21 Retail jobs in Orillia

As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do.
**Summary of Key Responsibilities**
Responsibilities and essential job functions include but are not limited to the following:
+ Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
+ Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
+ Anticipates customer and store needs by constantly evaluating environment and customers for cues.
+ Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
+ Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
+ Provides feedback to store manager on partner performance during shift.
+ Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
+ Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
+ Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
+ Discovers and responds to customer needs.
+ Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
+ Executes store operations during scheduled shifts.
+ Organizes opening and closing duties as assigned.
+ Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
+ Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
+ Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
+ Maintains regular and consistent attendance and punctuality.
+ Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
+ Follows health, safety and sanitation guidelines for all products.
+ Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
+ Utilizes operational tools to achieve operational excellence during the shift.
**Summary of Experience**
+ Customer service experience in a retail or restaurant environment
**Required Knowledge, Skills & Abilities**
+ Ability to direct the work of others
+ Ability to learn quickly
+ Effective oral communication skills
+ Knowledge of the retail environment
+ Strong interpersonal skills
+ Ability to work as part of a team
_Starbucks and its brands are an equal opportunity employer of all qualified individuals._
_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of colour, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._
_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, provincial and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please email us at_
Benefit Information

As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do.
**Summary of Key Responsibilities**
Responsibilities and essential job functions include but are not limited to the following:
+ Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
+ Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
+ Anticipates customer and store needs by constantly evaluating environment and customers for cues.
+ Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
+ Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
+ Provides feedback to store manager on partner performance during shift.
+ Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
+ Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
+ Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
+ Discovers and responds to customer needs.
+ Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
+ Executes store operations during scheduled shifts.
+ Organizes opening and closing duties as assigned.
+ Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
+ Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
+ Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
+ Maintains regular and consistent attendance and punctuality.
+ Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
+ Follows health, safety and sanitation guidelines for all products.
+ Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
+ Utilizes operational tools to achieve operational excellence during the shift.
**Summary of Experience**
+ Customer service experience in a retail or restaurant environment
**Required Knowledge, Skills & Abilities**
+ Ability to direct the work of others
+ Ability to learn quickly
+ Effective oral communication skills
+ Knowledge of the retail environment
+ Strong interpersonal skills
+ Ability to work as part of a team
_Starbucks and its brands are an equal opportunity employer of all qualified individuals._
_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of colour, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._
_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, provincial and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please email us at_
Benefit Information

**Description**
Job Title: Retail Production Manager
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life.
What you'll be working on:
Responsible for the overall management and direction of the production process, along with leadership of the team, in accordance with all policies, procedures, regulations and laws. The Production Manager has direct responsibility for specific departments spanning both the production room and the sales floor. Ensure the store puts out the right items at the right price and at the right time through accurate pricing, shop-able racks, full merchandise utilization, seasonal backstock, efficient workflow and productive work pace. The Production Manager's supervision takes the form of quality control checking and side-by-side involvement in the work to observe, assess, coach, and counsel performance, as well as to set the pace of work. The Production Manager is guided by the Savers vision and Core Values.
Store Performance
+ Ensurestore performancemeets financial targets and key metrics based on annual and quarterly operating plan(s).
+ Continually monitor and set the pace of work.
+ Understand company objectives, local market potential andhave the ability toanalyze and act on key metrics, observation and information.
+ Inspect sales floor for shop-ability and ensure a positive customer/donor experience at all points of interaction.
+ Prioritize and direct team member activity.
Leadership and Development
+ Lead, direct and supervise the work of supervisor(s) and production team members.
+ Plan staffing needs and coordinate recruitment,selectionand training.
+ Regularly observe, assess, interact, coach and counsel supervisors and team members.
+ Identify and develop high potential supervisors and team members through on-the-job, guided work.
+ Maintain a respectful values-driven workplace.
+ Use open communication tools and convert team member input into meaningful action. Address complaints and resolve issues consistent with our values,policiesand procedures. Provide recognition and candid feedback.
+ Fulfill manager on duty responsibilities and oversee the entire store as acting manager in-charge when assigned.
Customer/Donor Service
+ Receive and respond to customer/donor questions,requestsand complaints.
+ Deliver a positive and unforgettable customer/donor experience by setting the example for, as well as training and coaching, customer/donor service expectations to team members.
+ Actively engage with the customer/donor by seekingfirst handfeedback to make improvements to all aspects of the shopping and donor experience.
+ Implement the set-up of sales and marketing promotions & programs when required.
+ Assist donors per Company standards.
Consistent Production
+ Manage item put out condition & volume, production margin, spread of put-out prices and seasonal back stock.
+ Ensure all sellable items are available to the customer.
+ Plan, schedule, assign and direct work of the team,making adjustmentsas needed, to achieve sales, service, production, labor efficiency, and profit objectives.
+ Manage production workflow efficiencies,standardsand organization.
+ Oversee quality control checks throughout all production stages: during production, prior to rolling, on the floor and at recycle off the floor.
+ Lead the morning maintenance program to ensure sales floor is ready for business eachmorning;capture and leverage learnings.
+ Partner with the Community Donation Manager/Retail Sales Manager to manage OSD flow and process.
+ Ensure accuracy of daily stock-on-hand (SOH) and merchandise supply requirements.
+ Ensure theSaversrecycling program is fully leveraged to reduce landfill and allow for further reuse of unsold/un-saleable items.
Loss Prevention and Safety
+ Protect company assets and information by ensuring their safe handling,securityand integrity.
+ Proactively promote loss prevention awareness by upholding procedures and ensuring policies are in place.
+ Maintain a safe work environment through education, consistent follow up, ensuring policies and procedures are in place, and supporting the Joint Health and Safety Committee (JHSC).
+ Oversee certification process for Big Joe, baler and Lock-Out/Tag Out (LOTO).
In the absence of the Store Manager, oversees the store and team in accordance with all policies, procedures, regulations, and laws. This includes implementing and administering company programs, policies, and procedures. Makes decisions and takes reasonable action in the absence of the Store Manager. Performs any other task, function or responsibility as instructed by their immediate supervisor and/or superior manager of the Company.
What you have:
+ Excellent presentation skills
+ Ability to communicate well in both verbal and written forms.
+ Ability to observe, assess and coach the work of others.
+ Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
+ Ability to reason, make decisions, and use independent judgment in various situations.
+ Proficient in all Microsoft Office applications.
Minimum Required Education, Training and Experience:
+ High Schooldiploma:post-Secondarydegree/diploma preferred.
+ Results-driven retail store management, or industrial management experience.
+ Strong mathematical and analytical skills.
Physical Requirements:
+ Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need tolift andcarry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 - 10lbs.of force.
+ Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
+ Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms,merchandise & pricing inspection.
+ Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneelingneeded tohandle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
+ Frequently required to read written & electronic documents and product labels.
+ Continuous need to hear and verbally communicatein order tointeract with and respond tomanagement, team members and customers. Will need to hear requests in person and via intercom andtelephone.
+ Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners,detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
+ Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays.
+ Able and willing to safely, cautiously, and efficiently navigate work environment that may include largeindustrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.
+ Frequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks/shelves.
+ Possess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing/movement activities.
+ Continuous standing, frequent walking, stooping,bendingand twisting and occasional kneeling needed to stack and/or stock product(s) on display racks.
FLSA: Exempt
Travel: Will periodically need to drive to meetings or other stores for business purposes.
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

**Description**
Job Title: Retail Store Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Retail Store Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Retail Store Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
8000 Highway 12, Unit #15-A, Orillia, ON L3V 7W7
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

**Description**
Job Title: Retail Store Supervisor
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
As a Retail Store Supervisor at Savers / Value Village, everything you do has a specific purpose that links Team Member effort to business results in your store. Our Retail Store Supervisors make important decisions that directly impact the success of their store every day. And, they continuously develop and empower their Team Members.
Retail Store Supervisor opportunities in Operations, Production and Retail may include:
- Front End Supervisor
- Production Supervisor
- Community Donation Supervisor
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
8000 Highway 12, Unit #15-A, Orillia, ON L3V 7W7
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

**Description**
Job Title: Retail Warehouse & Production Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Retail Warehouse & Production Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Retail Warehouse & Production Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
8000 Highway 12, Unit #15-A, Orillia, ON L3V 7W7
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

**Description**
Job Title: Retail Sales Manager
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise!
Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life.
What you'll be working on:
Accountable for the overall management and direction of the processes associated with the day-to-day functions of the sales floor. Upholds company standards throughout all customer and donor areas of the store (inside and outside), remaining aware of customer and donor needs, and monitoring and ensuring fast, accurate, and friendly service at cash registers, self-checkouts, on the retail floor, and at point of donation. The Retail Sales Manager is guided by the Savers Vision and Core Values. Reports to the Store Manager.
Store Performance
+ Ensures store performance meets financial targets and key metrics based on annual and quarterly operating plan(s).
+ Continually monitors and sets the pace of work.
+ Understands company objectives, local market potential and can analyze and act on key metrics, observations, and information.
+ Inspects sales floor for shop-ability and merchandising standards and ensures a positive customer/donor experience at all points of interaction.
+ Leads the generation of new Super Savers Club membership.
+ Prioritizes and directs team member activity.
Leadership and Development
+ Leads, directs, and supervises the work of supervisor(s) and retail sales floor team members.
+ Plans staffing needs and coordinates recruitment, selection, and training.
+ Regularly interacts, trains, coaches, and counsels the supervisors and team members. Provides recognition and candid feedback. Addresses complaints and solves issues.
+ Identifies and develops high potential team members for supervisory and management positions through on-the-job, guided work.
+ Role models and maintains a respectful, values-driven workplace that adheres to all Savers' Policies and Procedures.
+ In the absence of the Store Manager, fulfills their responsibilities and oversees the entire store as acting Store Manager.
Retail and CDC Operations
+ Schedules supervisors and team members for cash register, self-checkout, sales floor, to meet customer/donor demand.
+ Continuously assesses the sales floor and donor areas, and directs team member activity, to ensure that standards are met. Sets the pace of work.
+ Informs team members of operating plan targets and progress against targets. - Monitors sales, items sold and operations labor hours regularly throughout each shift to ensure efficiency targets are met and determine the need to increase, decrease or reassign staffing.
+ Identifies sub-standard departments &/or categories and takes action for resolution.
+ Accountable for determining appropriate space-to-sales for departments and categories using the CatMax tool and adjusting linear footage accordingly, in conjunction with the Store Manager, to maximize sales.
+ Receives and responds to customer questions, requests, and complaints.
+ Processes exchanges, special customer needs, and team member purchases as needed.
+ Leverages Voice of Customer Program to improve customer / donor satisfaction.
+ Delivers a positive and unforgettable customer/donor experience by setting the example for, as well as training and coaching, customer service expectations.
+ Actively engages with the customer by seeking first-hand customer feedback to make improvements to all aspects of the shopping and donor experience.
+ Implements the set-up of sales and marketing promotions & programs.
Safety, Loss Prevention & Cash/Tender Control
+ Maintains a safe work environment through education, consistent follow up, ensuring policies and procedures are in adherence, and supporting the Joint Health and Safety Committee (JHSC).
+ Partners with Store Manager on safety issues and solutions. Reports via Interview Entry platform where appropriate.
+ Protects company assets and information by ensuring their safe handling, security and integrity.
+ Manages cash and tender controls. Performs morning accounting and banking procedures as needed and ensures all supervisors are trained to execute this procedure to standard.
+ Proactively promotes loss prevention awareness by upholding procedures and ensuring policies are in place.
What you have:
+ Strong mathematical and analytical skills.
+ Ability to communicate well in both verbal and written forms.
+ Ability to observe, assess and coach the work of others.
+ Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
+ Ability to reason, make decisions, and use independent judgment in various situations.
+ Proficient in all Microsoft Office applications.
Minimum Required Education, Training and Experience:
+ High School diploma: post-Secondary degree/diploma preferred.
+ Experience in salesfloor supervisor, cashier supervisor, customer service management, or retail management.
+ Experience in Savers production environment, managing the functions of sorting/grading/pricing (preferred; can be acquired in position).
Physical Requirements:
+ Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 - 10 lbs. of force.
+ Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
+ Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
+ Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
+ Frequently required to read written & electronic documents and product labels.
+ Continuously needs to hear and verbally communicate in order to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone.
+ Will occasionally be exposed to hazardous machinery (compactor, baler, forklift), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
+ Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts. In addition to the above:
+ May sometimes be required to drive to the bank to make deposits.
+ Will periodically be required to drive to meetings or other stores for business purposes.
+ Will need to adjust work schedule to the needs of the business, including working nights, weekends, and holidays.
FLSA: Exempt
Travel: Will periodically need to drive to meetings or other stores for business purposes.
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

**Description**
Job Title: Retail Store Supervisor
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
As a Retail Store Supervisor at Savers / Value Village, everything you do has a specific purpose that links Team Member effort to business results in your store. Our Retail Store Supervisors make important decisions that directly impact the success of their store every day. And, they continuously develop and empower their Team Members.
Retail Store Supervisor opportunities in Operations, Production and Retail may include:
- Front End Supervisor
- Production Supervisor
- Community Donation Supervisor
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
8000 Highway 12, Unit #15-A, Orillia, ON L3V 7W7
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

Job Description

Job Description

Description

Job Title: Retail Warehouse & Production Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Retail Warehouse & Production Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Retail Warehouse & Production Associates.

What you can expect:

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

8000 Highway 12, Unit #15-A, Orillia, ON L3V 7W7

Value Village is committed to fair and accessible employment practices.  Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.  Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.