7 Service Industry jobs in Kingston
Customer Service Associate

Posted 16 days ago
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Job Description
Job Title: Customer Service Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
1300 Bath Road, Unit A1C, Kingston, ON K7M 2E9
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.
Customer Service - Work from Home
Posted today
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Job Description
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
Customer Service Representative - Work From Home
Posted today
Job Viewed
Job Description
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
Customer Service / Benefits Advisor (Work from home)
Posted today
Job Viewed
Job Description
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!
This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week.
We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.
Language Requirement: Proficient level English
Preferred experience/skills:
- Previous experience in customer service or sales is a plus.
- Great communication skills
- Ability to listen to and understand customer needs.
- Good problem-solving skills
- Comfortable working remotely and independently
- Willingness to learn and develop new skills.
- Ability to adapt to change in a dynamic environment.
- If this sounds like you, we'd love to chat!
What You Can Expect:
- Flexible schedule
- 100% Remote position (Work from home)
- Hands on training
- Life insurance
- Health insurance reimbursement
- Industry-leading resources and technology
We hope to see your application soon!
Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist
Posted 2 days ago
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Job Description
Job Title: Customer Service Representative Agent Work From Home - Remote Panelists
Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week)
Description:Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
We need participants on the following topics:
- Child Related (individuals with children 18 yrs or younger)
- Cell Phones (Apple, Android, or Windows.Prepaid or Contract)
- Entertainment (TV shows, movies, and video games)
- Food (If you buy fast food, casual dining, or upscale dining)
- Sports (Casual viewers and die-hard fans)
- Electronics (Tell us which devices you prefer and why)
- Pets (Animal lovers needed! Dogs, cats, and other pets)
- Automobiles (Do you own, make payments, or lease your vehicle?)
- Show up at least 10 minutes prior to discussion start time.
- Participate by completing written and oral instructions.
- Complete written survey provided for each panel.
- MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
- Must have either a smart phone with working camera or webcam on desktop/laptop.
- Must have access to a reliable internet connection
- Desire to fully participate in one or several of the above topics
- Ability to read, understand, and follow oral and written instructions.
- Customer Service Representative Agent experience is not necessary
- Flexibility to take part in discussions online or in-person.
- No commute needed if you choose to work from home remotely.
- No minimum hours. You can do this part-time or full-time
- Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
- You get to review and use new products or services before they are launched to the public.
- $5- 150 (per 1 hour session)
- 300- 850 (multi-session studies)
You must apply on our website and complete questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.
Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists
Posted 25 days ago
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Job Description
Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
$5- 150 (per 1 hour session)
300- 850 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Customer service representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Représentant du service à la clientèle bilingue (français/ anglais) - À distance au Canada / Bili...
Posted 8 days ago
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Job Description
Job ID
Posted
24-Sep-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Customer Service
Location(s)
Calgary - Alberta - Canada, Cape Dorset - Nunavut - Canada, Charlottetown - Prince Edward Island - Canada, Edmonton - Alberta - Canada, Fredericton - New Brunswick - Canada, Halifax - Nova Scotia - Canada, Hamilton - Ontario - Canada, Kingston - Ontario - Canada, London - Ontario - Canada, Moncton - New Brunswick - Canada, Montreal - Quebec - Canada, Ottawa - Ontario - Canada, Quebec City - Quebec - Canada, Red Deer - Alberta - Canada, Regina - Saskatchewan - Canada, Saskatoon - Saskatchewan - Canada, Sherbrooke - Quebec - Canada, St John - New Brunswick - Canada, St John'S - Newfoundland and Labrador - Canada, Toronto - Ontario - Canada, Vancouver - British Columbia - Canada, Victoria - British Columbia - Canada, Whitehorse - Yukon - Canada, Windsor - Ontario - Canada, Winnipeg - Manitoba - Canada, Yellowknife - Northwest Territories - Canada
**À propos du rôle:**
Êtes-vous passionné par l'idée d'offrir une expérience client exceptionnelle et de travailler dans un environnement dynamique axé sur le service? En tant que Représentant(e) du service à la clientèle bilingue, vous serez le premier point de contact pour nos clients, en les aidant à résoudre leurs demandes et à coordonner les requêtes de service avec précision et professionnalisme. Ce rôle fait partie de notre équipe dynamique du centre d'appels, où votre capacité à communiquer clairement, à rester organisé(e) et à penser de manière proactive aura un impact réel.
Vous jouerez un rôle clé pour assurer un soutien rapide et efficace à nos clients, tout en contribuant à l'amélioration continue de nos processus. Si vous êtes minutieux(se), à l'aise avec la technologie et aimez le travail d'équipe, c'est une excellente occasion de faire évoluer votre carrière au sein d'un leader mondial des services immobiliers.
**Ce que vous ferez:**
+ Répondez aux demandes de service entrantes, par téléphone, chat, e-mail et amp; demandes en ligne. Répondre aux demandes et préoccupations des clients. Escalader, si nécessaire.
+ Générer et suivre les bons de travail des demandes de service pour leur achèvement.
+ Planifier des réunions et coordonner la logistique selon les besoins.
+ Mettre à jour les systèmes de l'entreprise, les bases de données du service client et les feuilles de calcul.
+ Contactez les clients pour obtenir des informations mises à jour, si nécessaire.
+ Exécutez et distribuez divers rapports ad hoc pour examen.
+ Montrez l'exemple et modélisez des comportements cohérents avec les valeurs de CBRE RISE. Guider l'équipe dans l'application des connaissances de base.
+ Suggérer des améliorations aux processus et solutions existants pour améliorer l'efficacité de l'équipe.
+ Évaluer et sélectionner des solutions parmi les options établies.
+ L'impact grâce à des tâches, des méthodes et des tâches clairement définies est décrit en détail.
+ Utiliser les procédures existantes pour résoudre des problèmes simples tout en ayant une possibilité limitée d'exercer son pouvoir discrétionnaire.
+ Livrer ses propres résultats en suivant des procédures et des processus définis sous une supervision étroite.
**About the Role:**
Are you passionate about delivering exceptional customer experiences and thrive in a fast-paced, service-driven environment? As a Bilingual Customer Service Representative, you'll be the first point of contact for clients, helping to resolve inquiries and coordinate service requests with precision and care. This role is part of our dynamic Call Center team, where your ability to communicate clearly, stay organized, and think proactively will make a real impact.
You'll play a key role in ensuring our clients receive timely and effective support, while also contributing to the continuous improvement of our processes. If you're detail-oriented, tech-savvy, and enjoy working collaboratively, this is a great opportunity to grow your career with a global leader in real estate services.
**What You'll Do:**
+ Answer incoming service requests, via phone, chat, email & online requests. Respond to customer inquiries and concerns. Escalate, as necessary.
+ Generate and follow up on service request work orders for completion.
+ Schedule meetings and coordinate logistics as needed.
+ Update company systems, customer service databases, and spreadsheets.
+ Contact customers for updated information, as necessary.
+ Run and distribute various ad hoc reports for review.
+ Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge.
+ Suggest improvements to existing processes and solutions to improve the efficiency of the team.
+ Evaluate and select solutions from established options.
+ Impact through clearly defined duties, methods, and tasks are described in detail.
+ Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
+ Deliver own output by following defined procedures and processes under close supervision.
**Ce dont vous aurez besoin:**
+ Une bonne connaissance de l'anglais et du français est requise car ce rôle nécessite une communication régulière en anglais et en français avec les clients et le personnel situés dans toutes les provinces canadiennes et aux États-Unis.
+ Diplôme d'études secondaires ou GED avec jusqu'à 2 ans d'expérience professionnelle.
+ Capacité à suivre les routines et les normes de travail de base dans l'application du travail.
+ Compétences en communication pour échanger des informations simples.
+ Connaissance pratique des produits Microsoft Office. Les exemples incluent Word, Excel, Outlook, etc.
+ Solides compétences organisationnelles et esprit curieux.
+ Compétences mathématiques de base. Capacité à calculer des chiffres simples tels que des pourcentages, des remises et des majorations.
**Pourquoi choisir CBRE**
En vous joignant à CBRE, vous intégrez le chef de file mondial des services immobiliers commerciaux et de l'investissement qui aide les entreprises et les personnes à prospérer. Nous sommes des professionnelles et professionnels dynamiques, axés sur la résolution de problèmes et tournés vers l'avenir, qui génèrent un impact significatif. Notre culture collaborative repose sur des valeurs fondamentales : respect, intégrité, service et excellence. Nous accordons une grande importance à la diversité des perspectives, des parcours et des compétences de chacun et chacune. À CBRE, vous avez l'occasion de développer vos talents et de contribuer pleinement à notre succès collectif.
**Nos valeurs en matière de recrutement**
À CBRE, nous nous engageons à favoriser un environnement où chaque personne se sent accueillie et valorisée. Nous valorisons pleinement la diversité des points de vue et des expériences, et nous encourageons toutes les candidatures qualifiées.
**Avis de non-responsabilité**
Les candidates et candidats doivent être actuellement autorisés à travailler au Canada sans devoir être parrainés par un visa, que ce soit à présent ou à l'avenir.
**What You'll Need:**
+ A good knowledge of English and French is required as this role requires regular communication in English and French with clients and staff located in all Canadian provinces and the United States
+ High School Diploma or GED with up to 2 years of job-related experience.
+ Ability to follow basic work routines and standards in the application of work.
+ Communication skills to exchange straightforward information.
+ Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Strong organizational skills with an inquisitive mindset.
+ Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
**Disclaimers**
Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The salary range being offered for this Bilingual Customer Service position is between $40,000 - $45,000 annually. The compensation that is provided to a successful candidate will depend on the candidate's skills, qualifications, and experience. This role will provide the following benefits: Group Retirement Program, Medical, Dental and Vision coverage, Life Insurance and more.
**Equal Employment Opportunity Statement:** CBRE is an equal opportunity employer who welcomes and encourages application from all persons regardless of race, creed, ancestry, national or ethnic origin, colour, age, religion, sex, sexual orientation, family status, gender identity or expression, disability or any other status or condition protected by applicable federal, provincial or territorial law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individual with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at Via telephone at (Canada) and (U.S.)
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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