What Restaurant Server Jobs are in Ottawa?

**Job Requirements**
With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It's our belief in possibility that drives us, but it's our people that make it happen. At NTT DATA, what you do matters.
**A Career at NTT DATA Means:**
+ Having ongoing opportunities to **GROW** your career- we offer barrier-free learning with multiple self-learning tools available.
+ Being part of a global organization where you can **BELONG** - in an inclusive working environment where you are free to be your best self. We're committed to building a people-focused environment where you can shine, no matter who you are.
+ Belonging to a team where you can make a **DIFFERENCE** - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
+ Being part of a global **PIONEER** - where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
**What else does NTT DATA Offer? We're glad you asked!**
+ Comprehensive benefits package (medical, vision, and dental)
+ Employee Assistance Program
+ RRSP program options
+ Short- and Long-Term Disability options
+ Rewards and Recognition programs
+ Internal career advancement opportunities
**Position Overview:**
The Inbound Customer Service Representative supports customers of a telecom provider by handling inquiries of account related questions for internet, Wi‑Fi, and home connectivity services. This role focuses on delivering clear, friendly, and accurate assistance, while maintaining professionalism and empathy.
**Position:** Inbound Customer Service Representative (English)
**Position Location:** Ottawa **-** 2175 Robertson Rd, Nepean, ON K2H 5Z2
**Hours of Work:** Shifts rotate between Tuesday-Sunday, 9:00am - 8:00pm EST
**Rate of Pay:** $19.00 CAD/Hour
**Work Experience**
**Responsibilities:**
+ Answer inbound calls from clients regarding internet, Wi‑Fi, modem, and account‑related questions.
+ Perform mild troubleshooting, such as guiding customers through modem resets, checking connections, verifying outages, and reviewing basic Wi‑Fi settings.
+ Provide clear explanations of plans, billing, usage, equipment, and service features.
+ Create and update customer accounts, service tickets, and documentation in CRM systems.
+ Educate customers on self‑service tools, equipment care, and tips for improving home Wi‑Fi performance.
+ Maintain professionalism and empathy, especially when assisting customers experiencing service interruptions or frustration.
+ Coordinate with technical support teams or field technicians when issues require escalation.
**Requirements:**
+ High School Diploma Required.
+ Minimum 1 year experience in customer service is required.
+ Previous experience in a call centr or technical support environment is an asset.
+ Basic understanding of internet and Wi‑Fi concepts (modems, routers, signal strength) or willingness to learn.
+ Strong communication skills with the ability to explain technical steps in simple, friendly language.
+ Comfortable navigating multiple systems and multitasking during calls.
+ Patient, solution‑oriented, and able to remain calm under pressure.
+ Reliable, punctual, and able to work in a metric-driven environment.
+ Familiarity with servicing customers in the United States is an asset.
This job posting is for future vacancies. Applications are screened with AI technology and reviewed by NTT DATA recruiters.
\#NBIND
Inclusion. Belonging.
Unleashing the power of being unique.
We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.
At NTT DATA what you do matters. Because here YOU can.

Fully remote across Canada

Bilingual candidates preferred

JOB DESCRIPTION

Insight Global is seeking a Customer Support Analyst to support BMO’s Customer Loyalty and Sales Enablement group. This role will play a key part in large-scale transformation initiatives, including AML centralization and ongoing strategy execution, while also contributing to the digital backlog, ensuring consistent execution of customer experience, sales processes, and regulatory initiatives across the network. Key Responsibilities • Support the centralization of AML processes, transitioning branch-level workflows into a unified operating model • Execute on enterprise customer experience and sales enablement strategies across retail banking channels • Utilize Customer Connect to manage, track, and support customer interactions • Handle customer-facing conversations, including complex or sensitive interactions (e.g., account exits) • Contribute to the digital market (d-market) backlog, supporting enhancements to customer and frontline tools • Participate in ongoing strategy discussions and operational planning sessions • Ensure compliance with AML, fraud, and regulatory requirements in all customer interactions

REQUIRED SKILLS AND EXPERIENCE

• Prior experience using BMO Customer Connect OR relative Big Bank experience • Background in retail banking, ideally within: Branch (AML, fraud, customer connect, advisory) OR Call center / contact center environment • Strong customer engagement and communication skills, with the ability to navigate difficult conversations • Proven ability to manage customer relationships while balancing compliance and service

NICE TO HAVE SKILLS AND EXPERIENCE

• Experience supporting AML or regulatory transformation initiatives • Exposure to sales enablement or customer loyalty programs

Now accepting applicants for Focus Group studies. Earn up to $850 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed.

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:

• $75-$150 (per 1 hour session)
• $300-$850 (multi-session studies)

Job Requirements:

• Show up at least 10 mins before discussion start time.
• Participate by completing written and oral instructions.
• Complete written survey provided for each panel.
• MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

• Must have either a smartphone with working camera or desktop/laptop with webcam
• Must have access to high speed internet connection
• Desire to fully participate in one or several of the above topics
• Ability to read, understand, and follow oral and written instructions.
• Customer service representative agent experience is not necessary.

Job Benefits:

• Flexibility to take part in discussions online or in-person.
• No commute needed should you choose to work from home remotely.
• No minimum hours. You can do this part-time or full-time
• Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
• You get to review and use new products or services before they are released to the public.

You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

**Customer Service Representative**
**Location: Ottawa, Ontario**
**Employment Type: Full Time**
**Compensation: $17.85 to $25.00 per hour, depending on experience**
**Position Type: Existing position**
**Why We Need You**
At Alta Vista Animal Hospital, we take our mission statement, your pet's health is our top priority and excellent service is our goal, very seriously. With every interaction, we aim to exceed each pet owner's expectations. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!
**Why is this role important**
As the face of VCA, the Client Service Representative (CSR) sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates.
**Key Responsibilities**
- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm and guiding clients and their pets to exam rooms, prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports and correspondence.
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times, both inside and outside.
**What We Can Offer You!**
Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of
wellness and appreciation you can thrive in!
+ VCA Canada Student Loan RRSP Program - Ask us more!
+ Competitive wages and benefits!
+ Annual uniform allowance
+ Exceptional career development: there is room to grow here!
+ RRSP Employer 5 % Match Program - saving for your future just got easier!
+ Extensive online anytime-anywhere access to journals and textbooks
+ Employee Assistance Program to support your health and wellbeing
+ Referral Bonus Rewards
+ Opportunities to give back to your community through VCA initiatives
+ Generous personal pet care discounts
+ And extra perks like shopping discounts and cool wellness apps!
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**

**Veterinary Reception, Client Care**
**Location: Ottawa, ON**
**Compensation: $17.85 to $25.00 per hour, depending on experience**
**Employment Type: Casual/Relief**
**Position Type: Existing position**
**Alta Vista Specialty & Emergency Veterinary Centre** is currently recruiting for a customer service focused **Client Service Representative** to join our team. This opportunity includes a range of responsibilities which directly attributes to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for and appreciated! Additional responsibilities and qualities required for this role are;
+ Create a warm and welcoming environment for our patient and pet parents
+ Assisting veterinary staff with various tasks and treatments when required
+ Ability to answer a multiline phone system and track and book appointments effectively
+ Placing outbound calls to pet parents for follow-up and future appointment bookings
+ Respond and manage email correspondence; clients, referring veterinarians & internal office messages
+ Admitting and discharging pet patients
+ Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
+ Scheduling appointments
+ Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
+ Strong organizational skills
+ General housekeeping duties; cleanliness of reception area, pet holding areas and common areas
+ Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
**What VCA Canada Offers**
+ A caring culture of **Wellness and Appreciation** !
+ **RRSP Employer 5 % Match Program** - saving for your future just got easier!
+ Competitive wages and benefits!
+ Extensive online anytime-anywhere access to journals and textbooks
+ Annual uniform allowance
+ Exceptional career development: there is room to grow here!
+ Employee Assistance Program
+ Referral Bonus Rewards
+ Opportunities to give back to your community through VCA initiatives
+ Generous personal pet care discounts
+ And extra perks like shopping discounts and cool wellness apps!
**Click "Apply Now"**
**Our Story**
VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.
In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers. Most recently, we received 2026 Great Place to Work® Certification Canada.
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**

About the Role Our client is looking for a dedicated Customer Service Associate to join their team in **Ottawa, Ontario**. This role is pivotal in ensuring a positive customer experience by providing efficient and friendly support. You will handle customer inquiries, process requests, and resolve issues with professionalism and care. The ideal candidate is a great communicator, enjoys helping people, and is eager to learn about our client's diverse range of products and services. This is an excellent opportunity to build a career in customer service within a stable and reputable organization located in **Ottawa**. You will be an integral part of a team committed to upholding high standards of service and customer satisfaction. Your ability to connect with customers and provide effective solutions will be key to your success in this role. Key Responsibilities

• Respond to customer inquiries via phone, email, and in-person interactions.
• Provide information about products, services, and policies.
• Process customer orders, applications, and requests accurately.
• Resolve customer complaints and issues in a timely and satisfactory manner.
• Maintain customer records and update account information.
• Follow company procedures for handling customer interactions.
• Identify opportunities to improve the customer experience.
• Collaborate with team members to ensure efficient service delivery.
• Adhere to all company policies and procedures.
• Contribute to a positive and productive work environment in **Ottawa, Ontario**.

Requirements

• High school diploma or equivalent.
• Previous experience in customer service or a related field is an asset.
• Excellent communication and interpersonal skills.
• Strong listening and problem-solving abilities.
• Proficiency in basic computer applications (Microsoft Office Suite).
• Ability to multitask and manage time effectively.
• A positive attitude and a willingness to learn.
• Reliable and punctual with a strong work ethic.
• Ability to work effectively in a team environment.
• Must be able to work from our **Ottawa** office location.

Benefits

• Competitive starting salary.
• Comprehensive health and dental benefits.
• Paid training and ongoing professional development.
• Opportunities for career advancement.
• Paid vacation and holidays.
• A supportive team atmosphere.
• Convenient office location in **Ottawa**.
• Employee recognition programs.

Our client is seeking an empathetic and customer-focused Customer Service Representative Apprentice to join their team in Ottawa, Ontario, CA . This apprenticeship is an excellent entry point into a career in customer relations and support. You will receive comprehensive training on product knowledge, communication techniques, and problem-solving strategies to effectively assist clients. Our client is dedicated to fostering a supportive learning environment and developing skilled professionals.

Responsibilities:

• Handle inbound customer inquiries via phone, email, and chat.
• Provide accurate information about products, services, and policies.
• Resolve customer issues and complaints efficiently and professionally.
• Document customer interactions and update customer records.
• Escalate complex issues to the appropriate departments when necessary.
• Follow communication protocols and company guidelines.
• Identify opportunities to improve customer satisfaction and loyalty.
• Participate in training sessions to enhance product knowledge and service skills.
• Contribute to team goals and objectives.
• Assist with administrative tasks related to customer service operations.

Qualifications:

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and a friendly demeanor.
• Patience and empathy when dealing with customers.
• Good listening skills and the ability to understand customer needs.
• Proficiency in basic computer applications, including email and web browsing.
• Ability to multitask and manage time effectively.
• A positive attitude and a strong desire to help others.
• Willingness to learn and adapt to new processes and systems.
• Previous customer service experience is an asset but not required.

This role offers a competitive starting salary and opportunities for growth within the company. If you are passionate about providing exceptional customer service and want to build a career in Ottawa, Ontario, CA , we encourage you to apply. This position follows a hybrid work model, combining remote work with in-office responsibilities.

Our client is seeking a highly skilled and empathetic Senior Customer Service & Helpdesk Specialist to provide exceptional support to their users in Ottawa, Ontario, CA . This role is crucial for ensuring a seamless user experience and resolving technical and service-related issues promptly and effectively. The ideal candidate will possess a strong technical aptitude, outstanding communication skills, and a proven ability to handle complex customer inquiries with patience and professionalism. You will be responsible for troubleshooting software and hardware issues, guiding users through solutions, and escalating unresolved problems to appropriate departments. This is a fully remote position, offering flexibility and the opportunity to work from home.

Responsibilities:

• Provide first-level technical support and customer service via phone, email, and chat.
• Troubleshoot and resolve a wide range of hardware, software, and network issues.
• Guide users through step-by-step solutions to common technical problems.
• Escalate complex or unresolved issues to senior technical staff or specialized support teams.
• Document all customer interactions, issues, and resolutions accurately in the helpdesk system.
• Maintain a high level of customer satisfaction by delivering timely and effective support.
• Assist in the creation and updating of knowledge base articles and user guides.
• Identify recurring issues and provide feedback to the development and IT teams for continuous improvement.
• Participate in training sessions to stay updated on product and service enhancements.
• Adhere to all company policies and procedures related to customer support and data privacy.

Qualifications:

• High school diploma or equivalent; post-secondary education in IT or a related field is an asset.
• Minimum of 3 years of experience in a customer service or technical support role.
• Proficiency in troubleshooting common operating systems (Windows, macOS) and software applications.
• Familiarity with helpdesk ticketing systems (e.g., Zendesk, ServiceNow).
• Excellent problem-solving, analytical, and diagnostic skills.
• Strong verbal and written communication skills, with the ability to explain technical concepts clearly.
• Patience, empathy, and a customer-centric attitude.
• Ability to work independently and manage time effectively in a remote environment.
• Experience supporting remote users is highly desirable.
• Basic understanding of networking concepts is a plus.

This is a fully remote role, providing a flexible work arrangement for dedicated support professionals.