87 Retail jobs in Abbotsford

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!

Retail Sales Associate Part Time

About Life at PetSmart

At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too . Our values are rooted in unconditional love —a lesson we learn from our pets—and staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves. 

Benefits that benefit you

• Paid weekly
• Associate discounts and perks
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Career pathing
• Development Opportunities

JOB SUMMARY  

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store. 

JOB RESPONSIBILITIES  

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: 

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.  
• Greets pet parents and answers their questions throughout the store.  
• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.  
• Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).   
• Maintains total store cleanliness standards. 
• Supports the store with weekly price changes and monthly promotional pricing. 
• Stages and sorts new product to match sales floor planners. 
• Faces, fills, and recovers products to meet sales floor standards. 
• Recommends, informs, and sells merchandise, services and live pets. 
• Administers store owned pet medications as directed by veterinarian 
• Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.   
• Ensures a safe environment for our associates, pets, and pet parents. 
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed. 
• Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned. 
• Participates in our culture of Belonging and Recognition.   
• Follows all Company Policies and Procedures. 

QUALIFICATIONS  

• Strong written and verbal communication skills. 
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed 
• Ability to react under pressure and maintain composure.  

ESSENTIAL PHYSICAL DEMANDS AND WORK ENVIRONMENT  

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. 
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. 

Do what you love

Join us for a chance to make a meaningful impact  every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. 

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you!  Apply Now!

*This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. 

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.

Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at 

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!

Retail Sales Associate Part Time

About Life at PetSmart

At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too . Our values are rooted in unconditional love —a lesson we learn from our pets—and staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves. 

Benefits that benefit you

• Paid weekly
• Associate discounts and perks
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Career pathing
• Development Opportunities

JOB SUMMARY  

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store. 

JOB RESPONSIBILITIES  

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: 

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.  
• Greets pet parents and answers their questions throughout the store.  
• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.  
• Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).   
• Maintains total store cleanliness standards. 
• Supports the store with weekly price changes and monthly promotional pricing. 
• Stages and sorts new product to match sales floor planners. 
• Faces, fills, and recovers products to meet sales floor standards. 
• Recommends, informs, and sells merchandise, services and live pets. 
• Administers store owned pet medications as directed by veterinarian 
• Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.   
• Ensures a safe environment for our associates, pets, and pet parents. 
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed. 
• Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned. 
• Participates in our culture of Belonging and Recognition.   
• Follows all Company Policies and Procedures. 

QUALIFICATIONS  

• Strong written and verbal communication skills. 
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed 
• Ability to react under pressure and maintain composure.  

ESSENTIAL PHYSICAL DEMANDS AND WORK ENVIRONMENT  

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. 
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. 

Do what you love

Join us for a chance to make a meaningful impact  every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. 

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you!  Apply Now!

*This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. 

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.

Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at 

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!

Retail Sales Associate Part Time

About Life at PetSmart

At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too . Our values are rooted in unconditional love —a lesson we learn from our pets—and staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves. 

Benefits that benefit you

• Paid weekly
• Associate discounts and perks
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Career pathing
• Development Opportunities

JOB SUMMARY  

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store. 

JOB RESPONSIBILITIES  

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: 

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.  
• Greets pet parents and answers their questions throughout the store.  
• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.  
• Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).   
• Maintains total store cleanliness standards. 
• Supports the store with weekly price changes and monthly promotional pricing. 
• Stages and sorts new product to match sales floor planners. 
• Faces, fills, and recovers products to meet sales floor standards. 
• Recommends, informs, and sells merchandise, services and live pets. 
• Administers store owned pet medications as directed by veterinarian 
• Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.   
• Ensures a safe environment for our associates, pets, and pet parents. 
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed. 
• Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned. 
• Participates in our culture of Belonging and Recognition.   
• Follows all Company Policies and Procedures. 

QUALIFICATIONS  

• Strong written and verbal communication skills. 
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed 
• Ability to react under pressure and maintain composure.  

ESSENTIAL PHYSICAL DEMANDS AND WORK ENVIRONMENT  

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. 
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. 

Do what you love

Join us for a chance to make a meaningful impact  every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. 

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you!  Apply Now!

*This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. 

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.

Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at 

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!  

Retail Store Manager

About Life at PetSmart  

At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too . Our values are rooted in unconditional love —a lesson we learn from our pets—and staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.  

Benefits that benefit you  

Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings:

• Paid bi-weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

JOB SUMMARY  

PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store’s daily business while upholding the company’s vision, mission, values, and strategy within the store.  

ESSENTIAL RESPONSIBILITIES  

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: 

People Leadership:   

• Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.   
• Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.  
• Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.  
• Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.   
• Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results. 
• Cascades information to associates and adjusts team priorities to meet goals and commitments. 
• Ensures continued alignment and responds effectively to a changing environment. 
• Address and administer associate complaints and grievances. 
• Recognizes and celebrates associates driving overall associate engagement. 
• Accountable to ensuring all associate reviews are delivered on time. 

Overall Store Experience:  

• Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.  
• Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns. 
• Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience. 
• Evaluates operations and seeks opportunities to continuously improve processes and services. 
• Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups. 
• Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team. 
• Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures. 
• Prioritizes and ensures a safe environment for our associates, pets, and pet parents. 
• Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.  
• Communicates business and financial objectives to other leaders within the store.  
• Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate. 
• Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed. 
• Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise. 

Business Management:   

• Deliver corporate strategy and profitability goals by executing the direction set leadership.  
• Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed 
• Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets. 
• Manages expenses such as labor and supplies and any other relevant store metrics. 
• Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation. 
• Creates and posts schedules for the entire store.  
• Accountable for processing payroll weekly and managing labor within a budget. 
• Executes daily, weekly, and monthly reporting and paperwork as required by the Company. 
• Accountable to run store related errands to support store needs. 

QUALIFICATIONS  

• 4-6 years of retail leadership or experience in a customer-focused environment. 
• Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed  
• Proficiency in computer applications. 
• Strong written and verbal communication skills. 
• Ability to react under pressure and maintain composure.   
• Strong organizational skills and attention to detail.  

SUPERVISORY RESPONSIBILITY  

• Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.  

PHYSICAL DEMANDS AND WORK ENVIRONMENT  

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. 
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. 

Do what you love  

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.  

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!   

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into.  Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage.  This position is also eligible for benefits as described at 

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!  

Retail Store Manager

About Life at PetSmart  

At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too . Our values are rooted in unconditional love —a lesson we learn from our pets—and staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.  

Benefits that benefit you  

Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings:

• Paid bi-weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

JOB SUMMARY  

PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store’s daily business while upholding the company’s vision, mission, values, and strategy within the store.  

ESSENTIAL RESPONSIBILITIES  

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: 

People Leadership:   

• Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.   
• Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.  
• Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.  
• Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.   
• Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results. 
• Cascades information to associates and adjusts team priorities to meet goals and commitments. 
• Ensures continued alignment and responds effectively to a changing environment. 
• Address and administer associate complaints and grievances. 
• Recognizes and celebrates associates driving overall associate engagement. 
• Accountable to ensuring all associate reviews are delivered on time. 

Overall Store Experience:  

• Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.  
• Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns. 
• Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience. 
• Evaluates operations and seeks opportunities to continuously improve processes and services. 
• Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups. 
• Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team. 
• Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures. 
• Prioritizes and ensures a safe environment for our associates, pets, and pet parents. 
• Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.  
• Communicates business and financial objectives to other leaders within the store.  
• Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate. 
• Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed. 
• Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise. 

Business Management:   

• Deliver corporate strategy and profitability goals by executing the direction set leadership.  
• Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed 
• Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets. 
• Manages expenses such as labor and supplies and any other relevant store metrics. 
• Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation. 
• Creates and posts schedules for the entire store.  
• Accountable for processing payroll weekly and managing labor within a budget. 
• Executes daily, weekly, and monthly reporting and paperwork as required by the Company. 
• Accountable to run store related errands to support store needs. 

QUALIFICATIONS  

• 4-6 years of retail leadership or experience in a customer-focused environment. 
• Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed  
• Proficiency in computer applications. 
• Strong written and verbal communication skills. 
• Ability to react under pressure and maintain composure.   
• Strong organizational skills and attention to detail.  

SUPERVISORY RESPONSIBILITY  

• Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.  

PHYSICAL DEMANDS AND WORK ENVIRONMENT  

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. 
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. 

Do what you love  

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.  

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!   

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into.  Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage.  This position is also eligible for benefits as described at 

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!  

Retail Operations Supervisor

About Life at PetSmart  

At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too . Our values are rooted in unconditional love —a lesson we learn from our pets—and staying united together.  We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves. 

Benefits that benefit you  

Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings:

• Paid weekly
• Full time hours
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

JOB SUMMARY  

PetSmart’s Process Lead (Retail Operations Supervisor) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment.  

PRINCIPAL RESPONSIBILITIES  

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: 

People Leadership:   

• Support and guide sales associates in merchandise handling, providing training on product knowledge and presentation standards.  
• Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions. 
• Delegate and validate completion of daily tasks.  
• Leads and directs associates when acting as the leader on duty. 
• Address and administer associate complaints and grievances. 
• Recognizes and celebrates associates driving overall associate engagement. 

Store Operations and Overall Store Experience:   

• Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups. 
• Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed recommendations for stock replenishment and markdowns. 
• Assists in maintaining accurate inventory records, conducting regular audits, and addressing discrepancies. 
• Operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies. 
• Maintains store standards and leads a culture of empowerment by ensuring compliance with our Policies and Procedures (P&Ps) and Code of Ethics. 
• Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise. 
• Completes monthly live cycle counts, addresses discrepancies. 
• Responsible for pet care maintenance, commitment standards (cleaning, feeding, providing water, etc.) and caring for new arrival and sick pets. 
• Ensures pet parents have a positive experience with online orders including pick-up in store or ship from store.   
• Supports the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.  
• Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed. 
• Follows company Policies and Procedures to prepare for and receive new store owned pet arrivals. Ensures pets are healthy to move to sales floor after quarantine period. 

QUALIFICATIONS  

• 2+ years of retail supervisory experience in a customer-focused environment. 
• Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.  
• Proficiency in computer applications. 
• Strong written and verbal communication skills. 
• Ability to react under pressure and maintain composure.  
• Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout. 

SUPERVISORY RESPONSIBILITY   

• No direct reports, however, are expected to guide and support the development of other associates. 
• Provides feedback on associate performance to direct supervisor.  
• Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns. 

PHYSICAL DEMANDS AND WORK ENVIRONMENT  

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. 
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. 

Do what you love  

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. 

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!   

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into.  Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at 

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!  

Retail Store Manager

About Life at PetSmart  

At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too . Our values are rooted in unconditional love —a lesson we learn from our pets—and staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.  

Benefits that benefit you  

Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings:

• Paid bi-weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

JOB SUMMARY  

PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store’s daily business while upholding the company’s vision, mission, values, and strategy within the store.  

ESSENTIAL RESPONSIBILITIES  

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: 

People Leadership:   

• Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.   
• Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.  
• Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.  
• Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.   
• Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results. 
• Cascades information to associates and adjusts team priorities to meet goals and commitments. 
• Ensures continued alignment and responds effectively to a changing environment. 
• Address and administer associate complaints and grievances. 
• Recognizes and celebrates associates driving overall associate engagement. 
• Accountable to ensuring all associate reviews are delivered on time. 

Overall Store Experience:  

• Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.  
• Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns. 
• Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience. 
• Evaluates operations and seeks opportunities to continuously improve processes and services. 
• Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups. 
• Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team. 
• Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures. 
• Prioritizes and ensures a safe environment for our associates, pets, and pet parents. 
• Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.  
• Communicates business and financial objectives to other leaders within the store.  
• Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate. 
• Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed. 
• Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise. 

Business Management:   

• Deliver corporate strategy and profitability goals by executing the direction set leadership.  
• Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed 
• Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets. 
• Manages expenses such as labor and supplies and any other relevant store metrics. 
• Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation. 
• Creates and posts schedules for the entire store.  
• Accountable for processing payroll weekly and managing labor within a budget. 
• Executes daily, weekly, and monthly reporting and paperwork as required by the Company. 
• Accountable to run store related errands to support store needs. 

QUALIFICATIONS  

• 4-6 years of retail leadership or experience in a customer-focused environment. 
• Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed  
• Proficiency in computer applications. 
• Strong written and verbal communication skills. 
• Ability to react under pressure and maintain composure.   
• Strong organizational skills and attention to detail.  

SUPERVISORY RESPONSIBILITY  

• Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.  

PHYSICAL DEMANDS AND WORK ENVIRONMENT  

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. 
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. 

Do what you love  

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.  

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!   

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into.  Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage.  This position is also eligible for benefits as described at 

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!  

Retail Store Manager

About Life at PetSmart  

At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too . Our values are rooted in unconditional love —a lesson we learn from our pets—and staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.  

Benefits that benefit you  

Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings:

• Paid bi-weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

JOB SUMMARY  

PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store’s daily business while upholding the company’s vision, mission, values, and strategy within the store.  

ESSENTIAL RESPONSIBILITIES  

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: 

People Leadership:   

• Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.   
• Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.  
• Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.  
• Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.   
• Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results. 
• Cascades information to associates and adjusts team priorities to meet goals and commitments. 
• Ensures continued alignment and responds effectively to a changing environment. 
• Address and administer associate complaints and grievances. 
• Recognizes and celebrates associates driving overall associate engagement. 
• Accountable to ensuring all associate reviews are delivered on time. 

Overall Store Experience:  

• Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.  
• Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns. 
• Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience. 
• Evaluates operations and seeks opportunities to continuously improve processes and services. 
• Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups. 
• Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team. 
• Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures. 
• Prioritizes and ensures a safe environment for our associates, pets, and pet parents. 
• Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.  
• Communicates business and financial objectives to other leaders within the store.  
• Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate. 
• Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed. 
• Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise. 

Business Management:   

• Deliver corporate strategy and profitability goals by executing the direction set leadership.  
• Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed 
• Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets. 
• Manages expenses such as labor and supplies and any other relevant store metrics. 
• Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation. 
• Creates and posts schedules for the entire store.  
• Accountable for processing payroll weekly and managing labor within a budget. 
• Executes daily, weekly, and monthly reporting and paperwork as required by the Company. 
• Accountable to run store related errands to support store needs. 

QUALIFICATIONS  

• 4-6 years of retail leadership or experience in a customer-focused environment. 
• Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed  
• Proficiency in computer applications. 
• Strong written and verbal communication skills. 
• Ability to react under pressure and maintain composure.   
• Strong organizational skills and attention to detail.  

SUPERVISORY RESPONSIBILITY  

• Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.  

PHYSICAL DEMANDS AND WORK ENVIRONMENT  

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. 
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. 

Do what you love  

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.  

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!   

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into.  Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage.  This position is also eligible for benefits as described at 

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.

In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop.

What we offer: 

• Competitive wages; $18.35 per hour
• Growth opportunities abound – We promote from within
• No prior experience is required as we provide training and team support to help you succeed
• Additional hours may be available upon request 

Now, about you: 

• Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
• Available to work 2-3 shifts per week, including weekends
• Can lift up to 23 kilograms on a regular basis and stand for up to 6 hours
• Perform job duties with a safety-first mentality in a retail environment
• Are comfortable preparing, cooking, and cleaning work area and equipment 
• Have reliable transportation to and from work location
• Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
• Are a motivated self-starter with a strong bias for action and results
• Work independently, but also possess successful team building skills 
• Have the ability to perform job duties with a safety-first mentality in a retail environment

If this sounds like you, we can’t wait to learn more about you. Apply Now!