466 Sales Teams jobs in Toronto
Director, Account Management
Toronto, Ontario
Mastercard
Posted 4 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Account Management
Director, Account Management, Financial Institutions
Overview
The Financial Institutions (FI) Account Team is a key line of business that works with FI client partners to drive Mastercard's strategy forward by expanding core payments, enabling adjacent payment platforms, offering services and cyber & intelligence solutions.
The FI Team is seeking to build a diverse strategic and consultative workforce of world-class relationship managers, problem-solvers and sales leaders. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources. We align our team to compete and differentiate on the basis of customer intimacy, product and solution strength, and partnership orientation.
The team works with our FI customers to support their needs across Payments, Treasury, Everyday Banking, Digital Channels, Data Analytics, Marketing, Fraud & Risk, Finance to drive joint business development.
Reports to the Vice-President, Account Management, and is based in Toronto.
Role
- Provide superior strategic account management driven by robust planning - building a deep understanding of customer needs, defining creative solutions to meet those needs, and working effectively across internal functions to bring together the resources required to deliver enhanced value to the customer.
- Identify and develop new business opportunities (with both existing and new customers) that provide the best potential for future business growth, and appreciable return on financial investments. Qualify opportunities before working with internal product experts & other stakeholders to then progress the sales process.
- Support strategically significant organizational initiatives, including cross-selling of key Mastercard products, capabilities and solutions to deepen relationships.
- Work with customers to build an in-depth understanding of their business and a point of view on how Mastercard solutions can address the needs of their business, leveraging internal stakeholders to efficiently move prospect through highly matrixed buy cycles.
- Develop detailed business cases, including financial analysis/modeling, in support of FI initiatives.
- Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing.
All About You
The ideal candidate for this position:
Experience in the payments or technology business with exposure to Financial Institutions or experience in the FI space with some responsibility for payments, co-brand and business development is desirable.
Demonstrated track record of planning, managing, and closing complex, competitive sales efforts and delivering results in a fast-paced environment with a sense of urgency and accuracy.
Dynamic, forward-thinking positive team player, adept at engaging and leveraging internal resources to achieve success and contribute to the wider team environment.
Ability to manage and grow internal and external cross functional relationships and partnerships with executives at all levels.
Sound business judgment with established strategic and conceptual thinking and planning skills.
Excellent strategic thinking and analytical skills with a proven track record in problem-solving and creating solutions that increase revenue.
Bachelor's degree required; MBA preferred.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Account Management
Director, Account Management, Financial Institutions
Overview
The Financial Institutions (FI) Account Team is a key line of business that works with FI client partners to drive Mastercard's strategy forward by expanding core payments, enabling adjacent payment platforms, offering services and cyber & intelligence solutions.
The FI Team is seeking to build a diverse strategic and consultative workforce of world-class relationship managers, problem-solvers and sales leaders. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources. We align our team to compete and differentiate on the basis of customer intimacy, product and solution strength, and partnership orientation.
The team works with our FI customers to support their needs across Payments, Treasury, Everyday Banking, Digital Channels, Data Analytics, Marketing, Fraud & Risk, Finance to drive joint business development.
Reports to the Vice-President, Account Management, and is based in Toronto.
Role
- Provide superior strategic account management driven by robust planning - building a deep understanding of customer needs, defining creative solutions to meet those needs, and working effectively across internal functions to bring together the resources required to deliver enhanced value to the customer.
- Identify and develop new business opportunities (with both existing and new customers) that provide the best potential for future business growth, and appreciable return on financial investments. Qualify opportunities before working with internal product experts & other stakeholders to then progress the sales process.
- Support strategically significant organizational initiatives, including cross-selling of key Mastercard products, capabilities and solutions to deepen relationships.
- Work with customers to build an in-depth understanding of their business and a point of view on how Mastercard solutions can address the needs of their business, leveraging internal stakeholders to efficiently move prospect through highly matrixed buy cycles.
- Develop detailed business cases, including financial analysis/modeling, in support of FI initiatives.
- Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing.
All About You
The ideal candidate for this position:
Experience in the payments or technology business with exposure to Financial Institutions or experience in the FI space with some responsibility for payments, co-brand and business development is desirable.
Demonstrated track record of planning, managing, and closing complex, competitive sales efforts and delivering results in a fast-paced environment with a sense of urgency and accuracy.
Dynamic, forward-thinking positive team player, adept at engaging and leveraging internal resources to achieve success and contribute to the wider team environment.
Ability to manage and grow internal and external cross functional relationships and partnerships with executives at all levels.
Sound business judgment with established strategic and conceptual thinking and planning skills.
Excellent strategic thinking and analytical skills with a proven track record in problem-solving and creating solutions that increase revenue.
Bachelor's degree required; MBA preferred.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
0
Account Management Specialist
Toronto, Ontario
VGW
Posted today
Job Viewed
Job Description
Job Description
Job Description
Account Management Specialist
VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games.
Our Account Management team in Toronto are currently looking for an Account Specialist to join the team.
As an Account Specialist, you'll be responsible for managing a portfolio of high potential player accounts and high-activity players who would not currently benefit from a fully Account-managed experience, providing them with outstanding customer support that exceeds their expectations.
Please note: This role operates on a Sunday-Thursday or Tuesday-Saturday schedule to provide timely and reliable service to our players.
Key responsibilities will include:
- Go above and beyond to solve customers' queries as satisfactorily as possible.
- Confidently handles complex customer queries and diffuses heated situations.
- Utilize reporting dashboards to action a set of proactive tasks to enhance key moments in our customer's journey.
- Identify & act on opportunities to sustainably retain customers, or pass high quality players to Account Managers, positively impacting VGW's revenue.
- Compliant with all team and business mandates with minimal supervision.
- Maintain close contact and relationship with internal stakeholders and team to stay current on any company and departmental changes and releases.
- Working a 5-day roster (Sunday-Thursday or Tuesday-Saturday) to build relationships and trust with players through friendly, prompt and helpful service.
What you will bring to the role:
- Customer service experience of 3+ years or experience supporting an Account Manager at a coordinator level.
- Experience interacting with customers online, ideally via Salesforce or Zendesk.
- Demonstrated understanding of building relationships with customers.
- Strategic with time management, able to distinguish between what is important and what is urgent.
- Candidates with experience managing a portfolio of accounts will be considered an asset.
- Flexibility to work weekends and holidays.
About VGW
VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games. With high-quality, acclaimed brands including Chumba Casino, Global Poker and LuckyLand Slots, we entertain and delight over one million players in North America.
As pioneers in sweepstakes promotions for online social games, we also offer our players the opportunity to redeem incredible prizes.
At VGW, one of our core values is "our players come first". This means always striving to deliver a safe, responsible and positive player experience.
Why VGW?
At VGW, we're more than just a team. We're a diverse and inclusive group of individuals, each playing a vital role in our success. Our core values are clear and strong; we win together, do what's right, put our players first and are powered by passion.
We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that's why we're all about flexibility so you can strike a healthy balance between your personal life and career. We're also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits.
But it's not all business. We inject fun into the workplace, celebrate together and create lasting memories, from a mix of in-person and online events, to social gatherings and much more.
It's our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we'll achieve remarkable things.
If you want to join a team that does things differently, apply today - we look forward to seeing what you can bring to our team.
Find out more at
VGW Canada Inc. is an equal opportunity employer and will provide reasonable accommodation for qualified individuals with disabilities throughout the recruitment and selection process. Please advise our Talent Acquisition Specialist in advance should accommodation be required. We encourage all qualified applicants to apply, however only those selected for further consideration will be contacted.
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1
Manager, Account Management - Ethoca
Toronto, Ontario
Mastercard
Posted 4 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Account Management - Ethoca
Overview
Ethoca, a Mastercard company, is transforming the payments landscape by redefining how global merchants and issuers collaborate to combat fraud and disputes-while enhancing the consumer experience. Our relentless focus on the customer has made us a multi award-winning leader in the industry. We are seeking an exceptional and experienced Account Manager to join our high-performing team. This individual will be a key contributor in driving revenue growth within Ethoca's existing global merchant divison. Reporting directly to the Vice President of Account Management, this individual will play a critical role in managing and executing the merchant growth strategy.
Role Responsibilities:
In this client-facing commercial position, you will be responsible for:
- Account Growth & Expansion - Driving revenue growth by managing the renewal sales process and securing new opportunities for up-sell and cross-sell across Ethoca product solutions for the existing merchant accounts portfolio.
- Enhance profitability and own the client sales contractual and negotiations process through to close, helping to drive long-term scalable growth with existing accounts globally.
- Grow, expand, and identify new relationships across key client stakeholders. Accountable for deepening and strengthening customer relationships and driving overall account stickiness.
- Lead commercial efforts to drive platform adoption/optimization of Ethoca solutions.
- Own and manage the internal sales approval process with Sales leadership, Product, Sales Excellence, Client Services, Legal, and Finance.
- Collaborate across Mastercard business lines to identify new opportunities that align to client priorities.
- Support and manage commercial escalations with clients to provide quicker turnaround times and support in resolution.
- Run quarterly business reviews and account planning, responsible for driving senior level involvement to deliver on shared business goals.
Role Requirements
- Extensive experience working and upselling to enterprise senior client-level stakeholders within the payments technology space. Relevant experience on the merchant / client-side is a plus.
- Track record of hitting sales targets, driving incremental value, and renewing long-term client contracts, with proficiency in using CRM tools to manage and grow the sales pipeline.
- Possess a strong commercial mind-set focused on growing, optimizing, and expanding the existing accounts portfolio
- Proficiency within Cyber Security, Dispute Resolution, and/or Consumer Experience, as well as possesses a strong understanding of the issuer/merchant payments landscape. Ability to quickly learn, understand, and adapt to various adjacent technologies, ecosystems, and trends.
- Ability to thrive in a fast-paced environment, handle a diverse workload, and meet aggressive deadlines.
- Must be confident and possess strong written communication, listening, and interpersonal skills, with an ability to manage senior client relationships and complex negotiations.
- Strong oral presentation skills and ability to lead/manage the presentation development process.
- Comfortable working with data, and providing actionable insights and recommendations.
- A strong self-starter, proactive, with the ability to problem solve and deliver solutions to management, and clients.
- International travel is required for this role.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Account Management - Ethoca
Overview
Ethoca, a Mastercard company, is transforming the payments landscape by redefining how global merchants and issuers collaborate to combat fraud and disputes-while enhancing the consumer experience. Our relentless focus on the customer has made us a multi award-winning leader in the industry. We are seeking an exceptional and experienced Account Manager to join our high-performing team. This individual will be a key contributor in driving revenue growth within Ethoca's existing global merchant divison. Reporting directly to the Vice President of Account Management, this individual will play a critical role in managing and executing the merchant growth strategy.
Role Responsibilities:
In this client-facing commercial position, you will be responsible for:
- Account Growth & Expansion - Driving revenue growth by managing the renewal sales process and securing new opportunities for up-sell and cross-sell across Ethoca product solutions for the existing merchant accounts portfolio.
- Enhance profitability and own the client sales contractual and negotiations process through to close, helping to drive long-term scalable growth with existing accounts globally.
- Grow, expand, and identify new relationships across key client stakeholders. Accountable for deepening and strengthening customer relationships and driving overall account stickiness.
- Lead commercial efforts to drive platform adoption/optimization of Ethoca solutions.
- Own and manage the internal sales approval process with Sales leadership, Product, Sales Excellence, Client Services, Legal, and Finance.
- Collaborate across Mastercard business lines to identify new opportunities that align to client priorities.
- Support and manage commercial escalations with clients to provide quicker turnaround times and support in resolution.
- Run quarterly business reviews and account planning, responsible for driving senior level involvement to deliver on shared business goals.
Role Requirements
- Extensive experience working and upselling to enterprise senior client-level stakeholders within the payments technology space. Relevant experience on the merchant / client-side is a plus.
- Track record of hitting sales targets, driving incremental value, and renewing long-term client contracts, with proficiency in using CRM tools to manage and grow the sales pipeline.
- Possess a strong commercial mind-set focused on growing, optimizing, and expanding the existing accounts portfolio
- Proficiency within Cyber Security, Dispute Resolution, and/or Consumer Experience, as well as possesses a strong understanding of the issuer/merchant payments landscape. Ability to quickly learn, understand, and adapt to various adjacent technologies, ecosystems, and trends.
- Ability to thrive in a fast-paced environment, handle a diverse workload, and meet aggressive deadlines.
- Must be confident and possess strong written communication, listening, and interpersonal skills, with an ability to manage senior client relationships and complex negotiations.
- Strong oral presentation skills and ability to lead/manage the presentation development process.
- Comfortable working with data, and providing actionable insights and recommendations.
- A strong self-starter, proactive, with the ability to problem solve and deliver solutions to management, and clients.
- International travel is required for this role.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
2
Director of Account Management
Toronto, Ontario
MacDonald Search Group
Posted today
Job Viewed
Job Description
Job Description
Job Description
Director of Account Management
Our clients are at the center of everything we do. As the Director of Account Management, you will have the opportunity to build and develop a world-class team, supporting both Partners and Account Managers. In this role, you will provide in-depth guidance on system capabilities, offer solutions, and contribute to increasing the platform’s value and impact while aligning with partner goals and internal KPIs.
You will collaborate closely with cross-functional teams to identify areas of opportunity and effectively communicate product features and best practices to promote client retention and optimize partner performance. You will also work with other department leaders to create efficiencies and ensure operational scale and growth year over year.
By combining insights, providing exceptional service, and driving innovation, you will play a key role in uniting clients and stakeholders on a single platform that powers outstanding experiences.
Responsibilities
- Manage and mentor our team of account managers.
- Foster a collaborative and high-performing team culture.
- Track KPIs and client satisfaction metrics.
- Support the team in building and maintaining strong, long-term client relationships.
- Identify opportunities for account growth and solution-selling.
- Understand clients’ strategic objectives and ensure services align.
- Lead and analyze the development and execution of account strategies, recommending optimizations.
- Participate in high-level client meetings and strategic planning sessions.
- Allocate resources effectively across accounts.
- Deliver regular performance reports and business reviews to clients.
- Support new business pitches and proposals.
- Contribute to client acquisition through industry expertise and proven performance.
- Experience leading teams.
- Demonstrated ability to manage and guide multiple direct reports.
- Strong background in developing growth strategies and tracking progress.
- Ability to delegate tasks and monitor progress on team initiatives.
- Strong leadership and interpersonal skills.
- Analytical and critical thinking abilities.
- Strong negotiation and presentation skills.
- Excellent verbal and written communication skills.
- Experience with customer service and CRM platforms (Zendesk and HubSpot considered assets).
- University or College degree.
- Minimum 3 years of customer management experience.
- Minimum 2 years of experience managing people.
- $5,000 annual RRSP contribution.
- Comprehensive medical and dental coverage.
- Energetic, collaborative, and supportive work environment.
- Remote role based in Ontario, with all necessary tools and equipment provided.
This advertiser has chosen not to accept applicants from your region.
3
Account Management - First Line Client Liaison/KYC Officer, Vice President
Toronto, Ontario
MUFG
Posted 4 days ago
Job Viewed
Job Description
**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The Vice President, AMT ("Account Management Team") will be responsible for the performance of KYC ("Know Your Customer") client on-boarding, reassessments and other related requests related to the book of work of MUFG Bank Ltd, US branch. The VP ("Vice President") will partner with and engage clients, LOBs ("Line of Business") and other enterprise stakeholders including Compliance, Legal, BURCO ("Business Unit Risk & Compliance Officer"), Audit, Risk, Operations and Account Management team based in the US.
**Role Responsibilities**
1. Client Onboarding & Relationship Management
+ Ensure timely execution of client onboarding processes and escalate any deals at risk to management proactively.
+ Tailor and streamline KYC requirements to enhance client experience and reduce complexity.
+ Engage directly with clients, including treasury, legal, and compliance teams, and coordinate access to confidential deal sites.
2. KYC Due Diligence & Risk Assessment
+ Collaborate with internal and external stakeholders to support comprehensive KYC reviews.
+ Respond to RFIs related to KYC, risk, and compliance issues with accuracy and timeliness.
+ Maintain deep understanding of client relationships and product risk across global and local business areas.
3. Compliance, Standards & Performance Monitoring
+ Adhere to MUFG's global and U.S. KYC standards and procedures for the First Line of Defense.
+ Meet performance metrics including deal deadlines, document collection SLAs, and KYC quality benchmarks.
+ Identify and escalate risk flags through training and guidance from governance and advisory teams.
4. Stakeholder Collaboration & Escalation Management
+ Partner with RMs and product groups to address AML, sanctions, and compliance issues effectively.
+ Communicate assertively and professionally with internal and external stakeholders, including vertical heads.
+ Develop subject matter expertise in assigned verticals and collaborate with audit and control offices as needed.
5. Team Oversight & Operational Support
+ Provide coaching and oversight to junior team members in Canada, ensuring policy adherence and timely training completion.
+ Support cross-functional initiatives and projects assigned by management, including Director-led efforts.
+ Foster a collaborative team environment aligned with GCIB and FLODCO strategic goals.
**Qualifications**
+ Bachelor's degree in Business, Finance, Economics or equivalent work experience
+ CAMS (Certified Anti-Money Laundering Specialist) Certification is considered an asset
+ Prior experience of working with Corporate Banking clients (preferably in Client Onboarding & KYC area)
+ Ability to work in a fast paced culture and deadline driven environment
+ Awareness & understanding of Know Your Customer (KYC) due diligence procedures
+ Understanding of Final CDD Rule -Understanding of rules involving BSA/AML, OFAC & Sanctions
+ Exhibit culture of strong risk principles
+ Ability to engage local & overseas stakeholders in different time zones Proficiency in MS Word; MS Excel;
+ Excellent communication skills;
+ Strong reasoning and problem solving skills;
+ Excellent multitasking skills and task organizing ability;
+ Strong time management skills, Ability to perform in a deadline driven environment;
+ Openness to learning new technologies. We are exploring updates and migration to various systems and tools not limited to PowerBI, MS Copilot.
The job description and related application pertains to an opportunity with either MUFG Bank, Ltd., Canada Branch ("MUFG Bank Canada") or MUFG Securities (Canada), Ltd. ("MUFG Securities Canada"). The job description relates to the general nature, scope, quantity and quality of work contemplated for the position. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent. The receipt of an application by either MUFG Bank Canada or MUFG Securities Canada, as applicable, does not imply or guarantee employment.
Each of MUFG Bank Canada and MUFG Securities Canada is an equal opportunity employer.
- As a federally regulated entity, MUFG Bank Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Canadian Human Rights Act and the Canada Labour Code. Where MUFG Bank Canada obtains information relating to protected grounds under the Canadian Human Rights Act as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Bank Canada does not use such information for decision making purposes relating to the position contemplated in this application.
- As a provincially regulated entity, MUFG Securities Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Human Rights Code (Ontario) and the Employment Standards Act (Ontario). Where MUFG Securities Canada obtains information relating to protected grounds under the Human Rights Code (Ontario) as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Securities Canada does not use such information for decision making purposes relating to the position contemplated in this application.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The Vice President, AMT ("Account Management Team") will be responsible for the performance of KYC ("Know Your Customer") client on-boarding, reassessments and other related requests related to the book of work of MUFG Bank Ltd, US branch. The VP ("Vice President") will partner with and engage clients, LOBs ("Line of Business") and other enterprise stakeholders including Compliance, Legal, BURCO ("Business Unit Risk & Compliance Officer"), Audit, Risk, Operations and Account Management team based in the US.
**Role Responsibilities**
1. Client Onboarding & Relationship Management
+ Ensure timely execution of client onboarding processes and escalate any deals at risk to management proactively.
+ Tailor and streamline KYC requirements to enhance client experience and reduce complexity.
+ Engage directly with clients, including treasury, legal, and compliance teams, and coordinate access to confidential deal sites.
2. KYC Due Diligence & Risk Assessment
+ Collaborate with internal and external stakeholders to support comprehensive KYC reviews.
+ Respond to RFIs related to KYC, risk, and compliance issues with accuracy and timeliness.
+ Maintain deep understanding of client relationships and product risk across global and local business areas.
3. Compliance, Standards & Performance Monitoring
+ Adhere to MUFG's global and U.S. KYC standards and procedures for the First Line of Defense.
+ Meet performance metrics including deal deadlines, document collection SLAs, and KYC quality benchmarks.
+ Identify and escalate risk flags through training and guidance from governance and advisory teams.
4. Stakeholder Collaboration & Escalation Management
+ Partner with RMs and product groups to address AML, sanctions, and compliance issues effectively.
+ Communicate assertively and professionally with internal and external stakeholders, including vertical heads.
+ Develop subject matter expertise in assigned verticals and collaborate with audit and control offices as needed.
5. Team Oversight & Operational Support
+ Provide coaching and oversight to junior team members in Canada, ensuring policy adherence and timely training completion.
+ Support cross-functional initiatives and projects assigned by management, including Director-led efforts.
+ Foster a collaborative team environment aligned with GCIB and FLODCO strategic goals.
**Qualifications**
+ Bachelor's degree in Business, Finance, Economics or equivalent work experience
+ CAMS (Certified Anti-Money Laundering Specialist) Certification is considered an asset
+ Prior experience of working with Corporate Banking clients (preferably in Client Onboarding & KYC area)
+ Ability to work in a fast paced culture and deadline driven environment
+ Awareness & understanding of Know Your Customer (KYC) due diligence procedures
+ Understanding of Final CDD Rule -Understanding of rules involving BSA/AML, OFAC & Sanctions
+ Exhibit culture of strong risk principles
+ Ability to engage local & overseas stakeholders in different time zones Proficiency in MS Word; MS Excel;
+ Excellent communication skills;
+ Strong reasoning and problem solving skills;
+ Excellent multitasking skills and task organizing ability;
+ Strong time management skills, Ability to perform in a deadline driven environment;
+ Openness to learning new technologies. We are exploring updates and migration to various systems and tools not limited to PowerBI, MS Copilot.
The job description and related application pertains to an opportunity with either MUFG Bank, Ltd., Canada Branch ("MUFG Bank Canada") or MUFG Securities (Canada), Ltd. ("MUFG Securities Canada"). The job description relates to the general nature, scope, quantity and quality of work contemplated for the position. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent. The receipt of an application by either MUFG Bank Canada or MUFG Securities Canada, as applicable, does not imply or guarantee employment.
Each of MUFG Bank Canada and MUFG Securities Canada is an equal opportunity employer.
- As a federally regulated entity, MUFG Bank Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Canadian Human Rights Act and the Canada Labour Code. Where MUFG Bank Canada obtains information relating to protected grounds under the Canadian Human Rights Act as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Bank Canada does not use such information for decision making purposes relating to the position contemplated in this application.
- As a provincially regulated entity, MUFG Securities Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Human Rights Code (Ontario) and the Employment Standards Act (Ontario). Where MUFG Securities Canada obtains information relating to protected grounds under the Human Rights Code (Ontario) as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Securities Canada does not use such information for decision making purposes relating to the position contemplated in this application.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
This advertiser has chosen not to accept applicants from your region.
4
Business Development
Toronto, Ontario
Design Works Engineering
Posted today
Job Viewed
Job Description
Job Description
Job Description
Salary:
Hello and welcome to Design Works Engineering!
We are a multi-discipline engineering firm inclusive of civil engineering, structural engineering, mechanical engineering, electrical engineering, energy modelling, and fire protection design. We are one of the fastest growing engineering firms in the nation for a reason: our diverse staff all share the same vision create great projects, and even better relationships.
Our team is a group of creative professionals from all walks of life, and we want to hear from you!
The position:
We are actively seeking a dynamic and results-driven Business Development professional to join our team. The ideal candidate will have a passion for building strong relationships, identifying new opportunities, and driving growth within the engineering sector.
This is an on-site position working out of our office located in Toronto, ON.
Responsibilities:
- Identify and pursue new business opportunities in various markets, including residential, commercial, and industrial sectors.
- Develop and maintain relationships with key clients, industry partners, and stakeholders.
- Generate leads and manage the sales pipeline to meet revenue and growth targets.
- Research market trends, competitor offerings, and potential client needs to inform strategic decisions.
- Prepare and present proposals, business development reports, and project bids.
- Collaborate with internal teams to ensure client needs are met and projects are executed smoothly.
- Attend industry events, networking opportunities, and conferences to promote Design Works Engineering.
- Contribute to the development of marketing strategies and promotional materials.
- Assist in contract negotiations and closing deals.
- Regularly review targets and performance with management to evaluate progress and ensure alignment with business goals.
What you bring?
- Bachelors degree in Business, Marketing, Engineering, or a related field.
- Minimum 5 years of experience in business development, sales, or a similar role within the engineering sector.
- Proven track record of driving business growth and achieving sales targets.
- Strong communication, negotiation, and interpersonal skills.
- Ability to build and maintain long-term professional relationships.
- Analytical mindset with a strategic approach to market trends and business opportunities.
- Ability to work independently and as part of a collaborative team.
- Proficiency in CRM software, Microsoft Office, and other business tools.
- Willingness to travel as required to meet with clients and attend industry events.
Who You Are:
- You are fluent in English with strong written and verbal communication.
- You are comfortable multi-tasking and prioritizing tasks without supervision.
- You are a natural self-starter with the ability to meet tight deadlines.
- You collaborate effectively with colleagues from various disciplines.
- You understand the importance of providing a high level of customer service to all clients and stakeholders.
- You thrive in a fast-paced environment where you welcome challenges rather than shy away from them.
- You want to be a part of a supportive team who works hard and has fun!
At Design Works Engineering, we offer more than just a job; we offer a career. Supporting our team members to reach their full potential is at the heart of our business, which in turn delivers superior value to our clients on each of our building projects.
Design Works Engineering is an equal-opportunity employer. If you feel as though you are the right fit for this position, please apply in confidence. If you require any accommodation in the recruitment process, please let us know.
Qualified candidates will be contacted directly by Design Works Engineering for further discussion.
This advertiser has chosen not to accept applicants from your region.
5
Business Development Manager
Toronto, Ontario
Palo Alto Networks
Posted 4 days ago
Job Viewed
Job Description
**Our Mission**
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
**Your Career**
We are seeking a seasoned and strategic Business Development Manager to join Palo Alto Networks. This leader will be responsible for defining and executing our strategic partnership and business development initiatives across key areas of our business. You will lead a team, identify and close complex, high-impact partnerships, and collaborate with senior leadership to shape our go-to-market strategy.
**Your Impact:**
+ **Strategic Leadership:** Develop and own the overall business development strategy for your assigned area, identifying white space opportunities, and defining the partnership landscape
+ **Team Management:** Recruit, mentor, and lead a high-performing team of business development professionals, fostering a culture of excellence, accountability, and growth
+ **Partnership Execution:** Personally lead the most critical and complex partnership negotiations, from initial contact to contract execution, ensuring alignment with our long-term strategic goals
+ **Cross-Functional Influence:** Serve as the primary business development liaison to senior leaders across product, engineering, marketing, and sales. Secure buy-in and resources for strategic initiatives and ensure flawless execution
+ **Market Intelligence:** Stay ahead of market trends, competitive shifts, and technological innovations to proactively identify new opportunities for growth and partnership
+ **Reporting & Analysis:** Develop and present compelling business cases, financial models, and performance dashboards to executive leadership to guide decision-making and measure success
+ **Brand Ambassador:** Represent Palo Alto Networks as a thought leader at key industry events, building and nurturing a powerful network of relationships with potential partners and influencers
**Your Experience**
+ Bachelor's degree required; an MBA or equivalent is strongly preferred or military experience required
+ 5 years in a leadership or people management role
+ Deep expertise and a strong network within the technology and cybersecurity industries
+ Proven track record of building and leading successful business development teams and closing multi-million dollar, strategic deals
+ Exceptional executive-level communication, negotiation, and presentation skills. You can articulate a vision and influence key stakeholders
+ Strong analytical skills with the ability to translate complex market dynamics into actionable business strategies and financial models
+ A strategic thinker who can operate at a high level while also being able to dive into the details of a negotiation
**The Team**
Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. We also work closely with other segments of our sales organization to provide the best customer experience: Renewals, Field Team, Marketing, Sales Engineers, etc.
As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
**Your Career**
We are seeking a seasoned and strategic Business Development Manager to join Palo Alto Networks. This leader will be responsible for defining and executing our strategic partnership and business development initiatives across key areas of our business. You will lead a team, identify and close complex, high-impact partnerships, and collaborate with senior leadership to shape our go-to-market strategy.
**Your Impact:**
+ **Strategic Leadership:** Develop and own the overall business development strategy for your assigned area, identifying white space opportunities, and defining the partnership landscape
+ **Team Management:** Recruit, mentor, and lead a high-performing team of business development professionals, fostering a culture of excellence, accountability, and growth
+ **Partnership Execution:** Personally lead the most critical and complex partnership negotiations, from initial contact to contract execution, ensuring alignment with our long-term strategic goals
+ **Cross-Functional Influence:** Serve as the primary business development liaison to senior leaders across product, engineering, marketing, and sales. Secure buy-in and resources for strategic initiatives and ensure flawless execution
+ **Market Intelligence:** Stay ahead of market trends, competitive shifts, and technological innovations to proactively identify new opportunities for growth and partnership
+ **Reporting & Analysis:** Develop and present compelling business cases, financial models, and performance dashboards to executive leadership to guide decision-making and measure success
+ **Brand Ambassador:** Represent Palo Alto Networks as a thought leader at key industry events, building and nurturing a powerful network of relationships with potential partners and influencers
**Your Experience**
+ Bachelor's degree required; an MBA or equivalent is strongly preferred or military experience required
+ 5 years in a leadership or people management role
+ Deep expertise and a strong network within the technology and cybersecurity industries
+ Proven track record of building and leading successful business development teams and closing multi-million dollar, strategic deals
+ Exceptional executive-level communication, negotiation, and presentation skills. You can articulate a vision and influence key stakeholders
+ Strong analytical skills with the ability to translate complex market dynamics into actionable business strategies and financial models
+ A strategic thinker who can operate at a high level while also being able to dive into the details of a negotiation
**The Team**
Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. We also work closely with other segments of our sales organization to provide the best customer experience: Renewals, Field Team, Marketing, Sales Engineers, etc.
As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
This advertiser has chosen not to accept applicants from your region.
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6
Manager, Business Development
Toronto, Ontario
Mastercard
Posted 4 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Business Development
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Manager, Business Development will be a go to resource for the CA Market Development Team and the market development community to help increase knowledge and connectivity across regions and product. The Manager will be a key member of the Acceptance and Emerging Verticals team in expanding and building out new strategic relationships in key emerging segments. We are looking for innovative individuals with a growth mindset to help expand holistic partnerships, while orchestrating coordinated efforts around our products & services and segment strategies. This role plays a pivotal role in helping to advance the market development strategy and product & services roadmap. This position also helps coordinate many functions within CA Market Development , including organizing events and conferences, and other sales related internal projects. This position will report to the Director, Business Development , Merchant Partnerships and work in alignment with multiple organizations including Services, Commercial and New Payment Flows, and other product organizations as well as the global market development community.
Role
- Assists with the development of a sales pipeline in coordination with product development and account management teams
- Helps prepare for and participates in conversations with key decision makers about product opportunities
- Analyzes customers' existing business through profitability modeling, financial forecasting and competitive analysis
- Develops financial modeling and business cases for identified business development opportunities
- Supports the execution and management of the customer contract agreement process
- Assists in evaluating the deal process to deliver efficiencies and added improvements
- Supports existing business development relationships (e.g., government, regulators, industry bodies)
THIS IS A FIELD SALES ROLE WITH UP TO 25% TRAVEL WITHIN CANADA
All About You:
Bachelor's Degree At least 4 years of experience. 'Hunter mindset' with the experience in building and cultivating new client relationships. Prior experience with strategy and financial modeling a plus. Strong inter-personal skills with ability to build relationships and work cross functionally. Comfortable presenting in front of large groups of people. Experienced project manager able to manage multiple projects at once with multiple stakeholders. Ability to handle the details while understanding the bigger picture. Proactive, flexible and collaborative working style. Strong verbal and written communication skills.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Business Development
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Manager, Business Development will be a go to resource for the CA Market Development Team and the market development community to help increase knowledge and connectivity across regions and product. The Manager will be a key member of the Acceptance and Emerging Verticals team in expanding and building out new strategic relationships in key emerging segments. We are looking for innovative individuals with a growth mindset to help expand holistic partnerships, while orchestrating coordinated efforts around our products & services and segment strategies. This role plays a pivotal role in helping to advance the market development strategy and product & services roadmap. This position also helps coordinate many functions within CA Market Development , including organizing events and conferences, and other sales related internal projects. This position will report to the Director, Business Development , Merchant Partnerships and work in alignment with multiple organizations including Services, Commercial and New Payment Flows, and other product organizations as well as the global market development community.
Role
- Assists with the development of a sales pipeline in coordination with product development and account management teams
- Helps prepare for and participates in conversations with key decision makers about product opportunities
- Analyzes customers' existing business through profitability modeling, financial forecasting and competitive analysis
- Develops financial modeling and business cases for identified business development opportunities
- Supports the execution and management of the customer contract agreement process
- Assists in evaluating the deal process to deliver efficiencies and added improvements
- Supports existing business development relationships (e.g., government, regulators, industry bodies)
THIS IS A FIELD SALES ROLE WITH UP TO 25% TRAVEL WITHIN CANADA
All About You:
Bachelor's Degree At least 4 years of experience. 'Hunter mindset' with the experience in building and cultivating new client relationships. Prior experience with strategy and financial modeling a plus. Strong inter-personal skills with ability to build relationships and work cross functionally. Comfortable presenting in front of large groups of people. Experienced project manager able to manage multiple projects at once with multiple stakeholders. Ability to handle the details while understanding the bigger picture. Proactive, flexible and collaborative working style. Strong verbal and written communication skills.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
7
Director, Business Development
Toronto, Ontario
Mastercard
Posted 4 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Business Development
Overview
The Director, Business Development is responsible for the management and growth strategies for our large, strategic Financial Institution customer base. In this customer facing position, you are responsible for growing and protecting revenue and relationships for the Ethoca business, one of Services Security Solutions's fastest growing acquisitions. Customer focus for this role consists of high-profile, strategic issuing banks in North America. If you are a strong, capable collaborator with measurable success delivering incremental value to customer and company .this could be the opportunity for you.
Role
Overall responsibility for the management of a portfolio of strategic Financial Institution accounts to drive product retention, optimization, and cross-sell opportunities for Ethoca, a Mastercard Fin Tech 's suite of Security Solutions products and services.
- Understand customer needs to identify sales opportunities and actively build/manage an opportunity pipeline
- Ability to build and maintain internal relationships with senior management and key stakeholders across the business, gaining support for the strategic direction of the Ethoca book of business
- Develop and execute account plans that drive direct and indirect revenue and keeps our customers loving us
- Own specific account relationships; acting as first point of customer contact and driving partnership and engagement growth
- Lead day-to-day FI customer interactions including handling queries, preparing data insights, communicating strategic messages and quarterly business reviews
- Partner with multiple internal stakeholders, including Sales, Technology, Engineering, Customer Success, Legal, Product, and to work closely with other members of the account team to drive results
- Ensure a customer first delivery, managing stakeholders to deliver best-in-class service, partnerships, insights, and value to the customer
- Prepare presentations for internal and external management
- Ensure all reporting is prepared and delivered as required both internally and externally
Required Skills and Experience:
- Deep experience managing customers and revenue with demonstrable success delivering on growth/acceleration targets.
- You will be responsible for driving Mastercard revenue growth and be comfortable developing business cases including ROI analyses as well as forecasting and pipeline management.
- You will lead negotiations with partners and with internal stakeholders and develop terms sheets and contracts.
- Ideal candidate has highly developed account management skills and personal experience managing and/or selling to tier 1 & 2 customers including managing RFP's, ROI's, opportunity pipelines, etc.
- Previous experience in payments industry preferred.
- Some public speaking required and ability to travel unrestricted
#ServicesBusinessDevelopment
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Business Development
Overview
The Director, Business Development is responsible for the management and growth strategies for our large, strategic Financial Institution customer base. In this customer facing position, you are responsible for growing and protecting revenue and relationships for the Ethoca business, one of Services Security Solutions's fastest growing acquisitions. Customer focus for this role consists of high-profile, strategic issuing banks in North America. If you are a strong, capable collaborator with measurable success delivering incremental value to customer and company .this could be the opportunity for you.
Role
Overall responsibility for the management of a portfolio of strategic Financial Institution accounts to drive product retention, optimization, and cross-sell opportunities for Ethoca, a Mastercard Fin Tech 's suite of Security Solutions products and services.
- Understand customer needs to identify sales opportunities and actively build/manage an opportunity pipeline
- Ability to build and maintain internal relationships with senior management and key stakeholders across the business, gaining support for the strategic direction of the Ethoca book of business
- Develop and execute account plans that drive direct and indirect revenue and keeps our customers loving us
- Own specific account relationships; acting as first point of customer contact and driving partnership and engagement growth
- Lead day-to-day FI customer interactions including handling queries, preparing data insights, communicating strategic messages and quarterly business reviews
- Partner with multiple internal stakeholders, including Sales, Technology, Engineering, Customer Success, Legal, Product, and to work closely with other members of the account team to drive results
- Ensure a customer first delivery, managing stakeholders to deliver best-in-class service, partnerships, insights, and value to the customer
- Prepare presentations for internal and external management
- Ensure all reporting is prepared and delivered as required both internally and externally
Required Skills and Experience:
- Deep experience managing customers and revenue with demonstrable success delivering on growth/acceleration targets.
- You will be responsible for driving Mastercard revenue growth and be comfortable developing business cases including ROI analyses as well as forecasting and pipeline management.
- You will lead negotiations with partners and with internal stakeholders and develop terms sheets and contracts.
- Ideal candidate has highly developed account management skills and personal experience managing and/or selling to tier 1 & 2 customers including managing RFP's, ROI's, opportunity pipelines, etc.
- Previous experience in payments industry preferred.
- Some public speaking required and ability to travel unrestricted
#ServicesBusinessDevelopment
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
8
Director, Business Development
Woodbridge, Ontario
HUB International
Posted 4 days ago
Job Viewed
Job Description
**Director, Business Development (Hybrid)**
_HUB Financial_
Hub Financial, a division of HUB International, is one of Canada's largest independent Managing General Agencies (MGA). Specializing in life insurance, investments, and wealth management, we provide independent financial advisors with a wide range of products, resources, and tools to help their business succeed. Our services include access to top-tier insurance solutions, cutting-edge technology platforms, and operational support all designed to streamline business processes and improve client outcomes. At Hub Financial we empower independent advisors to grow their practices, enhance their client service, and deliver comprehensive financial solutions.
**About The Role**
The **Director, Business Development** provides comprehensive support to Advisors by using educational resources, offering advice, coaching, and presenting tailored sales solutions. This role is key to driving new sales growth within the assigned portfolio of advisors, while also recruiting new advisors and expanding blocks of business. Success in this position stems from a deep understanding and effective promotion of HUB's unique value proposition.
**What You'll Do**
+ Drive regional sales in all lines of business
+ Recruit advisors and blocks of business to HUB
+ Building strong advisor relationships with new and existing HUB Advisors
+ Provide a wholistic insurance solution to brokers based on the needs of the clients
+ Promote HUB tools and resources to HUB advisors
+ Represent HUB at various industry and HUB meetings
+ Participate in campaigns to drive new insurance business
+ Continuous learning and participating in insurance and investment industry training to stay informed and educated on industry best business practices
**What You'll Need for Success**
+ Strong sales and new business development planning experience.
+ Strong established networks in the life insurance and investment industry.
+ Strong knowledge of insurance products and strategies.
+ Working knowledge of taxation regulations which impact insurance solutions.
+ Outstanding presentation and communication capabilities.
+ Post Secondary education preferred.
+ Minimum of 5 years' experience in the life insurance or investment industry.
+ Demonstrated ability to communicate effectively to diverse audiences (written and verbal).
+ Ability to work efficiently and effectively, utilizing good time management skills.
+ Strong desire to keep up with competition and trends in the life insurance industry.
+ Exhibit a strong inclination and readiness to pursue further industry education (such as QAFP, CFP, and CLU certifications) to foster career growth at HUB.
**What's in it for you?**
Your well-being is our priority, and we back this up with a wealth of benefits:
+ **Competitive Compensation:** Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings.
+ **Work-Life Balance:** Enjoy flexible work arrangements and generous time off to support your personal and professional life.
+ **Tailored Benefits:** Access a personalized benefits package, including company-matched RRSPs, designed to meet your unique needs.
+ **Career Growth and Support:** Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues-everything you need to support your growth and excel in your career.
+ **Exclusive Perks:** Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance.
At HUB, we believe that diversity drives innovation, equity fosters opportunity, and inclusion creates a culture where everyone thrives. We are committed to building a workplace that reflects the communities we serve and where every employee feels valued, respected, and empowered to bring their whole self to work. By embracing diverse perspectives and fostering an inclusive environment, we cultivate a collaborative and dynamic team that delivers exceptional results for our clients and communities.
**Compensation**
This position offers a base salary along with eligibility for a targeted bonus, providing a rewarding opportunity for high performance.
**Working Condition**
+ 50% office, 50% outbound meetings with clients and prospects.
+ Travel within your assigned region
**Why Choose HUB?**
When you choose HUB, you're choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit - About Us - HUB International ( HUB International**
Headquartered in Chicago, Illinois, Hub International Limited ( is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 19,000 employees in offices located throughout North America, HUB's vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.
We're not just an insurance broker, we bring clarity to a changing world with tailored solutions and unrelenting advocacy.
If you're interested in learning how you can grow your career at HUB, visit our Careers Page ( to explore our opportunities.
#LI-hybrid
#LI-EM
Department Sales
Required Experience: 5-7 years of relevant experience
Required Travel: Up to 50%
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
_HUB Financial_
Hub Financial, a division of HUB International, is one of Canada's largest independent Managing General Agencies (MGA). Specializing in life insurance, investments, and wealth management, we provide independent financial advisors with a wide range of products, resources, and tools to help their business succeed. Our services include access to top-tier insurance solutions, cutting-edge technology platforms, and operational support all designed to streamline business processes and improve client outcomes. At Hub Financial we empower independent advisors to grow their practices, enhance their client service, and deliver comprehensive financial solutions.
**About The Role**
The **Director, Business Development** provides comprehensive support to Advisors by using educational resources, offering advice, coaching, and presenting tailored sales solutions. This role is key to driving new sales growth within the assigned portfolio of advisors, while also recruiting new advisors and expanding blocks of business. Success in this position stems from a deep understanding and effective promotion of HUB's unique value proposition.
**What You'll Do**
+ Drive regional sales in all lines of business
+ Recruit advisors and blocks of business to HUB
+ Building strong advisor relationships with new and existing HUB Advisors
+ Provide a wholistic insurance solution to brokers based on the needs of the clients
+ Promote HUB tools and resources to HUB advisors
+ Represent HUB at various industry and HUB meetings
+ Participate in campaigns to drive new insurance business
+ Continuous learning and participating in insurance and investment industry training to stay informed and educated on industry best business practices
**What You'll Need for Success**
+ Strong sales and new business development planning experience.
+ Strong established networks in the life insurance and investment industry.
+ Strong knowledge of insurance products and strategies.
+ Working knowledge of taxation regulations which impact insurance solutions.
+ Outstanding presentation and communication capabilities.
+ Post Secondary education preferred.
+ Minimum of 5 years' experience in the life insurance or investment industry.
+ Demonstrated ability to communicate effectively to diverse audiences (written and verbal).
+ Ability to work efficiently and effectively, utilizing good time management skills.
+ Strong desire to keep up with competition and trends in the life insurance industry.
+ Exhibit a strong inclination and readiness to pursue further industry education (such as QAFP, CFP, and CLU certifications) to foster career growth at HUB.
**What's in it for you?**
Your well-being is our priority, and we back this up with a wealth of benefits:
+ **Competitive Compensation:** Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings.
+ **Work-Life Balance:** Enjoy flexible work arrangements and generous time off to support your personal and professional life.
+ **Tailored Benefits:** Access a personalized benefits package, including company-matched RRSPs, designed to meet your unique needs.
+ **Career Growth and Support:** Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues-everything you need to support your growth and excel in your career.
+ **Exclusive Perks:** Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance.
At HUB, we believe that diversity drives innovation, equity fosters opportunity, and inclusion creates a culture where everyone thrives. We are committed to building a workplace that reflects the communities we serve and where every employee feels valued, respected, and empowered to bring their whole self to work. By embracing diverse perspectives and fostering an inclusive environment, we cultivate a collaborative and dynamic team that delivers exceptional results for our clients and communities.
**Compensation**
This position offers a base salary along with eligibility for a targeted bonus, providing a rewarding opportunity for high performance.
**Working Condition**
+ 50% office, 50% outbound meetings with clients and prospects.
+ Travel within your assigned region
**Why Choose HUB?**
When you choose HUB, you're choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit - About Us - HUB International ( HUB International**
Headquartered in Chicago, Illinois, Hub International Limited ( is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 19,000 employees in offices located throughout North America, HUB's vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.
We're not just an insurance broker, we bring clarity to a changing world with tailored solutions and unrelenting advocacy.
If you're interested in learning how you can grow your career at HUB, visit our Careers Page ( to explore our opportunities.
#LI-hybrid
#LI-EM
Department Sales
Required Experience: 5-7 years of relevant experience
Required Travel: Up to 50%
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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