7 Retail Team jobs in Squamish

Job Description

Salary: 19.53

If you describe yourself as active, organized, customer obsessed, passionate about making a difference and quality driven with a can-do attitude and having fun doing it, apply to our Part Time Retail Store Shift Supervisor position at our Britannia Beach location so we can meet you!

What Youll Love About Us:

• 
  Competitive hourly wage $19.53
• 
  Uniforms provided
• 
  Opportunities for training & advancement
• 
  100% Canadian-family owned company with a culture of super-friendly staff and above-and-beyond customer service
• Jack and Ila Crowe Scholarship (available to all post-secondary students who meet the criteria)
• 
  Perks, Perks, Perks!Discount on products sold in our retail stores and the best thing about working at Kawartha Dairy you get FREE ICE CREAM!

What Youll Do:

• 
  A large portion of the shift will be to scoop ice cream, make milkshakes and assist our customers with their purchases;
• 
  Assist the store management team to maintain and improve the procedures and personnel practices utilized to maintain store inventory;
  • 
    Maintain appropriate inventory levels
  • 
    Maintain the practice of inventory rotation and control
  • 
    Analyze result of inventory variances and improve
• 
  Assist the store management team to establish and maintain work schedules to allow for variances in customer ordering;
  • 
    Train all staff in exceptional customer service
  • 
    Develop and supervise staff to achieve high levels of performance and customer service
  • 
    Develop and maintain a positive productive team working environment
  • 
    Supervise staff in the proper practices utilized in the proper preparation and handling of products
• 
  Assist the store management team to maintain communications with staff and customers;
  • 
    Ensure customer satisfaction is carried out and resolve customer concerns and/or escalate to the next level of authority as appropriate
  • 
    Ensure that front of house offerings are prepared with the highest caliber of presentation
  • 
    Provide for monitoring and reporting of personnel practices
  • 
    Maintain safe and sanitary conditions for staff and customers
  • 
    Retain a thorough knowledge of company policies and procedures
• 
  Assist the store management team to maintain required schedules and procedures for inspection and monitoring of store equipment, store building, processes and procedures;
  • 
    Follow inspection schedules for equipment and building
  • 
    Provide for inspection and monitoring of processes and procedures Conditions of Employment

Must have a flexible schedule and be able to work evenings, weekend shifts as well as federal and civic holidays to ensure effective oversight of all segments of the business and communication with staff.

What You Need to Get the Job Done:

• 
  1-2 years experience in restaurant supervision or progressive retail experience;
• 
  A wonderful smile and great attitude working with a team;
• 
  Are positive, friendly and social with customers and team members;
• 
  Are mature and reliable with strong communication skills and work ethic;
• 
  Have a flexible schedule and be able to work evenings, weekend shifts as well as federal and civic holidays to ensure effective oversight of all segments of the business and communication with staff;
• 
  You are an excellent coach, mentor, teacher, and communicator who cherishes the experience of managing and working with some amazing people;
• 
  Has the ability to adapt and lead others in a constantly changing, high paced, but super fun environment;
• 
  This is a dynamic role that requires multi-tasking with the ability to work independently;
• 
  Physical ability to work long hours standing/walking and bending at the waist. Tasks that involve grasping using repetitive hand action and reaching above should height to perform some duties. Ability to lift and/or move objects weighting at least 11.3 kg (25 lbs).

Kawartha Dairy has been making great family memories for over 85 years. We are proud to continue to be a 100% Canadian-owned company, still operated by the same family that founded it in 1937. Although the company has grown tremendously from its early days, it remains headquartered in the small lakeside Canadian town of Bobcaygeon where it was founded.

Today Kawartha Dairy operates 13 retail stores and services a wide range of customers, from grocery stores to food service establishments and of course, ice cream parlours. Kawartha Dairy entered the BC market through scoop shops and grocery stores in 2024 and we are very excited to have opened our first Kawartha Dairy Store in Western Canada in Britannia Beach in Spring 2025.

Be a part of building the Kawartha Dairy brand and bring the taste of life by the lake to Western Canada.

We thank all candidates for their interest in Kawartha Dairy Limited, however, only those selected for interview will be contacted. We are an equal opportunity employer and support applicants with disabilities. Accommodations are available upon request throughout the recruitment process. The personal information being collected will be used in accordance with Protection of Privacy Act and shall only be used in the selection of a suitable candidate.

Job Description

Salary: 19.53

If you describe yourself as active, organized, customer obsessed, passionate about making a difference and quality driven with a can-do attitude and having fun doing it, apply to our Part Time Retail Store Shift Supervisor position at our Britannia Beach location so we can meet you!

What Youll Love About Us:

• 
  Competitive hourly wage $19.53
• 
  Uniforms provided
• 
  Opportunities for training & advancement
• 
  100% Canadian-family owned company with a culture of super-friendly staff and above-and-beyond customer service
• Jack and Ila Crowe Scholarship (available to all post-secondary students who meet the criteria)
• 
  Perks, Perks, Perks! Discount on products sold in our retail stores and the best thing about working at Kawartha Dairy you get FREE ICE CREAM!

What Youll Do:

• 
  A large portion of the shift will be to scoop ice cream, make milkshakes and assist our customers with their purchases;
• 
  Assist the store management team to maintain and improve the procedures and personnel practices utilized to maintain store inventory;
  • 
    Maintain appropriate inventory levels
  • 
    Maintain the practice of inventory rotation and control
  • 
    Analyze result of inventory variances and improve
• 
  Assist the store management team to establish and maintain work schedules to allow for variances in customer ordering;
  • 
    Train all staff in exceptional customer service
  • 
    Develop and supervise staff to achieve high levels of performance and customer service
  • 
    Develop and maintain a positive productive team working environment
  • 
    Supervise staff in the proper practices utilized in the proper preparation and handling of products
• 
  Assist the store management team to maintain communications with staff and customers;
  • 
    Ensure customer satisfaction is carried out and resolve customer concerns and/or escalate to the next level of authority as appropriate
  • 
    Ensure that front of house offerings are prepared with the highest caliber of presentation
  • 
    Provide for monitoring and reporting of personnel practices
  • 
    Maintain safe and sanitary conditions for staff and customers
  • 
    Retain a thorough knowledge of company policies and procedures
• 
  Assist the store management team to maintain required schedules and procedures for inspection and monitoring of store equipment, store building, processes and procedures;
  • 
    Follow inspection schedules for equipment and building
  • 
    Provide for inspection and monitoring of processes and procedures Conditions of Employment

Must have a flexible schedule and be able to work evenings, weekend shifts as well as federal and civic holidays to ensure effective oversight of all segments of the business and communication with staff.

What You Need to Get the Job Done:

• 
  1-2 years experience in restaurant supervision or progressive retail experience;
• 
  A wonderful smile and great attitude working with a team;
• 
  Are positive, friendly and social with customers and team members;
• 
  Are mature and reliable with strong communication skills and work ethic;
• 
  Have a flexible schedule and be able to work evenings, weekend shifts as well as federal and civic holidays to ensure effective oversight of all segments of the business and communication with staff;
• 
  You are an excellent coach, mentor, teacher, and communicator who cherishes the experience of managing and working with some amazing people;
• 
  Has the ability to adapt and lead others in a constantly changing, high paced, but super fun environment;
• 
  This is a dynamic role that requires multi-tasking with the ability to work independently;
• 
  Physical ability to work long hours standing/walking and bending at the waist. Tasks that involve grasping using repetitive hand action and reaching above should height to perform some duties. Ability to lift and/or move objects weighting at least 11.3 kg (25 lbs).

Kawartha Dairy has been making great family memories for over 85 years. We are proud to continue to be a 100% Canadian-owned company, still operated by the same family that founded it in 1937. Although the company has grown tremendously from its early days, it remains headquartered in the small lakeside Canadian town of Bobcaygeon where it was founded.

Today Kawartha Dairy operates 13 retail stores and services a wide range of customers, from grocery stores to food service establishments and of course, ice cream parlours. Kawartha Dairy entered the BC market through scoop shops and grocery stores in 2024 and we are very excited to have opened our first Kawartha Dairy Store in Western Canada in Britannia Beach in Spring 2025.

Be a part of building the Kawartha Dairy brand and bring the taste of life by the lake to Western Canada.

We thank all candidates for their interest in Kawartha Dairy Limited, however, only those selected for interview will be contacted. We are an equal opportunity employer and support applicants with disabilities. Accommodations are available upon request throughout the recruitment process. The personal information being collected will be used in accordance with Protection of Privacy Act and shall only be used in the selection of a suitable candidate.

Job Description

Duties, Responsibilities, Authority and Accountabilities

Typical Duties:

Performs duties associated with, but not limited to, running the retail store, including taking payments from customers, providing excellent service to customers, cleaning duties, stocking shelves, and other duties as requested.

Operates store according to procedure:

• Reports to the shop location as per the weekly schedule, or as dispatched by the Team-leader/Assistant Team-leader/s.
• Opens and closes the shop in accordance with policies, processes, and procedures.
• Takes payments from the customers, making proper change as required and authorized.
• Operates POS system, and credit card terminal.
• Makes requests for valid status cards and ensures that proper procedures are followed when selling non-taxed gas, cigarettes, or other non-taxed products.
• Checks records to ensure status person has not purchased beyond personal maximum allowance.
• Upon request/authorization, performs regular cash drops and fills out accompanying form/s.
• Ensures safety, security and health procedures are met on a daily basis.

Provides service:

• Interacts with public, providing excellent service.
• Selling tax-exempt tobacco and gasoline while knowing the governmental compliance reporting that goes with such service.
• Selling merchandise including coffee and other food items.
• Stays calm and courteous when dealing with difficult clients, quoting policy, and calling for supervisor assistance as required.
• Answers phone in a professional, courteous manner.
• Works to Retail operations’ customer service standards including:
• being helpful to fellow employees, SN members and the public,
• going the extra mile to solve customer problems,
• presenting a consistently professional image of Nch’ḵaỷ in all interactions and communications.
• Performs other customer service tasks as required by Team-leader/Assistant Team-leader/s or Management.

Stocks merchandise:

• Stocks shelves per Team-leader/Assistant Team-leader/s or Managements direction.
• Ensures displays are tidy, organized and eye pleasing.
• Ensures that station and shops are properly supplied, making requests for more merchandise from Team-leader/Assistant Team-leader/s as required.
• Ensures perishable products are rotated and refrigerated.

Cleans, sweeps, and keeps tidy, buildings and properties:

• Cleans shop. e.g., emptying garbage pails, cleaning countertops, and washrooms, dusting, removing garbage, and keeping operations tidy.
  Mops, sweeps, etc.
• Reports problems with safety, vandalism, and security to Team-leader/Assistant Team-leader/s as soon as possible.

Completes duties associated with inventory:

• Counts or rotates stock properly, as instructed by Team-leader/Assistant Team-leader/s.
• Checks in all shipments for accuracy against the delivery ticket e.g., proper quantity, price, and quality as instructed.
• Counts inventory as instructed.
• Closes out obsolete items as directed.
• Ensure all merchandise is properly priced.
• Provides gas inventory measurement based on the operational need of the store.

Adheres to workplace health & safety policies, safe work practices, and procedures:

• Organizes and de-clutters work area to maintain a safe workspace.
• Reports immediately all unsafe conditions to the supervisor.
• Reports promptly all injuries to supervisor or first aid attendant and obtains required medical attention.
• Co-operates in accident investigations.
• Informs the supervisor of any medication or medical condition that may cause impairment and create undue risk to the employee or anyone else.
• Reports working sober (free from alcohol or drugs).
• Wears personal protective equipment if required, and ensures it is in good condition.
• Offers recommendations that may help to improve safety in your workplace.
• Reports immediately to supervisor if uncertain about how to perform work safely.

Participates as part of the Retail Operations team:

• Contributes meaningfully to the discussion -- informs the group of activities, status of team goals and upcoming events.
• Provides Team-leader/Assistant Team-leader/s with daily updates on workload and other location details.
• Makes requests for suitable equipment, manuals, and reference material to accomplish tasks.
• Participates with the retail team in strategic decisions relating to the improvement of division and implements agreed with solutions.
• Co-operatively learns new techniques as directed by Team-leader/Assistant Team-leader/s and incorporates into daily accountabilities.
• Attends and contributes at meetings requested by management.

Other

• Perform other duties as required.

Accountabilities:

• Reliable time and attendance at all scheduled shifts.
• Smooth operation of well-maintained station and stores while on shift.
• Maintain a positive and friendly mental attitude and team player.
• Careful handling of cash, inventory, and merchandise.
• Helpful and timely support and service to Squamish Nation membership and public.
• Accurate and timely reporting of problems, issues and relevant information to supervisors and management.

Reporting Responsibilities and Authorities from the Supervisor

• Reports to the Operations Store Manager/Team Leader/ Assistant Store Manager/ Assistant Team Leader.

Knowledge, Skills, and Experience

• Must be fluent in English.
• Providing three (3) business references is an asset. Valid references must be a direct supervisor who is familiar with the applicant’s work.
• Having a valid BC Driver’s License is an asset. Class 7N may be considered.
• Must be flexible of schedule (days/evenings and weekends) and cannot switch to Monday to Friday day shift.
• Must provide a valid Criminal Records Check

Special Requirements

• Willing to work additional hours as required.

Expected Salary Range

$22.54 to $27.05 / Hourly

Our typical hiring range will be +/- 5% of the midpoint shown above.
Factors influencing this decision include qualifications and market conditions for the role.

ABOUT NCH’ḴAY̓

Nch’ḵay̓ Development Corporation (Nch’ḵay̓) was established in 2018 as the economic development arm of the Squamish Nation –—Sḵwx̱wú7mesh Úxwumixw—to allow for the separation of business and politics. Nch’ḵay̓’s mandate is to develop, manage, and own the active businesses of the Nation, and our mission is to pursue successful business opportunities that contribute to the long-term wealth and prosperity of the Sḵwx̱wú7mesh Úxwumixw and Stélmexw (People).