34 Retail Management jobs in Kanata
shift supervisor - Store# 60967, 4055 CARLING AVE
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Job Description
**Summary of Key Responsibilities**
Responsibilities and essential job functions include but are not limited to the following:
Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
Anticipates customer and store needs by constantly evaluating environment and customers for cues.
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Provides feedback to store manager on partner performance during shift.
Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
Discovers and responds to customer needs.
Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
Executes store operations during scheduled shifts.
Organizes opening and closing duties as assigned.
Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
Maintains regular and consistent attendance and punctuality.
Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
Follows health, safety and sanitation guidelines for all products.
Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
Utilizes operational tools to achieve operational excellence during the shift.
**Summary of Experience**
Customer service experience in a retail or restaurant environment
**Required Knowledge, Skills & Abilities**
Ability to direct the work of others
Ability to learn quickly
Effective oral communication skills
Knowledge of the retail environment
Strong interpersonal skills
Ability to work as part of a team
_Starbucks and its brands are an equal opportunity employer of all qualified individuals._
_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of colour, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._
_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, provincial and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please email us at_
Benefit Information
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(PTL Canada) Sales and Operations Management Trainee
Posted today
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Job Description
Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers u2013 who will depend on you to achieve success.
Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more. Youu2019ll collaborate with a high-energy, driven team as you build a solid foundation in sales and operations. Youu2019ll enjoy flexible schedules, excellent benefits, associate incentives and discount programs. Youu2019ll be on the fast track to furthering your management career, with advancement opportunities at hundreds of our locations nationwide.
Location: 2323 Stevenage Dr, Ottawa, ON K1G 3W1
NOC Code: 60020 u2013 Retail and wholesale trade managers
Responsibilities:
- Develop consumer and commercial customer solutions to local and national accounts - including many of the Fortune 500.
- Manage our large inventory of world class and nationally recognized vehicles, balancing fleet productivity, profitability and customer satisfaction in a fast-paced and dynamic workspace
- Generate new business leads as well as foster existing customer relationships
- Ensure complete customer satisfaction in a fast-paced environment.
- Other projects as assigned by the supervisor.
Qualifications:
- Bacheloru2019s degree required, preferred concentration in Business or Marketing
- Effective communication skills, both written and verbal
- Internship or related work experience in a customer facing or sales role preferred
- Results oriented, attention to detail and good time management skills
- A valid Class G/ Class 5 driveru2019s license is required, as is the ability and willingness to drive our Penske vehicles, including a 26u2019 box truck
- Regular, predictable, full attendance is an essential function of the job
- Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a reference check.
Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain
instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is committed to the principle of equity in employment.
Job Category: Management Trainee
Job Family: Operations
Address: 2323 Stevenage Dr
Primary Location: CA-ON-Ottawa
Employer: Penske Truck Leasing Canada Inc.
Req ID: 2500309
(PTL Canada) Sales and Operations Management Trainee
Posted today
Job Viewed
Job Description
Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers u2013 who will depend on you to achieve success.
Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more. Youu2019ll collaborate with a high-energy, driven team as you build a solid foundation in sales and operations. Youu2019ll enjoy flexible schedules, excellent benefits, associate incentives and discount programs. Youu2019ll be on the fast track to furthering your management career, with advancement opportunities at hundreds of our locations nationwide.
Location: 2323 Stevenage Dr, Ottawa, ON K1G 3W1
NOC Code: 60020 u2013 Retail and wholesale trade managers
Responsibilities:
- Develop consumer and commercial customer solutions to local and national accounts - including many of the Fortune 500.
- Manage our large inventory of world class and nationally recognized vehicles, balancing fleet productivity, profitability and customer satisfaction in a fast-paced and dynamic workspace
- Generate new business leads as well as foster existing customer relationships
- Ensure complete customer satisfaction in a fast-paced environment.
- Other projects as assigned by the supervisor.
Qualifications:
- Bacheloru2019s degree required, preferred concentration in Business or Marketing
- Effective communication skills, both written and verbal
- Internship or related work experience in a customer facing or sales role preferred
- Results oriented, attention to detail and good time management skills
- A valid Class G/ Class 5 driveru2019s license is required, as is the ability and willingness to drive our Penske vehicles, including a 26u2019 box truck
- Regular, predictable, full attendance is an essential function of the job
- Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a reference check.
Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain
instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is committed to the principle of equity in employment.
Job Category: Management Trainee
Job Family: Operations
Address: 2323 Stevenage Dr
Primary Location: CA-ON-Ottawa
Employer: Penske Truck Leasing Canada Inc.
Req ID: 2500309
Assistant Manager
Posted today
Job Viewed
Job Description
Job Description
In this role, you will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. You will know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective scheduling.
With the support of a General Manager (GM) or District Manager (DM), you will manage the daily operations and staff of a Wendy’s restaurant in your market. You will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, you will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all local laws and ethical business practices. You will lead, interview, select, direct, train and develop all Shift Supervisors, Team Trainers and Crew with the support of your GM or DM.
Responsibilities:
- Analyze restaurant performance data to make recommendations regarding restaurant plans to address negative trends.
- Adjust crew schedules as needed (e.g., calling or sending home based on labour, performance and forecast.
- Analyze talent and staffing goals and make recommendations for adjustments to ensure staffing goals are met.
- Investigate and resolve customer complaints within the restaurant.
- Monitor service quality and make adjustments to positioning guidelines as necessary.
- Recommends corrective action related to customer service issues or poor performance of the crew.
As a multi-unit Wendy's franchisee, Quicker Foods Inc. offers some unique benefits and perks, such as:
- Competitive wages
- Quarterly performance-based bonus program
- Company RRSP matching program
- On the job training
- Incentive and recognition programs
- Community involvement opportunities
- Discounted food and drink while working
- Health and dental benefits for qualifying employees
- Advancement opportunities at the restaurant, operations, and head office level
- Opportunities to receive training and development in food safety and health and safety
Planning on moving, but don't want to lose your seniority or look for a new job? With 70 and growing locations, we may be able to find a perfect fit for you, whether you are relocating for personal, educational, or work reasons.
In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available throughout the recruitment and selection process. If contacted for an employment opportunity, please inform us of any accommodations required.
The Wendy’s Story
First of all, yes, Wendy is a real person. And a pretty special one, being the daughter of our founder Dave Thomas. Today, she is one of the most involved and successful franchise owners in the Wendy’s enterprise. We think Dave would be proud. Back in 1969, he looked around at all other hamburger joints and was like, “Nah. People deserve better.” At the time, other quick-service restaurants were using frozen beef and mass-producing food. Not Dave. His approach of serving fresh, made-to-order hamburgers changed the game. And his can’t-stop-won’t-stop commitment to making customers happy drives everything we do today.
Assistant Manager
Posted today
Job Viewed
Job Description
Job Description
JOB DESCRIPTION
Join our growing team! We are looking for a Restaurant Assistant!
Must be available to work weekends
As a Restaurant Assistant Manager, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick service industry you take pride in supporting the Owner in the day-to-day operations of a fast paced restaurant.
In this position you will:
- Manage the shift by ensuring your team has all the tools they need to succeed
- Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment
- Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons high standards of operation
- Promote a respectful team environment and manage team members with open communication and understanding
- Manage inventory and ordering
Why work for us?
- Scholarship program
- Fast paced work environment
- Potential to grow
REQUIREMENTS
- Must have Vehicle.
ABOUT THE COMPANY
In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada’s favourite coffee. Tim Hortons is Canada’s largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and our famous Iced Capps® – alongside delicious breakfast, sandwiches, wraps, soups and more.
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
Assistant Manager
Posted today
Job Viewed
Job Description
Job Description
ASSISTANT MANAGER
Full-Time DAY shifts. 6 weeks Paid Training Program. No Management Experience Required
Pay: $18/hr + Bonus Ability + Benefits
Job description
Our passion is people! Our culture of continuous improvement paves the way to support you in your success & career growth. We are an essential service with job security & huge growth.
What we offer:
- 6 weeks of paid training
- Daytime work schedules
- Career within a stable industry (Essential business)
- Career advancement opportunities (95% of Senior Management promoted from within)
- Vacation pay
- Additional earning BONUS potential
- Health benefits which include medical and insurance coverage after the probationary period
Responsibilities:
- Manage front desk, confirm reservations, rent storage units, present lease agreements, and collect rental payments, maintain property appearance by cleaning facility daily, perform daily inspections of storage units to ensure units are clean, properly locked and rent ready.
- Travel between locations will be required within a reasonable distance. Access to a reliable vehicle is essential.
- Strong fluency in English, both written and spoken.
- Please note that applicants must be legally entitled to work in Canada.
- We thank all applicants for their interest; however, only those selected to proceed in the interview process will be contacted.
Job Types:
- Full-time, Permanent
Schedule:
- Day shift, Monday to Friday
- Weekend availability
Bonus potential *
Experience:
- Microsoft Office: 1 year (preferred)
- Customer service: 2 years (preferred)
- Sales: 2 years (preferred)
- Licence/Certification: A Driver's License and daily access to a reliable vehicle is required
Work Location:
- In-person
Assistant Manager
Posted today
Job Viewed
Job Description
Job Description
JOB DESCRIPTION
Join our growing team! We are looking for a Restaurant Assistant!
Must be available to work weekends
As a Restaurant Assistant Manager, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick service industry you take pride in supporting the Owner in the day-to-day operations of a fast paced restaurant.
In this position you will:
- Manage the shift by ensuring your team has all the tools they need to succeed
- Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment
- Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons high standards of operation
- Promote a respectful team environment and manage team members with open communication and understanding
- Manage inventory and ordering
Why work for us?
- Scholarship program
- Fast paced work environment
- Potential to grow
REQUIREMENTS
- Must have Vehicle.
ABOUT THE COMPANY
In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada’s favourite coffee. Tim Hortons is Canada’s largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and our famous Iced Capps® – alongside delicious breakfast, sandwiches, wraps, soups and more.
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
Assistant Manager
Posted today
Job Viewed
Job Description
Job Description
In this role, you will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. You will know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective scheduling.
With the support of a General Manager (GM) or District Manager (DM), you will manage the daily operations and staff of a Wendy’s restaurant in your market. You will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, you will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all local laws and ethical business practices. You will lead, interview, select, direct, train and develop all Shift Supervisors, Team Trainers and Crew with the support of your GM or DM.
Responsibilities:
- Analyze restaurant performance data to make recommendations regarding restaurant plans to address negative trends.
- Adjust crew schedules as needed (e.g., calling or sending home based on labour, performance and forecast.
- Analyze talent and staffing goals and make recommendations for adjustments to ensure staffing goals are met.
- Investigate and resolve customer complaints within the restaurant.
- Monitor service quality and make adjustments to positioning guidelines as necessary.
- Recommends corrective action related to customer service issues or poor performance of the crew.
As a multi-unit Wendy's franchisee, Quicker Foods Inc. offers some unique benefits and perks, such as:
- Competitive wages
- Quarterly performance-based bonus program
- Company RRSP matching program
- On the job training
- Incentive and recognition programs
- Community involvement opportunities
- Discounted food and drink while working
- Health and dental benefits for qualifying employees
- Advancement opportunities at the restaurant, operations, and head office level
- Opportunities to receive training and development in food safety and health and safety
Planning on moving, but don't want to lose your seniority or look for a new job? With 70 and growing locations, we may be able to find a perfect fit for you, whether you are relocating for personal, educational, or work reasons.
In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available throughout the recruitment and selection process. If contacted for an employment opportunity, please inform us of any accommodations required.
The Wendy’s Story
First of all, yes, Wendy is a real person. And a pretty special one, being the daughter of our founder Dave Thomas. Today, she is one of the most involved and successful franchise owners in the Wendy’s enterprise. We think Dave would be proud. Back in 1969, he looked around at all other hamburger joints and was like, “Nah. People deserve better.” At the time, other quick-service restaurants were using frozen beef and mass-producing food. Not Dave. His approach of serving fresh, made-to-order hamburgers changed the game. And his can’t-stop-won’t-stop commitment to making customers happy drives everything we do today.
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Assistant Manager
Posted today
Job Viewed
Job Description
Job Description
JOB DESCRIPTION
Join our growing team! We are looking for a Restaurant Assistant!
Must be available to work weekends
As a Restaurant Assistant Manager, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick service industry you take pride in supporting the Owner in the day-to-day operations of a fast paced restaurant.
In this position you will:
- Manage the shift by ensuring your team has all the tools they need to succeed
- Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment
- Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons high standards of operation
- Promote a respectful team environment and manage team members with open communication and understanding
- Manage inventory and ordering
Why work for us?
- Scholarship program
- Fast paced work environment
- Potential to grow
REQUIREMENTS
- Must have Vehicle.
ABOUT THE COMPANY
In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada’s favourite coffee. Tim Hortons is Canada’s largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and our famous Iced Capps® – alongside delicious breakfast, sandwiches, wraps, soups and more.
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
Assistant Manager
Posted today
Job Viewed
Job Description
Job Description
JOB DESCRIPTION
Join our growing team! We are looking for a Restaurant Assistant!
Must be available to work weekends
As a Restaurant Assistant Manager, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick service industry you take pride in supporting the Owner in the day-to-day operations of a fast paced restaurant.
In this position you will:
- Manage the shift by ensuring your team has all the tools they need to succeed
- Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment
- Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons high standards of operation
- Promote a respectful team environment and manage team members with open communication and understanding
- Manage inventory and ordering
Why work for us?
- Scholarship program
- Fast paced work environment
- Potential to grow
REQUIREMENTS
- Must have Vehicle.
ABOUT THE COMPANY
In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada’s favourite coffee. Tim Hortons is Canada’s largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and our famous Iced Capps® – alongside delicious breakfast, sandwiches, wraps, soups and more.
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.