request an accommodation please contact the Human Resources Department at ext. 2393

Competition Number 

2025-822-025

Job Type

Casual Opportunities

This posting is not for a vacancy. This posting may be used to fill casual opportunities or other permanent vacancies, including part-time and/or full-time positions.

Those considered successful candidates may also be placed on an eligibility list for future consideration

Hours

May consist of days, evenings, and weekends

Subject to change as per operational requirements

Classification

CIC3

Department

3E

Salary

$30.1598 to $30.8549 per hour

Per CUPE LOCAL 822 Collective Agreement

Closing Date

Ongoing

Description

The Clinical Information Clerk is the initial contact for the in-patient unit and ensures the clear concise communication and facilitates the flow of information with other facilities, the health care team, visitors, family members and patients. As part of the multidisciplinary team the Clinical Information Clerk provides supportive services to patients, nursing staff and physicians and works in cooperation with other departments within the hospital as well as other nursing units.

The Clinical Information Clerk is expected to perform a wide variety of clerical duties including maintaining patient charts; facilitating the admission/discharge/transfer process; maintain confidentiality of information; transcribing physician orders; answering the telephone and taking accurate messages; communicating face to face with the health care team, visitors, family members and patients.

If this opportunity sounds like a great fit for you and you meet most of the essential qualifications we are looking for, we encourage you to apply and provide us more details about why you think you would be a great fit. LWDH is dedicated to ongoing professional development and continuing education opportunities to enhance skillsets and working experience.

Why Work with LWDH? In this position, there are many benefits to joining our team:

• Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes portability, inflation protections, survivor benefits, buyback options, and early retirement
li>Pay in lieu of vacation and benefits provided
• A third party partnered, self-directed and initiated benefits package through Health Care Providers (HCP) Group Insurance is provided that includes customizable health and dental plans, life insurance, long-term disability benefits (LTD), and accidental death, disease and dismemberment (ADD&D) based on package eligibility
• Access to staff physiotherapy, onsite gym, Employee LifeWorks Program, staff wellness initiatives, and much more!

Qualifications

Education

• Secondary School Graduation Diploma
• Medical Terminology Course required
• Medical Office Administration Diploma or relevant post-secondary program required or equivalent work experience

Experience

• Recent and related experienced preferred

Knowledge & Skills

• Demonstrated knowledge of and proficiency with Medical Terminology
• Knowledge of pharmacology an asset
• Proficiency and familiarity with the use of a computer and Microsoft Office applications
• Proficiency and familiarity with computerized patient information systems
• Experience with transcribing physician orders
• Evidence of strong organizational skills with the ability to organize, multitask, cope with frequent interruptions, meet deadlines and work with minimal supervision
• Excellent interpersonal skills with demonstrated ability to communicate effectively, courteously, and tactfully with patients, families, and the health care team
• Proven typing skills of 30 words per minute (tested)
• Reliable attendance record

Please apply through the online application process via

We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. First consideration will be given to current internal employees of LWDH.

Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.

Please prepare your application in accordance with the qualifications posted in the job advertisement. Applications will be screened based on the posted qualifications.

LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.

We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.

LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application.

For more information or to request an accommodation please contact the Human Resources Department at ext. 2393

Competition Number 

2024-822-005

Job Type

Casual Opportunities

This posting may be used to fill other permanent vacancies, including part-time and/or full-time positions

Those considered successful candidates may also be placed on an eligibility list for future consideration

Hours

May consist of days, evenings, and weekends

Subject to change as per operational requirements

Classification

CIC3

Department

3E

Salary

$29.2814 to $29.9562 per hour

Per CUPE LOCAL 822 Collective Agreement

Closing Date

Ongoing

Description

The Clinical Information Clerk is the initial contact for the in-patient unit and ensures the clear concise communication and facilitates the flow of information with other facilities, the health care team, visitors, family members and patients. As part of the multidisciplinary team the Clinical Information Clerk provides supportive services to patients, nursing staff and physicians and works in cooperation with other departments within the hospital as well as other nursing units.

The Clinical Information Clerk is expected to perform a wide variety of clerical duties including maintaining patient charts; facilitating the admission/discharge/transfer process; maintain confidentiality of information; transcribing physician orders; answering the telephone and taking accurate messages; communicating face to face with the health care team, visitors, family members and patients.

If this opportunity sounds like a great fit for you and you meet most of the essential qualifications we are looking for, we encourage you to apply and provide us more details about why you think you would be a great fit. We cannot make any promises, but we will consider your qualifications and the potential you bring. LWDH is dedicated to ongoing professional development and continuing education opportunities to enhance skillsets and working experience.

Why Work with LWDH? In this position, there are many benefits to joining our team:

• Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes portability, inflation protections, survivor benefits, buyback options, and early retirement
li>Pay in lieu of vacation and benefits provided
• A third party partnered, self-directed and initiated benefits package through Health Care Providers (HCP) Group Insurance is provided that includes customizable health and dental plans, life insurance, long-term disability benefits (LTD), and accidental death, disease and dismemberment (ADD&D) based on package eligibility
• Access to staff physiotherapy, onsite gym, Employee LifeWorks Program, staff wellness initiatives, and much more!

Qualifications

Education

• Secondary School Graduation Diploma
• Medical Terminology Course required
• Medical Office Administration Diploma or relevant post-secondary program required or equivalent work experience

Experience

• Recent and related experienced preferred

Knowledge & Skills

• Demonstrated knowledge of and proficiency with Medical Terminology
• Knowledge of pharmacology an asset
• Proficiency and familiarity with the use of a computer and Microsoft Office applications
• Proficiency and familiarity with computerized patient information systems
• Experience with transcribing physician orders
• Evidence of strong organizational skills with the ability to organize, multitask, cope with frequent interruptions, meet deadlines and work with minimal supervision
• Excellent interpersonal skills with demonstrated ability to communicate effectively, courteously, and tactfully with patients, families, and the health care team
• Proven typing skills of 30 words per minute (tested)
• Reliable attendance record

Please apply through the online application process via

We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. First consideration will be given to current internal employees of LWDH.

Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.

Please prepare your application in accordance with the qualifications posted in the job advertisement. Applications will be screened based on the posted qualifications.

LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.

We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.

LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application.

For more information or to request an accommodation please contact the Human Resources Department at ext. 2393

Job Description

Job Description

Clearpoint Health Network is Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, provincial and regional health organizations and workers’ compensation boards. Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems. All Clearpoint employees are expected to operate using the values of the company (Respect, Quality, Compassion, and Innovation) in all aspects of their daily activities.

Reporting to the President, and partnered with the Regional Operation Directors, the National Lead, Clinical Support, is responsible for the implementation of high-quality patient care, regulatory compliance, operational efficiency, and overall business performance. This role is a key support resource to drive clinical excellence and operational efficiency to achieve organizational goals in conjunction with senior leadership.

Specific Expectations:

Operational Leadership:

• Ensure seamless patient care and workflow efficiency in the daily clinical operations of the Ambulatory Surgical Centres.
• Implement policies, procedures, and best practices to enhance quality outcomes and operational effectiveness that are embraced by the front line.
• Identify process breakdown trends causing potential patient events (e.g., equipment, wrong side, case preparedness, scheduling lack of information) and mitigate risk with process improvement.
• Collaborate with Regional Directors on facility operations, supply chain, scheduling, optimizing labour management efficiency and patient throughput and OR optimization.
• Collaborate with Regional Directors and centre clinical leadership supply and preference card use performance and equipment/implant failures to maximize operational efficiencies and quality care.
• Instill a “go see for yourself” clinical management culture to verify and improve processes.
• Monitor and improve key performance indicators (KPIs) such as case volume, turnover time, RL6, safety reporting/improvements and patient satisfaction.
• Mentor clinical leadership team in conjunction with Regional Directors on proactive management and continuous improvement.

Financial & Business Management:

• Assist in the development and achievement of budgets, ensuring financial sustainability and profitability.
• Collaborate with the Regional Director, CFO/finance team to optimize billing
• Collaborate with the Regional Director to ensure cost efficiencies while meeting quality standards.

Regulatory Compliance & Quality Assurance:

• Ensure compliance with provincial and accreditation standards.
• Oversee risk management, infection control, and patient safety programs.
• Collaborate with the Quality Team to improve staff clinical metrics and outcomes.
• Instill a continuous improvement approach to care with the front-line staff.
• Maintain culture of quality and safety.

Physician & Staff Engagement:

• Collaborate with the Regional Directors, Chief Medical Officer and centre Medical Directors to address clinical quality and patient care initiatives.
• Support hiring, training, and performance management of clinical staff.
• Collaborate with Regional Directors to ensure clinical education, competency and training.
• Establish a process to allow for cross provincial clinical assistance and process support
• Foster a positive workplace culture that enhances employee engagement and retention.

Strategic Growth & Business Development:

• Support innovation to improve patient experience and operational efficiency.

Skills & Competencies:

• 10+ years of ASC clinical leadership
• Registered Nurse and business training/education, preferred
• Proven track record of ASC clinical operations and healthcare regulations.
• Strong understanding of ASC clinical best processes and quality care delivery
• Proven leadership in leading teams, finance, and collaboration with Regional operations and business development initiatives.
• Excellent communication, problem-solving, and decision-making abilities.
• Experience with ASC software systems (EHR, scheduling, billing platforms).
• Strong understanding of accounting, education and quality systems and processes.
• Ability to travel 25% throughout Canada at our ASC locations

KPIs and Measures of Success:

• All centres remain accredited by the appropriate regulatory body
• Enhance RL6 reporting to identify “good catches” and reduce major incidents
• Disciplined implementation of policies, procedures and best processes identified by the clinical team
• Development of a strong team of nurse leaders within the company and centres
• Increased efficiency in labour and supplies management
• Clinical development and training of new services, in conjunction with the Regional Director

Clearpoint Health Network will only contact those candidates being considered for an interview. We sincerely appreciate your interest in this opportunity and thank you for your application. By submitting your resume, you agree to Clearpoint Health Network sharing your information with representatives of the organization responsible for the hiring process. Clearpoint Health Network will keep your resume on file and protect your personal information in accordance with governing privacy legislation.

Accommodation is available upon request for candidates taking part in all aspects of the selection process.

For accommodation requests during the hiring process, please contact for further information.