138 Product Management jobs in Canada
Product Lifecycle Management Specialist
Posted today
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Job Title: Intermediate Life Cycle Management Specialist
Location: Gatineau, QC
Remote: No
Business Unit: Defence and Aerospace
Job Type: Full-time
Position Overview
Calian is currently looking for an Intermediate life cycle management specialist for a future project to support Department of National Defense’s Director Aerospace Equipment Program Management (Fighters and Trainers). Providing lifecycle management and Air worthiness support of Search And Rescue Equipment (SAR), including but not limited to:
- SAR personnel and Cargo parachutes
- SAR Survival kits; and
- SAR Rescue Equipment
We would require the candidate to have worked with SAR equipment in the past, either through the CAF or prior DND work.
Responsibilities:
- Manage obsolescence on current equipment by performing life cycle cost evaluation and options analysis as directed by the TA to optimize the efficiency of the equipment;
- Assist in the development and review of equipment requirements and specifications for SOWs;
- Assist with the development and implementation of test, verification and validation procedures in association with Engineering Test Establishment organizations;
- At the request of the TA, liaise and act as a point of contact for the users and field managers of the equipment, and other LCMS and materiel managers that manage shared or integrated equipment;
- Enter, verify and review materiel data in the Defence Resource Management Information System (DRMIS) and the Logistics Management Planning Tool (LMPT);
- Develop and maintain airworthiness, technical and other support documentation in the Records Data Information Management System (RDIMS).
- Assist the TA to ensure that all LCMS activities are carried out in compliance with CTAT regulations and procedures;
- Provide recommendations, maintain demilitarization codes and develop associated procedures as required;
- Review equipment entitlements, scales of issue and initiate requirements for change;
- Monitor and coordinate deliveries of materiel to equipment users in the field, (i.e., bases, wings, units, squadrons and schools);
- Ensure compliance with technical airworthiness guidelines and provide technical advice to assist the TA in conducting risk assessments in support of technical investigations;
- Participate in and respond to airworthiness and quality system audits as required by the TA;
- Provide technical advice in the development and implementation of quality systems and technical airworthiness processes when requested by the TA;
- Verify, review and confirm integrated logistics support arrangements to support the technical requirements of the equipment being managed;
- Perform life cycle costing and options analysis as directed by the TA to optimize the efficiency of the equipment;
- Provide recommendations to reduce or mitigate hazardous material and negative environmental impacts;
- Attend meetings at test establishments, DND and commercial facilities;
- Assist the TA in the development of corrective action plans resulting from airworthiness audits and/or flight safety investigations;
- Become familiar with the objectives of the Sustainment Business Case Analysis (SBCA), assisting the TA as required with inputs on SCBA processes; and
- LCMS must participate as advisory members to the following stakeholders:
- TAs;
- Procurement and Supply Managers;
- Requirements Officers;
- Major Crown Project Offices;
- Interrelated Weapons System or Equipment Project Managers;
- Collateral LCMSs and Departments;
- Life Cycle Quality Managers and National Defence Quality Assurance Representatives;
- End users and managers of the materiel; and National and international working groups
Qualifications
- Must have a High School diploma or higher level of education
- A valid provincial driver’s license (Class G or equivalent as a minimum)
- 2-5 years of experience performing life cycle management services in an Aviation Life Support Equipment/ Search and Rescue (SAR) environment.
- 3 years of experience working in the Search and Rescue environment or Equivalent, including direct support of SAR technicians through the packing of SAR Personnel and cargo chutes
Additional Requirements:
Must currently hold of be eligible for Secret (Level II) Security Clearance with the Government of Canada
Product Lifecycle Management Specialist
Posted today
Job Viewed
Job Description
Job Title: Intermediate Life Cycle Management Specialist
Location: Gatineau, QC
Remote: No
Business Unit: Defence and Aerospace
Job Type: Full-time
Position Overview
Calian is currently looking for an Intermediate life cycle management specialist for a future project to support Department of National Defense’s Director Aerospace Equipment Program Management (Fighters and Trainers). Providing lifecycle management and Air worthiness support of Search And Rescue Equipment (SAR), including but not limited to:
- SAR personnel and Cargo parachutes
- SAR Survival kits; and
- SAR Rescue Equipment
We would require the candidate to have worked with SAR equipment in the past, either through the CAF or prior DND work.
Responsibilities:
- Manage obsolescence on current equipment by performing life cycle cost evaluation and options analysis as directed by the TA to optimize the efficiency of the equipment;
- Assist in the development and review of equipment requirements and specifications for SOWs;
- Assist with the development and implementation of test, verification and validation procedures in association with Engineering Test Establishment organizations;
- At the request of the TA, liaise and act as a point of contact for the users and field managers of the equipment, and other LCMS and materiel managers that manage shared or integrated equipment;
- Enter, verify and review materiel data in the Defence Resource Management Information System (DRMIS) and the Logistics Management Planning Tool (LMPT);
- Develop and maintain airworthiness, technical and other support documentation in the Records Data Information Management System (RDIMS).
- Assist the TA to ensure that all LCMS activities are carried out in compliance with CTAT regulations and procedures;
- Provide recommendations, maintain demilitarization codes and develop associated procedures as required;
- Review equipment entitlements, scales of issue and initiate requirements for change;
- Monitor and coordinate deliveries of materiel to equipment users in the field, (i.e., bases, wings, units, squadrons and schools);
- Ensure compliance with technical airworthiness guidelines and provide technical advice to assist the TA in conducting risk assessments in support of technical investigations;
- Participate in and respond to airworthiness and quality system audits as required by the TA;
- Provide technical advice in the development and implementation of quality systems and technical airworthiness processes when requested by the TA;
- Verify, review and confirm integrated logistics support arrangements to support the technical requirements of the equipment being managed;
- Perform life cycle costing and options analysis as directed by the TA to optimize the efficiency of the equipment;
- Provide recommendations to reduce or mitigate hazardous material and negative environmental impacts;
- Attend meetings at test establishments, DND and commercial facilities;
- Assist the TA in the development of corrective action plans resulting from airworthiness audits and/or flight safety investigations;
- Become familiar with the objectives of the Sustainment Business Case Analysis (SBCA), assisting the TA as required with inputs on SCBA processes; and
- LCMS must participate as advisory members to the following stakeholders:
- TAs;
- Procurement and Supply Managers;
- Requirements Officers;
- Major Crown Project Offices;
- Interrelated Weapons System or Equipment Project Managers;
- Collateral LCMSs and Departments;
- Life Cycle Quality Managers and National Defence Quality Assurance Representatives;
- End users and managers of the materiel; and National and international working groups
Qualifications
- Must have a High School diploma or higher level of education
- A valid provincial driver’s license (Class G or equivalent as a minimum)
- 2-5 years of experience performing life cycle management services in an Aviation Life Support Equipment/ Search and Rescue (SAR) environment.
- 3 years of experience working in the Search and Rescue environment or Equivalent, including direct support of SAR technicians through the packing of SAR Personnel and cargo chutes
Additional Requirements:
Must currently hold of be eligible for Secret (Level II) Security Clearance with the Government of Canada
Product Lifecycle Management Solution Integrator
Posted 1 day ago
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Job Description
**Why join us?**
At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
**Bombardier's Benefits Program**
With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
+ Insurance plans _(Dental, medical, life insurance, disability, and more)_
+ Competitive base salary
+ Retirement savings plan
+ Employee Assistance Program
+ Tele Health Program
**What are your contributions to the team?**
+ Act as a subject-matter expert on PLM projects, providing technical and strategic expertise
+ Provide operational support, particularly in arbitrating between Siemens, IBM, and TCS solutions
+ Understand the complete view of Bombardier's PLM infrastructure, including technologies like Siemens, Dassault Systèmes (DS), Citrix, and disaster recovery (DR)
+ Conduct technology watch on PLM infrastructures to stay current with the latest innovations, trends, and regulatory requirements
+ Maintain design data in the APM (Application Performance Management)
+ Lead the creation of functional designs to improve or develop IT standards (Building Blocks) and services
+ Collaborate on projects with other IT areas to produce project deliverables
+ Control, evaluate, and prioritize the demand for business information solutions in collaboration with key functions and business partners, applying an end-to-end vision
+ Support project kick-offs and executions including strategies, effort estimations according to the project management framework in coordination with project managers
+ Promote standardization, integration, and encourage innovation
+ Translate needs into functional and technical requirements, ensuring the comprehensiveness of system requirements in alignment with Bombardier's strategy, guaranteeing high-quality standards
+ Develop an end-to-end understanding of business processes, vision, and IT best practices
+ Supervise and support the development, validation, and evaluation of BIS solutions against requirements
**How to thrive in this role?**
+ You hold a bachelor's degree in computer science, engineering, or a closely related field, or 5 years of equivalent work experience
+ You have more than 10 years of professional IT experience in one of the IT functional areas, which may include previous experience in IT project management
+ You have advanced experience in PLM system administration, as well as a solid understanding of defense and civilian architectures, including concrete examples in controlled environments such as ITAR and Controlled Goods
+ You are proficient in managing Cloud and on-premise architectures
+ You have good knowledge of networks, systems, databases, integrations, storage, security, and cloud technologies
+ You are an expert in enterprise solutions or a senior experienced developer
+ You possess planning and organizational skills to prioritize, assign, and coordinate workload within multiple projects
+ You have good verbal and written communication skills in English and French
+ You have the ability to effectively express technical concepts, both verbally and in writing.
**Now that you can see yourself in this role, apply and join the Bombardier Team!**
Please note: You don't need _all_ the skills, knowledge, and experience listed to apply for this position. We're not looking for the perfect candidate, we're looking for great talent and passionate individuals.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.
**Job** Product Lifecycle Management Solution Integrator
**Primary Location** Administrative Centre (CA)
**Organization** Aerospace Canada
**Shift**
**Employee Status** Regular
**Requisition** 7482 Product Lifecycle Management Solution Integrator
Director, Product Management
Posted 1 day ago
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Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Product Management
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity ("Clarity") changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend.
The Director Product Management will lead the Merchant narrative for Subscriptions:
- Develop a strategic roadmap leveraging market and customer research for Subscription Management with a focus on Merchants
- Identify opportunities to improve value proposition of merchants by bringing a merchant focused lens to the product development process
- Oversee product evolution, establish go-to-market strategy, pricing & optimize products and resources for Subscription Management
Responsibilities
- Support customer facing teams in socializing the merchant value prop for Subscriptions
- Lead workshops and conversations at the c-suite level to drive awareness and adoption of the product
- Understand Mastercard's business model and take key financial or commercial factors while enhancing merchant strategy
- Leverage the Studio framework to manage the delivery of ongoing innovation and enhancements
- Deploy test & learn experimentation to ensure that the end user and customer experience is continuously optimized
- Incorporate and understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)
- Participate in cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Product objectives
- Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences
- Lead by example with hands-on approaches to demonstrating product management excellence, sharing best practices, and demonstrating our Mastercard Way Values.
Experiences
- Have knowledge and experience with the subscription / payments industry or with merchants
- Extensive experience working on product launches in multiple markets
- Experience independently building product strategies and driving alignment with senior executives
- Understands and can explain the business context and the associated customer use cases
- Verbal and written communication is clear and concise
- Improve team processes that accelerate product development, delivery, drive innovation, lower costs, and improve quality
- Demonstrate an understanding of team performance and leadership bar and effectively apply it to hiring decisions
- Demonstrate experience as people manager with the ability to attract, recruit, and develop technical talent
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Director, Product Management
Posted 1 day ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Product Management
Overview
Mastercard provides a range of technology solutions and services to drive consumer engagement. As part of the Global Cardholder Services team, the Director, Commercialization will work across sales engagement, go-to-market strategy and marketing communications. This important role will be accountable for impactful revenue targets and driving awareness of Cardholder Services internally and externally.
The successful candidate will partner with key stakeholders across global and regional Cardholder Services teams, Sales/Account Management, Finance and B2B Marketing to gather, aggregate and disseminate relevant information. The ideal candidate is organized, a powerful communicator, flexible, and a strong people leader.
Roles and Responsibilities
- Sales Engagement:
o Design Global collateral plan and training program for key stakeholders (sales, account management etc.).
o Manage agency relationships and strategy for collateral and research.
o Collaborate with Regions for on-going tracking of sales pipeline to ensure tracking meeting of revenue targets.
o Create case studies and conduct research to support Cardholder Services narrative through numbers.
- Go-to-Market Strategy:
o Partner with segment or product teams to create strategies for new go-to-market approaches (debit, SME, etc.)
o Create strategies for channel expansion beyond Loyalty Sales; oversee launch of Benefit Pass in LAC and NAM and expansion to additional regions
o Parter with new benefits team on launch of new benefits
- Marketing / Communications:
o Create and identify distribution channels for issuer marketing to promote benefits usage
o Partner with Regions and external agency to manage Global Services Google Ad budget and strategy
o Align with PR / Comms on speaking or event opportunities for Cardholder Services externally and internally
Qualifications
- Outstanding communication skills, ability to present ideas succinctly in a compelling manner and tailor messages to different audiences
- Proven leader with ability to grow and develop team members
- Customer-first approach with curiosity about industry trends and ability to tailor CHS positioning to meet customer needs
- Skilled in influencing and motivating collaboration, with a vision for unifying sales and regional stakeholders around strategic goals.
- Collaborative team mate who embodies the "Mastercard Way" and builds alignment across diverse teams.
- Agile mindset, ability to understand new ideas and concepts quickly and demonstrated critical thinking abilities
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Product Management Director
Posted today
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Job Description
Job Description
Who are we?
Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Summary
The Support Experience Product Manager (EPM) is responsible for defining and delivering a portal-first support experience for customers through the Unified Customer Portal. This includes self-service support capabilities, case management, and escalations to human-assisted support channels. The Support EPM Ensures seamless integration with internal support systems and drive outcomes around customer satisfaction, issue resolution efficiency, and cost-to-serve reduction.
Responsibilities
Define and maintain the Support Experience strategy and roadmap within the Unified Customer Portal, ensuring alignment with customer needs, service excellence goals, and business objectives
Map and optimize the end-to-end support journey, identifying key pain points, moments of truth, and opportunities for self-service resolution, case deflection, and improved time-to-resolution
Prioritize and drive initiatives that increase self-service adoption, empower customers, and reduce dependency on agent-assisted support
Define and prioritize capability requirements for the support experience, including ticket submission, case tracking, knowledge base access, live chat, and community forums
Lead the design and delivery of support capabilities within the Customer Portal, ensuring a seamless, intuitive, and scalable user experience
Partner closely with Global Customer Care and Experience (GCCX), CRM/ITSM platform owners, and Knowledge Management teams to enable robust backend integrations and efficient data flows
Define and track key success metrics (e.g., case deflection rate, value enhancement, CSAT) to measure and improve the support experience
Leverage customer insights and data to inform continuous improvements to support capabilities and customer journeys
Ensure support interactions comply with customer data protection standards, security policies and regulatory requirements
Qualifications
8-10+ years in product management, customer support operations, or a related field, with direct experience in support experience design or DRM/ITSM platforms (e.g., Salesforce Service Cloud, ServiceNow)
Strong understanding of support systems architecture, self-service technologies, and integration between front-end portals and back-end support platforms
Demonstrated ability to design experiences that balance customer satisfaction with operational efficiency
Proficient in defining KPIs, interpreting support metrics (e.g., CSAT, first contact resolution, deflection rates), and using data to drive improvements
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
DIRECTOR, PRODUCT MANAGEMENT
Posted today
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Job Description
Job Description
Salary:
Pocketpills is Canadas leading online pharmacy and health platform, proudly delivering over 2 million prescriptions to members homes. Were transforming the healthcare experience by combining compassionate, personalized care with technology built to serve real people. Our in-house innovations power a seamless, member-first experienceand have helped us grow sustainably and profitably while staying true to our mission. Every day, our expert physicians, pharmacists, care team, and technologists collaborate with trusted partners to make high-quality care more personal and more impactful.
If you're passionate about improving lives and shaping the future of healthcare in Canada, wed love to meet you.
Position Overview:
We are seeking a strategic and member-focused Director of Product Management to lead the evolution of Pocketpills product portfolio. In this role, youll work with the leadership to define and drive the product vision and roadmap, ensuring alignment with business goals and member needs. You will collaborate cross-functionally with engineering, design, health care experts, operations, and marketing to deliver scalable and user-centric solutions. This role requires strong leadership, a passion for innovation, and a track record of delivering high-impact consumer products. You will also mentor a team of product managers and foster a culture of experimentation and continuous improvement.
Key Responsibilities:
Product Strategy & Growth
- Develop and drive a clear, pragmatic product strategy aligned with company goals in a fast-moving technology startup.
- Prioritize high-impact initiatives that balance short-term wins with long-term scalability and growth.
- Adapt quickly to market feedback and evolving business needs with flexible planning.
Own Product Vision and Strategy
- Define and communicate product vision aligned with company objectives.
- Lead quarterly and long-term product planning efforts to prioritize impactful business problems.
- Align product strategy with company goals / OKRs, customer needs, and market opportunities.
Drive Product Lifecycle Execution
- Oversee all stages of the product lifecycle from discovery to delivery and iteration.
- Ensure timely development of insights, prototypes, MVPs, and full-scale solutions.
- Promote data-driven decision-making and value realization at each stage.
Collaborate Cross-Functionally
- Partner closely with engineering, design, health care experts, marketing, and operations teams.
- Ensure alignment between go-to-market strategies and product development efforts.
Conduct Market & Competitive Analysis
- Set standards for deep market research and ongoing competitive analysis.
- Translate insights into strategic direction and actionable product plans.
- Identify emerging trends, opportunities, and threats in the marketplace.
Member-Centric Innovation
- Ensure customer feedback and user needs are embedded in product decisions.
- Advocate for a guest-first approach across all teams and initiatives.
- Introduce new tools and methods to inspire creativity, innovation, and experimentation.
Establish and Manage OKRs
- Define clear Goals / Objectives and Key Results (OKRs) for product teams.
- Track progress, measure impact, and drive continuous improvement through data.
- Hold teams accountable for outcomes and learnings, not just delivery.
People Leadership
- Lead, mentor, and grow a high-performing team of Product Managers.
- Build strong communication and alignment practices across remote, cross-functional teams.
- Manage product teams across multiple time zones and geographies.
Qualifications & Experience:
- 10+ years of product management experience, with at least 2 years in a leadership role managing and mentoring product teams.
- Proven success leading member-facing products, preferably in technology startups, SMEs, or medium-sized companies.
- The ideal candidate has a proven track record of building and scaling consumer-facing technology products in startup or high-growth environments.
- Demonstrated ability to define and execute product strategy in fast-paced, resource-constrained environments.
- Strong data literacy with experience using qualitative and quantitative insights to drive product decisions and business forecasts.
- Expertise in agile methodologies and lean product development practices.
- Excellent cross-functional collaboration skills; able to work closely with engineering, design, marketing,health care experts, and operations teams.
- Exceptional communication and stakeholder management abilities, comfortable presenting to executive leadership and partners.
- Customer-centric mindset with a passion for delivering outstanding user experiences.
- Experience with market research and competitive analysis to inform product direction.
Benefits:
Join our team and enjoy a benefits package designed to support your health and well-being, including dental and vision care, as well as extended health care coverage. We provide disability insurance for added security and life insurance to protect your loved ones. To promote work-life balance, youll receive paid time off, including vacation days. Additionally, we offer a Group Retirement Savings Plan (GRSP). Experience a workplace that truly cares about you!
The annual compensation is based on a number of factors and may vary depending on job-related knowledge, skills, experience and alignment to the market .
Location: In Person, Surrey
" Pocketpills is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. "
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Director, Product Management- Partnerships
Posted 3 days ago
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Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Product Management- Partnerships Who is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
As we continue to grow our portfolio targeting Small and Medium Businesses (SMBs) and Government entities, we are seeking a driven Product Manager to support the execution of strategic cyber product initiatives, reporting directly to the Product Strategist.
Role Overview:
The Director, Product Manager will assist in the development and delivery of cybersecurity products tailored to SMB and government markets. You will help manage the product lifecycle, support go-to-market execution and collaborate with internal and external stakeholders-including channel and alliance partners-to support revenue and adoption goals.
Key Responsibilities:
• Support the execution of product strategy and roadmaps for SMB and government cybersecurity offerings.
• Conduct market research to identify trends, customer needs, and competitor insights across target segments.
• Gather and analyze feedback from users, partners, and internal stakeholders to inform product development.
• Assist in drafting and managing product requirements, user stories, and testing criteria.
• Collaborate with engineering, marketing, and customer success teams to ensure successful feature delivery and adoption.
• Track product KPIs and prepare performance reports to inform iterative improvements.
• Contribute to go-to-market planning and execution, including training, documentation, and sales enablement.
• Support efforts with channel and alliance partners to drive adoption, maximize reach, and contribute to revenue targets.
• Maintain awareness of cybersecurity trends, compliance frameworks, and user pain points in both SMB and government sectors.
Qualifications:
• Bachelor's degree in Business, Computer Science, Cybersecurity, or related field.
• Experience in product management, business analysis, or a related role in tech or cybersecurity, preferably in the SMB or Government segments.
• Experience working with or supporting channel and alliance partners in achieving business outcomes.
• Strong interest or foundational knowledge in cybersecurity technologies and services.
• Excellent communication, collaboration, and organizational skills.
• Ability to manage multiple tasks and priorities in a fast-paced, cross-functional environment.
• Familiarity with product management tools such as Jira, Confluence, or similar platforms.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.