43 Technical Writing jobs in Canada
Rdacteur technique Spcialis // Technical Writing Specialist
Posted today
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Job Description
Salary:
ENGLISH VERSION WILL FOLLOW
Objectif
Nous recherchons un Rdacteur Technique comptent et rigoureux ayant une exprience dans le secteur CVC (chauffage, ventilation et climatisation) pour crer, maintenir et mettre jour une documentation de haute qualit pour nos produits et systmes CVC. Ce poste collaborera troitement avec les quipes dingnierie, de dveloppement produit, de service et de marketing pour produire des manuels dutilisation, guides dinstallation, procdures de maintenance et fiches techniques clairs, prcis et conformes aux normes de l'industrie.
Responsabilits
Rdiger, diter et mettre jour des documents techniques incluant, sans s'y limiter : manuels d'installation et d'utilisation, guides de maintenance et de service, fiches techniques produit, documentation des systmes de contrle, supports de formation et procdures oprationnelles standard (SOP).
Travailler en troite collaboration avec les experts techniques en R&D, ingnierie, support produit et quipe de service (PSST) pour recueillir et valider les informations techniques.
Traduire des informations techniques complexes en une documentation facilement comprhensible pour divers publics (reprsentants commerciaux, techniciens, entrepreneurs, utilisateurs finaux), tout en mettant en valeur linnovation et les avantages de nos produits et services.
Veiller ce que toute la documentation soit conforme aux normes pertinentes (ASHRAE, AHRI, UL, CE, etc.).
Maintenir un contrle des versions et soutenir les processus de gestion des modifications produits.
Contribuer la cration de graphiques, schmas et illustrations techniques laide dAdobe Illustrator ou dagences externes.
Grer et coordonner la mise jour de la documentation et son tlchargement sur le portail commercial.
Effectuer des revues rgulires et recueillir les retours des quipes dingnierie, de vente et de service afin d'amliorer en continu la clart, la prcision et l'efficacit de toute la documentation technique.
Coordonner les efforts de localisation et de traduction pour les marchs internationaux, le cas chant.
Maintenir une comprhension jour des caractristiques produits et des nouveauts.
Qualifications et comptences
Diplme universitaire en Rdaction Technique, Communication ou domaine connexe.
Minimum 3 ans dexprience en tant que rdacteur technique, de prfrence dans les secteurs CVC, systmes mcaniques ou quipements industriels.
Excellente matrise de la langue anglaise lcrit, bonnes comptences en rvision et en communication, avec un grand souci du dtail.
Capacit lire et interprter des schmas mcaniques et lectriques, et expliquer des concepts techniques des publics varis.
Connaissance de base des exigences en matire de scurit et de conformit rglementaire pour les produits et services industriels.
laise pour travailler de manire transversale et autonome dans un environnement technique.
Une bonne familiarit avec les systmes CVC, leurs composants (groupes de refroidissement, pompes chaleur, centrales de traitement dair, compresseurs, etc.) et les systmes de contrle serait un atout important.
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Purpose
We are seeking a skilled and detail-oriented Technical Writer with experience in the HVAC industry to create, maintain, and update high-quality documentation for our HVAC products and systems. This role will collaborate closely with engineering, product development, service, and marketing teams to produce user manuals, installation guides, service procedures, and technical datasheets that are clear, accurate, and aligned with industry standards.
Responsibilities
- Develop, write, and edit technical documents including, but not limited to, Installation & operation manuals, maintenance & service guides, product datasheets, control system documentation, training materials and SOPs
- Work closely with subject matter experts in R&D, Engineering, Product Support and Service Team (PSST) to gather and validate technical information.
- Translate complex technical information into easily understandable documentation for various audiences (e.g. business reps, technicians, contractors, end users) showcasing the innovation and benefits for our products and services
- Ensure all documentation complies with relevant standards (ASHRAE, AHRI, UL, CE, etc.).
- Maintain version control and support product change management processes.
- Support the creation of graphics, diagrams, and technical illustrations using Adobe Illustrator or external agencies
- Manage and coordinate documentation updates and uploading on sales portal
- Conduct regular reviews and gather feedback from engineering, sales and service teams to continuously improve the clarity, accuracy and effectiveness of all technical documentation
- Coordinate localization and translation efforts for global markets, as applicable.
- Maintain an up-to-date understanding of product features and updates
Qualifications & Skills
- Bachelor's degree in Technical Writing, Communications, or related field.
- 3+ years of experience as a technical writer, preferably in HVAC, mechanical systems, or industrial equipment.
- Excellent English language writing, editing, and communication skills with strong attention to detail.
- Ability to read and interpret mechanical and electrical drawings and the ability to communicate technical concepts to diverse audiences.
- Basic understanding of safety and regulatory compliance for industrial products & services
- Comfortable working cross-functionally and independently in a technical environment.
- Familiarity with HVAC systems, components (chillers, heat pumps, air handling units, compressors, etc.), and control systems would be a big plus
Documentation Specialist

Posted 9 days ago
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Seeking a Documentation Specialist to join our leading Commercial Banking team. Support our corporate card implementation and Card Sales Teams by coordinating the submission and return of legal agreements, KYC & AML artifacts required to onboard corp card clients
Act as a trusted advisor to both clients and internal partners sales/relationship managers/Vendor
Responsible for providing standard legal agreements or work with appropriate internal praters to have negotiated agreements drafted.
Instruct clients on needed KYC and AML artifacts required to facilitate the documentation review and approval process.
Communicate and follow-up with clients and internal partners to ensure necessary legal docs and pre-requisite are met to advance the onboarding process
Respond to clients' and internal partners' inquiries related to legal agreements, AML & KYC related questions
Utilize email, phone , conference call settings to communicate with clients and internal partners
Ensure all agreements, AML & KYC documents are accurate, execute correctly by client and archived in system of records
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
- 1+ years in documentation/banking/customer service/client facing
- Bachelor/college/university - in business, finance, or related field
- Background in banking, card, financial institutions, universities, insurance companies
- Comfortable learning and adapting to changing tech tools and work process
- Working knowledge of Microsoft Outlook, Microsoft Teams, and other Microsoft Office Product suites
- Access to quiet (non-public) professional work environment given role is remote
- Access to reliable and High Speed Internet banking/FI experience null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
Documentation Specialist (Technical Writer)
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Documentation Specialist (Technical Writer)
Client: Financial Services Organization
Location: Onsite – Toronto (Minimum 4 days/week)
Duration: 1-Year Contract
Start Date: ASAP (Preferred: September 1st)
Language Requirement: English
Background
Our client, a leading financial services organization, is seeking an experienced Documentation Specialist for a 1-year contract engagement. This role is ideal for a seasoned technical writer with a strong grasp of documentation standards and the ability to distill complex processes into clear, user-friendly materials. The successful candidate will play a key role in supporting governance, operational clarity, and procedural consistency across the organization.
This is an onsite role based in Toronto, requiring a minimum of four days per week in-office. The preferred start date is September 1st, with immediate availability considered an asset.
Responsibilities
- Develop and maintain governance documentation, process flows, and procedural guides
- Ensure all documentation aligns with established standards and best practices
- Collaborate with subject matter experts to gather and synthesize information
- Review, edit, and update existing documentation for clarity, consistency, and accuracy
- Organize and manage documentation repositories to ensure accessibility and version control
- Provide documentation support to internal teams to enhance operational efficiency and compliance
Qualifications
- Proven experience in technical writing or business documentation roles
- Strong knowledge of documentation standards, templates, and lifecycle management
- Demonstrated ability to create governance materials, process maps, and procedural documentation
- Exceptional written communication skills and keen attention to detail
- Proficiency in documentation tools such as Microsoft Office, Visio, Confluence, and others
Disclaimer: Please note this is a contract position with one of our clients and not a full-time employment opportunity with Kyndryl Canada.
Documentation Specialist (Technical Writer)
Posted 6 days ago
Job Viewed
Job Description
Documentation Specialist (Technical Writer)
Client: Financial Services Organization
Location: Onsite – Toronto (Minimum 4 days/week)
Duration: 1-Year Contract
Start Date: ASAP (Preferred: September 1st)
Language Requirement: English
Background
Our client, a leading financial services organization, is seeking an experienced Documentation Specialist for a 1-year contract engagement. This role is ideal for a seasoned technical writer with a strong grasp of documentation standards and the ability to distill complex processes into clear, user-friendly materials. The successful candidate will play a key role in supporting governance, operational clarity, and procedural consistency across the organization.
This is an onsite role based in Toronto, requiring a minimum of four days per week in-office. The preferred start date is September 1st, with immediate availability considered an asset.
Responsibilities
- Develop and maintain governance documentation, process flows, and procedural guides
- Ensure all documentation aligns with established standards and best practices
- Collaborate with subject matter experts to gather and synthesize information
- Review, edit, and update existing documentation for clarity, consistency, and accuracy
- Organize and manage documentation repositories to ensure accessibility and version control
- Provide documentation support to internal teams to enhance operational efficiency and compliance
Qualifications
- Proven experience in technical writing or business documentation roles
- Strong knowledge of documentation standards, templates, and lifecycle management
- Demonstrated ability to create governance materials, process maps, and procedural documentation
- Exceptional written communication skills and keen attention to detail
- Proficiency in documentation tools such as Microsoft Office, Visio, Confluence, and others
Disclaimer: Please note this is a contract position with one of our clients and not a full-time employment opportunity with Kyndryl Canada.
Documentation Specialist (Technical Writer)
Posted 6 days ago
Job Viewed
Job Description
Documentation Specialist (Technical Writer)
Client: Financial Services Organization
Location: Onsite – Toronto (Minimum 4 days/week)
Duration: 1-Year Contract
Start Date: ASAP (Preferred: September 1st)
Language Requirement: English
Background
Our client, a leading financial services organization, is seeking an experienced Documentation Specialist for a 1-year contract engagement. This role is ideal for a seasoned technical writer with a strong grasp of documentation standards and the ability to distill complex processes into clear, user-friendly materials. The successful candidate will play a key role in supporting governance, operational clarity, and procedural consistency across the organization.
This is an onsite role based in Toronto, requiring a minimum of four days per week in-office. The preferred start date is September 1st, with immediate availability considered an asset.
Responsibilities
- Develop and maintain governance documentation, process flows, and procedural guides
- Ensure all documentation aligns with established standards and best practices
- Collaborate with subject matter experts to gather and synthesize information
- Review, edit, and update existing documentation for clarity, consistency, and accuracy
- Organize and manage documentation repositories to ensure accessibility and version control
- Provide documentation support to internal teams to enhance operational efficiency and compliance
Qualifications
- Proven experience in technical writing or business documentation roles
- Strong knowledge of documentation standards, templates, and lifecycle management
- Demonstrated ability to create governance materials, process maps, and procedural documentation
- Exceptional written communication skills and keen attention to detail
- Proficiency in documentation tools such as Microsoft Office, Visio, Confluence, and others
Disclaimer: Please note this is a contract position with one of our clients and not a full-time employment opportunity with Kyndryl Canada.
Content Writer
Posted 6 days ago
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Job Description
The Remote Content Writer will be responsible for creating high-quality, engaging, and well-researched content across various platforms to drive traffic, enhance brand visibility, and support marketing efforts. This role is fully remote and requires strong writing skills, creativity, and an understanding of SEO principles to craft content that resonates with the target audience.
Key responsibilities include writing blog posts, articles, web content, product descriptions, email campaigns, and social media posts. You will also collaborate with the marketing team to ensure content aligns with the brand's voice, tone, and strategy. Additionally, you will conduct research on industry-related topics to ensure content is accurate, relevant, and up to date. Regularly analyzing content performance using analytics tools will also be part of your duties, ensuring that your work drives measurable results.
The ideal candidate should have excellent writing, editing, and proofreading skills, a strong understanding of SEO, and the ability to write in different styles for various audiences. Previous content writing experience is preferred, and knowledge of tools like Google Analytics, SEMrush, or WordPress is a plus. A keen eye for detail, creativity, and the ability to work independently are essential.
This remote role offers the flexibility to work from anywhere while contributing directly to the success of the company’s digital presence and marketing initiatives.
Company Details
Social Media Specialist/ Content Writer (Contractor)
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Job Description
About Us:
A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.
How We Work:
We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:
- One team, One mission
Our collective dedication to Nitro's mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves. - Own it
We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset. - Accountable to our customers
We are dedicated to our customers and take our commitments seriously. We do what we say we are going to do. - Excellence in execution
Driven by passion and precision, we exemplify excellence in our delivery with innovative, top-quality results. - Be bold, fail fast, learn faster
We learn as we grow, dare to try, and bravely question. We are not chasing perfection but forever iterating towards it.
These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.
The Role:
We are seeking an experienced and creative social media specialist and content writer who excels in crafting engaging stories for multiple audiences and platforms. You will play a crucial role in our mission to empower people and businesses worldwide with a simple, smart, and secure way to work with documents.
This role reports to the Director of Brand and Content and is ideal for strategic thinkers, inspiring storytellers, meticulous editors, and social media experts ready to build a global community of Nitro fans.
Collaborating with multiple teams and subject matter experts, you will help create, review, and edit engaging content for various marketing channels. You have delivered proven results on social media rooted in audience insight, platform trends, and emerging best practices. You know how to find opportunities to engage with our online communities.
This is a six-month contract open to independent contractors as a hybrid role. You will work 4 days per week with 2 days required on-site in our downtown Toronto office.
Your role:
- Social Media Management: Develop and execute a social media strategy aligned with our business objectives. Create compelling social content, monitor performance, stay on top of platform trends, and propose new ways to grow engagement across social channels including LinkedIn, Instagram, Facebook, Reddit, and YouTube.
- Content Creation: Write and edit quality content tailored to specific audience industries, segments, and personas. Content includes blogs, email campaigns, ad/web copy, eBooks, case studies, social media posts, video, and various other marketing materials.
- Creative Support: Create eye-catching visual assets, videos, and reels using Canva and similar tools to accompany social content and campaign collateral.
- Community Management: Regularly monitor relevant conversations and communities to interact with followers, support our users, answer questions, and increase our brand awareness.
- Analytics & Optimization: Track and analyze performance metrics across content and social channels. Use insights to optimize strategy, experiment with formats, and continually improve performance.
What you bring:
- 5+ years of demonstrated social media and content writing experience for B2B/B2C SaaS companies
- Portfolio or examples showcasing both social and published written work with proven results
- Experience managing social media platforms and content distribution across multiple channels
- Understanding of content mapping to UX and customer journeys
- Intermediate design skills using Canva
- Deep understanding of writing personalized content for different personas from individual professionals to enterprise organizations
- Exceptional grammar and editing skills
- Knowledge of SEO best practices and content optimization techniques
- Ability to manage multiple tasks and priorities in a fast-paced environment
- Proficiency with AI tools and HubSpot is a plus
- Ability to work in Nitro's downtown Toronto office 2 days per week
Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond.
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Sr Specialist, Lease Documentation
Posted today
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Job Description
Company Description
Who we are:
At RCL - Reitmans Canada Limited, every moment of every day revolves around our customers and our love of fashion. We believe fashion empowers our customers to put their best foot forward when it matters the most. From the design table to the stores and our digital channels, we are always finding new ways to create memorable customer experiences, backed by a strong brand portfolio and powered by the most passionate people in the industry.
RCL has been a proudly Canadian company since our founding in Montréal, Quebec almost 100 years ago. Our product design teams, home office and stores are all based in Canada.
Job DescriptionPosition Overview:
The Sr Specialist, Lease Documentation will be responsible for the accuracy, sufficiency and opposability of all legal documentation pertaining to the company’s real estate interests. Since most of the company’s premises are leased, the emphasis of the employee’s day-to-day duties and responsibilities will focus on leasing documentation. Will report to Director, Lease Documentation.
Tasks and responsibilities:
- Draft, review, and negotiate a variety of lease documents (offers, agreements to lease, leases, amendments) for retail locations across Canada.
- Collaborate with internal stakeholders and external parties (landlords, brokers, legal counsel) to ensure lease terms align with company policies.
- Ensure accuracy and consistency of lease data and documentation through effective tracking and process management.
- Liaise with Rentals Department to ensure that automated real estate data is kept accurate and up-to‑date for each store facility;
- Support legal and real estate teams by providing input on leasing matters and coordinating with outside counsel as needed.
- Supervise and prioritize the work of the Real Estate Document Coordinator.
- Manage registration of lease-related documents (e.g., notices, caveats) and handle supplementary agreements (e.g., NDAs, estoppels).
What Sets You Apart:
- Certificate in Paralegal Studies or equivalent.
- 8+ years of experience in commercial leasing (for landlords or tenants).
- Strong knowledge of real estate law in both Quebec (Civil Code) and common law provinces.
- Proficient in Microsoft Office and Adobe tools.
- Advanced skills in legal drafting, negotiation, and analysis.
- Exceptional attention to detail and strong analytical abilities.
- Proven team player with excellent collaboration skills.
- Highly autonomous and effective in a fast-paced environment with tight deadlines.
- Bilingualism (French and English) is required.
Additional Information
What Sets Us Apart:
- Ultimate flexibility : Enjoy a hybrid work environment that ensures the perfect balance between work and personal life.
- Well-being first : Access a comprehensive benefits program designed to take care of you.
- Flexible time off : Paid leave, sick days, and vacation time to recharge and spend quality time with loved ones.
- Exclusive discounts : Enjoy 50% off regular-priced items from PENN. (Penningtons), Reitmans, and RW&CO.
- Referral rewards : Refer your professional network and earn a bonus for helping us grow our talented team (Certain conditions apply)
- Growth opportunities : Annual bonuses, career advancement, and tuition reimbursement to help you reach your professional goals.
Total rewards are aligned with your employment status, offering different perks depending on whether you're full-time, part-time, or under contract.
Did you know that RCL - Reitmans Canada Limited operates hundreds of stores across Canada and boasts three iconic fashion banners? Join one of Canada’s leading retail brands with a rich history of success, where you’ll have the opportunity to make your mark and have your voice heard. At RCL, there are many ways to build and advance your career! #ReadytoRCL
RCL is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace for all. We believe that our future success relies on the perspectives and contributions of all our employees—their diverse backgrounds, skills, and experiences strengthen our business. If you are selected for an interview, please let us know if you require any accommodations to ensure a fair and equitable recruitment and selection process. All accommodation information will be kept confidential and used solely to support accessibility for candidates.
We thank all applicants. Only selected candidates will be contacted.
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Tax Specialist, Client Tax Documentation
Posted today
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Description
At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.
We are seeking a dedicated and detailed oriented Tax Specialist to focus on managing client tax documentation and compliance under global tax regimes, including Qualified Intermediary (QI), Foreign
UX Writer Content Designer
Posted 7 days ago
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Job Description:
We’re seeking a thoughtful and detail-oriented UX Writer / Content Designer to join our remote team and help shape clear, user-centered content across our digital products. In this role, you'll collaborate with designers, product managers, and researchers to craft intuitive copy that enhances usability and builds trust with our users.
Key Responsibilities:
- Write clear, concise, and consistent UX copy across web and mobile interfaces
- Collaborate closely with product, design, and research teams from early concepts to final delivery
- Maintain and contribute to content style guides and voice/tone standards
- Conduct content audits and contribute to information architecture improvements
- Apply accessibility and inclusivity best practices to all content
- Use data and user feedback to refine messaging and improve user journeys
Qualifications:
- 2–4+ years of experience in UX writing, content design, or product copywriting
- Strong portfolio showcasing clear, user-focused writing for digital experiences
- Familiarity with design tools (e.g., Figma, Sketch) and collaboration platforms like Slack, Notion, or Confluence
- Ability to simplify complex ideas into easy-to-understand language
- Excellent communication and editing skills
This is a fully remote contract role open to candidates located in Canada. Competitive compensation based on experience.