44 Retail jobs in Grimsby

Sales Keyholder, PT
**Sales Keyholder, PT**
**Values & Innovation**
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
**Job Highlights**
**$19.75** **-** **$22.22** **per hour!**
Our Sales Keyholder backs up the store leadership team by overseeing sales and customer service, coaching teammates, and calling the plays for the daily operations of the store when necessary. This position is a great first-time leadership role for the right candidate.
**We count on our Sales Keyholders to:**
+ Ensure we always provide great customer service
+ Lead a selling culture and enhance the customer experience
+ Recognize and reward performance
+ Coach, train, and support teammates
+ Manage loss prevention, safety, and audit expectations and results
+ Ensure the store is neat, clean, and well-stocked
+ Open and close the store when necessary
**To be considered for this role, you must meet these minimum requirements:**
+ At least 18 years old
+ High school degree or equivalent
+ 1+ year of retail/customer service experience
+ Available to work a flexible schedule - including evenings, weekends, and holidays
+ Comfortable with technology (such as hand-held and mobile devices)
+ Strong communication skills
+ Can stand, walk, bend and lift cartons weighing up to 25 lbs. during each work shift with or without an accommodation
**You'll be considered a top candidate if you have:**
+ Previous experience in a leadership position
+ Previous experience in a retail setting
**Perks & benefits our Part-Time Sales Keyholders receive:**
+ Generous teammate discount
+ Monthly bonus incentive pay eligibility
+ Ability to participate in special contests with opportunity to win merchandise and other exclusive prizes
+ Work-Life Assistance Program to support health, personal, family or work-related challenges
+ High-energy environment, working alongside people who appreciate the power of a team
+ Opportunities for professional development and advancement
Learn more about our benefits ( of Role**
The Keyholder, Sales contributes to the achievement of the store's profitability and Key Performance Indicators by effectively performing the responsibilities of a leader on duty, providing customer service aligning with Under Armour's core values while working as part of store leadership to accomplish operational excellence. The Retail Store Keyholder serves as a coach and mentor to other teammates within sales/stock. This role also serves as the go-to leader in the absence of the Assistant Store Manager role and is responsible for opening and closing stores.
**Your Impact**
**_Sales & Omni_**
+ As part of the store leadership team, supports in driving sales and retail/omni KPI target achievement
+ Act as the leader on duty and consistently models the brand's Athlete service standards and selling behaviors
+ Provides in-depth information related to wide portfolio of technical products
+ Seeks and offers solutions to athletes based on their requests.
**_Brand image & Customer Experience_**
+ As part of the store leadership team, supports in training teammates to provide a service/selling culture unique to Under Armour.
+ Uses advanced functional expertise to drive sales and Athlete loyalty.
+ Shares, guides and trains basic core and seasonal product knowledge to junior teammates.
**_Retail Operations_**
+ Responsible for keeping the store key, opening and closing store according to Standard Operating procedures
+ Train and lead teammates in the execution of daily operations aligning with UA process and policies
+ Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
+ Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs. Builds Athlete loyalty through in-store experience, using various available applications
+ Ensure store audit compliance and shrink results meet company loss prevention standards
+ Adhere to Loss Prevention policies and advise rest of store leadership of unusual internal or external activity.
+ Assume Keyholder, Stock responsibilities as necessary.
+ Maintain and support store safety standards and communicate teammate accidents/injuries/concerns to rest of store leadership immediately.
**_Leadership & Team Collaboration_**
+ Communicate clear priorities, sales and KPI targets to sales teammates to achieve the targeted levels.
+ Support UA strategies to drive sales and operations; observe sales trend and advise rest of store leadership of opportunities.
+ Support the Store Manager and Assistant Store Manager, Retail Operations Team, and local HR during onboarding and continuous training.
**Qualifications**
+ Advanced numeracy, literacy, and advanced communication skills
+ Fluent in local language and basic verbal English skills
+ Basic people management skills
+ Proficient in use of computers and other technology
+ Effectively communicate with athletes, teammates, and leadership
+ Adjusts to new ideas/methods of working
+ Knowledgeable of store operations, visual merchandising, stock room, risk management & safety
+ Knowledge and understanding of employment laws including compliance with federal, state, and local requirements
+ Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
+ Advanced selling experience and comprehensive industry understanding
+ May anticipate and prevent problems and roadblocks before they occur
**Requirements**
+ One year experience in a sports/apparel & footwear retail environment
+ Exposure to Keyholder experiences
+ High School education or equivalent
+ Availability to work a flexible schedule, including holidays, nights, and weekends
**Physical Requirements**
+ Ability to handle or relocate products up to 25 lbs/12kgs
+ Able to stand and move about for extended periods of time with short breaks to handle products
+ Ability to freely access all areas of the store; including the selling floor, stock and register area
+ Reasonable accommodations may be made to assist in performing the essential responsibilities
**Our Commitment to Equal Opportunity**
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via
Requisition ID:
Location:
Hamilton, ON, CA, L8H 2V4
Business Unit: Retail Field
Region: North America
Employee Class: Part Time
Employment Type: Hourly
Learn more about our Benefits here

Lead Associate, Footwear PT
**Lead Associate, Footwear PT**
**Values & Innovation**
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
**Job Highlights**
**$19.00** **-** **$21.38** **per hour!**
The Lead Associate, Footwear is responsible for the achievement of store footwear sales by providing the customer with an exceptional shopping experience. The Lead Associate, Footwear maximizes footwear sales by delivering efficient, friendly, and knowledgeable service and ensuring the store is neat, clean, and well-presented at all times.
**We count on our Lead Associate, Footwear to:**
+ Provide an exceptional customer service experience that is unique to Under Armour
+ Bring out the best in each customer by suggesting the right footwear based on their needs
+ Coach fellow teammates on footwear products and best-selling practices
+ Stock, straighten and clean the store
+ Assist in fulfilling omnichannel orders
**To be considered for this role, you must meet these minimum requirements:**
+ At least 18 years old
+ 1-year previous retail experience
+ Available to work a flexible schedule
+ Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices)
+ Strong communication skills
+ Ability to perform essential functions of the role
**You'll be considered a top candidate if you also have:**
+ Previous experience selling footwear in a retail environment
**Perks & benefits our Part-Time Associates receive:**
+ Generous teammate discount
+ Ability to participate in special contests with opportunity to win merchandise and other exclusive prizes
+ Work-Life Assistance Program to support health, personal, family or work-related challenges
+ High-energy environment, working alongside people who appreciate the power of a team
+ Opportunities for professional development and advancement
Learn more about our Benefits ( of Role**
The Lead Associate, Footwear supports the achievement of store sales and KPI targets by modeling brand values, leveraging product knowledge, and selling skills to provide Athletes a unique experience when visiting Under Armour. The Lead Associate, Footwear uses product knowledge expertise and operational experience support to other teammates.
**Your Impact**
**Sales & Omni**
+ Complete omni-channel requests for athletes in line with Under Armour's policies and procedures where applicable
+ Coaching and training fellow teammates on footwear technology and selling practices
+ Promote core & seasonal products to athletes by incorporating knowledge into selling process
**Brand Image & Athlete Experience**
+ Model the Under Armour service culture and exceed customer expectation
+ Provide an athlete experience unique to Under Armour
+ Aid Athletes according to UA service model, communicate brand values, and identify sales opportunities
+ Familiar with UA Brand stories communicated during training sessions
**Retail Operations**
+ Provide feedback on store operations to the Store Leadership
+ Maintain merchandising standards and support execution of floorsets
+ Operate within UA policies and procedures communicating risk to Store Leadership when necessary
+ Perform operational and cash processes (manual or system) in line with company guide and training
+ Adhere to Under Armour's dress code and attendance policies
+ Assist as needed in operations; cash desk/ticketing/merchandising/stock replenishment
**Team Collaboration/Self Growth**
+ Collaborate with teammates to meet or exceed store goals
+ Ability to actively listen to feedback from leadership to continue to grow as a teammate
**Qualifications**
+ Basic numeracy and literacy
+ Active listening & communication skills
+ Fluency in local language
+ Proficient in use of computers and other technology
+ Ability to establish interpersonal relationships
+ Collaborate in a team environment
+ Ability to perform tasks in a fast-paced and deadline-oriented environment
+ Limited understanding of business acumen
+ Demonstrated critical thinking to solve routine problems
+ Basic prioritizing & planning skills
**Requirements**
+ One year experience of working in a sports/apparel & footwear retail environment
+ High School education or equivalent
+ Availability to work a flexible schedule, including holidays, nights, and weekends
**Physical Requirements**
+ Ability to handle or relocate products up to 25 lbs/12kgs
+ Able to stand and move about for extended periods of time with short breaks to handle products
+ Ability to freely access all areas of the store; including the selling floor, stock and register area
+ Reasonable accommodations may be made to assist in performing the essential responsibilities
**Our Commitment to Equal Opportunity**
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via
Requisition ID:
Location:
Hamilton, ON, CA, L8H 2V4
Business Unit: Retail Field
Region: North America
Employee Class: Part Time
Employment Type: Hourly
Learn more about our Benefits here

As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do.
**Summary of Key Responsibilities**
Responsibilities and essential job functions include but are not limited to the following:
+ Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
+ Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
+ Anticipates customer and store needs by constantly evaluating environment and customers for cues.
+ Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
+ Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
+ Provides feedback to store manager on partner performance during shift.
+ Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
+ Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
+ Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
+ Discovers and responds to customer needs.
+ Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
+ Executes store operations during scheduled shifts.
+ Organizes opening and closing duties as assigned.
+ Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
+ Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
+ Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
+ Maintains regular and consistent attendance and punctuality.
+ Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
+ Follows health, safety and sanitation guidelines for all products.
+ Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
+ Utilizes operational tools to achieve operational excellence during the shift.
**Summary of Experience**
+ Customer service experience in a retail or restaurant environment
**Required Knowledge, Skills & Abilities**
+ Ability to direct the work of others
+ Ability to learn quickly
+ Effective oral communication skills
+ Knowledge of the retail environment
+ Strong interpersonal skills
+ Ability to work as part of a team
_Starbucks and its brands are an equal opportunity employer of all qualified individuals._
_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of colour, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._
_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, provincial and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please email us at_
Benefit Information

As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do.
**Summary of Key Responsibilities**
Responsibilities and essential job functions include but are not limited to the following:
+ Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
+ Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
+ Anticipates customer and store needs by constantly evaluating environment and customers for cues.
+ Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
+ Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
+ Provides feedback to store manager on partner performance during shift.
+ Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
+ Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
+ Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
+ Discovers and responds to customer needs.
+ Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
+ Executes store operations during scheduled shifts.
+ Organizes opening and closing duties as assigned.
+ Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
+ Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
+ Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
+ Maintains regular and consistent attendance and punctuality.
+ Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
+ Follows health, safety and sanitation guidelines for all products.
+ Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
+ Utilizes operational tools to achieve operational excellence during the shift.
**Summary of Experience**
+ Customer service experience in a retail or restaurant environment
**Required Knowledge, Skills & Abilities**
+ Ability to direct the work of others
+ Ability to learn quickly
+ Effective oral communication skills
+ Knowledge of the retail environment
+ Strong interpersonal skills
+ Ability to work as part of a team
_Starbucks and its brands are an equal opportunity employer of all qualified individuals._
_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of colour, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._
_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, provincial and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please email us at_
Benefit Information

As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do.
**Summary of Key Responsibilities**
Responsibilities and essential job functions include but are not limited to the following:
+ Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
+ Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
+ Anticipates customer and store needs by constantly evaluating environment and customers for cues.
+ Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
+ Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
+ Provides feedback to store manager on partner performance during shift.
+ Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
+ Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
+ Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
+ Discovers and responds to customer needs.
+ Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
+ Executes store operations during scheduled shifts.
+ Organizes opening and closing duties as assigned.
+ Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
+ Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
+ Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
+ Maintains regular and consistent attendance and punctuality.
+ Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
+ Follows health, safety and sanitation guidelines for all products.
+ Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
+ Utilizes operational tools to achieve operational excellence during the shift.
**Summary of Experience**
+ Customer service experience in a retail or restaurant environment
**Required Knowledge, Skills & Abilities**
+ Ability to direct the work of others
+ Ability to learn quickly
+ Effective oral communication skills
+ Knowledge of the retail environment
+ Strong interpersonal skills
+ Ability to work as part of a team
_Starbucks and its brands are an equal opportunity employer of all qualified individuals._
_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of colour, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._
_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, provincial and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please email us at_
Benefit Information

As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do.
**Summary of Key Responsibilities**
Responsibilities and essential job functions include but are not limited to the following:
+ Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
+ Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
+ Anticipates customer and store needs by constantly evaluating environment and customers for cues.
+ Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
+ Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
+ Provides feedback to store manager on partner performance during shift.
+ Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
+ Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
+ Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
+ Discovers and responds to customer needs.
+ Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
+ Executes store operations during scheduled shifts.
+ Organizes opening and closing duties as assigned.
+ Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
+ Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
+ Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
+ Maintains regular and consistent attendance and punctuality.
+ Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
+ Follows health, safety and sanitation guidelines for all products.
+ Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
+ Utilizes operational tools to achieve operational excellence during the shift.
**Summary of Experience**
+ Customer service experience in a retail or restaurant environment
**Required Knowledge, Skills & Abilities**
+ Ability to direct the work of others
+ Ability to learn quickly
+ Effective oral communication skills
+ Knowledge of the retail environment
+ Strong interpersonal skills
+ Ability to work as part of a team
_Starbucks and its brands are an equal opportunity employer of all qualified individuals._
_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of colour, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._
_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, provincial and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please email us at_
Benefit Information

As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do.
**Summary of Key Responsibilities**
Responsibilities and essential job functions include but are not limited to the following:
+ Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
+ Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
+ Anticipates customer and store needs by constantly evaluating environment and customers for cues.
+ Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
+ Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
+ Provides feedback to store manager on partner performance during shift.
+ Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
+ Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
+ Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
+ Discovers and responds to customer needs.
+ Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
+ Executes store operations during scheduled shifts.
+ Organizes opening and closing duties as assigned.
+ Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
+ Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
+ Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
+ Maintains regular and consistent attendance and punctuality.
+ Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
+ Follows health, safety and sanitation guidelines for all products.
+ Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
+ Utilizes operational tools to achieve operational excellence during the shift.
**Summary of Experience**
+ Customer service experience in a retail or restaurant environment
**Required Knowledge, Skills & Abilities**
+ Ability to direct the work of others
+ Ability to learn quickly
+ Effective oral communication skills
+ Knowledge of the retail environment
+ Strong interpersonal skills
+ Ability to work as part of a team
_Starbucks and its brands are an equal opportunity employer of all qualified individuals._
_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of colour, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._
_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, provincial and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please email us at_
Benefit Information

As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do.
**Summary of Key Responsibilities**
Responsibilities and essential job functions include but are not limited to the following:
+ Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
+ Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
+ Anticipates customer and store needs by constantly evaluating environment and customers for cues.
+ Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
+ Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
+ Provides feedback to store manager on partner performance during shift.
+ Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
+ Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
+ Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
+ Discovers and responds to customer needs.
+ Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
+ Executes store operations during scheduled shifts.
+ Organizes opening and closing duties as assigned.
+ Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
+ Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
+ Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
+ Maintains regular and consistent attendance and punctuality.
+ Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
+ Follows health, safety and sanitation guidelines for all products.
+ Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
+ Utilizes operational tools to achieve operational excellence during the shift.
**Summary of Experience**
+ Customer service experience in a retail or restaurant environment
**Required Knowledge, Skills & Abilities**
+ Ability to direct the work of others
+ Ability to learn quickly
+ Effective oral communication skills
+ Knowledge of the retail environment
+ Strong interpersonal skills
+ Ability to work as part of a team
_Starbucks and its brands are an equal opportunity employer of all qualified individuals._
_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of colour, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._
_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, provincial and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please email us at_
Benefit Information

As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do.
**Summary of Key Responsibilities**
Responsibilities and essential job functions include but are not limited to the following:
+ Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
+ Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
+ Anticipates customer and store needs by constantly evaluating environment and customers for cues.
+ Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
+ Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
+ Provides feedback to store manager on partner performance during shift.
+ Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
+ Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
+ Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
+ Discovers and responds to customer needs.
+ Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
+ Executes store operations during scheduled shifts.
+ Organizes opening and closing duties as assigned.
+ Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
+ Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
+ Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
+ Maintains regular and consistent attendance and punctuality.
+ Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
+ Follows health, safety and sanitation guidelines for all products.
+ Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
+ Utilizes operational tools to achieve operational excellence during the shift.
**Summary of Experience**
+ Customer service experience in a retail or restaurant environment
**Required Knowledge, Skills & Abilities**
+ Ability to direct the work of others
+ Ability to learn quickly
+ Effective oral communication skills
+ Knowledge of the retail environment
+ Strong interpersonal skills
+ Ability to work as part of a team
_Starbucks and its brands are an equal opportunity employer of all qualified individuals._
_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of colour, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._
_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, provincial and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please email us at_
Benefit Information