Customer Service Representative

Toronto, Ontario Farm Boy Inc.

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Job Description

Company Description

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

Job Description

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities: 

  • Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
  • Have a passion for food and knowledgeably handle all customer questions or comments confidently.
  • Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
  • Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
  • Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dusting.  
  • Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
  • Perform designated opening and closing procedures and offer assistance to other team members as requested.
  • May be requested to undertake other related duties on a periodic basis.
Qualifications

  • Superior customer service, organizational and interpersonal skills.
  • Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
  • Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
  • Ability to work in a team environment with clear and effective communication style, both written and oral.
  • Flexible schedule, including weekends, evenings and holidays.
  • Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

  • Required to stand for long periods of time during shift.
  • Required to lift, carry or handle heavy objects.
  • Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).


Additional Information

Accommodation is available upon request for applicants and employees with disabilities.

This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Toronto, Ontario Savers/Value Village

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Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

  • Comprehensive extended health care plans for full-time Team Members
  • Company-Paid Life and AD&D Insurance
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
  • Paid time off from work for leisure or other hobbies
  • A range of mental health services to assist you in managing daily life

2776 Victoria Park Ave, North York, ON M2J 4A8

Value Village is committed to fair and accessible employment practices.  Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.  Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Vaughan, Ontario Trim Depot

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About Trim Depot

Trim Depot is a market leader in the trim and door industry. Centrally located in Vaughan off of highways 400 & 407, we distribute our product to partners throughout the GTA. With a focus on customer service, our team delivers high-quality materials while ensuring a high level of customer satisfaction.

About the Sales Associate position

We are looking to expand our Showroom Sales Team to reduce wait times and achieve a high level of customer satisfaction. We are looking for a motivated customer orientated Sales Associate, looking to work in a fast-paced and challenging work environment. The ideal candidate must be a responsible individual with great attention to detail.

The Sales Associate will be responsible for working with our sales team in meeting sales and customer satisfaction objectives within a fast paced and changing work environment. They are responsible for invoicing customers and educating them on the various doors, baseboards & casings and other products we can offer, for their home decor. The Sales Associate will provide product/services information and resolve any emerging problems our customer accounts may face. It is vital the Sales Associate is customer oriented and respond efficiently to customer requests and inquiries using a wide range of platforms.

The goal is to facilitate sustainable growth by providing additional value through excellent customer service, to go along with our high-quality products.

Sales Associate responsibilities are:
  • Maintaining a good relationship with customers
  • Managing a high volume of incoming calls
  • Identifying and assessing customers needs in order to achieve satisfaction
  • Generating sales leads through cold calling and following up with quotes
  • Ensure all payments are taken and paperwork filed away properly
  • Assist in the development of new products
  • Communicating lead times with customers
  • Providing accurate, valid and complete information to customers and internal team
  • Follow communication procedures, guidelines and policies
Sales Associate requirements are:
  • Able to handle inventory/stock
  • Proven sales experience
  • Proven customer support experience
  • Ability to multitask, prioritize, and manage time effectively
  • Good mathematical skills
  • Effective communication skills
  • Good organizational skills
  • Bachelor's degree
  • Strong computer skills and the willingness/ability to learn a new program
What do you get out of this?
  • Be part of and grow with our fast-growing, dynamic team
  • We'll provide you with the tools you need to develop your career and grow with our company
  • Competitive salary with a performance-based bonus structure
  • Full benefits package (after 3 months) and lots of office perk
  • Monthly team-building outings
  • Join us and become part of our growing family!

Equal Opportunity Employer

Trim Depot is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Customer Service Associate

Toronto, Ontario Andrews

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Job Description

Salary:

Customer Service Associate Job Description

Are you passionate, personable,
and experienced in delivering a seamless customer experience in Womens Luxury Fashion? Are you a dedicated follower of the latest seasonal and timeless trends? Are you often described as bright, bubbly, and energetic? If so, you might be a fit as an Andrews Customer Service Associate, and wed love to connect with you.

Nature of Role

The role is led by a customer-first mentality and demands strong skills as well as experience in clienteling and customer service excellence. Skills and experience are supported by structured problem solving, planning, organization skills, and an innovative, collaborative, and cross-functional mindset. These principles must be maintained within the fast-paced operational environment.

Context

Andrews is on a strategic journey to deliver a best-in-class customer experience that is driven by our transition to an omnichannel business and operating model. The Customer Service Associate performs an essential role with their passion for providing best-in-class service to our clients. Passionate about the fashion industry and our business, the Customer Service Associate continuously updates themselves on the latest developments in the fashion industry, trends, and knowledge of Andrews clients and the brands we represent.

Customer Service

  • Representing the Andrews brand, delivers exceptional service through a natural desire to connect with clients providing detail orientated service by enquiring, anticipating, and meeting customer needs and expectations. Aims to deliver the Andrews transformational shopping experience.
  • Firm believer in personal development, continuously updates knowledge of the latest fashion trends, Andrews brand, Andrews vendors to maintain relevance in the industry and provide the best service to our clients
  • Organised and motivated high performer that is driven to achieve personal performance targets

Business Operations

  • A team player that supports the broader team by actively contributing to in-store and company-wide events, promotions, and initiatives.
  • A team player that supports the organization by assisting with daily tasks in the store and ensuring self-compliance with company policies and processes, including but not exclusive to:
  • Receiving and unpacking newly received merchandise and ensuring all product is floor-ready (sized, steamed, security-tagged, etc.)
  • Preparing and shipping customer orders following quality packing and shipping standards
  • Accurately completing incoming and outgoing transfers, maintaining the integrity of the store's overall inventory
  • Utilizing inventory management systems to maintain the integrity of the store's overall inventory
  • Providing general support to the store, including tasks such as but not limited to presentation of store of store, markdowns, reticketing, replenishment
  • Providing sales-floor assistance as required
  • Provides support to digital functions as required (e.g., content creation, online chat function, store email inbox)
  • Providing daily task support to Management as required
  • Demonstrate excellent communication skills with in-store team members as well as with team members in the organization
  • Is comfortable with cross-functional collaboration, whether it is working with the in-store team or across the organisation with the back office and digital teams.

Competencies, Technical Skills and Knowledge:

  • Knowledge of Clienteling and luxury retail
    customer service skills and techniques
  • Experienced in a luxury retail sales environment
  • Inventory management
  • Microsoft 365 Suite: Outlook, Teams and SharePoint
  • Performance and metric driven high-achiever

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Richmond Hill, Ontario Farm Boy Inc.

Posted today

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Job Description

Job Description

Job Description

Company Description

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

Job Description

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities: 

  • Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
  • Have a passion for food and knowledgeably handle all customer questions or comments confidently.
  • Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
  • Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
  • Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dusting.  
  • Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
  • Perform designated opening and closing procedures and offer assistance to other team members as requested.
  • May be requested to undertake other related duties on a periodic basis.
Qualifications

  • Superior customer service, organizational and interpersonal skills.
  • Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
  • Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
  • Ability to work in a team environment with clear and effective communication style, both written and oral.
  • Flexible schedule, including weekends, evenings and holidays.
  • Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

  • Required to stand for long periods of time during shift.
  • Required to lift, carry or handle heavy objects.
  • Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).


Additional Information

Accommodation is available upon request for applicants and employees with disabilities.

This advertiser has chosen not to accept applicants from your region.

Customer Service Associate

Richmond Hill, Ontario Savers/Value Village

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Job Description

Job Description

Description

Job Title: Customer Service Associate 

Who we are: 

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com. 

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.  

Summary & Positions: 

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates. 

What you can expect: 

  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. 

  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. 

  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. 

What you get: 

Comprehensive onboarding and training from day one. 

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. 

  • Comprehensive extended health care plans for full-time Team Members 

  • Company-Paid Life and AD&D Insurance 

  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future 

  • Paid time off from work for leisure or other hobbies 

  • A range of mental health services to assist you in managing daily life

10620 Yonge Street, Richmond Hill, ON L4C 3C8

Value Village is committed to fair and accessible employment practices.  Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.  Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards. 

This advertiser has chosen not to accept applicants from your region.

Customer Service Agent

L5K 1H8 Mississauga, Ontario Top Level Promotions

Posted 15 days ago

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Job Description

Permanent
Job Title: Customer Service AgentDepartment: Customer ServiceReports To: Customer Service ManagerJob Type: Part-TimeCompensation: $21.00 per hour Job Overview: We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by addressing inquiries, resolving concerns, and offering helpful solutions. Your commitment to customer satisfaction will help foster lasting relationships and contribute to the success of our business.

Key Responsibilities:

Customer Assistance: Provide exceptional service to customers via phone, email, and chat, ensuring timely and professional responses.Problem Resolution: Effectively handle and resolve customer issues or complaints, ensuring each customer leaves with a positive experience.Product Expertise: Learn and maintain in-depth knowledge of our products/services to support customers with their needs.Order Support: Assist with processing orders, tracking statuses, and managing returns or exchanges.Record Keeping: Maintain accurate logs of all customer interactions, issues, and resolutions.Team Collaboration: Work with internal teams, including sales and technical support, to find solutions and improve the overall customer experience.Customer Feedback: Collect feedback to help identify opportunities for service improvements and escalate issues when necessary.Retention Efforts: Build strong, lasting relationships with customers through proactive support and engagement.

Qualifications:

Education: High school diploma or equivalent required; college degree is a plus.Experience: Previous customer service experience or similar roles is beneficial.

Skills:

Strong verbal and written communication skills.Excellent problem-solving and analytical abilities.Patience and professionalism in handling challenging situations.Strong organizational skills and attention to detail.Proficiency with customer service software, CRM tools, and Microsoft Office Suite.Ability to manage multiple tasks in a fast-paced setting.

What We Offer:

Competitive pay and a comprehensive benefits package.Opportunities for growth and career development.A supportive and collaborative team environment.Employee discounts on company products and services. How to Apply: Interested? We’d love to hear from you! Please submit your resume and cover letter.  We look forward to learning more about your experience and how you can contribute to our customer service team.
This advertiser has chosen not to accept applicants from your region.
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Customer Service Representative (Mississauga)

Mississauga, Ontario Domino's Pizza Canada

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JOB DESCRIPTION

Hot job openings, fresh out of the oven!


We are happy that you are interested in joining the Domino’s team as a Customer Service Representative (CSR),here is a brief description of some of the responsibilities:


CSRs are primarily responsible for providing exceptional customer service, making great Domino’s Pizza products and maintaining cleanliness of the store. CSR’s at Domino’s work in a team environment making it important for them to be positive and productive team players. Every CSR plays a part in helping the store achieve its goals for customer service, sales growth, operational reviews and cost management.


Other responsibilities may include being a shift leader. Shift leaders are responsible for completing all shift tasks as laid out in the policies, manage other team members, balance finances and inventory and train team members. Shift leaders may be required to attend workshops to further develop their skills.


We expect the standard professionalism from our team members including arriving on time in complete uniform with a positive attitude. There are other duties a CSR may be asked to perform outside of the above description.


Who we are:

Our franchise group (Empire Pizza) operates many Domino's Pizza locations across Mississauga, Brampton, Hamilton, Orangeville, and Southwest Ontario. We love the communities we are fortunate to be in and this shows itself most obviously in our community involvement right down to the people we employ. We have a wonderful team that consistently achieves great results. We love to break boundaries and be leaders.


Our franchisee, Werner Lomker, was the reigning World's Fastest Pizza Maker from 2018-2022 (check out his most recent 2020 win here: -lomker/). We love competing and having fun and this starts right from the top!


We are very interested in growing with our team and providing opportunities for advancement internally. We can proudly say all of our current Assistant Managers and Store Managers joined our team as a CSR or delivery person. Our goal is for all of our team members to continue their journey with us or leave better equipped than they came.


Locations:

1) Meadowvale Domino’s (6750 Winston Churchill Blvd)

2) Kingsbridge Domino’s (20 Kingsbridge Garden Circle)

3) Central Domino’s (41 Dundas Street East)

4) Lakeshore Domino’s (1684 Lakeshore Rd W.)


Compensation and Benefits

Starting Wage: minimum wage

Health/Dental: We cover the cost of our single/individual plans for all full-time employees (3-month waiting period applies)

Other perks:

  • Food Discounts
  • Fitness Plan Discounts
  • Access to Management Training
  • Promotes Internally
  • Fun and Professional Work Environment
  • Team events and awards


Requirements

WHMIS, AODA, and Health & Safety Certificates (we can help direct you to these online certifications during the hiring process if you do not already have them!)


Domino's is an equal opportunity employer.



REQUIREMENTS
  • Motivated and driven by success and accomplishments
  • Time management skills
  • Thrives under challenging/stressful situations
  • Team player
  • Charismatic and high energy personality
  • Flexible schedule
  • Strong customer service skills


ABOUT THE COMPANY

Serving communities across Southern Ontario.

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Customer Service Insurance Agent

Toronto, Ontario Lorrie Howe - Desjardins Insurance Agent

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Job Description

DESJARDINS CUSTOMER SERVICE REPRESENTATIVE

Location: Toronto, ON
Job Types: Full Time, Permanent

Position Overview:

Successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - Desjardins Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities:

  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, policy changes, transfers, claim submissions, and billing clarification.
  • Handle all administrative tasks for the agency accurately and in a timely manner
  • Greet walk-in clients and qualify their needs for appointment booking
  • Work with the agent to establish and meet marketing goals.
  • Quoting Auto Home Business.

Requirements:

  • Excellent computer skills - proficient in all Microsoft Outlook
  • Excellent communication skills - written, verbal and listening
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to multi-task
  • OTL, RIBO and LLQP (preferred/must be able to obtain)

Compensation:

    • Salary $45,000 - $60,000 + Commission
    • Monthly Incentives
    • Annual Bonus
    • Paid Vacation

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.

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