98 Product Management jobs in Canada

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Product Management
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity ("Clarity") changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend.
The Director Product Management will lead the Merchant narrative for Subscriptions:
- Develop a strategic roadmap leveraging market and customer research for Subscription Management with a focus on Merchants
- Identify opportunities to improve value proposition of merchants by bringing a merchant focused lens to the product development process
- Oversee product evolution, establish go-to-market strategy, pricing & optimize products and resources for Subscription Management
Responsibilities
- Support customer facing teams in socializing the merchant value prop for Subscriptions
- Lead workshops and conversations at the c-suite level to drive awareness and adoption of the product
- Understand Mastercard's business model and take key financial or commercial factors while enhancing merchant strategy
- Leverage the Studio framework to manage the delivery of ongoing innovation and enhancements
- Deploy test & learn experimentation to ensure that the end user and customer experience is continuously optimized
- Incorporate and understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)
- Participate in cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Product objectives
- Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences
- Lead by example with hands-on approaches to demonstrating product management excellence, sharing best practices, and demonstrating our Mastercard Way Values.
Experiences
- Have knowledge and experience with the subscription / payments industry or with merchants
- Extensive experience working on product launches in multiple markets
- Experience independently building product strategies and driving alignment with senior executives
- Understands and can explain the business context and the associated customer use cases
- Verbal and written communication is clear and concise
- Improve team processes that accelerate product development, delivery, drive innovation, lower costs, and improve quality
- Demonstrate an understanding of team performance and leadership bar and effectively apply it to hiring decisions
- Demonstrate experience as people manager with the ability to attract, recruit, and develop technical talent
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Product Management
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
Overview
Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend. The Director, Product Management will help define and lead the business strategy and implementation for the product portfolio. This includes comprehensive competitive analysis, pricing evaluation, and a deep understanding of market readiness considerations. In this role, you will work closely with product, customer delivery, marketing, and sales leadership worldwide to define requirements, KPIs and success criteria, and help guide business architecture and go-to-market execution. This position reports to the Vice President of Product.
About the Role:
- Lead the rapid evolution of business and competitive strategy, and ensure that our rich value proposition is fully delivered
- Take a data-driven approach to competitive analysis, pricing evaluation, and regional market needs, identifying areas of opportunity and contributing to the product roadmap, while prioritizing work to deliver against key areas of focus
- Leverage data & dashboards to quickly identify business performance challenges, making recommendations on proposed action plans
- Define measures, KPIs, and success criteria to ensure appropriate monitoring and progress for business health
- Establish and maintain strong two-way communication with our go-to-market teams, partners, and customers
- Monitor and assess risk of both existing and emerging competitive solutions, seeking to differentiate core capabilities, features, and functions to ensure consistent competitive advantage in the marketplace
- Develop clear, convincing, and data-driven business cases for significant new growth investments
- Incorporate an understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)
All About You:
- Prior experience with, and a deep understanding of, defining business strategy is required - prior experience in a business consulting or related role is a bonus
- Experience in the Payments, Card Fraud, Ecommerce, or Financial Services space is desired - strong understanding of 1-to-many Payment Partnership landscape is a bonus
- Experience with the development of long-range and strategic plans, as well as the identification of organizational strengths, weaknesses, and business opportunities
- Ability to hit the ground running, adapt quickly and take an action-oriented, roll-up-your-sleeves approach to execution that focuses on measurable results
- Strategic, analytical, and systematic thinker who consistently drives continuous improvement
- Experience with Data Analysis tools and techniques, and in analysis of operational data to support business decisions
- Applying expertise of principles, theories, and concepts, plus broad knowledge of business/function and development life cycle
- Broad technical knowledge
- Strong verbal and written communication skills
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Product Management
The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.
Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity ("Clarity") changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend.
The Manager, Product Management, Product will be responsible for leading initiatives for our hero product, Subscription Controls, in the Clarity portfolio, performing market discovery, driving product improvements, commercialization, and monitoring the success of the product business, all in collaboration with engineering, marketing, and sales organizations. In this role, you will work closely with our customers to define and drive requirements, as well as guide business architecture and go-to-market execution, and be a primary advocate for your product. This position reports to the Director of Product.
This role:
- Lead the rapid evolution of your products and ensure that our rich value proposition is fully delivered
- Take a data-driven approach to product enhancements, identifying opportunity areas and contributing to the product roadmap, prioritizing work to deliver against key areas of focus
- Understand the Software Development Lifecycle and surface any barriers or obstacles to deliver capabilities on time and budget
- Leverage data & dashboards to quickly identify Product performance challenges, making recommendations on proposed action plans
- Be the market face for your products with internal global sales teams, and with Ethoca's merchant and card-issuing customers
- Establish and maintain strong two-way communications with our go-to-market teams, customers and partners
- Support the evaluation, piloting and launch of new capabilities for your products;
- Monitor and assess risk of both existing and emerging competitive solutions, seeking to differentiate core capabilities, features and functions to ensure consistent competitive advantage in the marketplace
- Develop clear, convincing and data-driven business cases for significant new growth investments
- Incorporate an understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)
All About You:
- Experience in the Payments, Card Fraud, Ecommerce, Financial Services is desired, Experience in Technology product management is a requirement
- Ability to hit the ground running, adapt quickly and take an action-oriented, roll-up-your-sleeves approach to execution that focuses on measurable results
- Strategic, analytical, and systematic thinker who consistently drives continuous improvement
- Experience contributing data-driven product ideas that were accepted for development and/or enhancement by senior leaders - optimally, experience leading a v1 product from ideation to launch
- Experience building and launching products for globally
- Committed to product management discipline and best practices; process-oriented, with a high attention to detail and quality on both internal team work and external products delivered to the market
- Hands-on, resourceful, and nimble with a track record turning strategy into execution and measurable outcomes
- Verbal and written communication is clear and concise
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Product Management
The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.
Overview:
The Product Management, Data Collection Program team is looking for a product leader to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Role:
- Act as Product Manager to develop, manage, and execute the long-term and short-term product enhancement roadmap to unlock incremental value for Mastercard Services through direct and indirect downstream product revenue.
- Evolve the various products under the Data Collection Programs to advance how businesses all over the world derive the most value from new and existing data assets.
- Set direction for all products under the Data Collection Program with coordination, not isolation-considering how our data, technology, and products all work together to serve customer needs.
- Set prioritization based on Product roadmap and collaborate with all stakeholders to ensure the right outcomes are achieved.
- Act as an influential connector to ensure commercial and technological success of the products under our Data Collection Programs by working with cross-functional teams (e.g., Franchise, Technology teams, Data Strategy).
- Develop Product enhancements based on customer feedback, define roadmaps, build business cases, manage and influence key stakeholders, optimize programs and resources, own and manage related revenue/P&L.
- Partner with Director, Product Management, Data Collection Programs to define and execute on a robust product vision and roadmap for Data Collection Programs to unlock incremental value for Mastercard Services and our network participants (e.g. issuers, acquirers, merchants).
- Own and drive working backwards from the product vision, defining short- and long-term goals, and ensuring appropriate documentation to help inform the direction of success of the program.
- Drive product enhancement strategy with a technology strategy that supports rapid development of scaled enterprise software products.
- Drive tangible data-driven business outcomes, delivering against revenue objectives and closing data quality and coverage gaps.
- Define and organize the work across a complex matrixed environment, outlining key objectives and roles/responsibilities, defining business requirements, setting priorities, defining success KPIs and milestones, driving progress against timelines, and holding relevant teams accountable.
- Develop strong working relationships with a diverse group of internal stakeholders, navigating across cultures and geographies to gain support for program enhancements and to increase value of the programs.
- Identify issues, risks, and dependencies and develop mitigation plans.
- Create compelling communications for Senior and Executive Management to define the Data Collection Program roadmap and to showcase the value of the Data Collection Programs and ensure ongoing support for program enhancements and associated investments.
All About You:
- Domain knowledge of data-driven products is a must. Comfort interpreting data and using data to drive meaningful outcomes, particularly merchant data, is required.
- Proven ability to manage and successfully deliver projects in a matrix environment with multiple and competing priorities, structure and manage work streams, and set clear expectations and deadlines.
- Demonstrated ability to operate with independence and autonomy and with a strong attention to detail and quality.
- Excellent influencing, interpersonal, and communication skills, with demonstrated ability to communicate to executives, peers, and staff with impact, eloquence, and authenticity.
- Analytical and strong problem-solving skills, using a fact-driven approach to program management, ability to interpret and synthesize data, pressure test and validate hypothesis, and challenge the status quo.
- Demonstrated experience building organizational relationships, partnering with and influencing executive leadership while commanding the respect of the individual product practitioners across the organization.
- Ability to understand the reasons behind architectural decisions and to use technical judgment to challenge and validate assumptions, enlisting engineering support to vet architecture as required.
- Proven track record in collaborating with multiple cross-functional teams; exceptional in facilitating challenging conversations and managing ambiguity.
- Experience in consulting, product management, product development, or project management preferred.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Job Description

Job Description

Salary:

About Us:

Were a healthcare platform for humans, designed for real life.Pocketpills is Canadas leading online pharmacy & medical care platform. Re-imagining healthcare to make it accessible, affordable andbuilt for people like you. Driven by our passion for innovation and customer-care, weve designed a suite of digital care experiences that empower our members to take control of their health wherever life takes them. From coast to coast, over 800,000 Canadians trust Pocketpills to deliver their medication & ensure a healthcare professional is always just an arms-reach away.

We founded Pocketpills as a solution to fix the broken system that made getting care harder than it needed to be. We dont believe long line ups at the doctors office, confusing refill protocols & one-size-fits-all advice, actually fit with what Canadians need, so weve changed the game. Powered by pharmacists, engineers, doctors, clinicians & service experts, our platform redefines the world of wellness, from personalized treatment that actually feels personal, to truly effortless refills, including free, friendly delivery. Because we do believe Canadians deserve a better way to manage their most important asset, their health.

Discover the healthcare platform that feels Delightfully Human. With Pocketpills, complete care is right in your pocket.

Position Overview:

We are seeking a strategic and member-focused Director of Product Management to lead the evolution of Pocketpills product portfolio. In this role, youll work with the leadership to define and drive the product vision and roadmap, ensuring alignment with business goals and member needs. You will collaborate cross-functionally with engineering, design, health care experts, operations, and marketing to deliver scalable and user-centric solutions. This role requires strong leadership, a passion for innovation, and a track record of delivering high-impact consumer products. You will also mentor a team of product managers and foster a culture of experimentation and continuous improvement.

Key Responsibilities:

Product Strategy & Growth

• Develop and drive a clear, pragmatic product strategy aligned with company goals in a fast-moving technology startup.
• Prioritize high-impact initiatives that balance short-term wins with long-term scalability and growth.
• Adapt quickly to market feedback and evolving business needs with flexible planning.
  

Own Product Vision and Strategy

• Define and communicate product vision aligned with company objectives.
• Lead quarterly and long-term product planning efforts to prioritize impactful business problems.
• Align product strategy with company goals / OKRs, customer needs, and market opportunities.

Drive Product Lifecycle Execution

• Oversee all stages of the product lifecycle from discovery to delivery and iteration.
• Ensure timely development of insights, prototypes, MVPs, and full-scale solutions.
• Promote data-driven decision-making and value realization at each stage.

Collaborate Cross-Functionally

• Partner closely with engineering, design, health care experts, marketing, and operations teams.
• Ensure alignment between go-to-market strategies and product development efforts.

Conduct Market & Competitive Analysis

• Set standards for deep market research and ongoing competitive analysis.
• Translate insights into strategic direction and actionable product plans.
• Identify emerging trends, opportunities, and threats in the marketplace.

Member-Centric Innovation

• Ensure customer feedback and user needs are embedded in product decisions.
• Advocate for a guest-first approach across all teams and initiatives.
• Introduce new tools and methods to inspire creativity, innovation, and experimentation.

Establish and Manage OKRs

• Define clear Goals / Objectives and Key Results (OKRs) for product teams.
• Track progress, measure impact, and drive continuous improvement through data.
• Hold teams accountable for outcomes and learnings, not just delivery.

People Leadership

• Lead, mentor, and grow a high-performing team of Product Managers.
• Build strong communication and alignment practices across remote, cross-functional teams.
• Manage product teams across multiple time zones and geographies.

Qualifications & Experience:

• 10+ years of product management experience, with at least 2 years in a leadership role managing and mentoring product teams.
• Proven success leading member-facing products, preferably in technology startups, SMEs, or medium-sized companies.
• The ideal candidate has a proven track record of building and scaling consumer-facing technology products in startup or high-growth environments.
• Demonstrated ability to define and execute product strategy in fast-paced, resource-constrained environments.
• Strong data literacy with experience using qualitative and quantitative insights to drive product decisions and business forecasts.
• Expertise in agile methodologies and lean product development practices.
• Excellent cross-functional collaboration skills; able to work closely with engineering, design, marketing,health care experts, and operations teams.
• Exceptional communication and stakeholder management abilities, comfortable presenting to executive leadership and partners.
• Customer-centric mindset with a passion for delivering outstanding user experiences.
• Experience with market research and competitive analysis to inform product direction.

Benefits:

Join our team and enjoy a benefits package designed to support your health and well-being, including dental and vision care, as well as extended health care coverage. We provide disability insurance for added security and life insurance to protect your loved ones. To promote work-life balance, youll receive paid time off, including vacation days. Additionally, we offer a Group Retirement Savings Plan (GRSP). Experience a workplace that truly cares about you!

The annual compensation is based on a number of factors and may vary depending on job-related knowledge, skills, experience and alignment to the market .

Location: In Person, Surrey

" Pocketpills is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. "

Job Description

Job Description

Job Title – Director of Product Management

Department – Strategic Initiatives

Reports to – EVP, Product Strategy

Position Overview

We are seeking a strategic, results-driven Director of Product Management to lead and scale the impact of our product management function. In this pivotal role, you will guide a high-performing team responsible for shaping product strategy, defining roadmaps, and managing execution across multiple product lines. You will collaborate closely with functional leaders across engineering, marketing, sales, operations, technical services, and supply chain teams to deliver innovative, market-relevant solutions to life.

As the head of the Product Management team for our fracturing systems, enhanced recovery, and well construction products across domestic, international and offshore markets, you will be accountable for defining product direction, championing investment in new product development initiatives, and ensuring that execution aligns with company goals. Your leadership will influence product adoption, performance, and profitability across the full product lifecycle.

Key responsibilities

Leadership & Team Development

• Lead, mentor, and develop the team, fostering a culture of accountability, collaboration, and continuous learning.
• Equip the team with the tools, frameworks, and support needed to succeed in a cross-functional, fast-paced environment.

Strategic Product Roadmap

• Set clear expectations for the development and maintenance of compelling product roadmaps that reflect customer needs, company capabilities, market trends, and emerging technologies.
• Ensure alignment of roadmaps with overall company strategy and commercial priorities.

Business Case & Investment Justification

• Oversee the evaluation and vetting of new product opportunities.
• Guide the team in building robust business cases grounded in market intelligence, customer insights, and financial analysis.
• Partner with executive leadership to prioritize projects and secure investment.

Execution & Go-to-Market Oversight

• Provide oversight from concept to launch, ensuring projects meet scope, budget, and timeline requirements.
• Collaborate with cross-functional teams to drive seamless product launches that meet business and customer expectations.

Process Development & Cross-Functional Alignment

• Establish and continuously improve systems and processes that support efficient product development and commercialization.
• Drive cross-functional collaboration, ensuring consistent communication and aligned execution with Engineering, Marketing, Sales, Operations, Manufacturing, Technical Services, and Supply Chain teams.

Performance Monitoring & Reporting

• Define and manage KPIs that track performance across the entire product lifecycle—from ideation through development, launch, growth, and retirement.
• Deliver clear, actionable updates to senior leadership on roadmap progress, milestones, risks, and outcomes.

Market and Competitive Intelligence

• Stay ahead of industry trends, emerging technologies, and the competitive landscape.
• Engagement with partners, industry peers, and customers across product lines and geographies
• Champion continuous improvement by integrating best practices and new ideas into product strategy and execution frameworks.

Qualifications & preferred skills

• 10+ years of experience managing cross-functional product development or commercialization projects in a relevant market.
• Bachelor’s degree in engineering, Science, Business or related field, or equivalent.
• Project Management Professional certification or equivalent.
• Experience with international and offshore technology development and execution.
• Demonstrated success building and leading high-performing teams.
• Ability to translate customer problems into technical requirements and business value.
• Proven ability to create and implement systems, processes, and KPIs to drive collaboration and accountability across diverse teams.
• Deep understanding of the product lifecycle and experience managing product performance across all phases.
• Excellent communication and presentation abilities; able to engage and influence technical and non-technical stakeholders.
• Solid understanding of P&L impact and financial drivers of product profitability and cash flow.
• Experience scaling businesses or leading growth-focused product initiatives.
• Skilled in negotiating and managing relationships with external partners and vendors.
• Willingness to travel (up to 25%) to regional offices, field locations and customer sites.

Additional Information

• Status: Overtime Exempt
• Target Discretionary Bonus : Eligible
• Employment Classification: Full-time, Regular
• Work schedule: 5 days on, 2 days off; Monday to Friday 8:00am – 5:00pm
• Travel: 15-20% North American travel required; some overseas travel may be required
• Special Equipment: Cellphone and Laptop
• Criminal background check required for all positions
• Safety sensitive positions will require additional pre-employment testing

Core Competencies

• Teamwork/Collaboration - Able to work cooperatively with other individuals
• Service Focus - Builds & maintains customer satisfaction and provides excellent service to internal & external customers
• Decision Making - Able to make decisions and solve problems of varied levels of complexity using logical, systematic, and sequential approach
• Ethics & Integrity - Trustworthiness and ethical behavior with consideration for impact & consequence when making decisions/taking action
• Problem Solving - Ability to approach a problem by using a logical, systematic, sequential approach
• Continuous Improvement - Ongoing improvement of products, services or processes through incremental & breakthrough improvements
• Accountability - Obligation or willingness to be answerable for an outcome

Leadership Competencies

• Coaching/Developing Others - Able & willing to delegate responsibility, work with others, & coach them to develop capabilities
• People Management - Able to continuously motivate & improve team performance, manage conflict, promote teamwork
• Strategic Thinking - Support, promote, and ensure alignment with organization’s vision & values
• Change Management - Able to manage, lead, & enable process of change and transition while helping others deal with their effects
• Results Execution - Able to focus personal efforts on achieving results consistent with the organization’s objectives
• Influence/Relationships - Ability to gain support for ideas, proposals, projects & solutions
• Business Acumen - Quickness in understanding and dealing with business situations in a manner that is likely to lead to good outcome

Why Join Us?

This is a rare opportunity to shape the future of a growing company with ambitious product goals. If you thrive in a collaborative, entrepreneurial environment and are passionate about building great products and teams, we encourage you to apply.

Job Description

Job Description

Job Title – Director of Product Management

Department – Strategic Initiatives

Reports to – EVP, Product Strategy

Position Overview

We are seeking a strategic, results-driven Director of Product Management to lead and scale the impact of our product management function. In this pivotal role, you will guide a high-performing team responsible for shaping product strategy, defining roadmaps, and managing execution across multiple product lines. You will collaborate closely with functional leaders across engineering, marketing, sales, operations, technical services, and supply chain teams to deliver innovative, market-relevant solutions to life.

As the head of the Product Management team for our fracturing systems, enhanced recovery, and well construction products across domestic, international and offshore markets, you will be accountable for defining product direction, championing investment in new product development initiatives, and ensuring that execution aligns with company goals. Your leadership will influence product adoption, performance, and profitability across the full product lifecycle.

Key responsibilities

Leadership & Team Development

• Lead, mentor, and develop the team, fostering a culture of accountability, collaboration, and continuous learning.
• Equip the team with the tools, frameworks, and support needed to succeed in a cross-functional, fast-paced environment.

Strategic Product Roadmap

• Set clear expectations for the development and maintenance of compelling product roadmaps that reflect customer needs, company capabilities, market trends, and emerging technologies.
• Ensure alignment of roadmaps with overall company strategy and commercial priorities.

Business Case & Investment Justification

• Oversee the evaluation and vetting of new product opportunities.
• Guide the team in building robust business cases grounded in market intelligence, customer insights, and financial analysis.
• Partner with executive leadership to prioritize projects and secure investment.

Execution & Go-to-Market Oversight

• Provide oversight from concept to launch, ensuring projects meet scope, budget, and timeline requirements.
• Collaborate with cross-functional teams to drive seamless product launches that meet business and customer expectations.

Process Development & Cross-Functional Alignment

• Establish and continuously improve systems and processes that support efficient product development and commercialization.
• Drive cross-functional collaboration, ensuring consistent communication and aligned execution with Engineering, Marketing, Sales, Operations, Manufacturing, Technical Services, and Supply Chain teams.

Performance Monitoring & Reporting

• Define and manage KPIs that track performance across the entire product lifecycle—from ideation through development, launch, growth, and retirement.
• Deliver clear, actionable updates to senior leadership on roadmap progress, milestones, risks, and outcomes.

Market and Competitive Intelligence

• Stay ahead of industry trends, emerging technologies, and the competitive landscape.
• Engagement with partners, industry peers, and customers across product lines and geographies
• Champion continuous improvement by integrating best practices and new ideas into product strategy and execution frameworks.

Qualifications & preferred skills

• 10+ years of experience managing cross-functional product development or commercialization projects in a relevant market.
• Bachelor’s degree in engineering, Science, Business or related field, or equivalent.
• Project Management Professional certification or equivalent.
• Experience with international and offshore technology development and execution.
• Demonstrated success building and leading high-performing teams.
• Ability to translate customer problems into technical requirements and business value.
• Proven ability to create and implement systems, processes, and KPIs to drive collaboration and accountability across diverse teams.
• Deep understanding of the product lifecycle and experience managing product performance across all phases.
• Excellent communication and presentation abilities; able to engage and influence technical and non-technical stakeholders.
• Solid understanding of P&L impact and financial drivers of product profitability and cash flow.
• Experience scaling businesses or leading growth-focused product initiatives.
• Skilled in negotiating and managing relationships with external partners and vendors.
• Willingness to travel (up to 25%) to regional offices, field locations and customer sites.

Additional Information

• Status: Overtime Exempt
• Target Discretionary Bonus : Eligible
• Employment Classification: Full-time, Regular
• Work schedule: 5 days on, 2 days off; Monday to Friday 8:00am – 5:00pm
• Travel: 15-20% North American travel required; some overseas travel may be required
• Special Equipment: Cellphone and Laptop
• Criminal background check required for all positions
• Safety sensitive positions will require additional pre-employment testing

Core Competencies

• Teamwork/Collaboration - Able to work cooperatively with other individuals
• Service Focus - Builds & maintains customer satisfaction and provides excellent service to internal & external customers
• Decision Making - Able to make decisions and solve problems of varied levels of complexity using logical, systematic, and sequential approach
• Ethics & Integrity - Trustworthiness and ethical behavior with consideration for impact & consequence when making decisions/taking action
• Problem Solving - Ability to approach a problem by using a logical, systematic, sequential approach
• Continuous Improvement - Ongoing improvement of products, services or processes through incremental & breakthrough improvements
• Accountability - Obligation or willingness to be answerable for an outcome

Leadership Competencies

• Coaching/Developing Others - Able & willing to delegate responsibility, work with others, & coach them to develop capabilities
• People Management - Able to continuously motivate & improve team performance, manage conflict, promote teamwork
• Strategic Thinking - Support, promote, and ensure alignment with organization’s vision & values
• Change Management - Able to manage, lead, & enable process of change and transition while helping others deal with their effects
• Results Execution - Able to focus personal efforts on achieving results consistent with the organization’s objectives
• Influence/Relationships - Ability to gain support for ideas, proposals, projects & solutions
• Business Acumen - Quickness in understanding and dealing with business situations in a manner that is likely to lead to good outcome

Why Join Us?

This is a rare opportunity to shape the future of a growing company with ambitious product goals. If you thrive in a collaborative, entrepreneurial environment and are passionate about building great products and teams, we encourage you to apply.

Job Description

Job Description

Job Title – Director of Product Management

Department – Strategic Initiatives

Reports to – EVP, Product Strategy

Position Overview

We are seeking a strategic, results-driven Director of Product Management to lead and scale the impact of our product management function. In this pivotal role, you will guide a high-performing team responsible for shaping product strategy, defining roadmaps, and managing execution across multiple product lines. You will collaborate closely with functional leaders across engineering, marketing, sales, operations, technical services, and supply chain teams to deliver innovative, market-relevant solutions to life.

As the head of the Product Management team for our fracturing systems, enhanced recovery, and well construction products across domestic, international and offshore markets, you will be accountable for defining product direction, championing investment in new product development initiatives, and ensuring that execution aligns with company goals. Your leadership will influence product adoption, performance, and profitability across the full product lifecycle.

Key responsibilities

Leadership & Team Development

• Lead, mentor, and develop the team, fostering a culture of accountability, collaboration, and continuous learning.
• Equip the team with the tools, frameworks, and support needed to succeed in a cross-functional, fast-paced environment.

Strategic Product Roadmap

• Set clear expectations for the development and maintenance of compelling product roadmaps that reflect customer needs, company capabilities, market trends, and emerging technologies.
• Ensure alignment of roadmaps with overall company strategy and commercial priorities.

Business Case & Investment Justification

• Oversee the evaluation and vetting of new product opportunities.
• Guide the team in building robust business cases grounded in market intelligence, customer insights, and financial analysis.
• Partner with executive leadership to prioritize projects and secure investment.

Execution & Go-to-Market Oversight

• Provide oversight from concept to launch, ensuring projects meet scope, budget, and timeline requirements.
• Collaborate with cross-functional teams to drive seamless product launches that meet business and customer expectations.

Process Development & Cross-Functional Alignment

• Establish and continuously improve systems and processes that support efficient product development and commercialization.
• Drive cross-functional collaboration, ensuring consistent communication and aligned execution with Engineering, Marketing, Sales, Operations, Manufacturing, Technical Services, and Supply Chain teams.

Performance Monitoring & Reporting

• Define and manage KPIs that track performance across the entire product lifecycle—from ideation through development, launch, growth, and retirement.
• Deliver clear, actionable updates to senior leadership on roadmap progress, milestones, risks, and outcomes.

Market and Competitive Intelligence

• Stay ahead of industry trends, emerging technologies, and the competitive landscape.
• Engagement with partners, industry peers, and customers across product lines and geographies
• Champion continuous improvement by integrating best practices and new ideas into product strategy and execution frameworks.

Qualifications & preferred skills

• 10+ years of experience managing cross-functional product development or commercialization projects in a relevant market.
• Bachelor’s degree in engineering, Science, Business or related field, or equivalent.
• Project Management Professional certification or equivalent.
• Experience with international and offshore technology development and execution.
• Demonstrated success building and leading high-performing teams.
• Ability to translate customer problems into technical requirements and business value.
• Proven ability to create and implement systems, processes, and KPIs to drive collaboration and accountability across diverse teams.
• Deep understanding of the product lifecycle and experience managing product performance across all phases.
• Excellent communication and presentation abilities; able to engage and influence technical and non-technical stakeholders.
• Solid understanding of P&L impact and financial drivers of product profitability and cash flow.
• Experience scaling businesses or leading growth-focused product initiatives.
• Skilled in negotiating and managing relationships with external partners and vendors.
• Willingness to travel (up to 25%) to regional offices, field locations and customer sites.

Additional Information

• Status: Overtime Exempt
• Target Discretionary Bonus : Eligible
• Employment Classification: Full-time, Regular
• Work schedule: 5 days on, 2 days off; Monday to Friday 8:00am – 5:00pm
• Travel: 15-20% North American travel required; some overseas travel may be required
• Special Equipment: Cellphone and Laptop
• Criminal background check required for all positions
• Safety sensitive positions will require additional pre-employment testing

Core Competencies

• Teamwork/Collaboration - Able to work cooperatively with other individuals
• Service Focus - Builds & maintains customer satisfaction and provides excellent service to internal & external customers
• Decision Making - Able to make decisions and solve problems of varied levels of complexity using logical, systematic, and sequential approach
• Ethics & Integrity - Trustworthiness and ethical behavior with consideration for impact & consequence when making decisions/taking action
• Problem Solving - Ability to approach a problem by using a logical, systematic, sequential approach
• Continuous Improvement - Ongoing improvement of products, services or processes through incremental & breakthrough improvements
• Accountability - Obligation or willingness to be answerable for an outcome

Leadership Competencies

• Coaching/Developing Others - Able & willing to delegate responsibility, work with others, & coach them to develop capabilities
• People Management - Able to continuously motivate & improve team performance, manage conflict, promote teamwork
• Strategic Thinking - Support, promote, and ensure alignment with organization’s vision & values
• Change Management - Able to manage, lead, & enable process of change and transition while helping others deal with their effects
• Results Execution - Able to focus personal efforts on achieving results consistent with the organization’s objectives
• Influence/Relationships - Ability to gain support for ideas, proposals, projects & solutions
• Business Acumen - Quickness in understanding and dealing with business situations in a manner that is likely to lead to good outcome

Why Join Us?

This is a rare opportunity to shape the future of a growing company with ambitious product goals. If you thrive in a collaborative, entrepreneurial environment and are passionate about building great products and teams, we encourage you to apply.

Job Description

Job Description

Company Description

At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.

Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering comprehensive solutions that secure human and machine identities for the world’s largest brands. Sectigo’s automated, cloud-native CLM platform issues and manages digital certificates across all certificate authorities (CAs) to simplify and improve security protocols within the enterprise. Sectigo is one of the largest, longest-standing, and most reputable CAs with more than 700,000 customers and two decades of delivering unparalleled digital trust.

“When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.”

How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - S upport, E xcellence, C ommunication, T eamwork, I ntegrity, G rowth and O penness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.

Job Description

We are looking for a seasoned Product Management leader to run our public and private certificate business. This leader must be capable of leading and partnering with cross-functional teams including Product Marketing, Sales, UX Design, Engineering, and Operations. This leader must have experience in Public Key Infrastructure (PKI) and the role of Certificate Authorities (CAs) . The Director, Product Management role is a highly visible role that works with senior leaders across the business to deliver impactful business results. We’re looking for people who love solving hard problems and creating truly innovated solutions.

This is a full-time position, working in a hybrid model, and reporting to our Ottawa office at least 3-4 days a week.

Here are the core functions, responsibilities, and expectations for this role: 

• Achieves revenue and market share targets defined in financial plans for the product line.  
• Build the product vision, strategy, and roadmap that aligns with the overall company strategy.   
• Manage a team of world-class product managers, providing guidance and direction to deliver the product vision and strategy. 
• Stays current with industry and market trends and the competitive landscape.  
• Serve as the product subject matter expert. Responsibilities include representing the solution in the marketplace, support of internal sales messaging/training and engaging in customer conversations as needed.  
• Analyze the market and engage with customers to identify opportunities to evolve the product offering and innovate in support of business growth and retention goals.  
• Define product pricing and positioning to maximize sales and revenue opportunities. 
• Define solution value propositions and collaborate with product marketing to deploy into the market with consideration of white papers, brochures, social media, web pages, online events and more.  
• Additional tasks associated with this position may be assigned in response to company initiatives and business needs.

Qualifications

Education:

• Bachelor’s degree in computer science or related field is strongly recommended.  Advanced degree (e.g. MBA) is preferred. 

Experience:

• 5+ years of experience in Public Key Infrastructure and Certificate Authority solutions is required. 
• 7+ years of experience in a management role is strongly preferred. 
• 5+ years of experience in product management of encryption and SaaS solutions is strongly preferred.

Ideal Candidate Profiles, Talents, and Desired Qualifications:

• Proven experience working and delivering global SaaS solutions to customers.   
• Excellent communication and presentation skills, with the ability to engage and inspire learners at all levels. 
• Experience working in a fast-paced, dynamic environment; ability to adapt to change and manage multiple priorities effectively. 
• Love solving hard problems and creating truly innovated products.  
• Demonstrated leadership and project management skills, with the ability to drive initiatives from concept to execution. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Global team. Global reach. Global impact.

At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.