4 Student Support jobs in Canada

Job Description

Salary:

OVERVIEW AND OBJECTIVES OF THE POSITION:

The Student Services Officer position is responsible for supporting with welcome desk management and ensuring the best quality of service for the school community. This is a contractual, part-time position of up to 20 hours per week, ending on June 30, 2026.

KEY RESPONSIBILITIES

• Manage office operations, supplies, and organization.
• Greet and assist visitors, students, and faculty professionally.
• Handle mail distribution, document requests, and clerical tasks.
• Book meetings and manage room reservations.
• Oversee welcome desk operations for smooth daily functions.
• Triage student inquiries and direct them appropriately.
• Assist the Student Success Team with email tagging, responses, deferrals, course drops, program changes, and misconduct record audits.
• Support the Academic Team with event promotion, social media, website updates, and student portal management.
• Maintain accurate student records and progress updates in the database.
• Assist with test invigilation as needed.
• Other duties as required.
  
  

ESSENTIAL SKLLS, KNOWLEDGE AND EXPERIENCE

• Understanding of academic expectations and the difficulties faced by international students undertaking post-secondary studies, particularly transitional issues.
• Ability to organize and prioritize multiple issues/tasks in a fast-paced environment.
• Demonstrated ability to work collaboratively in a team setting as well as independently.
• Demonstrated proficiency in the use of the Microsoft Office suite of products, internet and intranet technologies.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee will work for long periods of time at a workstation or desk and must be able to remain in a stationary position up to 75% of the time. The person in this position frequently communicates with students and staff and must be able to converse with others in an exchange of accurate information in a clear and concise manner. The employee will need to frequently move about inside the office and around partner campus locations to access files and interact with students and other staff members.

The person in this position constantly operates a computer and other office equipment such as copy machines, projectors, and phones. The employee may be required to occasionally lift, carry, push, or pull items weighing up to 25 pounds such as boxes of supplies or event merchandise. The person in this position will frequently review student or staff documents and must be able to detect detail and transfer information as needed to internal systems.

OTHER

Nothing in this position description restricts managements right to assign or re-assign duties and responsibilities to this job at any time

Job Description

Salary:

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Joining the Canadian Mental Health Association Peel Dufferin Branch means youll be part of something meaningful. For starters, were honored to have received the Canadian Non- Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, were committed to increasing awareness and addressing the stigma surrounding mental health. Thats why weve made it a priority to create a diverse organization that represents the communities we serve and the people we help.

We are looking for a post-secondary placement student to join our Operations and Facilities Team. The placement student will assist and provide operational and administrative support to the operations and facilities team, contributing to the smooth day-to-day functioning of the agency.
Through this work, the Facilities and Operations assistant will help ensure that CMHA Peel Dufferin services across all office locations can be delivered with high quality and availability.

The placements are unpaid and will be up to 4 months long and for students looking to complete preferably 300 or more placement hours, beginning in Winter 2026. This placement has alternating shifts between 8:30AM to 7:00PM.

Status: Unpaid Post-Secondary Student Placement

Location: Hurontario St., Brampton. Due to the nature of this program, this role is hybrid.

What You Will Do:

• Support internal teams by gathering requirements for process improvements and potential cross-functional solutions.
  
• Assist with the creation of an environmental stewardship program for the agency.
• Complete regular access card audits and assist in maintaining up-to-date records of staff access and office security protocols.
• Create and update internal signage, ensuring that important health, safety, and operational notices are clearly displayed throughout agency facilities
• Help coordinate internal and external meetings, including room bookings, setup.
• Support small/ ongoing projects and tasks, including follow-ups and tracking action items for internal process initiatives.
• Maintain confidentiality and adhere to agency privacy policies and ethical guidelines at all times.
• Participate in team meetings and relevant training sessions as part of the learning experience.
• Provide general assistance to the Operational Services team as required.
• Other duties as assigned.

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What You Need to Join Our Team:

• Currently enrolled in a post-secondary degree or diploma in a relevant field or equivalent
• Relevant experience with operations & facilities management, purchasing and vendor management an asset.
• Experience working with non-profits or social service agencies an asset.
• Excellent communication and organizational skills, able to manage competing priorities and deadlines in a fast-paced environment
• Strong communication, conflict resolution and crisis intervention skills
• Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence
• Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework
• Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.
  
• Some evenings required and an ability to travel within Peel Region from time to time
• Satisfactory vulnerable sector screening
• Satisfactory references

Deadline to Apply: Open until filled

At the Canadian Mental Health Association Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, youll support people to assist clients who are struggling, helping to them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place one person at a time.

Apply Now and EMPOWER your career

CMHA Peel Dufferin is an Equal Opportunity Employer.

CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes, work environments and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages, genders, cultures, and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to, First Nations, Mtis, Inuit and Urban Indigenous (FNIMUI) populations, ethno-racial communities, people with disabilities, *2SLGBTQIA+ communities, women and gender diverse people, low-income communities, and all equity-deserving groups.

*2SLGBTQIA+ (Two-Spirit, Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual, and a range of gender and sexual diversity categories not listed).

Accessibility Statement

When contacted by CMHA Peel Dufferin for a placement opportunity, please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations, ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback, please email us

Use of Artificial Intelligence (AI) in Recruitment

To streamline our recruitment process, we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency, the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidates experience, skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps

We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.